Welcome to DielmannSotheby?s International Realty! As a valued member of our team,you're joining a prestigious global network that spans over 81countries and territories,with more than 26,000 agents worldwide Our affiliation with Sotheby?s International Realty®offers you access to the highest standards of marketing,technology,and client service? resources that are unparalleled in the industry
Sotheby?sInternational Realtyhas been a leader in luxury real estate for over 275 years,with a legacy built on excellence and a reputation for handling the world?s most valuable possessions,from art and antiques to extraordinary properties This legacy shapes the way we approach every transaction and client interaction, ensuring that you?ll be part of an organization known for integrity,experience,and innovation.
Led by owner and president Andy Dielmann,our team brings over four decades of experience in the St Louis market Andy?s vision and leadership guide our firm?s culture, focusing on high touch,personalized service for every client,no matter their budget As part of our team, you?ll be supported by a talented group of agents and staff who are dedicated to your success.
Your affiliation with Sotheby?s International Realtyprovides you with unmatched marketing tools, global exposure,and cutting-edge technology You?ll have access to exclusive relocation services,expert training,and a network of top-tier professionals to help you grow your business and achieve your goals.
In St.Louis,DielmannSotheby?sInternational Realty is strategically located in Downtown Clayton,at the heart of the region?s business district.Our office is surrounded by major financial institutions, corporations,title companies,and government centers,providing us with the connections and resources to serve our clients wherever they are
We?re excited to have you on board and look forward to supporting you as you build your career with Dielmann Sotheby?s International Realty.Whether you're working with first-time home buyers or high-net-worth individuals,we are confident that you will thrive in an environment that values your expertise,hard work,and commitment to excellence
DSIRSupportStaff
Andr ew Dielmann
Owner/Broker
andy dielmann@dielmannsir com
314.807.8455
Allyson Sale
Transaction Coord. | Exec. Assistant allyson sale@dielmannsir com 314.566.1205
Tyler Galiber t
Director of Marketing tyler.galibert@dielmannsir.com 314.537.1068
Angela Wexelman
Director of Operations DSI R | wmF Buyer 's Ser vi ces angela wexelman@dielmannsir com 314.610.2922
Julie Br own
Director of Relocation wmF Buyer 's Ser vi ces jbrown@wmfrench com 314.413.3093
Car oline Shepard Broker Manager
caroline shepard@dielmannsir com 314.306.5324
Alicia Tier ney Broker
alicia tierney@dielmannsir com 314.566.1012
Rachel Wilkosz
MarketingCoordinator rachel wilkosz@dielmannsir com 314.297.7625
NextLevel Learning Platform - The Next Level Learning Platform by Sotheby?s International Realty is a dynamic,interactive and digitally driven learning platform
ListTrac - The ListTrac syndication reporting suite provides an agent,office staff,and client with an in depth,digestible view of the life of a listing from contract to close.
Xpressdocs - Access all the exclusive marketing tools and products for the Sotheby?s International Realty brand.From property brochures to stationery to postcards and more,Xpressdocs is our brand?s preferred partner.
Activepipe (eStudio) - A multi.tiered email marketing offering on brand materials that can be delivered via an agent or on their behalf
Global Referral Network - Sotheby?s International Realty referral network is designed to enhance referral opportunities by connecting and managing business opportunities through our extended affiliate network
Cloze - CRM (Customer Relationship Management System) endorsed by Sotheby's International Realty Primary Email:
AdditionalDSIRResources
OneSource Solutions osconnectscom
Offer clients complimentary setup for Gas,Water,Electric,Phone,TV,and Internet services
Additional benefits include a Sears shopping pass with savings up to 30%,SMART Home Security Solutions,and discounts for lock changes or re keying Cont act : 877274 8632 (Refer t o Page XX)
Wilson Lighting
Headings
Closing DSIRclients receive a complimentary $100 gift card from Wilson Lighting Toclaim, complete the House Warmingsheet and send it to admin@wilsonlighting.com after each closing.
BuildingYour RealEstateFoundation
Weekly Sales Meet ing ? Tuesday 9:30 AM
Dielmann Sotheby?s staff and agents come together to share upcoming listings,new properties,closed transactions,agent updates,market trends,and other valuable insights We encourage all agents to participate, either in person or via Zoom (link included in weekly email reminder).
