Aviation
We are the curious Unlocking potential
Building Systems, Sustainability Strategy, Digital Advisory, and Analytics
Introba is a global building engineering and consulting firm with over 1,000 engineers, planners, designers, and consultants in offices across the United States, Canada, the United Kingdom, Australia, and Serbia.
History
Introba was formed in 2022 by the coming together of Integral Group — pioneers of deep green engineering — and Ross & Baruzzini, a leading technology, security, and engineering firm, founded in 1953.
Mission
To transform the built environment by designing Living Systems.
Living Systems are dynamic, responsive, intelligent, resilient, adaptable, and interconnected.
We work with our clients to envision, analyze and design the next generation of buildings, districts, and communities with these vital attributes embedded.
Practices
Our Living Systems approach supports our clients across the entire project life cycle: from strategy, through design and construction, to asset performance optimization.
We offer a unique and cohesive range of services across building systems engineering, sustainability strategy, digital advisory, and analytics.
Our services include:
• Baggage Automation Design
• Climate & Sustainability
• Design Analytics
• Digital Advisory
• Fire Engineering
• Lighting Design
• MEP Engineering
• Security & Resilience
• Technology Systems
1,000+
Employees and growing 70+years
Company history
100+
Net Zero Energy projects
700+
Certified projects under LEED, BREEAM, Living Building Challenge, and Green Star sustainability rating systems
Learn more about Introba: introba.com
Have a challenge for us? hello@introba.com
Boulder Commons – Colarado, USA © Bruce Damonte
LaGuardia Airport © HOK
San Francisco International Airport Consolidated Administration Campus © Henrik Kam Photography
Designing Living Systems Transforming Built Environments
A Better Way of Tackling the Most Complex Challenges
Think big
At Introba, we take a different approach. We look at the whole system, instead of focusing on the parts.
Welcome to Living Systems.
Be inspired.
Our Living Systems approach is inspired by the resilience of natural, living systems. They are characterized by high levels of interconnectivity, interdependency, resource sharing, and constant change. The same attributes are key to transforming the built environment at all scales, from the city block down to the intricacies of designing and equipping an operating room.
Inquiring minds
We are the curious. We thrive when challenged. Rather than see problems, we see opportunities for better.
Whole systems thinking
Buildings are not standalone. They are connected parts of complex systems. By understanding the connections, we can improve a system’s performance as an integrated whole.
Unlocking potential
For every project, we ask, “what if?”
To break away from business as usual requires creative courage. Each project presents unique opportunities to be harnessed with distinctiveness.
Embracing change
As context changes, living systems adapt and evolve. We design for a dynamic future by embedding resilience, adaptability, and flexibility into our clients’ projects. We face up to uncertainty and harness disruptive innovation.
Get in touch to begin a conversation about how Introba could unlock potential for you: hello@introba.com
Discover the power of Living Systems: introba.com/about/living-systems
Regenerative mindset
Living systems are self-sustaining. We are committed to protecting and enhancing the natural environment through our work and as a business.
Google Bay View Campus – Mountain View, CA, USA © Iwan Baan
Hackbridge Primary School – London, UK © Jack Hobhouse, Architype
Vancouver International Airport Pier D Expansion – Vancouver, BC, Canada © Ema Peter
Aviation Uplifting Transportation
Leveraging technology to elevate airports
Innovation across all modes of transit and at their intersection.
We develop sustainability strategies, design building and district systems, and integrate security, technology, and baggage automation infrastructure to make travel seamless, sustainable, enjoyable, and secure.
Baggage Automation
We optimize baggage handling operations, reduce energy consumption, and support future growth through planning, assessment, design, procurement, installation, and commissioning of complex automated systems.
Safety & Security
We prioritize passenger safety and operational efficiency through innovative security solutions such as the Program for Applied Research in Airport Security (PARAS 0038). By blending industry expertise with sustainability, we revolutionize airport design for enhanced safety and effectiveness.
Digital Advisory
We integrate future-flexible technology into airport operations for efficiency and passenger experience by developing smart solutions, leveraging data analytics and AI for real-time insights, enhancing security, and optimizing resource allocation to meet modern travel demands.
Sustainability & Decarbonization
Our teams tackle climate challenges with tailored solutions, implementing resilient designs to combat environmental impacts in the aviation sector. By integrating strategic planning and performanceoriented approaches, we create greener airport facilities that balance operational efficiency with sustainability goals, ensuring a healthier environment for travelers.
250+ Airports Managed 50+ Years of Aviation Experience
$32B+ In Aviation Projects
$900+ Aviation Projects at 20 CATX Airports
YVR Pier D Expansion, Vancouver, BC Canada © Ema Peter
© San Francisco International Airport
Baggage Automation Optimizing Operations
Scaling Up
As global air travel continues to grow, we meet the challenge of scaling baggage handling systems during operations to meet increasing demands while maintaining efficiency and security across airport infrastructures.
Industry Insiders
With unparalleled experience in 140+ airports, our team can discern industry nuances, enabling the design and implementation of innovative baggage-handling solutions that optimize current operations and anticipate and accommodate future growth.
Sustainable Growth
We optimize baggage handling operations by reducing energy consumption that supports future growth through planning, assessment, design, procurement, installation, and commissioning complex automated systems.
