Heonjaejung portfolio 2017

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Heonjae Jung Design Portfolio

Connecting people and technologies

Contact digimill@gmail.com July 2017


Brief Since I read the book “Being Digital” by Nicholas Negroponte at the age of 16, I have been fascinated by how digital technology can completely change our lives. A key role in this digital revolution has long been a goal. In order to pursue that goal, I learned how to get ideas and materialize through observation at the school. Recently, realizing this idea as reality at LG Electronics. I categorized the diagram into four categories on the right diagram. Most of my work is deeply connected and belongs to many intersecting areas.

User Experience Design Information Architecture

Interaction Design

Communication Design

Industrial Design

User Interface Engineering Usability Engineering

From Dan Saffer’s IxD Relationship


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TABLE OF CONTENTS

IxD

01 Projects at LG

UID

CD

ID

4

Smart Hub Speaker Home IoT app LG UX 4.0 Dual Cover Wine Smart Mobile Phone UX

02 Coursework at DA

12

03 Undergraduate Program

25

04 Other Works

33

Sociociti Loupe table V-fit Samsung Built-in kitchen appliance

Digital camcorder for new lifestyle LG the secrets Bit typeface Graphic design

Mecycling Trend Square Websites design Connection spectrum Brand identity

Heonjae Jung Portfolio 2017


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Projects at LG Electronics User experience design works in delivering compelling mobile products from concept to production. These references are only for recruitment and not able to use for other purposes.

Heonjae Jung Portfolio 2017


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Projects at LG

Smart Hub Speaker

Design lead, Voice UI

Designed an AI speaker that can talk with the user. It can connect with home appliances and home IoT devices such as mart bulbs so you can easily control them with voice. It used LG’s own voice recognition solution. I also managed as governance role and wrote the VUI(Voice User Interface) design guideline for product designers to ensure better usability and consitent quality of home appliances with voice recognition technology like smart refrigerators, air conditioners etc. FEATURES Voice Agent

Music

Notification

Calendar

Weather

AIHC71G (2017)

Smart Home Control & Monitoring with Voice USER SCENARIOS youtu.be/iKlqDd7q8u0

Heonjae Jung Portfolio 2017


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Projects at LG VUI Design Guideline

Applied to new speech recognized products Hub speaker, Air conditioner, Refrigerator, Washing machine, Water purifier and so on ...

Heonjae Jung Portfolio 2017


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Projects at LG

Home IoT App

UI design proposal

Working on renewing the next version of the Smart ThinQ - LG’s Home IoT app. Adopted a card style UI, enhanced functions such as automation and room setting, while reflecting trends and aiming to enhance competitiveness compared to competitors’ products.

HOME

SETTINGS

ACTIVITIES

Service card

Rooms Dashboard

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Projects at LG

LG UX 4.0

UX concept packaging

Shaped a story line for the UX platform to create our UX brand as launching new flagship model, LG G4. This material was also used in online launching movies. PHILOSOPHY LG UX 4.0 당신만을 위한 배려

Under + Stand 우리는 겸손히 사용자 아래에 서서 사용자보다 사용자를 더 잘 이해하는 제품을 만듭니다.

맞춤화된 유용성

기술을 과시하는 것이 아닌 실생활에 진정한 가치를 제공하는 것, 그것이 우리가 만드는 UX입니다.

Frequency

Easiness

Emotion

- UX1.0부터 4.0까지 FAVEN 기반의 본질적 가치 탐구 - 누구에게나 편리한 UX에서 개인의 특성에 기반한 맞춤화된 UX로

Value

2015

나에게 원하는 대로 “ 당신이 ” 딱 필요한 게 없어 만드세요

오히려 자잘한 일은 “ 신경 ” 게 많아졌다 제가쓸 알아서 할게요

Camera Manual mode Camera Quick Shot Calendar Qmemo+ 2.0

Smart Notice 2.0 Smart Bulletin 2.0 Smart Settings QuickHelp Voice Care

Newness Emotion

LG UX 4.0

거기서 예상하지 못한거기 즐거움을 새로운 게 없다 드릴게요

2014

LG UX 3.0

Gallery Camera Selfie 2.0 Ringtone ID LG Health

보편적 효율성 2012

LG UX 1.0 바쁜 당신의 생활을 보다 효율적으로

Newness Frequency Easiness Value

복잡한 하루 간단하고 똑똑하게

2013

LG UX 2.0 번거로움이 싫은 당신에게 편리함을

Smart Notice, Simple Camera, Selfie Gesture

지루한 일상에 지친 당신에게 특별한 경험을 카메라전문가모드UI Smart Notice 2.0 Bulletin 2.0 설정간소화 Smart Settings QuickHelp

Knock on, Knock code, Quick Cover

QMemo, QSlide

KEY CONCEPTS

TEASER VIDEO youtu.be/Quo5E0xysXU

youtu.be/EExBLxX14KE

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Projects at LG

Dual Cover

UX concept proposal

Making UX Concept for teenager targeting phone with specially designed case which covered in half, the light from the LCD can be seen through fine holes. Defined key features for the cover and developed full UI design. YG Cover UX

