Inspiring Talent BC issue 25.indd 1
OCTOBER/NOVEMBER 2013
7/10/13 11:51:57
EDINBURGH TO LONDON CITY 8 TIMES A DAY Plus up to 6 flights a day from Glasgow and 3 flights a day from Aberdeen.
Book now at ba.com
Flights operated by BA CityFlyer.
BC issue 25.indd 2
7/10/13 11:51:58
OCTOBER/NOVEMBER 2013
Inspiring Talent
Contents 05
28
Edinburgh Airport looks to the future
Mandy Exley Principal of Edinburgh College
Welcome to the latest edition of BC, in which we look at the idea of inspiring talent, which is so important to our economy. Business needs to harness the power of creativity and be constantly on the lookout for new talent in order to compete and develop products and services. Companies can not afford to stand still in such a competitive global market place. And as the economy starts to recover, we need to develop our talented young people more than ever. The Chamber works hard to support their development, through our connections with Higher and Further Educational establishments, as outlined in this edition of the magazine, and our own work in training, development and mentoring. A number of our articles in this edition focus on our partner organisations and members who have a passionate commitment to inspiring talent and we applaud their work. It is vital. Supporting the development of talent is just one of the things that we offer to help our members; in this issue we also show some of the many other benefits of being part of the Chamber through the services we and our partners offer in areas like merchant services, utilities and money exchange. To survive and thrive, we all need to work together and here at the Chamber we are dedicated to playing our part to support business.
03 04 05 07 09 12 16 18 24|27 28|29
Introduction / contents Streetwork awarded Investors in People award Edinburgh Airport looks to the future Encouraging success for young workers’ scheme Getting your head round auto-enrolment Helping members grow Commercial Property feature Christmas Function feature Special Report Inspiring leaders
30 31 32 36 43 44 45 47 50 50 52|53 54
Ask the expert Partners in enterprise Training/skills feature Conference Venue feature Going international Get with IT/ Be the best In the spotlight 60 seconds Getting started New members Inspiring connections Movers & shakers
Business Comment is an Edinburgh Chamber of Commerce publication. All editorial an d g en eral en qu iries: Edinburgh Chamber of Commerce Tel: 0131 221 2999 email mayan.grace@edinburghchamber.co.uk Edinburgh Chamber of Commerce, Capital House, 2 Festival Square, Edinburgh EH3 9SU www.edinburghchamber.co.uk President: Alex Mcleod Chief Executive: Dave Birrell
David Birrell
chief executive
david.birrell@edinburghchamber.co.uk
EDITOR Mayan Grace, Tel: 0131 221 2971 Email: mayan.grace@edinburghchamber.co.uk P RODUCTION & DESIGN Distinctive Publishing, Unit 6b, Floor B, Milburn House, Dean Street, Newcastle Upon Tyne NE1 1LE Tel: 0845 884 2385 www.distinctivepublishing.co.uk ADVERTISING Distinctive Publishing, Unit 6b, Floor B, Milburn House, Dean Street, Newcastle Upon Tyne NE1 1LE Tel: 0845 884 2343 john.neilson@distinctivepublishing.co.uk FEATURE EDITORS John Dean & Francis Griss deangriss@btinternet.com FRONT COVER IM AGE studio montage DISCLAIM ER
Distinctive Publishing or Business Comment cannot be held responsible for any inaccuracies that may occur, individual products or services advertised or late entries. No part of this publication may be reproduced or scanned without prior written permission of the publishers and Business Comment.
October/November 2013
BC issue 25.indd 3
BC
3 7/10/13 11:52:02
Chambernews Streetwork awarded Investors in People award Edinburgh-based homeless charity Streetwork has been awarded a bronze Investors in People award. Margaret Burgess, Minister for Housing and Welfare, one of the people presenting the award, said: “This award shows the commitment of Streetwork and its staff to providing services of the highest possible quality to some of the most vulnerable people experiencing homelessness. Streetwork highly values its people and is committed to continuous improvement.” Linda Urquhart OBE, Chair of Investors in People, who was also chosen to present the award, said: “Streetwork has been going through significant change and this Bronze Investors in People award is testimony to the fact that the organisation has focused on getting the basics right, knowing why they exist, what needs to be done next and, most importantly, engaging the people in the organisation in how that will be achieved. “Those people are hugely loyal to service users and the purpose of the organisation and this award is for each and every person in the organisation.” Streetwork’s Chairman, Geoff Pearson, said: “Streetwork cares about people whose lives have brought them to the coldness of the street.
“Our staff go out to find and help those people, delivering high quality services, professionally but with heart and soul. We are proud to have the recognition of the Investors in People Bronze Award.” More information can be obtained from www.streetwork.org.uk
Moleta Munro move to a new showroom A leading Edinburgh homes and lifestyle store has moved to a new showroom, tripling the available space to show off their leading furniture and lighting brands. Moleta Munro – a new member of Edinburgh Chamber – will showcase brands including Carl Hansen, HAY, Another Country, SCP and Muuto at the new premises at 43-36 London Street Founded in 2007 by husband and wife team, Justin Baddon and Juliet Moleta, Moleta Munro was born from a shared passion for inspirational interiors, architectural spaces and innovative product design. Since opening, the business has evolved rapidly and now has a reputation for dealing European brands at the forefront of contemporary design. Justin, Founder and MD, said: “The new London Street showroom is beautiful, spacious and light - the perfect environment to view our selection of classic modern and contemporary furniture. “With the move, we were keen to create a space where we can experiment with new products and trends, see how products work within different interiors and provide our customers with plenty of inspiration.“ Justin Baddon
4
BC
BC issue 25.indd 4
October/November 2013
7/10/13 11:52:09
Edinburgh Airport looks to the future Edinburgh Airport is investing £25m in an expansion of its terminal building, providing passengers with more space and a new security area. The Board of Edinburgh Airport has committed to investing £150m in Scotland’s busiest airport over the next five years to allow it to better compete on the international stage and ensure that its facilities reflect the predicted growth in passenger numbers. The new £25m terminal expansion is the first major project in an ambitious investment plan. The 6000m2 facility will be built around a larger security area that will allow passengers to move through that part of the airport faster and more efficiently. There will also be new retail areas and a new airline business centre. Work on the project is estimated to create more than 100 construction jobs throughout the build period. Edinburgh Airport Chief Executive Gordon Dewar said: “Our expansion is a significant mark of our intent to transform our
EMS
customers’ experience of Edinburgh Airport through high quality facilities, outstanding customer service and one of the best direct international route networks in Europe. “This investment is the first of a number of developments that will build Edinburgh Airport’s profile around the world, helping us to compete more energetically with other UK airports and those in mainland Europe.” The extension will see the terminal move into the space currently occupied by the airport’s coach park, moving the terminal access closer to the new tram stop. Gordon Dewar added: “Our experience this summer, with unprecedented numbers of passengers and airlines at Edinburgh, highlights our ongoing need to invest in facilities to meet growing demand and to do so without any taxpayer support.
FOR ALL YOUR MAILING NEEDS
n Free Collection Service n Inserting & Collating n Labelling & Sealing n Mailsort Services n Postage Discount* n Database Management n Mailmerge Services n Response Handling n Next Next Day Local & National Deliveries * Depending on mailing meeting criteria
“We’re keenly aware of our responsibility to be the place where Scotland meets the world. This is an investment not just for the future of the airport, but for Edinburgh and Scotland and we are delighted to play our part in offering a warm welcome and, importantly, great memories of our capital city. “This is an excellent example of an exciting new development planned from beginning to end in Edinburgh, which has taken months and not years - to plan and implement. No bureaucracy - just a clear focus on what our customers want.” Work will begin in October with the new security product operational by late 2014. The new retail space will follow in 2015.
EDINBURGH MAILING SERVICES LTD info@edinburghmailingservices.co.uk Tel: 0131 552 4085 Fax: 0131 551 5145 24 New Broompark Edinburgh EH5 1RS For more information or a Free Quotation don’t hesitate to contact us.
Tel: 0131 552 4085 october/november 2013
BC issue 25.indd 5
BC
5 7/10/13 11:52:13
AdVertoriAl
Promotional Merchandise – it really does work! So what is the most beneficial way of maximising exposure to your product, services, brand and message? The answer is - Promotional Merchandise. Everyone is looking to get the best value for money from every marketing pound spent. The marketing budget seems to be an easy target when spending is reviewed. What do i get and where do i go? Getting this process wrong is easy. Choosing the right company who can suggest the best product options that fit your budget, are deliverable and can be branded in a way that ensures the message is communicated effectively is more difficult.
With over 35 years in the industry, Brand Addition has established itself as Europe’s largest and most experienced supplier of promotional merchandise, having built a customer base that reads like a ‘who’s who‘ of the UK’s top companies. We believe branded merchandise is an important part of the marketing mix and no matter how large or small your promotion or event is, we focus on ensuring the product ideas we present are; relevant and creative, delivered on time and ethically sourced and therefore protecting your reputation and your brand. Above all, we offer real value for money given our buying power across the globe and our ability to source directly through off shore manufacturers.
With offices employing over 250 staff in UK, Ireland, Germany, Turkey, Russia, and additional buying offices in Hong Kong and China we pride ourselves on offering our customers a complete service. An integral part of our operation is the support supplied by our experienced local account management such as Nicky Gold, who has been the Account Director for Scotland for the last 21 years. For more information contact Nicky today on 07768 084844 or email nicky.gold@brandaddition.com to discuss how promotional merchandise can be the cost effective solution to your marketing promotions.
Nicky Gold 07768 084844 / nicky.gold@brandaddition.com
6
BC
BC issue 25.indd 6
october/november 2013 7/10/13 11:52:17
Capitalview Encouraging success for young workers’ scheme An update on the work of The Edinburgh Guarantee by Sandy Begbie, Group Operations Officer – Standard Life. The Edinburgh Guarantee initiative came into being at the end of 2011 when the City of Edinburgh’s new Chief Executive, Sue Bruce, engaged the city’s largest employers to help understand why it was the worst performing area in Scotland for getting its school leavers into either training, education, or a job. The response from across the city, from all sectors, has been hugely encouraging, and there’s a real sense of the city working together on the issue of Youth Employment. This support has come in lots of diverse forms, from jobs and internships to resources. At Standard Life we’ve supported the initiative in different ways. At the centre of our support is our Edinburgh Guarantee Scheme. This is a programme designed to offer recent school leavers the chance to come and work for us, in a real, paid job for six months. We support them and work to improve their skills with a series of workshops on topics such as communication skills, teamwork, presentations, CV building, planning and meeting contribution. The programme has been a huge success, and of the last cohort of 15 that graduated in August, 10 have stayed with us. Additionally, we’ve supported the Edinburgh Guarantee team by seconding one of our managers and hosted a business breakfast for Financial and Professional Services employers. There’s now a working group looking at how we can work collaboratively to create opportunities for our city’s young people. I volunteered to lead this group on Sue Bruce’s behalf, and there are other groups which represent other sectors in the city, including Energy, The 3rd Sector, Hotel & Catering and Retail. This ‘sectoral’ approach is vital for how we continue to respond to the challenge and target our resources sensibly.
Sandy Begbie
Group Operations Officer – Standard Life.
The focus on creating real jobs and opportunities has never been so intense. I was delighted to host the launch of Make Young People Your Business week at Standard Life House recently. Angela Constance, the Minister for Youth Employment, attended the event at which she announced Scottish Government support for a new Investing in Young People award. We welcome any initiative that encourages business to take on young people.
Since the Edinburgh Guarantee started, Edinburgh has moved from being the worst performing local authority area to the best city region, and 17th overall. Before the Guarantee began, Edinburgh had on average 550 young people leaving school each year into unemployment. In less than two years that number has fallen to just 269.
Our support for the Edinburgh Guarantee has demonstrated the real value that young people bring to the workplace. Our programme is now established as part our talent pipeline and we’re working on supporting this type of work in other parts of the country.
The work will carry on until we’re able to help every single young person in the city fulfil their potential, and it’s not just us, the Guarantee is a coming together of many other businesses and organisations, all working to do the right thing.
“Our support for the Edinburgh Guarantee has demonstrated the real value that young people bring to the workplace. Our programme is now established as part our talent pipeline and we’re working on supporting this type of work in other parts of the country.” October/November 2013
BC issue 25.indd 7
BC
7 7/10/13 11:52:20
E C A L P K R O W S N O I PENS T A H W LOOK E V ’ E W P U D E W E R B New solutions for workplace pensions Auto-enrolment affects every employer in the UK. Next on the menu are smaller businesses, like yours. Before you can say ‘Double Espresso’ you’ll need a plan. You should aim to be prepared at least 6 months in advance of your staging date – so you’re good to go when the time comes.
