M93 Owner's Guide by DevMcGill

OWNER’S GUIDE

WELCOME TO YOUR NEW M9-3 LIVING SPACE

It is with great honour that we welcome you as a new owner in the magnificent M9-3 condo project, which is the pride of the whole DevMcGill family. Your well considered choice offers you an innovative and distinguished living space designed in the spirit of the maximization of interior space, with a focus on living life beyond walls. Completely dedicated to meeting your needs, M9-3’s location, views, common areas and impressive quality of architecture and interior finishes makes this project unique. You have made a wise investment for your future and we would like to thank you. Enjoy the M9 neighbourhood to the fullest; after all, it’s your neighbourhood now. Welcome home!

Stéphane Côté Président of DevMcGill

CONTENTS 01

NEIGHBOURHOOD INFORMATION

06 - 15

AMENITIES

16 - 26

TECHNICAL AND MAINTENANCE INFORMATION

27 - 109

WARRANTIES

110 - 122

FREQUENTLY ASKED QUESTIONS

123 - 127

SERVICES AND USEFUL PHONE NUMBERS

128 - 1 34

DEVMCGILL

135 - 138

01 NEIGHBOURHOOD INFORMATION

YOUR LIVING SPACE BEYOND WALLS

Walk to work or to the Metro. Steps away from boutiques and restaurants. An elevator ride away from the SkyTerrasse TM, the gym and the SkyLounge.

NEIGHBOURHOOD MAP DE MAISONNEUVE N

A14

METC AL FE

E W

T1 T6

VIGER ave. W M10

SA IN T- AN

SA IN T- PA

M1 RI CE

MC GILL

ST -M AU

R15

KING

CO LA

NORMAND

MC GIL L

QUEE N

DUKE

O GT

PRINCE

ANN

DALHOU SIE

ISES DES SOE URS-GR

S4 A1

LLIN

EAN

SA IN TA5

PLAC

OU E D ’Y

PAUL

W S6

V IL LE

R2 R12 A10 A9

OTTAW A

NAZAR ETH

YOUNG

SHANNON

PEEL

MURRAY

E NTA MO

R5 R14

R11

WELLINGT ON

R10

M9 S5

R18 R16

ST-S ACR EMENT A3

UL W

WI LLIAM

WILLIAM

CTEUR

M12

ST-J

NOTRE DAM E W

ST- PIE RRE

M11

SAIN T-JA CQU ES M3

ME W NOTRE DA

DE L’INSPE

A12

T8 W

DU KE

A11

TO IN E W

ST -S UL PI

JEAN-D’EST RÉE S

SAI NT -JA CQ UES

ND RE IER DE LA GA UC HET

JEA NN E-M AN

T3 M5

SAIN T-FR ANÇ OIS XAVI

ST -A LE XA

LA CAT HÉD RALE

E LC

UNIVERSITY

PEE L T2

R NT

BE LM ON T

DE BL EU RY

STANLEY

RENÉ-LÉVESQU E Boul. W A13

LA DE

SQUE Boul. W

LUC IEN LAL LIE R

ARGY

MANSFIELD

RE NÉ-LÉVE

DRUMMOND

DE LA MONT AGNE

SAIN TE-C ATH ERIN

M CO

W T

-P

E VI

N MU

E W R17

R13

MIL

N MU

TRANSPORTATION

BOUTIQUES AND SERVICES

HEALTH AND CARE

RESTAURANTS & BARS

GROCERY STORES AND CAFÉS

LIFE STYLE A1

LE CARTET, CATERER / RESTAURANT

VAN HOUTTE CAFÉ

OLIVE & GOURMANDO, BAKERY

A10

BENIAMINO, GOURMET GROCERIES

TITANIC, CAFÉ

A11

COUCHE TARD

MÉTRO PLUS, GROCER

A12

BOULANGERIE 1001 GRAINS

MARCHÉ DE LA VILLETTE, DELI

A13

PREMIÈRE MOISSON

FRUIT AND VEGETABLE MARKET

A14

IGA SUPERMARKET

SUSHI SHOP

A15

DÉPANNEUR

PRESSE CAFÉ

HOLDER

R10

TOKYO, SUSHI BAR

GRAZIELA

R11

LE LOCAL

LA PIZAIOLLE

R12

LA GRANGE

HÔTEL W

R13

DA EMMA

HAMBAR

R14

LA GARGOTTE

CLUNY

R15

BAR LE CONFESSIONNAL

L’APPARTEMENT

R16

MASALA CUISINE

VALLIER

R17

CAFÉ DES ÉCLUSIERS

BAR ET BOEUF

R18

LE HANGAR

CENTRE YOGA PLUS

INSTITUT L’IMMA, BEAUTY SALON

NAUTILUS, GYM

STAR LIFE, TRAINING CENTER

SALON BOUTIQUE GLAM

SCANDINAVE LES BAINS, SPA

BOTA BOTA, SPA

LE TULIPIER, FLORIST

DRY CLEANER

GARDERIE IMAGINATION, DAYCARE

TAILOR AND SEAMSTER

TD BANK

MARIE SOPHIE DION, OPTICIAN

SCOTIA BANK

M10

ATRIUM 1000 DE LA GAUCHETIÈRE

SAQ

M11

ULTRAMAR GARAGE

CAR WASH

M12

ÉCOLE DE TECHNOLOGIE SUPÉRIEURE

RTL TERMINUS

ACCESS TO 720 EAST

WINDSOR STATION

ACCESS TO 720 WEST

CENTRAL STATION

ACCESS TO BONAVENTURE

AIRPORT BUS

UNDERGROUND CITY, RÉSO

THE QUARTIER BONAVENTURE

MONTRÉAL QUARTIER BONAVENTURE WORK STARTS THIS FALL Work on the Quartier Bonaventure will get underway this fall. Some changes were made to the project following public consultations this past winter. Therevised version of the project to convert the Bonaventure Expressway into a broad urban artery will include a transitional solution for public transit between the South Shore and downtown. Rather than a reserved bus lane along Dalhousie street, the new concept calls for bus routes along three streets in the area, i.e. Peel, de Nazareth and Dalhousie. This is a more economical solution, in addition to reducing the number of buses on Dalhousie by half and routing them farther away from residential buildings. The project also includes new green spaces and public spaces on the traffic islands, to accentuate the symbolic nature of this gateway to the city. A joint City-Société du Havre project office will be established in the coming weeks to oversee the project. A joint project committee will also be set up. All the work on this part of the Bonaventure Expressway is to be completed by 2014. The cost of the revised project is estimated at $141.7 million for the Bonaventure section and $61 million for improving public transit access to downtown. Progress updates will be available at: www.havremontreal.qc.ca

BONAVENTURE PROJECT NATURE OF THE PROJECT The goal is to redevelop the gateway to the city along the Bonaventure expressway between the Champlain Bridge and rue Notre-Dame. PHASE I CALLS FOR: • Turning the raised section of the Bonaventure Expressway between rue de la Commune and rue Notre-Dame into an urban boulevard • Landscaping certain islands in the centre of the future urban boulevard to create public spaces. • Preparing certain blocks in the area for real-estate development • Various measures to improve service for public transit users Phase I will help create a prestigious gateway to downtown and to forge closer bonds between the adjacent neighbourhood (in both the north-south and eastwest axes) PHASE II CALLS FOR: • Shifting the Bonaventure Expressway between the Victoria and Champlain bridges, to create a riverside park. PHASE III CALLS FOR: • Transforming the Bonaventure Expressway between Victoria Bridge and rue de la Commune

ACTUAL VIEW FROM M9

DEMOLITION OF THE HIGHWAY

FUTUR VIEW FROM M9

FUTUR PROJECT BONAVENTURE HIGHWAY

02 COMMON AREAS AND AMENITIES

FIRST LEVEL / ENTRANCE

Parking entrance / exit

Entrance Vestibule

Entrance ramp to parking

Lobby

Elevator lobby

Elevator 1

Elevator 2

Mail boxes

Stairs to storage spaces

Storage

Stairs 2

Stairs 1

Commercial space

Electric meter room

PARKING LEVEL 1

Parking level 1

Elevator 2

Elevator 1

Stairs 1

Stairs 2

Technical services room

Garbage room

Reclycling

Bathroom for disabled persons Maintenance office

10 6

9 7

Parking for disabled persons

PARKING LEVEL 2 1

Parking Level 2

Elevator 1

Elevator 2

Stairs 2

Stairs 1

Bike racks

PARKING LEVEL 3 1

Parking level 3

Elevator 1

Elevator 2

Stairs 1

Stairs 2

Bell / Videotron room

2 4

3 5

ROOF-TERRASSE (SkyTerrasse TM)

6 8

2 3

Elevator 1

Elevator 2

Garbage chute

Stairs 2

Stairs 1

Jacuzzi

Pool

Gym

Bathroom

Skylounge

Reception room

BBQ area

COMMON AREAS AND AMENITIES

GENERAL REGULATIONS •

•

All co-owners, renters or occupants shall respect the regulations in force (and ensure that the members of their family and all their guests respect the regulations) under penalty of expulsion;

All persons in the common areas or using the amenities are required to comply with the regulations in force; All persons in the common spaces or using the amenities are required to ensure the tranquility of the premises and to respect the other residents on site; Smoking is strictly forbidden in all the common areas; When there are signs in place indicating the common areas are undergoing maintenance or upkeep, for your own safety and the safety of all co-owners please follow all instructions and use the common areas and amenities only when they are available and there are no signs indicating that they are closed or undergoing maintenance; All co-owners are liable, with respect to the co-owners’ association, for any damage caused by their fault or negligence. Thus, all co-owners are required to reimburse the co-owners’ association any and all amounts arising following any damage to the common areas caused by a co-owner himself, or by his family or guests.

USE OF COMMON AREAS AND AMENITIES PARKING AREAS The parking lots are located on the three lower levels of M9-3. Your parking space, if you have one, has been assigned to you. You should have already received the remote control that grants access to the parking lots at the same time you received the rest of your keys, at the signing at the notary’s office. If this is not the case, please contact DevMcGill’s customer service (514-288-4737, ext: 142). If you lose the remote control for the parking area, please contact the condominium manager (514-871-0100) as soon as possible to deactivate your controller and get a new one at your own expense.

LOBBY To access the lobby, you must use the main entrance key which was given to you at the notary’s office. We ask you to please not let anyone enter the lobby that does not have a key to access it, unless you are authorized to do so or it is someone that you know personally. We also ask that you do not leave any unattended items in the lobby (bikes, bags, etc.) If you have forgotten or lost your keys that give you access to the building, you must contact the condominium manager.

STORAGE The storage room is accessible only to owners that possess a storage space. You should have already been assigned a storage space number. If this is not the case, please contact DevMcGill’s customer service. For the safety of your belongings, we ask that you respect the storage space assigned to you and that you not leave anything outside of it. If you do not have a storage space and you would like to purchase one, you can contact DevMcGill’s customer service at 514-288-4737 (ext: 142), to find out if there are any storage spaces still available.

GARBAGE AND RECYCLING ROOM The garbage and recycling room is located on the first parking level. We invite you to deposit your waste and recycling in the bins meant for those purposes. You can also deposit your waste bags in the garbage chute. Important: Do not put glass in the garbage chute. Please bring your glass waste directly to the recycling bins. Please do not leave garbage bags or recycling bags in the hallways or directly on the floor.

BICYCLE STORAGE ROOM The bicycle storage room is accessible by use of the master key that gives you access to the lobby and the 15th floor. The bike stations are available to all and spaces can not be reserved. First come first served. Please respect the bicycles of other residents and be sure to close the door behind you when you leave.

THE GYM The gym is accessible every day between 6 am and midnight. No pets are allowed in the gym. It is also forbidden to listen to music without headphones, in order to avoid disturbing other residents. A maximum of one guest per condominium unit is allowed in the gym. Moreover, in order to keep the area pleasant and clean, it is essential that you clean the equipment after use and that you return the equipment to its place when you are finished. Please be careful when using the free weights, placing them gently on the floor to avoid noise that may cause inconvenience to the neighbours. Proper attire is required in the gym, including a garment that covers the upper body, and the wearing of shoes is mandatory. Only water bottles are allowed in the gym. We also ask that you leave all the equipment on site to allow all residents the opportunity to enjoy them and we ask that you not leave any personal belongings in the gym after you leave.

SKYTERRASSETM The Skyterrasse is available to all residents of M9-3 and the hours of operation are from 6 am to midnight. No pets are allowed on the Skyterrasse. A maximum of 4 persons (total â&#x20AC;&#x201C; including residents) per condominium unit are permitted on the terrace. If you would like to use the common areas with more than 4 people, we ask that you send an email request to the condominium manager and he will inform you of the management boardâ&#x20AC;&#x2122;s permission via email. This permission will allow you to enjoy the terrace with more than 4 people. It is forbidden to circulate on the roof of the building outside the permitted areas. It is also forbidden to listen to music without headphones on the terrace. Also, please respect the limitations of access, meant for your security, identifying the closure of the terrace during the off-season. To keep the area pleasant and clean, it is essential to clean the tables and put chairs and furniture back in place after use. No glassware will be tolerated on the terraces except for wine bottles. If the police are called to the site, all costs resulting from this will be charged to the offending person.

THE HOT TUB The hot tub will be ready in autumn 2012. The hours of operation are from 6 am to midnight. Taking a shower is mandatory before using the pool and hot tub. Anyone using the pool or hot tub must also wear bathing suits. When you are finished using the hot tub, please replace and close the cover.

THE POOL The three-season heated pool will be ready in the autumn of 2012 but will not open until spring 2013 because it can not be used in winter. The opening hours for the pool are from 6 am to midnight. It is mandatory to wear a bathing suit at all times. Moreover, it is strictly forbidden to smoke and consume food or drink in the pool. Please note that it is not possible to reserve the pool for exclusive use.

SKYLOUNGE The opening hours are from 6 am to midnight. A maximum of four guests per unit are permitted in the Skylounge. It is possible to book the Skylounge for an event by contacting the condominium manager. Please allow at least 48 hours for the reservation to be confirmed.

BBQ AREA The BBQ is available to all residents of M9-3. It is not possible to book a BBQ for exclusive use. First come, first served. After you have finished using the BBQ area, we ask that you always brush the BBQ grills and clean the shelves. Moreover, out of respect for all the co-owners, please tidy and clean any food debris, close the propane, close the BBQ lid and replace the BBQ cover. A thorough cleaning of the BBQ will be done about once a month during the summer season. If you have a problem with the BBQ or if the propane tank is empty, please contact the condominium manager.

GARBAGE COLLECTION SCHEDULE COLLECTION OF HOUSEHOLD GARBAGE Household garbage is collected on MONDAY and THURSDAY between 8 am and 4 pm. Household garbage must be dropped off in front of the civic address between 5 am and 8 am on collection days. • •

COLLECTION OF RECYCLABLE MATERIALS Recyclable materials are collected every TUESDAY between 8 am and 7 pm. Recyclable materials must be dropped off in front of the civic address between 5 am and 8 am on collection days. • •

COLLECTION OF BULKY OBJECTS Bulky objects are collected at the same time as household garbage. Please call 311 for further information.

GARBAGE DROP-OFF SITE In the garbage chute located on your floor.

NOTES The concierge is responsible for taking out the garbage every week.

03 TECHNICAL AND MAINTENANCE INFORMATION

TECHNICAL AND MAINTENANCE INFORMATION

CONTENT IMPORTANT THINGS TO REMEMBER

KEY LIST

WHITE PAINT COLOR CODE

TECHNICAL AND MAINTENANCE 32-41 PLUMBING KITCHEN FAUCET

32-33

SHOWER FAUCET

BATHROOM FAUCET

35-36

BATH 37 SHOWER BAR

SHOWER FIXTURES

BATHROOM SINK

TOILET 41 FLOORS ENGINEERED HARDWOOD

42-44

PORCELAIN TILES

CABINETS 46 DOORS AND WINDOWS

47-63

FRAMES AND HARDWARE

64-93

VENTILATION 94-105 AIR CONDITIONING

106-107

THERMOSTAT 108-109

IMPORTANTS THINGS TO REMEMBER 1. Donâ&#x20AC;&#x2122;t forget to close your water valves if you are away for an extended period of time. 2. Clean your air conditioner filter as needed (check for accumulating dust every 2 months or when needed) 3. To prevent water from seeping inside through doors and windows, clean the rails at the bottom of your doors and windows bi-annually to keep dirt from blocking the drainage holes. And always remove snow accumulations of more than 1 foot from your doors and windows to prevent water from seeping inside after thaws. 4. Maintain a controlled humidity level in your condo to minimize the shrinkage or expansion of your wood floors. Please note that its normal for wood to react to humidity. Refer to your wood floor warranty. 5. To maintain a good flow of fresh air in your condo, keep your air condi tioner ventilator on at all times. 6. Check the caulking around the bathtub and shower once a year. 7. The switch for the ventilation is in the bathroom. The yellow light indicates that the ventilation is set at a moderate level and the green light indicates that the ventilation is on high. 8. To save energy, be sure that you do not operate the air conditioning system at the same time as the electric heating system. The two systems operate independently and must be set independently.