UI Structure

Concept : New Cover

•  하단 영역만 반투명 재질로 덮는 형태의 커버

전면이 타공된 형태의 Cover 적용

•  퀵서클과 동일한 UI 구조로 Main 영역(상단)에는 주요 정보,

-­‐ Intui6ve Formed -­‐  Futuris6c Details -­‐  LED Line Details -­‐  Cu@ng Edge Modernity

Sub 영역(하단)에는 애니메이션 효과 제공

-­‐ Intui6ve Interface -­‐  Ligh6ng Effect -­‐  Ra6onal Materials -­‐  Neon Color -­‐  SoI Silicon or Resin

< Music

Main

Flicking

Select Back

Sub

[Clock Screen]

[App Screen]

[Music Apps]

Feature2. 듣기모드

Feature1. 집중모드 •  커버를 거꾸로 씌우면 모든 전화수신 및 알림, 데이터 차단 •  전화는 자동으로 거절 메시지 발신 •  상단에 라이팅으로 집중모드 시간 표시

•  동영상 재생 중 커버를 덮으면 동영상의 소리만 들을 수 있는 모드로 진입 •  제약사항으로 듣기 모드 중에는 LCD 꺼지지 않음 •  설정에서 듣기 모드를 허용할 앱 선택 가능

•  커버 탈착 시 집중 모드 해제

Cover 하단 장착 Cover 상단 장착

집중 모드를 시작하시겠습니까? 집중 모드 중에는 전화나 알림이 울리지 않 고, 데이터 접속이 차단됩니다.

[듣기모드 설정]

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Projects at LG

Wine Smart

UX concept development

Barrier-free concept study for elderly smartphone customers. I led whole project from user research to overall concept construction and basic UI design. Easy Home 3.0의 구성

Research process 01

02

사용자들이 실제 겪고 있는 어려움을 파악하기 위해 사용자들의 사용 행태를 볼 수 있는 실험과 인터뷰를 진행

SIMPLIFIED SETTINGS

03

조사로부터 얻어진 데이터를 분석하고, 우선 순위에 따른 핵심 이슈를 정의

추출된 주요 문제의 해결을 위한 개선 방향을 세가지 관점으로 제시

[적용 범위 선정 기준] •  스마트폰 사용에 필수적인 영역

배경화면

•  기존 폰 사용 영역

Home screen 요구사항 파악을 위한 사용자 조사

해결안 마련을 위한 Framework 설정

Key pain point 도출

주요 정보의 가독성 극대화

Status bar 영역 확대

조작에 충분한 크기와 공간 확보

Lock screen

Basic apps

텍스트 크기 확대

텍스트 크기 확대 돋보기 기능 제공

텍스트 크기 확대

충분한 Component 사이즈

충분한 Component 사이즈

화면 내 기능의 재배치

빈도 높은 설정만 제공

어려운 용어 변경

어려운 용어 변경

3 x 4 Grid 적용

불필요한 복잡함 배제

핵심 App 위주 배치

꼭 필요한 기능에는 행동을 유도할 수 있는 실마리 제공

위젯/바로가기 삭제

Se3ngs

홈 터치 버튼 Affordance 강화

친근한 용어로 풀어서 설명

홈 터치 버튼 Label 추가

개선안 검증 결과

개선 방향 설정

•  홈 화면, 통화 중 화면, 간편설정은 개선 효과가 큼

Key paint points를 다음 방향으로 해결하여 개선

개선 안에 대한 만족도가 높고, 긍정적인 의견이 대부분으로 추가 개선 point를 반영하여 적용 •  잠금 해제 방식 및 잠금 상태의 통화 수신 방식은 현안 유지 기존 안의 성공률이나 선호도가 높은 것으로 나타나 개선 안 적용 없이, 추가로 발견된 pain point만 재검토 •  돋보기는 방식 별 큰 선호도 차이는 없으나, 모듈 별로는 선호도에 차이가 있어 각 장점을 취하는 방안을 검토

Unlock 성공률

개선안 vs 기존안 만족도

개선안 간 선호도 비교

개선안(Drag)

개선안

Easy UI (Long-press) 7

잘 보이지 않는 문자와 그림들

1

Physical

신체적인 부담 경감

•  주요 정보의 가독성 극대화 •  조작에 충분한 크기와 공간 확보

많은 선택권으로 인지적 부담 증가

2

Cogni&ve

직관적이고 심플한 사용

•  불필요한 복잡함 배제

•  꼭 필요한 기능에는 행동을 유도 할 수 있는 실마리 제공

의미를 알 수 없는 아이콘과 용어들

3

Psychological

심리적 배려

•  친근한 용어로 풀어서 설명

45% 40% 35% 30% 25% 20% 15% 10% 5% 0%

40%

6 5

10%

6

5.3

5.8 5

4.8

6.5 5.2

6.1 5.2

기존안

6.3 5.6

7

5

6

5.8 6

5.9

5.6

B안

5.8 5.7

5

4

4

3

3

2

2

1

1

Senior 타겟 고객층을 고려한 App선정 및 Senior UI guideline정의 1

추가화면 등 form의 입력필드 단순화

2

작성/추가 등의 버튼을 별도 line으로 분리 (아이콘 & 레이블 형태)

