Agenda governance and finance committee 16 march 2015

Page 1

NOTICE OF MEETING Notice is hereby given that a meeting of the Governance and Finance Committee of Devonport City Council will be held in the Council Chambers, on Monday 16 March 2015, commencing at 6:00pm. The meeting will be open to the public at 6.00pm.

QUALIFIED PERSONS In accordance with Section 65 of the Local Government Act 1993, I confirm that the reports in this agenda contain advice, information and recommendations given by a person who has the qualifications or experience necessary to give such advice, information or recommendation.

Paul West GENERAL MANAGER 11 March 2015


AGENDA FOR THE GOVERNANCE AND FINANCE COMMITTEE MEETING OF DEVONPORT CITY COUNCIL HELD ON MONDAY 16 MARCH 2015 AT THE COUNCIL CHAMBERS AT 6:00PM Item

Page No.

1.0

APOLOGIES

2.0

DECLARATIONS OF INTEREST

3.0

PROCEDURAL

3.1

PUBLIC QUESTION TIME .................................................................................................... 6

3.1.1

Responses to Questions raised at prior meetings ...................................................................... 7

3.1.2

Questions on notice from the public ........................................................................................... 7

3.1.3

Questions without notice from the public ................................................................................... 7

3.2

QUESTIONS ON NOTICE FROM ALDERMEN ............................................................................ 7

3.3

NOTICE OF MOTIONS ....................................................................................................... 7

4.0

GOVERNANCE AND FINANCE REPORTS ......................................................... 5

4.1

TasWater - Review of Shareholders' Letter of Expectations (D357866) .................................. 8

4.2

Free Parking Days (D348705) ....................................................................................................... 28

4.3

Public Wi-Fi Trial (D359081) ........................................................................................................... 32

4.4

Annual Plan Progress Report - January-February 2015 (D359504) ........................................ 36

4.5

Harassment, Bullying and Anti-Discrimination Policy (D361317) ............................................ 67

4.6

Unconfirmed minutes of meeting - Shared Audit Panel - 2 March 2015 (D361326) .......... 77

4.7

Elected Members' Expenditure Report - December 2014 to February 2015 (D361841) ........................................................................................................................................ 91

4.8

Finance Report for February 2015 (D362473) ........................................................................... 94

4.9

Governance and Finance Report (D344890)......................................................................... 102

5.0

CLOSED SESSION - CONFIDENTIAL MATTERS .............................................. 124 CLOSURE .............................................................................................. 124


PAGE 5 Report to Governance and Finance Committee meeting on 16 March 2015

Agenda of a meeting of the Devonport City Council‟s Governance and Finance Committee to be held at the Council Chambers, Fenton Way, Devonport on Monday, 16 March 2015 commencing at 6.00pm. PRESENT Present Chair

Apology

Ald J T Keay Ald C D Emmerton Ald G F Goodwin Ald L M Perry Ald A L Rockliff

IN ATTENDANCE All persons in attendance are advised that it is Council policy to record Council Meetings, in accordance with Council‟s Audio Recording Policy. The audio recording of this meeting will be made available to the public on Council‟s website for a period of six months. Members of the public in attendance at the meeting who do not wish for their words to be recorded and/or published on the website, should contact a relevant Council Officer and advise of their wishes prior to the start of the meeting.

1.0 APOLOGIES The following apology was received for the meeting.

2.0 DECLARATIONS OF INTEREST


PAGE 6 Report to Governance and Finance Committee meeting on 16 March 2015

3.0 PROCEDURAL 3.1 PUBLIC QUESTION TIME Members of the public are invited to ask questions in accordance with the following resolution of Council (Min Ref 5824): 1.

Public participation shall take place at Council meetings in accordance with Regulation 31 of the Local Government (meeting Procedures) Regulations 2005.

2.

Public participation will be the first agenda item following the formal motions regarding Leave of Absence, Apologies, Minutes and Declarations of Interest.

3.

A maximum period of time of 30 minutes in total will be allowed for public participation.

4.

A maximum period of time of 3 minutes will be allowed for each individual.

5.

A member of the public may give written notice to the General Manager 7 days before an ordinary meeting of Council of a question to be asked at that meeting.

6.

A member of the public will be entitled to ask questions relating to the activities of Council, giving an explanation that is necessary to give background to the question and ask supplementary or follow up questions relating to that specific matter that may come to light as a result of the answer.

7.

Questions do not have to be lodged prior to the meeting, whether verbal or in writing. If a verbal response cannot be given or if specifically a written response is required, the question must be reduced to writing and be submitted to the Chairperson prior to the end of the public section of the meeting.

8.

A question by any member of the public and an answer to that question are not to be debated.

9.

The Chairperson may a.

Address questions on notice submitted by members of the public;

b.

Refuse to accept a question.

10.

If the Chairperson refuses to accept a question, the Chairperson is to give reason for doing so.

11.

Verbal questions and the fact that a verbal response was supplied will be recorded in the minutes and where a written question is submitted the written question will be included in the minutes as well as any written answer or summary of that answer to that question.

12.

Council will continue its current practice of receiving deputations from organisations and individuals who wish to make submissions to Council at informal workshop sessions held between Council meetings. The date and purpose of any workshop sessions will be listed in the next agenda. Where necessary, reports of those deputations will be included in future agendas for Council to make a decision. ITEM 3.0


PAGE 7 Report to Governance and Finance Committee meeting on 16 March 2015

3.1.1 Responses to Questions raised at prior meetings Nil 3.1.2 Questions on notice from the public At the time of compilation of the agenda no questions on notice from the public were received. 3.1.3 Questions without notice from the public

3.2 QUESTIONS ON NOTICE FROM ALDERMEN At the time of compilation of the agenda no questions on notice from Aldermen were received.

3.3 NOTICE OF MOTIONS At the time of compilation of the agenda no notices of motion were received.

ITEM 3.0


PAGE 8 Report to Governance and Finance Committee meeting on 16 March 2015

4.0

GOVERNANCE AND FINANCE REPORTS

4.1

TASWATER - REVIEW OF SHAREHOLDERS' LETTER OF EXPECTATIONS File: 28434 D357866

RELEVANCE TO COUNCIL’S PLANS & POLICIES Council‟s Strategic Plan 2009-2030: Strategy 5.1.1

Promote open communication and cooperation with local and state governments in regional initiatives

SUMMARY This report is provided to assist Council in considering its comments relating to the review of TasWater‟s Shareholders‟ Letter of Expectations.

BACKGROUND Council‟s Owner Representative, Ald Goodwin is in receipt of correspondence from TasWater which states: Dear Alderman Goodwin Review of Shareholders’ Letter of Expectations The review of the Shareholders’ Letter of Expectations (SLE) was discussed at the General Meeting of the Owners’ Representatives in November 2014. It was agreed that the Board Selection Committee would consult with shareholders with a view to seeking any suggested amendments to the SLE by 31 March 2015. The SLE, including any proposed amendments, will then be tabled at the May 2015 General Meeting for approval. I encourage you and your Council to take this opportunity to review the SLE and provide your feedback to Alisa Sypkes, Company Secretary, before 31 March 2105. Alisa can be contacted via email at ailsa.sypkes@taswater.com.au or by telephone (03) 6237 8867. Feedback will be collated and presented to the Board Selection Committee for its review. A copy of TasWater’s Shareholders’ Letter of Expectations is enclosed for your reference. Please contact me by email at tony.foster@brighton.tas.gov.au or by telephone on 0419 357 927 if you require further information or assistance. Yours sincerely Tony Foster Chief Representative

STATUTORY REQUIREMENTS TasWater is governed by the provisions of the Water and Sewerage Corporation Act 2012. TasWater is wholly owned by Tasmanian Local Government however Council‟s ability to have direct input into its operation is fairly limited. TasWater has an independent board which uses the SLE as a direction document in determining the operations of the business.

ITEM 4.1


PAGE 9 Report to Governance and Finance Committee meeting on 16 March 2015

DISCUSSION The current SLE was adopted by the Owner Representatives on 16 May 2013. The Owners‟ Representatives have determined that it is timely for the SLE to be reviewed considering that TasWater has now been in operation for just under two years. The SLE has a number of Parts and Sub-Parts as follows: Part

Sub-Part

1. Preliminary

1.

Commencement and Term

2.

Purpose

3.

Interpretation

4.

Guiding Principles

5.

Preservation of Employee Benefits

6.

Shareholders‟ Letter of Expectations

7.

Legislative Compliance

8.

Corporate Plan

9.

Board Performance

2. General 3. Governance

10. Shareholder Relationships 11. Customer and Community Engagement 12. Economic Development 4. Planning, Service Delivery 13. Risk Management and Risk Management 14. Conserving Water, Recycling Water and Sewage 15. Responding to Drought 16. Service Standards 17. Stormwater Management Plans 18. Trade Waste 19. Catchment, Planning

Regional

and

Local

Government

20. Environmental Management 5. Financial Considerations

21. Distributions 22. Investment Policy

6. Reporting

23. Reporting Framework 24. Whole-of-Government Reporting 25. Reporting under AEIFRS 26. Treatment of “Not for Profit” Customer Concessions

7. Signatories

ITEM 4.1


PAGE 10 Report to Governance and Finance Committee meeting on 16 March 2015

In reviewing the SLE the following comments are provided to assist Council in determining a response to the review, including suggestions for improvements to the document. Ref.

Title

Comments

1.1

Commencement and Term

2.1

Purpose

3.2

Interpretation

4.3

Guiding Principles

The current SLE remains in force until it is revoked and replaced. Will be updated to reflect adoption by Owner Representatives in due course. The purpose of the SLE is to communicate high-level performance expectations and strategic priorities to the Board. Whilst this clause appears to be satisfactory as is other parts of the SLE could be further enhanced to provide clearer guidance to the Board on performance expectations and strategic priorities. There is a requirement that in relation to provision of information, the Corporation shall forward such information to Owners‟ Representatives. This clause should also require the Corporation to also forward information to the Owner Councils. This usually already happens however it would be appropriate for it to be included in the SLE. In performing its functions and providing its services the Corporation shall follow the guiding principles as outlined. These principles are made up of a number of statements surrounding the following:  distribution policy,  employment levels in each of the regions,  sharing intellectual capacity across each region,  balancing needs of each region with the aim of sharing economic benefits across the state,  compliance Principles,

with

ASX

Corporate

Governance

 maintaining organisational and managerial capacity, and  collaborating with various agencies to take account of state-wide and regional needs. There may be benefit in splitting dot point 4 relating to compliance with ASX Corporate Governance Principles into two parts – a suggestion is as follows:  establish and maintain compliance with ASX Corporate Governance Principles and Recommendations (as amended from time to time) to the extent that they apply to the Corporation‟s circumstances.

5.3

Preservation

 Develop clear unambiguous guidelines which allow the Shareholders to provide advice and guidance to the Board on matters that fall beyond the scope of the Board. of This clause provides for the preservation of employment ITEM 4.1


PAGE 11 Report to Governance and Finance Committee meeting on 16 March 2015

Employee Benefits

8.2

Corporate Plan

8.3

Corporate Plan

8.4

Corporate Plan

conditions for the transfer of employees from the Regional Corporation and the Common Services Corporation to TasWater. As this has been completed it may be appropriate to delete this clause all together as it is no longer relevant. The SLE currently provides that the Corporate Plan is to be for a 3-year period. There may be benefit in extending the timeframe to a 5-year period. This clause provides that the draft annual plan is to be provided to Owners‟ Representatives in sufficient time for the Plan to be considered at the Annual Planning Meeting. It also requires that the Owners Representatives will ensure that the Draft Corporate Plan is adopted at least one month before the intended commencement of the period encompassed by the Corporate Plan. This part of the SLE could be further strengthened to provide that the draft Corporate Plan should be provided to Owners Representatives and Shareholder Councils in sufficient time for any matters included therein, which will likely impact on the Shareholders, to be identified and reported to the Councils through normal meeting cycles (ie at least 6 weeks before the proposed meeting to consider the adoption of the Corporate Plan). The second last dot point states: “Should the Board not agree to amend the Draft Corporate Plan as requested the Chairman shall consult with the Chief Representative to determine a solution”.

11.3

Customer Community Engagement

Does this mean that the “determined solution” will not accord with the wishes of the majority of Owners Representatives – if so that would appear to provide the Chief Representative with significant executive powers to determine any matter of contention. and This clause states “while recognising that this may have a cost, the Shareholders expect the Corporation to adopt principles of Corporate Social Responsibility”. Council has raised concerns previously with TasWater that the charging mechanisms for sporting facilities are proving to be detrimental in providing good quality and well maintained infrastructure. In the main sporting facilities are owned by Councils and in some cases leased to sporting clubs. It is unreasonable to expect sporting clubs to be responsible for the total costs associated with the provision of water and sewerage cost particularly now with the introduction of a much stricter trade waste regime. TasWater‟s social responsibility should also consider the benefit to the community‟s health and wellbeing. It would be easy for TasWater to say that this is an issue for each Council to ITEM 4.1


PAGE 12 Report to Governance and Finance Committee meeting on 16 March 2015

consider and to fund itself any concessions. This position does not adequately take into account the regional responsibility shouldered by the larger councils whereby it provides a large part of the sporting infrastructure for surrounding Council areas. Reporting Framework Opportune time to review the arrangements for meetings with Owners Representatives as currently required under the SLE. Treatment of “Not for As this item has now been determined it is no longer Profit” Customer relevant to the SLE. Noting that the treatment of “not for Concessions profits” which has been determined was contrary to the view of Devonport City Council, however as it had the support of the majority of Owners Representatives it was resolved to no longer provide concessions for these customers.

23.1

26

COMMUNITY ENGAGEMENT There has been no community engagement directly associated with the review of the SLE. However the community is well aware of TasWater and the fact that Councils are the owner of the Corporation and derive dividends from it.

FINANCIAL IMPLICATIONS If nothing changes with the SLE the financial impacts on Council in relation to the SLE are considered minimal. However if there was a material change in the direction provided to TasWater by the owner Councils which ultimately impact on the returns achieved, this may then directly impact upon the dividend stream and Council‟s share.

RISK IMPLICATIONS No significant risks have been identified in relation to the review of the SLE.

CONCLUSION The review of the SLE has been requested by the Owners Representatives. The comments provided in the discussion section of this report relate to potential amendments or improvements that could be made to the Owners Representatives for consideration.

ATTACHMENTS 1.

Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

RECOMMENDATION That it be recommended to Council that the report of the General Manager relating to the review of the Shareholders‟ Letter of Expectations be received and noted and that Council provide comments to TasWater in line with the contents of this report. Author: Position:

Paul West General Manager

ITEM 4.1


PAGE 13 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 14 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 15 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 16 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 17 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 18 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 19 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 20 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 21 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 22 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 23 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 24 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 25 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 26 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 27 Shareholders' Letter of Expectations - Tasmanian Water and Sewerage Corporation Pty Ltd

ITEM 4.1

ATTACHMENT [1]


PAGE 28 Report to Governance and Finance Committee meeting on 16 March 2015

4.2

FREE PARKING DAYS File: 27452 D348705

RELEVANCE TO COUNCIL’S PLANS & POLICIES Council‟s Strategic Plan 2009-2030: Strategy 3.5.3

Promote, encourage and develop initiatives that maximise the local economy and retain local expenditure

SUMMARY To provide data relating to free parking days offered by Council throughout December 2014.

BACKGROUND At the November 2014 meeting Council determined (Min 275/14 refers) to provide free car parking in all of its off street car parks between the hours of 10.00am - 5.00pm, on the following days:    

Tuesday, 9 December, Wednesday, 10 December, Tuesday, 16 December, and Wednesday, 17 December 2014.

Currently, Council also provides free parking in Council off-street car parks on the following days each year as determined in January 2011 (Min 6/11 refers):      

Devonport Cup (half day) Easter Thursday Jazz Festival (Thursday & Friday) Burnie Show Day (Friday) Launceston Cup Devonport Christmas Parade

In practical application of the free days, Launceston Show Day has been used as a substitute day for the Launceston Cup Day as it is a full day public holiday in Launceston rather than a part day holiday.

