BUSINESSNEWS
HEALTH AND WELLBEING ORGANISATION EXPANDS INTO HEREFORDSHIRE AND WORCESTERSHIRE A not-for-profit organisation focused on affordable healthcare and improved wellbeing has expanded into Herefordshire and Worcestershire.
ANOTHER ACCREDITATION FOR CHESHIRES LASER MAIL Despite the turbulent times businesses are currently experiencing, Kidderminster-based Cheshires Laser Mail is proud to announce it has achieved ISO27001 accreditation with flying colours. This latest accreditation will complete the suite of three required qualifications sitting alongside its ISO9001 Quality & 14001 Environmental accreditations. A huge amount of work was necessary to reach this level of attainment. Their commitment to IT Security is reflected in this latest accreditation, giving customers confidence that the security of their data is of paramount importance when working on their mailing and fulfilment projects. With the introduction of GDPR protecting customers’ data has never been more important. As Cheshires undertakes production of statements and invoices on behalf of Building Societies & Housing Associations, coupled with payment plan and DD letters for national blue-chip companies, they knew it was vital to ensure they had a watertight security management system in place. The family run business, which has been established for over 11 years, focuses on Data Management, Mailings, Print & Fulfilment services. www.cheshireslasermail.co.uk
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Midlands-based Paycare is one of the newest Members of the Chamber and the team has already hosted a virtual training session around mental health, with plans to continue to support the region’s businesses with every aspect of their Workplace Wellbeing.
step of their journey, and I’m always on hand to provide information and guidance - whether that’s detailed trend data or practical advice on how to reward and retain staff. We want to ensure that having a Paycare Policy isn’t just a tick box for the companies we partner with, but that it really offers value and supports them and their employees.” www.paycare.org
More recently, the organisation launched Paycare Wellbeing led by a team of experts who deliver Mental Health First Aid courses, bespoke training and e-clinics aimed at educating attendees about wide ranging aspects of mental health and wellbeing. Corporate Account Manager Stephen Burton-Pye, who will be primarily responsible for taking care of businesses and Policyholders from across the two counties, said: “I’m really passionate about supporting Policyholders through every
LOCAL AUTHOR RECEIVES 5 STAR RATINGS FOR BUSINESS BOOK ‘IN DEMAND, IN COMMAND’ Last year, new member Philip Grant of business consultancy CM Leaders wrote a business book ‘In Demand, In Command’ (published by Austin Macauley) which has now attained ‘5-star’ ratings on Amazon. The book has also now been made available in Audible format, alongside E-book and paperback versions. ‘In Demand, In Command’ is a comprehensive step-bystep guide to creating a winning digital customer strategy.
consultancy. Although the book was written prior to the global pandemic, in an ever-evolving digital ‘virtual’ world, it’s topic and central themes are even more relevant to our times. Philip believes that if you really want to stay ahead of the game and be in command of an always connected world, you need to differentiate yourself in the market with a winning digital customer strategy. www.philipgrant.ampbk.com
The primary reason for Philip writing the book is that, despite the exponential growth of digital and mobile services, companies simply do not achieve their business potential when managing their customers. Many businesses of all shapes and sizes could, and should, be doing so much better at serving their public. ‘In Demand, In Command’ provides immediate access to astute, insightful and pragmatic expert advice for a tiny fraction of the fees that would be charged by any management
March/April 2021
