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Transforming Hospitality Innovative, Effortless & Reliable EPoS Solutions
www.pointone.co.uk
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Our Philosophy pointOne is a UK company that is committed to developing, building and supporting, technically advanced, proven, robust EPoS solutions that you can trust. “Our solutions are designed to fulfil your business’s potential. They can reduce queues, improve stock control, encourage customer loyalty and help increase profitability.” Steven Rolfe, Managing Director
Our award winning solutions have been designed to drive cost out of a business, maximise revenue potential, ensure customer loyalty and deliver exceptional customer service at an affordable price. We understand that the success of your EPoS system is critical not only to your business, but also to your reputation as a hospitality operator. We believe that an investment in pointOne is an investment in realising your business potential. Realising your vision is our passion.
Our EPoS Solutions Designed to maximise the potential of your operation, pointOne offers all the tools your business demands to succeed. The pointOne EPoS system is the result of a process of continual design and development using feedback from our customers.
Our fast touch-screen EPoS solutions enable you to: •• Be in control, with sophisticated real time management reporting, remote access, and robust staff management scheduling •• Retain and attract more customers and build a loyal customer base •• Increase margins and manage costs with intelligent stock control •• Introduce new innovations such as online ordering, kitchen screens and smart phone applications It is simple to use so staff training is minimal. All of this is underpinned by pioneering and robust technology, that will enable your business to grow at the pace you need to succeed.
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“If you want to control your business, improve revenues, understand your customers’ buying habits and reduce costs, then pointOne EPoS is the ultimate hospitality business tool” Tim Foster, Yummy Pub Group
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Your Business Whether your operation is a 50 cover café, or a 50 site group, we have the products and the skills to ensure you get both the system you require and the support you need. Here are just a few ways your business can benefit from using pointOne EPoS: “pointOne EPoS delivers all the tools I need to serve my customers and my business better.” Stephen Terry, Chef Patron, The Hardwick
Restaurants & Fine Dining
Pubs, Bars & Nightclubs
Regardless of the size of your
Our easy to use solution allows you to:
restaurant business we have the
•• Beat queues and take money faster
tools you need, including:
with a quick and easy to use order
•• Intuitive and logical end of shift
screen with innovative features
procedures and cash reconciliation
•• Eliminate staff management issues
with features such as cash declaration
with simple staff scheduling and
and real time weekly cash sheets
sophisticated biometric fingerprinting
•• Enterprise Stock control – for fresher stock, lower costs •• Graphical table plans to manage busy operations and track table status •• Menu Management for set menus, tasting menus & timed pricing •• Web based reporting on single
to reduce fraud •• Improve your customer loyalty to encourage repeat business and increase spend per head whilst engaging your customers •• Reduce time spent stock taking and tracking margins with intelligent
or multi-site data with data
stock features such as easy to use
management features to manage
stock reconciliation & line checking
products, staff and stock
tools and managing free stock from
•• Integrated kitchen management screens to improve order
your supplier •• Introduce automated promotions at
management with unique features
the point of sale – make it easier to
such as an ‘on order summary’,
increase revenues with exciting offers
updating product quantities and tracking food prep times
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Quick Service Restaurants We offer very fast transaction processing, so your business can: •• Tackle the queues and take money faster •• Optimise speed of service whilst eliminating user errors •• Be in control with real time reporting at site, area and group level •• Integrate web ordering and smart app solutions that offer your customers multiple ways to place their order •• Install customer facing kiosks to improve your customer’s experience •• Integrate kitchen management screens designed to work with your operational workflow •• Access your business critical data anywhere using our web based management information and site administration
“The great thing about pointOne EPoS is that it is fast and reliable at the point of sale. Our guests love it because it reduces the waiting time.” Vincent Mckevitt, Tossed
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Your Business “The implementation of pointOne has been a revelation. It has proved to be highly efficient, resulting in a 3% Gross Profit increase to our bottom line and provided a very quick return on our investment”. Gareth Bush, The Wales Millennium Centre
Theatres & Venues
Hotels
We have worked with a number of
With Front of House PMS integration
theatres and venues to develop an
and multi revenue centre reporting
EPoS solution that deals with your
we can also:
challenges:
•• Integrate with your PMS for
•• An ‘Interval Ordering’ solution, configurable to your operation
in-room billing •• Improve sales reporting and
that will improve your service and
efficiency with tab/table transfer
revenues by eliminating interval
between cost centres e.g. bar/
queuing and streamlining interval
restaurant/rooms
order preparation •• Improved flexibility: pointOne can be used to set-up portable bars for temporary venues •• Multi department stock control and revenue association, transfer stock from the PoS with internal requisitions and department specific par levels •• Improved revenues with roaming handhelds and tablets to upsell both immediate and interval revenue •• Integrate the EPoS solution data with your box office software such as Tessitura or Patron Base
•• Introduce sophisticated menu management and pricing •• Enable multi department stock control and revenue association, with department specific par levels and real time reporting
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“pointOne’s Head Office cloud based management solution gives us web access to mission critical information from any location.” Bobby Hashemi, Pizza Union
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All the tools you need in one solution pointOne EPoS offers optional modules that will help you maximise the profit potential of your business; Enterprise Stock Control
Loyalty & Marketing
Head Office Management
By using pointOne EPoS Stock you can
pointOne Loyalty has been designed to
pointOne Head Office provides
minimise over and under ordering,
help your customers return for more,
owners, area managers, and corporate
track your profit margins, and reduce
encouraging footfall and increasing
head offices with the ability to view,
the amount of time required in
SPH (spend per head). Introducing a
consolidate, and manage each of their
maintaining your stock levels by using
loyalty scheme enables you to capture,
sites remotely, either singularly, or as
the order generator facilities and
target and promote your business with
a group.
