Feature Sessions

MONDAY, SEPTEMBER, 20

3:30PM – 4:30PM

50 Simple Ways to Win People Over and Have Them Say, “Wow!” – Grand Ballroom

– Lee Silber, Lead Trainer, Remote Worker Resource, Creative-Lee Speaking The ability to impress everyone who interacts with you (even when they are distressed) is an important skill that makes you extremely valuable. From making a good first impression and leaving a lasting one to building your brand as a problemsolver and someone who gets results, this session shares simple tips and techniques for consistently winning rave reviews for what you do and how you do it.

Getting Unstuck: How to Design Your

Empowered Life – Grand Hall G-J

– Lonnetta Albright, President and Chief Visioning Officer (CVO), Forward Movement, Inc. It’s pretty common at different stages in life and career to feel stuck in a routine...stuck in the same position...stuck without a sense of direction...stuck feeling unmotivated and unfulfilled. We all want more out of life, but, too often, our successes are few and far between; and our disappointments are crushing. We take a short pause, and before we know it, years have slipped by, practically unnoticed. Deep down we know there is more to life than this. As we pursue our dreams, we fight for them in the outside world, and we also fight an internal battle with our inner voice. Often this voice is one of doubt and self judgement. What would happen if you focused on YOU for twelve consecutive months and gave YOU all you had? Wherever you really want to be, you are only going to get there from where you are right now. And to get from here to there, you are going to have to have a plan! You can choose to design your empowered life.

TUESDAY, SEPTEMBER, 21

3:30PM – 4:30PM

Navigating Change and Leading Yourself

Through It - Grand Ballroom

– Carrie Spell-Hansson, CEO, The Folke Institute The only constant in life is change. Market conditions, pandemics, social and political unrest, customer needs, and aggressive competition have made a continual change the norm. Organizations and individuals that are nimble and able to change quickly will thrive. It is not a question of whether we want to change, but rather a question of how we are going to deal with the inevitable. Resistance to change is a normal reaction. This session will teach participants to accept and describe the purpose and nature of change. Participants will leave with practical information along with tools and tips for embracing change with new awareness, skills, and confidence.

Discover the Power of Allyship – Grand Hall K-N

– Eddie Turner, The Leadership Excelerator®, Eddie Turner LLC In the wake of police incidents against people of color, harassment of marginalized communities and community protests coming into public view as they never have before, organizations large and small have sought to address the problematic issue of race, diversity, and inclusion in the workplace in new ways more than ever before. This session will discuss corporate employees’ experience with social injustice in the workplace from a first-person perspective and ideas for what can be done to help. Individuals supporting and advocating for their marginalized colleagues can help others understand that personal and corporate allyship can strengthen everyone’s business environments. The presentation is followed by a 30-minute open dialogue. Ask any question and explore how you can be an ally. Anyone interested in a frank, candid conversation about diversity in the workplace is welcome. Employees at all levels and experience will benefit from this crucial conversation.

Leading the Reluctant: How to Move Prickly People to Preferred Outcomes - Grand Hall G-J

– Steven Iwersen, President, Aurora Pointe LLC How you intentionally relate to and communicate with others has a profound influence on your ability to build rapport, inspire collaboration, enhance positive camaraderie, resolve misunderstandings and lead through challenging times. Because people get “prickly” in times of change and uncertainty, leading can be as challenging as persuading a porcupine to race! How do you handle those moments when you encounter uncooperative (prickly) customers, team-members or partners? More importantly, how do you get them to work with you to achieve a mutually successful outcome? Get practical methods for communicating and building trust during uncomfortable times. Learn how to work with others to a shared success without getting stuck, and identify a personal strategy for improving your personal & professional relationships.