On Island Time: Spring 2024 Newsletter

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ON ISLAND TIME

TAKE AN ISLAND ADVENTURE TO BONAIRE PAGES 10-11

SPRING 2024

CHECK OUT OUR GOURMET BURGER RECIPE PAGE 7

CELEBRATE GIZMO’S 30TH BIRTHDAY WITH US PAGE 9

news & views from under the divi tree

FROM THE DESK OF THE PRESIDENT

Springtime at Divi Resorts marks a season of renewal, and we’ve got an array of exciting new developments across our properties, from new employees to room renovations, brand-new restaurants, and more. I am pleased to share the latest updates from our tropical paradise.

First and foremost, it’s great to welcome our new team members who have recently joined the Divi family. In our Employee Spotlight on page 5, you’ll have the pleasure of meeting these remarkable individuals, each bringing their unique talents and enthusiasm to enhance your experience with us.

Our extensive renovations at Divi Aruba Phoenix, where our beachfront tower suites are currently getting a complete makeover from the inside out, are well underway, and this spring and summer, we will start upgrades to the Villa pool and Villa (Phase 1) suites. We’re also opening the Wave Shack restaurant and bar just steps from the beach and the Villa pool.

Over at Divi Flamingo on Bonaire, we’ve been busy enhancing your vacation experience; our newly renovated oceanfront hotel rooms are sporting a chic Caribbean interior, and the studio pool has been completely remodeled with a new deck, jacuzzies, a BBQ, and ample seating and shade for relaxation. We also hope our main pier will be ready to open in late spring and we’re excited to start upgrading our pool-view hotel rooms this summer.

At Divi Village Golf, we’ve finished upgrading our putting greens and golf practice cages, and renovations have been completed at Mulligan’s Golf Café, Bar & Restaurant.

We’re celebrating a special birthday in June as Gizmo, our Divi Diva at Divi Little Bay turns 30 years old, and you’re invited to join the celebration on page 9.

If you’re interested in all the unique things to do and see while vacationing on Bonaire check out our ideas for adventure on pages 10 and 11.

I am blessed with exceptional staff and we’re lucky to have so many dedicated employees. From winning culinary awards and creating delicious recipes (pages 6 and 7) to being recognized for their hard work and passion for service (pages 16 and 17), they go above and beyond every day for our guests and each other. Truly inspiring is a special group of Divi Southwind’s staff who recently celebrated their 30- and 40-year work anniversaries.

Your feedback is always encouraged and appreciated, so please keep those TripAdvisor reviews and social media comments coming. We love to read about your experiences on our islands and finding new ways to make your stay spectacular.

A DAY IN THE LIFE OF A DIVI GM

Our General Managers love getting out and about to greet our owners, members, and guests. Get to know them a little better each week at our fabulous welcome cocktail parties on Aruba, Barbados, Bonaire, St. Croix, and St. Maarten. You’ll have the opportunity to meet our managers and staff while enjoying delicious drinks and snacks. We hope you’ll join us!

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Top row: Divi Village Golf and Divi Dutch Village General Manager Ferry Zievinger, stops to take a photo with Divi Vacation Club President’s Elite members Mr. and Mrs. Gloede at the Manager’s Cocktail Party. Divi Little Bay General Manager Anne-Marie Brooks smiles for the camera alongside her team as the resort is awarded the 2023 Noble Beach Prize for Most Divine Dining in the Caribbean. Middle row: Divi Aruba Phoenix’s General Manager Pearl Lake, and resort team members are all smiles at the company’s 2023 Christmas celebration. Divi Southwind’s General Manager Charles Maynard and other management employees stop to take a picture with guest Federick Morton Jr. (from the popular show Hot Ones)during his stay at the resort. Bottom row: Divi Flamingo’s General Manager Celine Van Meer poses with 2023 Employee of the Year, Diana de Palm. Divi Carina Bay’s new General Manager, Raul Urbina, smiles with members of the F&B team to celebrate Clarissa Brooks on her achievement of Employee of the Month

NEW & IMPROVED

We’re always working hard to update your home away from home. Here’s what we’ve been up to lately!