Speak to your financial adviser or for more information on auto-enrolment go to goodtogopensions.com
Standard Life Assurance Limited is registered in Scotland (SC286833) at Standard Life House, 30 Lothian Road, Edinburgh EH1 2DH. Standard Life Assurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. www.standardlife.co.uk © 2013 Standard Life, images reproduced under licence BC issue 25.indd 8 MC00100 Hero Coffe Ad 280x210 [Employer] AW.indd 1
7/10/13 11:52:22 27/08/2013 11:38
Getting your head round auto-enrolment It has been a year since the biggest change in the history of pensions began. Since October last year, the very biggest employers have had to join their workers into a pension. As we approach the end of this year and move into 2014, more and more companies will need to do this. By 2017 everyone, even the smallest employers must comply with the new rules.
n Register with the Pensions Regulator after you have autoenrolled. You must do this at least 4 months after your staging date. At Standard Life we have spoken to our clients to understand the capabilities needed to support them and have developed robust, scalable solutions that can support employers with their new duties, whatever the size of company. Find out more For more information on auto-enrolment and what you need to do to prepare, speak to your financial adviser or visit www.goodtogopensions.com
At Standard Life we have already helped our largest clients meet their staging dates. And we are here to help smaller companies too. Our experience with employers staging in 2013 has shown the main things that companies should look out for when preparing for auto-enrolment. Here are some top tips on getting your head round auto-enrolment. n Make sure you leave enough time. Many employers underestimate the ‘to-do’ list and how long this will take. For example, any changes to employees’ contracts requires a minimum 3 months consultation period. Check your staging date on the Pensions Regulators website, which is based on how many employees you had on 1 April 2012. n Align your auto-enrolment timeline with your business timeline. Aligning auto-enrolment with important dates, such as payroll, makes it easier to plan when you need to do what
graeme Bold Workplace Proposition Director
n Check existing contributions levels if you already have a workplace pension. What you are paying may already meet the minimum – visit the Pensions Regulator website to test your current contribution levels. n Engage early with partners. This includes advisers, payroll providers and pension providers so that all parties are clear on the role they play.
n Choose your communication strategy. Think about whether to use generic communications or take a targeted approach. A well planned communications strategy has proved instrumental in minimising opt-out of pension schemes. n Choose a default investment fund suitable for your workforce. If you have an existing investment solution, don’t assume it will be appropriate for auto-enrolees. It’s important to ensure there is robust governance in place too.
21
1 2 1 28
october/november 2013
BC issue 25.indd 9
1
CI
CAB TY
3
n Consider using a waiting period. Use a waiting period to align auto-enrolment contributions with your payroll. This avoids calculating and managing part payments, making administration easier. A waiting period does not delay all duties, for example communicating to employees.
S
n Know your data. It is easy to underestimate the complexity of the data required, gathering the data from different systems and making sure it’s in the right format. Make sure your data is clean and in a format that is easy to work with. The better your data, the easier the auto-enrolment journey will be.
01
13 11:38
Businessnews
BC
9 7/10/13 11:52:25
Royal Edinburgh Military Tattoo Stadium
Find out more at www.sir-robert-mcalpine.com Scott House, Mid New Cultins West One Business Park Edinburgh, EH11 4DH
Tel: 0131 458 4255 Fax: 0131 458 4254 Email: edinburgh@sir-robert-mcalpine.com
Tabard IT: contact us for local IT support With over 25 years experience in IT support and management, Tabard IT can really help you make the most of IT. We can provide support for existing networks as well as advise, supply and set up new ones, and maintain them for you. We are a one-stop shop for: Hardware/software advice & support
E-mail, anti-spam, web hosting
Server setup and maintenance agreements
Mobile device setup and use
Procurement of hardware and software
Cloud-based and on-premises systems
See our website at:
Tabard IT Ltd
www.tabardit.co.uk
Room 2/18 Spitfire House
Call or e-mail us to arrange a no-obligation visit to discuss your business IT requirements,
ďŹ nd us on:
or visit our new website.
10
BC
BC issue 25.indd 10
Turnhouse Road Edinburgh EH12 0AL t: 0131 339 9448
e: help@tabardit.co.uk
w: www.tabardit.co.uk
october/november 2013 7/10/13 11:52:28
BC issue 25.indd 11
7/10/13 11:52:29
Chambernews Helping members grow Edinburgh Chamber continues to work with members to deliver high value products and services in a challenging trading environment. At the centre of our existence is our membership pledge to help members grow their businesses, reduce costs and to represent our members’ interests. That is why we constantly work on improving the benefit package to ensure members save money through a variety of discounts including free HR and legal helpline, and to this we now add discount savings on utilities, merchant services and foreign exchange. Here are some of the many ways Edinburgh Chamber can help you:
Scotland is home to some of the UK’s leading internationally trading companies from our world renowned food and drink exporters to some of the most specialist engineering firms. In dealing overseas, foreign exchange and international payments are commonplace; whether it is paying for materials sourced abroad or receiving payment for supplying goods or services to international customers. However, with this businesses face increased costs, and are often at the mercy of the volatile foreign exchange markets. Managing currency risk is an essential part of running a business dealing internationally but it can often be ignored to devastating effect on the profits. Sudden lurches in rates could have a serious effect on a company’s profitability. The current climate is a particularly trying one for those whose businesses span more than one currency. Even though unemployment remains high across most of Europe, the euro remains strong against the pound. As a result, British businesses exporting to Europe are benefiting from the downwards pressure on the pound. Many are taking advantage of the current situation by fixing
12
BC
BC issue 25.indd 12
October/November 2013
their exchange rates for the next six months to ensure they remain competitive in Europe. British businesses which buy goods in US dollars too are suffering from exchange rate fluctuations. Only six months ago, a pound bought $1.60 – now it is around 5 cents lower. Those few cents can make a serious difference to a business: one that could have been managed had the business considered a forward contract at $1.60 at the start of the year. Approximately 80% of UK SMEs still use their relationship bank for their foreign exchange requirements. Companies which trade internationally can instead use foreign exchange specialists and the benefits are tempting. Rates are typically from 1pc to 3pc better and your personal dealer is always on hand to help you make more informed currency decisions. As one of the key promoters of International trade in Scotland, Edinburgh Chamber of Commerce is always looking for ways to support its members who are helping trade the UK out of recession.
one of the UK’s leading currency providers who supply the British Chambers of Commerce with Chamber Foreign Exchange. By working with the Chamber, members have access to exclusive offers, highly competitive rates or exchange and expert assistance from their personal dealer to help negate the risks associated with foreign exchange. Edinburgh Chamber members are entitled to a free foreign exchange health check to assess how foreign exchange affects their business as well as the rates and fees you currently pay. We will also assess the currency products and tools which you use and make recommendations to help you manage your foreign exchange exposure more effectively. Chamber Foreign Exchange is safe, secure and easy to use. Call us on freephone 0808 163 5138 or email chamberfx@moneycorp.com. † A foreign exchange ‘health check’ usually costs between £250 and £500 depending on the complexity of FX exposure and overall trading requirements.
As a result the Edinburgh Chamber of Commerce have partnered with Moneycorp,
7/10/13 11:52:30
discounted rates on card payment acceptance for members
Top five energy tips for start-ups Get a head start on your energy procurement Rising energy costs have an impact on every business operating in the UK today, but new businesses are at an advantage. As the owner of a start-up, you have the opportunity to build energy management and procurement strategies into your operational procedures from the ground up. Good energy procurement and management can be the difference between success and failure; get your energy prices right and you could have a significant competitive advantage over your rivals. The range of tariff and contract options available from suppliers in the UK market can be intimidating, especially if you’re just starting out. To help you navigate the energy market, we’ve put together our top five energy procurement tips for new businesses. • Know what you want. Don’t enter into an energy contract without first researching the kind of products that are available to new businesses.You may think new businesses are limited to fixed price contracts, but you may also be able to get a flexible or semiflexible deal. Flexible deals can help you make significant savings over the length of your contract.You should also decide how long you’d like your contract to last. For instance, fixing your energy price for three years will give your business some budget stability while your business is getting off the ground. • Set a realistic budget. Factor your energy overheads into your operating budget and make sure you can meet your financial obligations to your energy supplier. As a new business, it’s important to establish a good credit history with energy suppliers.
face credit objections from your proposed supplier. The UK has a complex energy market and suppliers take on a lot of risk, so they can often be particular about the kind of customers they’re willing to accept. Some suppliers won’t deal with new businesses at all. If you find yourself facing credit objections, seek expert advice. • Compare prices. Your energy supplier will send you a list of unit prices available for each contract type you’re considering. At this point, you should shop around and compare prices with other suppliers to make sure you get the best deal you can. • Buy at the right time. Make the energy market your business. Monitor the press for pricing news and events that may affect energy supplies. By becoming more aware of the energy market and how prices fluctuate, you have a better chance of fixing your deal when prices are low. In short: make sure you know what you can afford to pay, the type of contract you’d like to agree, and the length of the contract you’re prepared to enter into. The more informed you are about the energy industry and your own requirements, the better off you’ll be when you’re setting up your energy accounts. Rachel Scott / Chamber Relationship Manager, d: 0191 425 4768 (Direct Line), m: 07713567322, rachel.scott@utilitywise.com, www.utilitywise.com
As the number of UK consumers choosing to pay for goods and services using credit and debit cards continues to grow, Edinburgh Chamber of Commerce members are reminded that they can take advantage of discounted rates for credit and debit card acceptance through our preferred partner, First Data Merchant Solutions. First Data Merchant Solutions is part of the global First Data Corporation which currently enables over six million merchants to accept card payments around the world. ‘We are delighted to be helping Edinburgh Chamber of Commerce members get more value from their card acceptance,’ said Raj Sond, General Manager, First Data Merchant Solutions. ‘It’s our goal to make card acceptance simple, secure and reliable for our customers.’ Electronic payments have continued to grow in the UK both online and offline. According to the Merchant Acquiring in Europe 2012 report: • the average UK business accepting cards in a shop-type environment via a point of sale terminal had 19 card transactions per day in 2010 with a £50 average transaction value – up from £43 in 2001. • 70% of adults (36.6 million people) used payment cards to purchase goods and service over the internet in 2010 If you’d like to find out more about our discounted credit and debit card acceptance offer through First Data Merchant Solutions, call 0800 652 5808 quoting T917 Edinburgh Chamber of Commerce, between 8.30am and 5.30pm Monday to Friday. First Data Merchant Solutions is a trading name of First Data Europe Limited, a private limited company incorporated in England (company number 02012925) with a registered address at Janus House, Endeavour Drive, Basildon, Essex, SS14 3WF. First Data Europe Limited is authorised by the UK Financial Conduct Authority under the Payment Service Regulations 2009 for the provision of payment services (FCA register No. 582703).
• Prepare to face credit objections. New businesses do not have an established credit history with energy suppliers, so you could
october/november 2013 BC issue 25.indd 13
BC
13 7/10/13 11:52:33
AdVertoriAl
British Airways tenth anniversary of operations to London City from Scotland Ten years ago this month British Airways opened a new chapter in its long history of operating to Scotland. The airline’s first flight between London City Airport and Edinburgh took off on 26 October 2003. And, in the decade since, the schedule between the two airports has doubled in frequency, with up to eight return flights a day operated by BACityFlyer, which boasts a fleet of 14 new Embraer 170 and 190 aircraft, one of the most modern and environmentally efficient fleets in the UK. “Our routes between London City and Edinburgh continue to prove extremely popular with our customers,” says Luke Hayhoe, BA CityFlyer’s commercial manager. “The airport’s location, at the heart of London’s financial district, obviously makes it ideal for commuting between the Docklands and Edinburgh with its strong financial services sector. “However, leisure passengers have become increasingly aware of just how convenient London City Airport is for those wanting to take in the sights or a West End show in the city’s Theatreland district.”
14
BC
BC issue 25.indd 14
“Our schedule between London City and Edinburgh means that we now have three services departing Edinburgh before eight in the morning. “Our late evening flight from London City gives business customers the opportunity to extend their working day should they need to do so.” “And, of course, for those wanting to travel further afield, British Airways now flies to 23 European destinations from London City, as well as operating its twice-daily business class service to New York, so our customers have a great choice of destinations whether they are travelling for business or leisure.” At only a decade old, British Airways’ operation between Edinburgh and London City might be considered something of a relative newcomer compared with the airline’s commitment to Scotland, which stretches back more than 60 years to the middle of the 20th century. So important is the Scottish capital to British Airways (last year it carried 1.4 million customers between Edinburgh and London’s Heathrow, Gatwick and City airports and Edinburgh) that the airline now operates
more daily return services to Edinburgh than to any other airport on its global network. But it is not only in connecting Scotland with the rest of the world that British Airways plays an important role in the economic wellbeing of Scotland, its businesses and its people. The airline directly employs more than 1,300 people in Scotland , 110 of whom are flight crew and cabin crew BA CityFlyer’s Edinburgh base – and supports another 4,000 jobs in Scotland. Some 800 cabin and flight crew live in Scotland, but commute London to fly, most of them on the airline’s long haul flights to every part of the globe. A recent report by Oxford Economics concluded that British Airways spends about £140 million a year on products and services from companies located in Scotland. And every year British Airways passengers consume nine million litres of Highland Spring water – enough to fill nearly four Olympic sized swimming pools - and three million packets of Walkers shortbread and biscuits in the airline’s executive lounges and aircraft.
october/november 2013 7/10/13 11:52:33
Chambernews
01 02
03
The Edinburgh Chamber is ‘ahead of the curve’ in its anticipation for business applications to join the Chamber from Eastern Europe, with the EU’s Freedom of Movement Rules changing on the 1st January 2014. Therefore; The Romanian Economic Development Group within the Edinburgh Chamber of Commerce has been created.
01
The 3 founders;Vasile Toch, Graham Carnie B.A. and Father Marcel Oprisan. Also; in the photo Dr Mihai Delcea, Head of the Romanian Consular Office in Edinburgh, who has given his active and kind support to the project.
02
Dr Ion Jinga the Romanian Ambassador to the UK.
03
Georgiana Barbieru the Photojournalist and Interpreter in conversation with David Birrell the Chief Executive of the Edinburgh Chamber of Commerce, discussing the plan.
