golden eagle luxury trains
GOLDEN EAGLE DANUBE EXPRESS RAIL CRUISES 2015 - 2016
golden eagle danube express
route map DENMARK
Baltic Sea
Kaliningrad
Gdynia
North Sea
LITHUANIA
RUSSIA
Gdansk Malbork
BELARUS NETHERLANDS
Berlin
POLAND GERMANY Zittau
UM LUXEMBOURG
Krakow
CZECH Prague REPUBLIC
SLOVAKIA Vienna
FRANCE
Bratislava Budapest
AUSTRIA Keszthely & Lake Balaton
LIECHTENSTEIN
SWITZERLAND
Ljubljana SLOVENIA
Zagreb
Kecskemét
ROMANIA
Brașov
Belgrade BOSNIA & HERZOGIVINA
ITALY
Sighişoara
HUNGARY
CROATIA
Trieste
Venice
MOLDOVA
Lajosmizse
Adriatic Sea
Sarajevo
SERBIA
Mostar Dubrovnik
MONTENEGRO KOSOVO
BULGARIA Sofia
Skopje
Kazanlak
Black Sea Veliko Tarnovo
Plovdiv
Istanbul
MACEDONIA
ALBANIA
Tyrrhenian Sea
Thessaloniki
GREECE
Aegean Sea
Ionian Sea Page
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Page
Central European Classics Budapest - Prague TUNISIA
ALGERIA
19
TURKEY
Central Europe & Transylvania Prague - Istanbul
31 Mediterranean
43
The Balkan Explorer Istanbul - Venice Sea
Venice - Istanbul
Treasures of Eastern Europe Prague - Kaliningrad - Budapest
Istanbul - Prague
25
The Transylvanian Istanbul - Budapest Budapest - Instanbul COVER IMAGE: Budapest
golden eagle danube express
Introducing a new and exclusive range of European rail cruises from Golden Eagle Luxury Trains Golden Eagle Luxury
Discover some of Europe’s less explored destinations
Trains has a proud
amongst the magnificent cities of Prague, Budapest, Venice
heritage
and Istanbul, on a Grand Rail Tour aboard the Golden Eagle
of
offering of
Danube Express. Featuring the signature touches of a
pioneering rail journeys
Golden Eagle rail cruise, these fascinating journeys now
across Europe, Asia,
provide the ultimate in European rail experiences.
a
unique
Africa
range
and
North
America, carrying many
I invite you to look through our 2015 Golden Eagle Danube
thousands of delighted
Express collection and feel sure that you will be inspired by
travellers onboard our collection of private trains. A special
our selection of journeys. On behalf of the team at Golden
ingredient of all our tours is the exceptional level of inclusivity
Eagle Luxury Trains we look forward to having the pleasure
that we provide, so that you do not have to worry about how
of your company and welcoming you onboard one of our
many excursions to take, the level of tipping required, or
prestigious Voyages of a Lifetime by Private TrainTM in 2015
having that extra glass of wine with your meal. We want you
and to having the opportunity to share some unforgettable
to ultimately enjoy a relaxing and carefree experience.
travel experiences with you.
Part of the excitement of being involved in the travel business is developing new and fascinating itineraries. We are continually searching out new destinations to discover by rail and so, with this brochure, it gives me great pleasure to announce our brand new collection of Central and Eastern European tours, exclusive and unique to Golden Eagle Luxury Trains, featuring the re-branded Golden Eagle Danube Express private train.
Tim Littler President & Founder Golden Eagle Luxury Trains Limited
STOP PRESS: I am also delighted to announce the launch of a new tour by private Pullman train around Switzerland in June 2015, and our new Champagne Express tours on the Golden Eagle Danube Express in September 2016. See our website for further details.
golden eagle danube express
Gondolas in Venice
Golden Eagle Danube Express
Onboard Staff
Golden Eagle Danube Express
rail cruising Rail cruising is a fantastic way to absorb the rich culture and cinematic landscape of the country. The programmes we offer are carefully designed to balance generous amounts of relaxation, while voyaging across the vast landscapes with sightseeing that opens a window into the soul and spirit of the places and communities we visit. We offer our guests first-class customer service, a romantic exploration of the world’s most remarkable sites and a room with a view that constantly changes. Aboard this hotel-on-wheels you can expect welcoming cabins, fine dining and elegant surroundings – no matter where you choose to explore.
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golden eagle danube express
Budapest
Istanbul
exploring remote lands in style and comfort
Berlin
unique itineraries Our rail cruise itineraries are planned and operated exclusively
A TYPICAL DAY ONBOARD YOUR PRIVATE TRAIN
by us and we never lose sight of the little things that really
Each rail cruise is a hand-picked collection of fascinating places,
matter to you so that you can experience our Voyages of a
and each day brings a new opportunity for discovery – another
Lifetime in a relaxed and informal manner.
chance to explore your world in a personal and meaningful way. Our itineraries are designed to turn dreams of a lifetime into On a typical day the Golden Eagle Danube Express will
priceless memories and take in some of the most culturally
travel through the night, as you sleep in your private cabin.
diverse destinations the world has to offer. With these countries
Disembarking after breakfast the following morning you will be
changing so rapidly, it remains an immensely exciting time
whisked away by coach or on foot to explore, for example, the
to visit, not to mention that it also offers some of the most
sights and sounds of Berlin, Sarajevo or Kraków and at the
remarkable and iconic rail journeys in the world.
end of the day return to the sanctuary of your hotel-on-wheels, greeted by your cabin attendants. Enjoy pre-dinner drinks in the Bar Lounge Car as we set off again to our next destination.
freedom of choice touring
Then settle down with your travelling companions in the Restaurant Car for a meal of local specialities and international
Customise your journey and enjoy the opportunity to select from
cuisine, accompanied by a selection of fine wines. There is
an array of Freedom of Choice touring options that best suits
no need to hurry, the Restaurant Cars accommodate all the
your interests. Your off-train excursions will still take in all the
guests in a single sitting – so linger over coffee and reflect on
major attractions of the places we are visiting but, in featured
the adventures of the day – or return to the bar for a night-cap
locations, you will be presented with a variety of activities from
and listen to the resident pianist.
which to choose, and enjoy a tailor-made experience. In short, it means that your holiday is just that, your very own, and it’s
Some days will be spent partly onboard the train providing
all included in the tour price, with no more for you to pay. It is
an opportunity for guests to watch the landscape unfold.
the ultimate in flexibility.
The Golden Eagle Danube Express offers different onboard activities so you might spend the time attending talks on the
Look at the individual itineraries where we are operating
local history and culture, trying your hand at bridge, tasting
Freedom of Choice Touring. Freedom of Choice options may be
wines, improving your photographic skills or simply soaking up
subject to variations dependent on finalised train timings and
the atmosphere in the Bar Lounge Car.
local weather conditions.
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
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golden eagle danube express
what’s included in the tour price
Pera Palace Hotel Jumeirah, Istanbul
Pera Palace Hotel Jumeirah, Istanbul
Four Seasons Gresham Palace, Budapest
EXPERIENCED TOUR MANAGERS
GUIDED OFF-TRAIN EXCURSIONS
Our experienced Tour Managers are selected for their travel
The history and culture of the places we visit on our rail cruises will
knowledge and organisational abilities allowing you to relax
come alive through our expert local guides. All our tours include a
and enjoy your rail cruise. We receive exceptional passenger
wide-ranging sightseeing schedule to make the most of the time
comments about our Tour Managers and their aim is to ensure
you have off the train and bring you closer to the culture, people
you enjoy every minute of your holiday.
and history of your destinations. We believe it is the special little touches that help create magical memories.
ARRIVAL AND DEPARTURE AIRPORT TRANSFERS Arrival transfers from the international airport to our tour hotel, and
PERSONAL HEADSETS
departure transfers from our tour hotel to the airport are included.
On all the off-train excursions, to enhance your enjoyment and insights into the places you visit, you will be provided with a
HOTEL AND ONBOARD ACCOMMODATION
lightweight personal headset on which to listen to your tour
Although you will spend much of your time sightseeing or relaxing
guide as you take in the sights. The range of the headset means
in the train’s public areas, you will find your hotel room or cabin a
that you do not need to worry about missing any of the guide’s
welcome retreat at the end of a rewarding day.
commentary on your excursion, even if you prefer to wander away from the group.
BREAKFAST, LUNCH AND DINNER DAILY All meals are included, starting with dinner on the first day and
ONBOARD DOCTOR AND MEDICAL FACILITIES
ending with breakfast on the last day. All departures feature one
To give you peace of mind our tours are accompanied by a doctor
or two uniquely designed Restaurant Cars where you can enjoy
who travels with us for the entire journey, so you can rest assured
the excellent waiter-served food and wine. We will also sample
that medical assistance is always available. On call 24 hours
authentic local cuisine with wine and a selection of drinks off the
a day, the doctor is on hand to give primary care as required.
train, which are also included in the tour price.
The doctor scheduled onboard will be English-speaking and registered with the General Medical Council in the UK.
DRINKS WITH MEALS A generous drinks allowance, both alcoholic and non-alcoholic, is
PORTERAGE
included with lunch and dinner on and off the train.
As you only have to unpack once, your luggage and belongings will stay with you on the train throughout the journey but, wherever
ONBOARD SERVICE
necessary, porterage is included between the hotels and stations.
You can expect service which is attentive, friendly and unintrusive. Your car attendants provide housekeeping and bedding turndown
ALL GRATUITIES
services to assist you and to ensure you are comfortable in your
You will not have to worry about tipping on or off the train on your
cabin. Complimentary tea, coffee and bottled drinking water are
rail journey with Golden Eagle Luxury Trains as all gratuities are
served to you in your cabin.
included in the tour price.
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golden eagle danube express
welcome onboard
Golden Eagle Danube Express
The Golden Eagle Danube Express is your luxurious hotel-on-wheels. Unpack just the once and settle into your well-appointed and comfortable cabin as you begin this voyage of a lifetime. Your cabin attendant will be on hand to look after all of your needs. The Golden Eagle Danube Express is made up of Deluxe sleeper carriages, Heritage sleeper carriages and Restaurant and Bar Lounge Cars.
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
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golden eagle danube express
dining onboard
Onboard Cuisine
Restaurant Car
Onboard Cuisine
The Golden Eagle Danube Express Restaurant Cars are a
Restaurant Car. We offer a culinary experience that reflects
delightful venue in which to enjoy meals skillfully prepared by
the very essence of the countries we travel through, as well as
our Executive Chef and his onboard restaurant team using the
international cuisine. Vegetarian and other dietary options are
very best in ingredients, locally sourced wherever possible.
also available.
Depending on the number of guests onboard, one or two of our Restaurant Cars will be on every departure.
All our meals at lunch and dinner are complemented by an excellent choice of wines from around the world, along with
Enjoy the delights of an on-train breakfast each morning -- a
bottled water, beer and soft drinks.
wide selection of fruit, cereals, orange juice and cold plates are available from our bountiful buffet. Alternatively enjoy a
Meals onboard are a relaxed affair as the restaurant cars can
cooked breakfast brought to your table by our waiting staff, all
accommodate all our guests in a single sitting. Throughout the
complemented by steaming hot tea and coffee.
journey there is an informal dress code, so you can enjoy our culinary experiences in convivial and relaxed surroundings and
For lunch and dinner you will enjoy fine food, great wines
with our open-seating policy you can dine wherever, and with
and an attentive service in the welcoming atmosphere of the
whomever, you please.
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golden eagle danube express
relax in our bar lounge car
Bar Lounge Car
Bar Lounge Car
The social heart of the Golden Eagle Danube Express is the Bar
timings, latest weather forecasts for the next destination
Lounge Car, a great place to relax and settle into the unhurried
and information on the following day’s excursions and
pace of life onboard. Unwind in comfortable surroundings
activities. The Bar Lounge Car and Restaurant Cars will host
and watch the world go by as you get to know your fellow
an entertaining and enlightening range of activities such as
passengers and begin long-lasting friendships. Perhaps read
language lessons and engaging talks by expert lecturers on
a novel to while away the time or challenge your friends to a
local history and culture.
game of cards. In the evening enjoy the sounds of the resident pianist playing It is here that our Tour Manager will also organise a programme
in the Bar Lounge Car. Every night the bar stays open until the
of activities. Passengers will receive printed daily itineraries
last person leaves.
throughout the tour detailing train arrival and departure
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
9
golden eagle danube express
deluxe cabins
Deluxe Cabin – Ensuite
Deluxe Cabin - Day
Deluxe Cabin – Night
Travel in some of the finest rail accommodation available in Europe. Each Deluxe sleeper carriage has just five spacious yet intimate en-suite cabins offering every convenience and comfort so you may sit back, relax and enjoy the scenery as it rolls by. Private bathrooms feature a shower with constant hot water, washbasin and toilet. There is a heated towel rail, shaver socket and hairdryer. A range of toiletries and a dressing gown are provided. Cabins have individually controlled air-conditioning, lighting with dimmer switches, individual reading lights, power sockets and a safe. Co-ordinated fabrics complement wood panelled walls and brass fittings. Two comfortable armchairs provide daytime seating and
a free-standing chair adds flexibility. Cupboards and a full length wardrobe provide ample storage whilst the large picture window and full length mirror enhance the spacious feel. A second window will open for fresh air and for that perfect photo opportunity. During dinner each evening the living room is converted into two comfortable lower beds by your attendant who is also on hand to bring you early morning tea or coffee.