STATUTORY REQUIREMENTS Council operates in accordance with a Car Parking By-law made under section 145 of the Local Government Act 1993 for the purpose of regulating and controlling the use of car parks belonging to or controlled by the Devonport City Council and section 100 of the Local Government (Highways) Act 1982 for the purpose of prescribing compositions under that section.

DISCUSSION Whilst the concept of free parking in Council car parks is perceived to generate additional activity in the CBD and is generally well received by the community and retailers, very little statistical analysis has been done to support this position in Devonport. Parking Occupancy Survey Information During the period from Tuesday 2 December 2014 through until Friday 19 December 2014, parking occupancy was recorded on all working days for all street parking meter spaces, 423 spaces in total, and all car park spaces, totalling 957. ITEM 4.2


PAGE 29 Report to Governance and Finance Committee meeting on 16 March 2015

The three week period included nine paid parking days and five free parking days. Average Occupancy Free days

Average Occupancy paid days

Capacity

Best Street

24

23

61

Edward Street

18

17

22

Fenton Street

15

15

45

Formby Road

2

2

6

Griffith Street

2

2

12

Kempling Street

13

12

27

King Street

25

32

41

Macfie Street

5

6

18

Oldaker Street

20

27

39

Rooke Street

25

25

27

Steele Street

11

11

15

Stewart Street

49

48

54

Wenvoe Street

14

12

22

William Street

31

31

34

Carpark - Best Street

131

93

144

Carpark - Edward Street

54

45

Carpark - Fenton Way

7

2

28

Carpark - Formby Road

165

140

171

Carpark - Fourways

71

62

84

Carpark - Payne Ave

54

34

59

Carpark - Rooke Street

140

113

177

Carpark - Vic Parade

23

42

119

Carpark - Wenvoe Street

107

94

120

Meters

Carparks

55

Average Occupancy Free days

Average Occupancy paid days

Total Car Park

752

625

Total Street

254

263

Overall

1006

888

ITEM 4.2


PAGE 30 Report to Governance and Finance Committee meeting on 16 March 2015

As part of the analysis, counting was undertaken during the same period on the peripheral residential streets, ie: Parker, Forbes, Adelaide etc, that are often parked in by workers to determine whether parking patterns and behaviour is influenced by the free parking days. This study found that on the normal paid parking days, an average of 679 vehicles per day parked in the residential streets, whilst on the free parking days an average of 627 vehicles parked in the streets per day. Therefore 52 less cars, presumably many CBD workers, parked in the residential streets on free parking days. In conclusion: Extra cars parked in car parks on free parking days

118

Less: Cars parked in residential streets on free parking days Cars parked on street meters on free parking days Extra cars per day in Devonport on Free Parking Days

52 5 61

The above statistics highlight that the provision of free parking has a minimal impact on the number of shoppers in the CBD and needs to be considered in the context of the overall benefit to the community of the exercise. Council, in conjunction with the Devonport Chamber of Commerce and Industry, fund a number of initiatives to benefit the retail section, and given the small increase in shoppers as a result of free parking days, perhaps consideration can be given to redirecting some of the funds towards other retail activities that will have a greater impact.

COMMUNITY ENGAGEMENT No community consultation has been undertaken as a result of this report.

FINANCIAL IMPLICATIONS Council averages parking collections from the off-street car parks of approximately $5,000 per day during this time of year. In addition approximately 50 parking infringements are issued each day during these hours. Feedback from retailers suggest that on days where paid parking is in place until 10.00am, workers elect to use the car parks and pay until 10.00am and then leave their vehicle in the car park for the rest of the day.

RISK IMPLICATIONS There are obvious financial implications for Council in providing free parking days with a resultant loss of parking income. It is questionable whether this loss of income is the best option to promote retail activity. Paid parking is a constant subject of negative public attention and there is often political pressure to encourage or seek free parking. If proper process concerning the promotion and practical application of free parking days is not completed correctly, these days also attract negative comment. Free parking can create a number of frustrations for shoppers and retailers, and as this report shows, attracts existing workers to use parking spaces, therefore limiting access for people wishing to shop. The introduction of time limits is the only way to address this concern.

ITEM 4.2


PAGE 31 Report to Governance and Finance Committee meeting on 16 March 2015

CONCLUSION Paid parking plays a vital role in traffic movement and access within a city, and is one of the few opportunities a regional centre has to generate income from neighbouring residents accessing regional facilities. Based on the information in this report, Council has some data to continue to analyse whether the use of free parking provides sufficient cost benefit. In the example provided from free parking in December in Devonport approximately 61 extra vehicles per day used Council car parks but the income forgone by Council is in the vicinity of $6,000 per day. Retail promotions that have improved success at drawing visitors to the city may need to be investigated further to maximise economic investment rather than continuing with free parking days. Further discussion with the Devonport Chamber of Commerce Retail Sub Committee is recommended to explore future alternatives other than free parking days that may provide greater benefit to retailers. This information can be presented to Council as part of budget deliberations.

ATTACHMENTS Nil

RECOMMENDATION That it be recommended to Council that the report of the Executive Manager Corporate and Business Services be received and Council: 1.

note the information relating to free parking days;

2.

present the information in this report to the Devonport Chamber of Commerce Retail Sub Committee and explore with them alternative methods to encourage retail activity;

3.

consider future direction and provision of free parking days during 2015/16 budget deliberations.

Author: Position:

Shane Crawford Executive Manager Business Services

Corporate

&

Endorsed By: Position:

ITEM 4.2

Paul West General Manager


PAGE 32 Report to Governance and Finance Committee meeting on 16 March 2015

4.3

PUBLIC WI-FI TRIAL File: 30137 D359081

RELEVANCE TO COUNCIL’S PLANS & POLICIES Councilâ€&#x;s Strategic Plan 2009-2030: Strategy 3.4.1

Advocate for state of the art Information Technology (ICT) infrastructure development

Communication

SUMMARY To provide information relating to the trial of Public Wi-Fi in the Rooke Street Mall.

BACKGROUND In July 2014, Council determined that Wi-Fi was the priority project for the Mall and subsequently determined (Min 190/14 refers) that Council in relation to Public Wi-Fi: (a)

receive and note the information;

(b)

determine to trial Public Wi-Fi in the Rooke Street Mall in time for the summer tourist season;

(c)

fund the cost of the trial from the Rooke Street Mall Improvements Capital Works line item, noting this may result in the delay of other projects identified for this funding;

(d)

submit an application for funding to the State Government in line with their announced investment in the Information and Communications Technology sector as part of the 2014 election campaign; and

(e)

depending on the success of the trial consider allocating funding for the wider roll out of Public Wi-Fi in the 2015/16 budget.

The public Wi-Fi is now operational and this report is to provide Council with the details of the remaining budget so a determination can be made on future expenditure.

STATUTORY REQUIREMENTS There are no statutory requirements which relate to this report.

DISCUSSION Since inception, usage on the Wi-Fi system has been as follows: Total Usage for the trial period

ITEM 4.3


PAGE 33 Report to Governance and Finance Committee meeting on 16 March 2015

Monthly Breakdown December 2014

January 2015

February 2015

The following information details the most popular devices used to access the free Wi-Fi:

ITEM 4.3


PAGE 34 Report to Governance and Finance Committee meeting on 16 March 2015

When accessing the Wi-Fi, users are asked to complete a simple question to indicate whether they are a resident of Devonport or a visitor. This information will help Council understand how to promote and grow the system in the future. The question is not mandatory, hence the differential between that total and total users. In the trial period, 1407 locals accessed the free Wi-Fi and 1831 visitors. The value of the service to visitors is further highlighted when looking at the most frequently accessed domains. In relation to data, during the trial period 216.06 Gigabytes (Gb) of data has been used, which equates to average downloads of 2.3Gb per day. Most frequently accessed sites are as follows: Domain Name

Description

Facebook

Social Media

A248.e.akamai

Advertising content

www.devonporttravel.travel

Devonport Councils Tourism website

Google.com

Search engine

Cl1.apple.com

Apple website

Googleusercontent.com

Google apps content

icloud.com

Apple iCloud content

www.google-analytics.com

Statistics gathering

Appspot.com

Google app engine

www.Google.com

Search engine (alternative address)

The usage data and statistics indicate strong support for the provision of free Wi-Fi. There has not been any complaints or comments received by Council regarding the introduction of the service or the quality of the service provided. Based on the usage, it is recommended that the current service, at existing service levels, is maintained. Council may wish to consider as part of future budget deliberations to expand the free WiFi service to other parts of the CBD, the Bluff precinct, parks, the Four Ways and parts of East Devonport. Funding may be available to support this expansion through the State Governmentâ€&#x;s Free Tourism Wi-Fi project.

COMMUNITY ENGAGEMENT Although this matter has received considerable media coverage and public comment, formal community consultation has not been undertaken regarding Wi-Fi.

FINANCIAL IMPLICATIONS Expenditure on the Wi-Fi project totalled $13,813. The breakdown of these costs has been provided to Council in a previous report. The report provided to Council in July 2014 estimated this project would require three access points and an estimated total project cost of $12,500. Additional access points were purchased but not used and can be used should the service expand in the future. It is to be noted that funding has not been sourced for this project to date. Council is still waiting to hear the outcome of consultation regarding the State Governmentâ€&#x;s funding process. The Cradle Coast Authority entered a submission to the discussion paper on behalf of all Tasmanian Councils. Further details should be available in coming months.

ITEM 4.3


PAGE 35 Report to Governance and Finance Committee meeting on 16 March 2015

RISK IMPLICATIONS 

There are risks associated with the introduction of Wi-Fi to the public, predominantly from a technical perspective. Security of the system needs to be rigid not only to avoid inappropriate use of the internet but also to restrict any possible access to Council information technology systems and infrastructure. Telstra launched a free Wi-Fi service in the Mall the same week Council offered its public service. It is unknown the impact, if any, this had on the usage of the Council Wi-Fi.



In relation to communication and reputational risks, Council needs to be conscious of lack of use of the system, and the perceived inappropriate allocation of Council financial resources. There is a possibility usage of Wi-Fi services may be by a nonintended audience. There may be implications on business that currently provide WiFi as a point of difference to the local marketplace.

CONCLUSION It is increasingly becoming commonplace to see free Wi-Fi being offered to customers and visitors in central business districts in both capital and regional cities in Australia. Offering free Wi-Fi is a way to attract possible consumers to establishments and places which generate benefits such as retaining the shopper. Given the usage data, it can be concluded that the trial has been successful and the service should continue. Consideration can now be given on whether to expand the service to other locations, funded in the 2015/16 budget, in accordance with the previous resolution of Council.

ATTACHMENTS Nil

RECOMMENDATION That it be recommended to Council that the report of the Executive Manager Corporate and Business Services be received and Council: 1.

note the information relating to the public Wi-Fi trial;

2.

continue with the provision of free Wi-Fi services in the Rooke Street Mall; and

3.

consider future expansion of Wi-Fi as part of the 2015/16 budget deliberations.

Author: Position:

Shane Crawford Executive Manager Business Services

Corporate

&

Endorsed By: Position:

ITEM 4.3

Paul West General Manager


PAGE 36 Report to Governance and Finance Committee meeting on 16 March 2015

4.4

ANNUAL PLAN PROGRESS REPORT - JANUARY-FEBRUARY 2015 File: 29468 D359504

RELEVANCE TO COUNCIL’S PLANS & POLICIES Council‟s Strategic Plan 2009-2030: Strategy 5.3.5

Maintain and monitor a fully integrated strategic and business planning process that meets legislative requirements and provides an increased performance management reporting capacity across the whole organisation and with external stakeholders

SUMMARY To provide an update of the progress of the 2014/15 Annual Plan as at 28 February 2015.

BACKGROUND Council adopted its 2014/15 Annual Plan on 23 June 2014. The Annual Plan outlines the actions to be undertaken this financial year to work towards achieving Council‟s strategic goals.

STATUTORY REQUIREMENTS In accordance with Section 71 of the Local Government Act 1993, a Council is to prepare an Annual Plan for the municipal area for each financial year.

DISCUSSION The Annual Plan has been developed to guide Council in its actions to ensure the future aspirations of the Devonport community can be achieved. The attached report presents highlights, tracking statuses and updates on each Annual Plan action. Some areas are shown to be off track due to timing of some projects, which are yet to be commenced or are not as far progressed against original timeframes.

COMMUNITY ENGAGEMENT There was no community engagement as a result of this report.

FINANCIAL IMPLICATIONS Budget implications are communicated to Aldermen separately and do not form part of this report.

RISK IMPLICATIONS It is not believed there are any risks associated with this report.

CONCLUSION The 2014/15 Annual Plan Progress Report as at 28 February 2015 is provided for the information of Aldermen and the community.

ATTACHMENTS 1.

Annual Plan Progress Report - January-February 2015

ITEM 4.4


PAGE 37 Report to Governance and Finance Committee meeting on 16 March 2015

RECOMMENDATION That it be recommended to Council that the 2014/15 Annual Plan Progress Report for the period January-February 2015 be received and noted.

Author: Position:

Karen Hampton Governance Coordinator

Endorsed By: Position:

ITEM 4.4

Paul West General Manager


PAGE 38 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 39 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 40 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 41 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 42 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 43 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 44 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 45 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 46 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 47 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 48 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 49 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 50 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 51 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 52 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 53 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 54 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 55 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 56 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 57 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 58 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 59 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 60 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 61 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 62 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 63 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 64 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 65 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 66 Annual Plan Progress Report - January-February 2015

ITEM 4.4

ATTACHMENT [1]


PAGE 67 Report to Governance and Finance Committee meeting on 16 March 2015

4.5

HARASSMENT, BULLYING AND ANTI-DISCRIMINATION POLICY File: 17080 D361317

RELEVANCE TO COUNCIL’S PLANS & POLICIES Council‟s Strategic Plan 2009-2030: Strategy 5.7.3

Ensure Human Resource policies, procedures and management systems support effective Council service delivery

SUMMARY This report is to adopt a Council Policy relating to Harassment, Bullying and AntiDiscrimination.

BACKGROUND Council values diversity in the workplace and, as such, is committed to ensuring it provides and maintains a safe and positive workplace, free from unlawful discrimination, harassment and bullying. This policy, which has previously been adopted by management, is presented to Council for adoption to show a full Council commitment to ensuring that its workplace culture is free from harassment, bullying and discrimination. Aldermen have previously approved their Code of Conduct which outlines expected behaviours relating to bullying, harassment and anti-discrimination. This report and policy was previously presented to Alderman at a Governance and Finance Committee meeting in 2014 but deferred pending the provision of further advice regarding the application of this policy in relation to Aldermen (Min GFC 6/14 refers). The policy has been modified to provide further clarity concerning responsibility and application.

STATUTORY REQUIREMENTS There are a range of legislative instruments that relate to bullying, harassment and antidiscrimination including the:         

Anti-Discrimination Act 1998 Equal employment Opportunity Act 1984 (Commonwealth) Local Government Act 1993 (Tasmania), in particular Section 63 (1) and (2) Racial Discrimination Act 1975 (Commonwealth) Human Rights and Equal opportunity Commission Act 1986 (Commonwealth) Disability Discrimination Act 1992 (Commonwealth) Fair Work Act 2009 (Commonwealth) Sex Discrimination Act 1984 (Commonwealth) Work Health and Safety Act 2012

Section 63 (2) of the Local Government Act 1993 states that: “The general manager is to develop human resource practices and procedures in accordance with policies of the council to ensure employees of the council receive fair and equitable treatment without discrimination” Council‟s Code of Conduct operates within the framework of the Local Government Act 1993, the Local Government (General) Regulations 2005 and the Local Government (Meeting Procedures) Regulations 2005.