KEY LIST Condominium front door:

2 keys

Building front door : 2 keys These keys also unlock your locker ifyou have a private one Mail Box :

2 keys

Elevator (penthouses only):

2 magnetic keys

Garage acces:

1 remote control

Locker:

2 keys

Common areas :

2 keys

Ventilation room :

2 keys

WHITE PAINT COLOR CODE Supplier:

peinture premiere inc.

Color:

Latex Eggshell Ultra Glidden

TECHNICAL AND MAINTENANCE INFORMATION PLUMBING

KITCHEN FAUCET MODEL 3200CH

TECHNICAL AND MAINTENANCE INFORMATION PLUMBING

KITCHEN FAUCET MODEL 3800CH

TECHNICAL AND MAINTENANCE INFORMATION PLUMBING

SHOWER FAUCET MODEL 8099 - MODEL 6603

TECHNICAL AND MAINTENANCE INFORMATION PLUMBING

BATHROOM FAUCET MODEL 2004CH

TECHNICAL AND MAINTENANCE INFORMATION PLUMBING

BATHROOM FAUCET MODEL 8010

TECHNICAL AND MAINTENANCE INFORMATION PLUMBING

BATH MODEL ZE60320

TECHNICAL AND MAINTENANCE INFORMATION PLUMBING

SHOWER BAR MODEL 4172

TECHNICAL AND MAINTENANCE INFORMATION PLUMBING

SHOWER FIXTURE MODEL 4120

TECHNICAL AND MAINTENANCE INFORMATION PLUMBING

BATHROOM SINK MODEL T1005-1WH

TECHNICAL AND MAINTENANCE INFORMATION PLUMBING

TOILET MODEL A2074WH

TECHNICAL AND MAINTENANCE INFORMATION FLOORS

Maintenance of V-Loc Floors Floor maintenance To maintain the beautiful look of your floor for many years, follow these guidelines. Do not wash the floor with great amounts of water. Do not use soap diluted with water. Do not use a product containing ammonia. Place mats or carpets at the entrances to collect dust or abrasive particles and to reduce moisture on the floor. Sweep or vacuum the floor to remove sand and abrasive dust that could damage it. Quickly wipe up spills of liquid. Use floor protectors under the legs of furniture. When moving heavy furniture, slide them using a mat or towel to prevent scratches or indentations in the floor. Casters on chairs or hard plastic protectors can damage the finish. Wood stoves, fireplaces or electric heating systems make the environment very dry indoors. Throughout the year the relative humidity should be maintained between 40% and 60% to reduce the expansion or contraction movements.

ENGINEERED HARDWOOD

TECHNICAL AND MAINTENANCE INFORMATION FLOORS

Collection

V-LOC ENGINEERED/ V-LOC INGÉNIERIE

Size Dimension

12.7mm X 90mm X RL

Packaging Emballage

½’’ X 3 ½ ’’ X RL

1.74 m2 – 18.75 sq. ft. per box / 1.74 m2 – 18.75 pi2 par boite 40 boxes per skid / 40 boites par palette 32.85 lbs – 14.90 kg per box / 32.85 lbs – 14.90 kg par boite

Fabrication

Installation

Classification

Multi-layered Engineered Laminated Flooring with counterbalancing Eucalyptus and Poplar Plywood Backer/ Top Veneer 2 mm ABC Grade Birch Bois d’Ingénierie Multi-Couches avec Endos de Contrebalancement d’Eucalyptus et Peuplier Surface de Merisier 2mm Grade ABC Glue less fold down locking system produced under Valingue license (5G) Can be installed over radiant heating system (See installation instructions) Système d’enclenchement sans colle produit sous licence Valingue (5G) Peu être installé sur un système de chauffage radiant (Voir les instructions d’installation) Heavy domestic use and Light commercial use Usage résidentiel intensif et usage commercial léger

Techinical Technique

TABER TEST 850 / JANKA TEST 1260

Garantie Warrantie

25 years limited warranty / 5 ans Light Commercial Garantie limitée de 25 ans/ 5 ans Commercial Léger

ENGINEERED HARDWOOD

TECHNICAL AND MAINTENANCE INFORMATION FLOORS

ENGINEERED HARDWOOD

TECHNICAL AND MAINTENANCE INFORMATION PORCELAIN TILES

CLEANING AND CARE INSTRUCTIONS FOR PORCELAIN TILES Recommended product: Concentrated Aqua Mix Detergent for pavement 1. 2. 3. 4. 5. 6. 7.

Remove the dirt and debris from the surface with a dry mop or a broom. Mix 2 to 4 ounces of concentrated detergent for pavement with 1 gallon of water. Use a synthetic mop or sponge to cover the surface with the solution. Let stand for 3 to 5 minutes without letting the solution dry on the floor. Use a synthetic mop or sponge to froth and clean the surface. Remove the solution by rinsing the mop and changing the solution every 500 sq.ft. Rinse well with clean water.

OCCASIONAL DEEP CLEANING Recommended product: Heavy Duty Aqua Mix Detergent for tiles and joints 1. 2. 3. 4. 5. 6. 7.

Remove the dirt and debris from the surface with a dry mop or a broom. Mix 1 part heavy duty detergent for tiles and joints with 5 parts water. Use a synthetic mop or sponge to cover the surface with the solution. Let stand for 3 to 5 minutes. Use a stiff brush or a scouring machine to froth and scrub. Remove the solution by rinsing the mop and changing the solution every 100 sq.ft. or as needed for larger surfaces. Rinse well with clean water.

These recommendations are intended as care instructions for the maintenance of porcelain tile. The ratio of diluted product and the maintenance requirements may vary depending on the usage and the application methods.

ALWAYS TEST PRODUCTS ON THE SURFACE BEFORE PROCEEDING.

TECHNICAL AND MAINTENANCE INFORMATION CABINETS

ENTRETIEN

GARANTIE DES PRODUITS : WARRANTY-– ENTRETIEN PRODUCT MAINTENANCE Afin de préserver longtemps vos armoires et la garantie qui s’y rattache, nous avons In order to preserve your cabinets for a long time, and the warranty attached to the proconçu un guide d’entretien général pour tous les produits. duct, we have designed a guide for the general maintenance of all products. La garantie des produits sera respectée, à condition que l’entretien ait été fait Product warranties will be honoured, provided that the maintenance was carried out in conformément aux spécifications suivantes : accordance with the following specifications: Laver l’intérieur des armoires avec un savon doux, rincer et essuyer • Wash the interiors ofavec the cabinets with toutes mild soap, rinseet and all the de faces immédiatement, un linge sec, les faces lesdry contours caissons. nettoyer les portes avec un linge humide (pas de and Après edges l’installation, of the casings immediately withd’armoires a dry cloth. et essuyer avec un alinge seccloth toutes faces portes. • Aftersavon) installation, cleanimmédiatement, the cabinet doors with damp (doles not use des soap) and Ne pas utiliser un produit nettoyant concentré, un produit décapant ou un solvant dry the door faces immediately with a dry cloth. pouruse nettoyer les armoires. • Do not a concentrated cleaning product, a stripping product or a solvent to Ne pas nettoyer, frotter ou récurer avec un tampon abrasif et/ou une laine clean the cabinets. d’acier. • Do not clean, rub or scrub with an abrasive pad and/or steel wool. Ne pas nettoyer à l’aide d’une machine à vapeur. • Do not clean with the use of a vapour machine or steam cleaner. Essuyer immédiatement tout liquide renversé accidentellement. • Immediately wipe off anyde liquid accidentally thede cabinets. Éviter l’accumulation poussière et de spilled graisseonafin ne pas occasionner de • Avoid allowing dust and grease to accumulate on the cabinets in order to taches permanentes. avoid permanent stains. Éviter les changements brusques de température et les variations du taux • Avoid sudden changes in temperature and variations in the humidity. d’humidité. • Avoid leaving a dampuncloth the doors (ex:portes dish cloth or hand towel). ou serviette Éviter de laisser lingeon humide sur les (ex : linge à vaisselle à main). • Avoid direct exposure of the casings to harsh rays of sun in order to protect Éviter une and exposition directe des caissons aux rayons ardents du soleil afin de against fading discoloration. les protéger contre la décoloration. • If you need to use a cleaning product near your cabinets, avoid spraying the pro- vous avez utiliser you un produit près spray de vos de ductSidirectly on theà surface want tonettoyant clean (instead, thearmoires, cleaning évitez product des and produits directement sur les matériaux (vaporisez d’abord le ontovaporiser a wash cloth then clean). produit nettoyant sur un chiffon puis nettoyez). • Avoid using oils or wax to clean. Éviter d’utiliser des huiles ou de la cire pour nettoyer. • OVER ALL: KEEP IN MIND THAT WATER AND WOOD DO NOT MIX WELL! EN GÉNÉRAL : GARDER EN MÉMOIRE QUE L’EAU ET LE BOIS NE FONT PAS BON MÉNAGE ! Thank you for your attention.

The management – Denla Inc. Merci de votre attention. ATTENTION: THESE WARNINGS MUST BE READ BY THE DIRECT CONSUMER. La direction – Denla Inc.

ATTENTION : CES AVERTISSEMENTS DOIVENT ÊTRE LU PAR LE CONSOMMATEUR DIRECT.

TECHNICAL AND MAINTENANCE INFORMATION DOORS AND WINDOWS

Maintenance manual

(aluminium, glass, stainless steel, aluminium finishes)

TECHNICAL AND MAINTENANCE INFORMATION DOORS AND WINDOWS

Gloves

Buna-N Solvex G.

Edmont- Wilson Company Coschocton, Ohio

Clean-up Solvent

MEK Xylene Acetone Toluene

TECHNICAL AND MAINTENANCE INFORMATION DOORS AND WINDOWS

CLEANING AND MAINTENANCE OF DURANAR COATED SURFACES DURANAR presents a relatively non-adherent, inert surface to airborne soil. If needed, a variety of methods for removal of surface deposits is available. Two precautions are given: (1) do not use wire brushes, steel wool, sandpaper, abrasives or similar cleaning agents listed below should be tested in an inconspicuous area before use on a large scale. Always test a small area first. 1. Hot or Cold Detergent Solutions A 5% solution in water commonly used commercial and industrial detergents will not have any deleterious effect on a Duranar surface. These solutions should be followed by an adequate rinse of water. Used cloth, sponges or a soft bristle brush for application. Cleaning should be done on the shaded side of the building, or, ideally, on a mild, cloudy day. 2. Solvents Chemical Most organic solvents are flammable and/or toxic, and must be handled accordingly. Keep away from open flames, sparks and electrical motors. Use adequate ventilation, protective clothing and goggles. Solvents that may be used to remove non-water soluble deposits (tar, grease, oil, paint, graphite, etc.) from Duranar surfaces include: A.

alcohols â&#x20AC;&#x201C; No Permanent Effect on Duranar Denatured alcohol (ethanol) Isopropyl (rubbing) alcohol Methanol (wood alcohol) Note: Methanol is toxic

Petroleum Solvents VM&P naphtha Mineral spirits Turpentine (wood or gum sprits) The above solvents have no permanent effect on Duranar

Aromatic and Chlorinated Xylol (Xylene) Toluol (Toluene)

TECHNICAL AND MAINTENANCE INFORMATION DOORS AND WINDOWS

5. Excess Sealant Removal Precautions should be taken to prevent sealants from getting on the painted surface as these may be difficult to remove. If any does get on surface, it should be removed promptly with a solvent such as alcohol or a naphtha type. Caution: It may be possible for solvents to extract materials from sealants which could stain the painted surface or could prove harmful to sealants; therefore, these possible effects must be considered. Test a small area first. 6. Duranar (and Duracron) Rework Procedures There currently are not set work procedures for all of the possible situations which arise. Any time reworking the surface exposes the aluminum substrates, it is safe to assume the pre-treatment of that area no longer exists and special considerations are in order. When bare aluminium has not been exposed, generally, recoating is satisfactory. Touch-up enamel is intended only for scratches and minor defects. If extensive areas need to be replaced or repainted, the panel supplier should be contacted.

TECHNICAL AND MAINTENANCE INFORMATION DOORS AND WINDOWS

CLEANING A. Glass 1.

Glass should be cleaned a minimum of every three months, or as often as required, to prevent scratching.

Use a mild solution of washing up liquid and water, or a patent glazing cleaning preparation.

Rinse and squeegee clean.

If a patent glass cleaner is used, check for any deleterious effects on the anodized or Duranar finishes, silicone and neoprene before putting it into general use.

Do not leave soap or cleaner residues on the glass or other surfaces.

Follow the general rules for cleaning set out on the preceding pages.

B. Stainless Steel, Anodized and Duranar coated Aluminum 1.

External surfaces should be cleaned at least every three months or more often if considerable accumulations or airborne dirt and grime are noted. This will remove the chemical film deposit and increase the life expectancy of the finish. Internal surfaces should be cleaned as required.

Use a mild solution of washing up liquid and water or other patent cleaning preparation such as automobile detergent.

Rinse and squeegee clean.

If a patent cleaner is used, check for deleterious effects on all surfaces.

Do not leave soap or cleaner residues on any surfaces.

Follow the general rules for cleaning set out on the preceding page.

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CARE AFTER INSTALLATION OF PAINTED ALUMINUM GENERAL CONSIDERATIONS Care and maintenance guidelines for anodized aluminum also apply to painted aluminum. The architect depends on the finish to provide the beauty in the building he has designed. The building owner and manager want to preserve this beauty thereby preserving the desirability and profitability of the property. As in the case of anodized aluminium, the architectural aluminum Manufacturers Association released a publication entitled â&#x20AC;&#x153;Voluntary Guide Specification for Cleaning and Maintenance of Painted Aluminum Extrusions and Curtain Wall Panelsâ&#x20AC;?, AAMA 610.1-1979. This specification covers procedures to be used for sheet and extruded aluminum products found in curtain wall, window and storefront construction. Organic aluminum coatings do not normally sow an appreciable amount of dirt accumulation. In many atmospheres, dirt and soil would not be detrimental to the coating, but cleaning and surface care may be desirable for the sake of appearance. In areas where heavy industrial deposits have dulled the surface; or where cleaner has run-down from other surfaces, surface cleaning is desirable.

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Care after installation of painted Aluminium Climatic conditions affect the cleanliness of organic coatings in the same way they affect anodized coatings. In some areas rainfall may be sufficient to keep exterior surfaces looking clean and bright. In areas of low rainfall or in heavily industrialized areas, periodic cleaning will be necessary. This is also true of foggy coastal regions with frequent cycles of condensation and drying which may cause a build up of atmospheric salts and dirt. In any climate, sheltered areas under overhangs may become soiled from lack of rain washing. Cleaning painted aluminium components in the exterior wall may be schedules along with cleaning the glass. If automatic wall cleaning equipment is to be used on a building, a test should be made early in the equipment design to ensure that the cleaning solutions and brushes, as well as the frequency of cleaning, will have no detrimental effect on the coating. CLEANING PROCEDURES Painted surfaces should be cleaned as soon as possible after installation to remove construction soils and accumulated environmental soils. Ideally, a forceful water rinse from the top down should be employed before applying any cleaner. Some type of surface agitation helps. A low volume of water at moderate pressure is better that a high volume at low pressure. Rubbing the surface with soft brushes, sponges or cloth during the rinsing also helps. If a simple water rinse with brushing, sponging or rubbing with a cloth is not sufficient to remove the soil, a mild detergent or mild soap will be necessary. Washing with a mild detergent or mild soap should be done by brushing or sponging with a uniform pressure, first horizontally, then vertically. Following the washing, the surfaces must be thoroughly rinsed with clean water. If the cleaner has been permitted to dry, it may be necessary to sponge the surfaces while rinsing. Rinsed surfaces may be permitted to air dry or may be wiped fry with a chamois, squeegee or lint free cloth. Cleaner run-down be minimized and those areas subjects to run-down should be rinsed immediately, and as long as necessary, to lessen the probability of streaking. Cleaning chemicals must not be allowed to collect on surfaces, to â&#x20AC;&#x153;puddleâ&#x20AC;? on horizontal surface or to collect in joints and crevices. These surfaces, joints and crevices should be thoroughly flushed with water and dried. Mild detergents and soaps which are safe for bare hands should be safe for coated aluminium. Stronger detergents, such as some dishwater detergents, should be carefully spot tested. Some of the latter would necessitate using rubber gloves and long handled brushes. Some mild cleaning solutions are available for automatic building washing machines.