Deluxe Cabins 5 x 2-bed cabins per carriage
Remote controlled air-conditioning
Cabin size (inc. ensuite): 474cm x 195cm (15’6” x 6’4”)
Two armchairs and a free-standing chair for daytime seating
Cabin area (inc. ensuite): 9.24m2 (99.4 ft2)
Large picture window – opens partially, perfect for
Bed size (each): 185cm x 80cm (6’1” x 2’7.5”)
photograph opportunities
Private en-suite bathroom with cubicle shower and WC
Full length wardrobe and power sockets
Chair
Configuration and styles of all cabins may vary
Night Day
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golden eagle danube express
heritage cabins
Heritage Cabin – Day
Heritage Carriage Corridor
Heritage Cabin – Night
Each Heritage sleeper carriage has nine sleeping cabins with an upper and lower bed. A shared toilet is available at one end of the carriage and a shared shower at the other end.
Each cabin has wood panelled walls, air-conditioning, power sockets and hanging space. A range of toiletries and a dressing gown are provided. A full length couch provides daytime seating. The large picture window will open for fresh air and for that perfect photo
opportunity. During dinner each evening the cabin is converted into two comfortable beds by your attendant who is also on hand to bring early morning tea or coffee.
Heritage Cabins 9 x 2-bed cabins per carriage
Shared toilet facility and shower facility available at
Cabin size: 194cm x 158cm (6’4” x 5’2”)
opposite ends of the carriage
Cabin area: 3.06 m2 (33 ft2)
Full length couch provides daytime seating
Upper bed size: 176cm x 74cm (5’10” x 2’5”)
Large picture window - opens partially, perfect for
Lower bed size: 185cm x 75cm (6’1” x 2’5.5”)
photograph opportunities
Air-conditioned
Clothes hanging storage and power sockets Configuration and styles of all cabins may vary
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
11
Charles Bridge, Prague
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golden eagle danube express
central european classics budapest - prague
HUNGARY - AUSTRIA - SLOVAKIA - POLAND - CZECH REPUBLIC
Prague
Vienna
Keszthely
Unearth the vast wealth of architectural treasures as we journey through the enchanting cities and picturesque landscapes of Central Europe, aboard the Golden Eagle Danube Express. This eight-day exploration combines intriguing history and architectural masterpieces from some of Europe’s most poignant periods, with a fascinating insight into modern Europea n culture and traditions. The city of Budapest is our starting point for this remarkable journey, laced with a beautiful collection of medieval and Baroque buildings. Before boarding our exclusive private train, we take time to discover the absorbing history of the once divided cities of Buda and Pest and explore some of its modern day customs. Venturing through lush patchwork landscapes we first encounter the enchanting city of Vienna, where Imperial elegance complements its vibrant musical heritage and ‘coffee house’ culture. From here we continue to the equally captivating city of Kraków where we admire its beautiful assortment of Gothic and Renaissance architecture and absorb its exuberant atmosphere, with the opportunity to explore some of its harrowing past. Continuing west across the Polish border, we complete this unforgettable journey in the mesmerising city of Prague. The ‘City of a Hundred Spires’ is perfectly expressed with its beautifully preserved historic centre, recognised as a UNESCO World Heritage Site, and the unmistakable 9th century Prague Castle, dominating the city’s landscape.
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
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central european classics budapest - prague
POLAND
Prague Krakow
CZECH REPUBLIC GERMANY
SLOVAKIA Vienna
Bratislava
Budapest
AUSTRIA
HUNGARY Keszthely & Lake Balaton
ROMANIA
SLOVENIA CROATIA
ITALY
tour schedule
daily tour itinerary
BOSNIA & Budapest - Prague HERZEGIVINA
Adriatic SeaBudapest - Prague
Day 1 Arrive Budapest
Day 5
Kraków
Day 2 Budapest
Day 6
Prague
Day 3 Keszthely &
Day 7
Prague
Day 8
Depart Prague
May 29 – June 5, 2015
SERBIA
accommodation 2 nights in Budapest | 3 nights onboard the Golden Eagle Danube Express | 2 nights in Prague
Lake Balaton
Day 4 Vienna & Bratislava
budapest - keszthely - lake balaton - vienna - bratislava - kraków - prague 14
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Voyages of a Lifetime by Private TrainTM | CENTRAL EUROPEAN CLASSICS
Bratislava at Sunrise
budapest
vienna
Hungary
Austria
Budapest is actually two cities separated by the Danube. The
Savour the captivating baroque elegance of romantic Vienna.
old city of Buda and the imposing Royal Palace, dominates the
Our tour of Austria’s capital city includes the impressive Vienna
city with stunning views across the Danube to the commercial
Opera House, the majestic Ringstrasse and the awe-inspiring
heart of Pest.
St Stephen’s Cathedral. Have some free time to stroll along the Kartnerstrasse, sample Vienna’s famous cakes in the historic
Our city tour includes the Royal Palace, St. Mathias Church and
coffee houses or join a tour to the Imperial Schönbrunn Palace
a panoramic view of the city from Gellert Hill. We will also see
and Gardens.
the Citadel, the Opera House, St Stephen’s Cathedral, Heroes Square and the City Park. Enjoy some free time to stroll along the banks of the Danube, visit the historic Great Market Hall with its endless variety of delicious foods and wines or head to one of the city’s famous thermal baths for a rejuvenating dip. Enjoy a welcome reception dinner where you can meet your fellow travellers on this highly anticipated journey. On the second evening we take in a beautiful dinner cruise along the Danube. Included in our time spent in Budapest is two nights at the Four Seasons Hotel Gresham Palace, a unique art nouveau landmark which combines historical elegance with ultra-modern comforts. Vienna
keszthely & lake balaton
bratislava
Hungary
Slovakia
The train is scheduled to be steam-hauled for the first part of
A short distance from Vienna across what was the ‘Iron
our journey between Budapest and Keszthely on the western
Curtain’ is Bratislava, the capital city of Slovakia. Our tour there
shore of Lake Balaton. At Keszthely there is a visit to the
includes the medieval Old Town (Starý Mesto) where we stroll
Festetics Palace, a beautiful Baroque palace built on castle
through the cobbled streets of 18th century pastel buildings
ruins in 1745 and expanded 150 years later. Alternatively take
and the stunning Bratislava Castle perched high above the city
a relaxing boat cruise on the calm waters of Lake Balaton.
on a hill overlooking the Danube.
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
15
Wieliczka Salt Mines, Near Kraków
kraków
You can explore the city at your leisure and perhaps make the
Poland
trip across the River Vistula to Podgórze, site of the Jewish Ghetto in Kraków and home to the Schindler factory - much of
Once a royal capital with an extraordinary history, and now a
the film ‘Schindler’s List’ was shot here.
lively university town with fashionable bars and restaurants, Kraków is a fascinating city with beautiful monuments and an
On our day in Kraków we also offer a number of included touring options outside of the city environs as part of our Freedom of
exuberant atmosphere.
Choice programme. Close to Kraków is Auschwitz-Birkenau, Highlights of the city include Wawel Hill, home to the Wawel
now a poignant museum which was the largest of the Nazi
Castle, an impressive blend of Gothic original architecture and
concentration camps during World War Two where an estimated
a Renaissance Palace and Rynek Glowny, known as the Main
one million people perished.
Market Square, which is Europe’s largest medieval square. Alternatively, you can choose to visit the Wieliczka Salt Mines, a unique venue full of chambers, stairs, altars, pulpits and Wawel Castle, Kraków
statues excavated and sculpted in rock salt. Descend the 360 steps in to the mines and be amazed at the devotion of the miners who carved the incredible Chapel of Salt, which has a well-deserved place on the UNESCO World Heritage list.
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Vitava River, Prague
prague Czech Republic Our final stop and one of Europe’s most magnificent cities. Prague is one of the most beautifully preserved cities in Europe. It spans the Vltava River and is dominated by the 9th century Prague Castle, a stunning sight that can be seen almost anywhere in the city. Our tour takes in the Old Town Square with its many historic buildings and Astronomical Clock, the historic 14th century Charles Bridge and the Jewish Ghetto.
Astronomical Clock, Prague
We will join a vintage tram to travel through the city and
You have the option to join our included Freedom of Choice
Wenceslas Square, then up the hill to Prague Castle, the largest
tour to Municipal House, originally built to be an administrative
medieval complex in Europe and the gothic St. Vitus Cathedral.
and cultural centre. Located just inside the Old Town it was
The castle and its surrounding architectural gems occupy a
built on the area once occupied by the former Royal Court
hillside overlooking the city and river. Our tour includes the
before it moved to Prague Castle. We’ll have a Czech afternoon
delightful Golden Lane and the Changing of the Guard at the
tea here and then visit its beautiful concert hall.
castle entrance. Our hotel in Prague, where we stay for two nights, is the luxurious There will be plenty of leisure time for you to discover the
Four Seasons. Located in the UNESCO-protected historic Prague
hidden treasures of this wonderful city. Stroll the medieval
city centre our hotel is just steps away from the iconic Charles
cobbled streets, relax in the ancient squares and admire the
Bridge. There is also an option to extend your stay in Prague for
many architectural treasures of this ‘City of a Hundred Spires’.
additional nights to explore more of this fascinating city.
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
17
Blue Mosque, Istanbul
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golden eagle danube express
central europe & transylvania prague - istanbul (eastbound) istanbul - prague (westbound) czech republic - poland - slovakia - austria - hungary romania - bulgaria - turkey
Charles Bridge, Prague
Maiden Tower, Istanbul
Festetics Palace, Keszthely
Combining the romance of historic medieval settlements with the architectural splendour of some of Europe’s most beautiful cities, this exclusive rail cruise through the diverse and dramatic landscapes of Southern Europe, promises to be truly unforgettable. Traversing over 3,000km, across eight countries, this 14-day voyage offers the ultimate European adventure. Relax in the elegant surroundings onboard the Golden Eagle Danube Express and admire the ever-changing landscapes of Central and Southern Europe as we glide between these charming European cities. Marvelling at the beauty of Prague and Istanbul, at either end of our journey, we explore the contrasting cultures and architectural masterpieces that have been shaped by centuries of ancient civilisations. Take advantage of our flexible Freedom of Choice touring programme here to truly personalise your experience in these magical destinations. As we cruise through the scenic heart of Transylvania and the diverse landscapes of its neighbouring countries, we take time to unearth some of the hidden treasures of this captivating part of the world. With the medieval cities of Romania combined with the imperial beauty of Vienna and the rich, poignant history of Kraków and Budapest, you can enjoy the perfect blend of culture and spectacular scenery on this grand European tour.
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
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central europe & transylvania prague - istanbul istanbul - prague BELARUS
GERMANY POLAND
Prague
Krakow
CZECH REPUBLIC SLOVAKIA Vienna
Bratislava Budapest
AUSTRIA ND
MOLDOVA
HUNGARY
Keszthely & Lake Balaton
Lajosmizse Kecskemét
Sighişoara
SLOVENIA
ROMANIA
CROATIA BOSNIA & HERZEGOVINA
ITALY
SERBIA
Black Sea BULGARIA
MONTENEGRO KOSOVO
Adriatic Sea
Brașov
Veliko Tarnovo
Kazanlak
Istanbul
MACEDONIA
Tyrrhenian Sea
ALBANIA
GREECE
tour schedules Prague – Istanbul (Eastbound) June 1 – June 14, 2015
Ionian Istanbul – Prague Sea (Westbound) July 18 – July 31, 2015 June 11 – June 24, 2016 August 6 - August 19, 2016
TUNISIA
accommodation 2 nights in Prague | 6 nights onboard the Golden Eagle Danube Express 3 nights in Budapest | 2 nights in Istanbul
daily tour itineraries Aegean Sea
Prague – Istanbul (Eastbound) Day 1 Arrive Prague Day 2 Prague Day 3 Prague Day 4 Kraków Day 5 Bratislava & Vienna Day 6 Keszthely, Lake Balaton & Budapest Day 7 Budapest Day 8 Budapest Day 9 Budapest, Lajosmizse & Kecskemét Day 10 Sighişoara & Braşov Day 11 Veliko Tarnovo & Kazanlak Day 12 Istanbul Day 13 Istanbul Day 14 Depart Istanbul
TURKEY
Istanbul - Prague (Westbound) Day 1 Arrive Istanbul Day 2 Istanbul Day 3 Istanbul Day 4 Kazanlak & Veliko Tarnovo Day 5 Braşov & Sighişoara Day 6 Kecskemét, Lajosmizse & Budapest Day 7 Budapest Day 8 Budapest Day 9 Budapest, Keszthely & Lake Balaton Day 10 Bratislava & Vienna Day 11 Kraków Day 12 Prague Day 13 Prague Day 14 Depart Prague
prague - kraków - bratislava - vienna - keszthely - budapest - lajosmizse - kecskemét sighişoara - braşov - veliko tarnovo - kazanlak - istanbul 20
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Voyages of a Lifetime by Private TrainTM | CENTRAL EUROPE & TRANSYLVANIA
Prague Castle
prague
kraków
Czech Republic
Poland
Prague is one of the most beautifully preserved cities in Europe.
