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Celebrating the Two Counties Local Businesses
www.hwchamber.co.uk
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WELCOME
Over the past number of months businesses have been welcoming customers back into their stores, after months of closures and hardship for the local business environment a sense of normality has returned to the area. The Herefordshire & Worcestershire Chamber of Commerce are currently celebrating those businesses that make the two counties great. This fantastic Shop in the Shires supplement looks to spotlight the wonderful business within the two counties and is filled with many local businesses who are open and ready to welcome back customers. Sharon Smith, CEO of The Herefordshire & Worcestershire Chamber of Commerce, commented: “We know that our counties are nothing without the businesses, restaurants, cafés, bars, pubs, theatres, music venues, nightclubs, cinemas, art galleries – and all the other local, independently run establishments where people come together to purchase products and services from each other.”
contents 03 W E L C O M E 04
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MAXIMISING YOUR MEMBERSHIP
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Astley Vineyard
Wine & Vineyard Tours - Stourport-On-Severn, Worcestershire One of the oldest vineyards in the UK, Astley is just 10 miles north of Worcester. It produces a range of still white, sparkling and dessert wines in its own winery from a small site close to the River Severn. They also recently released their own vermouth. There is a small shop open at weekends and there is an online shop on their website. Astley offers free delivery within 15 miles of the vineyard. Their wine is also sold at a small number of farm shops in the area. Gift vouchers are available and the vineyard offers public and private corporate tours during the summer. Tel: 01299 822907 Email: office@AstleyVineyard.co.uk www.astleyvineyard.co.uk
Akademik
Russian Translation, Interpreting and Tuition Stourport-On-Severn, Worcestershire Akademik offers translation for businesses to and from Russian including consecutive and simultaneous interpreting, conference interpreting, liaison, business face-to-face and telephone interpreting. They also provide Russian tuition at any level from beginners to degree, including support for Russian GCSE and A level exams. With the help of extensive experience and great materials their students get top marks as a rule. Owner Maria has been a member of the National Register of Public Service Interpreters since 2007 and is also a member of the Chartered Institute of Linguists. Akademik provide a professional, courteous service, abiding by the NRPSI Code of Conduct. Tel: Maria Williams - 07841 042830 Email: maria@akademik.co.uk www.akademik.co.uk
Barton Court
CPS Builders Complete
Barton Court is a period country house with newly renovated barns available to hire for events, courses, workshops, meetings, launches and parties.
Looking for a new office at home? Or an extension to give you that extra space for a new way of working? CPS Builders Complete cover all aspects of building work; large or small contracts including new build, extensions, refurbs, loft conversions, doors/windows, conservatories, kitchens, bathrooms, gardens walls and fencing.
Country House - Ledbury, Herefordshire
A beautiful Georgian manor house set in its own grounds with lovely views over the Malvern Hills. Their core business is in short term accommodation for reunions, gatherings and celebrations. The big barns at the rear of the property, which had been renovated to increase the size of wedding parties, have now come into their own for workshops, filming, conferences, meetings and classes that are spacious but also Covid aware. All available for sessional or day hire at reasonable rates. The main house will become a bed and breakfast from the middle of August but short term self-catering accommodation can still be provided in the smaller units: The Clock Tower, The Annexe, The Loose Box and soon to be followed by The Engine Room. Tel: Linda Camp - 01684 540466 Email: linda@bartoncourtonline.co.uk www.bartoncourtonline.co.uk
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Building Services - Worcester, Worcestershire
Scope of work can include any aspects of design, advice, planning and drawing. Clayton has over 30 years experience in the construction industry, from new builds to extensions plus PVC window/door manufacturing and fitting. Steve has over 30 years experience specialising in plumbing, kitchens and bathrooms. The perfect partnership of two local Worcestershire guys, happy to work in the two counties. References and previous job site case studies can be provided. Call for a FREE quote Tel: 07782 242710 or 07966 61186
Copson Social
Direct Sports Provision Limited
Copson Social is a boutique social media agency founded by Holly Copson, an experienced social media consultant with over 10 years industry experience. Created to offer an alternative to existing digital marketing companies, Copson Social aims to provide businesses with big agency experience without the hefty price tag.
