DIRECTOR RISK MANAGEMENT & INSURANCE Davidson Hotels & Resorts
Ravinia Drive, Suite 1600 CANDIDATEOneSUMMARY INFORMATION Atlanta, GA 30346 678.349.0909
ELIVERING HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME DD ELIVERING HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
Allen Bogenschutz Director, Risk Management at YKK Corporation of America Location: Greater Atlanta Area Industry: Hospitality Past Experience • • • • •
Hospitality Sales Executive at National Specialty Underwriters Director of Risk Management at Logisticare Solutions, LLC Transportation Group Team Leader at Marsh Producer at Palmer & Cay Senior Underwriter at Liberty Mutual Insurance
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Georgia State University - J. Mack Robinson College of Business , BBA , Risk Management & Insurance
Education:
Summary Insurance executive with broad experience in all areas of insurance including Director of Risk Management, National Broker Team Leader, Sales Executive, Program Sales and Underwriting. Areas of expertise include transportation, hospitality, manufacturing, healthcare technology, temporary staffing, property management and construction. Specialties: Director of Risk Management, Conceptual Selling, Underwriting, Strategic Sales, Captive insurance company management, contract review, independent operator management, sales and marketing to grow a business, claims mitigation, claims management, workers compensation claim reduction, and attraction of employees that make substantial contributions.
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
Experience •
Jul 2013 – Present 6 months Director, Risk Management YKK Corporation of America
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Sep 2011 – May 2013 1 year 9 months Hospitality Sales Executive National Specialty Underwriters Helping agents solve casualty problems with luxury hotels, resorts & casinos.
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Nov 2004 – Aug 2011 6 years 10 months Director of Risk Management Logisticare Solutions, LLC Founder of our captive insurance company used to insure our related subcontractors as a for profit venture for Logisticare. Achieved 30+% compound growth and double-digit net operating income since inception. Additional responsibilities include the purchase of property & casualty insurance, claims & litigation management, as well as providing overall risk management guidance to the organization.
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Aug 1993 – Nov 2004 11 years 4 months Transportation Group Team Leader Marsh Public Company ; MMC ; Insurance industry Integral member of initiating the Atlanta Transportation Group for Marsh, and making it one of the most successful specialty practices in the South region.
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
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Jan 1998 – Jan 1999 1 year Producer Palmer & Cay
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Jun 1988 – Aug 1993 5 years 3 months Senior Underwriter Liberty Mutual Insurance Responsible for multi-line underwriting of middle market accounts across all industry lines.
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
Amanda Crosby Director of Claims, Insurance and Risk at InterContinental Hotels Group Location: Greater Atlanta Area Industry: Hospitality Current: •
Director of Claims, Insurance and Risk at InterContinental Hotels Group
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Director, Risk Management at InterContinental Hotels Group Manager, Safety & Risk at InterContinental Hotels Group Loss Control Consultant at The Hartford
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West Virginia University , MS , Safety Management
Was
Education:
Background •
Jul 2012 – Present 1 year 6 months Director of Claims, Insurance and Risk InterContinental Hotels Group Public Company ; IHG ; Leisure, Travel & Tourism industry
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
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Jan 2012 – Oct 2012 10 months Director, Risk Management InterContinental Hotels Group Public Company ; IHG ; Leisure, Travel & Tourism industry
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Apr 2007 – Dec 2011 4 years 9 months Manager, Safety & Risk InterContinental Hotels Group Public Company ; IHG ; Leisure, Travel & Tourism industry
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Jun 2004 – Apr 2007 2 years 11 months Loss Control Consultant The Hartford Public Company ; HIG ; Insurance industry
Education •
1997 – 2004 West Virginia University MS , Safety Management
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
Andy Bradbury Director of Risk Management at UHS-Pruitt Corporation Location: Greater Atlanta Area Was • • •
Vice President at Marsh Risk Management Consultant at Marsh Assistant Risk Manager at Alumax
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Georgia State University - J. Mack Robinson College of Business , Master of Science , Finance University of Georgia - Terry College of Business , BBA , Risk Management
Education:
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Background I am a multidisciplinary risk management professional with 20+ years of experience in corporate risk management and risk management consulting. My experience and knowledge include insurance program design and management, c aptive management, enterprise risk management, data analytics, benchmarking, claims management and risk management process re-engineering. I am recognized as an industry expert in risk management data analysis and creating risk metrics. Core strengths include building sustainable business relationships, new business development, program management, cost containment and inter-company service and team management.