Open Houses
We highly encourage agents to attend and host Open Houses,as they are a proven method for meeting potential clients Agents can partner with experienced colleagues or host Open Houses independently
Agent Open House
We recommend agents take full advantage of previewing homes for current and prospective clients.This is also a great way to familiarize yourself with different neighborhoods,subdivisions,and areas
Cust omer Relat ionship Management (CRM) Syst em
We encourage agents to use a CRM system to strengthen and maintain relationships with existing clients, attract new ones,and re.engage past clients.You're welcome to utilize whichever platform works best for your workflow; some available options include:
Cinc Pro - cincpro com
KV Core - insiderealestate com/ kvcore
Property Base - propertybase com/real estate crm
Social Media
Cloze - cloze com
Monday - monday com
Lofty - lofty com/real estate/crm
Leverage platforms like Facebook,Instagram,Snapchat,and Twitter to grow your business Developing a marketing plan will help you stay focused and organized in your social media efforts
Dielmann Sot heby?s Int ernat ional Universit y (DSIU)
We launch the Fall season with DSIU,offering valuable training for agents at all stages of their careers? from foundational classes to advanced master classes It?s an essential resource for every agent!
We will need the following items for your premiere as a Dielmann Sotheby's Agent:
1 Professional Headshot ?
- Ensure your headshot is high-quality and professionally taken.
- Dress in business-appropriate attire to align with the Sotheby?s brand image. Refer to the brand 's color palette to select complimentary hues
Photographersfor Headshots
Devon Hi ll
devonhillphot o.com
devon@devonhillphoto com
314 651 9131
Jason Met r opoulos
met rospect media.com met rospect media@gmail com 314 70 3 1861
If youhavea preferredphotographer, wearealwayshappytoreceivevendor recommendations.
2 Professional Bio ?
- Keep it concise yet impactful.
- Highlight your experience,accomplishments,certifications,and personal traits that set you apart.
- Share something relatable or unique to build a connection with potential clients
3. Professional Bio Video (Opt ional) ?
- Create a short,engaging video introducing yourself.
- Discuss your expertise,approach,and passion for real estate.
- Use a friendly tone and consider shooting in an appealing,well-lit environment.
4 Voicemail Greet ing ?
- Ensure your tone is welcoming and aligns with the luxury brand
- "Hello,thisis[Your Name] with Dielmann Sotheby?s International Realty.... "
5 Agent Silhouet t e ?
- Work with DSIRMarketing to compile a booklet showcasing:
- Your most recent sales
- Client testimonials
- Professional milestones
- Additional details that demonstrate your expertise and value
AgentPhotographyGuidelines
For your agent photo,werecommendusingan imagewithabackgroundsetting,asit addsalifestyle element andmakesthephotomoreengaging Consider ashot of theagent either insideaproperty or outdoors
Weadviseagainst usingstudiophotoswithplain whiteor dark solidbackgrounds,asthesecanappear less dynamicandpersonal
Headings
Preferred
Having an interesting background plays well with the property images and makes the agents look inviting and in their element
All photographs should meet the following specifications Request that your photographer follow the style outlined below:
- Professional portrait (photos from vacation or other personal events are not appropriate)
- Work and lifestyle appropriate attire. Color palette should be complimentary to SIR Branded colors (no loud prints, clashing colors, etc)
- No Body signals (e.g. ?thumbs.up?)
- No Animals or props (e g cars, boats)
- No group
- Subject should look directly into the camera No profiles allowed
- Focus is on the eyes; any visible background must be out of focus
- Photographers should provide both full color and black & white image files
NotRecommended
Studio style headshots are not recommended because they lack a lifestyle component.
Courtesy and professionalism are what you want to project in your photograph This image must represent you in the best manner possible We have developed these guidelines to help maintain a consistent, contemporary look and feel across all marketing media.
- A close?up head and shoulders shot is the only acceptable image To ensure the professionalism the Sotheby?s International Realty®brand requires, photos of other people, animals, buildings, automobiles, slogans, graphics or anything other than YOU is not allowed
- Your picture will be an important business tool and should reflect your professional image as an independent sales associate affiliated with one of the most prestigious real estate organizations in the world
- Photos are intended for use on business cards, internet and postcards Sales Associate photos cannot be used on the cover or front of global distribution property brochures
Updat ing Your Credit Card in DIRECT
1. Log in to DIRECT.
2 Click your profile icon in the top-right corner and select Edit Profile.
3. Choose Add Credit Cards to update your payment information
4. Ensure Auto Pay is enabled for seamless payments.
InputNewListing
You must work with a member of the Operations Team/ Staff Broker for your first th
1. Complet e List ing Document s
Headings
- Fill out all required listing documents using Skyslope Forms. (if Skyslope Forms not accessible use Formsrus;Loginusing NRDS # ) - Prepare the documents for digital signature in Skyslope DigiSign.
