”

“The Gateway project is a phenomenal example of how we operate at Privateers,” says Ronni. “When we started the transformation endeavour with Garrets International it commenced at a highly strategic point to engage in a digital transformation with them. Our work together began two and a half years ago. The first thing we did was engage in thorough and productive talks with the C-level management. We asked: What are the ambitions? What is the risk willingness? What is the intended business case and benefit that you want out of it? When we started there were no tangible products, services or even concepts formulated yet.

“Once we answered these questions, then we could engage incisively and efficiently with all layers of Garrets simultaneously, including everybody from board members and even the CEO, to the people in operations and on the forefront of sales. We gathered all these people together physically, managed to leave all titles at the doorstep and then facilitated a highly focused, collaborative process. Within a few days, we conceptualised the goals and targets at the highest strategic levels but also how to get there. Traditionally this process could have taken months of analysis and come at a steep cost, with going back and forth in various