Future-flexible
Our team delivers seamlessly efficient baggage handling systems (BHS) that foster enhanced security, reduce energy consumption, and provide optimal support for continuous growth in the dynamic aviation landscape.
Systemic Success
Our team has more than 20 years of Transportation Security Administration (TSA) technical support experience at 140-plus US airports and with over 850 explosive detection systems (EDS). We have expertise in the system design (inline, mini-inline, and stand-alone), acquisition, installation, commissioning, system integration, system interface(s), system reporting, security awareness training (SAT/TRR/ISAT) certification, and decommissioning of EDS and explosive trace detection equipment.
© Vasin Lee
Safety and Security Managing Risks
Focusing on operational efficiency and passenger satisfaction
70+
Years of experience
1200+
Security consulting engagements
6
Designed security systems to protect original copies of the Declaration of Independence
24+
Secured high-rise buildings
Scenario Planning
In today’s modern world, airports face multifaceted challenges, requiring innovative solutions to ensure safe and resilient environments for travelers and operators. From identifying risks and vulnerabilities to implementing mitigation strategies, we navigate a complex landscape of evolving threats and regulatory requirements.
Industry Leaders
With broad industry experience and expertise in threat and vulnerability assessments, our team combines assessment knowledge with a comprehensive understanding of airports and the operating environment. They are cognizant of potential changes and industry-leading mitigation strategies that may impact risk management.
Fresh Thinkers
By merging decades of security expertise with a focus on sustainability and innovation, we aim to revolutionize airport design by prioritizing holistic solutions that enhance safety, efficiency, and environmental stewardship.
Innovative Solutions
The Program for Applied Research in Airport Security (PARAS) drives innovative solutions for airport security, addressing evolving threats. Through projects like PARAS 0015, 0016, and 0030, our team pioneers practical guidance and tools, ensuring airports of all sizes enhance their security measures efficiently and effectively, ultimately safeguarding public safety in the aviation sector.
Learn more on our website: https://introba.com/work/solutions/security-resilience
Technology Systems Smart Solutions
Integrating digital innovations into airport operations
$40B
Of projects in our portfolio
800+
Technology & security systems managed
200+
Airports worked on worldwide
30+
Projects around the world
Technology Trailblazers
Our airport operations experts, system engineers, and technology consultants specialize in developing integrated airport operations and technology applications that enable airport processes and procedures to operate more intelligently by enabling real-time information exchange among airport stakeholders, airlines, and passengers.
Driven by Data
From integrating IoT sensors for real-time data capture to harnessing AI and machine learning for predictive analytics, we seamlessly align airport processes with rapidly evolving digital solutions to enhance operational efficiencies, improve passenger experiences, and advance security measures in real time.
Cutting-edge Concepts
Digital advisory strategies help airports best use emerging technologies such as smart, intelligent buildings and data analytics. These are essential for enhancing operational efficiencies and passenger experiences while advancing security measures.
Smart Airports
Semantic data models can revolutionize airport infrastructure by streamlining energy usage, maintenance, and interconnectivity across audio-visual (AV), heating, ventilation, and air conditioning (HVAC), lighting, and personnel systems. By employing a standardized language for data interpretation and management, airports can achieve greater energy efficiency, optimize resource allocation, and enhance overall sustainability while meeting the evolving demands of modern air travel and regulatory requirements.
YVR Airside Operations Building – Vancouver, BC, Canada © Ed White Photographics
Operation Centers Integrated
Keeping airports around the world running smoothly 24 hours a day, seven days a week
Trusted Advice
130M+
Passenger handling capacity
67,000+ft2
Operations centers designed and implemented at major airports
Safety+ Security
Indianapolis
Our teams have designed and commissioned operations centers worldwide, integrating all airport data points and operations. These include airport operations (airside, landside, and terminal), security operations, emergency operations, and crisis management centers.
Focal Points
An Airport Operations Control Center (AOCC) is the nexus for the command and control of all airport operations. We know how to build a common operating picture that incorporates communications, security, audio-visual systems, and information technology, as well as their assessment, analysis, and dissemination for all airport operations — under non-emergency and emergency conditions — that ensures the safe and efficient movement of passengers, aircraft, and vehicles within terminals and the entire airport complex.
Safety and Efficiency
Our team understands that integrated operations are the nerve center of any airport. They coordinate and manage various activities to keep everything running smoothly while also being able to respond to various new and dynamic challenges on a daily basis. We work on everything from the master planning of a building’s design and layout to advisory services for IT, process re-engineering, operations flow, collaboration tools, technology, security, and control systems.
Strategic Approach
We work closely with clients and stakeholders to map out every stage of their needs. This can include everything from developing a stakeholder questionnaire, arranging an initial planning workshop for key stakeholders, and benchmarking of airport operations centers around the world to conceptual layout development, budgetary pricing development, and a final report.
Learn more on our website: https://introba.com/work/sectors/aviation
Secured
as the second US airport to achieve the 'Storm Ready' designation by NOAA.
Aviation Projects
View Aviation projects on our website: https://introba.com/aviation
Miami International Airport
Shared commitment to innovation and excellence drives transformative projects
Our longstanding collaboration with Miami International Airport (MIA) has been characterized by a shared commitment to innovation and excellence.
Over two decades, we have spearheaded transformative projects spanning security, technology, and infrastructure, helping transform the airport into a global aviation hub.