Contact information: Graham Carnie B.A. Tel: 07901 565 192 email: grahamcarnie@hotmail.com email: graham@grahamcarniephotography.co.uk
October/November 2013
BC issue 25.indd 15
BC
15 7/10/13 11:52:35
CoMMerCiAl ProPertY FeAture
Commercial property sees upturn in conďŹ dence as economy recovers to investing in new property remains the need to keep costs under control and the impact a purchase or lease may have on company cash flow. That is true of all companies but particularly so for small businesses taking their first tentative steps towards expansion and such considerations play a key role in selecting the right property. To address those concerns, the number of companies seeking lease arrangements rather than buying outright remains strong, although there are still companies that prefer the idea of owning
As the economy recovers from hard times, so the signs of confidence in the commercial property sector continue to grow. Among the latest evidence was the British Property Federation’s annual conference which heard that those working in the UK real estate sector believe there are signs of improvement across the UK. In addition, recent figures suggesting that the recession was nowhere near as deep as once thought, and that the economy is recovering anyway, have persuaded many companies that the time has come to invest in property again. So, given this growing confidence, where does
16
BC
BC issue 25.indd 16
their own premises, seeing it as an investment for the future. Often, bringing in expert help can make it easier to get the process right. The role of the property consultant when a company has decided to invest is to take as much of the hassle away from the process as possible and address all these issues. Their knowledge can save a lot of time and, as the economy recovers and companies find themselves eager to get on with the job, bringing in that expert help can be invaluable.
Edinburgh stand? The answer is that the city is well placed to take advantage of the upturn and offers an exciting and expanding commercial market. All over the city, new development areas are being opened up and old sites are being transformed as Edinburgh continues to develop its commercial offer. The range is extensive, from newly-constructed modern office blocks to plenty of refurbishments of historic buildings being converted for new uses. Recent surveys of businesses seeking to expand or relocate have suggested that the main considerations when it comes
Sales, Lettings & Rent Reviews of all types of Commercial & Industrial Property throughout City of Edinburgh, Lothians and Scottish Borders David M Bell 7 Beanston Cottage, Beanston, Haddington EH41 3SB T: 01620 880568 M: 07804 042379 E: dmbproperty@btconnect.com
october/november 2013 7/10/13 11:52:42
BC issue 25.indd 17
7/10/13 11:52:42
CHristMAs FunCtion Venue FeAture
Getting ready for the season of goodwill It’s that time of year when people are thinking about booking that all-important Christmas Party. A good Christmas Party can do wonders for staff morale and in Edinburgh the chance of finding the best venue for your needs is very high indeed. The city and surrounding area is blessed with excellent restaurants, hotels and other venues that can stage the best parties possible, taxi companies that can get you home or hotels and guest houses should you decide to spend the night. So how do you know how to select the best venue? Well, it’s all down to first impressions - do you like the décor, does it look like it can generate a good atmosphere, are the staff friendly? Themed parties can work really well so consider what will generate the most goodwill and what kind of event will appeal to most people. It is crucial to continue that mindset when selecting venues that make everyone feel welcome. Older staff members might not appreciate a busy pub, younger ones might not want a restaurant whose clientele are
18
BC
BC issue 25.indd 18
normally on the older side. It’s worth putting a bit of thought into making a choice that strikes the right balance. Choosing the right menu is important as well. People like choice so even though most guests will go for the traditional Christmas meal, it’s a good idea to make sure there is an alternative - and definitely a vegetarian option. Also, people like to be appreciated. Maybe your staff and suppliers have gone over and beyond what was expected of them to help the business. A good boss knows to acknowledge that at the Christmas party. Maybe a tribute in a short speech or a thank you note on place settings would be a good idea. And, yes times, have been tough, yes, budgets have been tight, but a cheap party looks cheap so if you are a boss who is determined to hold one, loosen the purse-strings a little err on the side of generous and your staff will appreciate the gesture.
This year celebrate the festive season in Edinburgh’s most iconic setting Edinburgh Castle. Treat yourself to one of our mouthwatering Christmas lunch packages. Whether you are dining with your colleagues, friends or family, we have a fabulous festive lunch for you. With unrivalled views of Edinburgh’s skyline, it’s the perfect way to start your Christmas celebrations in style. All our lunches include sumptuous festive fare and include entry to the castle allowing you to explore this mighty fortress at your leisure. From Renaissance music to Jacobite soldiers, Christmas carols and even a visit from Charles Dickens, our festive events run throughout December in our atmospheric Great Hall.It’s a great way to finish of your Edinburgh Castle experience. For more details and to book visit www.edinburghcastle.gov.uk/festive Tel: 0131 668 8686 Email: hs.functions@scotland.gsi.gov.uk
october/november 2013 7/10/13 11:52:44
Festive Lunch & Dinner
GET TOGETHER WITH FRIENDS, FAMILY OR COLLEAGUES AND ENJOY A SUMPTUOUS FESTIVE MEAL IN OUR BREAD STREET BRASSERIE. 2 courses for £16.95 | 3 courses for £19.95
BREAD STREET BRASSERIE 34 BREAD STREET, EDINBURGH, EH3 9AF TEL: 0131 221 5558 OR EMAIL: RESTAURANT@POINTHOTELEDINBURGH.CO.UK
The Perfect Christmas Present The Gift Voucher Half Day Visit Including: Lunch or Afternoon Tea From £42.50
Blissful Spa Day Stobo Castle Health Spa, Stobo, Peeblesshire, EH45 8NY Tel: 01721 725300 reservations@stobocastle.co.uk www.stobocastle.co.uk
Including: 2 Treatments & Lunch From £109.00
Vouchers valid until 31/12/14
october/november 2013 BC issue 25.indd 19
BC
19 7/10/13 11:52:45
AdVertoriAl
Celebrate Christmas in style at Edinburgh Castle
This year celebrate the festive season in Edinburgh’s most iconic setting - Edinburgh Castle. From Renaissance music to Jacobite soldiers, Christmas carols and even a visit from Charles Dickens, our festive events in the castle’s atmospheric Great Hall are sure to bring festive cheer. For that extra special experience why not treat yourself to one of our mouth-watering Christmas lunch packages. All our lunches include sumptuous festive fayre and include entry to the castle allowing you to explore this mighty fortress at your leisure. Whether you are dining with your colleagues, friends or family, we have a fabulous festive lunch for you. With unrivalled views of Edinburgh’s skyline, it’s the perfect way to start your Christmas celebrations in style. There are three fabulous festive lunch offers to help you start your Christmas festivities. Christmas lunch Set in the merry surrounds of the Jacobite Room and boasting panoramic views of Princes Street, New Town and beyond, indulge in a truly memorable Christmas lunch experience with us.
20
BC
BC issue 25.indd 20
Continue your festive experience by exploring the castle. Discover the colourful story of the castle’s past on a free guided tour with our expert castle guides, marvel at the nation’s crown jewels or smell the gunpowder after the One o’Clock Gun fires. Bookings are available on 5th - 8th and 11th 24th December 2013 £35 per person Crown Christmas lunch Make your office Christmas lunch extra special by celebrating the festive season in the UK’s number one heritage attraction. Set in the heart of the castle, the majestic Queen Anne Room, this luxury lunch package is for parties of 10 or more and is exclusively available on 12th, 13th, 19th and 20th December 2013. The package includes a half bottle of wine, cash bar and table service. £40 per person
Our chef will introduce each of the four courses while our expert sommelier will describe the specially selected wines that accompany each delicious course. These exclusive lunches are being held on 8th and 15th December 2013 and will be held in the Queen Anne Room at 1pm. £52 per person For more details and to book visit www.edinburghcastle.gov.uk/festive Tel: 0131 668 8686 Email: hs.functions@scotland.gsi.gov.uk
Christmas Wine & dine Sample the best of Scottish cuisine at our exclusive Christmas Wine and Dine lunches.
october/november 2013 7/10/13 11:52:50
St Columba’s Hospice
BURNS SUPPER
y Hosted b
Featurin g
nbar Karen Du
Des Clark e
Also Featuring
James Martin & Keara Murphy
october/november 2013 BC issue 25.indd 21
BC
21 7/10/13 11:52:52
version 4:support ad
18/9/13
09:49
Page 1
CALLING ALL BUSINESSES!
Show your support for local Edinburgh charity Royal Blind
An Edinburgh institution since 1793, Royal Blind provides education, care and employment for people of all ages with a visual impairment and other disabilities, from across the UK. Supporting Royal Blind is a perfect way for your company to make a positive difference to the local Edinburgh community.
Did you know A recent Third : Survey (May 20 Sector 13 that half of cons ) found umers are more likely to buy from a company th donates to char at ity.
Ways for your company to show support: FUNDRAISING EVENTS Your company can buy a table or sponsor one of our popular fundraising events, including: > ‘Rabbie’s Girls’ Burns Night for ladies in January > ‘Try and Score’ Celebrity Sports Quiz in May > ‘Try and Score’ Celebrity Golf Day in August
TAKE ON A FUNDRAISING CHALLENGE During Royal Blind Week (Monday 24 February – Sunday 2 March) why not take on a ‘Blind For A Day’ challenge? > Encourage a team to be blind-folded in the office, during lunchtime or for a special activity such as a blindfolded round of golf! > Organise a simple dress up or dress down day in your workplace.
MAKE A DONATION Every hour of every day Royal Blind spends £1,445 on our vital services. Could your company sponsor an hour of our work, or even a full day? Your donation can help transform the lives of blind and disabled people.
www.royalblind.org
Royal Blind, PO Box 500, Gillespie Crescent, Edinburgh, EH10 4HZ Contact: Alisdair Caulfield Email: alisdair.caulfield@royalblind.org Tel: 0131 229 1456
SC017167
BC issue 25.indd 22
7/10/13 11:52:53
Have your next meeting in a perfect setting Looking for the perfect venue for your next meeting or event? Look no further than QMU’s meeting and conference facilities. Edinburgh Chamber Members Offer: 20% discount on room hire until 31st March 2014. Please quote code: QMUecc Whether you’re organising a professional conference, seminar or workshop or are holding a social group gathering or a celebratory event, we can offer a comfortable, attractive space with a package to suit your needs. QMU can offer: n a lecture theatre that can accommodate up to 250 people; n smaller meeting and event spaces; n high-tech facilities- AV, plasmas screens, interactive smartboards, electronic voting system; n in-house technical support; n bespoke catering packages for up to 300 clients; n an alternative wedding venue at competitive rates;
BC issue 25.indd 23
n grounds, buildings and specialist clinical and research spaces for film shoots; n opportunities for local people to attend public events, lectures and open days. See QMU website for forthcoming events and n an impressive collection of green credentials and awards. Set in 35 acres of beautiful grounds, QMU not only has an extensive variety of spaces available for hire it also has onsite accommodation and a newly refurbished Sports Centre. Our campus accommodation offers 700 ensuite bedrooms, clustered in self contained flats (2 star). Each flat has its own kitchen with dining and living area. We can offer individual rooms or 3, 4, 5 and 6-bed flats
QMU Sports Centre has state of the art cardiovascular machines, fixed weights machines and a free weight facility. Our new equipment, from Life Fitness, has been developed to improve the energy efficiency of QMU, reducing the Carbon Footprint and helping it become a greener facility. So why not try our award winning sustainable campus for your next event? To discuss your conference or event requirements in more detail or to arrange a site visit, please call: Sarah Whigham on T: 0131 474 0000 (say ‘EVENTS’) or E: events@qmu.ac.uk
www.qmu.ac.uk
7/10/13 11:52:55
Specialreport Partnership, pioneers and perseverance pay in inspiring talent Talented people are at the heart of every successful organisation. Inspiring, recruiting and retaining talent is close to the heart of Edinburgh Chamber and its partners, and in this issue we feature how some of our partners approach this vital task. For our partners in Further and Higher Education, inspiring talent is more than just good business – it is their business. It takes only a few moments in the company of Professor Petra Wend, Principal of Queen Margaret University, to catch the “talent bug.” Her enthusiasm for working to develop talented young people is infectious, her determination obvious. After all, this is a woman who has worked throughout Europe, in London and in Scotland developing pioneering projects and programmes designed to help people discover, develop and nurture their talents. For the past four of those years, she has been at the helm at Queen Margaret University. She dismisses talk of Higher Education simply as a form of job training, insisting its role is broader than that and is to develop thinking, thoughtful and flexible young people who are well educated and adaptable. “We work very closely with business – we have business advisory boards across the areas in which we operate. We know what they need and we think we are doing a good job in providing talented young people.” Partnerships with the private sector play a key role – for example working with Apex Hotels
24
BC
BC issue 25.indd 24
October/November 2013
on hospitality and tourism to provide real-life, invaluable working experience for students. The University’s latest piece of trail-blazing pushes the boundaries of traditional education to inspire young people to take opportunities they might not otherwise consider, and in doing so supports the development of some of Scotland’s key growth industries. And it involves a unique partnership of the University, Edinburgh College, the private sector and four local authorities – initially funded directly or in kind, by the participating partners. The new Academy model is offering both real work and educational opportunities for senior school pupils in Edinburgh, East and Mid Lothian, and the Scottish Borders. The initial East Lothian Hospitality and Tourism Academy pilot not only aimed to enthuse youngsters, it focused on raising standards across the industry. After only one year in operation, the first Academy’s 16 – 18 year olds are reaping the rewards – some progressed to a guaranteed place in a related subject at Edinburgh College, while others will complete the full two year Academy programme enabling them to transfer directly into the second year of the BA (Hons) International Hospitality and Management at QMU. Now,£4.6 million of funding has allowed the partners to develop new Academies in different specialisms. This has opened up further opportunities for more pupils both in and beyond East Lothian. In September 2013, over 170 enthusiastic school pupils secured their places in one of four Academies – Hospitality and Tourism, Food Science and Nutrition,Health and Social Care and theCreative Industries. Principal Wend explained: “It is easy to see and understand the benefits of Academies – developing talented young people to work in growing sectors of national importance. It also helps young people understand there is a vast
range of opportunity available across all of the sectors. For example, hospitality needs more than chefs, bar staff and waiting staff. It needs people in HR, finance, marketing and so on.” At the core of this ground-breaking model is the total buy-in from industry. By working with partners from hotel groups such as Novotel, The Point Hotel and the Marriott the University is creating a dynamic workforce.
