Professional Development Series
The Three P’s in Interpreting: Professionalism, Process & Presence Susanne Morgan Morrow Lauren Ridloff CEUs: .15 PS
Series overview A three-part series on issues that affect interpreters on a daily basis throughout their career. Webinar #1: The Professional Code of Conduct Webinar #2: The Process of Deciding Webinar #3: The Professional Presence
Webinar #1: The Code of Professional Conduct Overview NAD-RID history The Code of Professional Conduct The 7 Tenents Applicability Why a Code of Conduct?
Moratorium on Certification
NAD-RID History ● NAD/RID combined effort formed the National Council on Interpreting (NCI) to create the National Interpreter Certification (NIC) ● Process started in 2002 ● This test replaces previous generalist exam
RID Code of Professional Conduct ● Applicability: ○ Applies to all certified & associate members of RID & NAD plus interns and students ○ It also applies to those certified with RID recognized EIPA certification ○ Federal, state or other statutes may supersede this Code. Interpreter must obey the rule of law. ○ The Code applies to face-to-face or remote interpreting services ● Broken down into Tenet, Guiding Principle & Illustrative Behavior
The History of the CPC • Established in 1964 • Hippocratic Oath - “first do no harm” • Initial code was religious-affected by the level and type of volunteerism then • Major revision in 1965 to 12 articles –Imposing confidentiality, neutralizing the religious aspects
Personal Ethics Global Ethics
Profession al Ethics
Personal Ethics Professional Ethics
Identifying the moral context of a dilemma is the first step.
Why a profession al code of conduct?
A Professional Code of Conduct notes the difference between a profession & a trade – professionals must abide by a code of ethics
Professional codes of conduct often have common themes that can include: ●Impartiality, objectivity ●Openness, full disclosure ●Confidentiality ●Due diligence, duty of care ●Fidelity to professional responsibilities ●Avoiding real or perceived conflicts of interest ●Social responsibility—for the good of society
Underlying Philosophy The basis of the CPC: Recognition of the Deaf American community’s inalienable right to full and equal communication and to participation in all aspects of society.
Purpose of the PCC To establish guidelines that allows a framework for appropriate behavior Role clarification
Rights are protected
Consistency
Structure of the PCC 7 tenets Each tenet has a guiding principle and illustrative behavior the guiding principle provides the rationale behind the tenent illustrative behavior(s) give specific, tangible actions relevant to the tenent
RID Professional Code of Conduct 1.0 Confidentiality 2.0 Professionalism 3.0 Conduct 4.0 Respect for Consumers 5.0 Respect for Colleagues 6.0 Business Practices 7.0 Professional Development
1.0 Confidentiality Tenet: Interpreters adhere to standards of confidential communication.
1.0 Confidentiality Guiding Principle Instill trust as linguistic/cultural facilitator Highly valued by consumers Confidentiality protects all involved
1.0 Confidentiality •
Each interpreting situation has its own standard of confidentiality.
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Know the general expectations of different levels of confidentiality
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Exceptions include responding to state/federal laws
●Transparency ○ Not to be confused with lack of confidentiality
●Social Media ○ Tricky situations
My “One Cent”
2.0 Professionalism Tenet: Interpreters possess the professional skills and knowledge required for the specific interpreting situation
2.0 Professionalism Guiding Principle •Stay current in interpreting practices and evolving issues/trends in the Deaf community •Accept assignments with communication mode, setting, skill and needs in mind
Oops! I overshot! â—?Be truthful about your professional abilities â—?Top interpreters are honest
3.0 Conduct Tenet: Interpreters conduct themselves in a manner appropriate to the specific interpreting situation
3.0 Conduct Guiding Principle •Appropriate demeanor and attire •Avoid conflict of role or interest
What is appropriat e???
Lady Gaga Says: Don’t be me!! Be yourself • Do whatever it takes to keep the focus on the consumers • Individuality is appreciated, just tone it down • Got tattoos? Interesting piercings? • College story
4.0 Respect for Consumers Tenet: Interpreters demonstrate respect for consumers
4.0 Respect for Consumers Guiding Principle •Recognize consumer preferences and strive to deliver •Reflect and acknowledge own qualities, availability and situation
Community Perspective: What does RESPECT mean to you?
● Promptness ● Time set aside for the consumer ● Identify yourself immediately
5.0 Respect for Colleagues Tenet: Interpreters demonstrate respect for colleagues, interns and students of the profession
5.0 Respect for Colleagues Guiding Principle •Collaborate to foster delivery of service •Awareness of how interaction with colleague reflects upon profession as a whole
Consumers LOVE effective collaboration Awkward for the consumer to see poor collaboration
How do we respect our colleagues
6.0 Business Practices Tenet: Interpreters maintain ethical business practices
6.0 Business Practices Guiding Principle •Conduct business in a professional manner (either private or in the employ of an agency) •Entitled to living wage based on qualifications and expertise •Entitled to working conditions conducive to effective interpretation
Give Back • Meet Blake Mycoskie
7.0 Professional Development Tenet: Interpreters engage in professional development
7.0 Professional Development Guiding Principle •Maintain interpreting competence and uphold the profession through ongoing development of knowledge and skills.
• participate in PD that is both interesting and not interesting to you • participate in PD that is outside of the realm of interpreting to expand your global knowledge • stay abreast of current trends in the field & in the news • participate in your local interpreting chapter • attend local, regional and national conferences • network with colleagues & support interpreting students & recent graduates
What does PD mean?
“Ethical dilemmas often occur when it is a right vs. right scenario.” -Debbie Olsen
Right vs. Right Story: “Oh, I don’t have a pen…”
Right vs. Right Story: “In the delivery room”
Further Readings NAD-RID Professional Code of Conduct https://drive.google.com/file/d/0B-_HBAap35D1R1MwYk9hTUpuc3M/view RID’s Ethical Practices System http://www.rid.org/ethics/ Exploring Ethics: A Case for Revising the Code of Ethics by Dennis Cokely http://www.interpretereducation.org/wp-content/uploads/2014/04/Exploring-Ethics.pdf Sign Language Interpreters & the Future of Ethical Practice by Matthew O’Hara http://www.streetleverage.com/2013/09/sign-language-interpreters-and-the-future-of-ethical-practice/ Self-Paced Modules for Educational Interpreter Skill Development: Ethics & Role https://docs.google.com/gview?url=http://www.interpretereducation.org/wpcontent/uploads/2012/10/MRID-Self-Paced-Manuals-Ethics-and-Role.pdf
Professional Development Series
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