Company Brochure
Estate Agents
Property Management
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Sales
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Marketing
Contents 04 Our Philosophy 06 Our Communication 08 Our Services 10 Our Client’s Words 2
Company Brochure
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Our Philosophy After years of working at big real estate companies, we started to notice something: our coffee cup was always full at the end of a property presentation. The problem wasn’t that our coffee was cold (although that didn’t help) but that people in real estate talk too much and listen too little. At Besser & Co., we listen. Our company was born out of the realisation that it’s pointless being an expert in your field if you can’t pass that knowledge onto your clients. That’s why every campaign we put forward is tailored to each individual owner and property. Our boutique real estate agency specialises in the Cities of Port Philip and Glen Eira, taking your needs and expectations into account at all times. It’s the most effective way for our clients to get the price they deserve. Think of us as professional straight shooters who know the ins and outs of the market. We place importance on honesty, integrity and transparency, so whether you’re selling or leasing, we’ll guide you through the entire process. Most importantly, Besser & Co. won’t rest until you have the result you want.
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Company Brochure
A New Way of Thinking
Trust Us, We’re Estate Agents
Here at Besser & Co., we’re all about the details. We don’t believe that one size fits all; we don’t even agree that one size fits most. Instead, we remain accountable by explaining the how, what and why behind our estimated selling and leasing range for your property. We won’t insult you with a package; we’ll tailor a marketing plan to your specific needs so that the right people connect with your property. And if you want to know why our track record is so impressive, we’ll tell you what we tell everyone else: we understand that not just every house is different, but every person is different, too.
You don’t have to whisper; we know the real estate agent stereotype. People often say that any estate agent can sell or lease a property, and they’re not wrong. What sets Besser & Co. apart is our reputation for obtaining the highest possible price in any given market. While we’d love to talk about ourselves all day (that’s what real estate agents do, right?) don’t take our word for it, have a read over our testimonials. If you’d like our take on our outstanding results, please don’t hesitate to get in touch. We know what people think about real estate agents – it makes us try even harder to break the mould.
“ ...we’ll tailor a marketing plan to your specific needs so that the right people connect with your property.”
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Company Brochure
Selling How you prepare your property for sale can be the difference between an exceptional result and a major disappointment. It’s our job to make sure the process isn’t difficult, time consuming or expensive. Besser & Co. use a targeted marketing campaign to ensure the right demographics see your property. Our price spectrum gives you a better understanding of what to expect, creating a stress-free and enjoyable selling experience. Aside from keeping a watchful eye on the progression of your campaign, Besser & Co. also keep tabs on market trends and comparable sales results in the area. This ensures those nasty surprises are avoided as your date of sale approaches.
Besser & Co. won’t keep you in the dark during the selling process. We strive for continuous communication with clients so that you remain up to date and in control throughout your campaign. Your property is one of your most valuable assets, if not the mot valuable. If you’re considering selling, let us sweat the small stuff for you: your result, our passion.
Property Management Picking a property manager is a huge responsibility. You need a reliable agent who keeps you informed and acts in your best interests. That’s where Besser & Co. steps in. We take the tension out of leasing by looking after your property as well as the people in it. Following the initial inspection and detailed market survey, you’ll receive a comprehensive report that details the rental value (based on a localised comparison analysis) and advice on how to best attract tenants in your target market. Within this document you’ll find a detailed profile of your assigned property manager, along with a list of our services and transparent pricing.
Besser & Co. landlords also have access to a personalised portal. It doesn’t matter if you’re on holiday or an international client, you can log in anytime and stay in the loop. Information in your portal includes: • A list of your properties on the market • Property reports, including current and past EOFY statements • Income and expenditure reports • Your property manager/s’ details
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Company Brochure
Testimonials
“If any of my friends are looking for a property, I would recommend you and Besser & Co. to them.“
To whom it may concern, Dion Besser and the services of Besser & Co. Estate Agents have exceeded my expectations in all possible ways. Dion’s attention to detail and customer service goes above and beyond anticipation. Dion builds a trustworthy rapport thus allowing the parties involved to feel confident that all results achieved are to everyone’s best interest. I would highly recommend his services and look forward to working with him again in the future.
Dear Dion, Thought you may like to know that I am very happy in my new home you found for me. I have furnished it to my taste and it looks really great. You were very caring and helpful and I did appreciate that. If any of my friends are looking for a property, I would recommend you and Besser & Co. to them. Thank you once again.
Dear Bill, We go back many years in our property dealings, and you have successfully represented my interests (and that of my family) on a number of occasions. Our transaction, in my opinion, have been forthright, friendly, professional and, accurate in relation to prevailing market conditions, culminating in the recent successful sale of our property in Dandenong Road, Armadale. I have no hesitation in wishing you all the very best in your new venture, and look forward to continuing our association into the future. 11
We appreciated that you were always on call and responded immediately both in person and via phone and email. Everything you said you would do or arrange to have done, happened promptly and efficiently.
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Company Brochure
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Level 1 42 Chapel Street St Kilda Office (03) 9531 1000 www.besserco.com.au
Your result, Our passion.