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Care after installation of painted Aluminium Mild solvents such as mineral spirits may be used to remove grease, sealant or caulking compounds. Stronger solvents or solvents containing cleaners may soften paints. To prevent damage to the finish, the coating manufacturer should be consulted and these types of solvent or emulsion cleaners should first be spot tested. Care should be taken to assure that no surface marring takes place in this manner since it could give an undesirable appearance at certain viewing angles. Cleaners of this type are usually applied and removed with a clean cloth. Remaining residue should be washed with mild soap and rinsed with water. Use solvent cleaners sparingly. Since solvents may extract materials from sealants which could stain the painted surface or could prove harmful to sealants, their possible effects must be considered. Test a small area first. If cleaning heavy tenacious surface soil of stubborn stains has been postponed, a more aggressive cleaner and technique may be required. Cleaner and technique should be matched to the soil and the painted finish. Some local manual cleaning may be need at this point. Always follow the recommendations of the cleaner manufacturer as to proper cleaner and concentration. Test clean a small area first. Cleaners should not be used indiscriminately. Do not use excessive, abrasive rubbing since it may alter surface texture or impart a â&#x20AC;&#x153;shineâ&#x20AC;? to the surface. Dried concrete spillage on the painted surface may be quite stubborn to remove. Special cleaners and/or vigorous rubbing with non-abrasive brushes or plastic scrapers may be necessary. Diluted solutions of Muriatic Acid (under 10%) may be effective in removing dried concrete stains and effective proprietary cleaners for concrete and mortar staining are available; however, a test area should be tried first and proper handling precautions must be exercised for safety reasons. Mixing cleaners may not only be ineffective, but also very dangerous. For example, mixing chlorine-containing materials such as bleaches, with other cleaning compounds containing ammonia, ca produce poison gas. Always rinse the surface after removing heavy surface soil.

TECHNICAL AND MAINTENANCE INFORMATION DOORS AND WINDOWS

Care after installation of painted Aluminium SUMMARY OF CLEANING TIPS -

Over cleaning or excessive rubbing can do more harm than good; Strong solvents (MEK for example) or strong cleaner concentrations can cause damage to painted surfaces; Avoid abrasive cleaners. Do not us household cleaners that contain abrasives on painted surfaces; Abrasive materials such as steel wool, abrasive brushes, etc., can wear and harm finishes; Avoid drips and splashes. Remove run-downs as quickly as possible; Avoid temperature extremes. Heat accelerates chemical reactions and may evaporate water from solution. Extremely low temperature may give poor cleaning should be done in adverse conditions may result in streaking or staining. Ideally, cleaning should be done in shade at moderate temperature; Do not substitute a heavy duty cleaner for a frequently used, mild cleaner; Do not scour painted surfaces; Never use paint removers, aggressive alkaline, acid or abrasive cleaners. Do not use trisodium phosphate of highly alkaline or highly acid cleaners. Always do a test surface; Follow manufacturers recommendations for mixing and diluting cleaners; Never mix cleaners; To prevent marring, make sure cleaning sponges, cloth, etc., are grit free; â&#x20AC;&#x153;An ounce of prevention is worth a pound of cureâ&#x20AC;?; In addition to the foregoing, consideration must be given to the effects run-down may have on shrubbery, personnel, equipments and other items located below. Such considerations may affect the timing in the cleaning schedule. INSPECTION

It is suggested that the building owner or manager provide a qualified inspector to see that the cleaning operations are carried out in accordance with the recommended procedures.

TECHNICAL AND MAINTENANCE INFORMATION DOORS AND WINDOWS

Recommendations for cleaning and maintenance of architectural anodized aluminum I. SCOPE This recommendation outlines methods, equipment and materials applicable for cleaning anodized aluminum after construction and for subsequent, periodic maintenance. The methods outlined herein are intended for use on anodized architectural products whether rolled or extruded shapes including windows and doors frames, store fronts and entrances, curtain walls, mullions, hand rails, flag poles and hardware. II. PURPOSE This information will be useful to architects, owners, building managers, contractors and others in the building industry who are interested in the proper care and maintenance of anodized aluminum. Herein are described safe, practical methods for cleaning, maintenance and protection of architectural III. GENERAL As with any finished building material, aluminum requires reasonable care and periodic cleaning and maintenance after installation. Although anodized aluminum possesses exceptional resistance to corrosion, discoloration and wear, its natural beauty can be marred by harsh chemicals, rough conditions or neglect. Such conditions usually affect only the surface finish and do not reduce the service life of the aluminum. All surfaces exposed to atmosphere collect soil and dirt, depending on geographic area, environmental conditions, finish and location on the building. These factors and the ownerâ&#x20AC;&#x2122;s attitude regarding surface appearance determine the type and frequency of cleaning required. The aluminum cleaning schedule should be integrated with other cleaning schedules for efficiency and economy. For example, both the glass and the aluminum curtain wall can be cleaned at the same time. Cleaning may require more often in one geographic area than another when appearance is of prime importance. More frequent cleaning will be required in heavy industrialized areas as compared to rural areas. Seasonable rainfall can affect washing frequency by removing water soluble deposits and less adherent soil. In foggy coastal regions frequent cycles of condensation and drying can create a heavy build-up of atmospheric salts and dirts which may adhere tenaciously. In climates where the rainfall is low, the opportunity for atmospheric washing of the surface is minimal. In both wet and dry climates, recessed and sheltered areas usually become more heavily soiled because of the lack of rain washing. More frequent and longer periods of condensation also occur in protected areas increasing the adhesion of the soil. This is particularly true of soffit areas on overhangs, bottom areas of facia panels, sheltered

TECHNICAL AND MAINTENANCE INFORMATION DOORS AND WINDOWS

column covers and the like. Periodic maintenance inhibits long-term accumulation of soil which under certain conditions can accelerate weathering of the finish. IV. CARE AFTER INSTALLATION Cleaning procedures to remove construction soils or accumulated environmental soils and discolorations should be initiated as soon as practical. Depending upon the degree of soiling, several procedures are possible (recommended at six to twelve month interval). A. Removal of light surface soil Removal of light surface soil may be accomplished by alternative methods as described in A.1, A.2, A.3 and A.4. Work should start at the top of the building by rinsing an area the width of the stage or scaffolding to the ground level in continuous drop with forceful water spray. This should be done at the beginning and the end of each drop regardless of the final cleaning materials employed. Only trial and error testing employing progressively stronger cleaning procedures can determine which will be most effective. A.1: The simplest procedure is to flush the surface with water using moderate pressure to dislodge the soil. A.2: If soil is still present after air drying the surface, clean the surface with a brush or sponge and water (concurrent spaying with ater and sponging). A.3: If soil is still adhering, then a mild detergent cleaner should be used with brushing or sponging. The washing should be accomplished with uniform pressure, cleaning first with a horizontal motion and then with a vertical motion. The surfaces must be thoroughly rinsed by spraying with clean water and thoroughly dried. A.4: MEK or similar solvent wiping is recommended if it is necessary to remove oils, wax, polish and other similar materials. B. Removal of heavy surface oil. If surface soil still adheres after using procedures under A, cleaning with assistance of an abrasive pad ca be employed. B.1.: Hand scrub the metal surface using a palm sized nylon abrasive cleaning pas such as Norton Bear-Tex No. 668 or3M Scotch Brite #7447, thoroughly wet with fresh water or a mild detergent cleaner. Start rubbing at top and work down with uniform pressure across the metal surface in the direction of the metal grain. The 3M INSTA-LOK hand block No. 952 fitted with the nylon abrasive cleaning pad is convenient for hand scrubbing large flat surface areas. B.1.1: Scrubbing with the nylon cleaning pad wet with surface protective material (see paragraph VI A) is also suggested for removing stubborn soils and stains.

TECHNICAL AND MAINTENANCE INFORMATION DOORS AND WINDOWS

B.2: After scrubbing, the metal surface should be rinsed thoroughly with clean water or wiped with solvent to remove all residues. It may be necessary to sponge the surface while rinsing, particularly if cleaner is permitted to dry on the surface. B.3: The rinsed surface is either permitted to air dry or is wiped dry with a chamois, squeegee or lint-free cloth. B.4: Use of power cleaning tools may be necessary for removal of unusually heavy soils from large areas including panels and column covers, In such cases, an air-driven reciprocating machine fitted with Norton Bear-Tex #668 or 3M Scotch Brite #7447 abrasive pads can be employed. During this operation, the surface being cleaned must be continually wetted with clean water or a mild detergent cleaning solution to provide lubrication and a medium for carrying away the dirt. The cleaning solution may be applied to the panels by sponging or brushing. Water may be applied in the same manner, by spraying from a hose, or by utilizing the water connection on the cleaning machine. The machine is moved over the metal by the operator with a sufficient number of overlapped passes to effect maximum cleaning. The direction of travel with the cleaning machine is dependent largely upon the geometric configuration of the surface being cleaned. However, when possible, the machine strokes should be made first in one direction and then in a direction perpendicular to the first; (e.g. horizontal followed by vertical passes). Areas which are not accessible with the machine must be manually cleaned as in Paragraph B.1. B.4.1 - Rinsing: After an area has been machined scrubbed, it must be rinsed with clean water and thoroughly scrubbed with a fairly stiff bristle brush. While still wet, a final water rinse without brushing completes this cleaning operation. The rinsed surface is either permitted to air dry or wiped dry with a squeegee, chamois, or lintfree cloth. It is important to remove, promptly, from uncleaned lower portions of the building, any cleaner rundown to avoid staining. C. Inspection It is suggested that the building owner provide an engineer or representative to inspect the cleaning work to ensure satisfactory clean appearance of the building. C.1: Metal seams, crevices, sills and any other area that my trap water, cleaner or dirt must be cleaned and thoroughly dried. These â&#x20AC;&#x153;trapâ&#x20AC;? areas must hand wiped with absorbent towels or cloths to prevent rundown streaks or puddling which will cause a later discoloration. C.2: Inspect metal surfaces for any discoloration or stains nit removed during cleaning operations. Soil or discolorations still remaining should ne manually cleaned until a satisfactory appearance is achieved. These stubborn surface soils should be scrubbed in a uniform direction using a nylon cleaning pad and cleaner solution.

TECHNICAL AND MAINTENANCE INFORMATION DOORS AND WINDOWS

V. CLEANING CAUTIONS Here is a common sense summary of cleaning recommendations for architectural aluminum finishes. A. Correctly identify the aluminum finish to be cleaned when selecting an appropriate cleaning method. B. Never use aggressive alkaline or acid cleaners on aluminum finishes. It is important not to use cleaners containing trisodium phosphate, phosphoric acid, hydrochloric acid, fluorides, or similar compounds on anodized aluminum surfaces. Always follow the recommendations of the cleaner manufacturer as to the proper cleaner manufacturer as to the proper cleaner and concentration. Test clean a small area first. Never mix different cleaners. C. It is preferable to clean the metal when haded. Do not attempt to clean hot, sunheated surfaces since possible chemical reactions on hot metal surfaces will be highly accelerated cleaning non-uniformity ca occur. Surfaces cleaned under these adverse conditions ca become streaked or stained so that they cannot be restored to their original appearance. D. Apply the cleaning solution only to an area that ca be conveniently cleaned without changing position. Thoroughly rinse the surface with clean water before applying cleaner. Minimize cleaner rundown over the lower portions of the building and rinse such areas as soon as long as practical. E. Cleaners containing Strong organic solvents will have a deleterious effect on organic overlay coatings but not on anodized aluminum. The possibility of solvents extracting stain producing chemicals from sealants and affecting the function of the sealants, however, must be considered. Test clean a small area first. F. Care must be exercised when employing strong cleaners for windows and other building accessories to restrict rundown on adjacent aluminum. When possible, solutions of water and ammonia and/or mild detergents only should be used on windows. When more aggressive cleaners are required to clean other components on the building care must be taken to prevent the cleaner from contacting the aluminum finish. G. Do not use excessive abrasive rubbing to remove stubborn stains. Such procedures ca results in an even more undesirable appearance or adversely affects the finish.

TECHNICAL AND MAINTENANCE INFORMATION DOORS AND WINDOWS

VI. FIELD PROTECTION AND MAINTENANCE OF CLEANED SURFACES A. Wipe-on surface protective (long-term) General information When the anodized aluminum is clean and thoroughly dry, a wipe-on surface protective may be applied. Such protectives properly applied can benefit architectural aluminum in tow ways. First, it helps protect aluminum finishes and second, it makes subsequent maintenance easier. It is very important that manufacturer’s recommendations be carefully followed when these surface protectives are employed. Clean aluminum only should be protected or soil can become embedded in the protective creating an unsightly appearance. Estimated protection period is 12 to 24 months depending upon exposure and environment. A.1: Typical application procedures (Manufacturer’s recommendations must be followed) A.1.1.: Wipe A soft lint-free cloth (baby diapers are ideal) folded into a pad-like shape is the most efficient applicator to use around windows, doors, entrances, extruded shapes and irregular surfaces. For cloth application, thoroughly wet the cloth with suitable material and wring out excess. Fold the damp (not dripping wet) cloth and wipe in a uniform single direction pattern from top to bottom or left to right. A “sponge mop” with a soft diaper cloth wrapped over the sponge makes an ideal applicator for large, flat surface areas such as curtain wall panels. A ¼” thick “left” pad mounted on a squeegee (in place of the rubber wipe blade) is also satisfactory for coating large panels. The applicator “tool” must span the entire panel width to avoid overlap marks. When using a felt pad applicator or sponge mop wrapped with a diaper cloth, saturate the applicator fabric with protective material and squeeze out excess. Apply uniform edge pressure (as when using a squeegee) from top of panel moving in one vertical stroke to extreme bottom. An extension handle will permit top to bottom application of tall panels in one stroke. Full uniform pressure on he applicator will provide a uniformly “wet” surface without runs, sags drips or streaks. Apply additional material to applicator only prior to beginning a full top to bottom stroke to avoid overlap marks. Areas which are not accessible or convenient for the applicator such as corners, edges, configured shapes and narrow extrusions should be hand coated using a folded lint-free cloth. A.1.2.: Spray The use of spray equipment is practical only for well protected areas or in-plant applications. Over spray is not easily controlled at outdoor job sites creating a need for masking and other precautionary measures. Application by conventional electrostatic spray guns must be performed under properly controlled conditions. A

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single spray pass will uniformly wet the metal surface. Low atomizing and fluid feed pressures are suggested. Depending upon spray nozzle openings, pressures below 10 psi are usually ideal for maximum efficiency. A.2.: Caution A.2.1: Always coat a small area first to develop application technique. A.2.2: Do not permit accumulation of coating on horizontal surfaces. To avoid this, rub coating into horizontal surfaces with lint-free cloth as if polishing. A.2.3: To avoid solvent irritation of hands, it is recommended that polyethylene or rubber gloves be worn. A.2.4: Avoid getting coating on glass, plastic and newly painted surfaces. Masking is suggested whenever practical. A.2.5: A proper solvent must be used for clean-up and for removal of coating from glass or anodized surfaces. A.2.6: Read “Cautionary Information” on container carefully. A.3:

Frequency

The type and frequency of cleaning and coating will vary with the amount of atmospheric soil and dirt accumulated on the surfaces and the owner’s desires regarding appearance. Periodic re-application of wipe-on surface protectives will assist in maintaining the appearance and will reduce the cleaning required. Whenever possible, the aluminium maintenance should be integrated with the glass cleaning for efficiency economy. Estimated protection period is 12 to 24 months depending upon exposure and environment. B. Waxes (Short-Term) Waxes can best be used on such applications as handrails, doors, window frames, entrances and other readily available areas. It is generally not practical to use these materials on high rise portions of the building. Because of the many different waxes available, it is well to follow the manufacturer’s recommendations for any specific product. However, certain procedures are common to most waxes. Clean surfaces only should be waxed or soil can become embedded in the wax. Liquid and paste waxes should be applied with a soft clean cloth. If buffing is required, use another soft cloth. The clean appearance of the waxes finish can be prolonged by periodic rinsing with clean water or wiping with a clean damp cloth. When the waxed finish begins to dull in appearance or when the was coating softens or discolours, remove all wax with an appropriate compatible solvent or detergent cleaner and abrasive pad, then re-polish if desired. Estimated protection period is one to three months, depending upon exposure and environment.