Once a royal capital with an extraordinary history, and now a
It spans the Vltava River and is dominated by the 9th century
lively university town with fashionable bars and restaurants,
Prague Castle, a stunning sight that can be seen almost
Kraków is a fascinating city with beautiful monuments and an
anywhere in the city.
exuberant atmosphere.
Our tour takes in the Old Town Square with its many historic
Highlights of the city include Wawel Hill, home to the Wawel
buildings and Astronomical Clock, the historic 14th century
Castle, an impressive blend of Gothic original architecture and
Charles Bridge and the Jewish Ghetto. We will join a vintage
a Renaissance Palace and Rynek Glowny, known as the Main
tram to travel through the city and Wenceslas Square, then
Market Square, which is Europe’s largest medieval square. You
up the hill to Prague Castle, the largest medieval complex in
can explore the city at your leisure and perhaps make the trip
Europe and the gothic St. Vitus Cathedral. The castle and its
across the River Vistula to Podgórze, site of the Jewish Ghetto
surrounding architectural gems occupy a hillside overlooking the
in Kraków and home to the Schindler factory - much of the film
city and river. Our tour includes the delightful Golden Lane and
Schindler’s List was shot here.
the Changing of the Guard at the castle entrance. On our day in Kraków we also offer a number of fully included There is some time in Prague for you to discover the hidden
touring options outside of the city environs as part of our
treasures of this wonderful city. Stroll the medieval cobbled
Freedom of Choice programme.
streets, relax in the ancient squares and admire the many architectural treasures of this ‘City of a Hundred Spires’. You
Close to Kraków is Auschwitz-Birkenau, now a poignant museum,
have the option to join our included Freedom of Choice tour
which was the largest of the Nazi concentration camps during
to Municipal House, originally built to be an administrative and
World War Two where an estimated one million people perished.
cultural centre. Located just inside the Old Town it was built on the area once occupied by the former Royal Court before it
Alternatively, you can choose to visit the Wieliczka Salt Mines,
moved to Prague Castle. We’ll have a Czech afternoon tea here
a unique venue full of chambers, stairs, altars, pulpits and
and then visit its beautiful concert hall.
statues excavated and sculpted in rock salt. Descend the 360 steps into the mines and be amazed at the devotion of the
Our hotel in Prague, where we stay for two nights, is the luxurious
miners who carved the incredible Chapel of Salt, which has a
Four Seasons. Located in the UNESCO-protected historic Prague
well-deserved place on the UNESCO World Heritage list.
city centre our hotel is just steps away from the iconic Charles Bridge. There is also an option to extend your stay in Prague for additional nights to explore more of this fascinating city. To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
21
bratislava
You may also wish to join our fully included Freedom of Choice
Slovakia
wine tasting tour to Eger. Situated in the northeast, the town is rich in historic monuments and famous for its wines such
A short distance from Vienna across what was the ‘Iron Curtain’
as Bull’s Blood. The fortress of Eger, now a protected historic
is Bratislava, the capital city of Slovakia. Our tour there includes
monument, is the site of the István Dobó Castle Museum. The
the medieval Old Town (Starý Mesto) where we stroll through
tour includes wine tasting and a visit to the former cellar system
the cobbled streets of 18th century pastel buildings and the
of the Archbishop of Eger. Here in this cellar, wines from the
stunning Bratislava Castle perched high above the city on a hill
vineyards from around Eger were stored.
overlooking the Danube. Note about the Westbound 2015 departure: The Hungarian Grand Prix is held annually at the Hungaroring outside Budapest. At the time of writing, 2015 dates have not been released but it is possible that the Grand Prix will take place whilst we are in Budapest. If this happens then the itinerary may need to be amended. Guests may be accommodated at a number of different 5 star hotels or onboard the Golden Eagle Danube Express which will be parked at the Railway Museum.
vienna Austria Savour the captivating baroque elegance of romantic Vienna. Our tour of Austria’s capital city includes the impressive Vienna Opera House, the majestic Ringstrasse and the awe-inspiring
lajosmizse Hungary
St Stephen’s Cathedral. Take some free time to stroll along the Kartnerstrasse, sample Vienna’s famous cakes in the historic
In Lajosmizse, horse drawn buggies meet the train and transport
coffee houses or join a tour to the Imperial Schönbrunn Palace
us to watch a thundering horse parade, as the thrilling “Puszta”
and Gardens.
show demonstrates great horsemanship.
keszthely & lake balaton
kecskemét
Hungary
Hungary
Keszthely is on the western shore of Lake Balaton. At Keszthely
At Kecskemét we get the opportunity to explore a fascinating city
there is a visit to the Festetics Palace, a beautiful Baroque
at the geographical centre of Hungary. We’ll take a walking tour
palace built on castle ruins in 1745 and expanded 150 years
or you can take a guided tour of the Zwack fruit brandy distillery,
later. Alternatively take a relaxing boat cruise on the calm
where we will get to taste some of their famous apricot brandy.
waters of Lake Balaton.
budapest Hungary Budapest is actually two cities separated by the Danube. The old city of Buda and the imposing Royal Palace, dominates the city with stunning views across the Danube to the commercial heart of Pest. Our city touring includes the Royal Palace, St. Mathias Church and a panoramic view of the city from Gellert Hill. We will also see the Citadel, the Opera House, St Stephen’s Cathedral, Heroes Square and the City Park. One evening we will take in a beautiful dinner cruise along the Danube. Included in our time spent in Budapest is three nights at the Four Seasons Hotel Gresham Palace, a unique art nouveau landmark
Sighişoara
sighişoara Romania
which combines historical elegance with ultra-modern comforts. At Sighişoara we take a walking tour of the town’s main highlights. Spend some time relaxing at our luxurious hotel, take a
A World Heritage site rumoured to be the birthplace of Dracula, it
stroll along the banks of the Danube, visit the historic Great
is one of the best-preserved fortified medieval towns in Europe.
Market Hall with its endless variety of delicious foods and
Burgher houses and ornate churches line its cobbled streets.
wines or head to one of the city’s famous thermal baths for a rejuvenating dip.
22
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buildings overlooking the Golden Horn, your visit to Topkapi promises to be a truly fascinating experience. Now a museum, Hagia Sophia was built in the 6th century by the Emperor Justinian, and was one of the largest basilicas in the Christian world. After the Ottoman conquest, it was converted to a mosque and is today one of the most magnificent museums in the world. Take a moment to linger here to admire the fine Byzantine architecture. One of the most famous monuments in both the Turkish and Veliko Tarnovo
Islamic worlds, the Sultan Ahmet Mosque (the Blue Mosque) is a superb creation in the classical Ottoman style and features six towering minarets and 260 windows illuminating its vast
braşov
main chamber, which is decorated with more than 20,000 Iznik
Romania
tiles. We also visit the Grand Bazaar which is one of the world’s largest covered markets, with 58 streets and over 4,000 shops.
The train twists and turns as it travels between Veliko Tarnovo and
In operation since the 14th century the bazaar is especially
Braşov. It climbs over the Carpathian Mountains and threads its
known for its jewellery, leather, pottery, spices and carpets.
way through the dramatic landscape with crystal clear mountain streams. At Braşov we tour Bran Castle. Popularly known as
We spend two nights at the iconic five-star Pera Palace Hotel
Dracula’s Castle, this beautiful 14th century building is situated
Jumeirah. The hotel was built in 1892 to cater for guests taking
amongst stunning mountain scenery.
the Orient Express and it was here that Agatha Christie wrote
veliko tarnovo Bulgaria Veliko Tarnovo is Bulgaria’s ancient capital. Nestled in a
her famous book ‘Murder on the Orient Express’. A fitting grand hotel in which to start or end our tour. Note: Continuing engineering works associated with the new Bosphorus tunnel could mean that the train terminates (or starts, on Westbound tours) on the outskirts of Istanbul and we will be transferred by coach.
magnificent mountain setting, the stone houses seem perched, one above the other, on the steep banks of the Yantra River. A tour includes the superbly preserved medieval Tsarevets Hill and Castle and there is free time to wander through the ancient city.
kazanlak Bulgaria Kazanlak is situated in the Valley of the Roses, which produces rose oil prized by perfumers worldwide. Here we visit the Shipka Memorial Church and a Thracian tomb with vaulted brickwork dating back to the 4th century BC, a UNESCO World Heritage Site.
istanbul Turkey This fabled city that spans Asia and Europe deserves an extended stay so over two days we will see how old meets new and east meets west when we visit Istanbul’s must-see historic sites. The largest and oldest palace in the world and primary residence of the Ottoman Sultans from 1465 to 1853, Topkapi is the crown jewel of the Ottoman Empire. With its treasury and exotic To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
23
Old Entrance into Citadel of SighiĹ&#x;oara
24
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central european and the transylvanian istanbul - budapest (westbound) budapest- istanbul (eastbound) turkey - bulgaria - romania - hungary
The Chain Bridge, Budapest
BraĹ&#x;ov Old Town
Carpathian Mountains
Join us on this medieval voyage through the heart of Transylvania as we sample a delectable blend of colourful culture and ancient architecture, amidst the forested and mountainous landscapes of this intriguing region. The majestic cities at either end of this spectacular voyage bless us with completely contrasting yet equally as magnificent architecture, with the exquisite mosques of Istanbul and the elegant baroque buildings of Budapest. Whilst here, we explore the fascinating histories and age-old cultures of these intriguing cities, shaped by the empires of times gone by. Relaxing in our elegant surroundings onboard the Golden Eagle Danube Express, our voyage meanders through stunningly beautiful countryside and awe-inspiring mountain ranges on our exploration of mythical Transylvania. Encompassing the fabled birthplace and gothic residence of Dracula we explore the enchanting medieval towns of SighiĹ&#x;oara and BraĹ&#x;ov, adorned by their 16th century houses, fairy-tale turrets and historic cobble-stoned streets. Our medieval voyage continues as we venture across the spectacular Stara Planina Mountains to the charming Bulgarian town of Veliko Tarnovo. Teeming with over 7,000 years of history we discover the magic of its medieval fortress and ancient orthodox churches.
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
25
the transylvanian istanbul - budapest budapest - istanbul
POLAND CZECH REPUBLIC
SLOVAKIA
AUSTRIA
Budapest
MOLDOVA
Lajosmizse Kecskemét
HUNGARY
SLOVENIA
Sighişoara
ROMANIA
CROATIA
Brașov
BOSNIA & HERZEGOVINA SERBIA
Black Sea BULGARIA
MONTENEGRO
KOSOVO
Adriatic Sea
Veliko Tarnovo
Kazanlak
MACEDONIA
Istanbul
ALBANIA
ITALY
TURKEY
tour Ionianschedules Sea
Istanbul - Budapest (Westbound) June 10 – June 17, 2015
GREECE
Aegean Sea
Budapest – Istanbul (Eastbound) June 29 – July 6, 2015 May 23 - May 30, 2016 July 18 - July 25, 2016
accommodation 2 nights in Istanbul | 3 nights onboard the Golden Eagle Danube Express
daily tour itineraries
Istanbul - Budapest (Westbound) Day 1 Istanbul Day 2 Istanbul Day 3 Istanbul Day 4 Kazanlak & Veliko Tarnovo Day 5 Braşov & Sighişoara Day 6 Kecskemét, Lajosmizse & Budapest Day 7 Budapest Day 8 Budapest
Budapest – Istanbul (Eastbound) Day 1 Budapest Day 2 Budapest Day 3 Budapest & Kecskemét Day 4 Sighişoara & Braşov Day 5 Veliko Tarnovo & Kazanlak Day 6 Istanbul Day 7 Istanbul Day 8 Istanbul
2 nights in Budapest
istanbul - kazanlak - veliko tarnovo - braşov - sighişoara - kecskemét - budapest 26
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Istanbul Sunset
istanbul
One of the most famous monuments in both the Turkish and Islamic worlds, the Sultan Ahmet Mosque (the Blue Mosque) is
Turkey
a superb creation in the classical Ottoman style and features six towering minarets and 260 windows illuminating its vast main
This fabled city that spans Asia and Europe deserves an extended
chamber, which is decorated with more than 20,000 Iznik tiles.
stay so over two days we will see how old meets new, east meets west, when we visit Istanbul’s must-see historic sites.
