We are
The People The Products The Progress The Relationships
Demco received ISO 9001:2000 Compliant Status on March 13, 2008. Demco is committed to continue in its pursuit to maintain ISO standards in all future developments.
T HE ISO 9001:2000 STANDARD is designed to provide structure through a process approach to a quality system. ISO acclaims 8 management principles, which provide the foundation for the ISO 9000 series of standards. They are: 1. Focusing on the customer 2. Providing quality leadership 3. Getting involvement of people 4. Maintaining a process approach 5. Using the system approach to management 6. Pursuing continuous improvement 7. Making decisions based on facts 8. Maintaining mutually beneficial supplier relationships These principles are the key philosophies of a successful quality-minded organization. They are the underlying tenets of ISO 9001:2000. Obtaining an ISO status delivers positive end results. Our buyers, consumers and end users recognize this as a measurable international standard for a quality system. At Demco we constantly strive for continuous improvement to meet or exceed customers' expectations to deliver the best products and services. Our employees acknowledge well defined procedures and benefit from working in a positive environment. Our local community appreciates our commitment to quality employment and long term economic stability. In the end, everyone wins with ISO.
F
OR ALMOST HALF A CENTURY Demco has used the phrase
“Doing Our Best to Provide You the Best� to describe our commitment to customers,
suppliers, co-workers and management in our on-going quest for excellence. Since the beginning, Demco has pursued a dream to fill needs, provide solutions, and compete in an existing market place. But, with a new generation and a new economical environment come new challenges to fulfill new dreams. Our new vision is not only to enter and sustain, but to flourish in today's new ever-changing global market place. With our continued focus on family, team, quality, and customer service, we will STRI VE to fulfill this vision with a firm conviction that our effort spent today will continue to bring rewards in the future. S Service: Providing professional, friendly solutions to achieve total customer satisfaction T Teamwork: Working together we can accomplish the impossible. R Respect: Listening with sincerity to develop an understanding to appreciate each other I Integrity: Honestly maintaining a position based on values that will not be compromised V Vision: Through strong determination, striving to achieve our goals for today while creating opportunities for tomorrow. E Excellence: Continuously reaching for the highest standard of quality. As a direct result of that conviction, Demco occupies a position of leadership in a specific segment of today's global marketplace with a well defined line of quality products serving multiple needs world-wide. From Agriculture to Towing, from Trailer Component manufacturing to Printing, Demco has earned its place with the right combination of skill and technology needed to produce the best products available without compromise. We enjoy long term relationships with our clients and look forward to this continuum with our new clients.
Back row:
Mark Nilles, Ted Riepma, Jason Terhark, Dave Cain, Ken Streff Front row, seated:
Bob Koerselman, Jim Koerselman, Kevin Ten Haken
ORPORATE STAFF
Management Our leadership believes that the best results are ’shared’ victories in an environment which encourages growth in a breeding ground for success. The business environment, as always, presents constant challenges that must be addressed with accurate, decisive executive planning. For over forty years the leadership at Demco has met those challenges with innovation and vision. Today as we continue our company wide pursuit of excellence at all levels of productivity, we credit our success to the continued belief in the abilities of our people, the quality of our products and the integrity of our customers.
C
Team . . .
Joel Heidebrink
Cindy LeLoux
Dave Damstra
URCHASING
P Specific material . . .
Right place. Right time. Purchasing is responsible for getting the right material, in the right place, at the right time, for the best price. Strategically, our purchasing department has a worldwide reach as we requisition the best material and components available. Because only the best will do, our supply network is staffed with professionals whose shared knowledge of requisition helps fulfill the vision of what we need to meet our production goals with specific material of the highest standard.
Ron Berg Sales Manager/Ag Products
Chris Currans Territorial Manager
John Den Hartigh Territorial Manager
Ed Stoel
Brian Tonniges Territorial Manager
Territorial Manager
Denny Nenefee Territorial Manager
Jerry Childers Sales Representative
Carter Knutson Territorial Manager
ALES STAFF
S Cross-Country
Team
To make your Demco product an even better value, we back it with our Cross-Country Team. We have North America covered with stocking distributors and dealers. When you need equipment, contact your nearest distributor or dealer. They’ll come running. After all, that is what a CROSS COUNTRY TEAM is for…
Ken Streff VP / Sales & Marketing
Ardell Niemeyer Shipping Team Leader
NSIDE SALES SUPPORT STAFF
They have the answers Relaying complete, accurate information is key. Our Inside Sales Support Staff is a knowledgeable team. Each member has the experience to address customer concerns with product data. This information helps to guide through the purchasing decisions with complete accurate information pertaining to Demco products and services. By helping customers resolve product and application issues by telephone, this group of trained professionals is ready to let you know that when it comes to questions about Demco Products . . . they have the answers.