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VII. EQUIPMENT AND PRODUCTS The following list of proprietary equipment and products is included merely as an aid in identifying such materials and categories previously described. No attempt has been made to evaluate their effectiveness, not does listing here constitute an endorsement. The list is not to be considered all-inclusive; other products equally suitable for the intended purposes may of any equipment, cleaning of coating product is left to the user. A.

Mild soaps and detergents non-etching cleaners

Aluminium Cleaner HC-22

Cascade / Ivory Liquid / Ivory Snow / Joy / Thrill

Klenzade Products Division of Economics Labs Beloit, Wisconsin The Procter & Gamble Co. P.O. Box 599 Cincinnati, Ohio

Clepo 83-M

Frederick Gumm Chemical Co. 538 Forest Street Kearny, New Jersey

Fels Soap Granules

Fels & Co. Division Purex Corporation 73rd & Woodland Avenue Philadelphia, PA

Fleetline JC-4

Oakite Products Inc. 50 Valley Road Berkeley Heights, New Jersey

Abrasive cleaning pads

Bear-Tex no. 668

Norton Cleaning & Finishing Products Troy, New York, 12182

Scotch Brite No 7447 Products

Building

Services

and

Cleaning

Division 3M Company St-Paul, Minnesota

Cleaning Machines

Sunstrand Model 1000A or Model 1000F with No. URM 2165 shoes and No. URM 2119 Back up Pads

Sunstrand Machine Tool Division of Sunstrand Corp. Belvidere, IL, 61009

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C.1: This air-driven sander has two pads approximately 4” x 9”. Between both pads of the Model 1000A is a perforated tube which sprays water onto the panel surface during cleaning. Hence, tow ¼” hose attachments are provided: one for water and the other for compressed air. This sander operates on 70-80 psi and 10-12 cfm. As with all air-driven motors, an inline oiler must be provided between the compressor and the sander to outrail lightweight nondetergent machine oil (not to exceed 10 SAE) in the air and thus provide lubrication for the sander. The lubricator or one every 2 minutes for drip type lubricator. C.2: Air compressor- For maximum efficiency, a compressor with about 10 psi capacities will be required; the air delivery rate required is determined from the number of tools that will be simultaneously operated. For example, 24 CFM could be required to operate two sanders (each requiring 12 CFM). For small jobs and cleaning tests, a substantially smaller (50 to 75 psi and 4 to 6 CFM) portable compressor may be used. However, cleaning will require more time owing to slower action of the pneumatic sander D.

Wipe-on surface protectives

Aluma-Care

The Coricone Corporation 540 Frontage Road Northfield, IL 60093

Waxes

Aerowax

Boyle-Midway Inc. New York, NY, 10017

Beautiflor Liquid Wax No. 5051 / Wax Emulsion / Wax Plate 12 (Discontinued products)

S.C. Johnson & Sons, Inc Carnu Street Racine, WI

DuPont 7 New Car Wax

E.I. DuPont de Nemours & Co. Wilmington, Delaware

Pate wax

Texize Chemicals, Inc. Greenvill South Carolina

Triumph

Arcal Chemical Inc. 7320 – 86th Avenue Seat Pleasant, Maryland

X-OL

Tirco Products Divisions of Pyurex Corp., Ltd. Wilmington, California

TECHNICAL AND MAINTENANCE INFORMATION FRAMES AND HARDWARE

EXIT DEVICES

TECHNICAL AND MAINTENANCE INFORMATION FRAMES AND HARDWARE

HINGES

TECHNICAL AND MAINTENANCE INFORMATION FRAMES AND HARDWARE

DOORS CLOSERS

TECHNICAL AND MAINTENANCE INFORMATION FRAMES AND HARDWARE

ELECTRIFIED HARDWARE

TECHNICAL AND MAINTENANCE INFORMATION FRAMES AND HARDWARE

LOCKS

TECHNICAL AND MAINTENANCE INFORMATION FRAMES AND HARDWARE

Installation and Operation Manual

TECHNICAL AND MAINTENANCE INFORMATION VENTILATION

速

VERT-I-PAK A-Series Single Package Vertical Air Conditioning System 9,000 - 18,000 BTU/h

NOTE: This manual only applies to 9,000-18,000BTu models. For 24,000BTu models refer to manual 920-159-07. 920-075-13 (1-11)

TECHNICAL AND MAINTENANCE INFORMATION VENTILATION

Table of Contents General Information General Instructions ........................................................................................................................................................ 1 Warnings ......................................................................................................................................................................... 1 Your Safety and the Safety of Others.............................................................................................................................. 1 General Specifications Model Number Identification Guide .................................................................................................................................. 2 Chassis Specifications...................................................................................................................................................... 2 Electrical Data .................................................................................................................................................................. 2 Electrical Requirements.................................................................................................................................................... 3 Electrical Rating Table...................................................................................................................................................... 3 Installation Recommendations .................................................................................................................................... 4 Installation Utility Closet Dimensions ................................................................................................................................................. 5 Wall Plenum & Architectural Louver Installation ............................................................................................................... 6 Condensate Disposal System ..................................................................................................... ................................... 9 Indoor Return Air Grille Installation.......................................................................................... .......................................10 Ductwork ........................................................................................................................................................................ 10 Indoor Air Flow Data ...................................................................................................................................................... 11 Chassis Installation ........................................................................................................................................................ 11 Remote Thermostat Operation Remote Thermostat........................................................................................................................................................ 12 Desk Control Terminals .................................................................................................................................................. 12 Auxiliary Fan Control ...................................................................................................................................................... 12 Control Board...................................................................................................................... ........................................... 12 Thermostat Connections ................................................................................................................................................ 12 Electrical and Thermostat Wiring Diagrams ................................................................................................................... 13 Chassis Final Connection Final Installation checklist ............................................................................................................................................... 14 Chassis Operation Fresh Air Door ................................................................................................................................................................ 14 Low Ambient Compressor Lock Out............................................................................................................................... 14 Room Freeze Protection ................................................................................................................................................ 14 Emergency Heat Operation ............................................................................................................................................ 14 Service & Warranty Servicing/Chassis Quick Changeouts............................................................................................................................ 15 Routine Maintenance ..................................................................................................................................................... 15 Electronic Control Error Code Diagnostics and Test Mode............................................................................................ 15 Error Codes .................................................................................................................................................................... 16 Accessories ................................................................................................................................................................... 17 Warranty........................................................................................................................................................................ 18

TECHNICAL AND MAINTENANCE INFORMATION VENTILATION

Figure 9 Plenum Installation

Note: Proper header and wall penetration must conform to all national and local building codes. Caulk all 8 flange corners and unused holes

Proper Header Proper Flashing Proper Caulking

Inside Wall Plenum (Part B) Install anchor screws approximately four inches from the top and bottom of the plenum. Do not make penetration through the top or bottom of the plenum Outside Wall Architectural louver VPAL2 mounted on the outside wall plenum (Part A)

Proper Caulking

Proper Flashing

After the rough cut opening is prepared, you are ready to assemble the two wall plenum parts. Before caulking and permanent attachment, dry fit the outside plenum into the rough opening and check for fit and level. Caulk (silicone recommended ) the parts well and insert them into the wall as shown. A) Apply caulk and insert Outside Part A into the hole. B) Apply caulk and insert Inside Part B into Part A. Be sure that Part A does not back out of the wall hole.

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Figure 10 Adjust the Divider

Adjustment Loosen the two screws located on the top side of the divider. Slide the top part of the divider toward the outside until the sealing strip makes contact with the outdoor louver. Tighten the divider screws to complete the adjustment.

NOTE: Let the caulk cure completely before installing the chassis. This completes the plenum installation.

Condensate Disposal Preparation for 9000 / 12000 / 18000 Models ONLY IMPORTANT: This step must be performed to ensure that the chassis installs and seals properly in the wall plenum. If provisions for condensate disposal are made prior to chassis installation and the drain is to be located beneath the platform for the unit, use the accompanying drawing as a guide for cutout locations. Only one drain per unit is required.

Condensate Disposal System The Condensate Disposal System increases energy efficiency utilizing a factory installed fan that sling the cold condensate onto the hot outdoor coil. When high outdoor humidity prevents the slinger from disposing of all the condensate, the excess condensate overflows into the condensate drain pan and out of the Âžâ&#x20AC;? internal drain connections.

NOTE: If the Condensate Disposal System fails to remove all of the condensate from the unit, any excess condensate will overflow from a spillway in the rear of the unit directly into the wall plenum, and drain outside the building. This is your indication that the chassis or drain requires servicing.

97 9

TECHNICAL AND MAINTENANCE INFORMATION VENTILATION

Figure 11 Drain Connection and Location

Indoor Return Air Grille Installation There are two Indoor Return Air Grille options as shown in Figure 12. Choose the option that best suits your needs. Use the installation instructions provided with accessories for installation details.

Figure 12 Return Air Grille Options NOTE: All Vert-I-Pak chassis are shipped with a 20” x 14” filter installed. If an accessory filter holder is to be used, you MUST remove the factory shipped filter from the chassis. Do NOT use two filters.

Option 1 VPRG4 Return Air Grille with Access Panel

NOTICE 1) 2)

5) 6)

7) 8)

9) 10) 11) 12)

The unit basepan has three (3) provisions (left, right, and rear) for connecting an external condensate drain. The supplied drain kit must be connected to one of the three (left, right, or rear) ¾” FPT connections on the unit basepan. Use of rear fitting without connection to DWV system (drain, waste, vent) may result in staining of the outside wall. Insert the provided ¾” nipple into the determined connection using field supplied teflon tape or pipe joint compound. With the threaded end of the supplied ¾” union, connect to the nipple with teflon tape or pipe joint compound. Hand-tighten all fittings to prevent damage to unit or fittings. A field supplied drain system must now be installed to the slip end of the union. A trap is recommended and drain connections should be connected to building DWV system. Pitch the drain line on a ¼” downward slope for every foot (1’) of lateral horizontal run to the DWV. The remaining two connections must be plugged using the two ¾” pipe plugs (provided) and field supplied teflon tape or pipe join compound. Hand-tighten to prevent damage to unit or fittings. Do not thread metal or copper pipe fittings directly into unit. Check system for leaks. Failure to follow these procedures may result in serious property damage. A field supplied secondary condensate pan may be required. Check with local codes.

A field-supplied (25” x 20”) filter is mounted inside the hinged access door. Kit contains hinge bracket for mounting the door with the return air openings high or low on the door for optimal sound attenuation. It is recommended to install the door with the hinge on the right side and the return air openings high on the door.

Option 2 Field Supplied Return Air Grille Must have a minimum of 250 square inches of free area.

NOTES: There are the Friedrich recommended return air grille/filter/access panel arrangements. Consult Friedrich on other arrangements. Improper return air arrangements will cause performance problems. Return air arrangements are shown from the front, but can also be installed from the right or left side of the unit.

Ductwork The supply duct system should be designed via a recognized method such as the equal friction method, or velocity reduction method, using the appropriate duct calculator(s) for the type(s) of duct (i.e. metal duct, duct board, or flex duct) being used in the system. The duct system should be designed for a maximum friction rate of .30" water column taking into consideration all fittings, registers and/or diffusers. DO NOT operate unit without a supply duct attached. The return air to Vert-I-Pak "A" series units MUST NOT be ducted, and all units MUST have a free return air configuration to perform properly.

TECHNICAL AND MAINTENANCE INFORMATION VENTILATION

WARNING

CAUTION

Moving parts hazard

Excessive Weight Hazard

Turn off electric power before servicing this component.

Use two or more people when installing your air conditioner.

Fan can start automatically.

Failure to so can resut in back or other injury.

Failure to do so can result in property damage, personal Injury and/or death.

CAUTION

Indoor Air Flow Data Indoor air flow may be determined by measuring the external static pressure (ESP) of the duct system using an inclined manometer or magnehelic gauge, then consulting chart “A” to determine actual air flow. Rated air flow for each unit is obtained at .10” W.C. when operating with a clean filter and a dry coil (i.e. heating) on the indicated speed at 230 Volts. Use the air flow correction multipliers contained in chart “B” to determine accurate air flow under the listed conditions. Under no circumstances should the Vert-I-Pak equipment be operated at an external static pressure in excess of .30” W.C. Operation of the Vert-I-Pak under these conditions will result in inadequate air flow leading to poor performance and/or premature component failure. For LOW speed operation, connect the fan output terminal from the thermostat to the GL terminal of the electronic control. For HIGH speed operation, connect the fan output terminal from the thermostat to the GH terminal of the electronic control. For thermostats with two-speed fan capabilities, connect the LOW speed output to the GL terminal, and the HIGH speed output to the GH terminal.

Determining the Indoor CFM: Chart A – CFM

ESP (") .00" .10" .20" .30” * **

VEA09/VHA09 Low High 340 385 300 340 230 280 140 190

Model VEA12/VHA12 Low High 420 470 350 * 420 ** 290 350 250 300

VEA18/VHA18 Low High 430 480 400 450 340 400 290 330

Cut/Sever Hazard Some edges may be sharp, use gloves or other hand protection when handling unit. Failure to do so can result in minor to moderate personal injury.

Chassis Installation Install the following components A.

Ensure that the wall plenum is installed in accordance with the instructions listed on Pages 6-10.

Place the chassis into the closet with the outdoor side facing the wall plenum opening.

C. Slide the chassis into the wall plenum until the plenum divider seal is established. (See Figure 13)

Figure 13 Chassis Installation/ Installed View The Vert-I-Pak chassis must be inserted into the wall plenum so that the plenum divider gasket makes contact with the plastic condenser baffle on the unit. The chassis will fit approximately 2 ⅜" into the wall plenum.

Highlighted values indicate rated performance point. Rated performance for VEA12 Rated Performance for VHA12

Correct CFM (if needed): Chart B – Correction Multipliers

TECHNICAL AND MAINTENANCE INFORMATION VENTILATION

Remote Thermostat and Low Voltage Control Connections Remote Thermostat All Friedrich Vert-I-Pak units are factory configured to be controlled by using a single stage heat/cool remote wall mounted thermostat. The thermostat may be auto or manual changeover as long as the control configuration matches that of the Vert-I-Pak unit.

To connect the wall-mounted thermostat: 1. Pull the disconnect switch.

NOTE: It is the installer’s responsibility to ensure that all control wiring connections are made in accordance with the installation instructions. Improper connection of the thermostat control wiring and/or tampering with the unit’s internal wiring can void the equipment warranty and may result in property damage, personal injury or death. Other manufacturer’s units and even older Friedrich models may have different control wiring connections. Questions concerning proper connections to the unit should be directed to the factory.

2. Unscrew and remove the control box panel. 3. After selecting which side you want to run your thermostat wire through, run the wires through the side hole in the box to reach the connection terminal for the wiring.

Control Board Figure 14

4. Make the wire connections, appropriately matching the wires as shown in the wiring diagram. 5. Once each wire is matched and connected, the unit is now ready for operation. 6. Reattach the control box cover.

Desk Control Terminals The Friedrich VERT-I-PAK has built-in provisions for connection to an external switch to control power to the unit. The switch can be a central desk control system or even a normally open door switch. For desk control operation, connect one side of the switch to the D1 terminal and the other to the D2 terminal (See figure 15). Whenever the switch closes, the unit operation will stop.

NOTE: The desk control system and switches must be field supplied.