- Once all parties have signed,assign the documents to the Skyslope Checklist for compliance review
- For detailed instructions,refer to the Skyslope Training Manual (included in your initialonboardingpackage)
2.
Creat e "Coming Soon" Announcement
- After the Listing Agreement is signed,take a few quick hi-resolution placeholder photos with your phone (Youwill later replace these withprofessional photography.These are ONLYfor internal use toshowthe property toyour fellowagentsbefore a formal listinglaunch.)
- Use the Quick Launch feature to create the listing in Dielmann DIRECT.
- Upload the listing to send out a ?ComingSoon? announcement to your fellow DSIRagents about the new listing This will appear on the homepage of DIRECT with your anticipated launch date
InputNewListing
3. Ent er List ing in MARIS & Phot ography Coordinat ion
- Under Clear Cooperation,you have 5 days to enter the listing in Withheld/ Office
Exclusive (WHD/ OE) status in MARIS
(Day1isthe date of last signature ORthe Effective Date asdetailed inyour contact)
- Contact your listingcoordinationteam and/or staff for assistance withthe following:
- Listing detail input
- Scheduling photography with a preferred photographer
- Uploading photos into DIRECT (detailed on page XX)
- Transferring images to MARIS (detailed on page XX)
- Editing marketing remarks for the listing
4. Communicat e List ing Dat es
- Notify your listing coordinators of the "Coming Soon" and "Active" dates for the listing
- Enter these dates into the Skyslope Checklist to ensure proper tracking and compliance
InputNewListing
5. Order Marketing Materials & Schedule Deliveries
- Order your marketing materials by clicking on the "Marketing" tab in DIRECT
Headings
- Scheduleyour Sign and Supra delivery through Dielmann Delivers at no cost, also via DIRECT.
6 Verif y List ing Informat ion
- Oncethelisting is Active,visit www.dielmannsir.com, MARIS, and Zillow to ensure all listing details areaccurateand up to date
7 Schedule Seller Report
- After the listing has been Activefor a few days, schedulethe Seller Report in DIRECT to send to your client.
(Youcan find thisoption on your main listingpage underneath your featured photo )
- The Seller Report contains:
- Acomprehensive breakdown of listing views per siteand click through rates.
- Summaries of all marketing promotions and material assets that havebeen ordered to showcasethe property.
With80%ofrealestateconsumerscitingphotographyasthemost important featureonarealestatewebsite, high-qualityimagesaren? t just abonus? they?reessential.High-qualityphotographyisparamount for both digitalandtraditionalmarketing,reflectingtheexcellenceandprestigeofourbrand.
With SIRrequirements and with the understanding it may take time to gather high quality photography,we are providing a grace period of fourteen days(14) before the 10 photo minimum will be enforced.During this time there will be a 1photominimum for any propertytobe included in our programsasnoted onthe followingpages.
Headings
sothebysrealty.com ? 10 photo minimum
The minimum photorequirement for residential propertiestoappear on sothebysrealty.com is10 photos,(maximum 50).Exceptionsinclude:
- New Home Developments will remain a two photo minimum
- Vacant Land / Lots will remain a one photo minimum
sothebysrealty.com special promotional areas ? 10 photo minimum
Within sothebysrealty.com there are different promotional areasthat provide added exposure for qualifyingproperties.The minimum photorequirement for these promotional areasis10 photos. These areasinclude:
- Home Page Cover Properties
Third-Party Web Site Promotions ? 10 Photo minimum
We continue tobuild onour strategy of promotingnetwork propertiesonthird-party Web sitesincludingThe Wall Street Journal, The NewYork Timesand The Daily Telegraph(See our Online PropertyDistribution page for more information.To be included in these promotionswe will require a 10 photominimum for all properties. Exceptionsinclude:
- New Home Developments will remain a 2 photo minimum
- Vacant Land / Lots will remain a 1photo minimum
eGallery Top Tier Distribution ? 10 Photo minimum
The eGallerysystem hasa sixphotominimum requirement for inclusion inyour own custom eGalleryrotation that runsinyour offices.Tobe included inthe Top Tier properties that receive exposure through the Auction House and all participatingofficesthroughout the network,the minimum photorequirement is10 photos.