We also visit the Grand Bazaar which is one of the world’s largest covered markets, with 58 streets and over 4,000 shops.
The largest and oldest palace in the world and primary residence
In operation since the 14th century the bazaar is especially
of the Ottoman Sultans from 1465 to 1853, Topkapi is the
known for its jewelry, leather, pottery, spices and carpets.
crown jewel of the Ottoman Empire. With its treasury and exotic buildings overlooking the Golden Horn, your visit to Topkapi
We spend two nights at the iconic five-star Pera Palace Hotel
promises to be a truly fascinating experience.
Jumeirah. The hotel was built in 1892 to cater for guests taking the Orient Express and it was here that Agatha Christie wrote
Now a museum, Hagia Sophia was built in the 6th century by the
her famous book ‘Murder on the Orient Express’. A fitting grand
Emperor Justinian, and was one of the largest basilicas in the
hotel in which to start or end our tour.
Christian world. After the Ottoman conquest, it was converted to a mosque and is today one of the most magnificent museums in the world. Take a moment to linger here to admire the fine
Note: Continuing engineering works associated with the new Bosphorus tunnel could mean that the train terminates (or starts, on Westbound tours) on the outskirts of Istanbul and we will be transferred by coach.
Byzantine architecture.
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
27
kazanlak
sighişoara
Bulgaria
Romania
Kazanlak, situated in the Valley of the Roses, produces rose
At Sighişoara we take a walking tour of the town’s main
oil prized by perfumers worldwide. Here we visit the Shipka
highlights. A World Heritage site rumoured to be the birthplace
Memorial Church and a Thracian tomb with vaulted brickwork
of Dracula, it is one of the best-preserved fortified medieval
dating back to the 4th century BC.
towns in Europe. Burgher houses and ornate churches line its cobbled streets.
veliko tarnovo
kecskemét
Bulgaria
Hungary Veliko Tarnovo is Bulgaria’s ancient capital. Nestled in a magnificent mountain setting, the stone houses seem perched,
At Kecskemét we get the opportunity to take a guided walk
one above the other, on the steep banks of the Yantra River.
through this fascinating city at the geographical centre of
A tour includes the superbly preserved medieval Tsarevets
Hungary. Lying halfway between the Danube and the Tisza
Hill and Castle and there is free time to wander through the
Rivers, Kecskemét is a city ringed with vineyards and orchards
ancient city.
that has developed into the economic, educational and cultural centre of the region.
braşov
lajosmizse
Romania
EASTBOUND ONLY
Hungary
The train twists and turns as it travels between Veliko Tarnovo and Braşov. It climbs over the Carpathian Mountains and
In Lajosmizse, horse drawn buggies meet the train and
threads its way through the dramatic landscape with crystal
transport us to watch a thundering horse parade, as the
clear mountain streams. At Braşov we tour Bran Castle.
thrilling “Puszta” show demonstrates great horsemanship.
Popularly known as Dracula’s Castle, this beautiful 14th century building is situated amongst stunning mountain scenery.
Bran Castle, Braşov
28
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Budapest
budapest
Included in our time spent in Budapest is two nights at the
Hungary
Four Seasons Hotel Gresham Palace, a unique art nouveau landmark which combines historical elegance with ultra-
Budapest is actually two cities separated by the Danube. The
modern comforts.
old city of Buda and the imposing Royal Palace, dominates the city with stunning views across the Danube to the commercial
There is also an option to extend your stay in Budapest for
heart of Pest.
additional nights to explore more of this fascinating city.
Our city touring includes the Royal Palace, St. Mathias Church and a panoramic view of the city from Gellert Hill. We will also
Heroes Square, Budapest
see the Citadel, the Opera House, St Stephen’s Cathedral, Heroes Square and the City Park. One evening we will take in a beautiful dinner cruise along the Danube. Spend some time to relax at our luxurious hotel, or at leisure to stroll along the banks of the Danube, visit the historic Great Market Hall with its endless variety of delicious foods and wines or head to one of the city’s famous thermal baths for a rejuvenating dip.
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
29
Grand Canal and Basilica, Venice
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central european and the balkan explorer istanbul - venice (westbound) venice - istanbul (eastbound) turkey - bulgaria - greece - macedonia - serbia - croatia bosnia & herzegovina - slovenia - italy
Miramare Castle, Trieste
Dubrovnik Fortress
Bey Hamam Bath, Thessaloniki
Absorb the unique blend of culture, ancient tales and architectural treasures on this fascinating voyage aboard the Golden Eagle Danube Express. Meandering through verdant landscapes and along turquoise coastlines, this exclusive rail cruise delivers an enthralling exploration of the Balkan nations and their surrounding countries. Encompassing nine countries over 12 days, our Balkan adventure samples a taste of the eclectic cultures and customs found in Southern Europe. Combining Venetian vibrancy with Croatian coastlines and opulent Ottoman architecture, this grand European tour provides the perfect blend to stimulate our senses. Venturing through the intriguing countries of the former Yugoslavia, we look to unearth the rich past of this captivating region. Indelibly marked by the poignant conflicts of recent and ancient history we discover the remarkable and inspiring resilience of Sarajevo and Mostar and explore the lasting influences on the surrounding cities of Belgrade, Dubrovnik and Skopje. At either end of this incredible journey are two of the most magical cities in Southern Europe. Staying at the iconic five-star Pera Palace hotel, we spend two days exploring Istanbul’s unique blend of Asian and European culture, religion and style. Equally as enchanting, but completely contrasting, is the glorious city of Venice, where we embrace its rich heritage of music and the arts and capture the true essence of this romantic and cultured city.
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31
the balkan explorer CZECH REPUBLIC
istanbul SLOVAKIA - venice venice - istanbul
GERMANY
UKRAINE
AUSTRIA
HUNGARY
MOLDOVA
Ljubljana SLOVENIA
Trieste
ROMANIA
Zagreb
CROATIA Belgrade
Venice BOSNIA & HERZEGOVINA
SERBIA Sarajevo
Black Sea
Mostar
ITALY
Adriatic Sea
Sofia
MONTENEGRO
KOSOVO
Dubrovnik
Plovdiv
Skopje ALBANIA
BULGARIA
Istanbul
MACEDONIA
Thessaloniki
Tyrrhenian Sea
Ionian Sea
tour schedules Istanbul - Venice (Westbound) July 3 – July 14, 2015 May 27 - June 7, 2016 July 22 - Aug 2, 2016 Sep 29 - Oct 10, 2016
Aegean Sea
TURKEY
daily tour itineraries
MVenice e d i t– eIstanbul r r a n(Eastbound) ean Sea July 11 – July 22, 2015 June 4 - June 15, 2016 July 30 - Aug 10, 2016
accommodation 2 nights in Istanbul | 7 nights onboard the Golden Eagle Danube Express 2 nights in Venice
GREECE
Istanbul - Venice (Westbound) Day 1 Arrive Istanbul Day 2 Istanbul Day 3 Istanbul Day 4 Plovdiv & Sofia Day 5 Thessaloniki & Skopje Day 6 Belgrade Day 7 Dubrovnik Day 8 Mostar & Sarajevo Day 9 Zagreb & Ljubljana Day 10 Trieste & Venice Day 11 Venice Day 12 Depart Venice
Venice – Istanbul (Eastbound) Day 1 Arrive Venice Day 2 Venice Day 3 Venice & Trieste Day 4 Ljubljana & Zagreb Day 5 Sarajevo & Mostar Day 6 Dubrovnik Day 7 Belgrade Day 8 Skopje & Thessaloniki Day 9 Sofia & Plovdiv Day 10 Istanbul Day 11 Istanbul Day 12 Depart Istanbul
istanbul - plovdiv - sofia - thessaloniki - skopje - belgrade - dubrovnik - mostar sarajevo - zagreb - ljubljana - trieste - venice 32
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Blue Mosque Interior, Istanbul
istanbul
One of the most famous monuments in both the Turkish and Islamic worlds, the Sultan Ahmet Mosque (the Blue Mosque) is
Turkey
a superb creation in the classical Ottoman style and features six towering minarets and 260 windows illuminating its vast main
This fabled city that spans Asia and Europe deserves an extended
chamber, which is decorated with more than 20,000 Iznik tiles.
stay so over two days we will see how old meets new, east meets west, when we visit Istanbul’s must-see historic sites.
We also visit the Grand Bazaar which is one of the world’s largest covered markets, with 58 streets and over 4,000 shops.
The largest and oldest palace in the world and primary residence
In operation since the 14th century the bazaar is especially
of the Ottoman Sultans from 1465 to 1853, Topkapi is the
known for its jewelry, leather, pottery, spices and carpets.
crown jewel of the Ottoman Empire. With its treasury and exotic buildings overlooking the Golden Horn, your visit to Topkapi
We spend two nights at the iconic five-star Pera Palace Hotel
promises to be a truly fascinating experience.
Jumeirah. The hotel was built in 1892 to cater for guests taking the Orient Express and it was here that Agatha Christie wrote
Now a museum, Hagia Sophia was built in the 6th century by the
her famous book ‘Murder on the Orient Express’. A fitting grand
Emperor Justinian, and was one of the largest basilicas in the
hotel to start or end our tour.
Christian world. After the Ottoman conquest, it was converted to a mosque and is today one of the most magnificent museums in the world. Take a moment to linger here to admire the fine
Note: Continuing engineering works associated with the new Bosphorus tunnel could mean that the train terminates (or starts, on Westbound tours) on the outskirts of Istanbul and we will be transferred by coach.
Byzantine architecture.
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
33
Skopje
plovdiv
thessaloniki
Bulgaria
Greece
The second largest city in Bulgaria after Sofia, ‘The City of Seven
We soak up the atmosphere of this vibrant city by heading
Hills’ is one of the oldest cities in Europe with more than 200
to Aristotelous Square. The White Tower is its most famous
known archaeological sites. We explore the many sights in the
landmark from Ottoman times, and offers excellent views of the
charming Old Town including its ancient theatres, medieval walls
city from the top.
and Ottoman baths.
skopje The Ancient Theatre of Philippopolis, Plovdiv
Macedonia We stop at the little-visited Skopje and discover a city where the Ottoman influences are still strong. Explore the narrow streets of the Old Town with tiny shops and mosques with ceramic-tiled interiors. Meander through the Old Bazaar area, brimming with things to buy, and cross the 15th century Stone Bridge which links the bazaar to the modern town.
sofia Bulgaria The site of Bulgaria’s modern capital, Sofia, at the foot of Mt Vitosha, was first occupied by the Thracian tribe of Serdi. On our tour we will spot sections of Roman wall, admire the ancient church of St George, the golden-domed Alexander Nevsky Statue in the centre of Skopje
Cathedral and the Turkish Bashi Mosque.
34
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Saint Sava Temple, Belgrade
belgrade Serbia The Serbian capital, Belgrade is located at the strategic meeting point of the Danube and Sava Rivers. This truly cosmopolitan city has fortifications from Celtic times, medieval tombs and Turkish baths. We spend a full day here and our city tour includes Tito’s memorial, the Town Hall, Republic Square and Knez Mihajlova Street, as well as ‘Varos’ Gate and a visit to the mighty Kalemegdan Fortress. Colourful Umbrellas, Belgrade
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
35
Old City View, Dubrovnik
Stradun Shopping Street, Dubrovnik
dubrovnik Croatia We leave our train for a scenic drive along the Dalmatian Coast to Dubrovnik. Since its foundation in the 13th century Dubrovnik has been attacked many times but it is now restored as one of the great cities of the Mediterranean, essentially unchanged for 700 years. We will tour the city travelling through Ploce Gate to visit the Franciscan Monastery with one of the world’s oldest pharmacies, the Old Harbour, St Laurence Fortress and the Rector’s Palace.
36
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Mostar
Traditional Handcrafts in Bascarsija, Sarajevo
Bridge Over Maljacka River, Sarajevo
mostar
sarajevo
Bosnia & Herzegovina
Serbia
We tour the historic city of Mostar - the crossroads of many
The Bosnian capital of Sarajevo is an intriguing blend of Eastern
civilisations, cultures and three religions. Mostar was one of the
and Western culture; it has mosques and minarets, an ancient
most important cities of the Ottoman Empire.
bazaar and an atmospheric old Turkish quarter. In 1914, it was the site of the assasination of Archduke Franz Ferdinand that sparked
The town’s renowned stone arch bridge linking the Christian and
World War I. Discover the city’s poignant history through a truly
Muslim areas was re-built in the summer of 2004 after being
absorbing tour detailing the horrors of the Balkan War. Sarajevo
damaged during the Balkan war.
suffered from the longest siege of a capital city in the history of modern warfare. The scars of war are still evident as we travel
We also visit Turkish House and the mosque before walking
past war-torn buildings and we make a visit to the Tunnel Museum
through the narrow bazaar streets, where you can shop for
under Sarajevo Airport. Your guide, who lived through the 1992-
traditional souvenirs and handicrafts.