School Holiday Childcare Activity Provider and PE Specialist Pershore, Worcestershire Direct Sports Provision Limited have a highly qualified team of experienced coaches deliver exciting, engaging and educational sports coaching and activities. By running mentoring programmes they upskill the workforce in local primary schools throughout the year.
Positioning itself away from the millennial, ‘YouTube generation’ of social media, Copson Social acts as an extension of your team and will help you harness your social media as a powerful part of the marketing mix, demonstrating how it can be used as a valuable business tool.
As a forward-thinking group of experienced and certified professionals, combined with their love for supporting local communities, they thrive on delivering physical activity learning programmes which meet the brief and deliver outstanding outcomes.
Copson Social is able to provide full service social media packages, from strategy through to content creation, channel management and training. They are currently running a Chamber member offer – a 50% discount on an audit of your social media channels. Tel: Holly Copson - 07791 541937 Email: holly@copsonsocial.co.uk www.copsonsocial.co.uk
Not only do they provide Worcestershire sports coaching to thousands of children, they also specialise in physical education delivery and training. From school holiday activity camps, to physical activity learning programmes, to mentoring teachers and empowering physical education leaders with skills and knowledge to get results.
F8 Creates
FMS Hereford Limited
F8 Creates are a design agency made up of creatives, photographers, filmmakers and marketers, based right in the heart of Worcester.
Offering electronic payroll solutions FMS Hereford help their clients with set up and provide you with online secure payslips and all other payroll processing solutions.
Social Media Experts - Worcester, Worcestershire
Design Agency - Worcester, Worcestershire
Whether you’re looking for a new visual identity and logo, premium business cards, on brand photography or a captivating video, F8 Creates can help. With over 10 years of experience, you’re in good hands! The Worcester-based design agency’s passionate and experienced team all work together in-house to create your branding, graphic design, video, and photography. This makes this design agency rather unique, and more importantly ensures your visual identity is coherent and consistent throughout. Their services can also be provided to new starter businesses, fitting to their needs and budgets. With years of experience in solving creative problems, F8 Creates relish a challenge and are here to help you.
Tel: Marc Kings - 07535 207834 Email: info@directsportspro.com www.directsportspro.com
Professional Payroll Services - Hereford, Herefordshire
FMS can help make employing staff straightforward by letting you know what your costs are for processing your payroll in advance with predictable costs and straightforward payroll solutions. The FMS service has no hidden extras. There are no set up costs, no year end charges and no costs for processing new employees, making switching your payroll services easier and cheaper. Tel: 01432 360500 Email: payroll@fms.uk.com www.payroll-hereford.co.uk
Tel: 01905 612260 Email: info@f8creates.com www.f8creates.com
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Fresh Nous
Full-Service Customer Experience Marketing Agency Worcester, Worcestershire The Fresh Nous mission is to work with other businesses to help them get closer to their customers and develop effective processes and communications to meet their needs. Fresh Nous work with businesses across a range of sectors and with organisations from SMEs to corporates. By combining proven insight models, creative excellence and commercial acumen, they work with business leaders to develop marketing strategies and plans as a natural extension to their leadership team. The team covers a range of specialisms including customer experience strategy, customer journey mapping, customer and market insight and content creation. Fresh Nous encourage the organisations they work with to focus on putting the customer at the heart of their targets and strategies. Fresh Nous advocate that, through deeper understanding of the needs, motivators and behaviours of customers and potential customers, businesses are able to occupy unique positions within their industries. Tel: 01905 780810 Email: chat@freshnous.com www.freshnous.com
Independent Coffee Shop - Worcester, Worcestershire Chef Tom Gaunt and his team serve artisan coffee and speciality teas, as well as fresh food made in house – including superb cakes - and an all-day breakfast, which can be enjoyed in the outside spaces, ideal for people-watching and superbly located overlooking Cathedral Square. House of Coffee recently took part in the extremely successful Eat Out to Help Out campaign, they are Covid-secure and have had a 5* health & safety review since opening. They’re pet friendly, available for private hire and serve sandwich platters for those of you who’d like something fresh, for your working lunch. House of Coffee has the best playlist in town – as Tom also DJ’s when he’s not busy cooking – so give him a wave as you pass by or pop in for something a little bit funky on your next trip to Worcester. Tel: Tom Gaunt – 01905 20990 Email: houseofcoffeeworcester@mail.com www.facebook.com/HouseOfCoffeeWorceste
Hussingtree Gin
Intergas Boilers
Hussingtree Gin creates premium handcrafted gins, with each gin inspired by the produce of their home county of Worcestershire.
