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Real People Saving Real Lives for

21 Devon Air Ambulance Trust

Summer 2013

Celebrating the best of Devon

Patient Stories Terrifying ordeal Shot in the foot Life threatening injuries lead to a very different future

Coast & Country Tarka Line

www.daat.org Registered Charity No: 1077998 Company No: 3855746

Helipad - The Official Devon Air Ambulance Trust Magazine 1


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The Official Magazine

Welcome from the CEO

Devon Air Ambulance Trust

Contributors: Our grateful thanks to the following photographers: Neil Devons Michelle Lovegrove John Fowler North Devon Journal South West Lakes Trust

Billy Griffiths Mike Titford Mike Kinsey Rhiannon Phillips David Eastley

And for contributed articles: Neil Devons Richard Hunt South West Lakes Trust

Production Team: Consultant Editor: Producer: Editor: Designer: Printing & Distribution:

Neil Devons Heléna Holt Debbie Gregory Lovegrove Design & Photography Pollards

Welcome to the summer issue of Helipad, the official magazine of Devon Air Ambulance Trust. It’s a very exciting time for the Trust with much to celebrate. For the second summer running we are available for 14 hours a day, from 0700–2100 hours and, having been tasked already to attend several missions after 1900, our service is proving to be an invaluable resource during the evening hours. As mentioned in our last issue, we will embark on a series of road shows during August,

proudly introducing your brand new helicopter. See locations on page 21 for your local drop-in and do come and say hello. Finally, we celebrate 21 years of serving the people of Devon this year. You are all welcome to join us for a day of fantastic food, music and merriment on Saturday 7th September at Darts Farm in Topsham, just outside Exeter. See you there!

Editor’s news

Hopefully, by the time you receive this magazine it really will be summer and you’ll be enjoying warm days and long, light evenings. In this issue you can read about the terrifying ordeal of Kate Cooper when her 6-month old son was blown into the icy waters of Watchet Harbour and the toe-curling accident when James Cameron literally shot himself in the foot. You can be inspired by our fundraisers to set yourself a cycle challenge or take a leisurely, scenic train journey from Exeter to Barnstaple along the famous Tarka Line. A big thank you, as always, to all the ex-patients who have contacted us and allowed us to use their story and thanks to you all for your contributions for our Devon People pages. We welcome your feedback about any of the stories in this magazine. To contact me, please email d.gregory@daat.org or telephone 01392 466666 ext *135 Happy reading!

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Contents 3

Welcome from the CEO & Editor’s news Heléna Holt and Debbie Gregory welcome you to Helipad

6

Patient story – Terrifying ordeal Kate screams for help as her six-month old son is blown in his buggy into the icy waters of Watchet Harbour

12

Patient story – Cardiac arrest on the golf course Basil is airlifted from Honiton Golf Course

13

ebay success DAAT’s pilot scheme for ebay is proving very successful

15

Strawberry Fair The British love affair with strawberries

16

Patient story – Life threatening injuries Trapped in the car following an horrific road traffic collision, Natasha wasn’t expected to live

18

Capturing Devon See the winning entries in this year’s photographic competition

8 9

Help us celebrate our 21st birthday

19

Order your calendar

20

The Trust launches G-DAAN

Scrummy scrumpy

Progress as DAAT’s new helicopter gets ready to take to the skies

From humble origins, the success of Green Valley Cyder

10

Patient story – Shot in the foot Jamie’s gun goes off accidentally, blasting off his toe

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21

G-DAAN road shows See if our helicopter is coming to a town or village near you


22

South West Lakes Trust

40

Conservation and leisure working together throughout the region

26

Junior crew Lizzie and Thomas say thank you

Coast & country The Tarka Line – following the train line and meandering rivers from Exeter to Barnstaple

31

Lottery - Family support continues Michelle and Nikki take over their mum’s Lottery numbers

33

Champions of our cause Introducing three further Patrons: Adam, David and Sam

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Patient story – Musical extravaganza James organises a smorgasbord of entertainment to say thank you

Fundraising – Cycling challenges More events than ever this spring have taken shape on two wheels...

43

Devon people Community fundraising from around the county

46

Operational news How DAAT’s pilots cope with landing in tricky places

47

A day in the life of... Meet Debbie Gregory, our Helipad Editor and Patient Liaison Officer

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Businesses on board Working in partnership with the business community

38

Patient story – Entonox by packhorse Horses bring gas and air to Anna

39

Grand summer draw DAAT introduce their two new mascots

Our star prize winners This issue we focus on our Twitter followers

49

Ways to help and contact details The diversity of volunteering

50

Back chat BBC Radio Devon presenter and our very own Patron, David FitzGerald, shares tales of a recent trip to Ireland

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Patient Story

Sam in hospital a few days later

Terrifying ordeal

An early Sunday morning stroll with her 6-month old son and the family dog turned into a nightmare for Kate Cooper when a freak gust of wind caught young Sam’s buggy and blew it into the icy water of the harbour, 12’ below. On that bitingly cold, blustery morning at the end of January, one of Devon’s Air Ambulances, with paramedics Mark Hawley and Glenn Birtwisle and pilot Dan Smith, set off on a mercy mission from Eaglescott Airbase. The emergency call, taken by Paul Holmes at the HEMS desk, had revealed that a baby had been blown into the water at Watchet Harbour in north Somerset.

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As the helicopter dashed across the counties, paramedic Mark was busy assessing the quantities of drugs he may need to treat a young child. Pilot Dan Smith saw the police, coastguards and ambulance service gathering at the scene as he rounded the coastline to Watchet and, battling 50 knot winds and crashing waves, executed a precision landing on the narrow strip of harbour wall. Even before the Air Ambulance could arrive, first on the scene had been 63 year old dockmaster George Reader, who, believing that a dog had fallen in the water, had raced around the harbour on his bicycle. Reaching Kate and realising the awful truth, he jumped straight into the freezing water to rescue the baby, still upside down and strapped into his buggy. Somehow, the pushchair was roped and pulled back up the harbour wall. Frightened and shaking, with the help of passing psychiatric nurse, Tanya Allen, Kate pulled Sam from his pushchair and Tanya began gentle compressions in the hope of reviving the baby. Kate feared the worst as her son lay ashen, silent and seemingly lifeless. Mark Hawley took over the care of young Sam, quickly assessing that he was unconscious with a temperature so low


Sam and his family at the Airbase

Watchet Harbour

“The professionalism of all the emergency services working together was amazing and Mark’s and Glenn’s expertise undoubtedly helped to save little Sam. It was a wonderful outcome from an incredible job.”

unsafe. My priority was to reach the baby; the next nearest landing site was on the periphery of the town and would have meant a land ambulance transfer. The professionalism of all the emergency services working together was amazing and Mark’s and Glenn’s expertise undoubtedly helped to save little Sam. It was a wonderful outcome from an incredible job.”

it couldn’t be measured. Wrapping the baby in a heat blanket, Mark carried out an intra-osseous infusion, drilling into the bone cavity of the baby’s tiny leg to administer vital drugs. Glenn, meanwhile, looked after Kate who, in a state of shock, was reliving every moment of the accident. Indeed, knowing that the tiny baby had spent as much as five minutes underwater, everyone involved was deeply concerned about Sam’s chances of survival. Once he was stable enough, Sam was flown to Musgrove Park Hospital. While he was constantly assessed and monitored throughout the journey, Kate was reassured and kept informed of his progress. Unbelievably, from the first 999 call to handing Sam over to the care of the A&E team, was just 54 minutes. Incredibly, Sam’s condition improved hourly and, by later the same day, his life was no longer in danger. Even more miraculously, concerns over possible brain-damage were also unfounded as Sam made a complete recovery and was allowed home just five days later. It was a rescue that the Devon Air Ambulance aircrew say they will never forget. Pilot Dan Smith said, “It was one of the most incredible jobs I’ve ever done. After the absolute horror of the accident itself, there was subsequently the most amazing sequence of good fortune. George was an absolute hero, jumping in when he did and Tanya starting the compressions was crucial. The awful wind that had blown the buggy into the water helped us to get to the site within 12 minutes and then dropped just enough for us to land only 20 metres away from the ambulance where Sam was being treated. I knew that landing on the harbour wall was a challenge but it was never

Sam’s mum, Kate, added, “We would just like to say a Huge Massive Thank You to everyone involved on that day. For something to go so horribly wrong and then for the following events to happen with what seemed perfect timing is nothing short of a miracle, including Dan landing where he did! There just aren’t the words to express the gratitude we have to everyone. Please keep supporting the Air Ambulance - they really are life savers.” Not surprisingly, the incident captured the hearts of many, locally and nationally. Sam’s uncle, Matt Stevens, faced his dread of heights and undertook a skydive to raise funds for DAAT and the whole town of Watchet supported a fundraising day at a street party on the Whitsun May Bank Holiday. Meanwhile, a reunion between the family and aircrew has been filmed for a new BBC 1 television programme, to be shown this autumn.


