What is Chatbot and How Can the Working Process Transform
Chatbot is majorly defined as an AI-based program that helps us to chat. Chatbot software is somewhere bridging the gap with automated replies by stimulating human conversation to different ends. Chatbots are majorly used for instant auto-replies to queries.
Witnessing these changes, many chatbot development services offer a wide range of rich features that help most ventures enhance their overall performance.
Why
is
a
Chatbot
Important?
Most firms are now adopting these chatbot solutions to perform their tasks more effectively. These human interventions become a great approach to perform tasks in a more configure, optimise and systematic way. If believed in a figure, Chatbots can save up to 30% in customer support costs.
Some
of
the
Popular
Chatbot
Frameworks?
These automated customer care services are coming up with
great support from many leading companies. Here are a few popular names of chatbot framework.
1.
IBM
Watson
Assistant
Popular in the field of a chatbot, it has been delivering the services for a long time.
2.
Many
chat
Provides you with a platform for messenger bots to interact with clients and boost marketing.
3.
Microsoft
Bot
Framework
This framework is widely used in the entertainment, banking and travel industry.
4.
Chatfuel
Provides integrated artificial intelligence solutions. Some renowned brands that use this platform are Adidas, Buzzfeed, British Airways and Uber.
5.
Dialog
Flow
It has two versions: Conveniently link the bot with a variety of platforms such as Google Assistant, Facebook Messenger and Amazon Alexa.
6.Botsify
Artificial Intelligence chatbot used by leading brands such as Shazam, Unicef NZ and Apple
7.Amazon
Flex
Develop a chatbot that you need to use the Amazon Lex console that can be combined with Facebook Messenger, Slack & Twilio SMS.
Thank You!!