ITEM 4.5


PAGE 68 Report to Governance and Finance Committee meeting on 16 March 2015

DISCUSSION Council recognises its responsibility to abide by legislative requirements and desire to be considered an Employer of Choice. A policy of this nature will assist with both aims. All employees of Council will undertake training on Discrimination, Harassment and Bullying Awareness conducted by the Office of the Anti-Discrimination Commissioner during 11-13 May 2015 which will include an overview of the policy and its requirements.

COMMUNITY ENGAGEMENT Community engagement has not been undertaken as a result of this report, however, the attached policy has been reviewed by the Office of the Anti-Discrimination Commissioner for accuracy and relevance. The policy will be made available to the public on Council‟s website.

FINANCIAL IMPLICATIONS There are no financial implications as a result of this report.

RISK IMPLICATIONS 

Work Health and Safety Workplace Safety, including protection from bullying, is an imperative and legislated task of any employer.



Contractual/Legal Poor practices or lack of information regarding Harassment, Bullying and AntiDiscrimination Policy may lead to a breach of legislative requirements.

CONCLUSION It is recommended Council adopt the attached policy relating to Harassment, Bullying and Anti-Discrimination Policy.

ATTACHMENTS 1.

Bullying & Anti-Discrimination Policy (not adopted)

RECOMMENDATION That it be recommended to Council that the report of the Executive Manager Corporate and Business Services be received and that Council adopt the Harassment, Bullying and Anti-Discrimination Policy with immediate effect.

Author: Position:

Shane Crawford Executive Manager Corporate and Business Services

Endorsed By: Position:

ITEM 4.5

Paul West General Manager


PAGE 69 Bullying & Anti-Discrimination Policy (not adopted)

ATTACHMENT [1]

HARASSMENT, BULLYING AND ANTI-DISCRIMINATION POLICY POLICY TYPE

POLICY ADOPTED (DATE)

MINUTE NUMBER

POLICY DOCUMENT NUMBER (TRIM):

Council

TBA

TBA

TBA

DOCUMENT CONTROLLER

RESPONSIBLE MANAGER

STRATEGIC PLAN 2009-2030 (STRATEGY REFERENCE)

DATE OF NEXT REVIEW

HR Coordinator

General Manager

PURPOSE

5.7.3 – Ensure human resource policies, procedures and management systems support effective Council service delivery

June 2017

Council values diversity in the workplace and, as such, is committed to ensuring it provides and maintains a safe and positive workplace, free from unlawful discrimination, harassment and bullying. Council is committed to compliance with the provisions of the Anti-Discrimination Act 1998 (Tas), the anti-discrimination provisions of relevant legislative instruments and the provisions of Section 63 (2) of the Local Government Act 1993 which states: (1)

The general manager of a council may – a) appoint persons as employees of the council; and b) allocate duties to employees; and c) control and direct employees; and d) suspend or dismiss employees.

(2)

SCOPE

POLICY

The general manager is to develop human resource practices and procedures in accordance with policies of the council to ensure employees of the council receive fair and equitable treatment without discrimination. This policy applies to all workers (a worker includes an employee, labour hire staff, volunteer, apprentice, work experience student, subcontractor, and contractor) and Aldermen of the Devonport City Council. 1.

In committing to this policy, Council aims to:       

Create a working environment which is free from discrimination, harassment and bullying and where all workers are treated with dignity, courtesy and respect; Continue training and awareness sessions to ensure that all workers know their rights and responsibilities; Encourage the reporting of behaviour which breaches this policy; Provide an effective procedure for complaints based on the principles of natural justice; Treat all complaints in a sensitive, fair, timely and confidential manner; Protect workers from victimisation and reprisals for making complaints; and Promote appropriate standards of conduct at all times.

Council is an Equal Opportunity Employer. Council promotes a working environment where equality of access is merit based, and ITEM 4.5


PAGE 70 Bullying & Anti-Discrimination Policy (not adopted)

ATTACHMENT [1]

the recognition and acceptance of diversity within the workplace is facilitated. Principles of Equal Opportunity are embedded in internal employment practices, from training, promotion and recruitment, and an environment where workers can work effectively without fear of discrimination, bullying or harassment is fostered. Whilst roles within the Council and their intrinsic requirements vary, an inherent component of each role is the expectation that all workers be treated with dignity and respect. As an Equal Opportunity Employer, the Council acknowledges its responsibility in ensuring the rights of everyone within the workplace is protected. The expectation includes, but is not limited to, the right to be physically and psychologically safe within the workplace, and to be treated equally, fairly and respectfully. 2.

Definitions:

2.1. Bullying: Bullying is defined as behaviour that is offensive, abusive, intimidating, malicious or insulting. Bullying is often repetitive, persistent and systematic behaviour, whereby an individual or group of people abuse their power or position to undermine, disempower, degrade, threaten or humiliate another person or group of people. Whilst generally overt and obvious in nature, bullying can also include the intentional withholding of information, isolation of a person within the workplace, exclusion from decision-making processes, or any activities that they would usually be involved with. 2.2. Direct Discrimination: Direct discrimination occurs when a person treats another person, on the grounds of an actual or perceived attribute or characteristic, less favourably than a person without that attribute or characteristic. Under Section 16 of Anti-Discrimination Act 1998, a person must not discriminate against another person on the ground of any of the following attributes:                     

race age sexual orientation lawful sexual activity gender gender identity intersex marital status relationship status pregnancy breastfeeding parental status family responsibilities disability industrial activity political belief or affiliation political activity religious belief or affiliation religious activity irrelevant criminal record irrelevant medical record; or ITEM 4.5


PAGE 71 Bullying & Anti-Discrimination Policy (not adopted)



ATTACHMENT [1]

association with a person who has, or is believed to have, any of these attributes.

For direct discrimination to occur, it is not necessary to demonstrate that the attribute is the solitary reason for the unfavourable treatment. Furthermore, it is unnecessary for the person who discriminates to regard the behaviour or treatment as discriminatory, or have any particular motive in discriminating. All that has to be identified is that a person‟s attribute was, at the least, a partial reason for the particular treatment of the other person. Even if genuine motives are the reason for the alleged discrimination, these do not and cannot excuse the behaviour. 2.3. Indirect Discrimination: Indirect discrimination occurs when a person imposes a condition, requirement or practice that is unreasonable in the circumstances and has the effect of disadvantaging a member or group of people based on the above attributes who:  

share, or are believed to share, a prescribed attribute; or share, or are believed to share, any of the characteristics imputed to that attribute more so than a person who is not a member of that group.

For indirect discrimination to be proven, it is not necessary for the person who discriminates to be aware that the condition, requirement or practice that is in question actually disadvantages the group of people. Defamation: Defamation occurs when a person or group of people intentionally damage a person or group‟s reputation by stating or writing derogatory or negative things about them which are untrue or baseless. 2.4. Harassment: Harassment is defined as behaviour that makes someone feel intimidated, insulted or humiliated because of certain attribute they possess - including ethnicity, gender, disability, sexual preference. It can be intentional or unintentional. Harassment is also said to occur if the environment in which the person is working is „hostile‟ or intimidating. Harassment may include behaviours, including:    

Telling jokes about particular racial groups; Sending explicit or sexually suggestive emails; Displaying offensive or pornographic posters or screen savers; or Making derogatory comments or taunts about someone‟s race or religion.

Harassment can range from serious to less severe levels; however one-off incidents can still constitute harassment. Where behaviour is persistent, such behaviour can undermine the standard of conduct within a work area, eroding the well-being of the individual or group being targeted. Workplace harassment must not be confused with respectfully delivered legitimate comment and advice (including relevant negative comment or feedback) from managers and supervisors on the work performance or work related behaviour of an individual or group. ITEM 4.5


PAGE 72 Bullying & Anti-Discrimination Policy (not adopted)

ATTACHMENT [1]

2.5. Sexual Harassment: The Anti-Discrimination Act 1998 stipulates that sexual harassment has taken place when a person:      

Subjects another person to an unsolicited act of physical contact of a sexual nature – such as touching, brushing up against, kissing, massaging, stroking hair; Makes an unwelcome sexual advance or an unwelcome request for sexual favours to another person; Makes an unwelcome remark or statement with sexual connotations to another person or about another person in that person‟s presence; Makes an unwelcome gesture, action or comment of a sexual nature; Making unwelcome oral or written statements of a sexual nature to a person in the presence of a person; Displaying matter of a sexual nature that relates to a prescribed attribute.

Mutual and welcome attraction of a sexual nature between consenting adults does not constitute sexual harassment. 2.6. Intimidatory Harassment: Intimidatory harassment occurs when there is deliberate and intentional use of physical or operational power to coerce a person to perform a particular task, subjecting them to a feeling of humiliation or intimidation. The scope of Intimidatory harassment does not include legitimate comment or feedback regarding work performance or behaviour from a supervisor, if given in a reasonable and fair manner. Intimidatory harassment may manifest itself as coercive behaviour, persistent following or stalking, and incessant, unjustified and unnecessary comments regarding a person‟s capabilities within the workplace. 2.7. Victimisation: Victimisation occurs when a person subjects, or threatens to subject, another person or an associate of that other person to any detriment. Section 18 of the Act states: Victimisation must not occur when that other person has:     

made, or intends to make, a complaint under the AntiDiscrimination Act 1998; or gave or intends to give, evidence or information in connection with any proceedings under the Anti-Discrimination Act 1998; or alleged, or intends to allege, that any person has committed an act which would amount to a contravention of the AntiDiscrimination Act 1998; or refuses or intends to refuse to do anything that would amount to a contravention of the Anti-Discrimination Act 1998; or has or does anything in relation to any person under or by reference to the Anti-Discrimination Act 1998.

2.8. Inciting Hatred: The Anti-Discrimination Act 1998 prohibits a person, by a public act, inciting hatred towards, serious contempt for, or severe ridicule of, a person or a group of persons on the ground of: 

The race of the person or any member of the group(colour; nationality; descent; ethnicity; status of being or having been ITEM 4.5


PAGE 73 Bullying & Anti-Discrimination Policy (not adopted)

ATTACHMENT [1]

an immigrant); or The religious belief or affiliation or religious activity of the person or any member of the group (holding or not holding a religious view or belief; attending or not attending religious services or festivals; taking part or not taking part in religious customs or rituals; wearing or not wearing garments associated with religious belief, affiliation or activity)  Any disability of the person or any member of the group (physical disability, mental disability, total or partial loss of a part of the body; illness or disease; malfunction, malformation or disfigurement; learning and behavioural disorders; reliance on devices such as hearing aids, canes or guide dogs)  Sexual orientation or lawful sexual activity of the person or any member of the group (heterosexuality; homosexuality; bisexuality; trans-sexuality). Local Government Act 1993 (in particular S63(1) & 63(2) Anti-Discrimination Act 1998 Equal employment Opportunity Act 1984 (Commonwealth) Racial Discrimination Act 1975 (Commonwealth) Human Rights and Equal opportunity Commission Act 1986 (Commonwealth) Disability Discrimination Act 1992 (Commonwealth) Fair Work Act 2009 (Commonwealth) Sex Discrimination Act 1984 (Commonwealth) Work Health and Safety Act 2012 Devonport City Council Equal Employment Opportunity (EEO) and Diversity Policy Devonport City Council Code of Conduct Policy Devonport City Council Enterprise Agreement 2014 Devonport City Council Recruitment and Selection Policy Devonport City Council Gender Equity Policy Harassment, Bullying and Anti-Discrimination Procedure 

LEGISLATION AND RELATED DOCUMENTS

ATTACHMENT/S (IF APPLICABLE)

ITEM 4.5


PAGE 74 Bullying & Anti-Discrimination Policy (not adopted)

ATTACHMENT [1]

HARASSMENT, BULLYING AND ANTI-DISCRIMINATION PROCEDURE 1. Roles and Responsibilities: 1.1. The Aldermen will: Ensure that discrimination does not arise from decisions with respect to their practices and policies and will adhere to policy and their relevant code of conduct. 1.2. The General Manager will:  Ensure that discrimination does not arise from decisions with respect to policies, practices, training, promotion, remuneration and general conditions of employment.  Guarantee that selection and recruitment processes provide for equal opportunity and comply with relevant legislation.  Provide adequate resources and procedures to effectively administer reports of alleged discrimination, harassment and bullying.  Ensure Managers understand Section 104 of the Anti-Discrimination Act 1998 to communicate rights and responsibilities to staff and to act on any complaints as quickly as possible.  Ensure all complaints are treated seriously and managed in a timely and equitable manner.  Ensure, as far as practicable, that all workers adhere to the policy and code of conduct.  Ensure reasonable steps to ensure the safety and health of workers in any work related context, including but not limited to conferences, work functions or social functions. This includes a duty of care under Health and Safety and Equal Employment Opportunity legislation to provide an environment free from discrimination, harassment and bullying whether or not the function is held in an offsite or onsite location.  Be proactive by communicating clearly the appropriate standards of behaviour expected during work functions.  Ensure resource materials are made available and promote Council‟s nominated Contact Officers to ensure workers have access to information and support needed to prevent harassment, bullying and discrimination in the workplace or to deal with it appropriately if it occurs.  Integrate relevant training regarding harassment, bullying and discrimination into all levels of training including inductions, awareness sessions and recruitment practices.  Management will appoint and provide training to Contact Officers. The Officers are trained to provide workers with support and confidential information about their options to deal with work-related discrimination, harassment or bullying. 1.3. Supervisors and Managers are responsible for:  The recruitment, promotion, training, development and transferring of staff based exclusively on merit and performance, and free from any discrimination or bias.  Guaranteeing that all Human Resources practices, including recruitment, are applied equitably, consistently and free of bias. ITEM 4.5


PAGE 75 Bullying & Anti-Discrimination Policy (not adopted)

   

ATTACHMENT [1]

Implementing reasonable measures to prevent discrimination, harassment, bullying and victimisation in the workplace. Treating grievances with the utmost seriousness, confidentiality and immediacy in rectifying. Providing confidential guidance, advice and information to workers, including the investigation of grievances, complaints or disputes that have been made by a worker. Treating all workers involved in a complaint or dispute impartially and equitably.

1.4. Workers are responsible for:  Understanding, respecting and complying with this policy and Council‟s Code of Conduct.  Ensuring discrimination, harassment and bullying are not tolerated within the workplace and informing the relevant Supervisor if such behaviour occurs.  Ensuring they do not partake in behaviour that could be considered as discriminatory, harassment or bullying and discourage others from behaving in such ways.  Attempting to amicably resolve any personal harassment or discrimination issues with the worker/s or Supervisor/s involved in the matter prior to raising it with management, if practical.  Supporting anyone who is being subjected to harassment, bullying or discrimination and directing them to where they can obtain advice and assistance.  Ensuring that confidentiality is maintained if they are in any way involved in the investigation of a complaint.  Report any concerns or issues to relevant Supervisor.  Report any issues or concerns with discrimination, bullying and harassment from members of the public towards fellow staff members or themselves. 1.5. Contact Officers have a responsibility to:  Provide workers whom have a grievance relating to discrimination, harassment and/or bullying with an opportunity to discuss their grievance informally, in private and confidentially.  Provide workers with information relating to discrimination, harassment and bullying.  Provide support to the complainant and/or respondent through listening and informing, advising of the complaints procedure, informing them of the Employee Assistance Provider and seeking further information, as deemed necessary.  Ensure information collated from the complainant/respondent is compiled in a non-judgemental way.  Ensure confidentiality of records of discussion, and forwarding information on to relevant parties if a complaint is lodged.  Ensure follow up with complainant/respondent is made in regards to outcomes/resolution. 2.