3

옵션 메뉴에는 필수 항목만 제공

4

System font 영향받지 않는 text 크기 확대

5

아이콘으로만 된 버튼은 label 추가로 제공

6

Main 기능은 눈에 잘 띄게 GUI개선

7

Label은 이해하기 쉽게 풀어쓰기

LG SMARTPHONE UX PRINCIPLE V0.9

1. 추가화면 등 form의 입력필드 단순화 DIRECTIONS •  화면 요소 배치 시에는 ‘중요도, 사용빈도 순, 연관성’을 고려한다

•  중요 요소들만 중점으로 배치하고 그 이외 요소들은 숨긴다 •  스크롤 동작 없이 입력 가능하도록 한 화면을 넘지 않게 구성한다

0

0 잠금 화면 (해제 방식)

Overview A안

Easy UI

6.1

LG-F480L (2014)

Senior UX Principle

•  홈 터치 버튼의 Label 추가 안은 만족도가 높으나, Outline 추가 안은 선호가 적고 인지에 큰 도움이 되지 않음

홈 화면

잠금 화면 (가이드 추가)

홈 터치 버튼 (Label 유/무)

통화 수신 방식

통화 중 화면

설정

홈 터치 버튼 (Outline 유/무)

돋보기 (실행 방식)

돋보기 (확대 방식)

필수요소 외 설정 가능한 옵션들이 있어서 화 면을 복잡하게 하고, 한 화면안에 필수 항목 들이 다 안들어옴

사용자가 기본적으로 사용하는 옵션 들만 큼직하게 보여주고, 그 외 부수 적인 항목들은 화면아래에 숨겨서 화 면을 단순화함

2/9

1/9

Heonjae Jung Portfolio 2017


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Projects at LG

Product UX

design lead

Successfully launched more than 15 models on the global market. Also optimizes the various requirements of carriers according to the platform specifications.

Models Pen UX

Contextual UX

LG UX 3.0

LG Uplus Co-work

Optimus EX SU880

2011

Vu3

LG-F300S

2013

Gx

LG-F310L

Gesture UX

LG UX 4.0

Study mode

SK Telecom Co-work

G3

LG-F460S

2014

G3 A

LG-F410S

SK Telecom Co-work

G3 Screen LG-F410S

G4

LG-F500S

G4 Beat LG-H735

band play LG-F570S

2015 Heonjae Jung Portfolio 2017


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Coursework at DA

Interaction design course provided me with practical and conceptual skills to carry out a problem-solving activites as well as developing concepts, scenarios and strategies with more technical and market-oriented competence. During the course I completed five workshops. Workshop activities includes two investigations, focused on fundamental aspects of interaction design and three Crossing Design Seminars. The following pages show a sample of my work.

Heonjae Jung Portfolio 2017


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Coursework at DA

VOLTA Master thesis project of interaction design, Domus Academy in conjuction with Hager Group. Volta is domestic energy monitoring system that translates electricity usage into a human-friendly language. CONTEXT Nowadays the importance of the environmental sustainability of everyday life has become significant among people. It is clear that rising role of interaction design is linking product and user with the sustainable concerns. The Objective of this project is to develop system that brings change in energy consumption through interaction design.

FRAMEWORK Personal Informatics is characterized as the monitoring and displaying of information about our daily activities through intelligent devices, services and systems. This information allows us to see trends and opportunities for change that we would otherwise miss. The framework of personal informatics may trigger radical improvements in everyday life behaviours like domestic energy consumption. The project aims to affect individual behaviour in the usage of electric energy through the set-up of personal/collective goals.

WHAT IS IT VOLTA is domestic energy monitoring system that converts intangible data into a very human language. The system consists of two parts that are main device and measuring sensor on house electricity meter. Not only the device visualizes ongoing consumption data, but the device also interacts with user constantly in many ways. In addition user can interact with other users who are using this system through the device.

kWh

$ kg CO2

The core value of concept is translating data such as kWh (kilowatts per hour) into more meaningful value to user in intriguing ways. Heonjae Jung Portfolio 2017


HOW IT WORKS

14

There are four steps of motivational process, which are derived from research framework: Recognize, Learn, Compete, Reward. User’s state of motivation toward sustainability is getting grown as user is engaged to the system. Even though some of steps not sequentially happen, degree of motivation will follow the steps and user’s experience on it.