Divi Phoenix

• Opening of Wave Shack

• New Café-style concept at PureCafé (formerly PureDeli)

• Beach Tower Suites interior and exterior renovation

• Refresh of Villa Pool

• Villa Suites Phase I start of interior and exterior renovation

Divi Flamingo

• New main dive pier in progress

• Complete renovation of the Studio Pool

Divi Village Golf

• Interior renovation begins on buildings A & B

• Completion of updates to Mulligan’s

• Completion of golf practice cages at The Links at Divi Aruba

SPOTLIGHT

Divi Resorts Welcomes Three New Management Employees EMPLOYEE

Divi Resorts is ushering in a new era of excellence with the addition of three dynamic leaders to its esteemed team. These individuals all bring a unique background to the table and are set to elevate the hospitality experience across three of our picturesque destinations.

RAUL URBINA: GENERAL MANAGER AT DIVI CARINA BAY

Raul Urbina has a profound cultural connection to the Caribbean, having grown up near Honduras and the Bay Island regions. Merging cultural insight with over 15 years of success in hotel operations, he possesses a unique perspective on travelers’ needs and desires when planning tropical vacations. Mr. Urbina’s passion lies in spearheading complex Food and Beverage operations, with a background that includes working with high-volume luxury beach resorts in Florida and California. Notable establishments in his portfolio include The W South Beach in Miami, The Waldorf Astoria Naples, The Don Cesar in St. Pete Beach, and Lake Tahoe Vacation Resort. “My mission is to redefine the standard of excellence in the Caribbean hospitality experience. I aim to craft a stay that makes Divi Carina Bay and Oceans at Carina Bay the ultimate destinations for relaxation and unforgettable vacations,” says Mr. Urbina

JOSE LANZAR: F&B DIRECTOR AT DIVI LITTLE BAY

With over two decades of hands-on experience in the food and beverage industry, Jose Lanzar is a true powerhouse in the field and is poised to enhance the resort experience as the new director of Divi Little Bay Beach Resort’s award-winning food and beverage department. His impressive journey began as a resort bartender, where his passion for delivering exceptional hospitality and culinary experiences took root. Mr. Lanzar climbed up the professional ladder, showcasing his expertise in managerial roles for renowned establishments including Royal Caribbean Cruises, South Beach Group Hotels, and The Standard Hotels. Guests can expect exciting events, innovative specials, and an all-around upgrade to the dining experience at Divi Little Bay as Mr. Lanzar takes charge.

JOAN SAMSON: SALES MANAGER AT DIVI FLAMINGO

Joan has been a valuable member of the Divi family for over a decade, having previously served as the sales manager at Divi Little Bay Beach Resort on St. Maarten. Now, as Divi Flamingo’s first sales manager, she is ready to make group bookings more efficient and seamless with faster response times, personalized attention, and a dedicated point of contact before, during, and after groups’ stays. As Joan is located on-site, she’ll be able to provide a broader level of service with in-depth property knowledge to ensure that your group enjoys the best of what Divi Flamingo, Divi Dive Bonaire, and the island have to offer. From dinner reservations to scheduling group dive outings, Joan will be your trusty go-to, and she’s looking forward to personally meeting and greeting all of our groups.

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• Complete update to the pool view hotel rooms and new exterior paint Divi Village Golf Studio Suite Renovation The Links New Practice Cages Divi Flamingo’s Renovated Studio Pool Divi Flamingo’s Renovated Hotel Rooms

DISCOVER THE TASTE OF ST. CROIX AT DIVI CARINA BAY

Our resorts continue to enhance their robust food and beverage offerings every year, and we’ve got the awards to show it!

Divi Carina Bay’s executive chef, Norman McPherson is a whiz in the kitchen and earned first place in the appetizers section of Taste of St. Croix 2023!