Investigation and Breaches of Policy: Council has a duty of care to take a pro-active approach to managing disputes regarding discrimination therefore any reports of discrimination or harassment will be treated seriously and investigated promptly, confidentially and impartially: 

Any person, who without authorisation from the General Manager, passes on confidential information, to a third party, regarding an investigation under this ITEM 4.5


PAGE 76 Bullying & Anti-Discrimination Policy (not adopted)

  

 

ATTACHMENT [1]

policy may face disciplinary action. As part of the resolution of any dispute regarding discrimination Council will seek, where possible, to resolve it in the least adversarial way. Council accepts that in some cases the parties may wish to meet and discuss the dispute in an attempt to resolve the matter. Council will accommodate this in a professional and non-judgemental manner. All complaints received will be treated confidentially and with serious consideration. If a worker is found to have made false accusations or a vexatious complaint for malicious reasons, they will be subjected to disciplinary action, which may include termination of employment. Any worker who engages in discriminatory practices, bullies or harasses, will be subjected to disciplinary action which may include termination of employment. Any actions which are of a criminal nature may be reported immediately to the police, regardless of whether an internal investigation is to eventuate.

3.

Confidentiality: Allegations of discrimination, harassment, bullying or victimisation will be treated confidentially. Any records or evidence produced or made during the investigatory process will be stored securely. Investigatory recordings will not be placed on an worker‟s personnel file, unless a formal investigation process has identified a breach of this policy which has resulted in the undertaking of disciplinary action.

4.

Conflict of Interest: It is imperative that the person involved in dealing with a matter relating to harassment, bullying or discrimination under this policy, not expose themself to a conflict of interest. If a conflict of interest arises, they must immediately advise the most senior person dealing with the complaint or human resources of the conflict and remove themselves from the process. This will ensure that faith in the process is guaranteed.

ITEM 4.5


PAGE 77 Report to Governance and Finance Committee meeting on 16 March 2015

4.6

UNCONFIRMED MINUTES OF MEETING - SHARED AUDIT PANEL - 2 MARCH 2015 File: 30196 D361326

RELEVANCE TO COUNCIL’S PLANS & POLICIES Council‟s Strategic Plan 2009-2030: Strategy 5.6.4

Provide internal and external audit functions to review Council's performance, risk management, financial governance and reporting

SUMMARY To report the unconfirmed minutes of the Audit Panel meeting held on 2 March 2015.

BACKGROUND The Audit Panel is in place to assist Council in fulfilling its oversight responsibilities by providing independent advice and assurance in regard to the Council‟s financial management, risk management, internal control and compliance framework. In late 2014, Council determined to establish a shared Audit Panel with Central Coast Council. The Audit Panel of each Council comprises two elected members and two independent members. The independent members are appointed jointly by both Councils to be shared between each Council‟s Audit Panel. As part of the transition to a Shared Audit Panel, current member Ken Clarke‟s existing three year term on the Devonport City Council Audit Panel will be honoured until its expiry scheduled for July 2016.

STATUTORY REQUIREMENTS All Councils must have Audit Panels that operate in accordance with Part 8 of Division 4 of the Local Government Act 1993 (the Act) and the Local Government (Audit Panels) Order 2014.

DISCUSSION The unconfirmed minutes of the Audit Panel meeting held on 2 March are attached for Aldermen‟s information. These minutes are for the Shared session of the meeting and for the Devonport City Council specific section. Items of note from the Shared meeting include: 

A review of the Long Term Financial Plan from each Council



Discussion on the Auditor General‟s Report to Parliament and results of both Councils



Development of annual work plan (which is attached for information)

The Devonport City Council Audit Panel discussed: 

an overview of organisation including strategic plan, annual plan, annual report and organisational structure



Financial report for the period ended 31 January 2015



Significant claims against Council and other relevant business risks

At the Shared meeting the Panel reviewed its Charter which is attached for adoption by Council. ITEM 4.6


PAGE 78 Report to Governance and Finance Committee meeting on 16 March 2015

COMMUNITY ENGAGEMENT There was no community engagement undertaken as a result of this report.

FINANCIAL IMPLICATIONS There are no financial implications as a result of this report.

RISK IMPLICATIONS 

Political/Governance The Audit Panel plays a key oversight role in Council‟s Risk Management activities providing elected members with an extra level of comfort that the systems in place are adequate. Within its charter, the primary objectives of the Audit Panel are to consider whether:  



  

the annual financial statements of the Council accurately represent the state of affairs of the Council; the Strategic Plan, Annual Plan, long-term financial management plan and long-term strategic asset management plans of the Council are integrated and the processes by which, and assumptions under which, those plans were prepared are sound and justified; the accounting, internal control, anti-fraud, anti-corruption and risk management policies, systems and controls that the Council has in re lation to safeguarding its long-term financial position are appropriate; the Council is complying with the provisions of the Act and any other relevant legislation; all strategic and business risks affecting the Council are identified and assessed, and the effectiveness of mitigation controls evaluated; and the Council has taken any action in relation to previous recommendations provided by the Audit Panel to the Council.

CONCLUSION The information contained in the report and the minutes of the Audit Panel meeting held on 2 March are presented to the Aldermen as per the recommendation below. A revised Charter is also recommended for endorsement.

ATTACHMENTS 1.

Unconfirmed minutes of meeting - Audit Panel - 2 March

2.

Audit Panel Charter (shared) - January 2015 (draft)

3.

Annual Work Plan Shared Audit Panel 2015 - adopted

RECOMMENDATION That it be recommended to Council that: 1.

The unconfirmed minutes of the Audit Panel meeting held on 2 March 2015, be received and noted; and

2.

The Audit Panel Charter be adopted

Author: Position:

Shane Crawford Executive Manager Business Services

Corporate

and

Endorsed By: Position:

ITEM 4.6

Paul West General Manager


PAGE 79 Unconfirmed minutes of meeting - Audit Panel - 2 March

ITEM 4.6

ATTACHMENT [1]


PAGE 80 Unconfirmed minutes of meeting - Audit Panel - 2 March

ITEM 4.6

ATTACHMENT [1]


PAGE 81 Unconfirmed minutes of meeting - Audit Panel - 2 March

ITEM 4.6

ATTACHMENT [1]


PAGE 82 Unconfirmed minutes of meeting - Audit Panel - 2 March

ITEM 4.6

ATTACHMENT [1]


PAGE 83 Audit Panel Charter (shared) - January 2015 (draft)

ATTACHMENT [2]

ITEM 4.6


PAGE 84 Audit Panel Charter (shared) - January 2015 (draft)

ATTACHMENT [2]

ITEM 4.6


PAGE 85 Audit Panel Charter (shared) - January 2015 (draft)

ATTACHMENT [2]

ITEM 4.6


PAGE 86 Audit Panel Charter (shared) - January 2015 (draft)

ATTACHMENT [2]

ITEM 4.6


PAGE 87 Audit Panel Charter (shared) - January 2015 (draft)

ATTACHMENT [2]

ITEM 4.6


PAGE 88 Audit Panel Charter (shared) - January 2015 (draft)

ATTACHMENT [2]

ITEM 4.6


PAGE 89 Audit Panel Charter (shared) - January 2015 (draft)

ATTACHMENT [2]

ITEM 4.6


PAGE 90 Annual Work Plan Shared Audit Panel 2015 - adopted

ITEM 4.6

ATTACHMENT [3]


PAGE 91 Report to Governance and Finance Committee meeting on 16 March 2015

4.7

ELECTED MEMBERS' EXPENDITURE REPORT - DECEMBER 2014 TO FEBRUARY 2015 File: 22947 D361841

RELEVANCE TO COUNCIL’S PLANS & POLICIES Council‟s Strategic Plan 2009-2030: Strategy 5.3.2

Provide appropriate support to elected members to enable them to discharge their functions

SUMMARY To detail expenditure of both the Mayor and Aldermen.

BACKGROUND This report is in response to a Council resolution (Min 49/12 refers) “That Council be provided with a specific monthly report in relation to expenditure incurred, in excess of statutory allowances, for both the Mayor and Aldermen.”

STATUTORY REQUIREMENTS Under the Local Government Act, 1993 Council is required to publish details of the total allowances and expenses paid to the Mayor, Deputy Mayor and Aldermen in its Annual Report, however there is no obligation to do so on a monthly basis.

DISCUSSION Expenditure processed for the three month period December 2014 to February 2015 inclusive is detailed below: Mayor Steve Martin $ 228.84 Mobile telephone expenses $ 210.00 Gifts – HMAS Stuart $ 70.00 Dinner for Dragons Abreast 10th birthday celebrations $ 391.28 LGAT Mayor‟s Professional Development workshop $ 110.05 LGAT General Meeting expenses $ 50.00 LGAT Regional breakfast $ 357.50 Catering for Mayor‟s Christmas function (Devonport High School) $ 125.00 ALP Breakfast $ 165.10 Miscellaneous meal expenses $ 134.14 Accommodation – Launceston $ 402.56 Airfares – Edutech Conference $1,504.55 Registration fee – Edutech Conference, Brisbane Alderman Laycock $ 381.82 LGAT Workshop $ 402.56 Airfares – Edutech Conference, Brisbane $1,468.18 Registration fee – Edutech Conference $ 453.50 Airfares – ALGWA Conference, Adelaide $ 637.24 Registration fee – ALGWA Conference Alderman Perry $ 381.82 LGAT Workshop Alderman Jarman $ 818.76 Airfares – LGMA Congress, Darwin ITEM 4.7


PAGE 92 Report to Governance and Finance Committee meeting on 16 March 2015

$1,840.91

Registration fee – LGMA Congress

Alderman Emmerton $ 150.00 LGAT Workshop Aldermen $ 884.04

iPad expenses

Graham Kent $ 378.00 Reimbursement LGAT Conference accommodation expenses The attached table sets out the cumulative expenditure for the current financial year to date. Due to the timing of Credit Card statements and invoices, expenditure will be reported as and when the account is paid. Items in this report may relate to transactions that occurred in previous months.

COMMUNITY ENGAGEMENT There was no community engagement as a result of this report.

FINANCIAL IMPLICATIONS Mayoral and Aldermen expenses are costed to the general ledger account for Aldermen Support.

RISK IMPLICATIONS It is believed there are no risks associated with this report.

CONCLUSION Expenses are reported on a monthly basis in accordance with Councilâ€&#x;s direction.

ATTACHMENTS 1.

Cumulative Totals - Year to Date - February 2015

RECOMMENDATION That it be recommended to Council that the report advising of Aldermen expenses be received and noted.

Author: Position:

Karen Hampton Governance Coordinator

Endorsed By: Position:

ITEM 4.7

Paul West General Manager


PAGE 93 Cumulative Totals - Year to Date - February 2015

ATTACHMENT [1]

Aldermen Expenses Cumulative figures - Year to date

Alderman

Period of office

Mayoral Allowance

Deputy Mayoral Aldermen's Allowance Allowance

Mileage R'ments

32,850

13,139

8,064

I'Pads

Mayor Martin

1/7 - 30/6

Ald Kent

1/7 - 31/10

6,993

123

Ald Emmerton

1/11 - 30/6

6,144

132

Ald Cole

1/7 - 31/10

6,993

123

Ald Goodwin

1/7 - 30/6

13,139

255

Ald Hollister

1/7 - 31/10

6,993

123

Ald Jarman

1/7 - 30/6

13,139

255

Ald Keay

1/7 - 30/6

13,139

Ald Matthews

1/11 - 30/6

Ald Laycock Ald Perry

Conference/ Professional Development Attendance

Accomm & Meal expenses

2,457

1,892

Phone

$

12,960

$

6,426

$

7,116

289

$

13,683

352

$

7,468

$

16,053

255

$

13,394

6,144

132

$

6,276

1/7 - 30/6

13,139

255

3,342

$

16,736

1/7 - 30/6

13,139

255

381

$

13,775

13,139

255

$

18,197

4,803

674

210

Total 59,953

Deputy Mayor Rockliff 1/7 - 30/6

412

Other $

5,466

255

Meeting expenses

378 150

2,659

Ald Squibb

1/7 - 31/10

6,993

123

$

7,116

Ald Wilson

1/7 - 31/10

6,993

145

$

7,138

$

-

Other Non Attributable TOTAL - YEAR TO DATE

$

Budget BALANCE UNSPENT % Spent Year to Date

$

32,850

$ 10,269

$ 139,226

$ 8,064

$ 2,686

50,700

15,850

199,486

12,100

5,000

60,260

$ 4,036

$ 2,314

17,850 65%

$

5,581 65%

$

70%

67%

54%

$

8,989 14,000

$

5,011 64%

Note: Council provides a motor vehicle for use by the Mayor - the cost of this vehicle is shown in the Mileage column. After Council elections held October, 2014, Ald Rockliff was elected Deputy Mayor, replacing Ald Kent

ITEM 4.7

$

2,911

$

8,500 $

5,589 34%

412

$

1,000 $

588 41%

674

$

700 $

26 -$ 96%

210

$

210

206,291 307,336

$

101,045 67%


PAGE 94 Report to Governance and Finance Committee meeting on 16 March 2015

4.8

FINANCE REPORT FOR FEBRUARY 2015 File: 26544 D362473

RELEVANCE TO COUNCIL’S PLANS & POLICIES Council‟s Strategic Plan 2009-2030: Strategy 5.5.1

Provide financial services to support Council's operations and meet reporting and accountability requirements

SUMMARY To report the details of Council‟s financial position and operational outcomes against budget for the current financial year.

BACKGROUND Monthly financial reports are provided to Council for information.

STATUTORY REQUIREMENTS No statutory requirements relate directly to this report.

DISCUSSION The attached report provides an overview of Council‟s financial position and year to date operating result as of 28 February 2015. Included in the report are the following: Financial Summary – This report provides an overview of Council‟s Operational and Capital Income and Expenditure, along with details on cash position and Debtors information for the reporting period. Summarised Operating Report – This report provides a summary of operational income and expenditure for the period to date compared to both the YTD Budget and Annual Budget. Financial Charts – These charts provide a visual representation of year to date Income and Expenditure compared to budget and prior year, plus a Capital Expenditure chart which demonstrates the progress of the current year capital plan against budget and prior year capital plan information for reference. Balance Sheet Report – This report provides a snapshot of Council‟s financial position at the end of the reporting period. Capital Expenditure Report – This report provides a list of all approved capital expenditure projects with their allocated budget, YTD expenditure and forecast expenditure including commentary in relation to budget variances, as well as whole of project budget and cost for those projects which span more than one financial year.

COMMUNITY ENGAGEMENT No community engagement was required for this report.

FINANCIAL IMPLICATIONS This report presents Council‟s operating result and financial position and is provided for information purposes.

ITEM 4.8


PAGE 95 Report to Governance and Finance Committee meeting on 16 March 2015

RISK IMPLICATIONS 

Financial Inaccurate financial information could lead to poor financial decision making.

CONCLUSION The monthly financial report provides an overview of Council‟s operating result and financial position at the end of the reporting period.

ATTACHMENTS 1.

Finance Report 28 February 2015 Attachment

2.

Finance Report Attachment 2 - Capital Works Report February 2015

RECOMMENDATION That it be recommended to Council that the Finance Report for February 2015 be received and noted.

Author: Position:

Rodney O‟Rourke Accountant

Endorsed By: Position:

ITEM 4.8

Shane Crawford Executive Manager Business Services

Corporate

&


PAGE 96 Finance Report 28 February 2015 Attachment

ATTACHMENT [1]

FINANCIAL SUMMARY

YTD to 28 February 2015

Operating Summary

YTD Budget

Revenue Expenditure Operating Position

Capital Expenditure Summary

Actual

33,966,927 24,735,987

34,601,930 23,400,026

9,230,940

11,201,904

Annual Budget

Capital Expenditure

Actual

12,997,849

2,246,044

Annual Budget

Current Forecast

37,941,272 37,941,272 -

38,733,074 37,529,384 1,203,690

Current Forecast 10,217,652

Cash Information 28 February 2015 Operating Account (Reconciled balance) Interest-Earning Deposits

Debtor Information

Rates Debtors Infringement Debtors Sundry Debtors Planning & Health Debtors

28 February 2015

June 2014

Rates Debtors Ageing

6,765,710 108,186 226,746 11,968

209,701 94,785 267,632 4,923

7,112,610

577,042

2014/2015 - Current 2013/2014 - 1 Year 2012/2013 - 2 Years 2011/2012 - 3 Years 2010/2011 - Older

350,894 18,585,912

344,062 9,710,836

18,936,805

10,054,898

28 February 2015

% of Annual Rates

6,569,991 102,236 20,397 7,461 65,624

25.0%

6,765,710

Cash Investment Information Rate ANZ Cash Deposits CBA Cash Deposits

June 2014

3.00% at call 1.85% at call

All cash investments are invested in compliance with Council's Investment Policy.

