MFC AND NEDBANK

Recently, the MFC portfolio migrated into the Nedbank portfolio.

Debt Counsellors should note that, as a result, going forward COBs and proposals will include both MFC and Nedbank products in one document.

All requests for information and enquiries for MFC accounts will be routed to one contact point and MCF and Nedbank say they hope that this allows for faster and even more efficient resolution of matters.

Though the portfolios have already merged the systems have not, for now. Once the systems are migrated, MFC and Nedbank will just be using the one entry point for all correspondence to and from Debt Counsellors. MFC and Nedbank will communicate the changed process and all the new contact points once the system migration is finalised.