2.6 Staff/Student Feedback

Feedback about teaching or courses

Communication from students to staff is vital in order to ensure that staff are made aware of your opinions/issues/ideas. There are a number of communication methods to voice concerns/opinions: • Staff should ask that you let them know immediately if problems arise relating to lecturing – especially if it relates to inaudibility, inability to understand, speed of delivery, or ineffective visual effects. Remember, if you feel uncomfortable to raise this in a lecture/class environment, your lecturer is contactable on a oneto-one basis. • Student opinion questionnaires are an effective way for you to give your opinion on course content and teaching. Lecturers always welcome any feedback. • It is always recommended for you to elect a Class Representative who will bring problems to the attention of staff on behalf of other students in the class. Staff should establish the identity of the Class Representative from the outset and seek regular feedback from him/her. • On-going problems can be raised by the Class Representative at the appropriate Staff-Student forums where feedback on matters of mutual concern can be raised by staff and students alike. • Where the above fail or perhaps you feel the issue is one of particular sensitivity, you may approach the Head of Department. However, it should be noted that this should only be done if you feel that the matter is of sufficient urgency to justify this. • The easiest way to access information about programmes is online but information can also be freely obtained from the Programme Director/ Coordinator. • Enquiries about rules and regulations relating to courses are matters which lecturers, or Programme Directors/Coordinators, should be able to deal with although in certain circumstances students may be directed to the Registrar’s office.