28 February 2015 16,603,393 1,982,519 18,585,912

Commentary This report provides a high level summary of operational income and expenditure, capital expenditure and the cash and receivables position as at the date of the report. The current forecast is updated on a monthly basis to reflect anticipated changes to revenue, expenditure and net operating position. As at 28 February 2015, the forecast is for a $1.2M surplus for the year.

ITEM 4.8


PAGE 97 Finance Report 28 February 2015 Attachment

ATTACHMENT [1]

SUMMARISED OPERATING REPORT YTD Budget

YTD to 28 February 2015 YTD Variance $ %

Actual

Full Budget 2015

INCOME Rates and Service Charges

Note 26,168,167

26,266,808

98,641

0.4%

26,228,167

Fees and User Charges

4,352,036

4,422,808

70,772

1.6%

6,451,709

Grants - Operating

1,611,584

1,684,413

72,830

4.5%

2,198,000

35,000

31,797

(3,203)

-9.2%

52,500

976,478

1,025,102

48,624

5.0%

1,762,000

Contributions - Operating Dividend Income Profit Sharing

23,498

23,498

#DIV/0!

Interest Income

224,029

404,866

180,837

80.7%

336,043

Other Revenue

599,634

742,638

143,005

23.8%

912,853

33,966,927

34,601,930

635,003

1.9%

37,941,272

Employee Benefits

8,040,564

7,587,439

453,125

5.6%

12,110,076

Materials and Services

7,711,150

7,177,398

533,751

6.9%

12,397,542

Depreciation

5,910,188

5,792,064

118,124

2.0%

8,865,282

780,008

774,351

5,657

0.7%

1,254,522

1,890,505

1,515,898

374,607

19.8%

3,032,588

968,319

967,209

1,109

0.1%

1,156,936

(564,747)

(414,334)

TOTAL INCOME

-

-

P P P P P P P P

EXPENSES

Financial Costs Levies & Taxes Other Expenses Internal Charges and Recoveries

TOTAL EXPENSES NET OPERATING SURPLUS / (DEFICIT)

(150,412)

26.6%

(875,676)

24,735,987

23,400,026

1,335,961

5.4%

37,941,270

9,230,940

11,201,904

1,970,964

21.4%

2

1,044,000

724,708

(319,292)

-30.6%

1,911,528

200,000

498,227

298,227

149.1%

300,000

O O P P O P P

1

O O O P

4

2

3

CAPITAL ITEMS Grants - Capital Contributions - Capital Gain / Loss on Disposal of Assets

-

Change in Value of Investment in Water Corporation

-

TOTAL CAPITAL ITEMS NET SURPLUS / (DEFICIT) Own Source Revenue:

(379,221) -

1,244,000

843,713

10,474,940

12,045,618

95.2%

(379,221) #DIV/0! (400,287)

1,570,678

(1,590,500)

0.0%

300,000

-32.2%

921,028

15.0%

921,030

95.0%

5 6

94.1%

Indicator: Variance is less than 10% and/or $200000 threshold from budget and requires explanation Variance is greater than 10% and/or $200000 threshold from budget and requires explanation

P O

Note Commentary 1 Expenditure on employee benefits continues to be below budget, the favourable variation consists of: direct employee costs $293K, employee related costs $47K(predominantly training), superannuation $39K and leave $76K. The variation can be attributed somewhat to unfilled and recently filled vacancies as well as the seasonal impact of increased amounts of leave taken during January resulting in a decrease in direct employee costs. The budget for employee costs was based of 157 FTE's whereas as the actual FTE's at 28/2/2015 totalled 150. At this stage a $240k forecast adjustment has been made. 2 Expenditure on materials and services is currently less than budget particularly in the areas of utilities, major maintenance and consultants, these gains are partially offset by above budget contractor expenditure in the areas of urban roads, landfill services, sports ground maintenance and animal regulatory control. The expectation is that actual expenditure will more closely align with budget over the remaining 4 months to June 30. 3 Variance to budget is a result of a review by the State Revenue Office of land tax resulting in a substantial refund of tax paid over the past 4 years. A $374K forecast adjustment has been made to reflect this saving. 4 Capital grant income is currently less than budget in the areas of urban roads and environmental sustainability (CEEP milestone 5). 5 The majority of the variation relates to road and stormwater asset donations made to Council as a result of new subdivision 6 The majority of the loss relates to the replacement and subsequent write off of road, stormwater and IT assets.

ITEM 4.8


PAGE 98 Finance Report 28 February 2015 Attachment

ATTACHMENT [1]

FINANCIAL CHARTS

Year to Date to end of 28 February 2015

Income Analysis 30,000,000 25,000,000

$ Income

20,000,000

15,000,000 10,000,000 5,000,000 -

Rates & Utility Charges

Fees & Charges

Grants

Contributions

Other Income

31,797

Dividends and Other Investment Income 1,453,466

2015 YTD

26,266,808

4,422,808

1,684,413

Bud YTD

26,168,167

4,352,036

1,611,584

35,000

1,200,507

2014 YTD

25,982,526

3,976,278

884,888

599,634

30,592

1,240,735

482,709

742,638

Expenditure Analysis 9,000,000 8,000,000

7,000,000 $ Expenditure

6,000,000 5,000,000 4,000,000 3,000,000 2,000,000

1,000,000 (1,000,000)

Materials & Services 7,177,398

Depreciation

Finance Costs

Levies & Taxes

2015 YTD

Employee Benefits 7,587,439

1,515,898

Other Expenses 967,209

Internal Charges (414,334)

5,792,064

774,351

Bud YTD

8,040,564

7,711,150

5,910,188

780,008

2014 YTD

8,123,410

7,204,164

5,658,716

565,020

1,890,505

968,319

(564,747)

1,748,154

983,635

(634,645)

Capital Expenditure - $'000 $16,000

Accumulated Expenditure - $'000

$14,000

$12,000 $10,000 $8,000 $6,000 $4,000

$2,000 $0

Start

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Apr

May

Jun

2015 Budget - Cumulative

-

30

91

197

411

855

1,526

3,300

5,405

8,054

9,881

10,798

12,374

2015 Actual

-

30

91

297

749

903

1,382

1,596

2,246

2014 Actual

-

153

1,557

3,038

4,626

6,161

8,163

9,241

9,956

10,671

11,477

12,039

13,645

ITEM 4.8


PAGE 99 Finance Report 28 February 2015 Attachment

ATTACHMENT [1]

BALANCE SHEET REPORT

As at 28 February 2015 28 Feb 2015

30 Jun 2014

350,894 287,054 18,585,912 6,765,710 108,186 226,746 11,968 53,102 549,338 55,492 93,965 27,088,366

344,062 257,305 9,710,836 209,701 94,785 267,632 4,923 74,110 155,863 90,639 159,921 11,369,777

3,080,774 83,559,680 613,817,288 (240,794,664) 3,126,873 462,789,951

74,084 3,080,774 83,559,680 612,542,402 (236,828,257) 3,881,984 466,310,667

489,878,317

477,680,444

455,411 625,817 292,657 928,272 899,942 1,044,241 4,246,340

469,384 2,084,982 252,298 928,272 1,024,449 1,087,507 5,846,891

Loans - Non-Current Long Service Leave - Non-Current

20,844,681 498,293 21,342,975

19,091,876 498,293 19,590,169

Total Liabilities

25,589,315

25,437,061

464,289,003

452,243,383

257,554,262 1,057,826 1,476,874 192,154,423 11,201,904 843,713

257,554,262 1,057,826 1,476,874 182,908,247 13,228 9,232,945

Total Equity

464,289,003

452,243,383

Current Ratio:

6.38

1.94

Current Assets Cash at Bank and On Hand Trust Deposits Cash Investments Receivables - Rates and Utility Charges Receivables - Infringements Receivables - Sundry Receivables - Planning & Health Loans Receivable - Current Accrued Revenue Prepayments Net GST Receivable

Non Current Assets Loans Receivable - Non-Current Dulverton Regional Waste Management Authority TasWater Property, Plant & Equipment Accumulated Depreciation - PP&E Capital Work in Progress

Total Assets Current Liabilities Trade Creditors Accruals Trust Liability Loans - Current Annual Leave Long Service Leave - Current

Non Current Liabilities

Net Assets Equity Asset Revaluation Reserve Asset Revaluation Reserve - Associates Other Reserves Accumulated Surplus Operating Surplus / (Deficit) Capital Surplus / (Deficit)

The Current ratio indicates Council's ability to pay its debts as and when they become due. A ratio of one or higher is required for the entity to remain solvent.

ITEM 4.8


PAGE 100 Finance Report Attachment 2 - Capital Works Report February 2015

ATTACHMENT [2]

Devonport City Council Capital Works Income & Expenditure Report 28 February 2015 Income 2014/15

Expenditure 2014/15

Additional Funds External Funding Total Budget Annual Budget Carried forward (inc. Grants) Available $ $ $ $

Forecast $

Actual $

Balance

Commitments $

Total Expenditure $

Remaining Funds $

Performance Measures Works Start Month

Works Completion Month

% Budget Spent

Jan 2015 TBA completed completed Feb 2015 TBA

Apr 2015 TBA completed completed Mar 2015 TBA

76.3% 29.4% 94.4% 84.3% 75.4% 0.3%

Mar 2015

June 2015

99.4%

Comments

Summary Open Space & Recreation Facilities Stormwater Living City Plant & Fleet Other Equipment Total Capital Works

758,930 436,400 402,000 4,923,000 3,320,841 365,600 233,742 10,440,513

1,201,661 350,744 92,104 61,578 791,249 60,000 2,557,336

155,930 30,000 39,000 40,000 55,200 165,000

144,070

380,528 1,741,000 2,121,528

1,960,591 787,144 494,104 5,194,578 4,112,090 365,600 293,742 13,207,849

1,412,311 791,244 470,800 4,923,955 2,000,000 325,600 293,742 10,217,652

282,000 227,519 207,831 1,159,642 202,166 49,629 117,256 2,246,044

1,242,614 288,787 90,924 2,411,419 4,018 151,223 10,126 4,199,111

1,524,613 516,306 298,755 3,571,061 200,852 127,383 6,238,970

435,978 270,838 195,349 1,623,517 3,905,905 164,748 166,359 6,762,695

300,000 30,000 39,000 40,000 55,200 165,000

300,000 30,000 37,000 34,000 55,200 165,000

8,832 36,824 33,714 19,671 413

228,956 21,960 -

228,956 8,832 36,824 33,714 41,631 413

71,044 21,168 2,176 6,286 13,569 164,587

999,780

500,000

6,017

987,910

993,927

5,853

Open Space & Recreation CP0106 CP0094 CP0095 CP0096 CP0097 CP0098

Mersey Vale Master Plan Works Cycling Network Strategy Action Plan Year 2 - actions Girdlestone Park - Drainage Upgrade & ground renovation Aquatic Centre - overflow car park east Signage Strategy Implementation 2014-15 Meercroft Park - reserve car park

CP0099

Mersey Vale - MBS stage 1

CP0100

Rooke Street Mall Improvement

75,000

75,000

55,000

14,832

884

15,716

59,284

CP0101 CP0102 CP0070 CP0103

Shared path renewals program (2014/15) BBQ Replacements (2014/15) TasWater Meter Consolidation Reg Hope Park - Safety Mowing Strip & sea wall repairs

55,000 15,000 35,000

55,000 15,000 57,811 35,000

55,000 13,000 57,811 31,500

52,358 12,549 9,935 31,281

132 2,772 -

52,490 12,549 12,706 31,281

2,510 2,451 45,105 3,719

CP0104

Mariners Park safety mowing strip

15,000

15,000

320

-

320

14,680

TBA

TBA

CP0105

Mersey Bluff playground - bark softfall replacement with rubber

78,800

78,800 1,960,591

78,800

55,254

-

55,254

23,546

Nov 2014

Mar 2015

1,412,311

282,000

1,242,614

1,524,613

435,978

612,144 30,000 10,000 5,000 10,000 45,000

612,144 30,000 10,000 5,000 10,000 45,000

152,769 6,582 10,000 4,555 9,019 28,037

276,474 -

429,243 6,582 10,000 4,555 9,019 28,037

182,901 23,418 445 981 16,963

5,000

5,000

6,500

187

6,157

6,343

(1,343)

5,000 15,000 50,000 436,400

5,000 15,000 50,000 787,144

6,500 16,100 50,000 791,244

187 16,023 160 227,519

6,157 288,787

6,343 16,023 160 516,306

(1,343) (1,023) 49,840 270,838

50,000 25,000 30,000 30,000 35,000 65,000 35,000 12,000 10,000 92,104 110,000 494,104

50,000 25,000 30,000 30,000 35,000 65,000 35,000 4,800 10,000 86,000 100,000 470,800

42,296 21,481 25,060 6,327 3,120 3,805 2,724 4,799 2,801 85,963 9,455 207,831

552 32 90,340 90,924

42,848 21,481 25,060 6,327 3,120 3,805 2,724 4,799 2,833 85,963 99,795 298,755

7,152 3,519 4,940 23,673 31,880 61,195 32,276 7,201 7,167 6,141 10,205 195,349

999,780

Total Open Space & Recreation Facilities CB0050 CB0059 CB0060 CB0061 CB0062 CB0063

CEEP - energy efficiency funding ( yr 1 $292,000 yr 2 $271,400) Public Art Art Acquisition - Tidal Art Award (2014/2015) BSMC - concrete path and bin screen BSMC - concrete path eastern side Establishment of fill site Bay Drive

CB0064

WTS - PA System for Push Pit area

CB0065 CB0066 CB0067

WTS - CCTV to Steel waste area Julie Burgess - pontoon alterations Mersey Bluff Caravan Park - ground levelling

Total Facilities Stormwater CS0029 Pit Replacements CS0030 Manhole Lid Replacements CS0031 Minor Stormwater Works CS0032 SW Outfall Risk Improvement & Renewal CS0033 326 Kelcey Tier Road - Culvert renewal and outlet protection CS0034 118 Madden St - new pipe in easement CS0035 259 Melrose Road - crossing renewal outlet works CS0036 14 Chelsea Court - manhole renewals CS0037 Miandetta Park SW inlet CS0018 Kelcey Tier Drain Renewal CS0038 William St SW Catchment Upgrade - Stage 4 Total Stormwater

57,811

758,930

1,201,661

271,400 20,000 10,000 5,000 10,000 45,000

340,744 10,000

350,744

380,528

380,528

50,000 25,000 30,000 30,000 35,000 65,000 35,000 12,000 10,000 92,104 110,000 402,000

92,104

-

-

ITEM 4.8

Works due to be completed end of April On HOLD until Bike Riding Strategy is addopted

Map Based Signs installation pending Project on hold - pending report to April I& W Contract awarded, precast concrete components programmed to be constructed off site in March. Project will be carried forward into 2015/16

PA system to be installed. Project to be carried 21.0% forward into 2015/16. completed completed Nov 2014 completed

completed completed June 2015 completed

95.4% 83.7% 22.0% Installation by Taswater is underway 89.4% In discussions with Crown Land Services regarding 2.1% lease arrangements 70.1% Additional works to be completed by contractor 77.8%

Sept 2014 NA completed completed completed Mar 2015.

June 2015 NA completed completed completed Apr 2015

Mar 2015.