Taste of St. Croix is the largest annual culinary event on St. Croix, where restaurants, chefs, cooks, caterers and farmers from around the island come together to show off their skills and to celebrate all things food. Proceeds of the event support local causes.

BE ST APPE TIZER

In 2023, Divi Carina Bay Beach Resort & Casino was the proud host of this event, making Chef McPherson’s win all the more special. The winning dish in question? McPherson calls it the “East Meets West,” a pan-seared, five-spiced tuna filet served with fresh tomatoes and tangy mango salsa made with locally-sourced fruit.

Join us for a taste of St. Croix, April 17-18, 2024 at the Divi Carina Bay Casino.

FROM OUR TABLE TO YOURS

Coffee-Rubbed Beef & Artichoke Burger

Burgers have long been a comfort food staple, but why settle for ordinary when you can experience the extraordinary? This creation by Divi Flamingo’s executive chef, Raymond Jansen, is a symphony of earthy, warm, sweet, and savory flavors. With tender Angus beef, warm and crispy fried artichoke hearts, and silky smooth black truffle mousse, this dish is sure to impress.

Ingredients

8 oz. Angus beef patty

Coffee rub

Deep fried artichoke

Sun-dried tomato relish

Black Truffle mousse

Brioche bun, toasted

Arugula

Coffee Rub:

1 tbsp coffee beans (ground into powder)

1 tbsp brown sugar

1 tsp smoked paprika

1/2 tsp chili powder

1/2 tsp garlic powder

1/4 tsp kosher salt

1/4 tsp freshly ground black pepper

Deep Fried Artichokes:

1 can artichoke hearts

2 qts vegetable oil for frying

1 cup all-purpose flour

1/2 cup cornstarch

1/2 tsp salt

1/2 tsp onion powder

1/2 tsp black pepper

1/4 tsp garlic powder

1/4 tsp smoked paprika

1 can sparkling water

Sun-dried Tomato Relish:

1 cup (150g) sun-dried tomatoes

2 tbsp extra-virgin olive oil

1/4 cup red onion, finely chopped

1 clove garlic, minced

1 tbsp fresh basil leaves, chopped

1/2 tsp ground cumin

2 tbsp red wine vinegar

1/4 cup toasted pine nuts

Salt and freshly ground black pepper, to taste

Black Truffle Spread:

4 oz cream cheese, softened

1 tbsp heavy cream

1 tbsp chopped black truffle

Salt and pepper, to taste

For the Toppings:

Make black truffle mousse by whisking cream cheese until light and fluffy, gradually adding in heavy cream as you mix. Stir in chopped black truffle and season to taste.

Make sundried tomato relish by soaking sundried tomatoes in water for 5-10 minutes. Drain and mix with other ingredients. Let sit at room temp for 15-30 minutes before using.

For the Beef Patty:

Mix all ingredients for coffee rub and use to season the beef patty generously.

Cook the beef patty to your desired level of doneness.

For the Artichokes:

While the beef patty is cooking, heat vegetable oil in a frying pan.

Dredge the artichoke hearts in the prepared batter.

Carefully submerge the artichoke hearts in the oil and fry until golden brown and crispy all around.

Assemble Your Burger:

Toast the brioche bun until golden brown and fragrant.

Spread black truffle mousse on the bottom and top bun.

Place arugula on the bottom bun and add beef patty.

Spoon sun-dried tomato relish over the patty.

Place fried artichoke hearts on top of the relish.

Close the burger with the top bun, and dig in!

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OCEANS AT DIVI

Have You Tried Our Upper-Tier Options?

Our newer, upper-tier offerings on St. Croix and St. Maarten are meant to give you an elevated vacation experience with upgraded amenities like fluffy robes & comfy slippers, espresso machine, gourmet coffee pods, spa amenities, complimentary elite Wi-Fi, and VIP Check-In & Checkout.