For over 50 years Dutch manufacturer, Intergas, has pioneered innovative boiler design. In 1989 they developed a completely new kind of condensing boiler, one so simple yet advanced, it remains at the cutting edge of boiler technology today.
Gin Producers - Worcester, Worcestershire
Having picked up their first two awards in 2019, they continue to expand their range with seasonal and short-run editions that complement their core dry gins. These offer both on and off trade customers a flexible set of locally focused premium spirits to suit their customers’ needs all year round. Hussingtree Gin’s branded range enables corporate clients to have gins self-branded, whether it be 5cl miniatures, gift boxes or 70cl bottles. This is a perfect solution for corporate gifting or events. They are also growing their contract gin offering, creating tailored options for corporate and retail customers. Recent examples include 2020 Gin for St Richard’s Hospice and a range of seasonal distilled gins for Broomfields of Holt. Tel: Duncan Gilroy - 07903 425859 Email: tipple@hussingtreegin.co.uk www.hussingtreegin.co.uk
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House of Coffee
Domestic Boiler Manufacturer - Kidderminster, Worcestershire
The design of the bithermic heat exchanger means that all combis condense virtually all the time; they’re producing domestic hot water, keeping energy savings as high as possible and carbon emissions as low as possible. Intergas newest boilers, the Xtreme and Xclusive, also boast the lowest NOx emissions in the world. Sustainability is as important as reliability, plastic is only used when there is no alternative, and most of their range of boilers only have three plastic parts; there are four moving parts in each boiler too (some only have three) and, with fewer parts, there’s less to go wrong. Tel: Nigel Homer - 01527 888000 Email: info@intergasheating.co.uk www.intergasheating.co.uk
Kerris Crook HR Consultancy
HR Consultancy - Stourport-On-Severn, Worcestershire With HR experience in retail, hospitality and engineering, Kerris Crook HR offer support to manage change within a business. They can manage the legal process and support employees when it comes to redundancies. Solutions can also be offered when it comes to a number of other important processes including flexible working requests and recruitment policies and procedures. They also provide access to engagement surveys to help address areas of concern such as employee wellbeing, which in today’s climate is becoming increasingly of more importance to a business. Assistance can be provided through Zoom and in person. Tel: Kerris Crook - 07753 743468 Email: kerris@crookhr.co.uk www.crookhr.co.uk
National Fire Solutions
Fire, Electrical and Security Services Stourport-On-Severn, Worcestershire National Fire Solutions is a specialist provider of fire, electrical and security services based in Worcester, but operating nationwide. NFS install, maintain fire alarm and life safety systems as well as providing asset protection works in the form of fire compartmentation. Committed to property compliance and regulations their management staff of chartered professionals and qualified engineers and Installers continue to raise the standards within their client’s business and are proving to be invaluable during these difficult financial times within a tough market place.
Kilby Packaging
Manufacturer & Distributor of Packaging Materials Birmingham, West Midlands As a local supplier of boxes and packaging materials, Kilby have their own vehicles and deliver throughout the region, whether you need industrial packaging, ecommerce boxes or gift and retail packaging, shop online in the morning and your delivery will arrive next day. In addition to their next day packaging materials distribution service, they also offer bespoke packaging. Kilby’s site encompasses a modern production facility for the manufacture of packaging materials: colourful, branded self-adhesive tapes, made-to-measure corrugated boxes in a variety of styles and materials, printed paper mailing bags, book wraps and envelopes. Kilby Packaging has been manufacturing boxes and printing tapes since the 1970s so you can rely on them for high quality products at competitive prices. Tel: Beth Field - 01564 823176 Email: Sales@kilby.co.uk www.kilby.co.uk
Ocius Consulting Limited
Professional Services - Kidderminster, Worcestershire If you are a leader or manager, you will understand the complexities of working with people to run a business. Managing change in an organisation can be highly complex, time consuming and has a high risk associated. This is what Journey people change management is all about. It’s a unique change management programme developed and delivered by Ocius Consulting over many years from experience gained in working on ‘managing people change projects’. It has been successfully tried and tested in top organisations.