Devon Air Ambulance Trust Celebrating 21 years of saving lives Saturday 7th September 2013

Darts Farm

Real Pe Saving Re ople al Lives fo r

21

Topsham

Exeter EX3 0QH

Devon Ai

r Ambula nce Trust

10.00am - 4.00pm

With live broadcasting from John Govier on BBC Radio Devon between 10.00 – 12.00

Fun for all the family! .. a n d t h e n in t h e e ve n in g... 7.30pm - midnight

Hugely popular 13 piece multi genre Devon based band Soul • Funk Ska • Pop Classic Covers

the

.. ... g in n e v e y a d n u S n o s Plu

band

TOPSHAM

For tickets to the evening events, please see our website for further details: www.daat.org


Green Valley Cyder

Scrummy Scrumpy “You can’t imagine Devon without cider,” summed up Nick Pring, one of the two directors of Green Valley Cyder, a small owner-managed cider making operation based at Darts Farm near Topsham. His observation was more than just some gentle philosophising on rural affairs; it encompassed the history of cider making in Devon over the centuries and an enforced change of career for him and his business partner, Chris Coles. Each had held various technical and managerial positions, including ‘Cider Controller’ with Whiteways of Whimple, a company established in 1895 and one of the great names of English factory cider making. When that business closed Nick and Chris decided to start a modest cider making operation and acquired some of Whiteways’ redundant equipment and an hydraulic cider press to get them going, setting up in little more than an empty barn at Darts Farm. “We had no plans for retailing initially although we often got a knock on the back door from people asking for scrumpy,” said Chris Coles. “From the outset we set out principles that we’ve stuck by ever since. For instance, we buy only Devon apples from reliable farmers and we produce our cider to the best cider making traditions of the county.

“To make a good cider, you need the right balance in the varieties you use – sweetness, acidity and the right proportion of tannin to provide body and colour. We are very fortunate to be in such a fine apple growing county with such wonderful local varieties as Fair Maid of Devon, Tremletts Bitter, Sweet Alford, Yarlington Mill, Tom Putt and Slack Ma Girdle.” Nick Pring added: “In addition to traditional ciders, there is a growing taste for dining ciders to accompany food and these can be quite strong. Just like wine, these vintages come in dry or sweet according to the food being prepared. We also make fruit wines and fruit liquers made primarily from local produce and we have now launched a new strawberry cider.” From a risk-laden, modest beginning, the award-winning Green Valley Cyder has grown into the largest cider and wine retailer in the South West stocking over 360 different beers and 140 ciders.

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Patient Story

Jamies’ foot and boot

Shot in the foot

One morning in April 2013, Devon’s Air Ambulance was called to the aid of a young father after he accidentally shot himself through the foot. Jamie Cameron, 29, from Newport near Barnstaple, was out shooting crows on a friend’s farm in Muddiford with his brother, Stuart, and Stuart’s father-in-law, Chris Sandeman. Jamie was just taking aim with the shotgun when he slipped down the woodland bank. His gun fired two shots - one of which tore the side of his boot and the other went straight through his right foot and blew off his big toe. Jamie didn’t realise the extent of the damage to start with and scrambled down the hill to retrieve and make safe his gun. “I thought I was lucky it missed me. It was only when I stood up and went down to pick up the gun, which had landed in a bush, that my foot felt funny. I saw there was a hole in the top of the boot with a lot of smoke and blood coming out. I ran to get help from Stuart but I fell to the floor because of the pain.” Stuart stayed with Jamie while Chris raised the alarm. The call caused much concern for Jamie and Stuart’s dad, Eddie, a station enquiry officer at the local police station, who saw details of the 999 emergency call flash up on the computer screen. Eddie anxiously awaited

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further details and said, “I just knew it was going to be one of my boys. They’re experienced and very safety conscious but Jamie just slipped at the wrong time. It was just an accident.” Jamie was attended at the scene by aircrew paramedics Mark Hawley and Chris Saunders, and airlifted to Royal Devon & Exeter Hospital by pilot Damien Irving. After four days and two operations, Jamie had the damage cleaned up, shrapnel removed and most of his big toe amputated. There followed several weeks on crutches as he gradually learned to walk again, much to the delight of his wife, Louise, and 2 year old daughter, Molly Mae. Jamie still has the boots he was wearing during the accident one of which has a clean hole where the shot went through!


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Patient Story

Mary & Basil with Ian Atyeo at the presentation of his award from Royal Humane Society

Cardiac arrest on the golf course Basil Dean was delighted to be nominated as Captain for the Axe Cliff Golf Club and arranged his Captain’s Drive-In as a fundraising event for Devon Air Ambulance Trust. It was Basil’s very personal way of thanking the Trust, as just eighteen months ago his life hung in the balance when, during a game of golf at Honiton Golf Club, he suffered chest pains which lead to a cardiac arrest. Whilst his fellow team-mates called the emergency services, a retired policeman, Ian Atyeo, was playing in the four-ball behind and rushed to see if he could help. Administering CPR, Ian and a paramedic from Honiton kept Basil’s heart going until further help arrived from the Devon Air Ambulance. Aircrew Eddie Bunday and Paul Robinson then took over and monitored Basil as he was airlifted to the cardiac unit at Royal Devon & Exeter Hospital at Wonford. Such was the danger that Basil’s wife, Mary, and his children were warned he may not pull through and all spent a worrying few hours awaiting further news.

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Fortunately, however, with a defibrillator fitted, Basil made the most remarkable recovery and, much to his whole family’s relief and amazement, he was allowed home just six days later. As his health improved, Basil finally ventured back on to the golf course and he felt Basil meeting Paramedic Paul honoured when his Robinson at Exeter Airbase friend and out-going captain, Paul Clode, asked if Basil would take over at the end of the current term of office. Basil, now 69, had been Captain twice previously and never imagined he would be again. He nominated Devon Air Ambulance Trust as his Charity of the Year and plans to host various fundraising activities during his term of office. Following the incident at Honiton Golf Course, Ian Atyeo was subsequently presented with an award from the Royal Humane Society. Mary and Basil were also in attendance, alongside the Lord Lieutenant of Devon, Eric Dancer and the Chief Constable of Devon and Cornwall, Shaun Sawyer.


ebay success

Specialising in vintage, original or quirky Keen to keep up with the times and recognising a new income possibility, DAAT’s pilot ebay operation was launched in October 2012. Keith Hunter, the Trust’s ebay Co-ordinator explains: “The Trust decided to look at ebay as an option for selling goods for several reasons. One of the most important is our responsibility to our supporters to ensure that we maximise the income that their generous donations provide. After all, how lucky would we have to be to have somebody walk in to one of our shops on the off chance and pay £137 for a vintage naval uniform? It’s really not very likely! Unusual items always raise a great deal of interest and some of the more remarkable ones donated so far include antique tools, lawyer’s robes, WWII desert field binoculars, two ornate Asian brass dolphins and a set of Victorian dressing screens. We have already achieved £8000 worth of online sales and have reached a worldwide audience with items being dispatched as far as USA, Russia, Israel and New Zealand. And there is no doubt that the Trust’s public profile has also benefitted from the online activity with numerous positive comments through ebay’s feedback section. Do you have something unusual, quirky and (possibly) valuable that you would like to donate? If so, we would love to hear from you. Please contact us on info@ daat.org or call 01392 466 666. Please visit our ebay site, http://myworld.ebay.co.uk/ devonairambulance to see our items for sale. We are very grateful to all our donors and purchasers for supporting this new revenue stream.”

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Star recipe

Strawberry Fair Strawberry layer crunch - by Richard Hunt Makes 4

What has a sweet aroma, is bright red, juicy, summery and synonymous with Wimbledon, where around 25 tons of them are sold each year? No prizes for guessing. The British have a serious love affair with the strawberry and the Wimbledon connection is, quite simply, timing. The world’s premier tennis competition takes place in the last week of June and the first week in July, slap bang in the middle of the traditional six week strawberry season. For the strawberry we know and love today, it has been a long journey. The earliest mention of the fruit was in Roman times when they were used in medicines. The French discovered a love for them in the 1300’s and by the mid 1500’s there were strawberry farms all over the country. Since then our understanding of their health benefits has ensured that our love affair with the fruit has blossomed: •

150g contains only 45 calories, has fibre and can help curb over eating.

Strawberries have twice the amount of Vitamin C of grapefruit, mango and nectarines and FIVE times the amount in blackberries; Vitamin C helps keep skin youthful!