Top of the tree is the North Terminal Development (NTD), one of the most challenging transitional airport projects in the country that was valued at USD$2.8 billion and encompassed 3.6 million ft². Our team managed the Special Systems Program, navigating the complexities of demolishing four operational concourses while replacing them with a unified terminal while still ensuring uninterrupted American Airlines hub operations.
Through strategic phased implementation and innovative solutions, such as network-based closed-circuit television (CCTV) systems, we successfully delivered the project on schedule and within budget, setting a new standard for airport development.
Our impact extends beyond infrastructure: initiatives such as the Federal Inspection Services facility showcased our commitment to enhancing passenger experiences and security. Designed to process up to 3,500 passengers per hour, this state-of-the-art facility incorporates advanced security systems, including access control and CCTV.
Our team also oversaw the expansion and upgrade of the chiller plant, ensuring the reliability and efficiency of the airport's cooling systems. Through rigorous testing, optimization, and coordination with contractors, we upheld the highest standards of performance and sustainability, contributing to MIA’s operational resilience.
Our overarching commitment to innovation is exemplified by initiatives like the American Airlines Hub Control Center and the D Concourse Admirals Club. By seamlessly integrating telecommunications, security, and audio-visual systems, we have facilitated enhanced operational control and passenger amenities, reinforcing MIA's reputation as a world-class aviation facility.
LOCATION: Miami, Florida, USA
CLIENT:
Miami-Dade Aviation Department
PROJECT SIZE:
Up to 3.8 million ft 2
CONSTRUCTION VALUE:
Up to USD$4 billion
COMPLETION: Ongoing
SERVICES PROVIDED:
Program Management
Engineer of Record
Mechanical Engineering
Electrical Engineering
Plumbing Engineering
Commissioning
Information Technology Design and Installation
Baggage Handling
Security Engineering
"We built a whole new BHS [around the existing system] without touching the existing one.”
Juan Carlos Arteaga MIA, NTD Program Director
© Maria Kraynova
Baltimore Washington International Airport
Enduring partnership drives cutting-edge security upgrades and operational efficiency
Our long-standing and robust partnership with Baltimore Washington International (BWI) Airport has been marked by a series of pivotal projects that have enhanced security, efficiency, and infrastructure.
These have ranged from developing long-term closed-circuit television (CCTV) strategies to comprehensive IT and security design services.
Our teams have adeptly tackled various complexities, such as coordinating intricate Information and Communication Technology (ICT) scope and delineating responsibilities within multifaceted projects.
Through meticulous planning and seamless stakeholder coordination, uncertainties were resolved, ensuring the smooth implementation of solutions while optimizing resource utilization.
The tangible benefits of this enduring partnership are
significant. Projects such as the relocation of the Maryland Transit Authority Police have freed up valuable terminal space for passenger services, while the relocation of Southwest Airlines Services has bolstered operational efficiency.
We also undertook the ambitious task of implementing a stateof-the-art integrated airport security system (IASS) by replacing more than 800 access control portals and 650 CCTV cameras, integrating a new badging system, and deploying a centralized data storage system, all while ensuring minimal disruption to airport operations.
By employing innovative strategies such as phased implementation and camera interface boxes for streamlined installation, we successfully overcame the challenges of upgrading security infrastructure in an active terminal facility, delivering enhanced safety and efficiency to the airport.
LOCATION:
Baltimore, Maryland, USA
CLIENT:
Maryland Aviation Administration
PROJECT SIZE:
Up to 2.4 million ft 2
CONSTRUCTION VALUE:
Up to USD$9.64 billion
COMPLETION: Ongoing
SERVICES PROVIDED:
Security Consulting and Engineering
Security Threat Assessments
IT Communications and Engineering
Technology Planning Systems Engineering
"We've been dedicated to advancing security and systems at BWI since 2003, completing over 60 projects via three on-call contracts for design and consulting services."
Michele Young, Associate Principal, Technology Introba
© Daniel Wilson
San Francisco International Airport
Critical security and baggage system projects enhanced terminals and passenger experience
We have played a pivotal role in shaping critical aviation security initiatives at San Francisco International Airport (SFO) via our subject matter expertise in project scoping, cost estimation, and procurement planning.
We are developing an airport-wide security implementation plan that will enhance SFO's security through a comprehensive, three-phase approach.
An earlier landmark project here was the construction management services our team provided to modernize the baggage handling system (BHS) to incorporate new explosive detection systems (EDS). We ensured minimal disruption to live operations and seamless integration of new security equipment by meticulously tracking design documents, monitoring project schedules, and facilitating stakeholder communication.
Our team ensured the reliability and longevity of SFO's baggage handling systems through
meticulous field assessments and rigorous evaluation, identifying system vulnerabilities, and providing actionable recommendations for maintenance and enhancements.
Our team also played a pivotal role in enhancing operational efficiency and passenger experience during the redevelopment of Terminal 1 at SFO, from the complete demolition and replacement of the terminal to the installation of advanced baggage handling systems.
For the modernization of Terminal 3 Boarding Area E, we provided design and integration services for baggage handling systems and passenger boarding bridges.
As SFO embarks on ambitious sustainability targets at its consolidated administration campus, our team is designing energy-efficient and environmentally sustainable solutions that prioritize thermal comfort, energy efficiency, and daylight optimization.