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
Specialties Corporate Risk Management Captives Workers Compensation Enterprise Risk Management Claim Consulting Data Analysis and Data Visualization Risk Management Information Management Risk Management Process Design Consultative Selling New Business Development Account Management Strategy Development Colleague/Client Training Project Management Leadership & Team Building Business Analysis Experience •
Apr 2010 – Present 3 years 9 months Director of Risk Management UHS Pruitt Corporation UHS-Pruitt is a Southeast regional leader in long-term health care. Since its inception in 1969 as the Toccoa Nursing Center, the UHS-Pruitt community of services has grown to encapsulate more than 70 post-acute, skilled nursing and assisted living locations, as well as an array of supplementary resources including home health care, end-of-life care, rehabilitation, veteran care and consultative pharmaceutical services. UHS-Pruitt also offers a variety of business to business services.
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Jan 2006 – Jan 2009 3 years Vice President Marsh Public Company ; MMC ; Insurance industry
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
Lead Marsh's Dimensions workers' compensation benchmarking group. Work directly with clients and on Marsh consulting teams to identify, quantify and manage risks. Worked with over 250 clients in all industry's across the country, Canada and in Europe. •
Sep 1998 – Jul 2009 10 years 11 months Risk Management Consultant Marsh Public Company ; MMC ; Insurance industry Lead Marsh's Dimensions workers' compensation benchmarking group. Work directly with clients and on Marsh consulting teams to identify, quantify and manage risks. Worked with over 250 clients in all industry's across the country, Canada and in Europe.
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Jan 1989 – Jan 1998 9 years Assistant Risk Manager Alumax Building Materials industry Managed casualty insurance program, Third Party Administrators and Risk Management Information Systems vendor and department budget. Conducted claim reviews, designed claim audit database, managed allocation process and managed paid loss billings, retro adjustments, environmental claim insurance litigation and recovery from insolvent carriers.
Education •
1989 – 1992 Georgia State University - J. Mack Robinson College of Business Master of Science , Finance
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1980 – 1984 University of Georgia - Terry College of Business BBA , Risk Management
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
Jennifer Smith Director, Risk Management at YP Location: Greater Atlanta Area Was • • • •
Risk Manager at The Wendy's Company (formerly Wendy's/Arby's Group) Senior Risk Analyst at Arby's Restaurant Group Risk Analyst at Arby’s Restaurant Group Claims Analyst at RTM Restaurant Group (acquired by Arby's Restaurant Group)
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The University of Georgia , B.B.A. , Risk Management and Insurance
Education:
Background •
May 2012 – Present 1 year 8 months Director, Risk Management YP
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Jan 2008 – May 2012 4 years 5 months Risk Manager The Wendy's Company (formerly Wendy's/Arby's Group) Led a five-person risk programs team with responsibility for the financial, accounting, and insurance placement for the company’s risk management program. Responsibilities also include risk reporting, self-insurance compliance, surety programs, safety/security programs, and risk management information systems. * Assisted in restructuring and remarketing the company’s post-merger risk management program saving $3.7M.
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
* Led the effort to upgrade the company’s risk management information system. * 2009 Wendy’s/Arby’s Group Manager of the Year award winner. * Managed company’s Vermont-based captive insurance company and supported its successful dissolution. * Assisted post-merger initiative to overhaul the Wendy’s claim management process, reducing claims over $7,700,000 annually. * Successfully managed the separation of the Arby’s brand from the company, including establishing a stand-alone risk management program for Arby’s.
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Apr 2006 – Jan 2008 1 year 10 months Senior Risk Analyst Arby's Restaurant Group Manage the financial and accounting aspects of risk management program, including cash flow projections, actuarial studies, audit relationships, surety programs, and assisting with insurance placements. * Responsibilities included managing the financial and accounting aspects of the $11M Risk and Benefits program. * Led the structuring and implementation of the company’s safety shoe program. * Successfully negotiated reimbursement of five open property losses with loss reimbursement of $4.5M.
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Apr 2004 – Apr 2006 2 years 1 month Risk Analyst Arby’s Restaurant Group Assist the Vice President of Risk Management with the insurance placement and accounting aspects of the company’s risk management programs, including safety and security issues. * Led effort to achieve SOX compliance for risk management function.
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
* Successfully managed the separation of the Mrs. Winners brand from the company, including establishing a stand-alone risk management program for Mrs. Winners. •
Jan 2003 – Apr 2004 1 year 4 months Claims Analyst RTM Restaurant Group (acquired by Arby's Restaurant Group) Investigate, manage, and resolve general liability, workers’ compensation, property, and auto liability claims at the company’s western region restaurants, including management of litigated claims. * Resolved over 90% of general liability claims in-house. * Reduced the company’s litigated lost time claims by 10%.