The antioxidants and vitamins in strawberries can help fight against a number of disorders such as osteoarthritis and heart disease.

So, strawberry season is upon us again and what better way to celebrate than getting out into the Devon countryside and enjoying the nation’s favourite fruit fresh from the ground. Strawberry Facts – Did You know? Strawberries are actually a member of the rose family and, technically, not berries at all.

500gm local strawberries 400ml double cream 75gm caster sugar 4 ready made small meringue nests 75ml strawberry liqueur 2 egg whites 2 leaf bronze leaf gelatine 1 vanilla pod 4 strawberries for decoration Dark chocolate shavings

Leading South West Chef, Richard Hunt

Method To make the strawberry coulis take 250g strawberries and 25g caster sugar, place in a blender until smooth and pass through a fine sieve to remove any pips To make the compote, quarter the remaining strawberries, add 25g sugar and the strawberry liqueur, add the vanilla pod seeds, leave to marinate for 15 minutes To make the mousse, lightly whip the egg whites until soft peaks. Soak the gelatine leaf in cold water until soft then squeeze dry, then add the gelatine leaf to a tablespoon of warm strawberry coulis (approximately 30°C), stir thoroughly until fully dissolved, add to the remaining coulis and stir Whip 200ml of cream to soft peaks, fold the beaten egg whites into the coulis with the gelatine dissolved, and when all the egg white is incorporated fully, gently fold in the whipped cream to this mixture To assemble, take 4 large tumblers, divide the strawberry compote between these, crumble a meringue on top of this, and then divide the mousse mixture and leave to chill in the fridge for 45 minutes To finish whip the rest of the cream and pile generously on top of each mousse, decorate with cut strawberries and chocolate shavings....enjoy!

There are about 200 tiny seeds on the outside of every strawberry. If all the strawberries produced in California this year were laid berry to berry, they’d wrap around the world 15 times.

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Patient Story

Natasha before the accident

Life threatening injuries lead to a very different future

“I remember hearing everything you were saying and your voice was so reassuring”

Natasha Gardiner, from Bishopsteignton, was 19 years old, living independently in her own flat with her six-month old son and enjoying a great job as a personal trainer, when a road traffic accident left her fighting for her life and facing a very different future. In March 2011, Natasha was a passenger in a car en route to see friends in Crediton when, just over Cowley Bridge on

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the outskirts of Exeter, the driver lost control. The car spun and was hit side on by a 4x4 vehicle travelling in the opposite direction. Natasha’s passenger seat ended up on the driver’s side, with Natasha trapped and crushed between the handbrake and the dashboard. Both girls needed cutting from the vehicle and Devon Air Ambulance pilot, Rob Mackie, demonstrated immense piloting skills as he landed the helicopter between trees and power cables on Cowley Bridge itself. Aircrew Paramedics Nigel Hare and Nigel Lang stabilised and treated Natasha as firefighters cut her free from the wreckage. Natasha’s injuries were considerable, including internal bleeding, damage to the liver and spleen, a broken pelvis on both left and right side and a broken neck. Speaking shortly after the airlift, Nigel Hare explained, “The collision


Natasha & Kayden was significant with the passenger side taking the full force of the impact of the 4x4 vehicle and both occupants of the small car were seriously injured. However, with the help of the land ambulance crew, we were able to stabilise the patients long enough to enable the fire service to remove the damaged parts of the car so we could extricate each patient safely and fly them to hospital.” Natasha was flown to Royal Devon & Exeter Hospital where an emergency team took over her care. With no less than five life-threatening injuries, her family were advised to expect the worst. However, as days turned into weeks and weeks turned into months, Natasha’s recovery began. Not only did she have extreme physical disabilities to deal with, she had also suffered severe emotional trauma, leaving her unable to care for her son. Finally, in November 2011, after seven long months of hospitalisation and a multitude of operations including the fitting of pins in her pelvis and rods in her neck, Natasha was allowed home. Rehabilitation and intense physiotherapy still continue today as Natasha comes to terms with the enormity of the incident. In February 2012 Natasha was invited to meet the aircrew and police officer who had looked after her at the scene. Despite dipping in and out of consciousness at the accident, when Natasha heard Nigel Lang speak to her at the airbase, she immediately recognised his voice. “I wouldn’t have known it was you until you spoke,” she explained. “I remember hearing

everything you were saying and your voice was so reassuring.” It was an emotional reunion for Natasha and her family to meet those involved in her rescue, but also a chance to ask questions and fill in the gaps that had played on all their minds since the incident itself. As Natasha came to terms with the complete change in her life, one thing became a constant focus; how to raise funds for DAAT. First, in July 2012, she organised a War Time Dance, then in December 2012 came a coffee morning and homemade Christmas gift sale. In April 2013 she organised a Village Quiz for the Brain of Bishopsteignton and her latest project is for a Sixties & Seventies night in August. Each event has been well attended and supported by friends, family and local villagers. DAAT Paramedics Nigel Lang and Paul Robinson went along to the Quiz night, “It was a really great evening,” Nigel said, “even if there were some trick questions in there! But the best thing of all was to see the amazing progress that Natasha has made, even just since last year, when we met her at the Airbase. She is doing so well – it’s fantastic to see and very rewarding to know that our assistance ultimately made such a difference to her survival and subsequent recovery.”

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Competition

Fabulous photos Our Capturing Devon photographic competition certainly captured the imagination of many, resulting in a veritable feast of outstanding results. With Coast, Country and Town as the subjects, budding photographers were spoilt for choice on where and when to take their images. There were categories for all ages and abilities from under 13 years, 14 to 18 years, 19s and overs, as well as for professional photographers. The photographs submitted included hills and moorland, cliff tops and beaches, fields and towns, youngsters, pets and agricultural animals. The pictures were taken in sunshine and shadow, at sunrise, sunset and all hours in between. Indeed, the panel of judges spent an entire afternoon in discussion and debate before shortlisting and selecting the winners. Head Judge and professional photographer Matt Austin was joined by our Operations Manager and keen photographer, Nigel Hare, graphic designer and photographer, Michelle Lovegrove, Russell Soper of The Camera Kids and Vanessa Cobb of The ATASS Group. They looked at various criteria, including subject, composition, quality, detail and light, before making their final decisions. We are sure you will agree, the end result will be a stunning calendar. Our thanks go to everyone who sent photographs in and to our panel of judges who all gave their time freely. Our 13 years

and under winners will all receive a photographic workshop for their class from The Camera Kids and we thank them for their support. We also thank The ATASS Group for sponsoring this competition for the second year running. Details of how to order your copy of the calendar can be found overleaf. Editor’s note: Interestingly, the title ‘Capturing Devon’ didn’t quite sink in with everyone and we received some beautiful entries.... from around the world! But don’t worry – whilst these pictures were much admired, they weren’t included in the competition. Our winning photographs are now available as a stunning calendar, capturing Devon at its very best. To order your copy, priced at just £5.00 with £1.50 postage and packing, please follow the instructions on the next page or buy at any of our shops.


Devon Air Ambula

Our winning photographs are now available as a stunning calendar, capturing Devon at it’s very best. To order your copy, priced at just £5.00 with £1.50 postage & packing, please follow the instructions below or buy at any of our shops.

nce Trust

Capturing Devon

To order your copy:

2014

Name: ___________________________________________ Address: _________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ Postcode:_________________________________________ Telephone - Home: _________________________________ Mobile: __________________________________________

Highly Commended: Steve Dunn-Simms. Photo: Paington seafron t.

Sunday

Professional - Coast Winner: Andrew For d Photograph: Wemb ury Beach, South Dev on

Highly Commended: John Fowler. Photo: Brixham Breakw ater at sunset.

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Helicopter progress

G-DAAN

by Operations Manager Nigel Hare

1

As I write this the finishing touches are being made to our new aircraft, call sign G-DAAN. In the numbered photographs here you can see the aircraft having work undertaken both on the mechanical aspects (1) as well as on the electronic systems (2 & 5). The latter, also known as ‘avionics’, are being customised to accommodate our digital mapping system and specialist communication equipment. The mapping system is a specialised type of GPS navigation that has the ability to display aviation flying information as well as plotting and showing individual buildings at street level; whilst our communication system will allow us to stay in constant touch with our HEMS Dispatchers, speak to the other emergency services and enable us to make ‘telephone’ calls whilst in flight. The latter is especially important for passing on details of the patient’s condition to the receiving hospital so they can be prepared even before the patient arrives. Picture 3 was taken during the process to confirm ergonomic suitability of

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the enhancements we have put in place, essential to ensure that there are no adverse impacts on the ability of the Paramedics to treat patients in flight. One of the important aspects of manufacture is the external finish of the aircraft. As well as ensuring the helicopter is easily recognisable as the Devon Air Ambulance, the high quality finish to the paintwork, which is undertaken at a specialist facility (4), also plays a key role in making the helicopter more aerodynamically efficient as it travels through the air at its cruise speed of around 160mph.