Maximum Wire Length for Desk Control Switch

Wire Size

Maximum Length

#24 #22 #20 #18 #16

400 ft. 600 ft. 900 ft. 1500 ft. 2000 ft.

Terminal Code C GH GL B Y W R

Interface Definition Wire Connection Function Common Ground Terminal Call for High Fan Call for Low Fan Call for Heat Pump Reversing Valve Call for Compressor Call for Heating 24V Pow er from Electronic Control to Wall Thermostat

Auxiliary Fan Control The Smart Center also has the ability to control a 24VAC relay to activate an auxiliary, or transfer, fan. The outputs are listed as F1 and F2 on the control board. To connect the relay, simply wire one side of the relay to F1 and the other side to F2. Anytime that the fan runs, the terminals will send a 24VAC signal to the relay. The relay must be 24VAC, 100mA or less. NOTE: The relay and auxiliary fans must be field supplied.

100

GASKET

TERMINAL DETAIL

NUT

BLACK

VOLTAGE SWITCH

COMP RELAY

COMPRESSOR

HEAT RELAY

L2 or ACN

HEAT RELAY

FAN 1 RELAY

RED

COIL SOLENOID

FAN 2 RELAY

ELECTRONIC CONTROL

QUICK DISCONNECT

FAN 3 RELAY

N FA

FAN 4 RELAY

RV RELAY

CAPACITOR

WIRING DIAGRAM HEAT PUMP EH 2.5KW, 3.4KW, 5.0KW VHA 12/18K

WHITE

RED

BROWN

BLACK (TO L1)

"F"

HARNESS COMPRESSOR

BLUE

TEMINAL COVER

WHITE 520 (TO L2)

BLACK

HERM

TO MOTOR MOUNT

SERVICE DISPLAY

PRESSURE SWITCH

OUTDOOR COIL SENSOR

AMBIENT AIR SENSOR

Y W RC RH C

PART NO.

RT5-Two Speeds Fan T-STAT-Field Provided Field Wiring

R 24VAC Power From Unit Y Call for Cooling W Call for Heating B Reversing valve Energized in heating mode GL Call for Low Fan GH Call for High Fan

LEGEND

THERMOSTAT CONNECTIONS

GH GL O

REV

R Y W B GL GH C D1 D2 F1 F2

VOLTAGE SELECTION SWITCH SET VOLTAGE TO 220V

HEATER 2.5 KW & 3.5 KW 5.0 KW

BLOWER MOTOR

GREEN

INDOOR COIL SENSOR

BLUE

BLACK

BROWN

WHITE

BLUE

RT6 THERMOSTAT (FRONT)

BLUE

WASHER

TECHNICAL AND MAINTENANCE INFORMATION VENTILATION

Figure 15 Electrical & Thermostat Wiring Diagrams

NOTE: THE DIAGRAM ABOVE, ILLUSTRATES THE TYPICAL THERMOSTAT WIRING FOR TWO SPEED FAN OPERATION. SEE THE UNIT CONTROL PANEL FOR THE ACTUAL UNIT WIRING DIAGRAM AND SCHEMATIC.

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TECHNICAL AND MAINTENANCE INFORMATION VENTILATION

Chassis Final Connections With the chassis in place, you are now ready to begin chassis connections: A. Move the thermostat switches to “OFF” and “AUTO”. This will keep the thermostat from cycling the chassis until final connections are complete. B. Connect the duct work onto the 10” collar. Plastic wire ties (field supplied) are suggested to secure the duct work in place. Use 2 wire ties, one for each inner and outer flex duct sleeve. C. Review the Final Installation Checklist before replacing the power quick disconnect, reconnecting power to the chassis or operating the chassis.

WARNING Electrical Shock Hazard

Pull out electrical disconnect on front of the chassis and turn off all power to the unit before servicing. Failure to do so can result in property damage, personal injury and/or death.

Final Installation Checklist

Present the owner or operator of the equipment with the Installation & Operation Manual, all accessory installation instructions, and the name, address and telephone number of the Authorized Friedrich Warranty Service Company in the area for future reference if necessary.

Chassis Operation Fresh Air Door The Fresh Air Door is an “intake” system. The fresh air door is opened via a slide on the front of the chassis located just above the indoor coil. Move the slide left to open and right to close the fresh air door. The system is capable of up to 60 CFM of fresh air at .3 H20 internal static pressure.

Low Ambient Compressor Cut Out Each chassis is equipped with low ambient protection in the form of a thermistor, which will prevent compressor operation at low suction temperature.

Room Freeze Protection This feature will monitor the indoor room conditions and in the event that the room falls below 40ºF the unit will cycle on high fan with the electric heater. This occurs regardless of mode.

Inspect and ensure that all components and accessories have been installed properly and that they have not been damaged during the installation process. Ensure that all installation instructions concerning clearances around the unit have been adhered to. Check to ensure that the unit air filter, indoor coil, and outdoor coil are free from any obstructions. Ensure that the circuit breaker(s) or fuse(s) and supply circuit wire size have been sized correctly. Check the condensate water drain(s) to ensure that they are adequate for the removal of condensate water, and that they meet approval of the end user. Ensure that the entire installation is in compliance with all applicable national and local codes and ordinances having jurisdiction. Secure all access panels (i.e. front cover and/or control box), apply power to the unit, then start the unit, and check for proper operation in each mode. Instruct the owner or operator regarding the unit’s operation, and the recommended routine maintenance schedule. NOTE: Maintaining a log for recording the dates of maintenance and/or service is recommended, and should be suggested to the owner or operator of the equipment.

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TECHNICAL AND MAINTENANCE INFORMATION VENTILATION

Service & Warranty Servicing / Chassis Quick Changeouts The chasis is designed for quick disconnect and change out. For minor electrical service, the control box cover lifts straight up after the screws & disconnect head are removed. For major electrical, refrigeration and fan service the chassis may be removed from utility closet.

WARNING Electrical Shock Hazard Pull out electrical disconnect on front of the chassis and turn off all power to unit before servicing. Failure to do so can result in property damage, personal injury and/or death.

To Remove the Chassis from the Closet: A. Switch the wall thermostat off. B. Pull the Power Disconnect located in the front of the chassis . C. Disconnect the power coming into the unit from the main breaker panel or the closet mounted disconnect. D. Disconnect the electrical connection. E. Disconnect the duct work. F. Slide the chassis out of the wall plenum. G. Lift the chassis out of the utility closet.

Inspect and Clean Indoor-air Coil Eventually, minor amounts of lint and dirt may pass through the filter and collect on the indoor-air. These minor accumulations can be carefully vacuumed away with a brush attachment on a vacuum claner. Care must be taken to avoid bending the aluminum finns on the coil. Bent fins should be straightened using a special fin tool avalable from most HVAC supply depots.

Inspect Outdoor-Air (OA) Intake and Exhaust

Routine Maintenance Performing Routine Maintenance With the proper maintenance and care, your system will operate ecomomically and dependably. Maintenance can be accomplished easily by referring to the following directions. However, before performing any maintenance, see above stated WARNING.

CAUTION Cut/Sever Hazard

Some edges may be sharp, use gloves or other hand protection when handling unit. Failure to do so can result in minor to moderate personal injury.

The unitâ&#x20AC;&#x2122;s outdoor-air intake and outdoor-air exhaust paths must remain clear. Check the OA exhaust frequently. Keep it free of all debris, snow, or ice. The OA intake should also be kept free of obstructions. Blocking the OA exhaust or OA intake opening will reduce the efficiency of your unit and could damage it.

Inspect and Clean Condensate Drain The condensate drain must be routed to a suitable drainage area. Check the unit condensate drain periodically. Keep it free of anything that may block or impede the flow of condensate water. If there is any accumulation of foreign matter in the drain pipe, it should be removed and cleaned. The entire drain line must be protected from freezing.

Warranty All warranty service work must be done by an authorized servicer. See Product Warranty, and consult your dealer or contractor for details.

Replace Air Filter A dirty air filter reduces the efficiency of your Vert-I-Pak and allows lint and dirt to accumulate on the indoor-air coil. Lint and dirt on the indoor-air coil can damage your unit. The air filter should be replaced as it becomes dirty. To replace the filter (chassis mounted return air filter): 1. Slide the filter clear of the filter rails. 2. Remove the filter. 3. Install new disposable filter.

NOTE: DO NOT OPERATE YOUR SYSTEM WITHOUT A FILTER IN PLACE OR BLOCK THE FRONT OF THE UNIT RETURN AIR OPENING.

Electronic Control Error Code Diagnostics and Test Mode Error Code Diagnostics The VPAK electronic control continuously monitors the Vert-I-Pak unit operation and will store error codes if certain conditions are witnessed. In some cases the unit may take action an shut the unit off until conditions are corrected. To access the error code menu press the 'ENTER' button. If error codes are present they will be displayed. If multiple codes exist you can toggle between error codes using the 'SCROLL' button. To clear all codes press the 'ENTER' and 'SCROLL' buttons for three seconds while in the error code mode.

103

TECHNICAL AND MAINTENANCE INFORMATION VENTILATION

Error Codes and Alarm Status Unit Control Panel The display shown below has four digits. The left two digits indicate the error code ( 1 to 24 ), The On/Off icons above these two digits indicate the currents state of the error code. The right two digits show the history count (up to 99) of the associated error code. The display contains a maintenance icon (wrench) that will illuminate to indicate when the unit needs maintenance.

Check Error Codes 1. Press the Enter key to activate the display. 2. Each press of the scroll key display the next error code. Clear History Counters 1. Press & hold the Enter key and the Scroll Key for ~ 6 seconds

Error Code Problem 1 Front Panel Button Stuck For More Than 20 Seconds 2

Input Voltage Out of Specification (103 - 127 / 187 - 253)

Unit stops, open all relays until voltage is back within specs then resume operation.

Indoor Temperature Sensor is Open or Shorted

Indoor Coil Temperature Sensor is Open or Shorted

Outdoor Coil Temperature Sensor is Open or Shorted

Outdoor Coil > (grater than) 175 F

7 8 9

Indoor Coil < (less than) 30 F for 2 consecutive minutes Unit Cycles > (greater than) 9 Times per hour Unit Cycles < (less than) 3 Times per Hour

Unit defaults to 75°F in COOLING or 68°F in HEATING and will continue to operate. The unit's control board defaults 40°F. It will override the sensor and the unit will continue to operate. The unit defaults to 20°F, overriding the sensor. The unit will continue to operate. Using Elec Heat if available for HEATING. If not available, it will use HEAT PUMP if the outdoor temperature allows. The unit will shut down for 5 minutes. resume operation for 3 minutes. If test fails 3 times, the severity is increased and the unit operation is locked out. The compressor will turn off and the High Fan speed will run. When coil temp reachs 45°F the unit will resume operation after lockout time. The unit will continue to operate and be monitored. The unit will continue to operate and be monitored.

10 11 12

13 14 15

16 17 18 19 20 21 22 23 24

Action Continue to monitor for "OPEN" (Unstuck) switch. Do not process switch input.

Only use if Electric Heat is available. Run High Speed and Electric Heat until room temp reaches 46°F. The unit will display "FRZ" during operation. Logged Only The unit will not operate. Not Applicable If unit is cooling or heat pump is on, shut down compressor. Run high fan until switch closes, then resume operation. The third occurance in 1 hour locks unit out. High Pressure Limit Switch is Open Applicable to 24K unit only. Not Applicable Not Applicable If indoor coil temperature is less than ambient temperature for 3 minutes the unit will use electric heat to satisfy the heating demand. Heat Pump Error Occurs if the ambient temperature range falls below 0°F or greater than 130°F. The error code will remain on until the temperature reaches the operating range and then Temperature Beyond Operating Limits the unit will return to normal operation. Equipment Doesn't Meet Minimum Configuration The compressor must be enabled and have at least 2 fan speeds Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Unit will use electric heat to satisfy heating demands until the temperature equals or Outdoor Coil Temperature < 30 F for 2 consecutive Minutes exceeds 45°F. Applicable for Heat Pump models only. Unit will run active defrost for a minimum of 6 minutes when Heat Pump run time is Frost Protection greater than 60 minutes and outdoor coil temperature is 26 F or less. Not Applicable Not Applicable Room Freeze Protection WallStat Problem or Connection Issue Not Applicable

104

TECHNICAL AND MAINTENANCE INFORMATION VENTILATION

Accessories MODE L

DE SCRIP T ION

VPAWP1-8

WALL PLENUM Two-part sleeve that telescopes in and out from 5 ½" to 8" in depth. The wall plenum sits inside the exterior wall penetration. DIMENSIONS: 30 ⅜" high x 24 1 8 " wide. COUTOUT DIMENSIONS: 30 7 8" high x 24 5 8 " wide.

VPAWP1-14

Same as VPAWP1-8, but telescopes 8" to 14" as required.

VPAL2

ARCHITECTURAL LOUVER Extruded aluminum louver that attaches to the outdoor section of the wall plenum. DIMENSIONS: 311 16" high x 25 9 16" wide.

VPSC2

Same as VPAL2 but can be ordered in a special color to match the exterior wall.

RT4

DIGITAL REMOTE WALLL THERMOSTAT Single stage thermostat, used on VERT-I-PAK units. Hard wired with single speed fan. Direct replacement for RT2.

RT5

DIGITAL REMOTE WALL THERMOSTAT Single stage thermostat. Features high/low fan speed switch. Thermostat is hard wired and can be battery powered or unit powered. Features backlit display and multiple configured modes.

RT6

DIGITAL REMOTE WALL THERMOSTAT Single stage cool, single stage heat thermostat. Features high/low fan speed switch. Thermostat is hard wired and can be battery powered or unit powered. Features backlight display and multiple configuration.

VPRG4

PHO T O

ACCESS PANEL / RETURN AIR GRILLE – Serves as an access panel to chassis and interior return air grille. A field-supplied (25" x 20") filter is mounted inside the hinged access door. Kit contains hinge bracket for mounting the door with the return air openings high or low on the door for optimal sound attenuation. For 9,000 / 12,000 / 18,000 Btu models, it is recommended to install the door with the hinge on the right side and the return air openings high on the door. For 24,000 Btu models, it is recommended to install the hinge on the left side with the return air openings low on the door. DIMENSIONS: 58" high x 29" wide. COUTOUT DIMENSIONS: 55 3/4 " high x 27" wide.

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TECHNICAL AND MAINTENANCE INFORMATION AIR CONDITIONING

RT6

To Install Thermostat ELECTRICAL SHOCK HAZARD – Turn off power at the main service panel by removing the fuse or switching the appropriate circuit breaker to the OFF position before removing the existing thermostat. IMPORTANT: Thermostat installation must conform to local and national building and electrical codes and ordinances. Note: Mount the thermostat about five feet above the floor. Do not mount the thermostat on an outside wall, in direct sunlight, behind a door, or in an area affected by a vent or duct. 1. Turn off power to the heating and cooling system by removing the fuse or switching the appropriate circuit breaker off. 2. To remove cover, pull gently at the seam at the top. 3. Put thermostat base against the wall where you plan to mount it (Be sure wires will feed through the wire opening in the base of the thermostat). 4. Mark the placement of the mounting holes. 5. Set thermostat base and cover away from working area. 6. Using a 3/16” drill bit, drill holes in the places you have marked for mounting. 7. Use a hammer to tap supplied anchors in mounting holes. 8. Align thermostat base with mounting holes and feed the control wires through slit in thermal intrusion barrier and into wire opening. 9. Use supplied screws to mount thermostat base to wall. 10. Insert stripped, labeled wires in matching wire terminals.

Electronic Thermostat

• 1-Stage Heat/1-Stage Cool Systems • Configurable to: 2-stage heat pump • Large Display With Backlight • Selectable Fahrenheit or Celsius

Installation, Operation & Application Guide

CAUTION!: Be sure exposed portion of wires does not touch other wires.

11. Gently tug wire to be sure of proper connection. Double check that each wire is connected to the proper terminal. 12. Turn on power to the system at the main service panel. 13. Configure thermostat to match the type of system you have. 14. Replace cover on thermostat by snapping it in place. 15. Test thermostat operation as described in “Testing the Thermostat”.