Education •
1997 – 2002 The University of Georgia B.B.A. , Risk Management and Insurance
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
Jesse Knapp Director, Risk Management Americas Location: Greater Atlanta Area Current: Director, Risk Management at IHG Past:
Loss Prevention Consultant at Wausau Insurance/ Liberty Mutual
Summary Professional with a record of exceeding expectations and driving results in a dynamic business environment. Firm proponent that in any organization, sound Risk Management/Safety/Security must be integrated into the business to achieve business objectives, regulatory compliance and reputational protection.
Experience •
Jul 2005 – Present 8 years 4 months Director, Risk Management IHG Public Company ; IHG ; Leisure, Travel & Tourism industry • Manages team of Americas Risk Management staff and contractors for largest hotel company in the world • Supports safety and security efforts of 3,500+ managed and franchised locations • Develops standards, programs, resources and training tools for locations with varying exposure profiles • Promotes safety and security initiatives to diverse target populations from Line Level Staff to the Executive Committee • Serves as organization Risk Management representative for deposition and interrogatory needs related to litigation • Partners with Design & Construction, Quality and Legal Teams to enhance compliance, provision of safe environments and brand protection • Provides safety and security training to staff, management and organization decision-makers
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
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Jan 2001 – Jan 2005 4 years Loss Prevention Consultant Wausau Insurance/ Liberty Mutual Insurance industry • Directed and provided loss prevention services to manufacturing, construction, demolition/ scrap yard, healthcare, non-profit social service, security, hospitality and retail businesses in the areas of Workers’ Compensation, Fleet, Property, General Liability and Product Liability • Performed Loss Source Analysis (LSA) using claim history data to determine major loss drivers • Facilitated the development and implementation of safety policies, procedures, and training • Developed action plans to prevent and mitigate losses while understanding business needs • Utilized justification tools, such as cost/benefit analysis, to garner commitment of resources and action in relation to safety and risk management initiatives
Education •
2000 – 2001 University of Minnesota-Duluth Masters of Environmental Health & Safety
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1995 – 1999 University of Minnesota-Duluth Biology, Biology, Chemistry
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
Paul Koziatek, CPCU, ARM Director, Risk Management at Consolidated Container Company Location: Greater Atlanta Area Industry: Insurance Was • • • •
Global Risk Management at NCR Corporation Account Executive at Wells Fargo Insurance Services Senior Risk Analyst at Georgia-Pacific, LLC Claims Manager at Smith-Carson, Inc.
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Georgia State University - J. Mack Robinson College of Business , MBA, Finance & Risk Management University of Georgia - Terry College of Business , BBA , Risk Management
Education:
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Background Dedicated risk management professional with over 12 years’ experience including graduate coursework and numerous industry designations allowing for expert advice and exceptional client service delivery Specialties Litigation management, contractual review/compliance, commercial liability insurance, marine cargo insurance, workers' compensation, environmental risk, public entity risk management, communication, negotiation, project management, financial risk management, process improvement
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
Experience •
Aug 2012 – Present 1 year 5 months Director, Risk Management Consolidated Container Company Manage and Lead the Risk Management process for company. Manage the process of identifying and assessing the risks of affecting the business. Manage all claims for general liability, auto liability, and workers' compensation through TPA and perform claim reviews with TPA. Prepare company renewal information and work closely with broker on all insurance renewals. Review insurance sections of contracts. Facilitate WC training in plants, develop procedures and tools to support worker's compensation. Develop strong relationships with Plant Managers, HR managers and Area Supervisors. Work closely with Safety, Legal, Operations, and Human Resources. Provide financial and claims analysis to Senior Leadership Team. Provide monthly claim reports to Plants Manager, HR managers.
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May 2011 – Aug 2012 1 year 4 months Global Risk Management NCR Corporation
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Jun 2007 – May 2011 4 years Account Executive Wells Fargo Insurance Services Public Company ; WFC ; Insurance industry
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Apr 2002 – Jun 2007 5 years 3 months Senior Risk Analyst Georgia-Pacific, LLC Public Company ; Consumer Goods industry
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME
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Oct 1997 – Aug 2001 3 years 11 months Claims Manager Smith-Carson, Inc. Privately Held ; Insurance industry
Education •
2007 – 2009 Georgia State University - J. Mack Robinson College of Business MBA, Finance & Risk Management
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1994 – 1997 University of Georgia - Terry College of Business BBA , Risk Management
D ELIVERING
HOSPITALITY, CREATING VALUE... EVERY CUSTOMER, EVERY TIME