July 2018
1
Appropriateness of using a Kanban System
06-06-2018
Hangout Agile Network Supported by DIAAME
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@ Your Project Environment
July 2018
2
AGENDA Deferred Commitment is Desirable
Overburdening
TKPÂŽ Program Benefits
01
Appropriateness of Using a Kanban System
03
Unevenness in the Flow of Work
05
Bulletin Board, Q & A
02
04
06 Š 2018 DIAAME Consulting Services, All Rights Reserved.
July 2018
3 Appropriateness of using a Kanban System
When should we use a kanban pull system? Realize that we apply kanban systems to a service delivery workflow. Assuming we have identified workflow Assuming we can describe the types of work it processes Assuming we have identified the service interface and service levels it offers IT system software maintenance and sustained (or business as usual) engineering. This is the classic example of an IT service within most large corporates. © 2018 DIAAME Consulting Services, All Rights Reserved.
July 2018
4
Appropriateness of using a Kanban System
Reasons for choosing a Kanban system? Deferred commitment is desirable – because early commitment is causing excessive re-work and wasted effort There is unevenness in the flow of work – and we want smooth, even flow The workflow system (and its workers) are overburdened – and we wish to relieve this © 2018 DIAAME Consulting Services, All Rights Reserved.
July 2018
5 Appropriateness of using a Kanban System
Deferred commitment is desirable – because early commitment is causing excessive re-work and wasted effort
The future is uncertain Things might change Priorities are often changing Re-planning is common and frequent There is a high abandonment rate for incoming requests There is a high discard rate for incoming requests There is a high abort rate for committed requests where work already started There is a high level of delivered work which is ignored, never used or never commissioned for use in the field © 2018 DIAAME Consulting Services, All Rights Reserved.
July 2018
6 Appropriateness of using a Kanban System
Unevenness in the Flow of Work This is caused by Large batch transfers Unplanned, Speculative, Disruptive Work Requests Blocking issues © 2018 DIAAME Consulting Services, All Rights Reserved.
July 2018
7 Appropriateness of using a Kanban System
Overburdening This can be observed by:
long queues of requests waiting to be serviced too much work-in-progress too much multi-tasking and task switching stressed workers poor quality long and unpredictable lead times © 2018 DIAAME Consulting Services, All Rights Reserved.
July 2018
8
TKP® Program Benefits
© 2018 DIAAME Consulting Services, All Rights Reserved.
July 2018
9
BULLETIN BOARD
© 2018 DIAAME Consulting Services, All Rights Reserved.
July 2018
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