LOCATION: San Francisco, California, USA
CLIENT: San Francisco Airport Commission
PROJECT SIZE:
Up to 1.4 million ft 2
CONSTRUCTION VALUE:
Up to USD$6 billion
COMPLETION: Ongoing
SUSTAINABILITY: LEED v4 Gold target
SERVICES PROVIDED:
Security Consulting Baggage Handling Construction Administration
PUBLICATIONS and AWARDS
2019 Fast Company Most Innovative North American Design – Honorable Mention
2019 Fast Company Most Innovative Workplace Design – Honorable Mention
"With this newest addition, we’re taking the airport experience at SFO to a whole new level”
Ivar C. Satero, Airport Director, SFO International Airport
© Rafael Ramirez
Dallas-Fort Worth International Airport
Leading-edge baggage and IT systems projects deliver aviation excellence
Our aviation team has played a pivotal role in the many successful expansion and improvement projects at Dallas-Fort Worth International Airport (DFW).
The expansion of American Airlines Terminal B was a significant step in DFW’s growth. Our team reconfigured nine regional jet gates into six mainline jet gates, which resulted in the redesign of the baggage handling system (BHS). We ensured the seamless integration of additional sortation units, enhancing terminal functionality and passenger throughput.
Our BHS assessment of Terminals B and E focused on system reliability and safety. By developing a comprehensive assessment tool and database, our teams evaluated those systems, enabling timely maintenance and upgrades to ensure uninterrupted operations and passenger satisfaction.
In collaboration with Delta Airlines, we also provided engineering design services for the public address and voice evacuation systems. This project showcased how we deliver tailored solutions within accelerated timelines.
As a key partner in the Terminal Renewal and Improvement Program (TRIP), we were instrumental in modernizing DFW’s infrastructure across Terminals A, B, C, and E. From conceptual design to construction support, our BHS expertise facilitated continuous integration of advanced baggage handling systems, enhancing operational efficiency and security across the airport.
Through strategic planning and engineering expertise, we have supported the implementation of cutting-edge IT systems as part of DFW’s infrastructure, ensuring seamless communication and security operations throughout.
LOCATION: Dallas, Texas, USA
CLIENT: DFW International Airport
PROJECT SIZE: Up to 7 billion ft 2
CONSTRUCTION VALUE:
Up to USD$7 billion
COMPLETION: Ongoing
SERVICES PROVIDED: Baggage System Design
Aircraft Support System Design
Construction Administration
Airfield Planning and Planning
Information Technology Design
Security Engineering
"We’re an economic engine. We’re also an airport and we got to balance both of those and make sure we get it right.”
Sean Donohue, CEO, DFW International Airport
St. Louis Lambert International Airport
30-year partnership underpins major infrastructure and system upgrades
For more than 30 years, our team’s work has been instrumental in enhancing St. Louis Lambert International Airport (STL)’s operational efficiency and safety standards.
One significant endeavor involved the replacement of aged 5kV fused selector switches with modern switchgear across multiple airport areas, including Concourses A, B, C, Terminal 1, and the West Electric Shop. This initiative encompassed a detailed analysis, preliminary layouts, and room modifications. The resulting design not only facilitated ease of operations but also significantly enhanced safety for operating personnel.
Elsewhere, we spearheaded a comprehensive arc flash implementation project, which entailed an exhaustive review and upgrade of the airport's power distribution system. In another critical project, we completed the replacement of a uninterruptible
power supply (UPS) system for airport engineering offices and a data center. We also designed upgrades to the Lindbergh Tunnel’s electrical and control systems, including lighting, energy management control system (EMCS), and supervisory control and data acquisition (SCADA) systems.
We were also involved in a multiphase facility-wide upgrade of the public address system (PAS), involving the replacement of headend systems, amplifiers, microphones, and speakers across various terminals and concourses.
Our team underpinned the Southwest Airlines East Terminal redevelopment through designs for electrical, mechanical, and special systems. Plus we provided essential design, bid support, and construction administration services for the installation of a new inbound baggage handling system in the Main Terminal.
LOCATION: St. Louis, Missouri, USA
CLIENT: STL Lambert International Airport
PROJECT SIZE:
Up to 122,000 ft 2
CONSTRUCTION VALUE:
Up to USD$1.5 billion
COMPLETION:
Ongoing
SERVICES PROVIDED:
Baggage Handling Systems
Electrical Engineering
Power System Design
– Arc Flash Mitigation
– Technology Consulting
– Security Consulting
– Special Systems Programming, Design and Implementation
– Emergency Planning & Management
"It’s a once-in-alifetime thing. When you build an airport like this, it’s going to be here 30, 40, 50 years."
Jerry Beckmann, Deputy Airport Director, STL International Airport
© Warren Le May
Vancouver International Airport
Prioritizing sustainability while enhancing passenger experience and operations
For more than two decades, we have been a key partner in Vancouver International Airport (YVR)’s ambitious CAN$9.1 billion expansion program.
One of the most notable projects was the expansion of Pier D in the International Terminal Building. The first phase of this project added eight new wide-body gates and surrounding amenities, significantly increasing terminal capacity. Our mechanical, sustainability, energy modeling, and fire protection services not only helped expand the terminal but also achieved a 55% reduction in yearly greenhouse gas (GHG) emissions.