7/10/13 11:52:58
The learning model, which offers lots of applied industry knowledge and practical opportunities, is suited to a diverse range of talented young people. As part of the new Health and Social Care Academy, student work experience is offered in collaboration with NHS Lothian and other care providers. Also, by getting an insight into the food manufacturing industry - one of Scotland’s largest manufacturing sectors - students
on the new Food Science and Nutrition Academy are being given a head start. In addition, the Scottish Government has identified the creative industries sector as an area of potential growth. This presents a very promising picture for students in the new Creative Industries Academy. Professor Wend concluded: “Through progressive partnership working and a total commitment to ‘make this work’ we have a
model which hits all the marks – transferable skills development, educational and work opportunities, a blend of academic and practical learning, as well as industry insight. We hope that our new Academies’ model will make a significant contribution to the nurturing of young talent and to the economic development of Scotland’s key industries.”
October/November 2013
BC issue 25.indd 25
BC
25 7/10/13 11:53:02
Specialreport Inspiring Talent Retail water competition was introduced in Scotland in 2008 and, since then, the market has been a fast moving place. Business Stream is a dynamic, growing company and Scotland’s leading provider of water and waste water services to businesses. It partners with businesses across the UK, offering innovative solutions to help customers take control of their water usage, saving them money and time. The company puts customers at the heart of everything it does and to do this successfully it needs great people. It is always looking for talented individuals to join the team and bring fresh skills and experience from across a range of backgrounds and sectors. The company understands that moving roles in this economic climate might feel risky, so it spends time with each candidate during the selection process to ensure a move to Business Stream is right for them. It also offers a competitive benefits package, including a performance based pay and bonus scheme, employee discounts and a chance to join one of the best pension schemes in the UK. Following a bespoke induction programme, its people work towards achieving clear objectives that contribute directly to Business
Stream’s success.The company encourages and rewards strong performance and, through its learning and development programme, makes sure everyone has the tools they need to do their job and reach their full potential. It also understands the importance of talking to each other, whether it’s through our intranet updates, regular employee gatherings or internal email newsletters. The company invites everyone to get together to discuss key business issues every quarter at the ‘Big Conversation.’ It uses its ‘Big Picture’ to illustrate the marketplace and how each staff member can influence and contribute to the success of its strategic objectives. CEO Mark Powles introduces each session then it’s over to small cross functional teams, facilitated by trained colleagues, to discuss and debate current issues and share outcomes from previous occasions. These collaborative sessions ensure knowledge is widely shared across the business and creative solutions to problems are found. Since launching last year, the events have been well attended and the energy and enthusiasm
shown at each one is an indication of the high level of engagement they deliver within the teams. Jude McCorry, a national strategic account manager at Business Stream, said: “‘In my previous sector the biggest challenge faced around employee engagement was how to get employees on board with the organisation’s vision, mission and goals and ensure they feel part of and contribute to the overall organisational strategy. “When I joined Business Stream I was delighted to see how they encourage the on-going alignment of individual goals to organisational objectives and strategy with the ‘Big Conversation’ events. This not only engages employees but ensures that everyone is on the same page as priorities shift for the company, and everyone feels part of and can help work/change towards the overall strategy.”
How can technology Inspire Talent? By Colin loveday, MD, 4G Scotland Limited Talent could be defined as the recognition of ability by others in any given field, being the result of thousands of hours of quality practice, great coaching, opportunity, circumstance, a little luck and yet more quality practice.
26
industries are providing a huge number of role models, companies, products and services that inspire a new generation and a few of the older ones! Everything is getting faster in our digital lives; product cycles, processors, networks, and development cycles.
This article will focus on a few examples of where inspirational sparks have been a catalyst for success, plus digital sectors where the ignite sparks are waiting to be ignited by digital technology.
Digital industries are hugely influential in shaping our world. The rise of mobile phones, the penetration of computing devices, the type and widespread nature of social communication, gaming, entertainment and 3D printing technologies have all developed at a pace that continues to accelerate.
Inspirational sparks can come from anywhere; parents, a personal hero, coach, teacher, new discoveries to name a few. Digital technology
The Games industry has always inspired people to participate in technology. Dare ProtoPlay is the UK’s biggest indie games
BC
BC issue 25.indd 26
october/november 2013 7/10/13 11:53:05
festival. Held in Dundee it brings together teams of student game designers from all over the world to compete and show off their creations. The level of enthusiasm was infectious and the quality of the work superb and drew 15,000 visitors over four days. This author’s eight year old son was one of the many who were inspired to take part as a junior game judge but also to participate in learning to write code for the first time with the Scratch system. Coding is a valid and worthwhile occupation meeting our digital needs and desires and must be encouraged at all levels of education. Greater participation will always encourage further engagement. Digital technology is becoming increasingly democratic, no longer the preserve of the wealthy or the few. Mobile phones have made high tech computing power available to the masses on a global scale. We use it for frivolous means or to save lives and everything in between. Mobile phone usage on the African continent never ceases to inspire through the social benefits it facilitates in health and commerce. Your senses are now at the heart of a battle between technology providers as the move from ears to eyes continues at a pace in the telecoms industry. The devices to access your digital world will be wearable and flexible. It is no surprise that the world’s largest digital technology companies are patenting thousands of Graphene based designs. Graphene is a thin, flexible, strong and electrically conductive material that will revolutionise among other things how information is displayed. Provision of a superfast robust communications network for data transfer is a vital component to provide the infrastructure for innovation to take place and talent to flourish. 4G (or LTE) is a vital mobile technology that needs a wide and rapid uptake so that as a nation we maintain our competitiveness. One cannot fail to be inspired by the recent digital innovations. Every day the exposure to and participation in these is growing worldwide, and it won’t stop anytime soon. The great opportunity for all of us is to embrace this change. There is sufficient opportunity and motive for all to be players that shape our digital world.
Developing potential for today and tomorrow By Claire Marr Senior Talent Manager, Lloyds Banking Group Lloyds Banking Group’s vision is to be the ’Best Bank for Customers’ with a clear purpose of ‘Helping Britain Prosper’ and an integral part of our journey involves supporting all our colleagues and people from across society to realise their potential. Becoming the Best Bank For Customers Helping colleagues develop their leadership and technical capability is a key priority for the Group and we provide a fantastic range of resources to support their ongoing development. In 2012 our commitment was recognised when we were rewarded with a HR Excellence Award for Best Learning and Development Strategy. When colleagues are identified as having potential for larger leadership roles in the future, we actively support them through a range of development solutions sponsored by Executives across the Bank. Helping Britain Prosper Almost 20% of the Group is based in Scotland and as a result we play a major role in supporting the national economy and community.We place huge importance on helping people at the very start of their career and the following details some of the many initiatives we are proud to support: n Apprenticeships - We currently have 500 apprentices across the UK, rising to 1,000 by the end of the year on this work based training programme. It is designed for school/ colleague leavers and is aligned to specific roles in the Bank with apprentices joining straight into permanent roles and receiving full pay and benefits equivalent to new joiners n Scholars - 120 scholars from across 6 universities, including Edinburgh, are participating in this programme which encourages and supports young people from families with below average income to go to university. Students receive a bursary, paid summer internships with the Group, mentoring and support from our colleagues. In addition, scholars are encouraged to volunteer in their community for 100 hours
n Career Academies - 80 students, all 6th form college students from disadvantaged backgrounds, are currently participating in this programme. It focuses on increasing and supporting their aspirations e.g. to go to university or gain a permanent role in business n Internships - 79 students, all in their final year at university, are undertaking 10 weeks with the Group this summer. Successful interns can gain a place on the Group’s Graduate Leadership Programme the following year and all participants are encouraged to get involved in supporting our Charity of the Year. Our commitment to supporting the communities we operate in is not solely focused on our colleagues. The following details two ways we are actively supporting people from all walks of life to develop their potential: n In 2012, the Bank of Scotland Foundation provided £830,000 to charities across Scotland through the ‘Our Small Grants Programme’. This supports charities who have a particular focus on developing and improving their communities or supporting inclusion and financial literacy n 1,200 young sports people, identified from local communities across the UK, have benefited from the financial support we provide by working in partnership with SpoprtsAid. This year we are supporting 210 Local Heroes and last year, 45 represented Great Britain at the London 2012 Olympics n 143 new and existing entrepreneurs have received essential investment from us as part of the annual Social Entrepreneurs Awards. These aim to support entrepreneurs in starting or expanding their business and it is estimated the total value of jobs created by SSE Fellows, is £13m per year. In recognition of our commitment to both colleagues and communities, we have recently been named the top corporate giver in the UK for 2013 by the Directory of Social Change (DSC). By building on our commitments, Lloyds Banking Group will continue to play a privileged role in supporting people across communities and helping Britain prosper.
october/november 2013 BC issue 25.indd 27
BC
27 7/10/13 11:53:06
Inspiringleaders Managing expectations in a rapidly changing world Factfile: Edinburgh College one year on
The vision to create a bigger, better and stronger college to serve Edinburgh and the Lothians became a reality with the launch of Edinburgh College a year ago. Now, twelve months down the line, Mandy Exley, the woman tasked with ensuring that the college is a success, says that she can already see exciting opportunities coming to fruition. The college was created when Scottish Ministers gave approval for the merger of Edinburgh’s Telford College, Jewel & Esk College and Stevenson College Edinburgh. The college, which as a £60m business, became one of the biggest FE colleges in Scotland, accommodates more than 35,000 students and employs 1,300 staff on four main campuses; Granton, Sighthill, Milton Road and Midlothian. Mandy, who was appointed Principal just ahead of its Vesting Day on 1 October 2012, said: “I never thought of the new college as being bigger but rather in terms of doing things better. “One of the quick wins was to increase the student voice, giving them the opportunity to have their voice heard much more than was the case before. “The challenge with that is the student voice is heard pretty much immediately and that can raise expectations. “Indeed, one of the challenges throughout our first year has been not raising expectations too high, not just for students but for our staff as well. “We have merged three different colleges, three different cultures, three different ways of doing things.We have to strike a balance between staff who are enthusiastic to take advantage of all the opportunities and those who say we are going too fast at a time when we are experiencing great change, which is not easy.” Mandy comes to the challenge having worked in education for more than 20 years, in England working in large inner city colleges in Birmingham, Manchester and Stoke and in rural colleges in Gloucestershire, before moving to Scotland in 2000. She bought and ran a small business on the shore of Loch Tay with a 2 AA rosette restaurant and continued to work in education as a consultant until November 2003 when she joined Highlands & Islands Perth College to work on developing business with SMEs and improving external relations.
28
BC
BC issue 25.indd 28
October/November 2013
She was appointed to Principal in July 2005 and the College won a number of international and business awards. In the two years before she became Principal at Edinburgh College, she was Principal at Jewel & Esk College. She said of her latest challenge: “What appealed to me was the idea of being more joined up. “I took the view that if you could do it in Perth and the Highland, you should be able to do the same for Edinburgh and the Lothians. “I supported the idea that we could improve the students’ access to education and also improve their experience.” One of the ways that is being achieved is through some of the college‘s key priorities, including a focus on green technologies and engineering, the d creative industries and tourism. She said: “We want to work in sectors that can benefit the national economy.We have managed to maintain our involvement in some exciting projects, despite the changes that we have undergone, and that is pleasing. “They have allowed our students to gain experience of working in industry and with some major companies.” The projects have included opening what is claimed to be Scotland‘s first solar meadow. The five-acre site, at the Midlothian campus in Dalkeith, features more than 2,500 photo-voltaic panels and will help to train engineering students in environmental technologies. Students have also been involved in the project to develop charging points for electric cars and the College has opened a hydraulic technology centre. The projects have seen the College working with some major industry names and Mandy said: “Such projects mean that we have been able to grow and establish our credentials. “The result has been that we have a seat at the table with some important organisations, not just in industry but, as an example, with Edinburgh University. “We are only a year into existence, and sometimes I wonder when the time has gone, and we have not got everything right, but there are opportunities opening up.”