Oceans at Divi Little Bay

A 98-room paradise nestled right next to the resort’s expansive pureocean pool and swimup bar with incredible hillside views of the pool and ocean beyond. Choose from rooms that feature fresh Caribbean décor, contemporary bathrooms, and private balconies or patios. To learn more about this resort, visit www.diviresorts.com/oceans-little-bay.htm

If you’ve ever traveled to Divi Little Bay Beach Resort on St. Maarten, chances are you’ve been lucky enough to run into our Divi Diva, Gizmo. She’s often seen perched on a bar stool or on the actual bar at her namesake restaurant, Gizmo’s Bar & Grill.

I was blessed to find and bring Gizmo to the island and Divi Little Bay thirty years ago. Little did I know how much this red-and-green macaw, with a personality as vibrant as her tropical-colored feathers, would mean to our staff and guests. Or how she would turn into our famous Divi Diva!

Over the years, she’s entertained guests and staff (and even the Dutch military) with her antics. She was a source of inspiration and happiness through hurricanes and the aftermath of recovery. Gizmo is truly special.

We hope you will come and join us for a week-long celebration at Divi Little Bay filled with Gizmo-inspired food and drinks, games, and parties that are perfect for all ages.

Please join us and be a part of this very special birthday bash.

Oceans at Divi Carina Bay

An exclusive 50-room oasis on our secluded slice of beach with breathtaking sea views. Oceans at Divi Carina Bay delivers an all-inclusive, adultonly (18+) vacation experience with spacious rooms that feature modern furnishings, sleek bathrooms, and private balconies or patios. To learn more about this resort, visit www.diviresorts.com/oceans-carina-bay.htm

Frontier Airlines Adds Direct Flights to St. Croix

Frontier is adding flights between San Juan PR and St. Croix on June 2 and San Juan PR and St. Maarten on June 3. Find these affordable, convenient flights to paradise at www.flyfrontier.com or bundle resort and air when booking directly through www.diviresorts.com.

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& St.
Frontier has just announced a once-weekly (Saturday) nonstop service between Orlando and St. Maarten starting May 18 and to St. Croix on May 25. Additionally,
Maarten!
Come and Celebrate Gizmo’s 30th Birthday with us! PROMO CODE: SPRING24 Check www.diviresorts.com/specials for more details, and stay tuned for a full schedule of the week’s festive activities! Book March 19 through May 2, 2024 ROOM ONLY | ALL-INCLUSIVE UP TO 35% OFF Who's Your Daddy? For Gizmo, it's our President & COO who brought Gizmo to the island 30 years ago. Join us at Divi Little Bay/Oceans at Divi Little Bay | June 1 – 8, 2024 GIZMO’S 30TH BIRTHDAY BASH!

ISLAND ADVENTURES: BONAIRE BUCKET LIST

Take a break from the ordinary and explore the extraordinary on the unspoiled and unforgettable island of Bonaire! Good things come in small packages and this bite-sized island packs a punch for activities to thrill and chill. In fact, Bonaire probably checks off more than a few of your bucket list items, so to help you find out which ones, we’ve created our very own Bonaire Bucket List!

Now next time you visit, you’ll have plenty of items to cross off your list. Plus, send us photos and videos of your experiences for a chance to have them featured on social media!

KAYAK THROUGH LUSH MANGROVES

Glide through crystal clear waters to discover the mangrove forest of Lac Bay, where you’ll find three types of mangrove species, plenty of fish, vibrant sponges and coral, upside-down jellyfish and more! With clear bottom kayaks, you won’t miss a moment of underwater action as you navigate through romantic mangrove tunnels. Once you’ve worked up a sweat paddling with your partner, you’ll have the opportunity to cool off with a peaceful snorkel through a calm mangrove channel.

EXPLORE BONAIRE WITH A LOCAL

Discover the beautiful island of Bonaire in air-conditioned comfort with the help of a knowledgeable local guide from Tropical Travel Bonaire. Stops include 1000 Steps, a popular diving destination and beach, and Goto Lake, where you can often spot a flock of flamingos. You’ll also visit Museo Chich’i Tan, a 130-year-old Bonairian home and heritage museum where you’ll enjoy a local snack and lemonade prepared by the homeowner, and a tour of the residence. Rounding out this full island experience are stops at the colorful salt pans, historical slave huts, and Jibe City, the best spot on the island for windsurfing.