Our team worked closely with YVR on developing a master plan to reduce GHG emissions, which resulted in the YVR CORE program, featuring a groundbreaking central utility building powered by one of Canada's largest geo-exchange systems.
This innovative approach not only reduces emissions but also minimizes potable water
consumption and enhances visibility for air traffic control, ensuring a safer and more sustainable airport environment.
Our team was instrumental in ensuring uninterrupted operations during critical infrastructure upgrades, such as the South Field Electrical Centre. With redundant N+1 generators and uninterruptible power supply (UPS) systems, these upgrades were reliably and safely planned and executed to maintain continuous power supply.
YVR's airside operations building exemplifies our commitment to sustainable design innovation. With features such as rainwater harvesting, photovoltaics, and postdisaster standards, this building not only minimizes environmental impact but also ensures operational continuity in any scenario.
Working with Vancouver Airport Property Management, we also provided infrastructure upgrades for 17 buildings that met safety, code compliance, sustainability, and cost-saving objectives.
LOCATION: Richmond, British Columbia, Canada
CLIENT: Vancouver Airport Authority
PROJECT SIZE:
300,000 ft 2
CONSTRUCTION VALUE:
Up to CAD$9.1 billion
COMPLETION: Ongoing
SUSTAINABILITY:
Currently projecting a 55% reduction in yearly GHG relative to National Energy Standards.
SERVICES PROVIDED:
Energy Modeling
Fire Protection
Mechanical Engineering
Sustainability
Commissioning
Electrical Engineering
"The Pier D expansion reflects our unique sense of place, our commitment to reconciliation, and who we are as an airport."
Tamara Vrooman, President & CEO Vancouver Airport Authority
©Ema Peter
REGIONAL HUB REVAMPED
Bangkok International Airport
We worked on the assessment and redesign of the expansion of the existing main terminal building at the airport — known locally as Suvarnabhumi Airport — to accommodate the growing volume of Thailand’s domestic passengers.
The baggage handling system (BHS) incorporated in-line explosive detection systems (EDS) equipment and increased capacity to 60 million annual passengers at Bangkok's primary and newest airport.
Design considerations included minimizing the disruption and impact on the existing systems and the ongoing construction process.
The BHS design included three more islands of check-in counters, a transporting conveyor, an individual carrier system (ICS) system, six-in-line EDS equipment, and an early baggage storage (EBS) facility.
FUTURISTIC MEGA HUB
Al Maktoum International Airport
Phase 1 of the Al Maktoum International Airport (AMI), also known as Dubai World Central, included two concourses and two passenger terminal facilities for economy class passengers.
The central terminal area, including terminal buildings and concourses, is serviced by an express train from Dubai. Our team provided consulting services for the photovoltaic system focused on confirming the feasibility and developing a concept and preliminary design for the concourse building.
We also provided design and specialty consulting services for extra low voltage (EVL) systems including data network (LAN/WLAN), structured cabling network, access control, CCTV security cameras, telephony, IPTV, EVIDS, AODB, passenger and baggage screening, passenger tracking, and security threat and vulnerability risk assessments.
LOCATION: Bangkok, Thailand
CLIENT:
Airport of Thailand Public Company Limited
PROJECT SIZE: 563,000 ft 2
CONSTRUCTION VALUE: USD$68.7 million
COMPLETION: 2014
SERVICES PROVIDED: Baggage System Assessment Planning, Design, and Development Shop Drawing Support
LOCATION: Jebel Ali, United Arab Emirates (UAE)
CLIENT: Al Maktoum International Airport
PROJECT SIZE: 1.57 million ft²
CONSTRUCTION VALUE: USD$36 billion
COMPLETION: March 2018
SERVICES PROVIDED: Security Engineering Telecommunications Information Technology Security
© Dar Al Handasah
© Supavadee butradee
GATEWAY TO CENTRAL AMERICA
Tocumen International Airport
We provided the designs for specific airport IT and security systems for the new terminal, as well as suitable parking, and an electrical substation.
The project provided the new terminal at Tocumen with 20 stateof-the-art gates, convenient parking, and a reliable, dedicated electrical substation, with overall increased capacity for 18 million passengers every year.
The systems included: overall IT; airport data network (LAN); telephone (including public); wifi and DAS; data center; resources management; audio-visual, cable, and satellite TV; master clock; passenger screening; paging/ public address; multi-user flight information display; premise wiring distribution; video surveillance; access control system; AOC/EOC, including A/V consoles, radio dispatch, and digital audio recording.
TRANSFORMATIONAL TRAVEL
LOCATION: Panama City, Panama
CLIENT: Foster+Partners
PROJECT SIZE: 224,200 ft 2
CONSTRUCTION VALUE: USD$780 million
COMPLETION: 2017
SERVICES PROVIDED: IT, Security, and Communication Systems
King Abdulaziz International Airport
We were the overall information and communications technology (ICT) consultant on this airport expansion project.
Our team reviewed all the construction-related systems, telecommunications, life safety, and security systems. Construction management included processing vendor installation drawings and submittals review, testing, commissioning, and airport activation for operational readiness.
Work also included validation of all systems planning and design tasks; operational models for the airport intermodal system; automatic vehicle identifications, license plate recognition and a trolley tracking system, plus information technology planning, design and review of all special airport systems, the parking control and revenue management system, the public address and mass notification system, and all security systems.
