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BEST PRACTICES (PARENTS
Best Practices - Parent Edition
As students enter their college experience, parents are also entering a new phase of their lives. As parents of college students, please refer to the tips below to help both you and your student transition to this new phase.
Because your scholar may be living away from home for the first time, it is key that expectations and new boundaries are established. Be sure to have an open and honest conversation about what you expect from your student and how often they should be communicating with you.
Establish Communication Expectations
Student Self-Advocacy
Be prepared to listen to understand rather than respond. If your student calls with a challenge, be sure to hear them out completely before responding. Now that they are a college student, it is important that they learn self-advocacy skills with your support.
Your student is growing and changing as they experience what college has to offer both academically and socially. When your student returns home to visit, they will have changed. Don’t worry! Be sure to set expectations for their visit because even though they are changing, you are still their parent.
Enjoy This Time
You have done the work preparing your young scholar for their education. Trust that you have given your child everything they need to succeed. Take a deep breath and as you let it out, do something nice for yourself. You have earned it!
References https://www.apu.edu/articles/7-college-tips-for-parents-adjusting-to-parenting-an-adult/ https://www.apu.edu/articles/advice-for-parents-of-college-students-6-pieces-of-first-year-wisdom/
Tips for Students
How can I contact my advisor?
How can I contact my instructor?
To find your academic advisor, students can view the academic advisement directory; click here to view it. There are several ways to contact an academic advisor:
Email, Phone, and Office Location
EAB Navigate to schedule an appointment
Drop-in hours - Please verify with your advisors
To contact your instructor: Check your schedule in Banner Self-Service for your instructor’s name and email Click https://directorysearch.desu.edu/DirectorySearch/ Change the box labeled “Starts with” to “Contains.” Type your professor’s name, and their contact information will appear. Your professor’s contact information should be also be posted on Blackboard.
Who can I contact about tutoring and assistance with my writing assignments?
Integrated Academic Support Services:
Ms. Anna Cortese, IASS Director - ACortese@desu.edu Mrs. Sonya McCray, Writing Studio Assistant Director - SMcCray@desu.edu Mr. Justin Blank, IASS Coordinator - DSU Downtown - JBlank@desu.edu
Where can I get support for my well-being?
Counseling Services:
Email Counseling.Services2020@desu.edu
Call 302.857.7381 for an appointment
Tips For Students (cont.)
Who do I talk to about my Housing?
You will need to contact the Department of Housing and Residential Education by: Email: Housing@desu.edu | Phone: 302-857-6326 Mr. Phillip Holmes - PHolmes@desu.edu for direct matters
Who do I contact about scholarships or financial aid?
The Office of Financial Aid virtual meeting room is open Monday – Thursday from 8:30 AM – 8:00 PM and Friday from 8:30 AM - 2:30 PM.
Email: faid@desu.edu
Phone: 302.857.6250
Refer to your Hornet Student GPS Guide
Who do I contact about my bill?
The Office of Student Accounts is open Monday – Thursday from 8:30 AM – 8:00 PM and
Friday from 8:30 AM - 1:00 PM. Phone: 302.857.6240 Email: studentaccounts@desu.edu Website: https://www.desu.edu/admissions/financial-aid/tuition-fees
How do I contact the Registrar?
The Office of Records & Registration is open Monday – Friday from 8:30 AM - 4:30 PM at 302.857.6375 or email registrar@desu.edu. Refer to your Hornet Student GPS Guide
What if I need to contact someone at the University and I don't know their department?
The Campus Contacts service is open Monday – Friday from 8:30 AM - 4:30 PM to aid you. Daytime Phone: 302.857.6060 | After-Hours Phone: 302.857.6290 Refer to your Hornet Student GPS Guide
How do I get in contact with my Dean or Department Chair?
A list of your college Deans and department Chairs is listed in our Hornet Guide.
Directory to Department Chairs and Assistants - Click here Hornet Guide Pg. 25
DSU Hub
Who do I contact if I need accomodations for class?
The Center for Disability Resources (CDR)’s mission is to provide equal opportunities and equal access to education, programs, and activities for all students with disabilities at Delaware State University. Office Hours: Monday, Tuesday, Thursday, Friday - 8:30 AM 4:30 PM; Wednesday 8:30 AM - 6:30 PM. Please see the office personnel's contact information and hours below to be assisted virtually.
Dr. Ann Knettler, Director of Student Accessibility Services, ADA & 504 Compliance.
Ms. Juliana Senyk, M.A. - Student Accommodations Coordinator
Email: AKSmith@desu.edu Work Cell: 302.922.7841