VALUE VOLTA gives the user easily perceivable information on the amount of energy being used in the house, which will ultimately lead to more awareness of domestic energy consumption. Moreover, emotional and economical reward will contribute to change their behavior and conserve that resource. Strictly it could be concerned that using more energy to save energy, and paying money at first to save money. As discussed earlier, it is worthwhile to spend little thing for pursuing bigger profit. Heonjae Jung Portfolio 2017


DESIGN PROCESS

15

1. Interaction modalities Awake

Explore

Restricted tochable area

Mode shift

Condensed info like a real scroll

beep

touchable

€€ $ $

1 2 To manupulate and see detail info

Change display mode

to prevent mistaken touch

2. IA Hierarchy

1. Home screen

Home

Bar rg aph

- Set this to idle screen - Competition progress

- kWh - monetize

HISTORY

- Set this to idle screen - Current plan

Competition

View plan

Goal

Stepby tsep

- Make new - Invite friend

- People - Split - Discard

- Weekly - Monthly

Ranking

New plan

Idle screen

- By location - Among same family weight

- Recommendation - Donation - make own

From recent usage analysis

2 / 71

setting

You’re planning on

Setting

Today’s mission Energy coach

Fun stats

Plan

Challenge

- Set this to idle screen - Current level

Chronograph

2. Main menu - Plan

Mauro’s family

Coach

- Set this to idle screen - Accumulation

Alert with ambient sound and pulsing light when event occurs

Go back (navigation)

4. UI Look & feel

Connection needed

History

larm

screen area

tap!

Top button functionA

COACH

CHALLENGE

NESPRESSO

PLAN

4 month left

212

ROOMBA

512 days left

Battery health: 80%

Default

3. Idle screens

- Daily - Weekly - Monthly

economical

Default

envrionmental

History

Coach

Challenge

Plan

Feature Theme Share - Blog - Twitter, facebook

3. Wireframes Plan

family preference

20

Change light bu

Set temperature

Chronogr Fun stats

Coach

Today’s mi Energy coa

Plan

Competiti Ranking

Idle screen

View plan New plan

Coach

62th in Milan

Plan

23 days left for Bicycle

3.2 Coach

cocacola x 221

embed status on blog, website notify when reach the goal twitter

facebook

Less use in 1month

May

score is getting better

513kg load of laundry

Benjamins

Fridge cleanup Set temperature properly

Football ticket x 63

€ 32

ATM 230 days

you’re planning on

ROOMBA

4 month left

BROMPTON

512 days left

robot vacuum cleaner

In same weight group

Mr Park

1st in the town 6th in Milan 12th in Italy

yoda24

Get recommendation and add more plan

+

If you’re interested in helping others

+

Customize your plan

+

Jamie Chris

<tempting bg img shows plan object c.f. zune artist>

invite

Plan

Challenge

Coach

+

Plan

2nd in the town 62th in Milan 132th in Italy

You, 5th

Change light bulb

My ranking

Challenge

You have some imcompleted in the list

Jun

3.4 Plan

competition

Coach

Unplugging appliances not in use can save about 12 euros per month Especially your house is ....

Jul

monthly

battery

Did you know this?

Are you ready to try next?

Yes, continue!

185 hours

battery

Last time you succeeded with the best record!

Aug

Feature - Challenge

3.3 Challenge battery

Today’s mission

Sep

weekly

d

Û 212

History

Level 5

Oct

Theme -

Setting

You’re makin 274 Days

Challenge

Nov

daily

Default - Daily

Share History

Dec

Week

Roomba Challenge

0

112

Month

Brom

+

c ris

Fridge cleanup 0

History

Goal

Bicycle

Ro om b

History

Challenge

Setting

house

Coach

20

Nespresso

great!

battery

Usage/Goal

battery

battery

History

5

3.1 History General settings

days left

oops..

en a ins

2. Setting

setting

2

6

1. Home screen Mauro’s family

€32

112 kg

As user use energy level of blue dwindled away in proportion to setting goal.

As user use energy level of water dwindled away in proportion to setting goal.

Rotating wheel makes trace by consumption speed and takes one day for making a round.

The smiley and compliments changes by current usage.

Lower ranked avatars are The user’s level appears as horizontal line that could be seen in every angel.

to see other plans and blank bubble to add new plan

USER SCENARIOS http://vimeo.com/7735039 http://vimeo.com/7735065 Heonjae Jung Portfolio 2017


Coursework at DA

16

socioCITI

Innovative urban information infrastructures for the 2015 Expo in Milan. Collaboration with the Master in Design.

WHAT IS IT Networking has become a key part of our daily lives nowadays; being online and connected is part and parcel of our social existence. We try to share all the interesting aspects of our day to day lives in the form of online status messages and by uploading pictures of our trysts and travels. Our project aims at satisfying this growing need of person to person interaction by creating a live and interactive journal for an individual. We have tried to create two systems, one that applies to people who decide to walk and explore the city of Milan during the Expo; we have a software that could be downloaded onto a mobile phone from the internet or from various information kiosks set up in public spaces. This software will create a live online journal for the user, which will constantly update itself according to the users movement and activity across the city, at the same time the software will use the GPS feature and help guide the user. The second system we have developed is essentially for people using the BikeMi bicycles, it will help them navigate through the city and at the end of a journey be able to provide them with a data log of their travels, which once again they can upload to blogs etc, or simply use it to compare other such trips. The essence of our project is that users can now share more detailed experiences online with friends or simply save them as a personal travel journal to enrich their own memories.

