Shop(s)
Customer(s)
Cashier(s)
Wallet(s) (m)
Scales
Till(s)
Shelf
Shelves
Barcode(s)
Trolley(s)
Lift(s)
Bag(s)
Basket(s)
Changing Room(s)
Escalator(s)
Purse(s) (f)
Ways to pay
Cheque(s)
Cash
Coin(s)
Credit card(s) Debit Card
Banknote(s) (bill)
Make up , soap medicines : Chemist's
Ladies Clothing: Shop or Boutique
Mens Clothing : Shop or Tailor's
Tennis, shoes : Shoe Shop or Cobbler's Jeweller's Tv , radios etc : Electrical Store
Toys : Toy Shop or Toy Store
Cds : Record Shop
Books: Book Shop
newspapers, magazines, sweets/candy, etc : Newsagent's
tools and equipment for the house and garden/yard : Ironmonger's Glasses and lenses : Optician's articles for sewing, for example, needles, pins, cotton and buttons :Haberdasher's
Butcher's
Fishmonger's Greengrocer's Baker's Delicatessen
Grocer's
Florist's
Post Office
Finding a Shop Questions
Opening Hours Questions
Can you recommend a good
What time do you open, please?
toy/clothes shop?
What time do you close, please?
Is there a chemists/supermarket in the
What are your opening hours?
area?
Are you open all day?
Where can I get toothpaste/pet food?
Are you open on Sundays?
Where's the nearest shopping centre? Answers/Comments Answers/Comments We're open 24/7. (24 hours a day / 7 There's a really good bookshop just
days a week)
around the corner.
We're closed at lunchtime, between
You can buy that here in the hotel.
12 and 2pm.
The best toy shop is in the shopping
We're open from 9am till 6pm,
centre.
Monday to Friday.
The nearest one is a few miles away.
Shopping for Clothes Questions
Paying Questions
Could you help me, please?
Do you take credit cards?
Could you tell me where the
Do you give credit?
................ department is?
Do you have a loyalty card?
Excuse me, I'm looking for a .......... .
Does it have a warranty?
Is there somewhere I can try this on,
Can I pay by cheque?
please?
Do you offer a cash discount?
Does it suit me?
Could I have a VAT receipt, please?
Do you have this in a (larger/smaller
Could I leave my bags here and pick
size) (different colour), please?
them up later?
Do you do alterations? Do you have a refund policy?
Answers/Comments
Is this in the sale? We take all the major credit cards. Answers/Comments
We only accept cheques with a cheque card.
It's too long / short.
We are offering 6 months free credit
It's too tight / loose.
with no deposit.
The ladies / gents changing rooms
Sorry, no.
are over there.
Yes, certainly.
You can bring it back and exchange it or get a refund within 2 weeks if you keep the receipt.
Using 's When we talk about shops, we often put an 's on the end. For example, "I'm going to the chemist's / greengrocer's / butcher's / baker's / newsagent's / fishmonger's/ optician's." We don't use an 's with these shops: supermarket, hardware store, petrol station, department store. What the shopkeeper says "I'm sorry, we're out of stock." "I'm sorry, that's the last one." "I'm sorry, that's all we have left."
What a sales person says "Can I help you?" "Are you looking for anything in particular?"
Your reply "I'm just looking, thank you." "I'm just browsing, thank you."
Asking about things "Do you have this in another size?" "Do you have this in another colour?" "Is this made of leather / silk / plastic‌?" "Does this come with a guarantee?" "Is this fully refundable?" "Can I bring this back if it's not the right size?" "Can I bring this back if it doesn't fit?" Paying – what the shopkeeper says "Do you have anything smaller?" (If you pay with a large denomination note.)
Paying – what you say "I'm sorry, I don't have any small change." "I don't have anything smaller." "Would you have change for this?" "Can I have the receipt, please?' "Can I pay by credit card?" "Can I pay in cash?" "Is this on sale?"