Parts Diagram

Wiring Diagrams Heat/Cool Systems

Up button

Heat pump with electric backup

Transformer

Down button

RESET

C GL GH O/B Y

120 VAC

Right (fan) button

CONFIG

Configuration switch

Lo/Hi fan switch

Fan operation icon

Heating operation icon

COOL

24 VAC

Low Fan

High Fan

O/B

Reversing Valve

O/B

Cool

Compressor

Heat

Auxiliary Heat

Terminal Designator Descriptions

Icon Descriptions

Cooling operation icon

120 VAC

Left (system) button Reset switch

Transformer

24 VAC

Room temperature offset activated

R – 24 VAC hot C – 24 VAC common O/B – Configurable O – Cool active reversing valve (Freidrich PTHP) B – Heat active reversing valve (Freidrich Vert-I-Pak, Kuhl+HP) Y – 1st stage cool, 1st stage heat for heat pumps W – 1st stage heat for non-heat pump systems, auxiliary heat for HP systems GL – Low fan GH – High fan

HEAT

Heat set point when blinking

RT6 Output Chart

Cool set point when blinking

Specifications Electrical rating: • 24 VAC (18-30 VAC) • 1 amp maximum per terminal • 3 amp maximum total load

Configuration

1ST Cool

1ST Heat

Heat/Cool and single stage HP models

ELC

Y, G

W, G, B

2ND Heat N/A

PDH (PTHP) models only

HP ‘O’ Config

Y, G, O

Y, G

Y, W, G

The RT6 thermostat is configurable for different systems. The configuration directly affects the outputs. Use the output chart to correctly configure and wire the thermostat to your system.

Temperature control range: 45°F to 90°F (7°C to 32°C) Accuracy: ± 1°F (± 0.5°C) System configurations: 2-stage heat, 1-stage cool, heat pump, electric Timing: Anti-short Cycle: 4 minutes (bypass anti-short cycle delay by returning to OFF mode for 5 seconds)

Backlight Operation: 10 seconds

Terminations: R, C, GL, GH, O/B, Y, W

Important Safety Information WARNING!: Always turn off power at the main power supply before installing, cleaning, or removing thermostat. • This thermostat is for 24 VAC applications only; do not use on voltages over 30 VAC • All wiring must conform to local and national electrical and building codes • Do not use air conditioning when the outdoor temperature is below 50 degrees; this can damage your A/C system and cause personal injuries • Use this thermostat only as described in this manual

Configuration Mode The configuration mode is used to set the RT6 to match your heating/cooling system. The RT6 functions with heat pump, air conditioning, or electric heat systems. Note: Thermostat comes configured for 1-stage heat / 1-stage cooling for use with all heat/cool and single-stage heat pump models.For Friedrich PTHP models follow the instructions below to configure the thermostat for two-stage heat pump operation using the ‘O’ terminal. To configure the RT6, perform the following steps: 1. Verify the RT6 is in the OFF mode. Press the SYS (left) button until off mode displays.

2. Remove the cover of the thermostat by gently pulling near one of the corners at the top of the thermostat.

OFF

3. Press the CONFIG button for 1 second while the RT6 is in OFF mode. CONFIG

Package Contents/Tools Required Package includes: RT6 thermostat on base, thermostat cover, wiring labels, screws and wall anchors, Installation, Operation and Application Guide Tools required for installation: Drill with 3/16” bit, hammer, screwdriver

Press the up or down button to change settings within each screen.

Up button Down button

To Remove Existing Thermostat

1. 2. 3. 4. 5. 6.

ELECTRICAL SHOCK HAZARD – Turn off power at the main service panel by removing the fuse or switching the appropriate circuit breaker to the OFF position before removing the existing thermostat. Turn off power to the heating and cooling system by removing the fuse or switching the appropriate circuit breaker off. Remove cover of old thermostat. This should expose the wires. Label the existing wires with the enclosed wire labels before removing wires. After labeling wires, remove wires from wire terminals. Remove existing thermostat base from wall. Refer to the following section for instructions on how to install this thermostat.

Press the right button to advance to the next screen. Note: Pressing the left button will return you to the previous screen.

Left button

Right button

To exit configuration mode, press the CONFIG switch for 1 second.

106

TECHNICAL AND MAINTENANCE INFORMATION AIR CONDITIONING

Operating Modes

Configuration Mode Settings The setup screens for Configuration Mode are as follows:

There are three possible operating modes for the RT6. Off, Heat, and Cool modes are accessed by pressing the SYS (left) button.

1. System – Set for heat pump, non-heat pump, reversing valve operation

System

Setting

Heat Pump

O - Energized in Cooling

Reversing Valve Setting

PDH (PTHP) Only

Friedrich Models

Heat/Cool and Single-Stage Heat Pump Only

ELC

N/A

VEA, PDE (PTAC), Kuhl+

OFF Mode • In this mode, the thermostat will not turn on the heating or cooling devices Note: The indoor fan can be turned on manually in every operating mode by pressing the FAN (right) button. The word FAN shows on the display and the fan icon appears when the fan operates. OFF

Heat Mode

• In this mode, the thermostat controls the heating system. When the heat outputs, the flame icon apprears on the display. Note: For heat pumps, there is a four minute delay for your compressor to restart after it has turned off. To bypass the compressor time delay, go to OFF mode for 5 seconds.

Press the up or down button to select. Press the right button to advance to the next screen.

2. Temperature Scale (F or C) Choose Fahrenheit or Celsius. Press the up or down button to select. Press the right button to advance to the next screen.

Cool Mode

3. 1st Stage Temperature Differential (1°F to 5°F) (0.5°C to 2.5°C) Set the number of degrees between your “setpoint” temperature and your “turn on” temperature. Press the up or down button to set differential value. Press the right button to advance to the next screen. 4. 2 Stage Temperature Differential (1°F to 5°F) (0.5°C to 2.5°C) (For HP 0 only) Set the number of degrees between when stage 1 turns on and when stage 2 turns on. Press the up or down button to set differential value. Press the right button to advance to the next screen. nd

5. Staged Off Outputs (For HP 0 only) Select whether the outputs for heating and cooling are staged off independently or are satisfied simultaneously. 1 = outputs staged off independently 0 = outputs off simultaneously Press the up or down button to set. Press the right button to advance to the next screen. 6. Auxiliary Delay ON – (0-30 minutes) (For HP 0 only) Set the delay time in minutes for auxiliary heat to be locked out after a call for second stage. This extra savings feature is used to temporarily lock out auxiliary heat devices, allowing just heat pump to try to satisfy heat call. Press the up or down button to select. Press the right button to advance to the next screen.

• In this mode, the thermostat controls the cooling system. When the cooling outputs, the snowflake icon apprears on the display. Note: There is a four minute delay for your compressor to restart after it has turned off. To bypass the compressor time delay, go to OFF mode for 5 seconds.

Set Point Adjustment Heat Set Point • Use the SYS button to select Heat Mode. Press the up or down button to view the current heat set point larger on the display. When the large set point is displayed, the HEAT icon will blink. The up or down buttons can be used to adjust the set point. After 5 seconds of inactivity the screen will display the room temperature and the HEAT icon will not blink. HEAT icon will blink.

Cool Set Point • Use the SYS button to select Cool Mode. Press the up or down button to view the current cool set point larger on the display. When the large set point is displayed, the COOL icon will blink. The up or down buttons can be used to adjust the set point. After 5 seconds of inactivity the screen will display the room temperature and the COOL icon will not blink. COOL icon will blink.

Testing the Thermostat Once the thermostat is configured, it should be thoroughly tested. CAUTION!: Do not energize the air conditioning system when the outdoor temperature is below 50 degrees. It can result in equipment damage or personal injury.

Heat Test 1. Press SYS (left) button until heat mode is displayed. 2. Adjust the set temperature so it is 5 degrees above the room temperature. 3. Heat should come on within a few seconds. 4. Adjust the set temperature 2 degrees below the room temperature and the heat should turn off. There may be a fan delay on your system. Note: For heat pumps, there is a four-minute delay to protect your compressor after it turns off. To bypass the compressor time delay, go to OFF mode for 5 seconds.

Maximum Heat Setpoint (45°F to 90°F) (7°C to 32°C) Adjust to control the maximum heat set temperature allowed. Press the up or down button to select. Press the right button to advance to the next screen.

Minimum Cool Setpoint (45°F to 90°F) (7°C to 32°C) Adjust to control the minimum cool set temperature allowed. Press the up or down button to select. Press the right button to advance to the next screen.

Room Temperature Offset (+9°F to -9°F) (+4.5°C to -4.5°C) Adjust to calibrate displayed room temperature to match actual room temperature. Note: When not set to 0, will display. Press the up or down button to select. Press the right button to advance to the next screen.

Cool Test 1. Press SYS (left) button until cool mode is displayed. 2. Adjust set temperature so it is 5 degrees below room temperature. 3. A/C should come on within a few seconds. 4. Adjust the set temperature 2 degrees above the room temperature and the A/C should turn off. There may be a fan delay on your system. Note: There is a four-minute time delay to protect the compressor after it . To bypass the compressor time delay, go to OFF mode for 5 seconds.

Fan Test 1. Press FAN (right) button. Fan displays. Indoor fan turns ON. 2. Press FAN (right) button. Indoor fan turns OFF.

Mode of Operation

OFF

The RT6 is a 1-stage or 2-stage heat thermostat. It functions with air conditioning, heat pumps, or electric heat systems.

Troubleshooting

The thermostat activates the heating appliance when the room temperature is below the set heat temperature (by the differential temperature). The RT6 will stop outputting when the call for heat has been satisfied. With heat pumps, the thermostat will not let the compressor come on for 4 minutes after it turns off. This protects your compressor. When the room temperature is greater than the set cool temperature (by the differential temperature), the cooling device is activated. The RT6 will stop outputting when the call for cooling is satisfied. The thermostat will not let the compressor come on for 4 minutes after it turns off. This protects your compressor. The RT6 has three possible operating modes: OFF, Heat, and Cool mode. In off mode, the thermostat will not turn on heating or cooling devices. The manual fan can be turned on in all operating modes using the fan button. In heat mode, the thermostat controls the heating system. In the cool mode, the thermostat controls the cooling system.

Button Functions Up button Down button SYStem (left)

FAN (right)

Symptom

Remedy

No display

Check for 24 VAC at thermostat; display is blank when 24 VAC is not present

All thermostat buttons are inoperative

Verify 24 VAC is present; unit locks out when 24 VAC is not present

No response with first button press

First button press activates backlight only

Thermostat turns on and off too frequently

Adjust temperature differential (see Configuration Mode Settings 3 & 4)

Fan runs continuously

Press FAN (right) button to turn fan off

Room temperature is not correct

Calibrate thermostat (see Configuration Mode Setting 10)

Heat or Cool not coming on

Verify wiring is correct, gently pull on each wire to verify there is a good connection at terminal block

HEAT blinking

In heat set point screen, this is normal operation

COOL blinking

In cool set point screen, this is normal operation

Problem not listed above

Press Reset button once*

* Reset Button Function: Display is refreshed, configuration settings are unchanged.

UP – Used to increase the set temperatures and to adjust configuration settings. DOWN – Used to decrease the set temperatures and to adjust configuration settings. SYS (left) – Used to change from OFF, HEAT, and COOL modes FAN (right) – Used to turn on and off the indoor fan.

Friedrich Air Conditioning Co. Post Office Box 1540 • San Antonio, Texas 78295-1540

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OTH550 Installation and User Guide Electronic Thermostat

Description

The OTH550 thermostat is designed to control an electric heating system such as a baseboard heater, a radiant ceiling, a radiant floor, a convector or a fan-forced convector.

Make the connections using solderless connectors for copper wires. The thermostat wires are non-polarized; this means either wire can be connected to either terminal. Electrical panel

Thermostat

Electrical box Heater

Electrical panel

Temperature display Heating intensity Appears when the thermostat is configured for a fan-forced heater.

Electrical box

Heater

Keypad lock

Temperature adjustment buttons

WARNING: This thermostat has tinned copper wires for line and load connections. Special CO/ALR solderless connectors must be used when connecting with aluminium conductors. Install the wallplate to the electrical box.

This thermostat cannot be used with: • • • •

Thermostat

a resistive load under 1.25 A or 2 A (see section 10) a resistive load over 16.7 A a system driven by a contactor or a relay (inductive load) a central heating system

SUPPLIED PARTS •

One (1) thermostat

•

Two (2) 6-32 mounting screws

•

Two (2) solderless connectors

Installation

The installation must be carried out by an electrician and must comply with local electrical codes. CUT POWER TO THE HEATING SYSTEM AT THE MAIN ELECTRICAL PANEL TO AVOID ANY RISK OF ELECTRICAL SHOCK.

Set the configuration switches on the back of the thermostat’s faceplate (see section 3).

Install the faceplate of the thermostat back on the wallplate and tighten the screw.

Loosen the screw and remove the faceplate of the thermostat from its wallplate.

NOTE: If there is a protective film or sticker on the thermostat’s screen, peel it off.

NOTE: The screw remains captive on the wallplate.

Apply power to the thermostat. Verify the installation by checking that the heater can be turned On and Off by raising and lowering the setpoint using the and buttons. NOTE: Keep the air vents of thermostat clean and unobstructed at all times.

OTH550

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Configuration switches

The configuration switches are on the back of the thermostat. The factory settings are indicated by the gray cells in the following table. Switch 1

Keypad lock a

Off

Cycle length b

Short

Long

Temperature display format

°C

°F

a. The settings are locked. The temperature adjustment buttons only allow you to view the temperature setpoint. b. Select short cycles (15 seconds) in most cases as it provides better temperature control. However, you must select long cycles (5 minutes) if you have a fan-forced heater. is displayed when long cycles are selected.

Configuration Menu Parameter

Minimum setpoint

Maximum setpoint

n o p

Settings

• 5 °C - 30 °C (41 °F - 86 °F)

The thermostat normally displays the actual temperature. •

To view the setpoint temperature, press once on either temperature adjustment button. The setpoint temperature will appear for 5 seconds. The icon appears when the setpoint is displayed.

•

To change the setpoint temperature, press the appropriate button until the desired value is displayed.

Power Outage

During a power outage, the setpoint is saved in memory. You do not need to adjust the temperature when power returns. OTH550

This is normal. When the thermostat is running at full capacity, its housing can reach 40 °C (104 °F).

Wrong temperature is displayed.

Rectify if any of the following conditions applies: • The thermostat is exposed to air draft. • The sticker on the thermostat’s screen has not been removed. • The thermostat is located near or above a heat source such as a light dimmer.

Display disappears and reappears after a few minutes.

The thermal protection device on the heater has temporarily opened. This can happen if the heater is obstructed by furniture or curtain and has overheated, or if the heater’s thermal protection device is too sensitive.

Specifications

Power supply:

120/208/240 VAC, 50/60 Hz

Minimum load:

1.25 A / 150 W @ 120 VAC, 60 Hz 1.25 A / 260 W @ 208 VAC, 60 Hz 1.25 A / 300 W @ 240 VAC, 60 Hz

Maximum load:

16.7 A / 2000 W @ 120 VAC, 50/60 Hz 16.7 A / 3465 W @ 208 VAC, 50/60 Hz 16.7 A / 4000 W @ 240 VAC, 50/60 Hz

Setpoint range: Display range: Resolution: Storage:

5 °C to 30 °C (41 °F to 86 °F) 0 °C to 60 °C (32 °F to 140 °F) ± 0.5 °C (± 1 °F) -20 °C to 50 °C (-4 °F to 120 °F)

;

Warranty

THREE (3) YEARS LIMITED WARRANTY OUELLET CANADA INC. warrants the component parts of the OTH550 against defects in material and workmanship for a three (3) year period from the date of purchase, under normal use and service, when proof of purchase of such is provided to the manufacturer. The obligation of Ouellet Canada Inc., under the terms of this warranty, will be to supply a new unit and this releases the manufacturer from paying the installation costs or other secondary charges linked to replacing the unit or the component part(s).

Customer Assistance

The screen is backlit for 10 seconds when any button is pressed.

Thermostat’s housing is hot.

• 5 °C - 30 °C (41 °F - 86 °F)

Temperature Display and Setting

SOLUTIONS

2 A / 250 W @ 120 VAC, 50 Hz 2 A / 430 W @ 208 VAC, 50 Hz 2 A / 500 W @ 240 VAC, 50 Hz

Press the and buttons simultaneously for one second to display the next parameter. q Press the and buttons simultaneously for three seconds to exit the configuration menu. NOTE: The thermostat will automatically save any changes made and return to its normal display if you do not press any button for one minute.