LOCATION: Jeddah, Saudi Arabia
CLIENT: General Authority of Civil Aviation
ARCHITECT: Dar Al Handasah
PROJECT SIZE: 8,700,000 ft 2
CONSTRUCTION VALUE: USD$16 billion
COMPLETION: November 2020
SERVICES PROVIDED: Airport Special Systems Engineering Security Engineering
© Anemone © Foster + Partners
QATARI FLAGSHIP
Hamad International Airport
We provided planning, design, engineering, and construction support services for this airport’s information technology, telecommunications, security, and baggage handling systems.
The initial construction included building 40 aircraft gates and the huge terminal and concourse space.
Our team led the design of the communications infrastructure and network backbone distribution systems, the passenger processing system, state-of-the-art distributed video management systems, trunk radio system, electronic visual information display system (EVIDS), and the airport operational database and resources management system.
The baggage handling system design included controls, multiple-level security screening, early bag storage, sorting and tracking procedures for all baggage, network interfaces, baggage reconciliation, and software.
SCALING UP CAPACITY
Kelowna International Airport
Since 2006, we have been a trusted provider of mechanical and electrical services to Kelowna International Airport (YLW).
For the airport's expansion, our team conducted an in-depth infrastructure assessment to integrate new systems seamlessly with existing infrastructure, doubling the terminal's size while enhancing HVAC, hydronic, natural gas, controls, plumbing, fire protection systems, Mass Timber construction, geo-exchange heat pumps, and electrification to create a high-performing, low carbon airport expansion.
In alignment with YLW's commitment to sustainability, we collaborated on the airport's decarbonization project, developing a roadmap and conducting a comprehensive analysis of mechanical and electrical systems. This effort supports YLW's goal of carbon neutrality by 2030 and net-zero operations by 2040.
LOCATION: Doha, Qatar
CLIENT: Qatar Civil Aviation Authority
PROJECT SIZE: 6 million ft 2
CONSTRUCTION VALUE: USD$16 billion
COMPLETION: 2015
SERVICES PROVIDED:
Planning and Technology Consulting
Onsite Design Consulting
Construction Administration
LOCATION: Kelowna, British Columbia, Canada
CLIENT: office of mcfarlane biggar
PROJECT SIZE: 19,600 ft 2
CONSTRUCTION VALUE: CAD$82 million
COMPLETION: 2024
SUSTAINABILITY:
Electrification of the facility to align with YLW's decarbonization plan
SERVICES PROVIDED: Mechanical Engineering
© Adwo
© office of mcfarlane biggar architects + designers inc.
CUTTING-EDGE TECHNOLOGY
Hartsfield-Jackson Atlanta International Airport
Our team provided IT and security design for the “ATL Next” program, at the world's busiest airport. Challenges included terminal updates, a concourse and runway, and integrating new features.
Key innovations included phased construction, streamlining shop drawings, and employing consistent cabling. Despite the complexity of updating access control and CCTV systems in an active airport, we ensured intricate migration of legacy systems, maintaining security and operational integrity throughout.
Technology design included Transportation Security Administration (TSA) queuing security, adjusting cameras for new passenger screening queuing; and expanding network, distributed antenna system (DAS), and wi-fi systems. As well as an access control system update; relocating the door controller to communication rooms; and a door device set refresh.
FIT FOR THE FUTURE
LOCATION: Atlanta, Georgia, USA
CLIENT: Hartsfield-Jackson Atlanta International Airport
PROJECT SIZE: 60,000 ft 2
CONSTRUCTION VALUE: USD$200 million
COMPLETION: 2019
SERVICES PROVIDED: Planning Information Technology
Chicago O’Hare International Airport
The new Global Terminal will be one of the nation’s largest and most cutting-edge hubs. It will more than double the space of the existing Terminal 2, replacing it with an expanded, light-filled arrivals hall. The terminal will integrate domestic and international terminal operations and enhance passenger and baggage connectivity through additional gates, the co-location of domestic and international arrival gates, more space for concessions and public amenities, state-of-the-art baggage systems, and expanded immigration and customs facilities.
Major airline alliances will be able to consolidate operations at the new terminal, positioning O’Hare to be a global alliance hub. The design will celebrate Chicago’s history as a city shaped by lines of movement, extending that legacy into the 21st century.
LOCATION: Chicago, Illinois, USA
CLIENT: Chicago Department of Aviation
PROJECT SIZE:
2.2 million ft²
CONSTRUCTION VALUE: USD$2.2 billion
COMPLETION: Estimated 2028
SERVICES PROVIDED:
Technology & Communications Security Systems Consulting Baggage Handling Design
© Darryl Brooks © Mike Hardiman
STRATEGICALLY GREEN
Charlotte Douglas International Airport
Our team led the development of Charlotte Douglas International Airport (CLT)'s first comprehensive sustainability plan, developing a sustainability vision, guiding principles, performance targets, and strategies.
The overall goal was to increase the airport’s operational social, environmental, and economic sustainability as well as improving conditions for passengers, employees, and the surrounding community. Focus areas within the plan included waste, energy, water, health, transportation, community, and equity.