HOW IT WORKS For our first system wherein users will be walking around the city, they can either download the Sociociti application from the expo website or they can download it from a SocioPort. These will essentially be Bluetooth towers set-up in and around some of the important locations of the city. These towers will create a Bluetooth hotspot, as soon as the user is within range of one of these towers they will receive a message on their phone, asking if they wish to download the desired application. Once the application is installed on the user’s phone they will get map readings according to their current location, they can now set a destination point on the phone and they will receive guidance on various routes and information pertaining to it. Simultaneously the application will create

a live journal for the user and keep updating their location to it. Along the route the user will encounter various Photostops; there will be cameras set up at these sites, where a user can get their picture clicked and automatically uploaded to their journal. Along the way users will receive information on their phone telling them about rest stops in the form of local restaurants and cafés. Users can visit these places and rate them on their phone, if a restaurant or café receives a good enough rating it can also be advertised on the user’s journal page for further references. The application will also inform users when they are in range of other public conveniences such as Metro stations and taxi stops. Once the user reaches his destination point the application stores all of the journey information on the online journal. After reaching home users can access their journal online and share it with their friends and family or simply upload it to their own blog, thus making the trip a very interactive experience for the user. Our second system relates to the Bike Mi project in Milan, it will actively encourage visitors to use the bikes by making it more interactive and user friendly experience in terms of sharing more information in regards to the city and sights to see. For this system a user simply has to purchase a USB key, which will be available at various vending machines set-up close to the Bike Mi stations around the city. The USB will contain vital information about the city such as maps and routes and it will also contain information about the via Di Terra project of Milan. The user then plugs the key into a small GPS unit attached to the handlebar of the bike. The GPS gets activated and displays the current location, now the user can enter his destination point and the GPS will help guide him there. On the way, once again users will encounter Photostops where they can get their pictures clicked, but in this case the images are downloaded to the bike GPS and stored on the USB key. The GPS also stores route information and distances covered by the user. Once the user arrives at his destination the GPS stores all the information collected onto the USB and the user can now detach it from the bike and take it with him. At home the user can check his data log and images collected along the trip. He can choose to print his own journal or upload it to his blog, he can also use this information to compare other such trips in the future.

Heonjae Jung Portfolio 2017


17 SocioPort Bluetooth tower

BikeMi GPS module

Mobile Application

BikeMi Application

Heonjae Jung Portfolio 2017


18

Coursework at DA

LOUPE TABLE

The projects was developed within the context of exhibition design trying to find useful applications for interaction design solutions inspired by physical computing and tangible interfaces. WHAT IS IT Loupe Table is a kind of digital contents searching and displaying system which people can navigate and get the detailed multimedia information by controlling unique display. The idea is started that the many museums have a lot of slides film in their storehouse and could not find way to show them to visitors.

HOW IT WORKS Loupe Table is influenced by combination of digital technology and emotion of analog things. Interactivity of analog way can be more familiar with people in terms of communication. In addition, this system focuses on the interfaces to identify the classification and position of slide film. And this system encourages active participation of user in interesting and familiar ways, and to reduce his or her rejection as interactive role player. This system consists of two elements, the one is a physical table having many slides on cover of the top and LED light under the cover. And the other part is a circular LCD display looking like Loupe. User can move the Loupe by the controlling Loupe arms with hands to position of the slide where user wants to see. After moving the Loupe to the position of one slide, people can get more information and multimedia contents. As there are magnetic sensors underneath the slides, different content by position of the slide can be shown by triggering magnetic sensors with the magnet on the bottom of Loupe display. At the same time, by the same logic, LED light under the cover of table can be on and off. By controlling vertical height of display, user can zoom in and out the slides. As the data of height continuously is detected by distance sensor on the bottom of Loupe. Also user can control graphic interface on display by using dial knob on the side of loupe. By rotating it user can select digital contents such as video, photos, detail info.

VALUE AND POTENTIAL In particular, Loupe Table used the normal behavior of user which control analog thing, as a physical behavior of user to communicate with digital contents. It could have easy access and be used for rich digital information through ‘out-of-style’ things. It could help museum to manage, utilize materials accessible that they already have. In other words, this system could be multimedia database searching solution based on the slides. And the other potential is that this system could be extendible and flexible. Even if there are different kinds of data or no slide film, this system could handle it in the various way and could be used as many different types of contents and models. Heonjae Jung Portfolio 2017


19 INTERACTION MODALITY

Heonjae Jung Portfolio 2017


SYSTEM STRUCTURE

PROCESS

1.Stakeholder meetings

20 2.Concept generation, Presentation

3.Prototyping, Exhibition

ASSEMBLY

PROTOTYPE VIDEO Heonjae Jung Portfolio 2017 http://vimeo.com/5126571


21

Coursework at DA

V-Fit

http://w-ire.com/works/vfit

The focus of the project is to reinvent the shopping experience into retail spaces through visual interfaces to create a meaningful interaction between users, the space and products. The specific scope of the project is to enhance the way the shop supports the moment of testing in fashion and accessories shops. The visual interface helps to describe a person in terms of height, width and overall body shape using different body language and gestures. It is very useful to visualize the person, who is not present in the shop, and choose the correct size of clothes for him. This gives certain added value to the overall shopping experience by engaging the user in an innovative way.