1996 conflict, brings to life in touching fashion the struggles the citizens of Sarajevo faced during the siege of the city.
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
37
zagreb
trieste
Croatia
Italy
This morning we will tour Zagreb, a central European city with
We arrive into the Italian port of Trieste for a short tour. We stop
over 900 years of documented history. We will take a walking tour
at the vast Piazza Unita d’Italia, the main town square, and can
of the upper town and ‘Kapitol’ (the ancient town centre), which
climb the hill to the famous Church of San Giusto built around
abounds in Baroque atmosphere and cultural monuments. We
a medieval complex that dates back to the 13th century. We
will also see the ornate buildings of the lower town and its wide
will go inside the church for a close-up view of the splendid
boulevards.
Byzantine-style architecture enriched with precious mosaics.
ljubljana
We also offer a Freedom of Choice option to visit the Museum
Slovenia
of the Risiera di San Sabba. This former rice-husking facility became the site of the only Nazi extermination camp in Italy.
Ljubljana is a delightful city, a combination of ancient architecture and a youthful culture. Our city tour includes visits to Preseren Square, Three Bridges, Dragon Bridge and Plecnik Market.
38
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View from Rialto Bridge, Venice
venice Italy Venice is a truly captivating city of romance, its unrivalled beauty
which for 1,000 years was the heart of Venetian life. We also see
takes your breath away, for first time visitors and regulars alike.
St Mark’s Basilica and stroll through the Rialto Market.
Included in our time in Venice is two nights at the five-star
There will be free time to explore this beautiful city at your leisure
Europa and Regina (or similar). The hotel enjoys a fantastic
or choose to take a gondola ride in the Basin of St. Mark’s and
location beside the Grand Canal and is a short walk from St
along the Grand Canal. A short stroll through the artists’ district
Mark’s Square. There is an option to extend your stay in Venice
of Dorsoduro will follow and we’ll stop to take in the city’s most
for additional nights to explore more of this fascinating city.
breath-taking views from the Accademia Bridge before returning to our hotel.
We have the opportunity to take a familiarisation walking tour around the highlights of this spectacular city. Walk through the winding lanes beside the Grand Canal to St Mark’s Square,
To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
39
San Giorgio Island Venice
40
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41
Hungarian Parliament, Budapest
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treasures of eastern europe prague - kaliningrad - budapest czech republic - germany - poland - russia - slovakia - austria - hungary
Prague
Dohna of Koeni, Kaliningrad
Reichstag, Berlin
Centuries of influential empires have shaped the captivating countries of Eastern Europe, leaving a lasting mark on the cultures, languages and religions seen here today. Our 12-day voyage is enriched with ancient architectural masterpieces, encompassing the medieval splendour, baroque elegance and gothic grandeur of some of Europe’s most spectacular cities. A perfectly apt starting point for this remarkable journey is the treasured city of Prague. Renowned for its architectural beauty, UNESCO honoured historic centre and its quaint cobbled streets, Prague’s ancient charm can be felt in abundance as we explore its beautiful sights. Once settled in our elegant surroundings onboard the Golden Eagle Danube Express, we meander across lush rolling landscapes into eastern Germany where we begin our exploration of World War Two’s poignant past. Absorbing the rich and moving history of Berlin, we continue to the significant sites of Gdynia, Gdansk and Kaliningrad, retracing the course of Imperial Germany, Nazi Germany and the Soviet Union as we travel towards the striking city of Kraków. Venturing onwards through the idyllic Polish countryside, we conclude our voyage through Eastern Europe with two prized jewels of the former Austro-Hungarian Empire. Blending the palatial beauty and rich musical heritage of Imperial Vienna with the architectural treasures found in the majestic city of Budapest, there could not be a better way to end this spectacular rail journey.
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43
treasures of eastern europe SWEDEN
prague - kaliningrad - budapest
Baltic Sea DENMARK
North Sea
Kaliningrad
Gdynia
LITHUANIA
RUSSIA
Gdansk Malbork
BELARUS Berlin
POLAND
NETHERLANDS
GERMANY Zittau
IUM LUXEMBOURG
Prague
Krakow
CZECH REPUBLIC
SLOVAKIA
FRANCE Vienna
Bratislava
AUSTRIA LIECHTENSTEIN
SWITZERLAND
MOLDOVA
Budapest
Keszthely & Lake Balaton
HUNGARY
SLOVENIA
ROMANIA
CROATIA ITALY
BOSNIA & HERZEGIVINA
tour schedule Prague - Kaliningrad - Budapest July 28 – August 8, 2015 June 21 - July 2, 2016 August 16 - August 27, 2016
Adriatic Sea
accommodation 2 nights in Prague | 7 nights onboard the Golden Eagle Danube Express
SERBIA
daily tour itinerary
Prague - Kaliningrad - Budapest Day 1 MONTENEGRO Arrive Prague Day 2 Prague KOSOVO Day 3 Prague & Zittau Day 4 Berlin Day 5 Gdynia & Gdansk Day 6 Kaliningrad Day 7 Malbork
Day 8 BULGARIA Kraków Day 9 Bratislava & Vienna Day 10 Keszthely, Lake Balaton & Budapest Day 11 Budapest Day 12 Depart Budapest
2 nights in Budapest
prague - zittau - berlin - gdynia - gdansk - kaliningrad - malbork - kraków bratislava - vienna - keszthely - budapest 44
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Prague
prague
Some time in Prague is available for you to discover the hidden treasures of this wonderful city. Stroll the medieval cobbled
Czech Republic
streets, relax in the ancient squares and admire the many architectural treasures of this ‘City of a Hundred Spires’.
We spend time to enjoy one of Europe’s most magnificent and beautifully preserved cities. It spans the Vltava River and is
You have the option to join our included Freedom of Choice
dominated by the 9th century Prague Castle, a stunning sight
tour to Municipal House, originally built to be an administrative
that can be seen almost anywhere in the city.
and cultural centre. Located just inside the Old Town it was built on the area once occupied by the former Royal Court before it
Our tour takes in the Old Town Square with its many historic
moved to Prague Castle. We’ll have a Czech afternoon tea here
buildings and Astronomical Clock, the historic 14th century
and then visit its beautiful concert hall.
Charles Bridge and the Jewish Ghetto. We will join a vintage tram to travel through the city and Wenceslas Square, then
Our hotel in Prague, where we stay for two nights, is the luxurious
up the hill to Prague Castle, the largest medieval complex in
Four Seasons. Located in the UNESCO-protected historic Prague
Europe and the gothic St. Vitus Cathedral. The castle and its
city centre our hotel is just steps away from the iconic Charles
surrounding architectural gems occupy a hillside overlooking the
Bridge. There is also an option to extend your stay in Prague for
city and river. Our tour includes the delightful Golden Lane and
additional nights to explore more of this fascinating city.
the Changing of the Guard at the castle entrance.
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zittau
berlin
Germany
Germany
The southeastern German town of Zittau is famous for being on
We arrive into Berlin for a full day’s programme. After years of
the Löbau–Zittau railway which was originally opened in 1848,
division, Berlin has risen once again to become one of Europe’s
making it one of the oldest railways in Germany. We travel on
most glamorous capital cities, with superb museums, fine
the Zittau Schmalspurbahn (narrow gauge) heritage steam
churches, wide boulevards and a thriving cultural life.
railway that is used to take passengers up to the picturesque mountain spa resort towns of Kurort Oybin and Kurort Jonsdorf in
Our tour will show us the highlights of both East and West Berlin
the Zittau Mountains. On our return we will enjoy a barbecue
including the Reichstag, the famous Renaissance style building
dinner at Zittau locomotive depot.
that once again houses Germany’s parliament. We cross
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Berlin
Charlottenburg Palace, Berlin
Oberbaum Bridge, Berlin
Brandenburg Gate, Berlin
the former Berlin Wall at the historic Brandenburg Gate, visit
secret police, Berlin Wall Crossing points such as the so-called
Checkpoint Charlie and the Museum Haus that exhibits some of
‘Palace of Tears’ and the East Side Gallery - an international
the many ways East Germans used to escape to the West, and
memorial of freedom of 105 paintings on the east side of the
delight at the sight of the lovely Charlottenburg Palace.
Berlin Wall.
Or choose our Freedom of Choice ‘Red Berlin’ walking tour of East Berlin’s communist past, taking in Husemannstrasse - the famous propaganda street - the Stasi HQ of the East German
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47
Gdansk Old Town
gdynia & gdansk Poland Together with neighbouring Gdynia and Sopot, Gdańsk forms a large metropolitan area called Trójmiasto (Tricity). This coastal region occupies an important place in Polish consciousness as the location of the start of World War Two on the 1st September 1939, and where the fall of communism in Central Europe began. This is also where the famous Solidarity movement Gdynia Warship
started, for protecting workers’ rights, which later became the symbol of resistance against the government. We spend the day exploring these delightful old cities and include visits to the Solidarity Trade Union Museum and the ‘Roads to Freedom’ exhibition presenting the 20th century history of the political changes leading to the collapse of communism and Soviet Union. We also enjoy a private organ concert at Oliwa Cathedral and a visit to Dlugi Targ (Long Market), one of the most beautiful streets of old Gdansk.
Long Market in Gdansk
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Malbork Castle
malbork
kaliningrad
Poland
Russia The capital of East Prussia, Königsburg, as it was then known,
Malbork castle, designated a UNESCO World Heritage Site,
was a wealthy German port and university town. After World
was the seat of the Teutonic State from 1280. Teutonic
War Two the European boundaries were re-drawn and the city
Knights originally built a fortified monastery here, later known
became part of the Soviet Union, which changed its name to
as the Upper Castle. In the 13th century a huge brick fortress
Kaliningrad after Bolshevik revolutionary Mikhail Kalinin who
was completed and stands overlooking the River Nogat. The
was one of Stalin’s inner circle. Once the Soviet Union collapsed
museum houses valuable collections of artistic amber wares,
the enclave became completely isolated from Mother Russia by
old weapons and military equipment.
the newly independent Lithuania and Belarus. It is home to the Russian Baltic Fleet. Amid the austere Soviet architecture that replaced most of the city centre after it had been all but destroyed by bombing, there are still suggestions of a more creative German past with picturesque Königsberg buildings, such as the gothic cathedral. Today is a fascinating visit to this unique enclave which is part of Russia but surrounded by the EU. Statue of Mikhail Kalinin
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kraków Poland Once a royal capital with an extraordinary history, and now a lively university town with fashionable bars and restaurants, Kraków is a fascinating city with beautiful monuments and an exuberant atmosphere. Highlights of the city include Wawel Hill, home to the Wawel Castle which is an impressive blend of Gothic original architecture and a Renaissance Palace, and Rynek Glowny, known as the Main Market Square. It is Europe’s largest medieval square. You can explore the city at your leisure and perhaps make the trip across the River Vistula to Podgórze, site of the Jewish Ghetto in Kraków and home to the Schindler factory - much of the film Schindler’s List was shot here. On our day in Kraków we also offer a number of fully included touring options outside of the city environs as part of our Freedom of Choice programme. Close to Kraków is AuschwitzBirkenau, now a poignant museum, which was the largest of the Nazi concentration camps during World War Two, where an estimated one million people perished. Alternatively, you can choose to visit the Wieliczka Salt Mines, a unique venue full of chambers, stairs, altars, pulpits and statues excavated and sculpted in rock salt. Descend the 360 steps into the mines and be amazed at the devotion of the miners who carved the incredible Chapel of Salt, a well-deserved place on the UNESCO World Heritage list.
bratislava Slovakia Bratislava is the capital city of Slovakia. Our tour includes the medieval Old Town (Starý Mesto) where we stroll through the cobbled streets of 18th century pastel buildings and the stunning Bratislava Castle perched high above the city on a hill overlooking the Danube. Close to the castle, set amongst the many hillside luxury villas, is the imposing Soviet War Memorial at Slavín where we learn about the city’s strategic position situated just behind the Iron Curtain.