Some of the college’s achievements in its first year have included: · 169 students were awarded prizes for excellence and achievement at this year’s Further Education awards ceremonies · Over 60 students have won local, national and international prizes this year · 45 staff have achieved qualifications associated with learning and teaching · 3 staff have embarked on PhD programmes · Over 35 events showcasing student work and staff expertise during our festival of learning everything from Community performance party and cooking at Duncan Place to a sell-out Photography exhibition at the Drill Hall in Leith · Delivered £5m project at Sighthill on time and on budget · Successfully started our Engineering Centre of Excellence at Midlothian and our Institute of Building,Trades and crafts at Granton · Launched the Creative Exchange in partnership with ECC in Leith · Recruited more student enrolments than in the previous year · Increased the number of 16-19 year old student enrolments over 2,500 · Attracted 140 Associate degree student places in Engineering, Computing and Tourism and Hospitality · Become the largest single provider of undergraduate students to Edinburgh University · Managed a reduction in public funding of £13m ( 22%) in last two years ( just under £10m of which has been in the teaching grant) · Launched the largest Solar Meadow project in Scotland in partnership with SSE · Launched the Green Transport Prize of £100k · Worked with over 65 different community partners in over 30 different venues · Successfully launched and run the East Lothian Tourism and Hospitality Academy with 38 students completing and progressing · Introduced completely compostable knives, forks, plates, napkins etc.Veg Ware into our food offering to support improved waste recycling · Celebrated our more than 100 Princes Trust Team successes · Helped over 1000 people back into employment as part of the WEACT project · Will be graduating 1985 Higher Education students this year
7/10/13 11:53:07
Mandy Exley Principal of Edinburgh College
October/November 2013
BC issue 25.indd 29
BC
29 7/10/13 11:53:09
Asktheexpert How to survive the economic upturn (and beat your competitors to the top talent) Denholm have been specialising in marketing, sales, and communications roles for the last 12 years and it’s good to read so much good economic news recently. Many of our consultants have direct experience working in marketing departments and ad agencies, which gives us a unique perspective on commercial issues facing our clients. One thing that struck me, as a relatively newcomer to the recruitment scene, is the massive disconnect between the investment made in customer attraction compared with talent attraction which is often no more than an afterthought - typically the desultory “Careers with us” section tacked on at the end of the corporate website. Companies often put customers at the heart of what they do and communicate very well with them. But when it comes to giving the same warm feelings about the company to prospective candidates, professional marketing principles get lost. Poor perceptions can start during the interview process with delays and lack of feedback. But even when companies have an excellent record in interviewing, onboarding, training and development, they don’t communicate this to candidates – and forget that passive candidates ie who need the most persuasion to join them are often the most valuable. The most dangerous assumption a potential employer can make is that it’s a “buyers’ market” for good candidates. In a competitive talent market (set to get more challenging as the economy recovers), companies need to sharpen up their talent attraction strategies. In the old days, pre-digital, recruitment advertising took care of this – a double page spread in the Telegraph recruitment section provided the opportunity to advertise not just the specific vacancy but importantly provided a platform to sell the company. The move to digital saved money, and Job Boards like Monster and Linkedin thrived as newspapers declined. But this reduced the opportunity to promote the company as an attractive employer. Then along came the recession, companies thought they were in a buyers’ market for talent, and the whole issue of talent attraction was pushed even further down the agenda (unless you were a rapidly growing global players like Google and Apple).
Now companies are waking up to the danger, and, ironically, digital marketing covering web, social media, blogging, online video etc, all working together, are providing the salvation, giving companies the edge in the battle for talent. Incorporating marketing techniques into the recruitment process is key to this. However, for a coordinated Talent Attraction Strategy, people in marketing need to collaborate much more closely than ever before with their colleagues in HR. With our combined experience in marketing and recruitment, Denholm are increasingly being asked to form a bridge between the two functions in our client companies to form what we call the Talent Attraction Triangle. This enables companies to bring their brand marketing experience into the recruitment process, and is helping them win the battle for increasingly scarce talent, vital for companies being able to “survive the upturn.”
John Denholm Managing Director Denholm Associates
“Companies often put customers at the heart of what they do and communicate very well with them. But when it comes to giving the same warm feelings about the company to prospective candidates, professional marketing principles get lost.” 30
BC
BC issue 25.indd 30
October/November 2013
7/10/13 11:53:09
PartnersinEnterprise Anderson Strathern announces seven partner promotions Anderson Strathern has announced the promotion of seven senior associates to partner. The firm has also announced that it will be converting to a Multi-National Practice allowing it to expand the range of services provided outwith Scotland. The following lawyers have been promoted taking partner numbers up to 59: Jonathan guy (Commercial Litigation) Jonathan is a former procurator fiscal and specialises in white collar crime, licensing, commercial litigation, and professional regulation. He is head of the firm’s licensing team. Adele nicol (Land Resources) - Adele is an accredited specialist in Agricultural Law. She has many years’ experience in dealing with all aspects arising out of the ownership and management of rural property and provides specialist advice on agricultural law, forestry and crofting. Barry nichol (Employment) - Barry is an accredited specialist in Employment Law and is renowned for his expertise in acting for employers in the education sector, in particular higher education, recently advising on complex fixed term contract issues,
academic freedom, TUPE/business transfers, outsourcing and disciplinary and grievance issues. sheonagh richards (Land Resources) Sheonagh provides advice in relation to all aspects of rural property transactions and agricultural law. In particular she is well regarded for specialist advice on renewable energy schemes and mineral developments, advising clients on a number of projects of national importance. Chris richardson (Commercial Real Estate) - Chris is qualified in England and Wales and specialises in transactions in the retail, office and commercial development sectors. He advises Woking Borough Council on the redevelopment of Woking Town Centre, leading on all property aspects of the redevelopment. Chris also advises retailers and landlords on leases in the retail sector. Carole tomlinson (Private Client) - Carole, who is dual-qualified, specialises in capital tax planning, restructuring of trusts, family businesses, and succession planning under both Scots and English law.
Catriona Watt (Healthcare and Regulatory) – Catriona specialises in regulatory, health and social care law including appearing before disciplinary panels, judicial review, and appeals to the Inner House of the Court of Session. She is Head of the Professional Regulation team. She has a focus on public protection and acts for a wide range of regulatory clients. Chairman Robert Carr said: “These assumptions are testament to our investment in the future. The promotion of this number of new partners demonstrates the quality and talent at Anderson Strathern. All of the new partners have spent many years with Anderson Strathern and made a significant long-term contribution to the firm and its clients. They are experts in their fields, fully deserve their promotions, and we are excited about working with them.” In 2013, Anderson Strathern moved up one place in the Lawyer’s UK 200, the leading statistical analysis of the UK’s highest grossing law firms. Revenue at Anderson Strathern has increased by 11% since 2009.
october/november 2013 BC issue 25.indd 31
BC
31 7/10/13 11:53:12
1]\\SQb eWbV bVS ac^^]`b ]T A?/
3f^S`b ORdWa]`a ]\ VO\R BVS AQ]bbWaV ?cOZW¿ QObW]\a /cbV]`Wbg A?/ 3dS`g Q][^O\g e]`YW\U eWbV A?/ PS\S¿ ba T`][ bVSW` Wa AQ]bZO\R¸a =T_cOZ O^^`]dSR \ObW]\OZ ]e\ RSRWQObSR 0caW\Saa 2SdSZ]^[S\b ;O\OUS`) O\ OQQ`SRWbObW]\ O\R OeO`RW\U P]Rg A?/ e]`Ya W\ ^O`b\S`aVW^ eWbV PcaW\SaaSa W\ SdS`g Sf^S`b ORdWa]` bVSg QO\ b`cab 7b¸a O aW[^ZS WRSO Pcb ]\S bVOb e]`Ya ^S`TSQbZg( ^`]dWRS ]\S [OW\ ^]W\b ]T Q]\bOQb aSQb]` O\R ]T SdS`g aWhS VSZ^W\U PcWZR aYWZZSR eV] bOYSa bW[S b] USb b] Y\]e O Qcab][S` O\R VWa ]` VS` Y\]eZSRUSOPZS e]`YT]`QSa bV`]cUV e]`ZR QZOaa PcaW\Saa BVS []`S Qcab][S`a Y\]e OP]cb eVOb A?/ eWZZ ZSO`\W\U O\R _cOZW¿ QObW]\a =T Q]c`aS A?/ Wa P`W\U b] bVSW` PcaW\Saa bVS []`S bVSg eWZZ PS\S¿ b OZa] `S\]e\SR T]` OR[W\WabS`W\U AQ]bZO\R¸a BVSg QO\ ORdWaS ]\ A?/¸a dS`g P`]OR `O\US ]T VWUV aQV]]Z _cOZW¿ QObW]\a _cOZWbg W\QZcaWdS OeO`Ra O\R OZa] bVS SfbS\aWdS Qcab][S` 5`SOb \Sea T]` PcaW\Saa E]`YW\U eWbV A?/ [SO\a e]`YW\U eWbV AQ]bZO\R¸a Sf^S`ba W\ SRcQObW]\ O\R b`OW\W\U ^`]dWaW]\ A?/ VOa ]dS` O QS\bc`g ]T Sf^S`WS\QS O\R Wb¸a \]e Ob bVS dS`g QS\b`S ]T AQ]bZO\R¸a PcaW\Saa O[PWbW]\a BVOb¸a PSQOcaS bV]aS O[PWbW]\a `SZg ]\ O aYWZZSR S\bVcaWOabWQ e]`YT]`QS bVOb eVObSdS` bVS aSQb]` b] USb bVS dS`g []ab T`][ O\ S\bS`^`WaS BVS PcaW\Saa QOaS T]` d]QObW]\OZ aYWZZa RSdSZ]^[S\b O\R ZWTSZ]\U ZSO`\W\U Wa a]ZWR / b`OW\SR _cOZW¿ SR bSO[ Wa ^`]dS\ b] PS []`S []bWdObSR O\R []`S ^`]RcQbWdS BVOb¸a U`SOb \Sea T]` SdS`g PcaW\Saa O\R SdS`g P]bb][ ZW\S
aS`dWQSa W\QZcRW\U OQQ`SRWbW\U O\R S\R]`aW\U W\ V]caS b`OW\W\U 0OQYSR Pg O ac^^]`b bSO[ O\R eWbV OQQSaa b] aSQb]` a^SQWOZWaba bVS [O\OUS` Wa ]\ VO\R b] ZWabS\ O\R ORdWaS VSZ^ WRS\bWTg U]OZa O\R hS`] W\ ]\ bVS _cOZW¿ QObW]\a bVOb P`W\U bVS PWUUSab PcaW\Saa PS\S¿ ba 4`][ bVS`S Wb¸a bVS [O\OUS`¸a X]P OZa] b] TcZZg ac^^]`b ZSO`\S`a Oa bVSg RSdSZ]^ \Se aYWZZa AYWZZa O\R Y\]eZSRUS bVOb Q]c\b
A?/¸a bSO[ Wa Pcag VSZ^W\U PcWZR ab`S\UbVS\ O\R []bWdObS e]`YT]`QSa c^ O\R R]e\ AQ]bZO\R BVS ORdWQS Wa a]ZWR O\R ^W\ aVO`^ O\R SdS`g OeO`R Wa _cOZWbg Oaac`SR O\R POQYSR Pg W\Rcab`g Sf^S`ba BVOb [SO\a A?/¸a Qcab][S`a QO\ PS ac`S ZSO`\W\U Wa `]Pcab `SZSdO\b O\R RSZWdS`W\U bVS aYWZZa A] eVOb YW\R ]T PcaW\SaaSa R] A?/ e]`Y eWbV O\R ac^^]`b- 4`][ 3\S`Ug b] 6]a^WbOZWbg @SbOWZ b] 6SOZbVQO`S O\R Y\]eZSRUS bVOb Q]c\b W\ PcaW\Saa O RWdS`aS `O\US ]T ]`UO\WaObW]\a ^O`b\S` eWbV A?/ BVSg¸`S e]`YW\U eWbV Sf^S`ba eV] Y\]e bVOb eVS\ Wb Q][Sa b] c\Z]QYW\U ^]bS\bWOZ ]\S aWhS `SOZZg R]Sa\¸b ¿ b OZZ A?/¸a Sf^S`ba `SQ]U\WaS bVOb ]\Zg O a]ZWR c\RS`abO\RW\U ]T SdS`g Qcab][S`¸a \SSRa QO\ ZSOR b] bVS ORdWQS ZSO`\W\U O\R _cOZW¿ QObW]\a bVOb RSZWdS` Q][^SbWbWdS ORdO\bOUS 0caW\Saa 2SdSZ]^[S\b B( ! ! !!! !! 3( [gQS\b`S.a_O ]`U cY E( eee a_O ]`U cY S[^Z]gS`a
SQA_Optics_Ed_Business_Comment_270x210+3bleed_advtrl.indd 1 BC issue 25.indd 32
9/9/13 11:53:13 17:01:05 7/10/13
The Best Advice At Your Fingertips.
At SQA, we’re in touch with your business. We work with your industry to design a range of relevant qualifications to help develop the particular skills your business needs to be more productive and more competitive. And we offer a dedicated, named SQA Contact to give your company all the advice and guidance it needs to realise its full potential. Get in touch, we’re here to help.
t: 0303 333 0330 e: mycentre@sqa.org.uk w: www.sqa.org.uk/businessdevelopment
17:01:05
BC issue 25.indd 33
7/10/13 11:53:13
AdVertoriAl
The Psychology of Success. Whether it is wealth, power, happiness or freedom it would probably take a very long dinner debate to agree what constitutes success for each of us. What takes less time is agreement on the one attribute that helps us achieve success more than any other.
It is these last two – “Intrapersonal” and “Interpersonal” - that have received significant attention with Salovey and Mayer coining the phrase ‘Emotional Intelligence’ and Goleman (1995) bringing it to global awareness.
so what is it? Attitude? Motivation? intelligence?
Emotional Intelligence (EI) is described as:
As long ago as the 1940’s psychologist’s debated intelligence (Wechsler) leading to the identification of 7 key types (Gardner):
n Awareness of the Self
1. Logical-mathematical intelligence is an ability to apply logic to systems and numbers; to detect patterns, reason deductively and think logically. It is associated with engineers, scientists, and mathematicians who typically perform well on traditional IQ tests.
n Awareness of Others
2. Bodily-kinaesthetic intelligence is the ability to coordinate bodily movements. People with this intelligence learn best through action, have excellent motor skills and balance, and shine in physical activities such as sports. Actors, dancers and athletes are strong in this intelligence.There you go…. David Beckham is a genius after all!
When looking at successful leaders in business what differentiates those who are average or do well, to those who excel, is Emotional Intelligence.
