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Useful Contacts
Durham County Council
General enquiries - 03000 26 0000 Housing advice - 03000 268 000 First Contact - report a concern about a child - 03000 267 979 Care connect (24-hour emergency contact service that providing alarm service) - 03000 262 195 Welfare Rights service for questions about benefits - 03000 268 968
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County Durham Together Community Hub
Many of you will continue to get support from friends, relatives, local groups and services, all of which should remain your first point of contact. For other needs, you can find a list of local support groups and organisations at:
www.durhamlocate.org.uk
We want you to know that the help and support available through County Durham Together Community Hub is also continuing. If you need support to access essential supplies, local activities, befriending services or help to seek support for money matters, housing, health or employment issues and you cannot access support by any other means or don’t know who to contact, you can call the hub on 03000 260 260 between 9am and 5pm Monday to Friday. Fill in our COVID-19 Help form at www.durham.gov.uk/covid19help or email communityhub@durham.gov.uk
One Point Hub / Family Centres
One Point Hubs can support children, young people and families, from early pregnancy up until the young person reaches the age of 19 years (or 25 years if the young person has a disability). They’re able to offer advice and practical help across all aspects of family life - in pregnancy and as a new parent, getting a job and building your skills, relationships and staying healthy and safe. Don’t wait if you think there’s a problem - get in touch as soon as you can. The earlier you make contact, the better.
Durham County Council - Family Information Service www.countydurhamfamilies.info Growing Healthy County Durham
NHS Change for Life www.nhs.uk/change4life
Acknowledgements
Sunderland City Council and Newcastle City Council for sharing their resource and allowing materials to be adapted.
