DIVI RESORT’S NEW MOBILE APP Access everything Divi Resorts has to offer 24/7 from the palm of your hand
MAKE A RESERVATION ANYTIME If you haven’t booked your stay yet, you can review our latest promotions, explore each resort, check availability and pricing, and book your stay right from the app. TIP: To make a reservation, simply download the app and enter your desired hotel and travel dates. You can also click the “Book” icon at the bottom of the app.
FIND YOUR PERFECT DESTINATION Search our unique destinations and explore our resorts to get inspired for your next adventure. You can also learn more about our exclusive new upper-tier Oceans offerings. TIP: Simply click the “Directory” icon at the bottom of the app to view all of our locations and resorts.
ACCESS YOUR RESERVATION INSTANTLY You can access your reservation anytime from anywhere. Click the “My Reservation” icon at the bottom of the app, select which resort you booked, and click “Continue.” From there, you will be asked to provide your last name and reservation confirmation number. TIP: If you are a Divi Resorts Timeshare Vacation Owner or if you booked a stay through our NC call center, you can find your confirmation number in the email you received after booking your vacation. If you booked through the Divi Vacation Club, online at www.diviresorts.com, on our Divi Resorts mobile app, or through a third-party such as Expedia, Booking.com, etc., you need to contact our Divi Reservations Department at (800) 367-3484 or via email at info@diviresorts.com to request your confirmation number. We recommend that you reach out at least 72 hours prior to arrival to request your confirmation number.
USE EXPRESS CHECK-IN/CHECKOUT FOR FASTER SERVICE If you are heading to one of our resorts, you can take advantage of express checkin and checkout right from our app. Click the “Check-In” icon at the bottom of the app, select the resort you are checking in to, and click “Continue.” From there, you will be asked to provide your last name and reservation confirmation number. Although our standard check-in time begins at 4 p.m., you can begin the express check-in process up to 24 hours prior to arrival, and you will be notified once your room is ready. You can also checkout on the app at your convenience. TIP: Don’t forget to bring a photo ID and the credit card used to complete express check-in to the Front Desk to pick up your room keys.
EXPLORE AND PLAN YOUR NEXT STAY We’ve got everything you need to plan your stay. You’ll find resort directories, maps, amenities, activities, photos, videos, recommendations for top island adventures, daily weather reports, airport directions, and so much more. TIP: Check out our resort specials for daily happy hour deals and other offers. Plus, use our Packing List Helper to get you organized for your trip.
STAY CONNECTED WHILE ON VACATION Stay connected with notices about exclusive resort specials, concierge discounts, activity updates, and more. TIP: To ensure you always have the latest information, enable push notifications on the app. To activate, go to the top right corner, click on the dropdown menu, and slide the push notification screen to ON. A green circle will show when activated.
TUNE IN TO DIVI RESORTS 365 DAYS A YEAR Keep our Divi Resorts app active on your phone so you don’t miss our exclusive offers and discounts. To see our current specials, click the “promotions” icon at the bottom of the app. From there you will see all of our current promotions with links to learn more about each. TIP: Our specials change often, so make sure to keep your push notifications active so we can send you exclusive deals you won’t find anywhere else!
For additional information and helpful FAQs, please visit www.diviresorts.com/app-welcome.htm.