Bratislava Castle
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Krak贸w Market Square
Sculptures at Wieliczka Salt Mines, near Krak贸w
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Auschwitz
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I
vienna
Take a guided tour through the magestic stately rooms of this
Austria
summer residence of the Habsburg family. This evening there will be a private concert in the fabulous City Palace featuring
Inspiring the greats from Mozart to Freud, this stunning city enthrals visitors with its rich heritage. A seductive metropolis of elaborate palaces, renowned coffee houses, classical music and enchanting opera.
members of the Vienna Boys’ Choir.
keszthely & lake balaton Hungary
Savour the captivating baroque elegance of romantic Vienna.
Keszthely is located at the western end of Lake Balaton. Here
Our tour of Austria’s capital city includes the impressive Vienna
there is a visit to the baroque Festetics Palace built on castle
Opera House, the majestic Ringstrasse, the Imperial Palace,
ruins in 1745 and expanded 150 years later. Alternatively
Parliament and City Hall. Have some free time to stroll
take a relaxing boat cruise on the calm waters of Lake Balaton.
along the Kartnerstrasse, sample Vienna’s famous cakes
Back onboard, the train skirts the southern shore of Lake
in the historic coffee houses or join a tour to the Imperial
Balaton between Keszthely and Budapest.
Schönbrunn Palace and Gardens.
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Szechenyi Baths, Budapest
St. Stephens Basilica, Budapest
Vienna Opera House
budapest
Hungarian Parliament, Budapest
variety of delicious foods and wines or head to one of the city’s
Hungary
famous thermal baths for a rejuvenating dip.
Budapest is actually two cities separated by the Danube. The
Included in our time spent in Budapest is two nights at the Four
old city of Buda and the imposing Royal Palace, dominates the
Seasons Hotel Gresham Palace, a unique art nouveau landmark
city with stunning views across the Danube to the commercial
which combines historical elegance with ultra-modern comforts.
heart of Pest. Our city tour includes the Royal Palace, St. Mathias Church and a panoramic view of the city from Gellert Hill. We will also see the Citadel, the Opera House, St Stephen’s Cathedral, Heroes Square and the City Park. On one evening we take in a beautiful dinner cruise along the Danube. Enjoy some time at leisure strolling along the banks of the Danube, visiting the historic Great Market Hall with its endless To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
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golden eagle danube express
important information about our tours
WHAT IS INCLUDED IN THE PRICE? All accommodation as per the itinerary - both on board the train and in hotels; all meals starting with dinner on the first day; a generous allowance of wine, beer, soft drinks and tea and coffee with all lunches and dinners both on and off the train; all arrival and departure transfers; guided off-train sightseeing excursions; luggage porterage; the services of experienced tour leaders; all gratuities and a doctor travelling with the group.
of incorrect or invalid visas. Please contact our Customer Services department for help and information. For customers in the United Kingdom we can put you in contact with our recommended visa support agency. INSURANCE It is a booking condition that you must be fully insured for any medical expenses that may be incurred whilst travelling. You will be asked to provide us with the name of your insurer and your policy number together with the 24 hour medical emergency assistance contact number. We will require this information at least six weeks prior to you travelling with us. VACCINATIONS As our rail journeys visit areas of developing countries, we strongly advise that you consult your doctor or a medical centre for specific health advice.
Pera Palace Hotel, Istanbul
WHAT IS NOT INCLUDED IN THE PRICE? International and domestic airfares (unless part of the itinerary); visa and excess baggage charges; insurance. Personal expenses such as drinks in the Bar Lounge Car or laundry. On some tours there may also be an occasional optional activity that needs to be paid for locally. ACCESS TO WI-FI WI-FI is not available on board our trains, but is often available and free to use in the off-train restaurants we use. Our tour manager will advise you in advance when wi-fi will be available, and will inform you of any necessary passwords for access. PASSPORT AND VISA INFORMATION It is your responsibility to be in possession of a valid passport and visa for your trip. A passport with a minimum of 6 months validity is required for all our rail tours. Some of the countries we visit require visas. Visa costs are not included in the price of the tour and these must be purchased independently. We can assist you with advice and any supporting documentation. We do not take any responsibility for any passengers in possession
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ONBOARD DOCTOR We provide a doctor on board all our tours who is available 24 hours a day. They carry a fully stocked medical kit but it is your responsibility to ensure that you obtain any vaccinations, prescribed and precautionary medicine for the countries you are visiting before travelling with us. INTERNATIONAL & DOMESTIC FLIGHTS Flights are not included (unless part of the itinerary) but we can advise fares and book them for you if the flights originate in the UK. Please note that we do not advise that you book flights more than 60 days in advance of the tour departure date (see Booking Conditions). HOTEL ACCOMMODATION Hotel accommodation as described in the tour itinerary is included in the price of the tour. Room upgrades are available on request, subject to availability and at an additional cost. ITINERARIES Accommodation and tour itineraries are subject to change at any time due to circumstances beyond our control. Every effort will be made to operate tours as advertised and as per the rail timings received.
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MINIMUM PASSENGER REQUIREMENTS All our rail tours require a minimum number of passengers to operate. Should this not be reached, we will offer an alternative tour. If no alternative is suitable a full refund will be offered. TRAVELLER HEALTH CONDITIONS To get the most out of our tours, passengers must be able to walk at least a mile per day at normal walking speed. The traveller represents that neither he/she has any physical or mental condition or disability that could create a hazard to him/herself or other members of the tour. Four Seasons Hotel, Prague
SPECIAL REQUESTS We pride ourselves on offering you a personalised and knowledgeable service and will make every effort to meet any of your special dietary, room or travel requests. Also we are very happy to cater for any special occasion or anniversary that you are celebrating whilst you are with us. Please advise us at the time of booking. SINGLE TRAVELLERS Many of our guests are single travellers and of course passengers travelling as small groups, families, couples or singles are all equally welcome. GRATUITIES All gratuities are included in the tour price and we strongly encourage passengers to refrain from offering gratuities to crew/hoteliers/drivers etc. We would prefer passengers to inform our management of any exceptional service received, and we will reward accordingly.
We reserve the right to refuse travel to anyone who, in the opinion of the tour doctor and tour manager would be incapable of completing the tour or would cause unacceptable delays to the rest of the group. In these circumstances there would be no refund for any unused part of the tour. If in doubt, please call us for advice. PROFESSIONAL AND FULLY PROTECTED Air holiday packages that include air booked with Golden Eagle Luxury Trains Ltd are ATOL protected with the Civil Aviation Authority. Our ATOL number is 3408. You can be confident that, in the unlikely event of our insolvency, all monies paid to us in advance of booking will be refunded or, if necessary, arrangements made for repatriation if you are already abroad. BOOKING CONDITIONS Our full booking conditions can be found on page 57.
LANGUAGE The primary tour language will be English. French, German and Spanish speaking guides are available on request at an additional cost. Please contact us for more information. Other languages may be available on request. MEETING POINTS Details of hotel/airport meeting points will be printed on the departure packs that will be sent to you one month prior to departure.
Golden Eagle Danube Express
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55
the golden eagle russia’s premier train
the trans-siberian express trans-siberian express
15
the the silk silk road road 21 DAYS
May – September, 2015
DAYS
19 September – 09 October, 2015 23 September – 13 October, 2015
caspian odyssey odyssey caspian
16
15 October – 30 October, 2015
DAYS
Moscow – Kazan – Yekaterinburg – Novosibirsk Irkutsk – Lake Baikal – Ulan Ude– Ulaan Baatar Vladivostok
Moscow – Volgograd – Khiva – Ashgabat Merv - Bukhara - Samarkand – Tashkent Almaty - Urumqi - Turpan – Dunhuang Jiayuguan – Xian - Beijing
Yerevan – Lake Sevan – Tbilisi – Gori – Uplistsikhe Mtskheta – Baku – Ashgabat – Khiva – Bukhara Samarkand – Tashkent - Almaty
arctic explorer
winter wonderland jewels of persia trans-siberian express
balkan explorer trans-mongolian express
a quest for the northern lights
12 29 December 2014 – 9 January, 2015 DAYS 12 February – 23 February, 2015 Saint Petersburg – Kirkenes (Norway) Murmansk - Petrozavodsk – Vladimir Suzdal - Moscow
15 DAYS
22 February - 8 March, 2015 6 March - 20 March, 2015
Moscow – Vladimir – Suzdal – Yekaterinburg Novosibirsk – Irkutsk – Lake Baikal - Ulan Ude Ulaan Baatar – Vladivostok
13 1 July – 13 July, 2015 DAYS 10 July – 22 July, 2015 Moscow - Kazan - Yekaterinburg - Novosibirsk Irkutsk - Lake Baikal - Ulan Ude - Ulaan Baatar
Voyages of a Lifetime by Private TrainTM The programmes we offer are carefully designed to balance generous amounts of relaxation, while voyaging across the vast landscapes of Russia, Central Asia and China with sightseeing that opens a window into the soul and spirit of the places and communities we visit. For more details please contact Golden Eagle Luxury Trains or visit our website.
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BOOKING CONDITIONS In these booking conditions references to ‘we’, ‘our’ and ‘us’ are to Golden Eagle Luxury Trains Limited a company registered in England and Wales (Company Number 02567148) whose registered office is at Denzell House, Dunham Road, Altrincham, Cheshire WA14 4QF. Our email address is mail@ goldeneagleluxurytrains.com. Our VAT number is 603 554365. Please read carefully the following conditions to which your booking is subject (“Booking Conditions”). Please also ensure that you have carefully read and understood the relevant tour itinerary, and the pre-departure information featured on our website.