Apr 2015

Mar 2015. completed

Apr 2016 completed

Oct 2014

Mar 2015

completed Apr 2015 Mar 2015 Mar 2015 completed completed completed Apr 2015

completed May 2015 April 2015 Apr 2015 completed completed completed May 2015

70.1% DECC HVAC contractor commenced on site 21.9% Trees - Forrest Walk' piece purchased in July 100.0% 91.1% 90.2% 62.3% Design progressing for drainage works Project awared to Devonport Electrical. Overspend 126.9% to be accomodated from other Facilities Projects Project awared to Devonport Electrical. Overspend 126.9% to be accomodated from other Facilities Projects 106.8% 0.3% Project to progress after summer tourist season 65.6% 85.7% 85.9% 83.5% 21.1% 8.9% 5.9% 7.8% 40.0% 28.3% 93.3% 90.7% 60.5%

2 identified sites remaining to be completed 1 identified site remaining to be completed awaiting invoicing of costs In design phase

awaiting invoicing of costs Tender has been awarded


PAGE 101 Finance Report Attachment 2 - Capital Works Report February 2015

ATTACHMENT [2]

Income 2014/15

Expenditure 2014/15

Additional Funds External Funding Total Budget Annual Budget Carried forward (inc. Grants) Available $ $ $ $ CT0085

Kelsey Tier Road Safety Improvements - Stage 2

-

CT0103

PAYL conversion - Car Park to be identified (Best St Car park)

CT0104

40,000

40,000

2015 Forecast $ 40,177

2015 Actual $

Commitments $

39,793

385

300,000

300,000

335,000

293,037

Formby Road Car park Arcade Link

18,000

18,000

18,000

1,167

-

CT0105

Road Network Minor Works

25,000

25,000

25,000

7,950

-

CT0106 CT0107 CT0108

Re-seal programme Street Light Provision Footpath Minor Renewal in Road Reserve

660,000 20,000 25,000

660,000 20,000 25,000

660,000 20,000 25,000

29,618 7,933 16,448

CT0109

William St - Fourways pavement reconstruction

330,000

330,000

300,000

CT0110

William Street pavement reconstruction - Tasman to Charles Don/Hillcrest essential pavement renewal and sight distance improvements Devonport Road Reconstruction - Turners Lane to McLeod

515,000

515,000

400,000

215,000 275,000

215,000 275,000

155,000 60,000

CT0115

Thomas St base correction and reseal Mersey Bluff car park renewal Torquay Road reconstruction and widening stage 1- east of Canning Drive

CT0116

James st footpath renewal - south side of Devonport Oval stage 1

50,000

CT0117 CT0095 CT0118 CT0119 CT0120 CT0121 CT0122

Road Traffic Devices Minor Works Road Traffic Devices Macfie Street Pedestrian Network Strategy (2012) Action Plan Implementation Stony Rise Rd - Middle Rd intersection New Roundabout Rooke St Safety Barrier - Rooke and Steele Junction Kelcey Tier Road safety improvements stage 3 - wall and guard rail Clayton Drive guard rail renewal

25,000

CT0123

River Road Rural - Widening Stage 2

CT0124

Stony Rise Pathway - Leary Ave. To Friend Street.

-

CT0125

Don & Hillcrest Road Pedestrian Facilities

CT0126

Don Road Pedestrian Safety Island - Lapthorne Close

CT0111 CT0112 CT0113 CT0114

Total Transport

CF0012

Fleet Replacement Plan (including disposal proceeds)

Month

Spent

completed

completed

Overspend due to additional options to improve functionality including radio link to improve offsite operation. To be funded from underspend on other 109.2% Transport projects Design being finalised - Hub Arcade Traders have 6.5% been consulted

Mar 2015

April 2015

7,950

17,050

426,587 -

456,205 7,933 16,448

203,795 12,067 8,552

13,680

260,358

274,038

87,781

289,565

377,346

215,000 275,000

18,258 160,928

1,133

18,258 162,061

155,000 60,000

155,000 60,000

6,254 33,392

125,618 83

450,000

350,000

20,899

301,044

50,000

41,500

41,055

25,000 21,578 40,000 1,200,000 15,000 310,000 40,000

25,000 21,578 40,000 1,200,000 15,000 250,000 40,000

343 40 4,537 108,668 2,236 153,011 469

90,000

95,700

95,692

-

95,692

127,000

127,000

127,000

9,193

1,800

10,993

-

55,000

55,000

55,000

358

358

-

28,000

28,000

30,000

6,902

22,880

29,782

105,000

105,000

-

-

-

5,194,578

4,923,955

1,159,642

2,411,419

3,571,061

1,623,517

265,000

265,000

257,000

105,774

151,223

256,997

8,003

completed

completed

97.0%

58,600

58,600

58,600

2,118

2,118

56,482

NA

NA

3.6%

165,500

21,578 40,000 1,200,000 15,000 310,000 40,000

1,200,000

4,923,000

61,578

1,741,000

861,677 85,644 -

-

Comments

100.4%

16,833

31.8% Oct 2014

April 2015

55,962

Feb 2015

Mar 2015

137,654

Dec 2014

Mar 2015

196,742 112,939

Apr 2015 Nov 2014

May 2015 Mar 2015

131,872 33,475

23,128 26,525

Mar 2015 Feb 2014

Apr 2015 Feb 2014

321,943

128,057

41,055

8,945

343 40 4,537 970,344 2,236 238,655 469

24,657 21,538 35,463 229,656 12,764 71,345 39,531

Feb 2015

May 2015

completed

completed

Resealing works currently being completed by 69.1% contractor 39.7% 65.8% First section in Nicholls Street completed - additional 83.0% Pedestrian crossing to be constructed 73.3% Construciton works are underway Tender has been awarded - construction to 8.5% commence in April 58.9% Road yet to be resealed 85.1% Construction has commenced 55.8% Linemarking to be completed Construction has commenced 71.5% 82.1%

Jan 2015 Apr 2015 Jan 2015 April 2015

May 2015 Apr 2015 Mar 2015 May 2015

completed

completed

116,007

Feb 2015

Mar 2015

54,642

Mar 2015

May 2015

1.4% 0.2% 11.3% 80.9% Construciton underway 14.9% Design has commenced 77.0% Construction progressing 1.2% Additional works were added to the scope to 106.3% complete the project Unbudgeted project as a result of grant funding. Awaiting Department of State Growth approval Unbudgeted project as a result of grant funding. Tenders have been called

(1,782)

Mar 2015

Apr 2015

Unbudgeted project as a result of grant funding.

NA

NA

(5,692)

105,000

Grant Funding not available. Projects will not 0.0% proceed 68.7%

List of identified items to be progressively purchased

42,000

42,000

10,000

(58,263)

-

-

(58,263) -

Total Plant & Fleet

Month

1,167

450,000

327,684

(177)

% Budget

completed

105,000

Plant & Fleet Hire Plant Replacement Plan (including disposal CF0010 proceeds) Minor Plant Replacement Plan (including disposal CF0011 proceeds)

40,177

Remaining Funds $

Works Completion

completed

90,000

Black Spot Funding - Improvements

Total Expenditure

Performance Measures Works Start

(27,684)

165,500

34,646

Balance

365,600

-

-

365,600

325,600

49,629

151,223

200,852

100,263

NA

NA

-138.7%

Includes revenue from disposal of excess fleet vehicles - list of identified fleet vehicle renewals to be progressively purchased

164,748

54.9%

Other Equipment

CE0004

Furniture & Fittings - Renewal

Furniture & Fittings - New Information Technology - Renewal Information Technology - New Proceeds on disposal / trade-in of assets Total Other Equipment TOTAL CAPITAL EXPENDITURE - EXCLUDING LIVING CITY CE0005 CC0005 CC0006

Living City CB0068 Living City - Strategic Initiatives

Total Living City

TOTAL CAPITAL EXPENDITURE - INCLUDING LIVING CITY

10,462

10,462

43,093

32,631

32,631

-

121,400

121,400

121,400

80,015

129,249

129,249

24,186

69,249

60000

13,055

23,181

(12,719)

NA

NA

-

32,631

NA

NA

-

80,015

41,385

NA

NA

Overspend is due to expenditure for items from CE0005 being included in this project. Combined 221.6% expenditure is within budget 0.0% Refer note above 65.9% Ongoing program of IT infrastructure upgrades

-

24,186

105,063

NA

NA

18.7% Ongoing program of IT infrastructure upgrades

10,126

233,742

60,000

7,119,672

1,766,087

3,320,841

791,249

3,320,841

791,249

10,440,513

2,557,336

2,121,528

2,121,528

293,742

293,742

117,256

10,126

127,383

166,359

43.4%

9,095,759

8,217,652

2,043,877

4,195,092

6,238,970

2,856,789

68.6%

4,112,090

2,000,000

202,166

4,018

206,185

3,905,905

4,112,090

2,000,000

202,166

4,018

13,207,849

10,217,652

2,246,044

4,199,111

ITEM 4.8

6,238,970

July 2014

June 2015

5.0% Project to continue through duration of year

3,905,905

0.0%

6,762,695

47.2%


PAGE 102 Report to Governance and Finance Committee meeting on 16 March 2015

4.9

GOVERNANCE AND FINANCE REPORT File: 29468 D344890

RELEVANCE TO COUNCIL’S PLANS & POLICIES Council‟s Strategic Plan 2009-2030: Strategy 5.3.2

Provide appropriate support to elected members to enable them to discharge their functions

SUMMARY This report provides a summary of the activities undertaken in the following areas of Council:   

Corporate and Business Services; Governance; and Organisational Performance department.

BACKGROUND This report is provided to the Governance and Finance Committee every two months and aims to update the Aldermen and the community on matters of interest. The function areas of Council covered by this report include:  Governance

 Property Management

 Financial Reporting

 Legal Issues

 Strategic and Operational Plans  Corporate Communication

 Customer Service  Financial Strategy and Management

 Human Resources

- Revenue and Rating

 Partnerships

- Grants

 Risk Management and Insurances

- Loan Borrowings

 Information Technology  Budget Management

- Compliance - Related Policies

 Economic Development

- Financial Reporting

 Car Parking

STATUTORY REQUIREMENTS Council is required to comply with the provisions of the Local Government Act 1993 and other legislation.

DISCUSSION 1.

GOVERNANCE AND LEGAL

1.1

Legal A rates matter which had previously been dealt with in the Magistrates Court has been appealed by the defendant. The matter is now listed for the Supreme Court of Tasmania and expected to be heard in April. A number of minor matters are currently listed in the Magistrates Court, Devonport. These include three abatement notice appeals and one dangerous dog matter. Legal representation has been engaged as required.

ITEM 4.9


PAGE 103 Report to Governance and Finance Committee meeting on 16 March 2015

1.2

Common Seal Register The following documents have been signed under Council‟s seal September, 2014 to date: Project and Development Management Agreement - DCC and P+I Group Racing Club Licence Agreement - Tas Racing, Devonport Racing Club & DCC Final Plan & Schedule of Easements - SA2007.0022 - 21 Loone Lane, Spreyton Final Plan & Schedule of Easements - PA2014.0065 - 6 Allison Court, Stony Rise Final Plan, Schedule of Easements, Part 5 - SA2003.0019 - Lot 8 Woodland Grove (251 Tugrah Road), Tugrah SA2012.0008 - Don River Development Co - 202 Tugrah Road, Tugrah Lease Agreement - Unit 9 Fenton Villas - 92 North Fenton Street - DCC & Mrs Elaine Connelly SA2011.0011 - 46A Woodrising Avenue, Spreyton PA2014.0058 - Christensen Street, Spreyton - SA Stoddart & SW Stoddart Lease Agreement - Devonport City Council & Devonport Basketball Council - 30-46 Forbes Street Devonport Plan of Survey - SP166308 - Abe Wesley Kaye & Breanna Jane Doce PA2014.0098 - 2 McArthur Drive Spreyton SP166308/19 - James John Duggan - McArthur Drive Spreyton - PA2014.0073 SP166308/15 - James John Duggan - McArthur Drive Spreyton - PA2014.0068 Agreement to Sell - 155 Kelcey Tier Road Spreyton - Hollister to DCC Plan of Survey - Don River Development Co Pty Ltd - SA2012.0008 HMAS Stuart - Freedom of the City Banner Plan of Survey - PA2014.0069 - 51 Stephen Street, East Devonport Plan of Survey - SA2013.0007 - 213 Tarleton Street, East Devonport Part 5 Agreement - Tascot Property P/L & DCC - 23-61 Tarleton Street, East Devonport Devonport Interim Planning Scheme 2013 - Draft Amendment PA2014.0165 - DISP2014.04 - 18 Stony Rise Road, Quoiba Devonport Interim Planning Scheme 2013 - Draft Amendment PA2014.0166 - DISP2014.05 - 90-102 Stony Rise Road, Stony Rise Sealed Plan - SA2011.0011 - Hard Ball Park Pty Ltd - 46A Woodrising Avenue, Spreyton Lease Agreement - Mrs V Wicks & DCC - Unit 9 Fenton Villas Lease Agreement - Unit 9 - Fenton Villas Lease Agreement - Unit 8 - Fenton Villas Final Plan - SA2012.0012 - 91 Brooke Street, East Devonport Plan of Survey - PA2014.0025 - Cowie Lease Agreement - Mersey Bank Apartments Pty Ltd Lease Agreement - Department of Education Grant Deed - Construction of a Shared Pathway - Stony Rise Road

1.3

10/09/2014 16/09/2014 24/09/2014 24/09/2014 26/09/2014 8/10/2014 8/10/2014 14/10/2014 14/10/2014 20/10/2014 4/11/2014 10/11/2014 10/11/2014 19/11/2014 11/12/2014 11/12/2014 15/12/2014 18/12/2014 2/01/2015 14/01/2015 14/01/2015 11/02/2015 11/02/2015 16/02/2015 16/02/2015 16/02/2015 26/02/2015 2/03/2015 2/03/2015 3/03/2015

Property Management Council‟s property managers, Collins Real Estate continue to provide monthly updates on all properties managed by them with no major issues reported by them during this period.

ITEM 4.9


PAGE 104 Report to Governance and Finance Committee meeting on 16 March 2015

1.4

Aldermen’s Attendance Aldermen‟s attendance year to date is detailed below: Council No. of Meeting

Planning Authority

8

Attendance

Community Services

6 Member

Governance & Finance

4 Non Member

Mayor Ald S L Martin

8

6

Deputy Mayor G B Kent *

3

3

Ald B L Cole *

2

Ald D C Emmerton ++

4

Ald G F Goodwin

8

6

Ald P G Hollister *

4

5

Ald A J Jarman

8

0

Ald J T Keay

8

0

Ald L M Laycock

7

0

Ald J F Matthews ++

4

Ald L M Perry

8

Ald A L Rockliff

8

Ald W M Squibb *

4

1

Ald W P Wilson *

3

4

Member

Workshops

6

13

2

Non Member

4

Member

Non Member

Member

2 0

0

Infrastructure & Works

5

0

0

Non Member

2 1

2 0

1

0 7

0

0

6

2

2

4

4

4

0

1

10

3

2

4

1

11

3

9

5

12

0 1 0

12

3 4

6 2 2

0 2

0 2

3

12

6

12

3

3 0

4

* No longer in office ++ From November 2014

2.

ORGANISATIONAL PERFORMANCE

2.1

Budget Process The 2015/16 budget process is underway with management focusing on services and priorities for the next financial year. This is the first year that Council has undertaken formal community consultation in relation to the budget process, with the launch of the budget allocator tool in early March. The feedback received from the consultation will not only help to inform this budget cycle, but will provide valuable data for the future direction of service provision. Feedback on the budget closes on April 6 and the results will be reported to Council at the April meeting.