3. Visual-spatial intelligence is the ability to perceive the world and re-create it without physical stimuli. This type of intelligence allows you to literally think in pictures and draw the images on paper. Architects, designers, artists and sculptors are generally strong in this type of intelligence. 4. Musical intelligence is the ability to use and understand music in the performance, composition, and appreciation of musical patterns. Musicians, composers and singers have this and typically having good pitch, tone, rhythms and can sing, and play different musical instruments. 5. Verbal-linguistic intelligence involves sensitivity to spoken and written language, the ability to learn languages, and the capacity to use language to accomplish certain goals. Often good debaters or funny story tellers! Writers, poets, lawyers, politicians, and speakers are among those seen as having high linguistic intelligence. 6. Interpersonal intelligence is concerned with the capacity to understand the intentions, moods, motivations and desires of other people. It is the ability to empathise with people and work effectively with others. Educators, salespeople, religious and political leaders all need a well-developed interpersonal intelligence.
n Actions of the Self n Interactions with Others n Resilience
How bright you are (IQ) is often what gains you entry into the profession or work. Over time people develop the operational or technical components of the role (experience). It also helps to have a level of drive (or motivation). However research is clear, when managers are promoted based purely on technical competence, experience and drive, problems can occur. To be successful at senior levels in any company means managing your emotional intelligence by working through people to achieve goals and being able to handle yourself. The ability to develop new skills, behaviours and beliefs is the key to success. So the next time you chuckle at someone “taking time out to find their self ”, you may want to rethink – they could be investing in the one thing that can differentiate in their path to success.
For more information contact Elaine Furnivall, Director and Chartered Psychologist at Aviour Ltd on 01506 429266 or email elaine@aviour.co.uk www.aviour.co.uk
7. Intrapersonal intelligence is the capacity to understand oneself, to appreciate one’s feelings, fears and motivations.This is the ability to understand yourself and your inner thoughts. It involves having an effective working model of ourselves, and to be able to use such information to regulate our lives.
34
BC
BC issue 25.indd 34
october/november 2013 7/10/13 11:53:15
Barnardo’s Works works on!
Further benefits to the employer:
Barnardo’s Works has now been running for almost four years! During this time we have successfully placed over 100 young people aged 16 – 24 into employment and we have hosted two graduation events to celebrate the success of those completing our employability programme.
n
Cost effective recruitment
n
Try before you employ
n
Loyal and motivated workforce
n
BWE staff support in person and by phone for each employer throughout the placement period and into the waged period
n
Regular development reviews for both employer and young person
n
Assistance processing employer recruitment incentives where applicable
We have worked with employers and young people in East Lothian, West Lothian, and the City of Edinburgh. Employers have found it a refreshing and rewarding experience employing our young people and the lives of our participants have been turned around by finding and sustaining employment. We are now looking to work with more employers (small, medium or large) who have placement and employment opportunities for young people. Each participant on the programme goes through a tailored induction to develop their employability skills, before moving on to a placement with an employer. This placement gives the young person the opportunity to prove themselves to the employer. Ideally the employer will offer waged employment direct from the placement.
Cost effective recruitment! Assess a potential employee before you recruit!
Barnardo’s Works supports 16-24 year olds into sustainable employment by developing the key skills employers are looking for. We are looking for employers willing to take young people onto placement and into employment.
BC issue 25.indd 35
Employers we have partnered with have recruited participants for hospitality, road repairs, warehousing, customer services, care, construction, admin, IT, retail, property maintenance and estate management. If you have a placement or employment opportunity please call Asima Hussain on 0131 559 3940 or Asima.hussain@barnardos.org.uk Follow us on Twitter @BarnardosWorksE
We offer: n
Employment skills training
n
Work placements at no cost to you
n
Training for employees to suit your needs
n
Support to you and the employee throughout
n
Potential employment recruitment incentives
Help a Young Person into work – your work! Contact Asima Hussain Tel: 0131 559 3940 or 07879 893 072 Asima.hussain@barnardos.org.uk
7/10/13 11:53:16
ConFerenCe FeAture
Conferences see upturn as economy recovers The improving economy offers great opportunities for many companies and that has a knock-on effect for the conferences sector. It’s already a resilient sector thanks to its ability to constantly try out new things while never losing touch with the needs of its clients. That has been underlined by several sources, including the report compiled jointly by the Events Industry Forum and the Business Visits & Events Partnership. It highlighted opportunities for growth in the UK Events Industry, which it suggested can grow from its existing £36.1 billion, to £42.2 billion in 2015 and £48.4 billion in 2020. So as companies start to release funds to organise conferences and exhibitions, what are they looking for when it comes to selecting a venue?
36
friendly and flexible in helping you meet your needs? The good venues are the ones that can tailor themselves to providing the exact needs of the event organisers and are prepared to be flexible, be it for a conference or an exhibition. One trend increasingly being observed is the arrival in the market of venues previously not considered for such events. Hotels and business centres have always hosted conferences and exhibitions but increasingly other venues are becoming involved. From football grounds to cathedrals, such venues offer something a little different in terms of visitor experience.
One of the key factors is a good location, somewhere that is easy to reach and attractive for delegates.
One approach for conference originators is to bring in a specialist company to identify the best venues and do the organising, working in liaison with staff at the event venue.
When assessing the venue you are looking at other factors as well. Can it cope with the numbers expected to attend, has it got a good meeting room, will it provide equipment like projectors and Internet access, are the staff
The staff at these outsourced companies will have encountered just about every problem presented by the process and take all the worry away from the company originating the event.
BC
BC issue 25.indd 36
Melville Castle transforms Melville Castle will be re-opening as a boutique country house hotel in November 2013. The castle will continue to offer a charming setting for meetings, conferences, team building, training days and rewarding incentives for hard working employees! The 33 classically styled and newly upgraded bedrooms will offer all the comforts you’d expect of a four star hotel, and the rare opportunity to stay in a castle at special corporate rates. Enjoy a satisfying lunch or dinner in our relaxed restaurant serving a varied Scottish menu with focus on locally sourced produce. Simple business lunches also available within meeting rooms. For further information please contact events@melvillecastle.com or 0131 654 0088
october/november 2013 7/10/13 11:53:18
Melville Castle
Meetings, Conferences, Team Building, Training Days, Incentives
Melville Castle set within 50 acres of beautiful woodland and located just 20 minutes from the city centre offers a striking setting for your conference, meeting or team building event. ● ● ● ●
6 Meeting & breakout rooms On-site event co-ordinator 32 comfortable en-suite bedrooms Free car parking
● ● ● ●
Meeting stationary Complimentary Wi-Fi Selection of outdoor activities Helicopter landing facilities
Competitive pricing - please visit our website or contact our corporate team for further details. Tel: 0131 654 0088 | Email: events@melvillecastle.com | www.melvillecastle.com Melville Gate, Gilmerton Road, Midlothian, EH18 1AP
Meeting your every need at inspiring city centre venues. With great value catering and professional event services.
edinburghfirst.co.uk +44 (0)131 651 2189 @edinburghfirst
/EdinburghFirst
EF 19777 EdinburghBusiness Comment_Half Page 180x110_AD_AW.indd 1
BC issue 25.indd 37
Quote code EBC13 when you enquire or book
22/08/2013 10:28
october/november 2013
BC
37
7/10/13 11:53:25
BC issue 25.indd 38 108320 Erskine Bus Comment 270x210.indd 1
7/10/13 11:53:26 20/11/2012 09:20
FESTIVE PARTY NIGHTS at the ROYAL COLLEGE of PHYSICIANS of EDINBURGH
Glittering Winter celebrations in a unique setting Celebrate the Festive season in the lavish surroundings of our Great Hall and New Library. In partnership with award-winning caterers Saltire Hospitality our party package at £5,300 (inc VAT) based on 90 guests includes all you need for a fabulous evening. For more information about the package, venue and dates available please contact our Events team at events@rcpe.ac.uk www.rcpe-venue.co.uk *This offering is not transferable to existing bookings.
Royal College of Physicians of Edinburgh 9 Queen Street Edinburgh UK EH2 1JQ
+44 (0)131 225 7324 events@rcpe.ac.uk
www.rcpe-venue.co.uk facebook.com/rcpevenue @RCPEVenue
Scottish charity no. SC009465
DAY DELEGATE RATE FROM ONLY £29* Marriott Hotels are the perfect choice for your next meeting or event. Ideally located for Edinburgh Airport, Edinburgh City Centre and Glasgow City Centre. Glasgow Marriott, Edinburgh Marriott and Marriott Dalmahoy hotels offer Conference and Banqueting space for up to 800 delegates with fantastic multi-functional meeting rooms that will meet your every need. All meeting rooms and bedrooms have Wi-Fi capabilities and WiFi is now free in all public areas, connecting you to the outside world.
The New Day Delegate Package Includes: n Dedicated Event Organiser n Regionally inspired lunch & break menus n Tea & coffee breaks n LCD projector & screen or flatscreen TV n Meeting room hire
Plus much more…..
For enquiries please contact:
0131 335 8076 or ross.howieson@marriotthotels.com * Marriott Day Delegate Package is valid for a minimum of 8 delegates. Cannot be used in conjunction with any other offer. Offer subject to availability. Valid from 1st October 2013 until 31st March 2014
october/november 2013 09:20
BC issue 25.indd 39
BC
39 7/10/13 11:53:33
Your Event in 2014... Day delegate rate £29* 24 hour rate £129* Every tenth delegate goes free for meetings booked in January *Offers available for bookings January - March, for meetings up to 30 delegates. Conference space available for up to 300 delegates - prices may vary. All bookings subject to terms and conditions. Please quote ‘Business Comment’ when booking.
The Royal College of Surgeons of Edinburgh www.surgeonshall.com
0131 527 3434
Commercial Enterprises events@surgeonshall.com
Professional Events Photography Images printed on the night Award ceremonies Corporate Charity Balls Party Nights No cost to attend (min 250 Guests)
Contact: David 07984 428730 | info@edinburgheventsphotography.com | www.edinburgheventsphotography.com
40
BC
BC issue 25.indd 40
october/november 2013 7/10/13 11:53:34
Inspiring Events Surrounded by History Whatever the occasion, successful entertaining begins with the right venue: one that makes an outstanding first impression, creates a spectacular atmosphere, and adds kudos and value to your event. National Museums Scotland offers a collection of museums accustomed to hosting a broad range of events; from board meetings for 12 guests to high-profile awards dinners for 950, all in the expert care of our dedicated events team. The National Museum of Scotland has been the country’s treasure house of both national and world collections for almost 150 years. A £47.6 million refurbishment, completed in 2011, enhanced and revitalised existing spaces and introduced new galleries, displays and facilities. The result is a stunning and accommodating venue for all types of events. The Grand Gallery exudes elegance with its Victorian pillars, sweeping staircases and light, bright, glass-roofed atrium.This spectacular space lends itself ingeniously to all styles of events from award ceremonies, glittering receptions to product launches, exclusive intimate dinners and weddings. In the Grand Gallery there are significant exhibits, from a cast-iron fountain to a Nubian statue, add visual interest and hint at the collections beyond.The breath-taking backdrop is further enhanced by the myriad of objects
which make up the four-storey Window on the World, the largest single museum installation in the UK which houses over 800 different objects. Many of the 16 new galleries are available for events and bespoke tours including the Special Exhibition Gallery, which hosts international touring exhibitions. Private views for guests can be arranged, either on their own or as part of a reception or dinner and could even inspire the theme for your event Our 200-seat auditorium has all the latest audio-visual equipment including WiFi, expertly backed up by a full team of technicians, to host lectures, meetings and conferences.There are also two large areas next to the auditorium where you can register attendees, hold an exhibition or break for coffee or lunch. Within the tower of the National Museum of Scotland and offering outstanding Edinburgh views, the Board Room and Bute Room have earned an enviable reputation among the city’s top venues. Elegant interiors, floor-to-ceiling picture windows overlooking Edinburgh Castle and a Roof Terrace embracing the historic Old
Town skyline combine to create a superb setting for a variety of day and evening events. The National Museum of Flight lies just to the east of Edinburgh at East Fortune, Britain’s best preserved First and Second World War airfield. The Museum is home to more than 50 of the most memorable military and passenger aircraft in aviation history, including that icon of the skies, Concorde.The Concorde Experience provides a glamorous and prestigious setting when you really want your event to take off in style. To all Business Comment readers we would like to offer a 15% discount on room hire for any event booked before 31st March 2014.To ensure this discount please quote BC15 when booking. For more details please contact the Event’s Team on 0131 247 4113 or email hospitality@nms.ac.uk
October/Novemeber 2013
BC issue 25.indd 41
BC
41 7/10/13 11:53:36
Want practical advice to help your business?
Business Gateway provides free business advice, training workshops, and
information to businesses in Edinburgh.
Call us now on 0131 529 6644 to find out more about:
! " #$ % &'() * • Advice from ! " ,- % &'() * an experienced, professionally qualified business adviser + • Workshops to help you develop your business skills ! " .# % &'() * + ! " $ + &'() * • Useful market research and company information /
! " #- + &'() * • Opportunities to meet and network with other business owners •
Links to other useful business services from City of Edinburgh Council
" 0 1 - 2 / 34 4
For more information 6#.# 7,) ''-- call Business Gateway Edinburgh on 0131 529 6644, 5 or email bglothian@bgateway.com
8
0845 609 6611 www.bgateway.com
Business Gateway services are delivered by Local Authorities, Scottish Enterprise and Scottish Government with the support of associated partner organisations. Maximum call charge from BT landline is 3p a minute. BC issue 25.indd 42
7/10/13 11:53:36
Goinginternational
from left to right: Commissioner Johannes Hahn, Liz McAreavey, Commercial Director of the Edinburgh Chamber of Commerce and David J. Birrell, Chief Executive of the Edinburgh Chamber of Commerce
Scotland impresses European Commissioner on visit Commissioner Johannes Hahn was in Scotland in September to see for himself the use made of EU Structural Funds.
and intelligent use of structural funds. Scotland is well ahead particularly in the field of renewable energy – a model for the rest of Europe. This is how remote parts of Europe can make the most of their assets.”