SWIM WITH TURTLES

Hop aboard and sail through the Caribbean’s bluest waters with Woodwind Cruises to explore three unique spots near Klein Bonaire. Snorkel through colorful coral reefs where you’ll discover an abundance of awe-inspiring fish and magnificent sea turtles, all pointed out to you by an expert guide. Back on board, enjoy drinks, snacks and a delicious local lunch to keep you energized.

RIDE HORSES THROUGH THE DESERT

It sounds like the start of a great western movie, but it’s real life! Saddle up with Rancho Washikemba for a leisurely horseback ride through Bonaire’s pristine desert terrain, spotting donkeys, parrots and iguanas along the way. Plus, if conditions allow, you might even have a chance to swim with your horse in the gorgeous Blue Lagoon Bay.

FEED 700+ DONKEYS

Yes, you read that right! Do yourself a favor; buy a bunch of carrots and stop by the Donkey Sanctuary. You will not regret this heartwarming experience where you can hand-feed hundreds of hungry donkeys alongside your car. Animal-lovers rejoice – if you bring tasty treats, these affectionate asses will instantly become your best friends.

SCOOT OR CYCLE AROUND TOWN

What could be better than a leisurely open-air drive around town with the wind blowing through your hair? We’re honestly not sure! Enjoy this experience with a single or double scooter or a traditional Dutch bicycle and prepare to travel throughout the island in style.

DRINK A CACTUS

Sip on something completely new that you can only find on Bonaire – cactus liquor! Born and bred on the island, a visit to the one-of-a-kind Cadushy Distillery includes an educational tour, as well as a sampling of several types of the world’s only cactus liquor in a relaxed, laidback environment. Afterward, enjoy a cactus cocktail under the shade of Calabash trees in the distillery’s tranquil gardens where parrots and other tropical birds like to play.

LEARN TO SCUBA DIVE

Discover a whole new underwater world when you learn to scuba dive at Divi Flamingo’s very own PADI SDI 5-star dive operation, Divi Dive Bonaire. Friendly instructors will ease you into the water with a comprehensive educational class, underwater practice and a relaxing guided dive of the famed Calabas Reef, located right next to the resort.

WINDSURF AT JIBE CITY

The mecca for windsurfing on the island, you simply cannot ignore the colorful sails as they glide across the water with ease at Jibe City’s Sorobon Beach. Perfect for newbies and pros alike, Jibe City is THE place to learn this thrilling sport, and when you’re ready to take a break, grab a lounge chair by the water and relax with a cold drink.

GO FOUR-WHEELING TO BAT CAVES

If you like to go fast and you’re not afraid of getting a little dirty, you’ll love this quad tour, which not only takes you to the Bolivia Caves, home to hundreds of bats and ancient Indian drawings, but also to the Spelonk Lighthouse, where you’ll enjoy a beautiful view of waves crashing into the jagged coastline.

MEET A FLOCK OF FLAMINGOS

Pretty in pink, these birds of a feather flock together throughout the island. You’re most likely to spot these blushing beauties near the salt flats or at Goto Lake, but you can also get a closer look at a few flamingos in a special section of the Donkey Sanctuary.

To reserve your stay on Bonaire, visit www.diviresorts.com. To book your scuba diving experience or to review our dive packages, visit www.dividive.com.

Getting to Bonaire has never been easier! Visit infobonaire.com/getting-to-bonaire/airlines/

For more information on Bonaire adventures visit www.tropicaltravelbonaire.com.

If you’re staying at Divi Flamingo, simply stop by the Concierge Desk.

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THE

On the Divi Vacation Club member site, you can Make a Reservation, Bank, Borrow, or Rent Points, Check Your Points Balance and Update Personal Information all from one convenient online location, 24 hours a day!

For more information and helpful tips, visit www.divivacationclub.com, log in to your Member Site, and follow the instructions.

