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EVENTS Cancellation Policy

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As a precaution for the company to safeguard itself from possible losses, from cancellation of events, such as Weddings, Conferences, and Parties, an Events Refund Policy is being set up in line with the Cancellation Terms set in the Agreement entered into between the Company and the Client, or their representative in the form of an Agent.

The Policy:

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The payments section set in the Contract states that the Payments of:

• 25% of the estimated amount to be paid as a Confirmation of the booking,

• A further 25% (bringing the total to 50%) should be paid 180 days prior to the event, and,

• The final 50% of the estimated amount to be paid 30 days prior to the event,

• with any outstanding balances following the event, to be paid 30 days following the final invoice, and should the 30 Days lapse, an 8% annual interest rate shall be made payable to the Company.

The cancellation section of the agreement, then states, that the payments set above shall not be refundable if the cancellation is done:

• The First 25% after Booking is Confirmed until 181 days prior of the event,

• 50% non-refundable fee if cancellation is performed between 180 -31 days prior of the event, and,

• 100% non-refundable, if the cancellation is performed before the 30-day mark of the event.

A grace period of 10 days shall be given to all bookings confirmed, from the date of the payment for events held over 181 days in advance, and 3 days for bookings booked 180 days or less in advance. In the case of cancellations of bookings within the Grace period, a EUR 50 Administration Fee shall be deducted, from the refunded amount.

There may be extraordinary events where cancellations are performed due to special circumstances that a full refund is requested. In this case, the event and the circumstances shall be discussed with the Director, and proof may be requested from the Client, for a full refund to be authorised. For example death of a spouse, a death certificate needs to be provided.

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