Nation Fire Solutions are offering a 10% discount to all Chamber Members
The Journey programme exists to help organisations achieve their critical business objectives by implementing and managing change correctly, efficiently and robustly. Ocius Consulting Limited offer a flexible, responsive and transparent partnership focused on delivering quality, and a commitment to solving client problems. Their Journey programme helps to create advocates and champions within your business; people who become as committed to change as you are, making the process more efficient and ultimately successful.
Tel: Lee Hill - 07502 390338 Email: lee.hill@nfs.org.uk www.nfs.org.uk
Tel: John Heseltine - 07831 208274 Email: jheseltine@ocius.uk www.ociusconsulting.co.uk
Their systematic approach to management integrates the needs of Landlords, building owners and tenants ensuring that a suitable balance for all is maintained, whilst ensuring service quality, safety, security, compliance and environmental performance services are met.
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Pensons
Rural Media
The only Michelin Star restaurant situated in the three counties (Herefordshire, Worcestershire and Shropshire), located on the county border, Pensons enjoyed it’s successful re-opening in July after being closed for four months.
Rural Media is a media production charity in the heart of Hereford. Using film, media and digital art to strengthen communities, support new talent and influence social change, the Rural Media team have been at the heart of the cultural landscape of Herefordshire and the wider Midlands region for over 20 years. Often using creative and digital arts as a catalyst for community engagement, the talented creative team oversee both local and national community and charity projects, focussing on youth and education, arts and heritage. Their constant aim is to give a voice to disadvantaged and rural communities.
Restaurant - Tenbury Wells, Worcestershire
The airy double-height dining room, decorated with objects commissioned from local artisans and craftspeople, and sheltered courtyard garden offer the perfect environment to start dining out again. Head Chef, Chris Simpson, and his team will be cooking a seasonal, ingredient-led menu that focusses on fresh flavours direct from the restaurant’s kitchen garden and other local food suppliers. The new menu will include local lamb and beef, as well as other resident Ingredients.
Pensons is open for dinner from Wednesday to Saturday and for lunch from Thursday to Sunday.
The commercial arm of Rural Media, Rural Media Productions, produces television and radio for national broadcasters and online social media films for businesses of all sizes. Priding themselves on capturing audiences with innovative storytelling and powerful visuals, Rural Media Productions strive to help business enhance their brand and are highly trusted by national broadcasters due to their vast expertise.
Tel: 01885 410321 Email: bookings@pensons.co.uk www.pensons.co.uk
Tel: Eleanora Adams - 07789 226341 Email: eleanora@ruralmedia.co.uk www.ruralmedia.co.uk
SB Print Ltd
Selcraft UK
They have created a range of high-quality hand-picked dried herbs and edible flowers that include restaurant inspired blends and herbs that are available to purchase on their website.
Print and Design Agency - Worcester, Worcestershire SB are here to help and can promise you friendly service from their experienced family team. Their creatives can produce all the concepts, artwork and branding for your project and follow on with a range of quality print; from business cards, company stationery and office forms through to colour flyers, beautiful brochures and impressive corporate folders. If you need large print solutions SB have a large inkjet printer for posters and sticker production. For your event needs they offer portable exhibition displays and new fabric pop up systems, as well as a range of accessories. If you are also looking for banners, exterior sign boards and supply teardrop flags, SB can help with the printing of these as well. SB are leading specialists in promotional merchandise so if you have an event or a marketing campaign they can help with ideas, visuals and products from a wide section of quality items that can be personalised with your branding. Tel: Simon Hodgetts - 01886 812160 Email: promo@sbprint.co.uk www.sbprint.co.uk
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Media Production Charity - Hereford, Herefordshire
Medalists, Insignia and Badge Makers Leigh Sinton, Worcestershire Selcraft has over 40 years experience working as Medallists, Insignia and Badge-makers, specialising in creative design and bespoke production. Selcraft work with a wide range of clients from individuals, local clubs and small businesses right through to national companies, international organisations and institutions. For every client, the goal is the same: to provide an item that is truly special, unique and represents the values of the clients Bringing specialist knowledge, care and attention to all projects regardless of size or budget. At the leading edge of technology, Selcraft can produce items in all materials to suit all applications and budgets. The team can produce original concepts, work from your drawings or duplicate and improve established designs. From Ferrari, Unison, Carr’s and The Royal Marines Parachute Regiment, feel free to browse through the types of products that Selcraft manufacture to learn more about their capabilities. Local, national, global since 1973. Tel - 01886 833444 Email: info@selcraft.com www.selcraft.com
SME Comply
Data Protection and Legal Consultancy Evesham, Worcestershire SME Comply are SRA regulated solicitors and data protection consultants, whose only aim is to provide SME’s and start-ups with a full range of compliance services in a simple, accessible format. With their subscription model, you can access online and telephone legal advice for a set number of hours each month for a fixed monthly fee. Whether you need support with commercial, employment, data protection or general law, SME Comply will be on hand to help you with just a moments notice. Their subscriptions also grant you access to the bespoke client platform, where you can download key legal documents and agreements, as well as access training and e-learning materials for use in your organisation. Alternatively, pay as you go and fixed fee services are also available for those with short-term requirements.