He started his three-day visit in Orkney and Shetland, where he visited EU co-financed projects and stressed the excellent use of Structural Funds there.
He carried on his visit to Edinburgh to meet representatives of the Edinburgh Chamber of Commerce and SMEs. At the top of their agenda was how EU regional policy can support them - particularly in mitigating the effects of the credit crunch and access to finance.
The Commissioner said: “My visits to Shetland and Orkney have strengthened my impression that the use of EU investments are very future oriented. In Orkney for example the Marine Energy Centre which I visited is very impressive. It is an example of sustainable
The Commissioner also held meetings to discuss the preparations of the Partnership Agreement for 2014-2020 with members of the Scottish Parliament, Deputy First Minister Nicola Sturgeon and Lord Wallace of Tankerness, Advocate General for Scotland.
Your local Europe Direct Information Centre is located at the Edinburgh Chamber of Commerce. The centre is accessible during normal business hours, Monday - Thursday 9am to 5pm and Friday, 9am to 3pm.You can drop into the centre, or contact us by phone or e-mail. Tel - 0131 221 2999 Email europedirect@edinburghchamber.co.uk
October/November 2013
BC issue 25.indd 43
BC
43 7/10/13 11:53:40
BetheBest Staff wars A long time ago, in an organisation far, far away, if you were in a management position you were generally responsible for getting the work done, and ensuring people turned up and did what they were supposed to do. You had the support of a central Personnel team to help you with any people issues (such as recruitment, performance management, discipline, and employee welfare). Fast forward to today and more and more SMEs don’t have central Personnel (Human Resources) teams to help. You as the manager are expected to take on the Human Resources role as part of your management role. If you need some help you use a HR Consultant or an outsourced HR Service team, such as Chamber HR which members of the Edinburgh Chamber of Commerce have free access to. But you know you can’t keep consulting or calling every time an issue requires resolving – you need to learn how to deal with the key people issues you experience as a Manager without referral. To help you with this, the Edinburgh Chamber of Commerce have launched a
new series of HR training courses to provide you with the information and practical help that you will need. Covering topics such as managing discipline, creating and updating employment contracts, handling difficult employment situations, and dealing with grievances, the series is ideal for you if you need to develop a better understanding of HR, its function, and its key processes.
GetwithIT
Running through November and December 2013, and then again throughout 2014, the HR series is four standalone half-day courses, and there is a 25% discount if you book all four. For details please visit the Training and Skills Development section on www.edinburghchamber.co.uk, or contact the Customer Services team on 0131 221 2999.
By Bill Magee Scottish Business Technology Writer of the Year
Business angels Hi-tech enterprises will be to the fore of a new and overdue launch of a network of female business angels with 300 individuals attending an inaugural ‘Investing Women’ event in Edinburgh. It represents Scotland’s first women-focused network aimed at encouraging more female angel investors and entrepreneurs. Currently only 2% of the country’s angel investors are female, according to Linc Scotland. Across the Pond in Silicon Valley, what is described as a gender problem persists with numbers refusing to budge on the venture capital front. There, less than 10% of women are VCs and
44
BC
BC issue 25.indd 44
October/November 2013
to make matters worse, they have been leaving the industry at twice the rate of men, reports the Kauffman Foundation. But the tide is changing, evidence from this new Scots angel organisation shows, and this is refreshing. A mix of workshops, meet-ups and social networking groups should collectively aid women who have in the past been shy at forcing the issue. It is reckoned that for the first time in 30 years the gender conversation can now produce a productive dialogue. And about time too with many women saying it’s a great time to be in business.
Investing Women chief executive Jackie Waring says their long term goal is to have as many female investors as there are male. It’s all about accelerating growth of more women to realise their market potential. The venture is backed by, among others, Linc Scotland, the Scottish Government, Institute of Directors and Royal Bank of Scotland, which hosted the first-time get together at Gogarburn. www.investingwomen.uk.comm/ Catch my Daily TechPost (most days!) on Twitter @billamagee plus regular tech microblog at www.KIltr.com
7/10/13 11:53:43
Inthespotlight Company name: law At Work Who? Jane Wright, Chief executive Website: www.lawatwork.co.uk 1. What were you doing between 10 and 12 this morning? It’s Friday today, so a mixture of catching up with colleagues, clients and making sure I have finished everything I meant to do this week, so I can enjoy the weekend.
2. What do you see as your job’s biggest challenge? Balancing the different priorities and making sure I allow the right amount of time to existing and new clients. Planning, operational stuff and my team – all are hugely important, but it requires a lot of plate-spinning to get it right.
3. What do you consider your biggest business triumph? Being in the fortunate position of being part of the MBO team a year ago. This now means I am able to continue to build a great company that makes a difference to our clients and people.
4. do you have any money-saving business tips? Yes – come and speak to LAW about your employment law, HR and health & safety needs! I am sure we can surprise Chamber members with our pricing and help them save money, with no compromise on quality.
5. What do you believe are the 3 key stages on your career ladder? Firstly, starting my career in sales – it means that you understand what needs to come in to make the business operate, but also what the clients need from the business. Secondly, my move into marketing – learning the skill of how to communicate what it is that a business does. Thirdly, the extensive support I had to develop as a manager, coach and leader.
6. Where do you stand on work/life balance? I have had periods in my career where I consistently worked ridiculous hours, but I have made a dramatic change and now have, and actively encourage others, to have a sensible
balance. I love my work, but definitely work to live. I don’t take my work email with me on holidays – I have a fantastic team who can cope when I am away and enjoy not hearing from me.
7. What do you like to do on your spare time? I am a very keen runner and am always training for, or running, a marathon. I love being outdoors and have a very large dog that needs walking, so any opportunity to get into the hills is welcome.
8. What qualities do you need to see in your employees? A strong work ethic, drive, integrity, a cando attitude, a passion for customer service, the willingness to muck-in, an informal but professional approach, and vitally, a great sense of humour – we have fun at work.
9. in business, is it more important to be liked or successful? I don’t think the two are mutually exclusive, but, for me, being respected for what I bring to the business is more important. If I am respected then I would hope that most people would like me and, that what I am respected for leads to success for the company.
10. What is the one piece of advice you would give to others trying to reach the top? I was given a great piece of advice by my grandfather who was a senior manager - always treat people fairly and with respect on my way to the top because one day they would meet me when I was on the way down and they were on the way up. As a result I have always treated people how I would like to be treated and trust they will remember that some day.
11. Who is your hero? My business hero is Peter Lederer, chairman at Gleneagles Hotel. He inspires me to do the best I can for my clients and people. My personal hero is my grandfather who died many years ago, but who taught me the values I hold dear to this day.
12. Any business (or other) projects you would like to plug? At LAW we have a number of free training events coming up – all advertised on our website – and I would encourage those who are even considering their HR, employment law or health & safety options to come and get a taste for what we might do for them. Finally, our clients – with such a broad spectrum of them, there are always opportunities for me to recommend them to others as I respect what they do.
13. other than your current position, what would be your dream job? I absolutely love my current job but, if I had my time over again, I would have loved to have been a vet. I love all animals, particularly dogs, and veterinary medicine would be challenging, but immensely rewarding. Alternatively, one day I may look at dog walking – combining my love of the outdoors and animals.
14. Who (living or dead) would you invite to a fantasy dinner party? Stephen Fry (for his wit and intelligence), George Mallory (did he make it?), Joanna Lumley (class), Hitler (stuff to be said), Oprah Winfrey, Keifer Sutherland (as Jack Bauer) and my grandfather (to catch up on the years).
15. outside of business, what is the most important thing in your life? Probably my health and fitness which, as I get older, are harder to maintain and, my dog – the latter contributes to the former.
october/november 2013 BC issue 25.indd 45
BC
45 7/10/13 11:53:46
Mail your customers for less than the price of a stamp GMP Mail is the quick, convenient and cost-effective way to mail your customers. Just upload your document and customer records to our online system – and your job is printed and posted by us.
How does GMP Mail work?
From glossy promotional postcards to official customer correspondence, prices start from just 32p per item to create, print AND post.
� No minimum order quantity � Perfect for regular communications � No set-up fees, no contracts, no tie-ins
YOU CREATE Upload your document and customer data to our online system.
� Environmentally friendly – no storage or wastage
� Same day posting for fast delivery
PLUS! We offer a full range of print and mailing
WE PRINT
services, including exhibition signage, brochureware and promotional products.
Your mailing is printed by us to the highest quality digital standards.
To arrange a free demonstration of GMP Mail at your place of business, call
0131 629 0071 www.gmpprint.co.uk
WE POST Place your order by 3pm and we’ll post your mailing the same working day.
Green Business Award Winner, Midlothian & East Lothian Chamber of Commerce Business Awards 2012.
Lines open 9am-5pm, Monday to Friday. Prices exclude VAT and are based on our 2nd class postage service. GMP Print Solutions Ltd, Unit 17, 32 Dryden Road, Bilston Glen Industrial Estate, Loanhead EH20 9LZ.
GMP002_ECC_Full_Page_Ad.indd 1 BC issue 25.indd 46
05/08/2013 16:27 7/10/13 11:53:46
013 16:27
60seconds Name: Peter Shand Company Name: Murray Beith Murray, Solicitors Website: www.murraybeith.co.uk q In five words or less, what do you do? A Solicitor - tax planning and wills
A I have been introduced to an offshore high net worth individual requiring tax and estate planning advice in the UK and he has introduced us to a number of his professional advisors, including his accountant and wealth manager.
q How long have you been a Chamber member?
A 1 year q Why did you join? A To engage with business owners and their professional advisers and share contacts and experience.
q What services do you use? A I am relatively new to the Chamber but I have heard great things about the Premier Series Dinners and will be booking my place for the next one
q What’s the best business/benefit you have won through the Chamber?
q Are there any additional services or information you’d be particularly interested in? A Establishing any forums that would allow us to update the Chamber members on developments in our area of expertise.
q Where do you read your copy of Business
q If you were telling another business person about the Chamber, what’s the first thing you would say? A It is a great forum to build and develop relationships with the Edinburgh business community.
Comment?
A In the office (next to Charlotte Square)
ESTABLISHED 1818 NEW YORK
LONDON
PA R I S
MILAN
TOKYO
150 REGENT ST, LONDON • 1 OLD BROAD ST, LONDON • 57 GEORGE ST, EDINBURGH Introducing our new UK enabled website www.brooksbrothers.com
october/november 2013 BC issue 25.indd 47
BC
47 7/10/13 11:53:49
AdVertoriAl
Liftshare Week – Oct 7-11 Liftshare Week is an annual UK-wide event which aims to encourage and enable more people to discover the benefits of car-sharing. As petrol becomes increasingly expensive and traffic congestion grows, it is vital that we find new cost effective, sustainable, solutions to our transportation problems. Car-sharing is one ready-made solution that offers participants convenient travel at a competitive price. It can save you money and reduce wear and tear on your vehicle while helping to cut traffic congestion and reduce the carbon footprint. It also makes good financial sense. Regular car-sharers can save up to £1000 a year on transportation. tripsharesestran SEStran has been operating TripshareSestran.com since October 2006. TripsharesSEStran is the free, web-based carsharing scheme to link car drivers or passengers who are making similar journeys in South East Scotland and wish to share the costs. The system can also match taxi, cycling or walking journeys. TripshareSEStran also increases travel choices; provides effective travel options in rural areas which often have limited public transport alternatives; reduces members travel costs and can reduce the need for car ownership.
Setting up a car share scheme in your business could help you save money by reducing the need for employee car parking spaces, helping you meet travel plan targets and increasing employment catchment areas. Sponsoring a car-sharing scheme will increase staff travel options and help your company meet corporate social responsibility and CO2 reduction targets. A wide variety of businesses and public bodies of all sizes in South East Scotland are already operating car sharing schemes including; • Edinburgh Airport, • Queen Margaret University, • Edinburgh University, • NHS Borders, • NHS Lothian, • NHS Fife, • NHS Forth Valley, • Scottish Government. If you would like to discuss the advantages that TripshareSEStran can offer your business, or if you would like to consider setting up your own private car sharing scheme, please contact SEStran Travel Plan Officer Lisa Black on lisa.black@sestran.gov.uk
Members can stipulate specific needs for their journeys including preferred passenger gender, smoking or non-smoking, disability issues and so on. All information is held in strict confidence and personal security is treated as a top priority. In fact you don’t even need to own your own car to car-share. Many TripshareSEStran members are happy to car share in return for a contribution towards costs and some friendly company for their journey. Over 8,000 people across South East Scotland are already enjoying the benefits of regular car sharing, through TripshareSEStran, so why not celebrate Liftshare Week by giving it a try? Benefits for business Car-sharing isn’t just for individuals. It also has real advantages for business.
48
BC
BC issue 25.indd 48
SEStran exists to develop a sustainable transportation system for South East Scotland.Through implementation of our Regional Transport Strategy, (RTS) we aim to make public transport the mode of choice for most journeys, as well as encouraging smart choices such as car sharing and walking and cycling for shorter journeys. As the region’s population grows it is vital that we reduce the number of single occupancy car journeys, if we are to avoid increasing congestion on our roads and the associated environmental consequences. Car sharing is one way in which everyone can make a contribution towards protecting the environment and our quality of life. If people who routinely drive to work shared their journey just once a week it would take up to 20% of cars off the region’s roads. It also makes good financial sense and reduces wear and tear on your car – and on the driver!
