TO THE
Day D aayy 2 D Day ay ay
FRONT
New Company Brand To celebrate the 20th Anniversary of GS Associates, Gwyneth Fleming our Founder and Chief Executive, wanted to redefine the company culture which has been built on her passion for service over the last twenty years. Her philosophy that we “Deliver the service for every one of GSA’s customers” is demonstrated by our four, key company values:
Reputation
Reliability
Responsibility
Reward
Passionate about service delivery and the continuous value
Trust and respect from our clients
Ownership of service delivery throughout the company
Recognition for a job well done
A Note From The CEO
Welcome to our first edition of GSA Day 2 Day. It’s your newsletter and I hope you enjoy reading it as well as sending us your contributions and entering the competitions. There’s a lot to catch up on in this edition and not least of all, our new look GSA brand and the company values, which I hope you will all embrace. You will also discover what has been happening at head office and out in Operations, where I know you have all been working hard and contributing to the success of the company, for which I thank you. There are new faces that have joined the team and news about new training and career opportunities; in addition to our new website which will be launching soon and it will have helpful tools for everyone to use. I look forward to receiving your feedback on the newsletter and all other company activity.
Gwyneth Fleming
Meet Lisa Laird Our new M.D “Having worked for GSA for almost 13 years, I am delighted to be taking up the role of MD and will count on your continued support on delivering an excellent service to our clients. A big drive for us this year is to define our brand, define who we are and to re-engage and connect more with our employees – GSA’s most valuable asset.” We were delighted when Lisa Laird was recently promoted to Managing Director. Lisa’s promotion followed a wealth of experience in the Finance Department and after a number of years she was promoted to Commercial Director whereby she achieved fantastic business growth for GSA, through creating effective administrative and financial processes. Lisa is working closely with all teams across the business to ensure that the new company values and targets are met this year and she is keen to make sure that the senior executive team are supporting you all, in your every day working environment.
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Employee Of The Month
Congratulations Catriona
We would like to congratulate our Health & Safety Manager, Catriona Pow on her recent achievement of gaining her NEBOSH qualification. This follows months of studying hard and revising for her exams. Catriona works hard to ensure that we have health and safety in mind every day whilst working. She also spends a lots of time delivering training at our clients’ sites to ensure you are all kept up to date on any new rules and remain safe at all times.
Snap Happy Competition Send us your best holiday or family outing snaps to win M&S vouchers for you to spend on whatever you like.
3rd £25
1st £100
2nd £50
We want to see your funniest, cutest or most amazing photos of your summer holiday or a family outing. Please email your entries to - marketing@gs-associates.co.uk Closing date: 31st September 2016. The judge’s decision is final.
Meet Sam Hinds HR Director “My team will be providing you with lots of information through the new GSA website when it is launched, such as: job vacancies, policies and procedures and forms to use for updating any personal details.”
Sam Hinds was also recently promoted to HR Director after an eight year period as HR Manager. Sam and her team are kept busy overseeing various areas of employment at GSA, such as payroll, compliance, employment standards, administration of benefits, recruitment, training, career reviews and succession planning.
Welcome to GSA We would like to wish a warm welcome to: •
Kirsteen Templeton has recently joined GSA as Payroll Manager, with a strong background in payroll and finance she brings with her a wealth of experience.
•
Lloyd Wylie and Andrew Tasker recently joined the Help Desk team and are keen to support with any questions that you might have.
•
Chris Garner has taken up the Regional Operations Manager role for the South West
New Training Academy Programme We are delighted to announce the launch of GSA’s Training Academy sites. The sites will be located across the country at our clients’ premises and be accredited for BICS training and our own in house courses. The training will be designed to match the needs of each customer’s account and will consist of both practical courses on cleaning methods as well as training on Health & Safety, Together with policies and procedures. The Academy Training Programme will also enable you to develop your career with us and open up new opportunities with GSA.
New Customer Sites Open for GSA.... GSA is delighted to have been awarded the following new sites :
Kirkstall
Stretford, Heathfield Ayr, Uddingston, Rawenstall & Chesser Avenue
Congratulations to all the teams at the above sites who did a great job to make sure that the stores were ready to trade for opening and are now keeping them clean as can be every day! The Senior Team at GSA would like to thank all those involved for their hard work and attention to detail.
Above are photos of the new M&S store in Uddingston which opened on 18th Drzy May. Our wonderful team: Jean McDonald, Patrycja Rusinek and Krzysztof Drzymala ensured that the store was cleaned to the highest standards in readiness for customers. Gary Strachan, Divisional Manager for the north, was there to support the team and present them all with a “Thank You” gift.
Updates
Health & Safety
Holidays
Here are five critical things for you to remember during your working day on site
We are now in the new holiday year, and we are keen for all of our staff to have their holidays. So if you have not already done so, please speak with your manager to get a holiday booking form.
• Everyone has a duty of care for themselves and others... Arrive safely and go home safely
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• Prevent Slips and Trips – make sure you use plenty of warning signs when mopping floors or using machinery which has trailing cables to warn others of hazards • Wet floor signs should only be removed when the floor is dry • Remember to telephone the helpdesk to report any accidents, incidents or near misses • Is your H&S training up to date? Please call the helpdesk to arrange for any further training. HELPDESK TELEPHONE NUMBER: 0845 6041873
Some useful points to remember; • The holiday year runs from 1st April to 31st March. • All holidays must be taken during the holiday year in which it is accrued as the Company operates a use it or lose it policy. • You are able to take up to 2 weeks off at a time. If you wish to take more than this you must make a special request in writing to your Area Manager. • Holiday dates must be authorised by your line manager with as much notice as possible, but with a minimum 4 weeks notice. • Holidays will be agreed on a first come first served basis and holiday forms should be signed by your manager. • Please remember to not book any holidays or make any travel arrangements until your holiday has been authorised.
GSA Day 2 Day is Your Newsletter We want to hear from you. Please send any ideas for articles or tell us about you or your colleagues who have a story, such as
Praise from a customer or a major achievement in your role
Stories about volunteering or charity work/activity
Sporting achievements or fundraising achievements
Weddings, births or other celebratory events
Promotions
Any questions about GSA
Please send emails and photos to: marketing@gs-associates.co.uk