The project included developing and implementing an internal and external stakeholder engagement strategy, a sustainability baseline assessment, future scenario and targets modeling, life cycle costing, and an implementation and monitoring strategy and dashboard.
INFRASTRUCTURE REIMAGINED
LaGuardia Airport
The Terminal B redevelopment project included demolishing the existing terminal building and associated infrastructure, constructing a new 1.3 million ft² 35-gate terminal building, aeronautical ramps, frontage roads, new central heating and refrigeration plant, and other utilities and site improvements.
Our team provided commissioning consulting services for the project’s mechanical, electrical, specialty systems, plumbing, and fire protection system review, tenant coordination, commissioning, building envelope, a new baggage handling system, and checked baggage inspection system serving eight airline carriers.
We also provided all the planning and design engineering for 35 gate aircraft parking layouts, including a long-term facility metering strategy.
LOCATION: Charlotte, North Carolina, USA
CLIENT: Charlotte Douglas International Airport
PROJECT SIZE: Up to 1.8 million ft²
CONSTRUCTION VALUE: CAD$380,000
COMPLETION: 2018
SERVICES PROVIDED: Sustainability Consulting
LOCATION: New York, USA
CLIENT: LaGuardia Gateway Partners/ Port Authority of New York/New Jersey
PROJECT SIZE: 1.3 million ft 2
CONSTRUCTION VALUE: USD$4 billion
COMPLETION: 2021
SERVICES PROVIDED: Commissioning; Mechanical & Electrical Engineering; Fire Protection Consulting; Baggage System Design
SYSTEMS FOR SUCCESS
Salt Lake City International Airport
The new terminal can handle 32 million passengers annually and 36,000 passengers daily. The new facility features 77 ticketing positions, with 60 in the main terminal and 17 in the gateway facility. The new facility also includes a federal inspection facility capable of processing 4,800 passengers per hour.
We engineered the baggage system, which comprises 13,455 feet of 39inch BG conveyor and 11,602 feet of 45-inch BG conveyor, 19 outbound recirculating makeup devices, 23 ski makeup destinations, eight domestic recirculating claim devices, two domestic recirculating ski claim devices, two international recirculating claim devices, and a security screening matrix with six explosive detection system (EDS) devices and the associated checked bag resolution area (CBRA).
PASSENGER-CENTRED EXPERIENCE
Los Angeles International Airport
The Terminal 1 renovation and improvement project has provided expanded and upgraded facilities for Southwest Airlines’ operations and a smoother, more intuitive passenger-centered experience.
Our team provided IT and security designs for the project. The work included relocating the facilities’ service provider entrance and designing new telecommunication spaces and pathways. The project also involved replacing the terminal’s special systems such as paging, electronic display systems, active and passive network infrastructure, and as well as the access control and alarm monitoring system (ACAMS) and video surveillance system (VSS).
This project modernized the terminal by relocating ticketing to the west end of the departure level while converting the existing east end to passenger security screening.
LOCATION: Salt Lake City, Utah, USA
CLIENT: HOK
PROJECT SIZE: 3 million ft 2
CONSTRUCTION VALUE: USD$2.9 billion
COMPLETION: April 2020
SUSTAINABILITY: LEED-NC Gold
LOCATION: Los Ángeles, California, USA
CLIENT: Los Angeles World Airports
PROJECT SIZE: 140,000 ft 2
CONSTRUCTION VALUE: USD$508 million
COMPLETION: 2018
SERVICES PROVIDED:
Mechanical Design
Information Technology & Security Design Consulting
© Jaromir Chalabala © Gabriele Maltinti
Expertise Assembled
Right Team, Right Place, Right Time
Buildings
Our work is delivered by four integrated practices. We unlock potential for our clients at every stage of the built environment’s transformation: from strategy, through design and construction, to asset performance and optimization, backed by analytics at every stage.
Our regional teams understand deeply the needs of their local markets and are just as confident working collaboratively on projects further afield as part of our global network.
Planning, consulting, engineering, and design.
We provide mechanical, electrical, fire protection, and water systems engineering for buildings and districts.
Our engineers design systems that enhance building performance for the benefit of owners and investors, occupiers, communities, and the environment.
These core MEPF engineering capabilities are supported by a continually evolving range of planning, consulting, engineering, and design specialisms.
Architectural Lighting & Daylight Design
Baggage Handling
District Energy and Smart Grids
© Catherine Chan/Introba
Strategy
Translating bold ideas into action.
We develop innovative policy frameworks, performance standards, and delivery roadmaps.
We work with policymakers, government agencies, institutions, and businesses to develop strategies for organizations, projects, campuses, portfolios, districts, cities, and regions.
We put guardrails around strategic objectives while offering ongoing support to monitor their implementation.
Digital
Connecting the digital to the real.
We help clients to build better with digital insights and expertise. We fuse the power of data, emerging technologies, intelligent buildings and transportation, and domain expertise to transform how buildings and communities work. From technology visioning to data-driven operations, our teams map our clients’ needs to deliver emerging solutions for impact, resilience, and success.
Analytics
Putting data behind decisions.
Our design analysts combine expertise from the fields of architecture, engineering, physics, computer and data sciences.
We work closely with our buildings, strategy, and digital practices to undertake parametric performance analyses, create specialized modeling tools and develop new ways to visualize, explore and understand data.
We equip clients and design teams with the insights they need to make well-informed strategic decisions.