CONCEPTS

HOW IT WORKS

Buying clothes for someone not there in the store with you

You don’t know his/her size exactly

Then you use Body Language to describe his/her appearance

The system is based on human gesture recognition technology. The system mainly comprises of three components: Infrared rays led array, Camera-based Recognition, Capacity Sensor-based Recognition. In the standby mode the interface displays different images from the visual library and the users can choose the image which closely resembles the person to be described. The interface reacts to the gestures and hand movement and enables the user to modify the image to suit his requirement. It is possible to modify the image in terms of height, width and overall body shape in the front and side profile. After completing the image description the system gives the recommendation for a suitable size of clothes for the person described. Heonjae Jung Portfolio 2017


VALUE AND POTENTIAL The visual interface enhances the overall shopping experience driven by consideration of moments of engagement between people and space. It helps to add a certain value to the moment of testing and provide a new entertainment to the user within the retail environment. The solution, V-fit, serves as a high adaptive interface for variable fashion stores.

INTERACTION FLOW

22

Further potential development would be a printable version of the interface feedback which people can take away as a souvenir of their experience.

Heonjae Jung Portfolio 2017


23

Undergraduate Program

Samsung Built-in kitchen appliances

2009

I contributed to this project during my internship at Experientia as a design researcher.

OBJECTIVES The project aim is to support the Samsung Digital Appliances Division in gaining better knowledge of the European built-in kitchen market current products and future trends, to provide insights and ideas for future 2012 concepts. The objective is to understand people’s needs and behaviors, issues and annoyances, desires and expectations in three European countries (France, Germany and Italy).

SCOPE & METHODOLOGY Research methods divides into two phases - benchmark analysis and contextual user research. The results was used to create USP ideations and PUI guidelines, which will help to improve the design and finally the user experience of selected products.

phase 1

phase 2

phase 3

Competitor analysis in three countries: France, Germany, Italy.

User analysis of physical user interfaces (PUI) and graphical user interfaces (GUI) in three countries: France, Germany, Italy.

USP ideation and PUI guideline development using the analytical insights from phase 1 and 2.

Desk research

16 Expert interviews

Opportunity mapping

Competitive benchmark evaluation of the usability and design aspects of two French, German and Italian well-known white goods brands.

In-depth interviews with 3 UI Tech experts, 2 food and culture experts, 2 built-in journalists, 1 architect, 1 furniture designer, 1 futurist, 4 kitchen specialists, 2 installers.

Define opportunities, experience paradigms and suggestions for product improvement based on user research insights.

Benchmark analysis

MY ROLE Carry out background research which is called benchmarking phase Participate in mid-term workshop with clients Prepare materials for field researchs

Contextual user research

9 Focus groups Shop visits Visits and observation in appliances stores and kitchen showrooms.

Participatory understanding sessions on emerging usage requirements, proving conceptual appliances ideas.

14 Home visits IFA Berlin 2009 Visit at the IFA Berlin 2009, observing built quality, general usability and user interfaces of different appliances.

Visits & observations in people’s houses.

USP ideation & PUI guidelines

Opportunity map

Concept development Applying user-research insights into concept development of 2-3 design directions for UI and PUI.

Design directions

11 Mystery shopping visits

Guidelines development

Visits and observations in kitchen specialist stores and showrooms.

Develop design guidelines for selected products, platforms and tasks.

PUI guidelines

Heonjae Jung Portfolio 2017


Benchmarking Phase

24

The following is just a short example of analysis because of the project is under Non-disclosure agreement.

COMEPTITOR OVERVIEW Exploration of six prominent competitors in Europe, documenting their approaches in user interface, brand strategy and key innovative aspects.

Companies

User interface characteristics Pros

• Consideration of cultural aspects in language and regional settings.

Whirlpool

• Fairly standard and neutral controls.

Cons

Opportunities for Samsung

• Inconsistent design language. UI for each appliance is optimized for

• Software flexibility can provide more

that appliance and not for unification

• Touch sensitive control panel lacks feedback • Stovetop mapping and meaning of controls are confusing and • •

• Cooktop: Unevenly spaced labels for cooktop heating levels

• Oven: Cooking time is indicated by showing the planned finish time • General: Consistent use of red LEDs

• Additional features do not

• Oven: Large display area communicates the menu

• Oven: Combination use of rotary control and directional arrow

• Appliance should not require complex

Electrolux •

allows easier control where people need more often. Cooktop: Feature for instantly putting cooking process on hold without losing heat and quickly resuming.

interaction well

Siemens

• General: Minimized and symbolic use of icons.

buttons.