Once you have established your Personal Account, you’re ready to go!

Many of our owners like to carry a pocketsized guide of their Loyalty Benefits along with their membership card when they travel. View and print yours here.

BANKING POINTS

One of the most common questions members ask is, “when is the right time to bank my unused Pure Points?” Deadlines for banking vary based on your Club Membership Loyalty Tier. Go to www.divivacationclub.com, log in, and click “Borrowing, Banking & More” for a full explanation on when to bank your points.

FEATURED DVC MEMBERS

Teddy and Ashia Fayne

Hailing from Grayson, GA, Teddy and Ashia Fayne have discovered their slice of paradise on the sun-kissed shores of Aruba. Since joining the Divi Vacation Club in 2012, this dynamic duo has embarked on an annual trip to Divi Aruba Phoenix Beach Resort, crafting unforgettable memories along the way. We chatted with the couple about their experience, and learned how they make their vacations their own with the flexibility of the DVC.

and I appreciate how easy it is to book online. Also, as President’s Elite Members, we have our own dedicated phone line when we need it which has definitely been a great perk.”

If

at Divi Dutch Village Beach Resort: Call ext. 793. Hours: 9 a.m. – 5 p.m.

or

Please call 1-888-863-6822/1-919-419-3484 or visit www.divivacationclub.com.

“We tried other resorts on the island, but when we discovered Divi, we fell in love and bought on the same day,” says Teddy. Little did they know, this decision would mark the beginning of a joy-inspiring annual tradition. 12 years and more than 17 trips to the island later, the couple is thrilled with their recent decision to upgrade their membership to President’s Elite.

“From the moment we check in, the staff treats us like family,” says Ashia of Divi Aruba Phoenix, where the couple typically stays in the beach tower (“Best views on the island”). “When we check in, they always have refreshments in the room for us, they make sure we get in quickly, and they’re so accommodating with our particular needs, whether it’s cleaning the room on certain days or making sure our family and friends get to book the rooms next to us. They really make sure our stay is enjoyable.”

Teddy chimes in to agree, adding “We’ve developed great relationships with the staff and managers. We can always count on them to help us out regarding booking,

The couple decided to upgrade to President’s Elite in 2021, as Teddy planned a major birthday bash a year in advance for his wife. “I knew what I wanted to do the year before. So, we made our upgrade and used our extra Points to host more than 80 people at the resort for Ashia’s 40th.” The crew hiked a nearby mountain, rented out restaurants, and even flew their own DJ down to celebrate. Ashia laughs as they reminisce, “It was a 40th to remember.” The group had such a good time that some of their friends even decided to become Divi Vacation Club members on-site.

Since then, it’s been tradition to travel with friends and family. “We go for three weeks every year. Sometimes more than once a year — we just get that itch and want to go. The first week, we always bring our friends and family.” Their big group vacations always include trips to Baby Beach, excursions like ATV tours, and their beloved welcome grilling parties by the pool — “Because the pool is the first place all the kids want to be!”

For Teddy and Ashia, Divi Aruba Phoenix isn’t just a destination—it’s a home away from home, where every trip features memorable moments, warm hospitality, and the promise of new adventures. Looking ahead, the couple eagerly anticipates the future adventures they’ll get to enjoy with loved ones thanks to the Divi Vacation Club, from family celebrations to tranquil catamaran cruises with their extensive entourage.

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IMPORTANT UPDATE!
2024 LOYALTY BENEFITS GUIDE IS PORTABLE!
LEARN MORE ABOUT DVC TODAY! If you are staying at Divi Resorts on Aruba… Guests at Divi Aruba Phoenix Beach Resort: Call ext. 7002 or 7004. Hours: 8 a.m. – 8 p.m. Guests at Divi Village Golf & Beach Resort: Call ext. 4652 or 4653. Hours: 8 a.m. – 8 p.m. Guests
STOP
OUR LOBBY CONCIERGE DESKS TO LEARN MORE!
If you are staying at Divi Little Bay on St. Maarten... Visit our concierge for more information.
BY
you are not staying on Aruba
St. Maarten...