2

Helicopter Road Shows

7th 13th Aug 2013 Between 7th – 13th August coming to a town or village near you... Topsham Exmouth

3

Axminster Braunton Lynton

South Molton Tiverton

Holsworthy Tavistock

Okehampton Exeter

4

Crediton

Kingsbridge Paignton

Further details and times of the drop-ins will be available in due course ... see you there!

5

Helipad - The Official Devon Air Ambulance Trust Magazine 21


South West Lakes Trust

Conservation and leisure working together

Whether you’re looking for a leisurely stroll or something more challenging, there is something for everyone here.

Devon is renowned for its diverse landscape, from the miles of coastline north and south of the county to the rolling pastures and rugged moorlands.

Dotted liberally throughout the area are some of the most beautiful waters in the country. These are managed by South West Lakes Trust (SWLT), the region’s largest combined environmental and recreational charity. Its 50 inland water sites, spread across Devon, Cornwall and West Somerset, attract in the region of 2 million visitors annually and SWLT is dedicated to protecting and enhancing the habitats, species and historic sites. The lakes and rivers offer a variety of activities for all ages, abilities and interests in beautiful, peaceful countryside. With over 730 acres of water, spectacular Roadford Lake, set on the

22 Helipad - The Official Devon Air Ambulance Trust Magazine


edge of Dartmoor, is a great example. On the southern bank you will find the lakeside cafe and function suite, plus a Visitor Centre with interactive exhibits giving information on the history of the valley. The Lakeside Function Suite, overlooking the water, caters for conferences, parties, receptions, civil ceremonies, dinner dances and much more. Views across the lake include rolling countryside, tranquil sailing and the new Jubilee Sundial, a magnificent feature which was recently commissioned and installed by the Devon Lord Lieutenancy as a gift to Her Majesty the Queen for her Diamond Jubilee. It provides the perfect spot to relax and unwind after a walk by the lake or a long week at work. Whether you’re looking for a leisurely stroll or something more challenging, there is something for everyone here. There are many miles of paths following the shorelines of the lake and meandering through woodland, a wealth of wildlife to watch and discover and viewing points with benches to rest your legs and enjoy a picnic. You will find interpretation boards along

the walks with information on flora and fauna. Stout footwear is recommended as parts of some routes may become muddy at the wettest times of year. The cycle tracks provide a safe, off-road family route taking in views of the lake and wildlife. Across the water is the popular Outdoor + Active Centre offering brown trout angling, sailing, windsurfing, rowing, kayaking and land-based activities such as high ropes, climbing and archery. Instructors are on hand for tuition, self launch and hire. Access for all is extremely important to South West Lakes Trust and wheelyboats are available to hire at the Outdoor + Active Centre. These boats are ideal for less able groups, including wheelchair users, to get on the water to simply enjoy the views or take part in a spot of fishing. For more information about Roadford and all the other South West Lakes Trust sites and activities please visit www.swlakestrust.org.uk or call 01566 771930 or email info@swlakestrust.org.uk


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LUNDY

THE UNIQUE ISLAND EXPERIENCE

Winter breaks with a difference November see’s the start of the winter helicopter service to Lundy on Mondays and Fridays from Hartland Point near Bideford. The service runs through until the end of March 2014. This exhilarating 6 minute flight takes in the spectacular aerial views of Lundy and the North Devon coastline. Lundy offers visitors an extraordinary range of buildings in which to stay, twenty three individual properties are available. From a thirteenth century Castle, a late Georgian house, Lighthouse and a fisherman's chalet. All properties are self catering, cosy and warm. The Marisco Tavern is the hub of Island life, having a wonderful atmospheric place with a fine selection of food and wines. The menu, like everything else on the island, has a special Lundy flavour. This unique destination is the perfect place to relax and unwind.

Information and Bookings 01271 863636 Visit www.lundyisland.co.uk

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Coast & country

DEVON RAILWAYS

Named after Henry Williamson’s classic book, Tarka the Otter, the Tarka Line is a 39-mile railway journey between Exeter and Barnstaple running through some of the most beautiful Devon countryside following the meandering rivers Taw and Yeo.

The stations along the way date from the 1850s and are located in or nearby some fascinating towns and villages. Newton St Cyres Four miles from Exeter, Newton St Cyres has a long heritage including an entry in the Domesday book. It lies either side of the A377 Exeter to Barnstaple road where many of its pretty thatched properties can be seen. Its history includes fire and flood, roundheads and royalists and award-winning cheese makers, the Quickes, who have farmed here since the 1530s. Two pubs, a 14th century church, two football pitches, two tennis courts, a cricket pitch, a children’s play area and a comprehensive clubhouse make Newton a lovely community village.

26 Helipad - The Official Devon Air Ambulance Trust Magazine

Crediton The station at Crediton was designed by Isambard Kingdom Brunel in 1851. Birthplace of Saint Boniface in 672 AD, the town was the seat of the Bishops of Exeter until the 11th century. Landmarks include the Church of the Holy Cross and the country house Downes, the birthplace of General Sir Redvers Buller who won the Victoria Cross in the Zulu War of 1879. Crediton has received national publicity for the quality of its high street featuring mostly independent shops and cafés. Yeoford Yeoford provides community groups and regular events for both locals and visitors. With a school, village hall, pub, church and recreation ground there is usually something going on. The local pub, originally built as a railway hotel in 1860 before being renamed the Mare & Foal at the turn of the 19th century, contains a small shop selling daily newspapers and essential groceries.


Copplestone

Lapford

The Copplestone Cross, a decorated Celtic granite cross which is mentioned in a charter of 974 but dates back much farther, is located at the junction of three parishes; it stands 3.2 metres high, 0.6 metres square and is sculpted with intricate decoration. The granite for the cross is thought to have come from Dartmoor and probably has religious or cultural significance.

Acquitted by sympathetic parishioners after he murdered his curate in the 1860s, Lapford’s vicar John Radford’s dying wish was to be buried in St Thomas of Canterbury Church. He wasn’t and his grave can be seen today outside the vestry door. His spirit is said to wander the village but it needs to get out of the way on the anniversary of the murder of Thomas Becket, the murdered Archbishop of Canterbury, whose ghost is said to ride through the village on his way to confront Sir William de Tracey, of nearby Nymet Tracey, for his part in Becket’s assassination in 1170. Lapford is also home to quaintly named Old Malt Scoop Inn, formerly a butcher’s and an undertaker’s, and the Rose Removal depot which was once where Ambrosia products, including rice pudding and custard, were made.

Morchard Road The railway station at Morchard Road was opened in 1854 in the village of Down St Mary and named after the village of Morchard Bishop which lies a few miles to the north-east. It is home to the Devonshire Dumpling pub which, like many others on the route, is part of the Tarka Line real ale trail.

Helipad - The Official Devon Air Ambulance Trust Magazine 27


Coast & country continued Umberleigh A very picturesque part of the Tarka line, Umberleigh has a fine three span bridge, wonderful riverside walks, four famous country pubs within four miles, an antiques emporium, a nearby combat museum and a snail farm. Chapelton

Eggesford The station is located on a sharp bend of the A377 where a level crossing will take you to a lovely garden centre with restaurant. Next to the station is the Fox & Hounds Hotel, famous for its rough shooting in the surrounding hills and woodland and fishing in the meandering River Taw. There is no village as such but there are superb circular walks in the vast woodlands that were among the first trees planted by the Forestry Commission in 1919: the ‘Queen’s Stone’, at the foot of Hilltown Wood, commemorates 1 million acres planted by the Forestry Commission in Great Britain and was unveiled by HM The Queen on 8th May, 1956.

The last stop before arriving in Barnstaple. The surrounding landscape is truly wonderful with some beautiful landmarks nearby such as Codden Hill, Hollamoor Clump and Langham Lake, a stream that joins the River Taw at Chapelton where older residents recall catching elvers (young eels) in days gone by. It is also home to the Devon Traction Engine, Veteran & Vintage Car Club. Barnstaple The final (or first!) stop on the Tarka Line is Barnstaple. Barnstaple is the main town in North Devon and claims to be the oldest borough in the United Kingdom, dating back to the 900s. It was founded at the lowest crossing point of the River Taw and was at one time the only port in the South West, importing tobacco, wine and spices and exporting wool and pottery.