• Cooktop: Use of simultaneous touch on more than one button or • •

USER INTERFACES EXPLORATION Exploring existing user interfaces of five key appliances and some out-of-the-kitchen interfaces that can be applied in the kitchen space.

• Minimizing the steps required to execute numerous functions.

Miele

Smeg Hotpoint Ariston

suitable programs for different cultures with relatively lower cost

difficult to understand. Stovetop icons are ambiguous. Arrangement of UI elements is crowded and hard to grasp quickly.

• Thoughtful navigation design with constant feedback on user’s current menu position.

• Focus on visual feedback that is intuitively understood

• Very strong and conscious choice of analog interactions

(including digital interface mimicking analog behavior).

• Consistent design language

different touch patterns on a single button. Oven: Limited attention to details of invisible aspects of menu navigation. General: Inconsistent design language.

• Frequent use of touch sensitive control panels either with or without dial knobs.

• Hood: visual information design (e.g. icons) are not optimized for touch sensitive controls

compromise the people’s original intentions (e.g. Immediate stop button does NOT stop the heating completely)

inputs such as pushing multiple buttons at the same time.

• Appropriate use of text and graphical labels can differentiate the core functions people need and optional ones people can take time to learn

• It needs to be made sure touch

sensitive controls are accommodated with very good feedback

• Menu navigations that cannot be

simplified must provide clear indication of what and where user input is.

• Style-driven: controls are designed to fit retro design, which makes

• Exploit the intuitiveness and comfort

• Very inconsistent design language • Relatively traditional use of both analog and digital UI, and colors

• Attention to every details makes an

it difficult to adopt digital controls.

on displays.

• Control panel area is not centered, nor right or left aligned.

people have with analog controls

overall impression far better

• Keep the design language of UI as consistent as possible

EMERGING TREND Existing appliance innovations based on emerging themes.

Heonjae Jung Portfolio 2017


03

Undergraduate Program

User Experience Design is the practice of designing products, processes, services, events, and environments with a focus placed on the quality of the user experience and culturally relevant solutions, with less emphasis placed on increasing and improving functionality of the design. The following pages include my undergraduate thesis project in school and a project as intern in global UX consultancy.

Heonjae Jung Portfolio 2017


Undergraduate Program

Digital Camcorder for New Lifestyle Thesis project, product design major at Handong Global University In conjuction with digital AV division of Samsung Electronics / Exhibited at Seoul Design Olympiad 2008

26

2008

OBJECTIVES To propose a video camera UI design that can provide user extraordinary experiences which fits to their new lifestyle.

CHALLENGES Analyze new using pattern and behavior in user-generated contents age Propose UI design strategy based on the analysis. Find way to overcome the stereotyped image of camcorder which is hard to use, troublesome. It was huge opportunity to experience whole process related to design research and UI design with taking into account the competitive industry.

MY ROLE User research Concept generation Product design, model making (only for OMO model) Graphic user interface design for working prototype

Heonjae Jung Portfolio 2017


27

Digital Camcorder for New Lifestyle

Heonjae Jung Portfolio 2017


28

OMO

OMO has a revolutionary 360 degree swivel grip. More comfortable shooting position, diverse angle is now enabled. When camcorder is turned off, the lens portion is completely disappears and changes to a compact and simple appearance. New interaction way with analog type jog under LCD screen allows fast browsing of recording list and accurate recording setting control.

3 Smart tagging

Based on OCR technology, you can manage thousand of videos with very little efforts

1 Instant start

As soon as you grasp the camera, powers on, lcd screen half-opened automatically. Everything is ready for your unexpected recording.

2 No more wrist pain

360ยบ rotating grip parts ensure freedom of angle without any wrist pain.

4 Tutorial mode

Digital Camcorder for New Lifestyle

Heonjae Jung Portfolio 2017


Undergraduate Program

29

LG the SECRET 2008 Won LG Electronics display idea competition ‘space & motion 2008’ Collaborated with School of Mechanical Engineering students. Proposing useful, innovative yet realistic idea for digital display products and implementing OBJECTIVES

it through capstone design process.

CHALLENGES I joined this project to help enginnering students who are doing this as their thesis capstone project. We were asked to set up a hyphothetical company by ourselves, and progress planning and marketing of a product like real company. All of our ideas should meet cost-effectiveness, value of commodity and possibility of mass-production by building prototypes at the end. During this four months period, we received mentoring and evaluation from the company regularly mainly about technical issues of production and usage.

MY ROLE Giving idea from designer’s point of view Product design Design and managing deliverable documents

Heonjae Jung Portfolio 2017


30

Undergraduate Program Approach

SPACE Space saving

Main concept

Invisible wall-mount

By hiding ugly wall-mount braket can achieve ZERO gap between TV and wall. This is secret of the first real wall-mount TV.

Toe-in speaker

Rotational speakers make better sounds. Different sounds depends on what you’re doing, game, movie, news.