Sutcliffe & Co Insurance Brokers
Insurance Solutions - Worcester, Worcestershire You and your business need a local insurance broker who can work with you to find the right risk management solutions, tailored to your needs. Worcester-based Sutcliffe & Co is a completely independent, family owned company, with access to a wide range of insurers meaning they can often find insurance solutions other brokers cannot. The team of specialist commercial and personal insurance brokers are ready to take the burden of insurance off your shoulders. Sutcliffe & Co are currently offering Members a free business insurance review including 1 month access to an online portal providing HR, compliance, industry-specific safety manuals, forms, policies and more. Tel: Duncan Sutcliffe - 01905 21681 Email: enquiries@sutcliffeinsurance.co.uk www.sutcliffeinsurance.co.uk
Tel: 01386 291011 Email: info@smecomply.co.uk www.smecomply.co.uk
The Bra Boudoir
The DM Lab
The Bra Boudoir are an independent bra fitting boutique based in Ledbury that offers a personal one to one shopping experience. At The Bra Boudoir their customers are the number one priority. They endeavour to provide a safe, comfortable, and relaxing shopping experience, ensuring all customers have fully focused time and attention and leave feeling happy and satisfied.
The DM Lab is a multi award-winning design and digital marketing agency based in the city centre of Hereford. Established in 2010 with a client list of over 200 local, national and international clients.
Bra Fitting Boutique - Ledbury, Herefordshire
The Bra Boudoir not only deliver a bra fitting service, but also sell a range of nightwear, swimwear, and clothing. Brands include Chantelle, Prima Donna, Fantasie, Freya, Robell and Lingadore. Since reopening they have been running an appointment fitting policy, with drop-ins welcome. This has ensured a limited number of customers, meaning the highest hygiene and safety for both customers and staff, creating a comfortable environment in which to shop. The support they have received since reopening has been incredible and long may it continue! Tel: Kimberley Leeds - 01531 635182 Email: info@thebraboudoir.co.uk www.facebook.com/thebraboudoiruk
Digital Marketing - Hereford, Herefordshire
The DM Lab has built a reputation delivering results. The agency has a wealth of experience in web development, graphic design and most importantly digital marketing. The small but dedicated team of four make brilliant marketing simple. They do this simply by making you a return on your investment, developing a strategy that increases your sales with the mindset that as you grow, you can increase your budget further and together we help your business flourish online. With a genuine passion for growing businesses, from start-ups to SMEs, The DM Lab has the experience, knowledge and tools to guide you and your businesses to future growth and success. Tel: Chris Tipping - 01432 607660 Email: info@thedmlab.com www.thedmlab.com
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The M Partnership
White Horse Wills
Teme Valley based PR and marketing agency The M Partnership is celebrating 20 years in business. Since 2000, the family-run business has provided an extensive range of creative, promotional, strategic, tactical and project management services to a wide variety of clients both nationally and in the Herefordshire & Worcestershire area.
A long-standing interest in the law and the knowledge that people don’t always get the Will they need led Adrian Jones, a former Technical Officer with Trading Standards to set up White Horse Wills in Hereford. Basic Wills, Will Trusts, Lasting Powers of Attorney, Business lasting Powers of Attorney and Living Wills, known today as ‘advanced decision’ are all within his remit. Adrian’s usual modus operandi embraces direct meetings with clients - wherever they happen to live. He is happy to travel.