Kings Nympton Kings Nympton station is actually 2.5 miles from the village so you’re advised to take a bike on the train if you want to get there quickly. Then again, it’s quite a long way uphill! There are quite a few villages and hamlets in these parts with Nympton or Nymet in their names. The word is of Celtic origin and means “sacred grove” so it’s unsurprising that the thatched 17th century pub in Kings Nympton is called the Grove Inn. Portsmouth Arms Many pubs and hotels are named after some aspect of the local railway but on this occasion the station is named after the local pub which in turn got its name from the local land owner, the Earl of Portsmouth. The tiny village has only a handful of houses and some former railway buildings, a sawmill, the pub and farmland. The pub is the closest to the station of all on the line but it is a request stop so you have to make yourself known to the conductor or it won’t stop.

28 Helipad - The Official Devon Air Ambulance Trust Magazine

By the time of the Domesday Book, Barnstaple had its own mint. Its size and wealth in the Middle Ages was based on it being ‘wool staple’, a town licensed to export wool, and its importance is still obvious in the town’s name. The wool trade was further aided by the town’s excellent port, with five ships being sent in 1588 to aid the fight against the Spanish Armada. Barnstaple has been the major market for North Devon since Saxon times. There are now 100s of shops in the town, from independent boutiques to national chains and, since Victorian times, Barnstaple has had its own Pannier Market which, according to the UK newspaper ‘The Independent’, this Pannier Market is voted one of the top ten food markets in Britain. And so ends our journey on The Tarka Line, one of the most scenic rail journeys in Britain. Whether you’re a local or a visitor, it offers a great opportunity to explore fascinating places without a car, with many stops being off the usual tourist ‘beaten track’. Enjoy....



Devon Air Ambulance Trust

National Air Ambulance Week – 23-29 September 2013

Be a

for a day! Calling schools, colleges and businesses... why not dress up as your HERO for a day during NAAW and raise money for your LOCAL Air Ambulance? For further information please phone us on 01392 466666, email info@daat.org or log on to www.daat.org Facebook: Devon Air Ambulance Trust Twitter: @DevonAirAmb #NAAW2013 Real People Saving Real Lives for

21 Devon Air Ambulance Trust

One Mile

Sea Swim

Broadsands, Paignton 15th September 2013

Enter online at

www.daat.org 01392 466666

FB: devonairambulancetrust Twitter: @DevonAirAmb #daatswim *With a minimum of £30 sponsorship

Entry Fee*

£20

*With minimum of £30 sponsorship


Lottery

Continued support

Devon Air Ambulance paramedics Kate, Adrian & pilot

Rob were quickly on scene and, having established that Angela had broken her femur, they flew her to hospital for the surgery she needed. Whilst the patient remembered very little of the arrival of the helicopter and her journey in it, her husband was full of praise for the service his wife received. Recovering back at home Angela sadly lost her husband just six weeks later but never forgot the care she had benefitted from by Devon Air Ambulance. So, when a Lottery canvasser called to her door earlier this year, Angela had no hesitation in signing up to become a member. Angela’s commitment to supporting the Trust has recently become even more evident. Following another fall in March this year, Angela was again taken to hospital but, unfortunately, she didn’t regain consciousness after surgery and died just six days later. Sorting the bungalow for their Mum and Dad, sisters Michelle and Nikki knew that their Mum would wish for the belongings to be donated to the Trust and they were grateful for the kindness and compassion shown by DAAT’s Sidmouth shop manager, Debbie Collingwood. What they hadn’t expected, however, was that their Mum would insist that the family continue to support the Trust – a request for them to keep playing our Lottery was written in her Will!

Michelle’s and Nikki’s mum, Angela Klima

When Angela fell in her home in Honiton in December 2011, she never imagined that she would need a helicopter to get to hospital. Her husband called the emergency services and a land crew arrived, but within minutes it became apparent that Angela needed a speedy transfer to reach the Royal Devon & Exeter Hospital.

DAAT’s Lottery team leader, Tracy Owen, was able to ensure that Angela’s two numbers are transferred to the girls, who said, “We’re so pleased to continue Mum’s support. We were surprised when we saw her Will but it’s such a great way to help and to know that this regular donation will go towards keeping the service going. Mum will be so pleased!”

Meet the team (L-R) Louise Newbery, Tracy Owen (Team Leader) and Jane Raddon

Helipad - The Official Devon Air Ambulance Trust Magazine 31


Lottery Devon Air Ambulance Trust Lottery Form Please complete this form, plus Section A or B to advise us how you wish to pay. Please return this form to: DAAT Lottery, FREEPOST SEA14647, Exeter EX4 8ZY NOT YOUR BANK I confirm all members are 16 years of age or over. Signed

Date

Mr/Mrs/Miss/Other

First name(s)

Surname

Address Postcode Tel

Email

Why not double your chances with two numbers? Tick here for a second number The second number will be in your name unless you wish to assign the number to someone else. If so, please enter their name below: Mr/Mrs/Miss/Other

First name(s)

Surname

SECTION A - PAYMENT BY CHEQUE I wish to join the DAAT Lottery and pay by cheque

One Number Half yearly £26

Yearly £52

If you pay by cheque you will receive a reminder Two Numbers Half yearly £52 by post prior to your subscription running out Please find attached my cheque payable to DAAT Lottery for £

Yearly £104

SECTION B - STANDING ORDER FORM

To the Bank

I wish to join the DAAT Lottery by standing order

Please ensure you quote the following number on all correspondence

To (your bank/building society) Address Postcode Name(s) of Account Holder(s) Sort Code

Account Number

Signature(s)

Date

Please debit my/our account until further notice - I wish to pay the sum of: (tick one box only) One Number

I wish my standing order to start on:

Two Numbers

Monthly

£4.34 per month

Monthly

£8.68 per month

Quarterly

£13 every 3 months

Quarterly

£26 every 3 months

Half yearly

£26 every 6 months

Half yearly

£52 every 6 months

Yearly

£52 every 12 months

Yearly

£104 every 12 months

DD/MM/YYYY

Please debit my account and pay to: DAAT Lottery, HSBC Bank Plc, St Thomas, Exeter Sort Code: 40 20 29 Account No. 11377566 We would like to use the winners names and location in promotional material. If you do not want your name to be used, please tick this box Responsible person, C Creer of the Devon Air Ambulance Trust, 5 Sandpiper Court, Harrington Lane, Exeter, EX4 8NS. The Devon Air Ambulance Trust is the official Lottery promoter and is licensed by the Gambling Commission, no: 000-0005032-N-308657-001 www.gamblingcommission.gov.uk

HP0713


Patrons

Meet our Patrons

In our last issue of Helipad we introduced you to three of our Patrons; Penny Mountbatten, Jennie Bond and Mary King. Along with Adam, David and Sam, below, these Patrons champion our cause and promote the Trust, helping us reach a new and wider audience... Name: Adam Isaac Occupation: Singer/Songwriter Brief Career: Adam has been writing and performing for over 10 years and has built up a very strong following. From his early days playing gigs across the South West, he has since played many venues around the UK. Adam supported Joss Stone on her 2009 UK Tour and, in 2012, made it through to the quarter finals of BBC’s The Voice, with the legendary Sir Tom Jones as his coach. Adam’s first album, Train Tracks, is out now. Why you support DAAT: “I have always admired the work and purpose of the Devon Air Ambulance. Many people are thankful for the service, and I have friends and family who have had to be rescued themselves, and the service has made a significant difference. DAAT also put on some great fund raising events within the community, some of which I have had the pleasure of attending.” Name: David FitzGerald Occupation: BBC Presenter Brief Career: David joined local radio in 1980, then regional television. He was a Sky News anchorman and then became a radio station owner/director. David joined the BBC in 2007 and has hosted his own lunchtime show, read the news on Spotlight and is a regular presenter for Children in Need. He is now also a children’s author, with his fifth book about to be published. Why you support DAAT: “My community has always been important to me and DAAT typifies community spirit. I have often reported on the life-saving efforts of the helicopter and crew. Any one of us could be in need of that service and I feel it is the obligation of this generation to pass that service on to the next.” Name: Sam Hill Occupation: Rugby Player Brief Career: Exeter-born Sam started playing rugby in Crediton at the age of nine and became their Junior Player of the Year when he was 15. He was selected for England U16 and for England U18, making a try-scoring debut against the Namibia Invitation XV at East London in 2010. A graduate of the Exeter Chiefs Academy, Sam now has seventeen caps for England U20. Why you support DAAT: “I’m a really loyal supporter of the work of the Devon Air Ambulance Trust because I have seen a lot of injuries, especially from playing junior rugby, which could have been a lot worse if it wasn’t for the speed of the Devon Air Ambulance.”