•

PROBLEM

Display and default setting

Press the and buttons simultaneously for three seconds to enter the configuration menu. Press the or button to set the displayed parameter.

Troubleshooting

10.

If you have any questions on the product, call our technical support team at: Ouellet Canada inc 180, 3rd Avenue L’ISLET, Quebec, Canada G0R 2C0 Quebec area: (418) 247-3947 Canada / U.S.: 1-800-463-7043 Fax: (418) 247-7801 Sales: info@ouellet.com Web: www.ouellet.com 400-612-003-F

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04 WARRANTIES

WARRANTIES PLANCHER

TABLE OF CONTENTS

WARRANTIES PLUMBING ROYALE 112 FLOORS BOIS V-LOCK

113-114

CÉRAMIQUE BOUSADA

115

CABINETS DENLA 116

DOORS AND WINDOWS LESSARD 117

FRAMES AND HARDWARE AGENCES ROBERT JANVIER

118-120

VENTILATION AND AIR CONDITIONING VENTILATION JEAN ROY

121

THERMOSTAT OUELLET 122

WARRANTIES PLUMBING

112

WARRANTIES FLOORS

V-Loc Floor Warranty

25-year residential warranty / 5-year Commercial warranty The manufacturer guarantees the initial purchaser that, under normal residential conditions, the initial finishing coat applied by the manufacturer will not wear prematurely, will not crack, will not flake off and will not delaminate, for a period of 25 years for residential use and a period of 5 years for light-traffic commercial use, and this from the date of purchase. The warranty can not be transferred. It only covers the initial purchaser of the V-Lock Floor. A proof of purchase (original invoice) is required. The consumer and the installer share the responsibility for the final inspection and approval of materials; the inspection must take place before or after installation. Any slat or piece of the floor that is installed is considered accepted. This warranty program is valid on the condition that the product is installed in accordance with the installation guide and that the product is maintained in accordance with the maintenance and protection program. The manufacturer limits itself, at its discretion, to the replacement the defective material or to refunding the portion of the floor in question as warranty coverage. This warranty does not cover the cost of manual labour. Any attempt to repair, to replace or alter the finish before inspection without the written authorisation of the manufacturer, may invalidate any warranty. The manufacturer reserves the right to replace the floor by any other product of equal value in the case that the product is no longer available.

ENGINEERED WOOD

113

WARRANTIES FLOOR

V-Loc Floor Warranty Warranty exclusions The manufacturerâ&#x20AC;&#x2122;s warranty does not cover damage caused by water, by the infiltration of humidity, by fire, by acts of nature, by poor maintenance, by accidents (scratches, dents, etc.) or any other cause not related to the manufacturing of the floor. This warranty program is valid on the condition that the product is installed in accordance with the installation guide and that the product is maintained in accordance with the maintenance and protection program. Any problem related to a defect of the sub floor is not coverd by the warranty. A fault on the finish of the worn surface must be visible from an upright position, with the naked eye and have a dimension of 2 square inches where there is complete wear of the coating. A variation in, or a difference between, the degree of the finishâ&#x20AC;&#x2122;s luster is not covered by the warranty. Being a natural material, the floor is made by cells that run parallel to the grain of the wood, which explains any movement (expansion or contraction) of the wood with the changing seasons. The expansion and the contraction are not covered by the warranty. It is recommended that the relative level of humidity be maintained between 40% and 60% inside the dwelling, in order to diminish the movement of the floor, with the use of a humidifier or a dehumidifier as needed. Warranty coverage The warranty will honour and be limited to, all materials rendered defective through the manufacturing process, the premature wearing of the finish or faults caused by the wood fibres. When a legitimate claim is made, any replacement, repair, refund or compensation remains the sole discretion of the manufacturer. All claims will be honoured under the condition that the criteria have been met and are compliant. The authorization of a claim without the consent of the manufacturer becomes the responsibility and the discretion of the author. The manufacturer will not resolve a claim made to the author without written approval.

ENGINEERED WOOD

114

WARRANTIES FLOORS

Hello, It is with pleasure that we send you our five (5) year warrantee for the ceramic tiles which becomes effective from the date of installation. This warrantee covers manufacturing defects and is conditional on an installation done in accordance with the rules of practice in force. Obviously, the warrantee cannot exceed the initial value of the tiles in question. We thank you for choosing Centura for the realisation of your project. Greetings,

PORCELAIN TILES

115

WARRANTIES CABINETS

LIMITED LIFETIME WARRANTY Garantie à Vie Limitée Denla Inc. s’engage à fournir des cabinets qui représentent notre fierté et qui apporteront satisfaction à tous nos clients. Les cabinets de Denla–sont garantis à l'acheteur original d’être exempts de défauts de matériaux et qui seront adéquats à WARRANTY PRODUCT MAINTENANCE l'utilisation résidentielle normale pendant une durée à vie à partir de la date originale de l'achat. Cette garantie est non transférable.

In order to preserve your cabinets for a long time, and the warranty attached to the product, we Au cours de cette période de for garantie, Denla inc.maintenance réparera ou remplacera, selon notre choix, tout cabinet ou composante qui have designed a guide the general of all products.

s'avère défectueux dans le matériel et/ou l'exécution, sous l'installation et l’utilisation normale. Cette garantie est limitée au remplacement des pièces défectueuses et n'inclut pas le service, le travail, ou les frais de transport liés à l'installation, au stockage, aux abus ou à la négligence. Product warranties will be honoured, provided that the maintenance was carried out in accordance

with the following specifications: Cette garantie ne s'appliquera pas aux cabinets

ou aux pièces de Denla inc. qui ont été soumis à la modification, à un accident, aux dommages en transit, à l'utilisation anormale, à la température extrême, aux niveaux d'humidité extrême, ou produits chimiques abrasifs de nettoyage. • auxWash the interiors of the cabinets with mild soap, rinse and dry all the faces and edges of

Cette thegarantie casings immediately with a dry cloth. ne s'applique à aucun produit utilisé ou installé en même temps que des cabinets de Denla inc. tels que des • montages After de installation, thedessus, cabinet doors with L’utilisation a damp cloth (do aux not instructions use soap)des andcabinets dry the tuyauterie, declean contreou des appareils. contraire ou des fournis parimmediately Denla inc. invalideront pièces door faces with acette drygarantie. cloth. • PourDoobtenir not use a concentrated cleaning stripping product or a solvent to acheté ce produit. le service sous cette garantie, entrezproduct, en contact aavec les vendeurs au magasin où vous avez copie the de lacabinets. facture originale de l'acheteur, datée, doit être soumise avec toutes les réclamations pour préserver les droits Uneclean cette garantie non transférable. se réserve droit d'inspecter les cabinets défectueux • sousDo notgarantie. clean, Cette rub or scrubestwith an abrasiveDenla padinc. and/or steellewool. réclamés pour exiger que le remplacement soit facturé sur l'expédition et le crédit émis sur le retour et l'inspection du • produit Do défectueux. not clean with the use of a vapour machine or steam cleaner. • Immediately wipe off any liquid accidentally spilled on the cabinets. Instructions spécifiques : • Avoid allowing dust and grease to accumulate on the cabinets in order Assurez-vous que les portes qui sont ¼ ou moins déformées de passer au travers au moins deux (2) saisons. (Printemps, été) to• avoid permanent stains. avant que le remplacement soit fait. Typiquement, la porte reviendra à sa forme initiale après l’adaptation à son environnement. • Avoid sudden changes in temperature and inn'est thepashumidity. Avant de demander un remplacement, veuillez être sûr variations que le problème une erreur d'installation. • Avoid leaving a damp cloth on the doors (ex: dish cloth or hand towel). • Toute déviation de finition doit être inspectée par un représentant autorisé de Denla inc. . Celui-ci déterminera si la réparation se • Avoid exposure the casings to àharsh raysla of sunouinleorder to protect feradirect dans le domaine ou si of le produit sera renvoyé l'usine pour rotation remplacement. Aucuneagainst réparation ne peut être effectuée sans l’approbation de Denla inc.. fading and discoloration. • If• you need to use a: cleaning your cabinets, avoid spraying product directly Variations de teintes Puisqu'aucunproduct arbre n’est near identique, le bois est un matériel unique avec des the variations normales de grain, de texture et deyou couleurs. peuvent également différences considérables de vieuxcloth échantillons on the surface wantCestovariations clean (instead, spraycauser the des cleaning product ontoentre a wash and et nouveaux cabinets. Notez svp: Les cabinets et accessoires nouvellement produits ne seront jamais de la même couleur que ceux then qui clean). sont plus âgés. • Avoid using oils or wax to clean. AGENTS OU REPRÉSANTANT DE DENLA INC. N’A L’AUTORITÉ DE MODIFIER OU DE PROLONGER • AUNCUN OVER ALL: KEEP IN MIND THAT WATER AND WOOD DO NOT MIX WELL! CETTE GARANTIE AINSI QUE SA REPONSABILITÉ. LES RAPPORTS DE GARANTIE CONTENUS DANS CETTE GARANTIE LIMITÉE DÉTERMINENT LA SEULE Thank you for your attention. GARANTIE PROLONGÉE PAR DENLA INC. POUR LES CABINETS ET COMPOSANTES. LES DISPOSITIONS SUR LA GARANTIE CONSTITUE LA RESPONSABILITÉ ENTIÈRE DE DENLA INC. ET LE SEUL RECOURS DU DÉTENTEUR POUR FAIRE HONORER LA GARANTIE SUITE À UNE RÉCLAMATION. DENLA INC. NE SERA PAS TENU The management – Denla Inc. RESPONSABLE VIS-À-VIS DU DÉTENTEUR SI CELUI-CI A FAIT MAUVAIS USAGE DE NOTRE PRODUITS OU POUR TOUTS DOMMAGES CONSÉCUTIFS, INCIDENTS OU INFRACTION COMMIS À LA GARANTIE SUR LES CABINETS

ATTENTION: THESE WARNING MUST BE READ BY THE DIRECT CONSUMER.

116

WARRANTIES DOORS AND WINDOWS

WE ARE SORRY, THIS DOCUMENT IS AVAILABLE IN FRENCH ONLY. IF YOU NEED MORE INFORMATION, PLEASE CONTACT THE SUPPLIERS.

117

WARRANTIES FRAMES AND HARDWARE

WE ARE SORRY, THIS DOCUMENT IS AVAILABLE IN FRENCH ONLY. IF YOU NEED MORE INFORMATION, PLEASE CONTACT THE SUPPLIERS.

118

WARRANTIES FRAMES AND HARDWARE

WE ARE SORRY, THIS DOCUMENT IS AVAILABLE IN FRENCH ONLY. IF YOU NEED MORE INFORMATION, PLEASE CONTACT THE SUPPLIERS.

119

WARRANTIES FRAMES AND HARDWARE

WE ARE SORRY, THIS DOCUMENT IS AVAILABLE IN FRENCH ONLY. IF YOU NEED MORE INFORMATION, PLEASE CONTACT THE SUPPLIERS.

120

WARRANTIES VENTILATION AND AIR CONDITIONING

Friedrich Air Conditioning Company

10001 Reunion Place, Suite 500 San Antonio, Tx 78216 1-800-541-6645 www.friedrich.com

VERT-I-PAK ® A SERIES SINGLE PACKAGE VERTICAL AIR CONDITIONERS LIMITED WARRANTY SAVE THIS CERTIFICATE. It gives you specific rights, you may also have other rights which may vary from state to state and province to province. In the event that your unit needs servicing, contact your nearest authorized service center. If you do not know the nearest service center, ask the company that installed your unit or contact us - see address and telephone number above. To obtain service and/or warranty parts replacement, you must notify an authorized FRIEDRICH Air Conditioning Co. service center, distributor, dealer, or contractor of any defect within the applicable warranty period. When requesting service: please have the model and serial number from your unit readily available. Unless specified otherwise herein, the following applies: FRIEDRICH VERT-I-PAK A SERIES VERTICAL AIR CONDITIONERS AND HEAT PUMPS LIMITED WARRANTY - FIRST YEAR (Twelve (12) months from the date of installation). Any part found to be defective in the material or workmanship will be repaired or replaced free of charge by our authorized service center during the normal working hours; and LIMITED WARRANTY - SECOND THROUGH FIFTH YEAR (Sixty (60) months from the date of installation). ON THE SEALED REFRIGERATION SYSTEM. Any part of the sealed refrigeration system that is defective in material or workmanship will be repaired or replaced free of charge (excluding freight charges) by our authorized service center during normal working hours. The sealed refrigeration system consists of the compressor, metering device, evaporator, condenser, reversing valve, check valve, and the interconnecting tubing. These warranties apply only while the unit remains at the original site and only to units installed inside the continental United States, Alaska, Hawaii, Puerto Rico, Mexico and Canada. The warranty applies only if the unit is installed and operated in accordance with the printed instructions and in compliance with applicable local installation and building codes and good trade practices. For international warranty information, contact the Friedrich Air Conditioning Company - International Division. Any defective part to be replaced must be made available to FRIEDRICH in exchange for the replacement part. Reasonable proof must be presented to establish the date of install, otherwise the beginning date of this certificate will be considered to be our shipment date plus sixty days. Replacement parts can be new or remanufactured. Replacement parts and labor are only warranted for any unused portion of the unit’s warranty. We will not be responsible for and the user will pay for: 1. Service calls to: A) Instruct on unit operation. B) Replace house fuses or correct house wiring. C) Clean or replace air filters. D) Remove the unit from its installed location when not accessible for service required. E) Correct improper installations. 2. Parts or labor provided by anyone other than an authorized service center. 3. Damage caused by: A) Accident, abuse, negligence, misuse, riot, fire, flood, or acts of God. B) Operating the unit where there is a corrosive atmosphere containing chlorine, fluorine, or any damaging chemicals (other than in a normal residential environment). C) Unauthorized alteration or repair of the unit, which in turn affects its stability or performance. D) Failing to provide proper maintenance and service. E) Using an incorrect power source. F) Faulty installation or application of the unit. We shall not be liable for any incidental, consequential, or special damages or expenses in connection with any use or failure of this unit. We have not made and do not make any representation or warranty of fitness for a particular use or purpose and there is no implied condition of fitness for a particular use or purpose. We make no expressed warranties except as stated in this certificate. No one is authorized to change this certificate or to create for us any other obligation or liability in connection with this unit. Any implied warranties shall last for one year after the original purchase date. Some states and provinces do not allow limitations on how long an implied warranty or condition lasts, so the above limitations or exclusions may not apply to you. The provisions of this warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies provided by law.

Performance of Friedrich’s Warranty obligation is limited to one of the following methods: 1. Repair of the unit 2. A refund to the customer for the prorated value of the unit based upon the remaining warranty period of the unit. 3. Providing a replacement unit of equal value The method of fulfillment of the warranty obligation is at the sole discretion of Friedrich Air Conditioning In case of any questions regarding the provisions of this warranty, the English version will govern. (10-06) 18

920-075-13 (1-11)

121

WARRANTIES THERMOSTAT

122

05 F.A.Q

IN THE CONDO What should I do if something breaks in my condo (water leak, hot water tank, etc.)? Find out if you’re still covered under the guarantee (refer to the Garantie des Maîtres Bâtisseurs you signed after your inspection). If you are, please send an email to sevice@devmcgill.com, to inform DevMcGill of the problem. Provide as many details as possible. If you’re no longer covered and don’t know a specialist, refer to Section 6 “Services and useful phone numbers” in this Owners’ Guide, for the phone numbers of specialized sub-contractors whom you can hire to perform the repair work. I have no idea how to use my thermostat. What do I do? Refer to the Thermostat user manual in section 3“Technical and Maintenance” in this Owners’ Guide. One of my doors doesn’t close properly. What do I do? If you’re still covered under the guarantee, contact the customer service at service@devmcgill.com. If you’re no longer covered and don’t know a specialist, go to Section 6 “Services and useful phone numbers”, for the phone numbers of specialized sub-contractors whom you can hire to perform the repair work. Can I change the locks of my condo door? Yes, but you must give the manager of the M9-3 Co-owners Syndicate a duplicate key. You cannot however change the design or model of the lock. Can I make copies of my keys? Yes you can have copies made at the locksmith of your choice. Are pets allowed at M9-3? Dogs and cats are allowed in the current co-ownership charter (2012). To find out which pets are allowed at M9-3 and which are not, refer to the M9-3 Co-owners Syndicate regulations in force. What do I do if I lose my clicker for the garage? You must contact the manager of the M9-3 Co-owners Syndicate to cancel it and order a new one, which you will have to pay for. How to use the intercom? Once you have a landline phone number or main cell phone number assigned to your condominium, it will need to be programmed into the intercom located at the entrance of the building. To proceed with programming, please contact the Manager of the M9-3 Condo Association. When visitors dial the code assigned to your condo on the Intercom, the bell will ring directly on the phone line that has been programmed. Then you simply need to dial “9” on your phone to automatically unlock the main entrance door. If your programmed phone number is a cell phone number, the system also allows you to unlock the main entrance door remotely.