extensive reporting.
your best offers to your best market. pointOne Head Office delivers real
We operate, real time, ‘first in first out’
It offers fully cloud- based customer
time, web based management of your
stock control for ‘actual’ GP tracking
data for multi-site operations and is
business featuring dashboards and
and reporting, multi supply unit and
complemented by integration with the
key business reports through to staff,
price for single ingredients, multi
full suite of pointOne products.
product and stock management, from anywhere in the world.
department management and cost/ revenue allocation. You can also
In association with our Promote
manage new suppliers, ingredients
application it allows you to publicise
and products in the cloud for simple
promotional campaigns without
multi-site management. Plus, recipe
spending valuable time sorting out
management, supplier ordering, line
databases and contact lists. Promote
checking and stock variance reporting
manages all your marketing campaigns,
comes as standard.
including; SMS, email, twitter, Facebook and SMS in one simple to use package.
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Key benefits of pointOne EPoS include: •• Enterprise Stock control •• Customer CRM, points based Loyalty, and targeted promotions •• Web based Head Office for remote management of a single or multiple outlets •• Tableside Ordering - A user friendly wireless handheld or tablet for speedier ‘at the table’ ordering •• Web based customer facing Online Ordering with smartphone App •• Caller ID and Postcode look-up for fast, efficient and personable takeaway operations •• Driver Management software for delivery operations •• Fully integrated chip & pin at point of sale or table side •• Kitchen Management Screens •• Customer facing kiosks to enhance the customer experience •• Links to popular business applications such as, finance, PMS, Box Office, payroll and reservations
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All the tools you need in one solution Online Ordering
Chip & Pin
Kitchen Management
pointOne Online Ordering, enables
pointOne EPoS can supply a fully
pointOne’s Kitchen Manager delivers
your customers to order and pay via
integrated Chip & Pin solution for use
clear and concise instructions to
your website for delivery or in-store
both on the restaurant floor or at the
kitchen staff via a simple & easy to
collection. Coupled with a smartphone
point of sale in the bar. Features such
view wall mounted touch screen that
app that can be customised to your
as bill lodging enable you to reduce
displays multiple orders, in either one,
business, online ordering offers a
errors and speed up the payment
or multiple section screens.
unique way not only to reduce the
process. End of day cash reconciliation
pain in processing orders, but greatly
is made simpler without the need to Z
Updating orders and items as they
increase the customer experience.
your PDQ system.
leave the kitchen via the screen enables your business to monitor food
It is fully integrated with the EPoS
delivery times which can be tracked
system for order processing, from
against pre-defined prep times.
the PoS right through to the kitchen
Additionally, you can view in real
manager screens. This information is
time what is ‘on order’ for summary
then added to your reports so that you
information during busy periods
can understand where your revenues
and update FOH staff with quantities
are being delivered, in-store, via the
available directly from the screen.
web, or via smartphone app. With the Kitchen Manager solution from pointOne, you can speed up service delivery and serve both your customers and your business better.
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Tableside Ordering pointOne tableside ordering solutions include both mobile PDA and tablets to meet your needs. All common EPoS functions are available and offer the benefit of maximising revenues in pub gardens, queue busting and table service restaurants. All of this without ever needing to visit the bar, or the kitchen. This leaves more time to concentrate on the service to your customers.
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pointOne PoS Ltd Teme House Langstone Business Park Newport NP18 2LH Tel: 0845 8620005 Email: info@pointone.co.uk Web: www.pointone.co.uk Twitter: @pointOneEPOS