Helipad - The Official Devon Air Ambulance Trust Magazine 33


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Darthaven Full-service marina in the Dart Harbour

Service provided where your boat is – or in our workshops at the marina and in Brixham

Chandlery – comprehensively stocked – open 7 days a week – friendly knowledgeable staff.

Largest UK Volvo Penta engine stock – parts counter open 7 days a week.

Engineering – service, repairs, overhauls, winterising, repowering – Volvo, Yanmar, John Deere, Perkins, Williams dealer – mobile service – 24/7 emergency callout. Electrical & electronics – service dealers for Garmin,

Raymarine, B&G, C-Map, Lowrance, Navionics, Simrad, Tack-Tick – plus air-conditioning, water makers, generators, etc.

Looking after you, your business and your family Tax and Financial Planning Accounts and Audit Pensions

Shipwright & repairs – repairs in wood and GRP – boat wash, polishing, antifouling – boat plumbing, toilet repair services – bow and stern thrusters fitted. Travel Hoist – 35 tonne – available at any state of tide. Fuel bug elimination – Express Lube fuel cleaning services – fuel system overhauls.

Old Mill are pleased to support the Devon Air Ambulance Trust

www.oldmillgroup.co.uk

Darthaven Marina, Brixham Road, Kingswear, Dartmouth, Devon TQ6 0SG Telephone 01803 752242

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Leeward House, Fitzroy Road, Exeter Business Park, Exeter, Devon EX1 3LJ Tel: 01392 214635 Fax: 01392 214690 Email: exeter@oldmillgroup.co.uk


Patient Story

James being airlifted

Musical smorgasbord raises funds to say thank you

The Air Ambulance was so fast and efficient and I am so grateful to them for providing me with what really is a heroic service

A musical extravaganza in March this year was organised by James Alford at Uffculme’s Magelake Pavillion Buildings with proceeds going to Devon Air Ambulance Trust. James is an ex-patient of DAAT, after falling from the roof of a shipping container store in a field on the outskirts of Uffculme in November last year. “I was fixing some tarpaulin to the roof of the container about 20’ off the ground, when I stepped backwards to talk to someone on the ground. Next thing I knew, I’d missed my footing off the edge of the roof and fell between the wall of the container and some hay bales. I had split open the back of my head and fractured my pelvis,” explained James. “The other guy telephoned 999 but the nearest land ambulance was over 40 minutes away. Fortunately, the Air Ambulance arrived within minutes and I was already safely delivered to A&E at the RD&E hospital in Exeter

before the land crew would have even reached me! Organising the musical evening was my way of saying thank you – the Air Ambulance was so fast and efficient and I am so grateful to them for providing me with what really is a heroic service; you are even more aware of it when you are the patient!” James’ musical evening catered for every taste and entertainment was provided by a whole host of acts with such styles as blues, jazz, swing, country, boogie-woogie and folk, including Jason Baxter’s Little Big Band, Rocket 88, Cross Boarder and the hugely popular Bottle Top Boogie Band. As well as organising the event James, now almost fully recovered, also played drums throughout the evening. All the musicians donated their time for free and there was also a raffle, with prizes kindly donated by friends and businesses of Uffculme. Such was the success of this musical smorgasbord, including funds of £667.80 being raised on the evening, that James is keen to organise another such evening next spring.

Helipad - The Official Devon Air Ambulance Trust Magazine 35


Businesses on board

Trewin Design Architects their fundraising activities through 2012/13 have raised over £1,400 and culminated in a 440 km cycle challenge – thanks guys!

Businesses on board

We are really proud of our relationship with businesses throughout the county and are delighted to announce that many prestigious companies have nominated us as their Charity of the Year. Our friends in the business world hold dressing up (and down) days, cake sales, sponsored challenges and sports events, auctions and raffles. In fact, their support involves a whole gamut of fundraising ploys, donations of goods to sell in our shops, draw prizes for our own events as well as pro bono advice and services. They tell us that taking part in these activities sparks loyalty, commitment and increased productivity from their staff by spreading that feel good factor at all levels within the business and beyond through their customers.

36 Helipad - The Official Devon Air Ambulance Trust Magazine


Here is a ‘shout out’ to some of the companies for whom we are currently Charity of the Year:

HSBC 13 local branches, staff activities including a quiz, coffee mornings and cake sales

Other companies we’d like to thank include: Sibelco raised £150 from a raffle following a patient needing airlifting on their premises

Marks & Spencer (Exeter) raised £4,050 through fundraising activities during 2012/13

Wilkinson (South West) our partnership started on 1st May and they have a wealth of ideas for their colleagues and customers - we look forward to seeing the photos!

Casino Select offering a fun table at various DAAT events

Clive Emson Auctions held a charity auction to raise funds for us and Cornwall Air Ambulance Trust

Sweet Treats the donations from these tasty treats have reached a massive £18,150 so far....

Mears Group raised £1,000 while supporting us through 2012

Brewin Dolphin raised over £1,300 for us at a charity football tournament

Job Centre Plus, Exeter working in partnership, enabling youngsters to have work experience in our offices and shops

South Devon Inns Local pub group who own On the Waterfront and John Gandy’s in Exeter and The Kents in Wellswood, Torquay. Donating 50p for every “Snuffle & Truffle” pizza sold at On The Waterfront in Exeter.

Helipad - The Official Devon Air Ambulance Trust Magazine 37


Patient Story

Anna with paramedics

Entonox by packhorse Thelma Gibson was out riding with her husband, Martin, and daughter Anna in a remote part of Dartmoor when she heard a commotion behind her. Thelma picks up the story...

“I looked back to see Anna off her horse and sprawled on the ground. I couldn’t hear what she was shouting, but at least it meant that she was still conscious. Her horse had stumbled on a particularly rutted part of Dartmoor and had effectively done a somersault! The first bits of Anna to hit the ground were her hands and the reason for her excruciating pain was that she had broken both her wrists. My pharmacist husband gave her some painkillers but to ease the pain further she needed to sit up. Having no hands to steady herself, however, I had to prop her upright by sitting back to back. Luckily, a rider amongst us had phone signal so rang 999. Meanwhile, Anna was struggling with the pain and fearful of struggling down a mile over steep, rough ground to the nearest road.

38 Helipad - The Official Devon Air Ambulance Trust Magazine

Four of the group rode to meet two land paramedics who arrived on foot; the cylinder of Entonox (“gas and air”) and their emergency bags being carried back to Anna by one of the horses. They examined her and administered the Entonox. They splinted her well but decided that despite the extra “muscle” which could have been provided by six willing riders, it was impractical to move her to the road, and they radioed for a helicopter. From our compass and Ordnance Survey map we gave directions, including landmarks and a grid reference. (Nowadays, we could have used the Devon Air Ambulance iPhone App of course!) We moved the horses well away and there was huge relief all round when we heard the whirr of the air ambulance as it rounded a tor. In Exeter hospital, where Anna was the Deputy Chief Pharmacist, she was seen by a specialist hand surgeon. After a five-hour operation and lots of metal inserts, she was stitched up, with long scars running up the inner arm. Some weeks later, after physio exercises several times a day, Anna had regained eighty percent rotation of the wrists – better than the doctors predicted.”


Grand summer draw Last year’s winner collecting his car

Bovey Castle

Your chance to win

This year’s Grand Summer Draw was launched at the annual Devon County Show with two new, and very popular, mascots. Grateful thanks go to Vospers Mazda, who are supporting our Draw for the 6th year running with their Mazda TS A/C 5dr, and to Bovey Castle, who are again offering our second prize of a 2-night break in a luxury lodge for 6, with dinner on the first evening. This year’s third prize is thanks to Calor Gas, who have offered a Calor Swiss Grill i430 BBQ. Caroline Creer, DAAT’s Fundraising Director, said, “We are delighted to be working with Vospers Mazda and Bovey Castle again and we are thrilled that Calor Gas have come on board to join us.” As well as the Mazda TS that will be the prize for one lucky ticket holder, Vospers Mazda has also donated a similar vehicle, branded with Devon Air Ambulance Trust signage, for the charity to take along to fundraising events around Devon to publicise the Draw. Peter Vosper, of Vospers, said, “We know that the Grand Summer Draw generates vital income for the Trust and I am delighted that Vospers Mazda is supporting DAAT again this year. I hope that the branded car we have loaned them, coupled with

the chance to win a fabulous Mazda TS, will inspire people to buy a draw ticket.”