Bob Netten
Doug DeWeerdt
Daryl Grooters
Kenny Kruse
Ag Sales
Ag and Rental Sales
Trailer Components & Rental Sales
Sales
Pat Harms
Brad Vander Pol
Sales
Jerry Sandbulte
RV and Rental Sales
Ag / Lawn and Garden Sales
Scott Johnsen
RV and Marine Sales
I
Questions about Demco Products . . .
Mary Jo Huls
Crystal Olson
Robin Doorenbos
Tara Hilbrands
Grace Liu
LuEtta Heemskerk
Lynn Modder
Linda Doherty
Carla Sietstra
Tristan Yoch
Our human resources department is staffed with caring professionals. Training, benefit, payroll, insurance, health and safety are just a few areas of service covered by this versatile group of pro-active providers. They make policy a reality.
S
*Taking Care of Personnel
TAFF SUPPORT
Human Resources Department... *TCP
Gloria Vander Plaats
Keri Frick
Kevin Welch Safety Manager
Bottom-line…
Accountability and efficiency With proven systems, intended to control a wide range of departmental responsibility and operations, from data entry to answering the phone, we rely on proven support practices and objectives to ensure our goal of ‘bottom-line’ accountability and efficiency. The role our able support staff plays in every business transaction makes them a truly indispensable resource.
Ted Riepma Credit Manager Office Manager
Mary Krommendyk Dori Diekevers Vicki Lammers
Steve Wanderscheid
Galen Blankers
Craig Johnson
Inventory Control Manager/ Master Scheduling
Management Information Systems Manager
Management Information Systems Technician
Web Master
Q
Joel Rosenboom
UALITY ASSURANCE
Support Staff
Committed to Quality. . .
From Start to Finish Manufacturing methodology and procedures may change as new technology and practices are discovered and implemented, but guaranteed “Standards of Quality� remain the ideal, regardless of the time-line. We have remained committed to QUALITY from start to finish. For nearly half a century loyal customers who know that the name Demco stands for Proven Quality and Performance have embraced Demco Certified Products with confidence.
Del Towne Quality Engineer
Dustin Wielenga Manufacturing Engineering Technician
ESIGN & ENGINEERING
D Form, fit and function‌
For a brighter future The Demco Engineering Team has the ability to recognize, research and develop superior products for a brighter future. When feasible, good ideas become better products as they reveal form, fit and function through the evolutionary process of Research and Development. Design and documentation provide manufacturing fabrication with the precise data needed to implement production.
Dan Yarnell Russ Ensz
Galen Grover
Jeremy Hoekstra Jason Kraai Nick Miller
Billy Vander Plaats Ryan Mulder Mike Johnson Boyd Steenblock
Ray Van Diepen
Tim Lammers
Dave Sipma
Manufacturing Engineer
Manufacturing Engineering
Kim Ochsendorf and Kandy Guse
C
APABILITIES
Production Coordinators
Diverse products. . .
Held to a higher standard We owe much of our success to our ability to manufacture a wide variety of diverse products – but not by coincidence. Whether agricultural or recreational or rental, the Demco Manufacturing Team assists to assure that all of our products are held to a higher standard.
Travis Baughfman Dave Van't Hul Russ Perkins Galen Kroese Brandi Neuman
Dave Cain VP / Operations
Tadd Gerloff
Ardell Niemeyer Henry Van Voorst
COMMERCIAL PRINTING
ACILITIES
F CORPORATE OFFICE
Our production facilities are located in Boyden, Iowa and cover 300,000 square feet. We have invested extensively in high tech, automated equipment to increase productivity and make more efficient use of time and material. These investments help us to build new and more advanced products at a competitive price.
TECHNICAL CENTER
GRICULTURE PRODUCTS
A Ag, what we know best . . .
in the heartland The Demco line of Agricultural products is built for today's demanding crop management systems. We use the highest quality materials to ensure long life and serviceability. Demco's progressive designs reflect what we know best in the heartland. Demco's Gravity Flow Wagons and Grain Carts are tough and reliable. They possess every feature you'll need to transport your payload safely and securely. We gain our expertise in design and quality from direct input from our customers. Whether you need grain handling equipment, a complete sprayer system, a pump assembly or sprayer tips, our goal at Demco is the same, satisfaction!