Slim structure of wall mount

the secret by GTB

MOTION New mechanism Easy of adjust in large size display

Customer insight Distintive style Interior sensitive Sleek and clean surface

1210

Radiation through space

Easy cable management

Advantage of moving input/output box from back to side of TV is that you can just open side wing speaker and plug cable without creeping into back of TV.

40 23

70

Push and Adjust

Oil pressure powered semi-automatic bracket makes extreamly easy to tilt or swivel your huge screen demo of working mockup

e.g. want to hide wall moundt braket

164

Durability

e.g. concerns about heat

Easily adjustable 600

Heonjae Jung Portfolio 2017


Undergraduate Program

BIT Typeface

31

2006

BIT is a combination type Hangul font that I designed in typography class. Hangul is the native alphabet of the Korean language. The alphabet is organized into syllabic blocks. Each block consists of at least two of the 24 Hangul letters, with at least one each of the 14 consonants and 10 vowels. These syllabic blocks can be written horizontally from left to right as well as vertically from top to bottom. Hangul fonts are classified into two categories, complete type and combination type which have their own strengths and weaknesses. The complete type shows a high quality of fonts, while the combination type takes less time, effort, and storage space to develop.

Heonjae Jung Portfolio 2017


32

Undergraduate Program

Editorial design

2006

Assignments of visual graphic design foundation course, Handong Global University

WORLD CITY TOUR Calendar

Hemingway and Cuba Brochure

From Amsterdam to Seoul to Buenos Aires. Each month experience one of the world’s 16 most beautiful cities through color, typography and icons.

Promotion for Cuban Tourism through Hemingway’s literary work and his life. Put his traces left in Cuba and Havana’s atmosphere in some photos.

Heonjae Jung Portfolio 2017


04

Other Works

User interface design is the design of computers, appliances, machines, mobile communication devices, software applications, and websites with the focus on the user’s experience and interaction. As far as UI design is concerned, keeping the balance between visual aesthetic and usability is always important. Here’s some sample works mostly built on web platforms and software applications.

Heonjae Jung Portfolio 2017


Other Works

Mecycling

34

2013

Interactive art installation, worked as a member of Debakinteractivegroup. 11th exhibition ‘Sharing Ideas’ at Gallery B-E, Seoul http://www.spacebe.co.kr Debakinteractivegroup aims to create an interactive space where people can see, feel, learn, and enjoy, not just passing and seeing. The exhibition space was designed to use a recyclable material called airbag to design an exhibition space with a sense of volume. It could be used as a screen depending on the spatial context and re-created as a chair so that the audience could sit down and talk and watch the work . Through the interactive video work using Kinect, we tried to talk about the circulation of nature which is the present problem to the audience with the keyword of water which is a basic element of human being. By creating a virtual layer in the actual space, a simple graphic symbolizing the circulation of the water is expressed in each layer so that the audience can understand it. The audience can go through the actual space separated by the virtual layer one step, While experiencing the circulation of the water projected on the body, it also unintentionally pollutes the water, recognizing that self-pollution eventually occurs, and the human being sends a message that he unconsciously contaminates himself through unintentional intervention of the virtuous cycle of nature .

Heonjae Jung Portfolio 2017


35

Other Works

connection SPECTRUM Self-initiated experiment of visualizing connected individuals and interconnection. Shown at Mutual Response’s 4th online exhibition ‘connection’ http://www.mutualresponse.com/res/4th

2005

connection MATCH (2005) followed work, not completed

connection SPECTRUM is an interactive artwork which shows, at a glance, the variety of people who are connected to the network. This is shown through different colors visually. IP address is composed of 4 digits from 0 to 255 which can correspond by 1:1 in the color value (RGB) in a 24 byte computer system. Among this, the first digit is determined by the nation and institution in general so the color should be determined by the remaining three digit. Every connected person will be given his or her own color from a palette of 16,777,216 possible colors, and each saved color will gather up to form a beautiful spectrum. Heonjae Jung Portfolio 2017


36

Other Works

TREND SQUARE

2008

Trend Square is a marketing and brand electronic-magazine for the internal staff of SK Communications, a leading Korean internet service company. I worked on the identity and layout of the magazine. Tentative draft

Final design

Logotype study

The concept is your pleasurable bento (lunchbox) of brand and marketing concerns Heonjae Jung Portfolio 2017


37

Other Works

Website designs at Dazone Tech

2003 - 2007

Worked on over 20 websites renewal projects. Clients were mainly educational and non-profit organizations.

Handong Global University Intranet

Grace and Victory Church

Anyang Technical College

Suwon Women’s College

Sungshin Women’s University

Rex Motors (proposal Heonjae Jung Portfolio 2017


38

Other Works

Brand Identity

2003 - 2009

FusionTech Security Solutions (Canada)

DazoneTech - Groupware

Grace & Victory Church Identity

Newtech (S.Korea) Golfware Brand Identity

DazoneTech - CMS Software

Debakinteractivegroup - Interactive art

Heonjae Jung Portfolio 2017


+82 10 6564 8678 digimill@gmail.com

Heonjae Jung


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