CUSTOMER SERVICE TIPS & TRICKS FROM THE EXPERTS!

We’re always happy to help our beloved guests, owners, and Divi Vacation Club members and answer any questions you have! Whether it’s special sales, resort details, reservation information, or pretty much anything else, our dedicated customer service team is here to assist. We recently sat down with our dedicated Reservations Manager, Iris Twizeyimana, to get the answers you need to questions we hear on a daily basis.

What’s the best way to reach the customer service team?

When you visit the Divi Resorts website (diviresorts.com), you’ll always have the option to reach customer service with our live chat feature, found at the bottom right of your screen. Get help with your booking, explore dining options, ask about check-in information, and more. Our live chat is a quick easy way to get the information you need. You can reach a representative Monday - Friday from 8:00 a.m. to 5:00 p.m. ET. If you prefer to chat on the phone or via email, our team is also available at 1-800367-3484 (toll-free) or 919-419-3484 (international) or reserve@diviresorts.com Monday - Friday from 8:00 a.m. to 5:00 p.m. ET.

How can I make a reservation?

There are plenty of easy ways to book your Divi Resorts vacation. You can make a reservation 24/7 through our mobile app or on our website at www.diviresorts.com You can also contact us by phone at 1-800-367-3484 (toll-free) or 919-419-3484 (international) or via e-mail at reserve@diviresorts.com Monday - Friday from 8:00 a.m. to 5:00 p.m. ET. Plus, when you book directly, you get our best price guarantee!

Can I check-in or checkout on the mobile app?

Absolutely! Our mobile app gives you access to express check-in and checkout at our resorts. Save time and avoid lines so you can enjoy the things you really want to do on vacation. Download our app today at www.diviresorts.com/app-welcome.htm.

As a vacation owner, when can I book another week, change my week, or upgrade?

If you are a Divi Resorts vacation owner, internal exchanges, accelerations, bonus weeks, and upgrades can be requested no earlier than six months before your travel date. For more information on when to contact us, visit www.divivacationclub.com. If you want to upgrade your unit size, simply contact us at 1-800-3673484 (toll-free) or 919-419-3484 (international) Monday - Friday from 8:00 a.m. to 5:00 p.m. ET.

As a vacation owner, how can I add the discounted all-inclusive add-on?

To add the discounted all-inclusive plan to your reservation, contact us at 1-800-367-3484 (toll-free) or 919-419-3484 (international) or reserve@diviresorts.com prior to checking in, as we can only offer you the discounted rate if added before you travel. We’re available Monday - Friday from 8:00 a.m. to 5:00 p.m. ET.

When will I receive my vacation ownership maintenance fee invoice?

Timeshare invoices are sent to your email address on file before your due date and payments are due by the due date. Fees can be paid on the owner portal at ownerportal.diviresorts.com or by calling 1-800-3673484 (toll-free) or 919-419-3484 (international) Monday - Friday from 8:00 a.m. to 5:00 p.m. ET.

Can I cancel my vacation ownership reservation?

Of course! You can cancel your reservation at any time prior to travel. Cancellation and change fees vary depending on how close you are to your travel dates. Most contracts require you to use your week in the same calendar year when you cancel, and you cannot roll your week over to another year. This is for all mandatory, non-mandatory, and Divi Travel.

How can I check how many weeks I have left on my vacation ownership contract?

To find out how many weeks you have left on your contract, please contact our owner relations department at 1-888-863-6822 or ownerrelations@diviresorts.com

Monday - Friday from 8:00 a.m. to 5:00 p.m. ET.

Can I plan a wedding or event with Divi Resorts?