2.2

Auditor-General’s Report to Parliament The Auditor-General tabled his Report on Local Government Authorities for the 2013/14 year in Parliament on February 19. This annual report provides commentary and financial analysis on all 29 Councils as well as information in relation to compliance with statutory obligations. Statutory Compliance In February 2014 Ministerial Orders were gazetted requiring Local Government Councils to establish Audit Panels, develop long-term financial and long-term asset management strategies, policies and plans and report certain financial sustainability indicators in the notes to the annual financial statements. The Audit Office determined that Council was one of the 12 Councils that complied with all relevant requirements. Infrastructure Financial Accounting in Local Government During 2013 the Auditor General released a report titled Infrastructure Financial Accounting in Local Government which included 22 recommendations aimed at improving how councils manage and account for their infrastructure. During the 2013/14 audit of the financial statements, the Audit Office undertook additional procedures to follow-up the recommendations made in the original report. ITEM 4.9


PAGE 105 Report to Governance and Finance Committee meeting on 16 March 2015

The Audit Office determined that Council had adopted 21 of the 22 recommendations. Council agreed to implement the remaining recommendation in 2014/15. Financial Analysis – Profitability The Audit Office assessed financial sustainability based on a review of relevant ratios and selected internal governance arrangements. The main indicators of operating sustainability are the achievement of an underlying operating surplus and a positive operating surplus ratio. Council recorded an underlying surplus of $1.085m and an operating surplus ratio of 2.92%. Council has been steadily improving its performance in these measures over the past 4 years and on average has achieved a break even position over this period. However, over an 8 year period Council recorded an average operating surplus ratio below the benchmark of zero. The Audit Office assessed Council to be at a low financial sustainability risk from an operating perspective. Financial Analysis – Asset Management In determining the financial sustainability risk from an asset management perspective, the Audit Office assessed the following key performance indicators:   

asset sustainability ratio; asset renewal funding ratio; and asset consumption ratio.

These ratios measure the level of investment in renewing existing assets in the current year and into the future based on the adopted Asset Management Plans. The last ratio assesses the remaining life of the current asset base, with a particular focus on roads. Council was slightly below the benchmark for the asset sustainability benchmark, above the benchmark for the asset renewal funding ratio and within the benchmark range for the asset consumption ratio. Subject to levels of maintenance expenditure and compliance with the long term asset management plans, Council generally maintained its investment in existing assets. The Audit Office assessed Council to be at a moderate financial sustainability risk from an asset management perspective. Financial Analysis – Net Financial Liabilities This indicator measures the extent to which net financial liabilities could be met by operating income. Net financial liabilities is defined as total liabilities less liquid assets (cash and debtors). In other words, it is measuring Council‟s capacity to repay all its debts (whether short or long term) out of existing cash and debtors balances. The benchmark set by the Audit Office is between 0% and -50%. Council recorded a ratio of -38.1%, within the benchmark range. The decline in this ratio is due to the additional borrowings undertaken in recent years relating to the construction of the aquatic centre and LIVING CITY property purchases. Council has borrowed a mixture of interest only and principal and interest loans over varying terms to assist in the management of debt. The Audit Office assessed Council to be at a low financial sustainability risk from a net financial liabilities perspective. Governance The review of governance arrangements indicated Council had an active Audit Panel, however it does not have an internal audit function. The review concluded

ITEM 4.9


PAGE 106 Report to Governance and Finance Committee meeting on 16 March 2015

that Council has long-term asset and financial management plans that are regularly reviewed and have been adopted by Council. The Audit Office assessed Council to be at a moderate financial sustainability risk from a governance perspective. To improve this rating, Council would need to implement an internal audit function. Operational Efficiency The Audit Office provide commentary and analysis on a range of indicators they have determined assist in assessing the operational efficiency of Councils. The indicators include:     

rates per rateable property; rates per head of population; operating costs per rateable property; average staff costs per FTE; and FTE‟s per head of population.

The data prepared by the Audit Office should be read with caution given the numerous factors unique to each municipality that can impact on the rates levied, operating and employee costs and staff levels. However, the analysis provides valuable data for Council to use to measure its own performance in these areas. Rates per rateable property and rates per capita have increased by 15% and 17% respectively over the past 4 years. Council should see a reduction in these percentages in 2014/15 as Council did not impose a rate increase for the current year. Operating costs per rateable property increased by 9% over the same period. This highlights Councils focus on delivering services in the most cost efficient and effective manner and has contributed to improving the Underlying surplus ratio. FTEs declined by 3, or 2% since 2011 and average costs per FTE increased 4% over the same period. Employee costs as a percentage of operating expenses reduced from 36% in 2010/11 to 33% in 2013/14. When compared with other Councils, staff costs per FTE are in the middle range of all Tasmanian Councils. 3.

CORPORATE SERVICES

3.1. Records Management The Tasmanian Archive and Heritage Office (TAHO) provide a suite of Guidelines and Advices for Council reference. Guidelines are formal documents issued by the State Archivist for which Councils must take reasonable steps to comply. Advices provide best practice information on all areas of record keeping. This period, the following Guidelines and Advices were issued: Tasmanian Archives & Heritage Office (TAHO) - Reissue of Guideline No 1 – Records Management Principles: Overview (17 December 2014) Description: This Guideline describes the principles of Records Management. It is intended to assist agencies to develop a strategic approach to records and information management, and introduces some key concepts to promote a culture where agencies value their corporate information as a business asset.

ITEM 4.9


PAGE 107 Report to Governance and Finance Committee meeting on 16 March 2015

Comments: The updated information from this guideline contains mandatory directives that we must assimilate into the Records Management Program to remain compliant with the Archives Act 1983. This information is currently being reviewed against all relevant documentation. Tasmanian Archives & Heritage Office (TAHO) – NEW Advice No 67 – Tasmanian Government Information Security Policy considerations for Local Government (18 December 2014) Description: The release of the Tasmanian Government Information Security Policy Manual has mandated Information Security principles and procedures for use by Tasmanian State Government agencies, in response to threats posed by increasing reliance on information and communications technology. Agencies and their information systems face security threats from a wide range of sources, including computer-assisted fraud, sabotage, vandalism, theft, fire or flood. Damage caused by breaches such as computer viruses and computer hacking is becoming increasingly common and sophisticated. Dependence on information systems and services means that agencies are increasingly exposed, and vulnerability to security threats and security issues is heightened during information sharing/exchange between state and local government entities. Comments: An analysis to be undertaken of Council‟s business activities to identify business processes where information is exchanged with Tasmanian Government Agencies. Tasmanian Archives & Heritage Office (TAHO) – NEW Guideline No 25 – Managing Information Risk (21 January 2015)

Description: The purpose of this Guideline is to set down risk management processes that are approved by the State Archivist for management of State records. This Guideline also supports Guideline 1 - Records Management Principles, which requires agencies to conduct risk analysis as part of their Records Management program. An Advice on Risk Management has also been developed to assist agencies to implement these processes. Comments: A risk analysis is currently being undertaken in consultation with Council‟s Risk Management Department. Tasmanian Archives & Heritage Office (TAHO) – Questions to Accompany Advice No 18 – Business Systems Part 5 – Questions for Vendors When Selecting New Business Systems

Description: This checklist is designed to assist agencies by suggesting some questions to ask vendors during the procurement process. Comments: The Checklist has been distributed within the organisation to be utilised during future procurement processes. ITEM 4.9


PAGE 108 Report to Governance and Finance Committee meeting on 16 March 2015

Physical Storage – Guideline No 11 Advice from: Tasmanian Archives & Heritage Office

Description: TAHO Advice - email dated 31 July 2014 - checking of record storage areas due to weather conditions. Comments: TAHO Recommended that records storage areas are reviewed for potential water damage - Storage areas checked by Records Officers and found to be free from water damage and therefore records continue to be compliant with State Records Guideline No. 11 Physical Storage of State Records. 3.2. Risk Management and Insurance 3.2.1. Number of Reported Incidents Reporting Period

Number of Reported Incidents Internal

Number of Reported Incidents External

September 2014 – January 2015

61

16

3.2.2. Incident Type Internal Reporting Period

Person al Injury

Property Damage

Motor Vehicle

Near Hit

Hazard

Report Only

Sept 2014Jan 2015

25

20

10

3

1

2

Procedural

Non Conformance

3.2.3. Incident Type External Reporting Period

Personal Injury

Property Damage

Motor Vehicle

Hazard

Sept 2014 – Jan 2015

4

3

6

3

3.2.4. Insurance Claims There were a total of fourteen claims made by Council either for insurance coverage or under excess payments during the period from September 2014 through until January 2015. These claims cost Council $7,682. The incidents and associated costs are as follows: Incident

Actual Cost

Animal Control Vehicle stolen and burnt out -

$1,000 (excess)

Vandalism to display box in Rooke Street Mall

$655

Motor Vehicle (same vehicle for two separate claims)

ITEM 4.9

$1,668


PAGE 109 Report to Governance and Finance Committee meeting on 16 March 2015

Two truck batteries stolen from Operations Centre Three glass bricks damaged at Reg Hope Park Hit bollard with vehicle Four wheels stolen off vehicle at Operations Centre

$500 $208 $700 $1,000 (excess)

Headstone/plaque damaged

$972

Side mirror on truck broken

$299

Flocon truck dropped tar from back of truck hitting vehicle windscreen Fall in Murray Street – costs to replace torn jeans and half share of mobile phone replacement Power pole fell in the car park of the Elanora Child Care Centre causing some damage

$320 $360 TBC

The insurance claim for the stolen and burnt out Animal Control vehicle has been settled for $19,000. 3.2.5. Health & Safety Policies and Procedures There have been eleven safe work method statements produced in the period from September 2014 until January 2015: 3.2.6. Health & Safety Activities Health & Safety Committee and Risk Management Improvement Team meetings continue to be held each month. A Risk & Safety meeting (includes Executive Team, Risk & Safety Department, Human Resources) was held which included reporting on incidents, risk assessments, insurance matters, audits and health & wellbeing. Four workplace inspections were completed throughout the period at locations including the Devonport Entertainment and Convention Centre, Julie Burgess, Visitor Information Centre and East Devonport Recreation Centre. Worksafe Month activities were held throughout October including a week of events in Devonport conducted by Worksafe Tasmania. 2014 was the first year this has occurred. The events were very successful and will be run again in 2015. Council received a highly commended award from Worksafe Tasmania in recognition of our work in implementing our Health & Wellbeing Program. A prototype Pin Lifting Device has been created by members of the Civil Team and Operations Workshop. The device will allow for safe removal of pins holding sign posts in place and will prevent pins from becoming projectiles causing injury and/or property damage. This initiative is a first for Councils and we are sharing the idea with other Councils along the coast.

ITEM 4.9


PAGE 110 Report to Governance and Finance Committee meeting on 16 March 2015

3.3. Human Resources 3.3.1. Recruitment Staff positions advertised in January and February 2015 Position

Department

Work Location

Technical Officer

Infrastructure Works and Development

Best Street Offices

Community Services Administration Officer

Community Services

Best Street Offices

Staff Appointments in January and February 2015 Position

Name

Department

Work Location

Works Coordinator (Internal direct appointment)

Clinton Costello

Infrastructure Works and Development

Operations Centre, Lawrence Drive

Permit Authority Coordinator (Internal direct appointment)

Peter Gillam

Infrastructure Works and Development

Best Street Offices

Casual Theatre Attendant (Direct appointment)

Michael Westcott

Corporate and Business Services

DECC

Casual Theatre Attendant (Direct appointment)

Stewart Holmes

Corporate and Business Services

DECC

Waste Management Serviceperson (Contract labour hire through Jobwire)

Ricky Rothwell

Infrastructure Works and Development

Operations Centre, Lawrence Drive

Community and Cultural Development Manager

Brooke de Jong

Community Services

Best Street Offices

Technical Officer

Michael Mouat

Infrastructure Works and Development

Best Street Offices

Community Services Administration Officer

Danielle Oâ€&#x;Brien

Community Services

Best Street Offices

Staff Departures in January and February 2015 Position

Name

Department

Work Location

Date Effective

Community Services Administration Officer

Sarah Masters

Community Services

Best Street Offices

11 February 2015

Systems Administrator

Christian McGee

Corporate and Business Services

Best Street Offices

23 February 2015

ITEM 4.9


PAGE 111 Report to Governance and Finance Committee meeting on 16 March 2015

3.3.2. Workers Compensation Claims Policy Year ending 30 June

Number of Workers Compensation Claims lodged with Council’s Insurer

Gross value incurred by the Insurer

30/6/2015

10 claims

$292,205.08

30/6/2014

8 claims

$ 20,368.14

30/6/2013 *

13 claims

$218,715.75

30/6/2012

13 claims

$140,681.41

30/6/2011

17 claims

$395,319.38

(including estimates)

Commentary: * A claim remains open in this year ending. New Workers Compensation claims for the period There was two new worker‟s compensation claims lodged during January and February 2015 with one claim since closed and one claim pending. Six claims remain open with injured workers participating in Return Work and Injury Management Plans. 3.4. Customer Service 3.4.1. Paying of Accounts The Customer Service and Revenue Team have been working on additional payment methods for people unable to come into Council during business hours. Debtors accounts now have Council bank details. JAN 13/14

JAN 14/15

FEB 13/14

FEB 14/15

Customers

3446

2809

4452

4383

Receipts issued

2194

2181

3797

3473

3.5. Finance 3.5.1. Devonport Revaluations The Devonport municipality is currently being revalued as part of the current six yearly revaluations cycle. The Valuer-General is responsible for all statutory valuations in Tasmania in accordance with the Valuation of Land Act 2001. Valuation contractors, Value It Pty Ltd are undertaking the statutory valuations for the Valuer-General. Three values are determined for each property: Land Value – is the value of the property including draining, excavation, filling, reclamation, clearing and any other invisible improvements made to the land. It excludes all visible improvements, such as buildings, structures, fixtures, roads, standings, dams, channels, artificially established trees and pastures and other like improvements. Capital Value – is the total value of the property (including the land value), excluding plant and machinery. Assessed Annual Value (AAV) – is the gross annual rental value of the property excluding GST, municipal rates, land tax and fixed water and sewerage charges. AAV at a minimum will be 4% of the capital value. ITEM 4.9


PAGE 112 Report to Governance and Finance Committee meeting on 16 March 2015

A property valuer compares each individual property and its relevant attributes to market sales and rental evidence to determine appropriate values. A kerb-side inspection of each residential property and full inspections of commercial, industrial, specialist and primary production properties is undertaken by the property valuer. It is likely preliminary valuation data will be available by mid-March and the final data to be received by mid April. 3.5.2. S132 Certificates During the months of December, January and February, the Finance Team issued 63, 52 and 70 section 132 certificates respectively. A comparison to the previous financial year is shown below.

4.