Bob Netten Ag Products Coordinator
AWN & GARDEN SPRAYERS
L Perfect for all applications . . .
Right for you Our expertise in agricultural spraying made us a natural to provide smaller sprayers as well. Like our large ag units, we build our lawn and garden sprayers to the same high standards of quality that you would expect in any Demco product. Demco lawn and garden sprayers are perfect for all applications; whether you are in turf management or enjoying the greenery of your own lawn or garden, Demco builds a sprayer that is right for you.
Jerry Sandbulte Lawn & Garden Products Coordinator
Take the high road . . .
To maximum performance With stronger construction, innovative design, easier operation, a longer list of standard features and our best backed warranty, Demco towing products continue to set the pace for optimum performance and lasting peace of mind. Look close. You’ll see why from trailing to loading and even storing, Demco delivers the ultimate performance matched unit.
Bill Spelic Sales Representative
Jerry Childers Sales Representative
ARINE PRODUCTS
RV&M Scott Johnsen RV & Marine Products Coordinator
A Lakeside Lift by Demco is the ideal way to access and lift/store your watercraft while protecting your valuable investment. Our sturdy, reliable lifts and a wide variety of accessories provide efficient elevation for recreational watercraft.
ENTAL PRODUCTS
R
When it comes to moving . . .
People who know go Demco Demco is a major supplier of tow dollies in the rental industry. Most major national rental companies use Demco tow dollies because of their rugged construction and minimal maintenance requirements. Because of this capability, we produce a complete product line of quality moving equipment; from auto transporting trailers to appliance carts. Many rental firms rely solely upon Demco to provide their rental equipment needs. The ability to build products for the rental industry affirms durability beyond that of typical consumer products.
Daryl Grooters Trailer Components & Rental Products Coordinator
RAILER COMPONENTS
T Quality . . .
Safety&dependability Our trailer components can be found on many of our products, but are also used by many other trailer manufacturers and rental equipment providers. Demco products are manufactured and assembled with the highest standards of quality to ensure safety and dependability. Daryl Grooters Trailer Components & Rental Products Coordinator
Pat Breen Sales Representative
RANSPORTATION
T On time . . .
Promptly, safely Darryl Huls
When we promise, we deliver. On time delivery is as important as the quality products we manufacture. Having our own fleet of trucks helps ensure that your goods will arrive promptly and safely.
Transportation Coordinator
Len Arends
Lonnie Hawthorne
Jay Elgersma
Gerry Franken
Steven Olson
Jeremy Franken
Robert Zeutenhorst
Dustin Winkel
Dave Frick
Troy Woelber
Customer Service
Customer Service
Jodi Boyd Customer Service
Bruce Bonestroo Customer Service
Gary Klarenbeek Sales Representative
Jim Mc Alpine Sales Representative
COMMERCIAL PRINTING
We print . . .
Locally, Worldwide Demco Commercial Printing offers the widest range of print services available. Our continued success has allowed us to pioneer the exploration and acquisitioning of equipment that reflects the latest innovations in design and technology. Combining the most skilled operators using state-of-the-art equipment and our commitment to provide the utopian ideal of Print-on-Demand, we serve to satisfy the needs of the widest client base imaginable on a global scale.
Mark Nilles Printing Manager
Dallas Willemssen, Brenda Gisolf, Janna Rohde, Paul Van Donge, Norm Penner, Dan Ross
Finishing ...
Fold, stitch, bind, and deliver. Demco Printing's finishing department performs numerous steps with precision and accuracy. Repetition is meticulously and faithfully accomplished at high speed. Steps performed here are the last component of fulfilling truly beautiful printing.
The Dethmers name became synonymous with innovative, reliable products guaranteed to get the job done. For nearly a half century Rob Dethmers believed in the ability of good people giving their best. The result is a legacy that has propelled Demco to a much sought after position. We are proud to be at the forefront of the manufacturing industry with a product line positively impacting a now “Global Marketplace�. 1916 - 1974
ROBERT DETHMERS was truly
a pioneer whose innovative ideas helped to improve and enhance the quality of life in the American heartland. He knew that in order to make his ideas a reality, he would need the help of capable like-minded people.
We are
The People The Products The Progress The Relationships