PLEASE LET US KNOW IF YOU NEED AN ALTERNATIVE VERSION OF THESE BOOKING CONDITIONS SUCH AS LARGE PRINT, BRAILLE OR CD. 1 QUALITY STANDARDS & FLEXIBILITY 1.1 We aim to avoid surprise or disappointment by informing you of the following matters at this stage and if you have any doubts or concerns please raise these with us. Most customers acknowledge these matters as part of the travelling experience. 1.2 Please be aware that some of the facilities you encounter on our tours may not be to the standard which you may find on a conventional holiday or at home, except for the hotels and trains we use. We often travel in areas which, relatively speaking, have seen few tourists and the infrastructure is often not fully developed. Whilst services are improving, you should expect to encounter problems with plumbing, bureaucratic service, unpaved and uneven surfaces, the nonavailability of public restrooms and similar. 1.3 Please be aware that in operating our tours we rely upon other people and businesses. Tours do not always run as planned and, whilst we will always try our best to stick to the planned itinerary, please treat it as a guide rather than a strict timetable. Although we cannot always please all parties when changing an itinerary, our clients should anticipate changes being required. 2 CONFIRMATION OF BOOKING 2.1 When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these Booking Conditions. We do not accept a booking and no contract exists until we receive your deposit, we confirm your booking in writing (the “Booking Confirmation”) and if appropriate, we receive a signed Booking Form. The Booking Form and these Booking Conditions form part of the contract between us. If your confirmed arrangements include a flight, we (or if you booked via an authorised agent of ours, that agent) will also issue you with an ATOL Certificate. Please ensure that we are aware of any special requirements when making your booking (such as those relating to your health and dietary requirements and room types in hotels e.g. twin or double). Whilst every effort will be made by us to try and arrange your reasonable special requests, we cannot guarantee that they will be fulfilled. The fact that a special request has been noted on your confirmation invoice or any other documentation or that it has been passed on to the supplier is not confirmation that the request will be met. Failure to meet any special request will not be a breach of contract on our part unless the request has been specifically confirmed. We do not accept bookings that are conditional upon any special request being met. 2.2 A Booking Confirmation, ATOL Certificate and Invoice will be sent to you or, if you booked through an agent, to your agent upon receipt of the Booking Form (if appropriate) and deposit. Your Invoice will specify exactly what has been requested by you or your travel agent and it is your responsibility to check the Invoice and advise us, or your travel agent, immediately in the event of any error as changes cannot be made later. 2.3 Any money paid to an authorised agent of ours in respect of a booking covered by our ATOL is held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the agent’s obligation to pay it to us for so long as we do not fail financially. If we do fail financially, any money held at that time by the agent or subsequently accepted from the consumer by the agent, is and continues to be held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. 3 TRAVEL INSURANCE 3.1 It is a condition of your booking and your responsibility to ensure that you have current and valid Travel Insurance to cover your booking with us. We reserve the right to decline to accept a booking if adequate proof of such current and valid Travel Insurance is not provided to us if requested. Please note that we do not check individual policies for suitability. Upon request, we can refer you to an insurance broker for Travel Insurance, however we make no recommendation as to the suitability of, and accept no liability whatsoever in relation to, such insurance broker and or the Travel Insurance provided. You must supply us with the name, address and telephone number of your insurers, your policy number and the 24 hour medical emergency telephone number at least six weeks prior to travel. Any pre-existing medical conditions must be declared both to us and to your insurer; failure to do so may invalidate your Travel Insurance policy. 4 PAYMENT & PRICE VARIATION 4.1 We reserve the right to alter the prices of tours shown in our brochure and or on our website. You will be advised of the current price of the tour prior to the Booking Confirmation. 4.2 You must provide the deposit stated within 7 days of making a booking, upon receipt of the initial invoice. Deposit amounts may vary dependant on the tour and cabin type. The deposit amounts are indicated for each tour on the price grid, but may be subject to change. 4.3 We accept payment by cheque, credit card and debit card. If you pay by credit card, a charge of 2% will apply for all transactions (no charge will be applied for payments made by cheque or debit card). 4.4 If you do not supply the correct credit or debit card billing address and/or cardholder information, the issue of your tickets may be delayed and the overall costs may increase. We reserve the right to cancel your booking and levy cancellation charges if payment is declined or if you have supplied incorrect credit card information. We also reserve the right to undertake checks (including the electronic roll) in order to minimise credit card fraud. 4.5 We only accept payments in US Dollars with the exception of UK residents (payments in £ Sterling) and residents of the ‘Euro-zone’ countries (payments in Euros). 4.6 We must receive the balance due in relation to the tour at least 60 days prior to the tour departure date or in full, upon receipt of the invoice, if the booking is made 60 days or less from the tour departure date. If full payment is not received in cleared funds 60 days prior to the tour departure date then we reserve the right to treat the booking as cancelled and we will retain your deposit(s). 4.7 We do not expect to make surcharges or partial refunds but we reserve the right to do so. When the price of your chosen arrangements has been confirmed, then, subject to the correction of errors, we will only increase or decrease the price due to changes in transportation costs (including
the price of fuel); and to changes in the currency exchange used to calculate your arrangements; and to rates, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports any or all of which may result in a variation of your holiday price. 4.8 We will absorb and you will not be charged for any increase equivalent to 2% of the price of your travel arrangements, which excludes insurance premiums and any amendment charges and/or additional services or travel arrangements. You will be charged for the amount over and above that, plus an administration charge of £1.00 per person together with an amount to cover agents’ commission. If this means that any surcharge is greater than 10% of the cost of your holiday (excluding insurance premiums and any amendment charges), you will be entitled to cancel your booking and receive a full refund of all monies you have paid to the Company (except for any amendment charges) or alternatively purchase another holiday from us as referred to in Clause 7 (if this is of equivalent or higher quality you will not have to pay more but if it is of lower quality you will be refunded the difference in price). You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to cancel your holiday or choose an alternative holiday. If you do not tell us that you wish to do so within this period of time, we are entitled to assume that you will pay the surcharge. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. Should the price of your holiday go down due to the changes mentioned above, by more than 2% of your confirmed holiday cost, then any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. We promise not to levy a surcharge within 30 days of the start of your tour. No refunds will be made within this period either. 5 YOUR CHANGES TO A TOUR 5.1 If you wish to alter your booking (for example, a change of date or transfer details) we will do our utmost to make these changes but it may not always be possible to make changes particularly close to the tour departure date. Certain changes (e.g. flight bookings, extra nights and alterations to train accommodation) may not be made or accepted within 45 days of the tour departure date and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements. Any request for an alteration to a booking must be made in writing by the person who made the booking in accordance with Clause 2.1 or your travel agent. We reserve the right to charge an administration fee of £50 per amendment and any further charge to cover any costs and fees we incur. You should be aware that these costs may increase the closer to the tour departure date that changes are made and therefore any request for a change should be made as soon as possible 6 YOUR CANCELLATION OF A TOUR 6.1 A cancellation of a booking must be made without delay, in writing and be signed by the person who made the booking in accordance with Clause 2.1 or your travel agent. The date of cancellation is the date on which your letter, fax or e-mail is received by us, and it is your responsibility to ensure that we have received your communication. There will be a cancellation charge to compensate us for making your booking, as we have already incurred costs and the risk that we will be unable to resell your place(s). The charges are as follows (and exclude Travel Insurance premiums which are non-refundable): Cancellation 61 days or more prior to tour departure date - Loss of deposit paid or due Cancellation 60 days or less prior to tour departure date - 100% of the total cost of the holiday NOTE: If the reason for your cancellation is covered under the terms of your Travel Insurance policy you may be able to reclaim cancellation charges under your Travel Insurance. 7 OUR CHANGES TO A TOUR Pre-departure 7.1 All the facts in the tour brochure have been checked for accuracy before publication. However, arrangements for our tours are made many months in advance and occasionally changes may have to be made (including but not limited to the cancellation and/or substitution of guest speakers or a change of hotel) and we reserve the right to do so at any time. Most of these changes will be minor (e.g. a modified service of carriages attached to a regular service train) and we will advise you or your travel agent of them as soon as possible. In the event of any major changes (e.g. a change in price equal to or exceeding 10% - unless such increase is due to events beyond our reasonable control), a change of outward departure time or overall length of time you are away of twelve or more hours, a change to accommodation of a materially lower standard, a significant change of itinerary missing out one or more major destinations substantially or altogether, a change of UK airport (excluding change of London airports) or a change of flight time by more than 12 hours) you or your travel agent will be informed of these at the time of booking or as soon as possible, if there is time before your departure and the provisions of clause 7.2 shall apply. 7.2 If a major change to your tour becomes necessary you may either: (a) accept the changes; (b) accept an alternative tour of a comparable standard from us if we have a suitable tour available (we will refund the price difference if a tour of lower price is taken); or (c) accept an alternative tour of a superior standard from us if a suitable tour is available provided that you pay the price difference; or (d) cancel your reservation and receive a full refund. You must inform us of your decision as soon as possible. Where you choose option (a), (b) or (c) (you accept the changes) we will inform you of any additional costs before you make your decision and reserve the right to charge you for any additional charges incurred by us in making those changes. Where you choose option (d) the provisions of clause 8.2 may apply (save for the “major change” being an increase in the price of 10% or more). 7.3 Due to changes in airline schedules, or other operating reasons after our tours are booked, it is sometimes necessary to change the airline, airport or aircraft notified to you or your travel agent. Any changes to the actual airline after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Such a change is deemed to be a minor change and the provisions of clause 7.1 (as appropriate) shall apply. Other examples of minor changes include alteration of your outward / return flight by less than 12 hours and or changes to aircraft type. Post-departure 7.4 On rail tours that include haulage by specific locomotives, travel in specific carriages, or on specific lines, whilst every effort will be made to ensure that these features are provided as advertised, there can be occasions when, for reasons outside of our control, the specific features cannot be provided. In this situation we will endeavour to provide alternative traction, accommodations or routing such as the circumstances allow. If we cannot make suitable alternative arrangements or if you refuse to accept these for good reason, we will arrange to transport you back to your tour departure point or to the point our contracted services commenced as soon as we reasonably can.
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7.5 However, we and our agents at all times reserve the right to make such substitutions in relation to aspects of the tour for mechanical, operating or other matters required for reasons beyond our reasonable control (such as any war or terrorist activities (threatened or actual), riot, civil unrest, closure of airports, industrial action (threatened or actual), political conditions, natural or nuclear disaster, fire, adverse weather conditions, changes to or cancellation of air, river, sea or rail services or any other events outside our reasonable control). 7.6 We reserve the right on occasions (at our sole discretion), due to effective load management procedures on the train, to provide cabin upgrades for selected passengers without additional charge. Such cabin upgrades are not guaranteed, cannot be requested and may only be notified on the first day of the tour. 7.7 We and our agents at all times reserve the right, without liability to you, to cancel and or amend any programme of guest speakers without notice to you. For the avoidance of doubt, you shall not be entitled to cancel your tour and or any refund of monies paid by you, due to the cancellation and or amendment to a programme of guest speakers. In the event that you cancel your tour due to such reasons, the cancellation charges set out in clause 6.1 shall apply. 8 OUR CANCELLATION OF A TOUR 8.1 We reserve the right in any circumstances to cancel your tour (including but not limited to the minimum number of travellers required for a particular travel arrangement not being reached) and in this event you will receive a full refund of all the money that you have paid to us in relation to the cancelled tour. We will not cancel your trip less than 60 days before scheduled tour departure date except for reasons of Force Majeure or failure to pay the final balance of the price of the tour. 8.2 We will pay you reasonable compensation for cancelling a tour save where it is done for (i) unusual and unforeseeable circumstances beyond our reasonable control (and which could not have been avoided even if all due care had been exercised), (ii) your failure to pay the final balance of the price of the tour or (iii) (because our tours are based upon an economic minimum number of passengers) if a minimum number of travellers is not reached. We recommend that you take out insurance with cancellation cover and do not make arrangements incidental to the tour more than 60 days prior to scheduled tour departure date. 9 TRAIN SCHEDULES & FLEXIBILITY 9.1 The trains used for our tours usually run on busy main lines, cover huge distances and operate to pre-agreed schedules. Occasionally operational, mechanical or other reasons beyond our control can cause delays resulting in rescheduling, reducing or cancelling parts of the cultural and sightseeing program in order to maintain our overall schedule. On our specialist steam hauled tours delays are not unusual as there are no longer servicing points for these historic locomotives. 9.2 No refunds will be made if time constraints dictate that elements of the cultural and sightseeing program or route are reduced to maintain our overall schedule or if any accommodation, sightseeing, meals or services are not utilised. 10 OTHER CONDITIONS 10.1 International Conventions: You are required to accept the terms and conditions of any relevant international convention, for example, the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage and delay to luggage. We are to be regarded as having all benefit of any limitation of compensation contained in these or any other conventions. Copies of international conventions that will apply to your tour are available on request. 10.2 Conditions of Suppliers: Many of the services which make up your holiday are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions which will form part of your contract with us. Some of these terms and conditions may limit or exclude the supplier’s liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions are available on request from ourselves or the supplier concerned. 11 VISAS, AIR TICKETS & PASSPORTS 11.1 Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and or Consulate, however general information about passport and visa requirements which apply to British Citizens is set out in our tour update letter. 11.2 Generally a full passport with at least 6 months validity from the end of the tour is required for all our tours. However, it is your responsibility to check your passport, visas and air tickets to ensure that they have been issued correctly for the correct dates and to advise us, or your travel agent, immediately in the event of any error. Any guidance we provide is provided in good faith however you and other members of your party should ensure that you obtain all the necessary documentation and visas prior to departure as we accept no responsibility if you cannot travel or for the refused or delayed entry of a passenger into a country because of incorrect documentation and/or you have not complied with any passport, visa or immigration requirements. Any repatriation charges will be the responsibility of the passenger. 12 TRAVEL DOCUMENTS 12.1 Travel documents will be issued after receipt by the Company of the full price or final balance for the tour and not normally later than fourteen days prior to departure. Tickets are usually available on departure when a booking is made within 7 days of departure. Please take your Booking Confirmation with you on departure. It is your responsibility to contact us immediately upon receipt of your travel documents in the event that they contain any errors. 13 BAGGAGE ALLOWANCE 13.1 Airline free baggage allowances can vary depending upon the airline and we recommend that you check your flight tickets and/or contact the relevant airline if in doubt. Baggage maximum weight limits on trains, used for our tours are 50kg per person which should not be exceeded without our prior approval. 13.2 Where private aircraft are included in the tour itinerary there will be a baggage maximum weight limit which will be advised to you approximately 90 days prior to the tour departure date. 14 OUR LIABILITY TO YOU 14.1 We will accept responsibility for the arrangements we agree to provide or arrange for you as an “organiser” under the Package Travel, Package Holidays and Package Tours Regulations 1992 as set out below. Subject to these booking conditions, if we or our suppliers perform or arrange the services which we are obliged to provide for you under our contract with you, as set out on your confirmation invoice, taking into consideration all relevant factors (for example following
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the complaints procedure as described in these conditions and the extent to which ours or our employees’ or suppliers’ negligence affected the overall enjoyment of your tour), we will pay you reasonable compensation. Please note that it is your responsibility to show that we or our supplier(s) have been negligent if you wish to make a claim against us. 14.2 We will not be responsible or pay you compensation for any injury, illness, death, loss, damage, expense, cost or other claim of any description if it results from:(a) the act(s) and/or omission(s) of the person(s) affected; (b) the act(s) and/or omission(s) of a third party unconnected with the provision of the services contracted for and which were unforeseeable or unavoidable; or (c) unusual or unforeseeable circumstances beyond ours or our supplier(s) control, the occurrence of which could not have been avoided even if all due care had been exercised; (d) an event which either ourselves or our suppliers could not, even with all due care, have foreseen or forestalled. 14.3 We limit the amount of compensation we may have to pay you if we are found liable under this clause: (a) loss of and/or damage to any luggage or personal possessions and money, The maximum amount we will have to pay you in respect of these claims is an amount equivalent to the excess on your insurance policy which applies to this type of loss per person in total because you are assumed to have adequate insurance in place to cover any losses of this kind. (b) Claims not falling under (a) above and which don’t involve injury, illness or death The maximum amount we will have to pay you in respect of these claims is twice the price paid by or on behalf of the person(s) affected in total. This maximum amount will only be payable where everything has gone wrong and you or your party has not received any benefit at all from your booking. (c) Claims in respect of international travel by air, sea and rail, or any stay in a hotel i) The extent of our liability will in all cases be limited as if we were carriers under the appropriate Conventions, which include The Warsaw/Montreal Convention (international travel by air); The Athens Convention (with respect to sea travel); The Berne/Cotif Convention (with respect to rail travel) and The Paris Convention (with respect to hotel arrangements). You can ask for copies of these Conventions from our offices. Please contact us. In addition, you agree that the operating carrier or transport company’s own ‘Conditions of Carriage’ will apply to you on that journey. When arranging transportation for you, we rely on the terms and conditions contained within these international conventions and those ‘Conditions of Carriage’. You acknowledge that all of the terms and conditions contained in those ‘Conditions of Carriage’ form part of your contract with us, as well as with the transport company and that those ‘Conditions of Carriage’ shall be deemed to be included by reference into this contract. ii) In any circumstances in which a carrier is liable to you by virtue of the Denied Boarding Regulation 2004, any liability we may have to you under our contract with you, arising out of the same facts, is limited to the remedies provided under the Regulation as if (for this purpose only) we were a carrier. iii) When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question. iv) It is a condition of our acceptance of liability under this clause that you notify any claim to ourselves and our supplier(s) strictly in accordance with the complaints procedure set out in these conditions. You agree to co-operate fully with us in respect of any legal proceedings which we may take against a third party in relation to the non-performance or improper performance of the services involved in providing the tour supplier. v) Where any payment is made, the person(s) receiving it (and their parent or guardian if under 18 years) must also assign to ourselves or our insurers any rights they may have to pursue any third party and must provide ourselves and our insurers with all assistance we may reasonably require. vi) Please note, we cannot accept any liability for any damage, loss or expense or other sum(s) of any description: (a) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or (b) relate to any business. 14.4 Excursions or other tours not provided by us that you may choose to book or pay for whilst you are on our tour are not part of the tour provided by us. For any such excursion or tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of such excursion or tour or for anything that happens during the course of the provision by the operator. 14.5 Under EU law you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. However reimbursement in such cases will not automatically entitle you to a refund of your tour cost from us. Your right to a refund and or compensation from us is set out in Clause 6. If any payments to you are due from us, any payment made to you by the airline will be deducted from this amount. 15 FLIGHT DELAYS AND HELP & ASSISTANCE 15.1 If you or any member of your party miss your flight or other transport arrangement, it is cancelled or you are subject to a delay of over 3 hours for any reason, you must contact us and the airline or other transport supplier concerned immediately. 15.2 The Package Travel etc Regulations 1992 provide that in the event that you experience difficulty on the occurrence of circumstances described in clauses 14 (2) (a) (b) (c) or (d) of these booking conditions, we will provide you with prompt assistance. Where you experience a delay which is not owing to any failure by us, our employees or sub-contractors, this prompt assistance is likely to extend to providing help in locating refreshments, accommodation and communications but not paying for them. Any airline or other transport supplier may however pay for or provide refreshments and/or appropriate accommodation and you should make a claim directly to them. Subject to the other terms of these conditions, we will not be liable for any costs, fees or charges you incur in the above circumstances, if you fail to obtain our prior authorisation before making your own travel arrangements. 15.3 Under EU Law, you have rights in some circumstances to refunds and/or compensation from the airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. If the airline does not comply with these rules you should complain to the Civil Aviation Authority at www.caa.co.uk/passengers. Reimbursement in such cases is the responsibility of the airline and will not automatically entitle you to a refund of your holiday price from us. If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. A delay or cancellation to your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight.