124

COMMON AREAS AND OTHER SPACES Can I leave my shoes in the hallway, outside my condo door? Leaving shoes in the hallway is not permitted under the current Co-owners Syndicate charter (2012). Are BBQs permitted? Yes, BBQs are permitted under the current Co-owners Syndicate charter (2012). Can I put a satellite dish on my balcony? NO! Cable access is provided through the telecommunications room located in the basement of your building. Contact Bell or Videotron for connection. Satellite dishes are not permitted. Be sure to consult the M9-3 Co-owners Syndicate regulations in force for details. Can I leave items in my parking area? Only cars can be left in parking areas.

FINANCIAL MATTERS When do I have to pay my condo fees? Condo fees are payable on the first day of each month. It is recommended to send post-dated checks if you plan to be away for a certain period of time. After the 1st general meeting of the co-owners, those who wish to, may make post-dated checks or set up pre-authorized payments. The condominium association will provide you with a form for this purpose. How is the Welcome tax calculated? The Welcome tax, named after the Minister Jean Bienvenue, allows municipalities to tax property transactions within their territories. Also known as the â&#x20AC;&#x153;real property transfer taxâ&#x20AC;?, the calculation of this tax is as follows, based on whichever is highest between the municipal assessment and the purchase price. 0.5% 1% 1.5% 2% 2.5%

of the first $50,000; of the next $50,001 to $250,000; of the next $250,001 to $500,000 of the next $500,001 to $1,000,000 of any portion exceeding $1,000,000

Thus, for a $ 380,000 condo, the total amount of property transfer tax is $4,200 or: $50,000 x 0.5% = $250 $200,000 (from $250,000 - $50 000) x 1% = $2,000 $130,000 (from $380,000 - $200,000 - $50 000) x 1.5% = $1,950 The City of Montreal will send you the invoice for the Welcome tax within six months of the purchase of your unit. For more information about the property transfer tax, please visit the City of Montreal website at www.ville.montreal. qc.ca.

125

FINANCIAL MATTERS (SUITE) How much will my property and school taxes cost? Municipal and school taxes are determined based on the City of Montreal’s assessed value of your unit and not on the purchase price. You must therefore wait until the assessment which you will receive in the months following the construction of your dwelling. It is usually lower than the total price of your unit. In 2012, the municipal tax rate of the borough of Ville-Marie rose to $0, 8825 per $100 of the municipal assessment. Added to this is $0,22463 per $100 for school taxes. This comes to an aggregate tax rate of 1.202930 % for the year 2012. For more information on municipal and school taxes, please contact the City of Montreal by dialing 311 and contact the School Tax Management Committee at (514) 384-5034. Tax credits for the purchase of a first home (HBTC) Since 2009 and the years following that, the Canada Revenue Agency has offered the HBTC, a non-refundable federal tax credit for certain buyers who purchase a home. You can claim an amount of $5,000 for the purchase of a qualifying home that you acquired in 2012 if the following conditions apply: You or your spouse or common-law partner have purchased a qualifying home; You have not lived, during the year of acquisition or four years earlier, in another home that you or your spouse or common-law partner owned (first-time home buyer).

• •

How to become eligible for the Home Buyers’ tax credit for First-Time Home Buyers? To qualify for the First Home tax credit, your home must meet the following requirements: • • •

•

Be in Canada Must be an existing home or building Single-family, detached, row houses or mobile homes, condominium units and apartments in duplexes, triplexes, quadruplexes or apartment buildings all qualify. A share in a cooperative housing corporation that gives you, as owner, the right to own a housing unit in Canada also qualifies. You must intend to occupy the home within the year of purchase

Can my spouse or common-law partner also claim the HBTC? One or the other can claim the credit. You and your spouse or common-law partner can share the amount to purchase a home, but the total claimed can not exceed $5,000. Any unused portion can be transferred to the other spouse or common-law partner. However, the total amount requested for the year must not exceed $750. So, either one of you can claim the credit or you can share it.

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How do I claim the HBTC? The HBTC will be included in your individual tax return as of the 2009 income tax return. Enter $5,000 on line 369 of Schedule 1, in the Federal tax return. What exactly is meant by “qualifying home”? A qualifying home is a housing unit located in Canada. It may be an existing dwelling or a dwelling under construction. Single family homes, row houses, mobile homes, condominium units and apartments in duplexes, triplexes, quadruplexes or apartment buildings all qualify. For more information about the HBTC, please consult Canada Revenue Agency’s website at www.cra-arc.gc.ca.

GENERAL QUESTIONS Does M9-3 have a guarantee plan that protects consumers? M9-3 subscribes to the Guarantee Plan for New Homes of the Garantie des Maîtres Bâtisseurs (toll-free number: 1-866-344-4228). What is the Garantie des Maîtres Bâtisseurs? The Garantie des Maîtres Bâtisseurs is an administrator that guarantees the work of contractors in order to protect consumers, i.e. they are responsible for the work performed by contractors and apply the guarantee if a contractor fails to meet his obligations. By choosing a licensed GHMB contractor, you ensure you are dealing with a competent and recognized contractor.

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06 SERVICES AND USEFUL PHONE NUMBERS

SERVICES AND USEFUL PHONE NUMBERS

MANAGER OF THE CO-OWNERSHIP GESTION IMMOBILIERE WILKAR INC. 4200 Sherbrooke O. Suite #6 Westmount (Quebec) H3Z 1C4

T 514-871-0100 F 514-227-5542

REAL ESTATE AGENCY MCGILL IMMOBILIER 780 Wellington street Montreal (Quebec) H3C 1T7

514-255-0550

NOTARY MILLOWITZ HODES BERGERON Maitre Josée Bergeron 999 De Maisonneuve Boulevard East, Montreal (Quebec) H3A3L4

514-879-1341

DEVELOPER SEC M9 PHASE III 407 McGill, office 810 Montreal (Quebec) H2Y 2G3

514-288-4737

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SERVICES AND USEFUL PHONE NUMBERS SUPPLIERS ADDRESSES SUPPLIERS ADDRESSES APPLIANCES Électroménagers MABE http://electromenager.mabe.ca/ ENGINEERED WOOD FLOORS Bois d’ingénierie VLOC, Distribution BMB 4500 Bernard-Lefebvre Street Laval (Quebec) H7C 0A5 www.distributionsbmb.com CERAMICS Les intérieurs Boussada 455, Ch Knowlton Knowlton (Quebec) J0E 1V0 VENTILATION AND AIR CONDITIONING Jean Roy 740, rue Marion Joliette (Quebec) J6E 8S2 www.ventilationjeanroy.com

THERMOSTAT Ouellet Canada Inc. 180, 3rd Avenue l’Islet (Quebec) G0R 2CO www.ouellet.com KITCHEN CABINETS AND VANITIES Cuisine Idéale (formerly Denla) 980 Panneton Street Sherbrooke (Quebec) J1K 2B2 http://www.cuisineideale.com

PLUMBING Robinetterie Royal 1850, Dagenais Boulevard West Laval (Quebec) H7L 5C7 http://www.robinetterieroyal.com/ ELECTRICIAN Entreprises électriques Fournelle & fils 210 Marguerite-Bertaud Street Boucherville (Quebec) J4B 8M1 DOOR AND WINDOWS Groupe Lessard 611 Meloche Avenue Dorval (Quebec) H9P 2T1 http://www.lessard.ws/web/ EXTERIOR CONSTRUCTION Construction Ramsol 17 Saint-Joseph Boulevard Lachine (Quebec) H8S 2K9 http://www.ramsol.ca/

1-800-561-3344

1-800-361-8185

450-664-2320

450-752-1115

1-800-463-7043

1-888-566-8080

450-963-0004

450-641-1331

514-636-3999

514-938-2880

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SERVICES AND USEFUL PHONE NUMBERS SUPPLIERS

SUPPLIERS ADRESSES INTERIOR HARDWARE Agences Robert Janvier Ltée (Doors, frames and interior harware) 5069 St-Jean-Baptiste Boulevard Montreal (Quebec) H1B 5V3 http://www.arjanvier.com DOORS AND ALUMINIUM WINDOWS Groupe Lessard 611, Meloche avenue Dorval (Quebec) H9P 2T1 www.lessard.ws/web BATH AND SHOWER PARTITIONS, BACKSPLASHES AND MIRRORS Structuverre 3471 Thimens Boulevard Montreal (Quebec) H4R 1V5 PAINT Peinture Première 9512 Pascal-Gagnon Montreal (Quebec) H1P 1Z4 www.peinturespremiere.com

514-645-1687

514-636-3999

514-333-6555

514-328-7674

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SERVICES AND USEFUL PHONE NUMBERS VILLE-MARIE BOROUGH

INFORMATION ON VILLE-MARIE BOROUGH VILLE-MARIE BOROUGH OFFICE 888 De Maisonneuve Boulevard East, 5th floor Montreal (Quebec) H2L 4S

311 or 514-872-0311

CITY HALL 275 Notre-Dame Street East Montreal (Quebec) H2Y 1C6

311 ou 514-872-0311

PÈRE-AMBROISE LIBRARY 2093 de la Visitation, 3rd floor Montreal (Quebec) H2L 3C9

514-872-1633

FRONTENAC LIBRARY 2550 Ontario Street East Montreal (Quebec) H2K 1W7

514 872-7888

COLLECTION OF HOUSEHOLD GARBAGE AND BULKY OBJECTS

311 or 514 872-0311

DIRECTION OF PUBLIC AFFAIRS AND RELATIONS WITH THE CITIZENS 800 De Maisonneuve Boulevard East. 6th floor Montreal (Quebec) H2L 4L8 DIVISION OF SPORTS, LEISURE ACTIVITIES AND OF SOCIAL DEVELOPMENT 800 De Maisonneuve Boulevard East, 7th floor Montreal (Quebec) H2L 4L8

514-868-5177

514-868-4144

INFO-TOWING-SNOW 2550 Ontario Street East Montreal (Quebec) H2K 1W7

514-872-3777

INFO-WORKS May to November:

514-872-3777

COMMUNITY GARDENS Information:

514-868-4144

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SERVICES AND USEFUL PHONE NUMBERS VILLE-MARIE BOROUGH

POLICE SERVICES - EMERGENCY

9-1-1

POLICE – NEIGHBOURHOOD STATION 20 Ville-Marie South-West, 951 William Street Montreal (Quebec) H3C 1P3

514-280-0120

POLICE – NEIGHBOURHOOD STATION 21 Ville-Marie Centre, 1180 Sainte-Élizabeth Street Montreal (Quebec) H2X 3C4

514-280-0121

FIRE SERVICES - EMERGENCY

9-1-1

FIRE DEPARTMENT 5 75 Ontario Street East Montreal (Quebec) H2X 1G9

9-1-1

FIRE DEPARTMENT 10 1445 Saint-Mathieu Street Montreal (Quebec) H3H 2M4

9-1-1

FIRE DEPARTMENT 25 1212 Drummond Street Montreal (Quebec) H3G 1V7

9-1-1

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SERVICES AND USEFUL PHONE NUMBERS INFO

CONNECTIONS HYDRO-QUEBEC Electrical connection Open Monday to Friday, 8:00 a.m. to 6 p.m

514-385-7252

GAZ METRO Open Monday to Friday 8:00 a.m. to 6 p.m

514-598-3222

VIDEOTRON Cable connection Open Monday to Friday, 7:30 a.m. to 9:30 p.m. and Saturday-Sunday , 8:00 a.m. to 17:30 p.m. BELL Cable connection Open Monday to Friday, 8:00 a.m. to 7:00 p.m. and Saturday 8:00 a.m. to 17:00 p.m.

514-281-1711

514-310-2355

GUARANTEE PLAN GARANTIE DES MAITRES BATISSEURS 4970, Place de la Savane, bureau 301 Montreal (Quebec) H4P 1Z6 www.maitresbatisseurs.com

514-344-4228

FINANCIAL INSURANCE CMHC Canada Mortgage and Housing Corporation 1100 René – Lévesque Boulevard West, 1st floor. Montreal (Quebec) H3B 5J7 www.cmhc-schl.gc.ca/fr/index.cfm

514-283-2222

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07 DevMcGill

DevMcGill is a real estate developer offering a number of new condominium projects in some of the most sought-after areas on the Island of Montreal. Over its nearly 15 years of existence, DevMcGill has mastered the art of creating cutting-edge, contemporary or classic condominiums befitting the dynamic urban lifestyle of modern Montrealers. With an experienced team of real estate development professionals at its core, DevMcGill is expanding to meet the needs of a growing and demanding market. On-going Projects With several new developments underway, DevMcGill continues its record of excellence. M9-3 and M9-4, in the rapidly evolving Quartier du Havre, offer residents exceptional amenities, spectacular views, and elegant, modern condos just steps away from all the services and entertainment of Old Montreal and downtown. Avenue32, in Lachine, close to the marina and the Lachine canal, offers contemporary, refined condos in a lush green environment minutes away from the commuter train station and only a 10 minute drive from downtown. DevMcGill is also proud to count among its current projects two distinct condominium developments that blend Montreal’s grand architectural history with today’s modern lifestyle. Castelnau Phase I is a restored and renovated historic building exhibiting ceremonious architecture with an entrance featuring towering columns and a noble stone staircase. The Castelnau project will also include 3 contemporary buildings, all in a highly sought-after area of Montreal steps away from Jarry Park, Little Italy and the Jean Talon Market. Built in 1894 and classified as a “building with exceptional heritage value”, the St-Dominique will be completely renovated and restored. Located right downtown, in the heart of the city’s most vibrant neighbourhoods, the St-Dominique combines old world charm with modern urban life. Building the Montreal of Tomorrow With more projects on the horizon, DevMcGill is forging into the future, expanding and evolving to meet the demand for exceptional living spaces tailored to suit the modern urban lifestyle. Guided by our experience of the past, we aim to build the Montreal of the future. So, if you’re on the hunt for a condo that more than meets your expectations, visit DevMcGill.com, register for the project that interests you and receive information by email about prices, available inventory, and more.

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M9 PHASE 2

Environment and Energy Efficiency Award - Garantie des Maîtres Bâtisseurs Residential Project Award - 20 or more condominiums - Garantie des Maîtres Bâtisseurs

SQUARE BENNY

Canada Green Building Council’s LEED® Silver Award Environment and Energy Efficiency Award, LEED Silver - Garantie des Maîtres Bâtisseurs Residential Project Award - 20 or more condominiums- Garantie des Maîtres Bâtisseurs

M9 PHASE 1

Grand Prize - Urban Integration - Facades - Créativité Montréal Award for design - media campaign - Summit Creative Awards

2009 2009

2011 2010 2009

2008 2006

ORLEANS

Builder of the Year Award - High-rise condominiums Plan de garantie ACQ

777

Award for Architectural Integration - City of Montreal Multi-family residential project of the year Award - Domus - APCHQ

COUVENT OUTREMONT

Heritage Enhancement Award - Ville de Montréal Award Builder of the Year - Renovated multi-family project - Plan de garantie ACQ Award For converting a building into new housing- Domus – APCHQ

CAVERHILL

Builder of the Year Award - Renovated multi-family project - Gala habitation Promoter of the Year Award - Renovation - Domus – APCHQ

LOFT 2091 BEAUDRY

Award for Montréal Architectural Heritage Builder of the Year Award - Renovated multi-family project - Plan de garantie ACQ

2006

2006 2004

2006 2003 2003

2001 2001

2006 2001

LE 100 MCGILL

Montreal Architectural Heritage Award Ville de Montréal

2006

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