Caroline explained, “This year, as well as all the shows and events we regularly attend, we are also arranging a number of road shows in towns and villages around the county where our brand new helicopter will be shown to the public, so having the branded Mazda TS for fundraising purposes is invaluable, and really raises awareness of the fabulous 1st prize available to win.” Caroline continued, “Over the last five years our Grand Summer Draw has brought in over £350,000! For just £1 per ticket, our supporters have the chance of winning a fantastic prize and they know that their money is going to a great cause; helping to keep Devon’s two Air Ambulances flying.” The launch of this year’s Draw enabled DAAT to show off their two mascots, Jennie the Helicopter and Ambrose the Bear. Children and adults alike were drawn to the stand, giving staff, paramedics and volunteers the opportunity to meet supporters and ex-patients and to promote the charity. Tickets will be available at all 12 Devon Air Ambulance shops as well as events throughout the county and the draw will be made on September 15th 2013.

Helipad - The Official Devon Air Ambulance Trust Magazine 39


Junior Crew

Lizzie

Nearly two years after an emergency airlift to take a 5-year old from her camping holiday in Lyme Regis to the specialist burns unit at Frenchay hospital, it was lovely to receive this heartfelt message from her mum... “I would just like to update you on a patient you airlifted to hospital on the 1st Aug 2011. Her name is Elizabeth; she was 5 at the time and she had scalded herself while on holiday camping in Lyme Regis. She is now fully recovered but still has cream rubbed in to her scarring (which is now not that noticeable). She has now been discharged from all check ups at Salisbury District Hospital. She still has her bear which the air ambulance crew gave her and she has named it Helicopter Bear... she still remembers the accident and she would like to thank you again and so would I. A big massive thank you to you all - you do a great and wonderful job - big thank you again.”

Lizzie now aged 7

Thomas

Coincidentally, we also heard recently from another mum whose child was airlifted with burns Mum, Katy, was at home with Oliver, aged 3, and Thomas, 15 months, when Thomas reached up to a shelf and dislodged a newly poured mug of tea; the steaming hot liquid instantly burning his chin and chest. As Katy called the emergency services, husband Andrew rushed Thomas to the shower to run cold water over his skin. The land crew arrived shortly afterwards and, realising a transfer to Frenchay would be needed, called for the Air Ambulance. Paramedics Mark Hawley and Mark Langley were swiftly on the scene and, in communication with staff at the Burns Unit in Frenchay, administered dressings and pain relief to the toddler. While Katy looked after Oliver, Andrew went in the helicopter with Thomas to Bristol. Once in Frenchay, and under general anaesthetic, Thomas’s wounds were cleaned and a ‘virtual skin’ (Biobrain) was applied. As the skin recovered, Thomas was allowed home a few days later and an Outreach Nurse called to the house to check his dressings. Only two weeks later, Thomas was back at Frenchay where the dressings were finally removed and, much to the whole family’s great relief, they were all ok to go on holiday the following week!

Oliver & Thomas

40 Helipad - The Official Devon Air Ambulance Trust Magazine

After the incident, Thomas’s grandmother, Joan, decided to become a volunteer for DAAT and now helps out in our Exmouth shop. “I love it,” Joan explained. “Everyone is so friendly and it seems such an obvious way to say Thank You.”


Barnstaple Park School

Park’s Got Talent

Focus calendar

Three hundred pounds was raised by Barnstaple’s Park School when the students organised their own talent show. DAAT’s retail director, Martin Bell and Barnstaple shop manager, Averil Kingdon, went along to meet the students.

Between September 2012 and April 2013, students at the Independent Primary & Secondary Focus School in St Budeaux, Plymouth, were involved in a Calendar Challenge. The winning photographs were then collated by Year 13 students and funds of £3,725 have been raised for DAAT. Year 13 Head Boy, Dean Scott, praised the wider community for their support in raising such a tremendous amount. DAAT’s Educational Officer, Chris Sherry, went along to meet some of the students and said, “We are really grateful to everyone who has supported the efforts of the Focus School students. This calendar is the result of great team work and raising such a significant sum is a terrific achievement.”

Little Aqua Stars Youngsters from Woodacott Swim School raised £609 whilst enjoying an afternoon of fun with a rookie lifeguard competition and a swimming gala

Travels with Douglas Douglas Bear continues to clock up the miles and has recently visited the Kiskunság National Park in Hungary and the beautiful city of Paris as well as spending a day travelling with paramedics around the Exmouth area. His next trip is to visit a young patient in hospital in Bristol before preparing for a long haul flight to the Himalayas this summer!

Helipad - The Official Devon Air Ambulance Trust Magazine 41


Fundraising

Turning pedals for theTrust The London Olympics and The 2012 Tour de France have a lot to answer for! Following the phenomenal success of Sir Bradley Wiggins, Sir Chris Hoy, Victoria Pendleton et al, there has been a massive resurgence of interest in two-wheeled fun and we’ve been amazed how many challenges we’ve learned about this spring where bicycles are involved. Here are just some of the cyclists we’ve heard about... The first challenge we knew of was by regular supporters, The Star Inn at Liverton, who decided to take their six-man bike (right) around the perimeter of the county. Up hill and down dale, they encountered just about every type of weather possible, and were mightily relieved to complete their challenge in just 4 days.

Next came Dave Gregory (above), who decided to cycle solo from Santander to Roscoff – just Dave, his bike and his tent. He also faced torrential downpours and biting strong headwinds, which somewhat hampered his progress. Fortunately, he enjoyed seeing the sights and even had occasional warm French sunshine!

42 Helipad - The Official Devon Air Ambulance Trust Magazine

Jemma Morris (above centre) decided to raise funds for us after her Grandad was airlifted and set herself the challenge of cycling from the Anfield, the home of her beloved Liverpool FC, to South Molton. Jemma was joined by two colleagues, Weyland Rance and Arron Watson, and their journey was supported by their employer Mole Valley Farmers and The Bike Shed. Meanwhile, Matt Tooke was inspired to set himself a cycling challenge whilst still in hospital following a nasty road traffic collision last year. Matt was airlifted by DAAT to Derriford and spent 8 days in a coma but, whilst recovering from his injuries, he decided to cycle around the borders of Devon to raise funds by way of a thank you. His cycling companion was friend, Chris Featherstone, and the lads finished their Matt in Derriford, with his ride at DAAT’s Head Mum, Dad, sister Fiona and Office. Thank you to ALL the cyclists who are raising funds for us in various challenges around the county and beyond. We are grateful to you all for your effort and commitment – and to those still in training, jolly good luck!

fiancé Sian


Fundraising Donating goods to DAAT - Dot, Peggy, Tina and Win with Averil

Going the extra mile Residents of Mill Court in Barnstaple have found a rather unusual way to support the Trust; an idea that is much appreciated by Averil Kingdon, manager of DAAT’s Barnstaple shop. Every couple of months, Averil will get a call from Mrs Win Butler to say that ‘we’ve got more bags for you now.’ Mrs Butler co-ordinates donated goods from all her neighbours at Mill Court, a Sanctuary Housing home, and collects them in a garage in the car park. Then, when she feels that there is a suitable quantity she’ll suggest that Averil may like to collect them.

Averil says the donations are always brilliant. “It’s such a simple idea, but so effective,” Averil explained. “I’m sure the residents are delighted that Mrs Butler makes it so easy for them. When a date is confirmed for me to call by, Mrs Butler puts a Dot, Peggy, Wendy notice up in the lounge ensuring that (Mill Court Manager) everyone knows when I am coming. and Win Sometimes there have been over 20 bags – I’m happy to help and the residents can be assured that their unwanted items are all being recycled rather than going to landfill. It’s a win-win situation.” Another of Averil’s customers runs a similar scheme in her own front porch. Friends and neighbours of Sylvia Harris from Fremington all use Sylvia’s front porch as a base to leave their donations. Then, when Sylvia sees there is a sufficient supply, she will call in to Averil and let her know that the goods need collecting. “Going to collect the goods is all part of the service and makes it easier for our donors,” said Averil, “We’re very grateful that such a simple way to help has been adopted by our supporters and, in turn, we’ll assist them if we can.”

Would you like to see your Company name here?


Fundraising

The Heart of Devon Festival in May - celebrated all that’s great about Devon – food, drink, music, dancing and entertainment for all.

Steve Clook took to the skies - fundraising for DAAT after we airlifted his dad, Martin, and raised almost £600.

Christine & Graham Wood have been organising Bingo evenings in their school in Tiverton since 2010 – to date they and their friends have raised nearly £15,000!

Matt Stevens also took to the skies after we airlifted his nephew, Sam, and raised over £800 for DAAT – see page 6 for Sam’s story.

Jo Puglsey also organised a Bingo night for DAAT at Oldways End Village Hall in Tiverton and the evening raised £405 – thank you to all who attended.

To sponsor the Devon People pages ... 44 Helipad - The Official Devon Air Ambulance Trust Magazine


Fundraising

Many thanks to the members of the Barnstaple Young Marching Band who turned out on a freezing morning to celebrate the re-opening of the DAAT Barnstaple shop following its refurbishment.