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15.4 We cannot accept liability for any delay which is due to any of the reasons set out in clause 16 of these booking conditions (which includes the behaviour of any passenger(s) on any flight who, for example, fails to check in or board on time). 15.5 The carrier(s), flight timings and types of aircraft shown in this brochure or on our website and detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. We shall inform you of the identity of the actual carrier(s) as soon as we become aware of it. The latest flight timings will be shown on your tickets which will be despatched to you approximately two weeks before departure. You should check your tickets very carefully immediately on receipt to ensure you have the correct flight times. If flight times change after tickets have been dispatched we will contact you as soon as we can to let you know. 15.6 Please note the existence of a “Community list” (available for inspection at http://ec.europa. eu/transport/air-ban/list_en.htm) detailing air carriers that are subject to an operating ban with the EU Community. 15.7 This brochure is our responsibility, as your tour operator. It is not issued on behalf of, and does not commit the airlines mentioned herein or any airline whose services are used in the course of your travel arrangements. 16 FORCE MAJEURE 16.1 Except where otherwise expressly stated in these booking conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by any event which we could not, even with all due care, foresee or avoid. These events can include, but are not limited to war, threat of war, civil unrest, terrorist activity and its consequences or the threat of such activity, riot, the act of any government or other national or local authority, industrial dispute, natural or nuclear disaster, fire, chemical or biological disaster and adverse weather conditions and all similar events outside our control (“Force Majeure”). Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure. We will follow the advice given by the Foreign Office. 17 SAFETY ON RAIL TOURS 17.1 Railways are busy and potentially dangerous places. If you alight other than at scheduled stops at recognised stations, or visit any railway installation, whether included or not in the tour, you do so entirely at your own risk and are advised that your travel insurance MAY NOT cover you in case of mishap. Permission to travel on the locomotives, or on any other part of the train not normally accessible, may be given during the tour however you do this entirely at your own risk. 18 BEHAVIOUR 18.1 As the tour involves travelling in a group you agree to accept the full authority of our designated Tour Manager. 18.2 Passengers are expected to behave in a reasonable manner toward other passengers, our personnel and other persons with whom passengers have contact during our tour. We reserve the right at our absolute discretion to terminate without notice the tour arrangements of any passenger whose behaviour is such that it does or is likely to, in our reasonable opinion, or in the opinion of any airline pilot, Tour Manager, accommodation owner or manager, their servants or agents or any other person in authority, cause distress, damage, danger or annoyance to any of our other customers, employees or any other person, or to cause damage to property. In these circumstances we may require that the relevant passenger leave the tour as soon as practicable. In such circumstances we will not be liable for any refund, compensation or costs incurred by you and or the relevant passenger whatsoever. 19 CONSUMER PROTECTION 19.1 Where air travel is included in the tour price and where flights are taken as an option in our brochure, you benefit from ATOL protection. We provide this security by way of Air Travel Organiser’s License granted by the Civil Aviation Authority under ATOL number 3408. When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists the flight, accommodation, car hire and/or other services that are financially protected, where you can get information on what this means for you and who to contact if things go wrong. In the unlikely event of our insolvency, where you have booked and boarded an international flight from the U.K., the CAA will ensure that you are not stranded abroad or will arrange to refund to you any money you have paid to us for an advance booking. For further information visit the ATOL website at www.atol.org.uk The price of our flight inclusive arrangements includes the amount of £2.50 per person as part of the ATOL Protection Contribution (APC) we pay to the CAA. This charge is included in our advertised prices. Not all holiday or travel services offered and sold by us will be protected by the ATOL Scheme. ATOL protection extends primarily to Customers who book and pay in the United Kingdom. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL Scheme (or your credit card issuer where applicable). If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. If you book arrangements other than an ATOL protected flight or package holiday from us, your monies will not be financially protected. Please ask us for further details. 20 HEALTH 20.1 Please ensure that you inform us of any relevant medical conditions or health issues prior to booking a tour. Also inform your Tour Manager at the beginning of the tour. Where possible a doctor will usually be on board during our tours. Please note that our doctors are fully insured for claims brought within the UK, but not elsewhere. Foreign citizens must therefore note that any issues or claims arising from medical treatment are therefore subject to the exclusive jurisdiction of the courts of England and Wales and must be brought within the UK in order for them to benefit from
the cover under the insurance policy which has been arranged. 20.2 A moderate degree of physical fitness is needed to participate in our tours, which are rated as moderate to rigorous touring due to the daily walking involved and the overall shortcomings of the tourism infrastructure. You may encounter unpaved sidewalks, uneven surfaces and problems getting on and off trains (perhaps due to low platforms, steep steps and gaps between the platform and the train). On the trains used for the tour, restaurant, bar and shower cars may be some distance from your sleeping car and although we use reasonable endeavours to arrange porterage you may have to carry your luggage for short distances. Flexibility, a sense of humour, the ability to walk at least a mile a day and keep up with your fellow passengers will be essential components to the enjoyment of your tour. 20.3 In the event that we (at our sole discretion) agree to accept a booking from a passenger who uses a wheelchair, due to the poor facilities available to disabled passengers in many countries visited during the tour and the characteristics of the tour facilities set out in Clause 20.2 above, such passengers must be accompanied for the duration of the tour by at least one person who is willing to push that passenger’s wheelchair when required. 20.4 Passengers should refer to guidance published by the Department of Health which is available from travel agents or from the Department of Health and see www.doh.gov.uk. All passengers should check with their doctor before departure as to which inoculations are considered necessary or recommended for the area in which you will be travelling during the tour. Such precautions do not take the place of insurance. In some foreign countries the standard of hygiene and safety may differ from those in the UK. For your own protection you should take particular care with hygiene and to what you eat and drink whilst abroad. 20.5 If in the reasonable opinion of any person in authority (including our Tour Manager acting in accordance with the opinion of a medical practitioner), your physical and or mental condition means that you should not continue with the tour we may require that you leave the tour as soon as practicable. In such circumstances, we will not be liable for any refund, compensation or costs incurred by you whatsoever. 21 DATA PROTECTION 21.1 In order to process your booking we need to use the personal information that you provide. Some of this personal information may be “sensitive personal data” such as details of any disabilities, or dietary/religious requirements. We must pass the personal information we collect to relevant suppliers of your booking such as airlines, hotels and transport companies. The information may also be provided to security or credit checking companies, public authorities such as customs/ immigration (if required by them), the Information Commissioner’s Office, and or as required by law. Additionally, where your tour (or part thereof) is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons (including but not limited to third parties outside the EEA). You are responsible for ensuring that other members of your party are aware of and consent to this clause. 21.2 We would like to hold information (including email address), where collected by us, for our own future marketing purposes. If you do not wish to receive such approaches in future, please inform us as soon as possible. 21.3 You acknowledge and understand that from time to time photographers and or film makers may be present during the tour, and images produced by such photographers and or film makers may feature you and other passengers (the “Images”). You herby grant to us permission to use such Images throughout the world for any of our commercial or non-commercial purposes in all and any media, in its original format or edited or altered in any way which we deem appropriate. You also confirm that you consent to us storing copies of the Images for the purposes set out in this Clause 21.3 and or transferring such Images to a destination outside the European Economic Area (the “EEA”) or storing them at a destination outside the EEA for the purposes set out in this Clause 21.3. 22 SEVERABILITY 22.1 If any provision of these Booking Conditions shall be found by any court or administrative body of competent jurisdiction to be invalid or unenforceable the invalidity or unenforceability of such provision shall not affect the other provisions of these Booking Conditions and all provisions not affected by such invalidity or unenforceability shall remain in full force and effect. The parties hereby agree to attempt to substitute for any invalid or unenforceable provision a valid or enforceable provision which achieves to the greatest extent possible the economic legal and commercial objectives of the invalid or unenforceable provision. 23 COMPLAINTS 23.1 In the unlikely event that you have any problem or complaint during your tour please bring it to the attention of the Tour Manager immediately so that he or she has the opportunity to find a solution. Should a problem remain unresolved during the tour then please write to us promptly upon your return and, in any event, within 28 days of your return from the tour. In the event that you do not tell us in that period this may affect our ability to investigate complaints and may impact on the way that your complaint is dealt with. 23.2 We strongly recommend that you communicate any complaint to the supplier of the relevant services and our representative without delay and complete a report form during the tour. If you do not follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint during the tour and this may affect your rights under these Booking Conditions. 24 LAW & JURISDICTION These Booking Conditions and any agreement to which they apply are governed in all respects by English law. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking will be dealt with by the Courts of England and Wales only. 25 FOREIGN OFFICE ADVICE You are responsible for making yourself aware of Foreign Office advice and State Department warnings in regard to the safety of the countries and areas in which you will be travelling and to make your decisions accordingly. Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure. (See clause 16).
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To Book Call +44 (0)161 928 9410 or Call Your Travel Agent
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golden eagle luxury trains limited Denzell House, Denzell Gardens, Dunham Road, Altrincham, Cheshire, WA14 4QF, United Kingdom Tel: +44 (0)161 928 9410 Fax: +44 (0)161 941 6101 Email: mail@goldeneagleluxurytrains.com
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