Win a sat-nav This year SEStran are running a competition for new and existing members in partnership with Forth 1 Radio. Tune your dial to Forth 1 during Liftshare week and if you can guess what journey presenter Grant Stott is taking, you could win a state of the art sat-nav. Entries must be in by the end of Liftshare week on 11th October. Find out more at www.sestran.gov.uk or on www.forthone.com
So why not celebrate Liftshare week this year by giving car sharing a try? It’s free, it’s fun and it could save you money into the bargain. For further information about SEStran’s work, visit our website at www.sestran.gov.uk
october/november 2013 7/10/13 11:53:52
STOP HOMELESSNESS
STOP FOR SOUP
01st-03rd NOV 2013 Make a difference and transform the lives of homeless people this winter. Host a soup event in your workplace or local community to raise funds. To request Stop for Soup resources Call 0131 561 8951 or email:
stopforsoup@bethanychristiantrust.com
www.bethanychristiantrust.com Bethany Christian Trust is a registered charity No SC003783
Would you like to promote your organisation?
Do you operate a commercial kitchen and need a Hygiene certificate? ● Ducting and canopy cleans ● Equipment cleans ● Fogging and bio hazard ● Hygiene certification
● Steam cleaning/ degreasing
We are All Cleaned Up Scotland. Operating as a Social Enterprise we are your one stop shop for commercial cleaning services! Support charitable works in your area by supporting us!
So go on, let us take the stress out of your mess!
Phone: 0131 553 2151 Fax: 0131 553 7354 E-mail: info@allcleanedupscotland.co.uk Dinkdmdib O\g`io
J>OJ=@M*IJQ@H=@M -+,.
Dinkdmdib O\g`io J>OJ=@M*IJQ@H=@M -+,.
We have a mag for that... If you would like to promote your organisation in Edinburgh Business Comment please contact Distinctive Publishing on 0845 884 2343 or email john.neilson@distinctivegroup.co.uk
Unit 4, 7 Sandport Place, Leith, Edinburgh EH6 6EU
www.allcleanedupscotland.co.uk
40OFF %
YOUR COMMERCIAL CLEANING SERVICES!
For more information contact 0131 553 2151 *Terms & Conditions: Discount is offered upon a 2-year contract agreement
october/november 2013 BC issue 25.indd 49
BC
49 7/10/13 11:53:58
Gettingstarted Name: Victoria Arnold Business name: Desk Union Start up date: June 2012 Website: www.deskunion.co.uk q1: tell us a bit about your business? Desk Union exists to connect businesses together and enable growth. Our online platform provides innovative use for wasted workspace.
q2: What gives your business ‘the x-factor’? We want to encourage collaboration as a way to positively impact the economy. We work from a shared workspace and can shout about the benefits of Coworking.
q3: What motivated you to set up in business for yourself? I was motivated from my own need. I was looking for affordable & flexible workspace for entrepreneurs and couldn’t find anything.
q4: What do you like most about working for yourself? I love that every day is different and provides a new challenge. I also love the eclectic range of people I get to meet.
q5: What has been your greatest business success to date? Creating two new jobs for the economy! It’s an amazing feeling. Oh and winning £48,000 of Scottish EDGE funding was awesome too.
q6: What has been your lowest moment? Running a growth business can be a daily struggle but I have a great peer support network to share the journey.
q7: in terms of business achievements, where do you want to be within the next 5 years? I believe in limitless possibilities! The only thing stopping you is your own mind.
q8: What would be your top tip to someone thinking of starting up their own business? Just do it! At worst you’ll fail but have learnt a heck of a lot. At best you’ll spend your life doing something you truly love. I don’t believe in ‘What If ’.
New members
50
AB Wedding Photography ltd
execspace limited
oliver Asset Management
Aberdein Considine
F3 Building surveyors limited
Prince's trust, the
British Airways
Fine energy limited
resource & environmental Consultants ltd
Brooks Brothers
gillian McKinnon
s.H. Ace ltd
Brown shipley
greyhound Consulting limited
scottish Borders Ambulance service
Buccleuch
Holiday Cloud
scottish opera
Buck up speak up
Horizons unleashed ltd
shirtbyHand
Caledonian Heating & Plumbing ltd
invasive Weeds Agency ltd
shor Communications
Cofely industrial energy services
Jorji
social enterprise Academy
CommsFM
law at Work
sports labs ltd
Cruise Holidays uK
lucozade Powerleague Fives ltd
treasure trails
Cyberteam resource Management
luX Assure limited
Wardell Armstrong
ecoConnect
Mindfullybeing
Watermans solicitors
edinburgh social enterprise network
Moleta Munro
empteezy limited
MsK search Consultancy ltd
BC
BC issue 25.indd 50
october/november 2013 7/10/13 11:53:59
Inspiringconnections October November events Wine Tasting @ Hotel Missoni
Cocktail Masterclass
3 October 2013
28 November 2013
This event has been confirmed: book online » Join us at the gorgeous Hotel Missoni for another of our ‘Lite Nites’. This time, you have the opportunity to enjoy a short wine tasting (three wines) and canapes, whilst networking with fellow Chamber members.
Chamber Cup: 5 a-side football 1 November 2013 Powerleague pitches in Portobello - £70 per team early bird special. After the roaring success of the first Chamber Cup, the next event takes place on Friday November 1st. Open to all Chamber members with teams of up to eight players, the night is sure to be another great tournament. When booking your place, please use the name of your business as your team name.You only need to book one place to enter your team. Best of luck!
A perfect start to the festive season, our cocktail making class is sure to be a fabulous night of networking while learning some top tips to wow your own party guests. The Chamber prides itself on a wide and varied calendar with events to appeal to all members. The concept of Lite Nites is to provide opportunities to build and strengthen business relationships in a move relaxed environment. This is sure to be a sell out event so book now to avoid disappointment.
Lite nite 28 November 2013 Cocktail making masterclass @ The Ghillie Dhu - £30 Another in our series of ‘lite nite’ events, we invite our members to attend a cocktail making masterclass. An informal way to learn some new skills (in time to wow friends and family at Christmas) and network with other Chamber members.
Breakfast Connections 6 November 2013 with Ian Craig, Chief Executive at Lothian Buses - £35 Ian started his career in public transport in 1989 joining the family’s expanding business West Coast Motors. Following this, Ian held numerous senior positions within Scottish Citylink, Arriva Yorkshire and Arriva West Scotland, before becoming Managing Director of Lothian Buses plc in 2006. In May 2013 Ian was appointed Chief Executive of the Lothian Buses group where he will lead in the development and delivery of an integrated transport offering with both buses and trams in the city.
New Members Evening
Training Courses
Tendering for Success 10th October 2013 £187 exc VAT member rate
Digital Marketing 16th October 2013
14 November 2013
£187 exc VAT member rate
Get together with new members like youself for networking and a recap on all your new Edinburgh Chamber of Commerce benefits. This is a free event for members who have joined in the last three months.
Finance for non Financial Managers 31st October 2013 £187 exc VAT member rate
October/November 2013
BC issue 25.indd 51
BC
51 7/10/13 11:53:59
Inspiringconnections
01
02
Premier Series Lunch
Monday 26 August 2013 at The Bonham Hotel.
01
From L-R: Dr Mike Cantlay,Visit Scotland (Speaker); James Kanter, 4G Scotland, Adam Hardie, Johnston Carmichael and Stuart Gibson, Location Scotland.
02
Ian Craig, Lothian Buses and Gill Carrie, Edinburgh College.
03
L-R – Speaker Dr Mike Cantlay, James Kanter - 4G Scotland, Adam Hardie – Johnston Carmichael, Stuart Gibson, Location Scotland
03 04
04
52
BC
BC issue 25.indd 52
October/November 2013
Roger Ashworth, Edinburgh Napier University,Valerie Mentiplay, The Point Hotel
7/10/13 11:54:09
05
Summer BBQ 05
Edinburgh Chamber of Commerce Chief Executive David Birrell addresses attendees of the Annual Summer Party at the Royal Botanical Gardens.
06
Networking in full flow
06
Photos by Graham Carnie, Tuskite Photography
Events @ the Edinburgh Chamber of Commerce Our events team have been working hard over recent months to not only deliver the events already in the calendar, but developing a strong programme for the future, as well as identifying different venues and activities. Over the past couple of months our members have visited the pandas, recorded an advert for the radio, played in the Chamber 5 – a – side football tournament and networked over a BBQ. Members have also heard from some significant speakers including Keith Williams,
Chief Executive at BA, Fergus Ewing, Minister for Energy, Enterprise and Tourism and Dr Mike Cantlay, Chairman at VisitScotland. Going forward we have a cocktail making masterclass, a wine tasting, and the 3rd annual Chamber golf tournament. Fresh from the tattoo, we will be hearing from Brigadier David Allfrey. We also plan to introduce a series of Women in Business lunches, and continue with our Breakfast Connections and Premier Series
Dinners. We have just started planning the 2014 Chamber Awards Ceremony, which will be held in February and promises to be bigger and better than in previous years. Watch this space for the call for entries for the awards! Always keen to find out what our members are looking for, please send us an email at events@edinburghchamber.co.uk or call us 0131 221 3194, and let us know what kind of events you would like to see as part of our calendar.
October/November 2013
BC issue 25.indd 53
BC
53 7/10/13 11:54:15
Moversandshakers
Lesley McPherson Caroline Walker Suzanna Harkness
New role for Caroline Stewart First Aid Training has appointed Caroline Walker in a new role as Operations Coordinator. This role will involve the organisation of trainers and training programs as the company expands and gains a larger client base. After graduating from Glasgow University in 2012 with an MA (Hons) in Psychology, Caroline gained organisational, supervisory, and customer service experience within the hospitality industry before travelling for six months in Asia, Australia, New Zealand and America. After returning to Glasgow she gained further experience in a supervisory role before joining the team at Stewart First Aid Training.
Have you recently moved to a new role? Has your company employed a new member of staff? Would you like to be included in the movers and shakers page of Business Comment? If so then send a couple of paragraphs of information and a jpeg image of the person (minimum 300 dpi) to membershipadmin@ edinburghchamber.co.uk
54
BC
BC issue 25.indd 54
Suzanna Harkness joins Ladarnas Suzanna Harkness has recently joined Melissa Raffaelli Ladarnas IT Solutions as their new Account Manager/Project Manager. Suzanna moved to Edinburgh 11 years ago from the leafy London suburbs, and spent 2 years focusing on delivering excellent customer service to clients within the banking and finance and insurance sectors. Around 9 years ago Suzanna moved into client management, working for some prestigious and award winning recruitment advertising agencies in Edinburgh. After a whirlwind 7 years in the advertising industry, that saw newspaper sales diminishing and online/digital becoming more prominent (oh and two babies!), Suzanna moved to a web development company to focus on the nitty-gritty behind the scenes stuff of websites, bespoke web solutions, app development and online marketing. After gaining a fantastic grounding in the industry and with a passion for providing great client service and support, understanding and helping to resolve client’s challenges or frustrations, and getting things done, Suzanna joins Ladarnas with a breadth of experience under her belt, and is looking forward to getting to know her new clients.
City of edinburgh council appoints new chief communications offi cer The City of Edinburgh Council has appointed a new Chief Communications Officer with responsibility for leading its communications team, covering media relations and communications with local residents and key stakeholders. Lesley McPherson joined the Council in July from her current post as Head of Communications at the Association of British Insurers (ABI). Lesley’s career has included over twelve years with AEGON UK, as Head of Media Relations and then as Communications Director. She has previous experience of working in local government having begun her career at Glasgow City Council. Alastair Maclean, Director of Corporate Governance at the City of Edinburgh Council, said, “Lesley has extensive experience of working in communications and her successes at AEGON UK and at the ABI speak for themselves. I’m delighted to be welcoming Lesley on board and look forward to working with her in developing the Council’s communications with local residents and key stakeholders.” Lesley McPherson said,“Edinburgh is a fantastic place to live and work and the Council plays a pivotal role in delivering that success. It’s an exciting time to be joining the team. This is a great opportunity for me to contribute to the work of the Council in building on the positive things that are happening in the City and in supporting new developments. I am looking forward to this new challenge.”
october/november 2013 7/10/13 11:54:20
52_Stea
Your business doesn’t have to live in the past 0131 554 5006 | 52ps.co.uk | info@52ps.co.uk | @52_PS
52_Steampunk.indd BC issue 25.indd 55 1
30/08/2013 16:34 7/10/13 11:54:22
EW`SR W\b] AQ]bbWaV PcaW\SaaSa
7b¸a O ^`]dS\ TOQb bVOb b`OW\SR O\R _cOZW¿ SR abOTT O`S []`S []bWdObSR []`S `SZWOPZS O\R []`S ^`]RcQbWdS BV`]cUV g]c` ]e\ RSRWQObSR ORdWa]` eS QO\ UWdS g]c OZZ bVS ac^^]`b g]c \SSR b] Q]\\SQb eWbV A?/
0caW\Saa 2SdSZ]^[S\b B( ! ! !!! !! 3( [gQS\b`S.a_O ]`U cY E( eee a_O ]`U cY S[^Z]gS`a
BC issue 25.indd 56 SQA_Microchip_Ed_Business_Comment_270x210+3bleed_ad.indd 1
7/10/13 11:54:23 9/9/13 17:00:38