The mid-Devon town of Hatherleigh has been the location for the regular Ruby Country Market over the past 18 months which has raised £1,837.50 to date!

Thanks to Jim Fursdon and all his fellow dancers for their donation of £1,000 following an elegant Candlelight Dance in March.

Budleigh Lions Club President Jack Keen presented a cheque to Andrew Mason from DAAT following a year of quiz nights to find Budleigh’s Brainiest. The regular quizzes took place in The Feathers pub and raised £2,351.76 for DAAT.

Barbara and Malcolm Wesley of Combe, near Salcombe, have raised over £5000 selling their home made jams and marmalade outside their house – wow!

Friends and family of Andy Gunn, tragically killed in a house fire in Honiton, walked 10 miles to raise funds for DAAT finishing at The Golden Hind in Brixham.

Contact Caroline Creer on 01392 466666 ext *133 or email c.creer@daat.org Helipad - The Official Devon Air Ambulance Trust Magazine 45


Helicopter Operations

Landing challenges Being able to access a patient quickly is one of the most important elements of the service we provide as, in life-threatening situations, minutes or even seconds really can make a difference to patient survival. We would always prefer to land in the largest open space available, however, although the aircrew themselves can scale fences and walls and jog a fair distance to be able to access the patient, the crew need to ensure that they minimise the distance and obstacles between the patient and the landing site so they are physically able to carry the patient back to the helicopter quickly and safely for onward transportation to hospital. To this end our pilots are specially trained and have become very proficient at landing the aircraft in some challenging situations whilst at all times maintaining the highest degree of safety for the public on the ground as well as the crew on the aircraft. When the patient’s condition requires, we will, as

46 Helipad - The Official Devon Air Ambulance Trust Magazine

demonstrated in the pictures on this page, land in small clearings, narrow verges beside roads, jetties and in people’s gardens. If you see the air ambulance circling overhead and you are watching in the middle of a park, or near to the incident at a place that at first glance might not seem somewhere the air ambulance could possibly land, please get everyone around you to leave the area and stand at the boundary hedge / wall / tree line, as you may well be standing in the only place the air ambulance can land safely.

Equestrian 57%

Adventure 16%

Other 8%


Debbie Gregory

Staff Profile

A Day in the Life Debbie Gregory is the Editor of Helipad, Patient Liaison and Community Fundraising PR Officer Q: What does your role involve? A: There are three parts to my role – all joined by our Helipad magazine. As Editor, I produce each issue, from choosing the content and co-ordinating contributed text and images to writing the patient stories and ensuring appropriate captions and photographs throughout. A major part of the magazine is our Patient stories. Hearing from patients we’ve helped is vital for the Trust and enables us to learn more about the service we provide. Patient confidentiality means that our paramedics are unable to tell us very much at all about the incidents they attend and, on average, we only hear from about 10% of those we airlift. I follow up those who contact us and, on learning the details of their particular incident, I can pass on news to the aircrew who looked after them – usually with grateful thanks from the patient and/or their family! Whilst our patient stories are undoubtedly the best way to promote the service we provide, we completely understand that not everyone wants to share their story. (Our aircrews, however, are always delighted to learn of your recovery!) We also offer our patients and their family the opportunity to meet the crew and see the helicopter at a visit to one of our Airbases. Feedback we have had is that these experiences are very positive and, on many occasions, offer the benefit of ‘closure’ about their incident. I also help out with the Community Fundraising PR, promoting and publicising events around the county. Where space permits, we then include some of these events in our Devon People pages. Q: What do you enjoy most about your role? A: I love the fact that every day the service provides vital help to those who need it. Talking to parents when we’ve airlifted their child, or a wife after we’ve airlifted her husband... just knowing that the service saves lives is incredibly rewarding. I am just a cog in the wheel, but I feel my role is a small part of something that really makes a big difference. Q: What did you do before you worked for the Trust? A: Originally I worked as a Production Assistant for Thames Television in London, spending many years in the Light Entertainment department including seven (very entertaining!) years with Benny Hill. On moving to Devon I worked for two leading estate agents before going back into television as a researcher on Homes Under The Hammer. My experience in the charity sector began with the Fire Fighters Charity as their Corporate Fundraiser.

Helipad - The Official Devon Air Ambulance Trust Magazine 47


Keeping in touch

Star tweets 1st Prize

Change Your Space wins a onenight bed & breakfast stay at Harepath Farm, Harepath Hill, Seaton – kindly donated by Simon and Mary Card

Your Big Event – wins a £30 voucher for a meal and drinks at Victoria Inn, Salcombe – kindly donated by Liz and Tim Hore

2nd Prize

The following Star Tweeters each win a Devon Air Ambulance Trust goodie bag!

48 Helipad - The Official Devon Air Ambulance Trust Magazine


Ways to help

Volunteer Julie Stapleton with rugby player, Nick Sesteret, at this year’s Devon County Show

Volunteering... the gift of time Do you have any spare time on your hands? Would you consider donating the gift of time – giving you the satisfaction of knowing your time and effort has been well spent and happy in the knowledge that your help will enable Devon Air Ambulance Trust to keep the service going? Whatever your age, volunteering can be a great, fun way to meet people, learn new skills and gain useful experience. Our volunteers are a vital cog in the wheel that keeps us flying and we would be absolutely lost without them. We are already well supported throughout the county by our box collectors, speakers and shop volunteers and we thank them all. However, there are also a few gaps that we are keen to fill. If you have ever fancied helping out in any of our shops, we would really love to hear from you, particularly in Kingsbridge, Heavitree (Exeter) and Tiverton, where our shop managers

need further help. Retail offers a variety of tasks from sorting and steaming the clothes, to window dressing and displaying the bric-a-brac or sorting through books and serving customers. Or, if you can spare a few hours and quite like driving, perhaps you could help by servicing a few of our collecting boxes in your local area. We particularly need help in the following towns and villages: North Molton, Winkleigh, Umberleigh, Ilfracombe, Exeter, Bideford, Budleigh, Pinhoe, Woodbury, Clyst Honiton and Torrington. If you would like to join our family of volunteers, please contact Rosey Oakes on r.oakes@daat.org or telephone 01392 466666 ext *122

Contact Us: Write:

Devon Air Ambulance Trust 5 Sandpiper Court Harrington Lane Exeter EX4 8NS

Telephone: 01392 466666

Twitter: @devonairamb

Email: info@daat.org

Facebook: Devon Air Ambulance

Web: www.daat.org

Helipad - The Official Devon Air Ambulance Trust Magazine 49


Back Chat

Back Chat I know that this magazine revolves around flying so in this edition I thought I would mention that flying and I have had several clashes, including last month with a quick trip to Dublin for an emergency party with my old friend Frank Kelly.

finished his Frosties let alone got to the airport yet.’

You may recognise him as ‘Father Jack’ from the Father Ted series. At times I have been tempted to use Father Jack like language when attempting to get on board a plane and this trip was no exception.

I frowned.

I was working in London the night before and in order to save money, the enemy, the good lady wife suggested we get up at 06.30 am and jump on the tube. Twenty eight stops later we arrived at 08.20 am and wandered up to the check-in desk of our Irish airline.

She had got me there! Anyhow, at 10.10 am passengers from the delayed 09.50 am, the ‘would be’ delayed 11.00 am and the non existent 12.00, piled onto the 10.00 am, which was now ten minutes late and then waited thirty five minutes to take off. On landing in Dublin, we were asked to hold on the apron and we finally arrived at the terminal gate at 11.55 am ……..five minutes earlier than our original 11.00 am flight would have got us there. The pilot then apologised for the late arrival to the confusion of the majority of the plane who had actually arrived early, apart from the ones who were late!

‘Morning,’ said a rather startled hostess. ‘Which flight?’ ‘The 11.00 am,’ I said and handed her the paperwork. ‘Oh, the 11.00 am is delayed.’ ‘Delayed, how can it be delayed? It’s 08.20 am and coming from Ireland, I doubt if the pilot has even

50 Helipad - The Official Devon Air Ambulance Trust Magazine

‘I can get you on the 10.00 am’ she said helpfully. I gave in and she sorted the tickets. As I sat there hoovering up a Full English, I noticed that the departures board didn’t have a 10.00 am to Dublin and so I retraced my steps. ‘There is no 10.00 am,’ I pointed out. ‘No…. you are quite right. It’s the 09.50 am which is delayed a bit, but not as much as the 11.00 am’ ‘It could be worse,’ she said. ‘You could be on the 12.00!’ ‘Is that delayed as well?’ ‘No…….cancelled.’

On the way back, the flight was disappointingly on time!

Fitz


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