Whittlesey Vets

Whittlesey Veterinary Centre

COVID-19: Keeping our Clients and Staff Safe

As the lockdown eases and we are Routine/preventative procedures are not back slowly returning to a new normal way to normal service; however, each enquiry will be of offering our services, we would assessed case by case. like to thank all our clients for their Due to the new ways of working to keep our kind understanding and patience during these clients and staff safe, our services do take a longer difficult times. During the pandemic we have time than they would pre-coronavirus, reducing continued to provide our patients with treatment the numbers of patients we can see each day. and care via video/telephone consultations and where needed at the surgery. We ask that you please bear with us as we prioritise appointments and surgical operations and understand that as a last resort, we may Now as we move forward, it is very important to need to reschedule non-urgent appointments continue to keep our clients and staff members e.g. vaccinations, to see those requiring urgent safe, so we ask that you please understand why treatment. we ask you to follow our guidelines. The social distancing rule still applies when attending the surgery and we ask that you please do not come into the surgery but kindly wait in the car park, unless specifically asked to enter the We also ask our clients to please telephone 01733 685514, email info@whittleseyvets.co.uk or use our website www.whittleseyvets.co.uk to pre-order food, flea and worm treatments, repeat medications etc. and book appointments. This FREE SENIOR HEALTH CHECK THIS APRIL FOR PETS OVER 7 * surgery. Please bring a face covering in case you helps to keep the telephone line available for *Terms and conditions apply are asked to enter the surgery and please follow those who need to contact us for more urgent social distancing and hand sanitising guidelines. Please also remember to inform us if you or any requirements and decreases your waiting time at the surgery when collecting items from us. We will check your pet’s: family member have COVID-19 symptoms, are self-isolating or shielding. We ask that a friend or neighbour brings your pet to the surgery if required, plus we have video or telephone consultations available for you. The video and telephone consultations are remaining in place for non-urgent treatment. This new way of working helps us to reduce the The team at Whittlesey Veterinary Centre would like to thank you for your kind support as we all adjust to the new ways of doing things for everyone at this moment in time. Weight Eyes and Ears Heart and Lungs Gums and Teeth Skin and Coat FREE Urine Check number of clients at the surgery at any one time and the social contact time with others. If during Joints and Mobility the consultation the vet decides that your pet needs to come to the surgery, you will not be charged twice for the same consultation. We are slowly bringing back the services we had to place on hold, these being vaccinations, www.whittleseyvets.co.uk surgical operations and dental work, but, as we Open Mon-Fri: 8:15am - 7pm Sat: 8:30am - 12:30pm play catch-up, appointments are limited, and priority will be given to those more urgent. Telephone: 01733 685 514