PR & Marketing agency - Tenbury Wells, Worcestershire
Some examples of the vast portfolio of work include; the provision of brochure design, advertising campaigns, brand guidelines, PR and Press Office management for big events. Often taking the role as an ‘external’ marketing department, their design work and strong relationships with regional press & media have helped to promote numerous events. Local clients include Swifts Bakery, Oldfields Cider, Hobsons Brewery, Tenbury Mistletoe, Malvern Theatres and Frank P. Matthews. Tel: Mandi Doyle - 01584 881651 Email: mandi@tmpartners.co.uk www.thempartnership.co.uk
Will Writers - Hereford, Herefordshire
Adrian’s intention is to provide a quality alternative service to those provided by solicitors. A member of the Society of Will Writers, the largest independent self-regulatory body for Will Writers in the UK, Adrian is fully registered and insured. Tel: Adrian Jones - 01432 378064 Email: adrian@whitehorsewills.com www.whitehorsewills.com
Worcester Warriors
You Do Better
After a short break the players will return for the start of the 2020/21 season in November and a busy schedule that will see them play every weekend until mid-June.
You Do Better delivers pay-as you-go PR, communications and networking with no retainer. You simply pay an affordable hourly rate.
Rugby Club - Worcester, Worcestershire
Sixways will also host non-league football in the 2020/21 season with Warriors’ co-owners Colin Goldring and Jason Whittingham becoming joint majority owners of Worcester Raiders FC who will play their home matches at the 12,000-capacity stadium. Off the pitch, Warriors have been running a Sixways Takeaway food-anddrink service on Friday and Saturday evenings throughout July and August providing supporters with a selection of popular matchday food and drink. Warriors’ commercial and events teams are also putting plans in place to ensure that Sixways returns to normal as soon as social distancing regulations are relaxed to permit crowds and the re-opening of hospitality facilities. www.warriors.co.uk
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Pay-As-You-Go PR - Pershore, Worcestershire
Is your Marketing Manager going on leave? Do you have a new product or service to deliver? A project or campaign that needs managing? You Do Better specialise in interim cover and deliver public relations when you need it. The agency provides a flexible approach and easy access to public relations, making it simple and affordable for businesses to try out PR & Comms and see how it fits with your organisation – without paying expensive retainers. You Do Better manage your communications to raise the profile of your business and get your message across. They’ll shape your story and share it for you. When you know better – you do better. Tel: Ruby Edwards - 07891 777464 Email: ruby@youdobetter.co.uk www.youdobetter.co.uk
Maximising Your Membership This fantastic opportunity to spotlight the wonderful businesses within the two counties has been great to be part of. I hope that this will be seen by as many people as possible and bring new eyes onto our Members. At the Herefordshire & Worcestershire Chamber of Commerce we are always looking to engage with Members and make sure they are getting the most out of their Membership as much as they can. We have a number of initiatives available for Members to take advantage of that will offer valuable support and guidance to your business. Our online Members Directory area gives businesses the opportunity to find and connect with over 1,500 businesses and post and promote exclusive Member to Member offers. As part of your Membership package you also get a full package of support for Tax, Health & Safety and HR. All in one place and from a team of experts, the QUEST member support package is essential in these unprecedented times we are facing.
Members can also access our training and events calendar where all of the latest virtual training courses and online events are detailed. We have had a number of experts hold informative talks to attendees on various matters which they can take away and apply to their own business. Hosted by industry experts, our suite of virtual training courses has been designed to aid businesses who are planning to, or are already returning to work and helping businesses to restart and recover. With a wide-reaching network, now is the time to share your news and stories with us. This is a great way to grow awareness of your business or service. There are also many other PR opportunities to take advantage of including appearing within our bi-monthly publication Business Direction, on our website and also the chance to be fea-
tured in our email newsletter communication sent out to businesses across the two counties. Perhaps you have an innovative offer to support businesses in dealing with the impacts of Coronavirus, or you want the region to know how it's affecting you. All stories are reviewed by our Press Office and could go live on the website and even into our Business Direction Magazine.
CEO, Herefordshire & Worcestershire Chamber of Commerce
For further information on how you can make the most of your Membership please visit www.hwchamber.co.uk/login or contact your account manager today. 11