BUSINESS SERVICES

4.1. Parking 4.1.1. PAYL The Best Street Carpark commenced operating as a “Pay as you leave� carpark officially on Monday 2 March 2015. The Parking Team has been rostered on a rotational basis to help people use the equipment. There are a number of small refinements on the programming of the equipment still taking place but overall the transition has worked relatively smoothly. 4.1.2. William Street The road pavement works in William Street are due for completion in early March and following a period of free parking and alternate arrangements, from Tuesday 10 March the parking arrangements in the Fourways will revert back to normal operations. The pedestrian crossing has been upgraded and widened so both drivers and pedestrians have better sight distance crossing the road. New parking meter bay numbers will also be installed in early March replacing the much smaller, tired and worn numbers. This will eliminate any confusion for drivers. 4.1.3. Splash Carpark After a number of complaints about the parking in Splash car park, the Parking Team have been monitoring the car park and issuing warnings to people parked over footpaths and on the painted islands. In particular the

ITEM 4.9


PAGE 113 Report to Governance and Finance Committee meeting on 16 March 2015

bus companies have had significant manoeuvrability issues navigating the car park due to cars parked incorrectly. 4.1.4. Schools As the signs around the Devonport Primary School were renewed and revised late last year, since school resumed this year the parking team have been concentrating on the streets around the school. This has yielded positive results with many people being educated about what certain signs mean which has resulted in a much smoother and safer turnover of vehicles collecting children from school. As this is a Primary School located right in the CBD without any crossing guards, it has been positive to see no cars parked illegally near the school crossing which allows better sight distance for drivers and children crossing the road and also the bus zones are now free of cars allowing buses to drop off and pick up children safely. St Brendan Shaw College is the next project with parking officers talking to parents and bus drivers recently about what the signs mean and where it is safe to park. 4.1.5. Devonport School for Seniors The Customer Service Coordinator attended the Devonport School for Seniors to explain the road rules and provide explanation and clarity about signs and zones. 4.1.6. Naturestrip parking The Parking Team, in consultation with State Growth, has commenced an education process about not parking on any naturestrip unless it is your own. The most obvious occurrence was cars parked for sale at the Don Roundabout and other intersections which can be a distraction to other drivers causing accidents. As a result of the campaign, the sight distance at this intersection has improved and as no cars are parked there, State Growth are able to mow the grass on schedule. 4.1.7. Parking Statistics – February JAN 13/14

JAN 14/15

FEB 13/14

FEB 14/15

Income from meters

$49,458.92

$45,428.72

$33,900.55

$35,652.24

Infringements Issued

1638

2028

1622

1927

Requests for withdrawal of Parking Infringement

92

140

106

171

Income from Carparks

$88,729.71

$92,658.43

$62,293.04

$56,299.48*

Written queries Re: Parking received

167

182

175

241

Infringements referred to MPES

688

750

0

6

Car Park Vouchers purchased

1457

3978

1774

29326

Stat decs, payment errors etc

ITEM 4.9


PAGE 114 Report to Governance and Finance Committee meeting on 16 March 2015

Average Price Paid

Credit Card

Coins

Credit Card

Coins

$4.65

$1.80

$4.80

$2.00

*Fourways Carpark free and works in Best Street Carpark for PAYL

4.2. Devonport Entertainment and Convention Centre (DECC) 4.2.1. Subscription Season On 3 December 2014 the Centre launched the 2015 Subscription Season. The aim of this program was to increase audiences by offering discounted prices and additional services to patrons who regularly attended theatre events. In the first two and a half months, staff have signed 60 subscribers and has sold in excess of 560 tickets to performances in the DECCâ€&#x;s 2015 Season.

Number of DECC Members/Subscribers 100

Membership Program

0

4.2.2. Ticketing Services A total of 3,500 tickets were sold to all events that were ticketed though the box office since the launch of the season in December. This includes sales for The Tasmanian International Arts Festival (Ten Days on the Island) and tickets sold through Ticketmaster and Ticketek. The DECCâ€&#x;s ticketing services were once again engaged for A Day in the Vines Concert at Ghost Rock Vineyard. Almost 850 ticket were sold through the box office with another 800 tickets printed and forwarded directly to the venue. Number of Ticket Sold

Box Office Takings

1200

60,000.00

1000 800 600

50,000.00 December January February

December 40,000.00 30,000.00

400

20,000.00

200

10,000.00

0

0.00

ITEM 4.9

January February


PAGE 115 Report to Governance and Finance Committee meeting on 16 March 2015

4.2.3. Theatre Performances & Events Productions staged at the DECC in January and February were as follows: January  Scottish Power – presented by St Andrews Caledonian Pipe Band Community Rate was provided. Two performances attracted an audience of 341 patrons. This performance is an annual event at the DECC however audience numbers were considerably lower than in previous years. February • • •

Charmaine Wilson – presented by Freaky Whispers Peace Train – presented by The Harbour Agency The Boys In the Band – presented by SMA Productions

The DECC entered into a shared risk arrangement with SMA productions to present The Boys in the Band. A successful outcome was achieved by both parties. Summary of Performance Events for January & February 2015 Hirer Commercial Hire Community Hire DECC Entrepreneurial Hire

Number of Days Hired

Number of performances

Audience Attendances

% of Capacity Sold

2

2

595

63%

$8,490.96

1

2

341

36%

$4,611.30

1

1

425

84%

$8,811.00

Total Income

4.2.4. Meetings and Functions A total of 8 non-performance events including meetings, seminars and professional development sessions were held at the Centre by the following organisations: • • • • • • • •

Department of Health & Human Services Devonport City Council – Australia Day Ceremony Petuna Seafood RACT Travel World The Advocate Devonport City Council – Launch of Food and Wine Festival AAC Catering – Private Function Cradle Coast Authority

4.2.5. Heating, Ventilation & Air Conditioning (HVAC) The HVAC work is continuing, with split cycle air conditioning systems already installed and operating in the upstairs offices. The backstage and change room systems are approximately 90% complete, with these areas expected to be finalised in early March, when the focus will turn to the auditorium. The project should be completed by the end of March.

ITEM 4.9


PAGE 116 Report to Governance and Finance Committee meeting on 16 March 2015

4.2.6. Sound & Lighting The DECC technical department has made further progress towards updating and modernising the venue‟s audio and lighting specifications. The audio equipment has benefitted from the addition of a Midas Pro mixing console. This is a fully featured professional desk, which has massively bolstered sound quality, and should meet the needs of any touring musical act, thus eliminating any costly sub hire for the DECC and for Devonport Jazz. The lighting area continues to benefit from the gradual change over to emerging LED technology. The colour wash is now completely LED, and with the recent addition of three LED moving lights, the Centre have gained extra flexibility and further reduced operating costs, and eliminated the potential hazard of excessive heat output. The changeover to this technology has seen a reduction in our colour and replacement globe costs by around $3,000 per annum, with related power consumption savings expected to increase savings much more dramatically. The venue technician is in the process of formalising a resource sharing arrangement with the Burnie Arts and Function Centre, which will see further reductions in sub hire costs. The ongoing improvement of the venue‟s audio and lighting specifications has cemented the DECC‟s position as the most technically equipped theatre in the state. 4.2.7. Ticketing Expo With very limited training opportunities available in Tasmania for professional development in box office procedures, the DECC utilises its membership with Victorian Association of Performing Arts Centre (VAPAC) to keep up to date in ticketing, marketing, and Customer Relationship Management. With the assistance of the venue‟s training budget, one staff member recently attended the VAPAC Ticketing Expo held in Kingston, Victoria. Benefits to the Centre by attending include: •

Training with our current ticketing provider to increase knowledge

Gain vital industry knowledge to enable us to compare and improve current operations.

Receive assistance from industry development of marketing strategies

professionals

to

skills and

support

the

This event also gave staff the opportunity to investigate a replacement Event Management System as our current system will no longer be available after May 2015. 4.2.8. Staff Training Recently all full time, part time and Front of House Supervisors completed annual first aid training through St John Ambulance Australia. All staff completed the course and are now qualified to: • • •

Provide First Aid Provide Basic Emergency Life Support Provide CPR

ITEM 4.9


PAGE 117 Report to Governance and Finance Committee meeting on 16 March 2015

The DECC training budget is currently assisting two staff from the DECC with professional development courses through TasTAFE. The courses in Frontline Management and Marketing are on track to be completed by November 2015. 4.3. Information Technology 4.3.1. Server Upgrade One of the major IT projects for this financial year is to replace our core server infrastructure and storage systems. The in-place systems have been running for over four years and have now reached end of life and the hardware is no longer supported. Over a five month period the team have examined market options and in late January completed a purchase with a very cost effective offer from DELL to replace all the hardware at 30% under budget cost. The new equipment has been received and the IT team have worked to stress test the new servers and finally install. The storage system is undergoing further setup and testing before being put into production.

New servers in the server room

4.3.2. Audio Recording With the assistance of the DECCâ€&#x;s theatre technicians, a small audio recording unit has been purchased and a successful trial conducted during a recent Council workshop. The first meeting to be recorded using the new system and available to the public will be the Governance and Finance Committee on 16 March 2015.

ITEM 4.9


PAGE 118 Report to Governance and Finance Committee meeting on 16 March 2015 Recording device attached to chambers audio system:

4.3.3. Dekho Upgrade Over the December/January period, IT has been working with the Assets team to introduce an upgrade to our mapping system. This was a significant upgrade due to the fact we are several versions behind the current version and the system we were running was no longer supported. Assets tested the new system and IT finalised any changes or problems that were detected during testing, with the new system going live in early March. The public facing side of the mapping system is still being developed and will be rolled out to the general public over the next few months. New Dekho system:

4.3.4. IT Security Procedures Best practice guidelines and the Tasmanian Audit Office recommend that a documented procedure should exist to outline Councilâ€&#x;s practices relating to user access management, remote access and operating systems. Accordingly, an IT Security Procedure document has been finalised, outlining ITEM 4.9


PAGE 119 Report to Governance and Finance Committee meeting on 16 March 2015

the rules and restrictions needed to secure Devonport City Councilâ€&#x;s Information Technology (IT) systems and data. These procedures are key risk mitigation activities for council. 5.

CORPORATE COMMUNICATION - MARCH 2015

5.1. Websites Council currently operates seven websites (Devonport City Council, Speak Up Devonport, Devonport Regional Gallery, Devonport Entertainment & Convention Centre, Devonport Jazz Festival, Bass Strait Maritime Centre/Julie Burgess and Devonport Visitor Information Centre). 5.1.1. New Website Development Content for the new Devonport City Council website is currently being finalised. The new menu structure and site design have been finalised with training for content administrators scheduled in March 2015. The new site is expected to launch in April 2015. The new site will have greater functionality, more online forms and a more customer focused menu structure. Content management is expected to be significantly enhanced with the new Seamless platform. 5.1.2. Current Devonport City Council Website

The above graph outlines visitor session history for the Devonport City Council website since July 2012. The following data provides an overview for the Devonport City Council website for January and February 2015. Traffic Statistics Total visitors Average daily visitors Have Your Say Feedback Forms

Feb 2015 13,588 485 36 ITEM 4.9

Jan 2015 17,865 576 47

Feb 2014 10,851 388 12

Jan 2014 13,895 448 12


PAGE 120 Report to Governance and Finance Committee meeting on 16 March 2015

Currently, 80% of visitors to the site have a session duration of 0-30 seconds. The top ten page views for January and February 2015 were: 1 2 3 4 5 6 7 8 9 10

February 2015 Home Page News Media Releases Employment Opportunities Payment Options Waste Transfer Station Contact Us Mersey Vale Cemetery Search Devonport Food & Wine Festival Devonport Interim Planning Scheme

January 2015 Home Page Employment Opportunities Media Releases News Waste Transfer Station Mersey Vale Cemetery Search Contact Us Payment Options Devonport History Your Council

5.1.3. Speak Up Devonport Website Council‟s online engagement platform, www.speakupdevonport.com.au is utilised for all online community consultation. Traffic Statistics Total active consultations

Feb 2015 0

Jan 2015

Feb 2014

1 – Website Upgrade

2 - Strategic Plan Review &

Jan 2014 0

Public Lighting Total Aware Visitors

480

855

617

4,740

Total Informed

256

537

312

434

Total Engaged

2

8

20

1

Speak Up Devonport – Aware Visitors: The number of people who have visited the Speak Up Devonport website (Unique Users). Speak Up Devonport – Informed: The number of people who have taken some actions to learn more about Council‟s projects on the Speak Up Devonport website. Speak Up Devonport – Engaged: The number of people who have actively contributed to selected projects/consultations. 5.2. Social Media Council currently operates eight Facebook pages (Devonport City Council, Devonport Food & Wine Festival, Devonport Food Connection, Devonport Jazz, Devonport Events, Bass Strait Maritime Centre, Devonport Entertainment & Convention Centre, Devonport Regional Gallery). Each represent a targeted marketing opportunity, with content planned specific to each page‟s audience. The Devonport City Council Facebook page is well utilised by the community, with high engagement regarding events, Council news, community initiatives and road works. The community can use the page to ask questions of Council and find out what is happening in Devonport. Key questions or matters raised by the public are

ITEM 4.9


PAGE 121 Report to Governance and Finance Committee meeting on 16 March 2015

generally around Council‟s services, opening times and reports of community infrastructure needing repairs.

The above graph shows the age and gender percentage of Council‟s 3,058 Facebook page followers, as at the end of February 2015. This information is based on the data people enter in their profile. Percentages may not add up to 100 because not everyone on Facebook specifies their gender. Devonport City Council‟s Facebook follower age & gender profile reflects an older female skew, when compared to the Facebook average. The Devonport City Council Facebook page was launched in March 2011 and currently attracts 3,058 followers.

ITEM 4.9


PAGE 122 Report to Governance and Finance Committee meeting on 16 March 2015

This graph shows the number of people who have seen content associated with the Devonport City Council Facebook page, including posts, posts by others, page like ads, mentions and check-ins. Individual users can be „reached‟ numerous times per month, due to the frequency of Council posts and each post view being counted as another „reach‟. Planned content scheduling and a strong program of Council and community events resulted in the recent increase in page reach, peaking in December 2014 with 143,389 people.

This graph shows the unique number of people each month who have actively engaged with Council‟s Facebook page by liking, commenting, sharing or clicking on posts on the page. During January and February 2015, engagement has been strongest for posts relating to planned hazard reduction burns, road works, Community Food Shed, City Slider, temporary road closures, the introduction of Pay As You Leave Parking to the Best Street Car Park, ICC Cricket World Cup Trophy visit to Devonport and the temporary closure of Coles Beach. Christmas and New Year‟s Eve events were the driver for the engagement of 22,700 people in December 2014. Council also launched a Twitter feed @devonportcity in December 2014 and had 63 followers as at the end of February 2015. 5.3. Publications & Media During the month of January 2015, Council published:    

Council Update – explaining key decisions from the January Council meeting William Street Fourways Retailer Road Works Project Updates x 1 Best Street Pay As You Leave Q&A Sheet Five media releases:  Australia Day Ceremony promotion  Mayor‟s Charitable Trust Fund Pin Promotion Winners  New Public Art Guide released ITEM 4.9


PAGE 123 Report to Governance and Finance Committee meeting on 16 March 2015

 Australia Day 2015 Award announcements  Pay As You Leave Parking coming soon to the Best Street Car Park During the month of February 2015, Council published:    

Council Update – explaining key decisions from the February Council meeting William Street Fourways Retailer Road Works Project Updates x 3 Best Street Pay As You Leave Parking Information Sheet - Update Twelve media releases:  Diamonds of Devonport nominations  Devonport Food & Wine Festival - Paul West vs Paul West Cook Off  Live Lightly Expo  Clean Up Australia Day in East Devonport  Temporary Road Closure Alerts x 2  Devonport‟s Green Army Graduation  Devonport Food & Wine Festival 2015 Preview  Shared Audit Panel Appointments  LIVING CITY Regional Benefits Report adopted by Council  Council‟s outdoor workforce turning heads for Breast Cancer  Hawks to set sail on Julie Burgess

Media briefings were also held for:  

Road works projects LIVING CITY Regional Benefits Report

COMMUNITY ENGAGEMENT The information provided above details any issues relating to community engagement.

FINANCIAL IMPLICATIONS Any financial or budgetary implications related to matters discussed in this report will be separately reported to Council. There is not expected to be any impact on the Council‟s operating budget as a result of this recommendation.

RISK IMPLICATIONS Any specific risk implications will be outlined in the commentary above. Any specific issue that may result in any form of risk to Council is likely to be subject of a separate report to Council.

CONCLUSION This report is provided for information purposes only and to allow Council to be updated on matters of interest.

ATTACHMENTS Nil

RECOMMENDATION That it be recommended to Council that the Governance and Finance report be received and noted. Author:

Shane Crawford, Kym Peebles, Karen Hampton

Endorsed By: Position:

ITEM 4.9

Paul West General Manager


PAGE 124 Report to Governance and Finance Committee meeting on 16 March 2015

5.0

CLOSED SESSION

RECOMMENDATION That in accordance with Regulation 15 of the Local Government (Meeting Procedures) Regulations 2005 the following item be dealt with in Closed Session;

Item No

Matter

Local Government (Meeting Procedures) Regulations 2005 Reference

5.1

Write-Off of Bad Debts

15(2)(j)

6.0

CLOSURE There being no further business the Chairman declared the meeting closed at pm.


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