THE BENEFITS OF ONLINE REPUTATION MANAGEMENT Source-Â https://oqrapp.com/benefits-online-reputation-management/
Online reputation management consists many different elements. Even if you haven’t had any negative reviews yet, you shouldn’t put off reputation management.
YOU ARE MISSING OUT ON A NUMBER OF BENEFITS:
BUILD TRUST 70% of consumers trust others’ online reviews – which is why you should always answer customers’ feedback.
ELIMINATE NEGATIVE REVIEWS You may not be able to delete bad reviews, but you can manage them
ADDRESS COMPLAINTS FAST
71% of consumers who received a quick response from a brand on social media said they would recommend it to others.Â
GAIN ONLINE VISIBILITY
By managing your online reputation, you have the opportunity to reach almost every potential customer in your area! Even when people have been referred to a business, some will search online to learn more about the company before making the phone call.Â
BUILD YOUR BRAND REPUTATION A great online reputation helps businesses establish themselves as thought leaders in their industry.Â
PROMOTE POSITIVE DIGITAL WORD-OF-MOUTH RECOMMENDATIONS Word-of-mouth recommendations are the most trusted form of advertising. However, digital word-of-mouth advertising can spread much faster and wider.Â
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