Policy and Planning
Masterplan Visioning
Climate & Sustainability
Corporate ESG Strategy
Circular Economy
Sustainability Certification & Assurance
Building Health & Wellness – Digital Advisory
Digital Transformation
Reality Capture
Digital Twins
BIM – Immersive Applications
Automation & AI – Smart Buildings, Mobility and Infrastructure
– Policy & Infrastructure Analysis – Building Energy Modeling – Climate Resilience Assessment
– Life Cycle Analysis
– Whole Life Carbon
– Computational Fluid Dynamics
– Data Analytics & Visualization
– Microclimate Assessment
– Building Envelope Optimization
– Indoor Environmental Quality
© Cosmin Serban
© Catherine Chan/Introba
Your projects Our passion
An award winning portfolio of commissions at every scale
Our sector leadership model combines our technical expertise and local specialist knowledge to best support the needs of our clients.
Market Sectors
We provide our full range of services across six sectors, tackling developments involving multiple building types by assembling cross-sector teams:
Mobility
– Aviation – Rail & Transit
– Highway Facilities
– Maritime – Port Facilities
Commercial – Offices – Residential – Retail – Hotels – Hospitality – Sports – Leisure – Stadia – Entertainment – Mixed Use
– Arts & Culture – Industrial
Science & Technology
– Laboratories – Data Centers
– Pharmaceutical
– Advanced Manufacturing – Research Facilities
– Clean Rooms
Education – Schools – Colleges – Universities – Campuses – District Energy – Student Accommodation
Government
– Justice
– Civic – Federal Healthcare – Defense – Workspace
– Public Safety – Mission Critical – Law Enforcement – Policy & Code Advisory
Healthcare – Clinics – Hospitals – Medical Offices
– Medical Research – Surgery Centers – Cancer Centers – Care Facilities
Yasodhara Ashram Temple of Light - Kootenay Bay, BC, Canada © Amy Allcock
ASHRAE Headquarters – Peachtree Corners, GA, USA © Jonathan Hillyer Boden
Jefferson Smith
Roam Transit Operations and Training Centre – Banff, AB, Canada © PCL Construction
SFO International Airport Consolidated Administration © Henrick Kam Photography Bendigo Law Courts – Bendigo, VA, Australia © Tim Griffith
Google Bay View Campus - Mountain View, CA, USA © Iwan Baan
Inspiring Change Empowering Changemakers
Leading by Example, Walking the Talk
Thought Leadership
We give clients access to internationally recognized thought leaders in their fields.
We identify talented young professionals with the potential to become changemakers, providing a platform for them to grow and achieve impact.
introba.com/people/thought-leaders
Industry Engagement
Introba plays an active role in support of professional bodies and industry initiatives.
We are active members of US, Canadian, Australian, and UK Green Building Councils and regularly contribute time and expertise to taskforces, working groups and research initiatives.
Defining Best Practices
We work with professional bodies, industry partners and independently to advance the current state of knowledge across the fields in which we practice. Recent contributions include:
– PARAS 0016 : Airport Security Vulnerability Assessments
– Refrigerants & Environmental Impacts: A Best Practice Guide
– The Radiant Whole Life Carbon Study
– Whole Life Carbon of PV Installations
– CIBSE TM 65 : Embodied carbon in building services
– Renewable Natural Gas : What Role Will It Play in Decarbonization in B.C.?
– World Green Building Council : Beyond Buildings
Click on the links above to access these resources. introba.com/news
Impact Fund
Running on an annual basis, our Impact Fund supports thought leadership and transformational initiatives around sustainability and digital innovation, and encourages collaboration with external partners.
introba.com/impact-fund
Net Zero Carbon Buildings Commitment
We are founding signatories of the World Green Building Council (WorldGBC)’s Net Zero Carbon Buildings Commitment. Introba is Net Zero Carbon for Scopes 1 and 2.
MEP 2040 Challenge
We are signatories of the Carbon Leadership Forum’s MEP 2040 Commitment to advocate for and achieve net zero carbon in our projects: operational carbon by 2030 and embodied carbon by 2040.
introba.com/news/
ESG
We published our first annual corporate social & environmental responsibility report in 2017.
We are now leading the development of the ESG program of our parent company, Dar Group. This will provide a platform to share our ongoing performance, alongside other companies within Dar Group.
introba.com/esg
CONNECTED TO SUCCESS
Introba is part of a global alliance whose members are consulting and engineering firms with unique and complementary specializations, serving the buildings, transportation, and water sectors.
Together we provide our clients with the resources and reach of a truly global company and the innovative thinking and deep focus of a best-in-class specialty firm.
INTROBA OFFICE LOCATIONS:
Canada Calgary Edmonton Kelowna Toronto Vancouver Victoria Serbia Belgrade United
Chris Runde Director, Corporate Strategy + Innovation
Ihab Osman Senior Vice President, International Operations
Greg Blunt Managing Principal, Baggage Handling
Our alliance enables us to tailor and scale our solutions to our client’s specific needs. Through technical excellence, local knowledge, and future insight we empower positive change in our communities and for our planet.
Jim Carey Principal, Business Development
Jen Zemba Principal, Business Development
Steve Zielinski Principal, Technology
introba.com
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linkedin.com/company/introba/ @Introba_Inc
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