UploadListingPhotostoDIRECT
1 Download Phot os
If thephotographer sent you a Dropbox link,download the photos to your computer They will typically besaved in a ZIPfolder.Unzip thefolder to access the images.
2. Log in t o DIRECT
- Navigateto the Listings section.
- Select theappropriatelisting address.This will take you to the Listing Detail page
3 Access t he Media Library
- Click on the "No Image Available" placeholder (or an existing photo) to open the Media Library
- Scroll to the bottom of the pageand look for the cloud icon with an arrow pointing up
4 Upload Phot os
- Click inside theupload box with the cloud icon.
- Locatethe folder with the saved photos, select all theimages,and upload them
- Alternatively,if you received a Dropbox link to a folder of images,you can upload automatically using that link
UploadListingPhotostoDIRECT
5 Wait for Upload Confirmat ion
- Onceuploaded,a checkmark will appear on each photo to confirm it has been successfully loaded.
- Click Closeto return to the Media Library
Headings
6. Organize and Save Phot os
- In the Media Library,click or drag each photo to moveit into the Listing Photo section.
- Drag and drop photos to arrangetheir order as desired
- After organizing thelisting photos in the Listing Photo section,click Save to confirm thearrangement.
TransferringPhotos:DIRECT toMARIS
After completing photo upload steps as designated in previous section...
1. Phot os Complet ed in DIRECT
- Scroll down to thebottom of thepage and click Download Photos.
2 Export Phot os for MLS
- In thedownload options: Select MLS Export (1800w).
- Ensure Include Offline Photos is unchecked
- Press Download to savethephotos to your computer
3. Upload Phot os t o MARIS
- Log in to your MARIS account and select Input.
- From thedropdown menu,select theappropriatelisting and click Manage Photos.
- Click on Browse to locate the downloaded photos on your computer.
- Select all the photos and press Enter to upload them into MARIS
4. Cert if y and Save
- Oncephotos areuploaded in MARIS, select Certify and Save to finalize theprocess
High-qualityprintedmaterialsconveyasenseofprofessionalismandcredibility.Theysuggest that therealestateagent or agencyisseriousabout marketingtheproperty,whichcanenhance trust amongpotentialclients
Realestateisanemotionalpurchase,andprintedmaterialscanhelpconveythelifestyleand uniqueattributesofapropertymorepersonallythandigitalalone.High-qualityvisualsand text createanemotionalappealthat helpsbuyersenvisionlivinginthespace.
6. Cont act St aging Company: Schedule stagingpickup.
DATE:
7. Inspect ion Period Deadline: Thisisthe date by which the Buyer must complete any inspections.
- Buyer willprovide the inspectionreport (INSPECTION NOTICE) tothe Seller and request:
DATE:
a. Fixitemsspecifiedinthe report.
b Provide a cashcredit at closing
c. Acombinationof A & B (most common).
8 Resolut ion Period: Startsonce the Buyer providesthe INSPECTION NOTICEtothe Seller.
a. Seller and Buyer have ____daysto agree onrepair itemsor a credit.
DATE:
IMPORTANT DEADLINES
9 Loan Commit ment Deadline: Bythisdate, the Buyer must provide a loan REJECTION letter if the loan cannot be approved.
- If approved,noletter isrequired
- If the deadline passeswithout a rejection letter,the loancommitment issatisfied.
Headings
10 Appraisal Deadline: If obtaininga loan,the appraisal isgenerallycompleted before loan approval.
- If the appraisalvalue islessthanthe contract price,negotiationsmayfollow withinthe appraisalcontingencyperiod
- For cashcontractswithanAppraisalRider, the appraisalmust occur within15 daysof the Acceptance Deadline
DATE: 11 Tit le and Survey: Buyer toorder Seller toorder DATE: 12. Municipal/ Cit y Occupancy Inspect ion/ Fire Dist rict : Seller tocomplete.Verifyinspection requirementswith the localmunicipality/ fire district.
- The Title Companywillorder an examinationand survey.
- The Buyer or Seller has days from the Acceptance Deadline toraise objections.
DATE: 13 St ager Move-Out
Dat e: Should be at least 5 daysbefore closing.
House Thoroughly Cleaned
16. Final Walk-Through: Conducted up to4 daysbefore closing. DATE:
- Buyersreviewrepairsandensure the home ismove-inready.