Of course! Our team is well-equipped at organizing group events and weddings at all of our resorts. For romance packages or group reservations at Aruba, Barbados, St. Croix, or St. Maarten, contact our planners at,groupsales@diviresorts.com or 800-801-5550, Monday - Friday from 8:00 a.m. to 5:00 p.m. ET. Or, fill our our event request form. For group events or group dive packages at Divi Flamingo in Bonaire, contact: joan.samson@diviresorts.com or call 599-717-8285

Monday - Friday from 8:00 a.m. to 5:00 p.m. ET.

DIVI CARES

ARUBA

DIVI BOOK DONATIONS

Divi Aruba Phoenix, Divi Dutch Village, and Divi Village Golf selected Denise Rekwest’s, “Roxy mi Dushi Bid,’ as their sponsored book of the year. Divi staff were proud to donate many copies of this book, which teaches children how to properly care for their pets, to schools all around the area.

GOLFING TO SAVE THE ANIMALS

Our Aruba locations were proud to have been able to donate over $8,000 to the Animal Welfare Alliance Aruba and Ban Uni Man Pa Nos Muchanan from the proceeds of the resorts’ annual Mr. Alex Nieuwmeyer Golf Tournament.

SUPPORTING YOUNG ATHLETES

Divi proudly sponsored the children of Perla Gymnastics in the 2024 Gasparilla gymnastics competition, one of the largest gymnastics competitions in the world. The group went on to win 2nd place!

ST. MAARTEN

LITTLE BAY GUESTS PACK FOR A PURPOSE

Divi Little Bay’s beloved Pack for a Purpose program encourages guests to donate school supplies and goods that the resort donates to SECDA and New Start for Children. Resort GM Anne-Marie Brooks and Sales Manager Joan Samson pose with guests and their generous donations. Divi guests are the best!

BONAIRE

FUTURE HOSPITALITY PROFESSIONALS

“SNIFF AROUND” THE RESORT

Divi Flamingo Beach Resort welcomed teachers from SGB Bonaire MBO, a secondary vocational school, for “SniffAround Day,” where they showcased the various internship opportunities available to students. Departments like purchasing, kitchen, dive operations, front desk, and accounting proudly demonstrated the internship experiences offered at the resort, contributing to the educational system on Bonaire.

RED CROSS DONATIONS FROM DIVI

Divi Flamingo Beach Resort extended support to Foundation Kunuku Sur and the Red Cross Bonaire by donating towels, pillows, blankets, and other essentials. These contributions aid Foundation Kunuku Sur in providing day care activities for elderly individuals and assist the Red Cross Bonaire in their humanitarian efforts.

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Divi Resorts Group Reservation Manager Iris Twizeyimana with her family on a recent visit to Divi Little Bay Beach Resort, St. Maarten

EMPLOYEE MILESTONES

This year, Divi Southwinds Beach Resort on Barbados, celebrated the impressive milestones of 30- and 40-year work anniversaries of multiple long-term employees. From keeping the grounds of the resort picture-perfect to ensuring guests have the best possible stay, these hardworking staff members and their loyalty to Divi are invaluable, to say the least!

PRESLEY HINKSON

Head Houseman - 40 years

How do you maintain enthusiasm and dedication to your work at the resort over such a long period?

“I love working with Divi Southwinds, and my enthusiasm comes from my dedication to the company.”

WENDY ESTWICK

Income Auditor - 40 years

Reflecting on your employment at Divi Southwinds, how has your role evolved, and what are some key milestones in your hospitality journey?

“I started working at the Front Desk and then I moved on to the Accounts Department. I even filled in for the Financial Controller. I have personally experienced a lot of job opportunities; thus, I can attest that the company exposes individuals to growth in varying job capacities.”

TYRONE HAMPDEN

Activities Supervisor - 39 years

How do you maintain enthusiasm and dedication to your work at the resort over such a long period?

“My enthusiasm and dedication towards my work comes from knowing our guests are enjoying their stay from the service that I give. It gives me great pleasure knowing that I can help them plan their vacation activities, whether on-property activities, or island excursions.”

PAMELA HAYNES Laundry Attendant - 33 years

How have your relationships with colleagues and teams at the resort contributed to your long and successful tenure?

Treating my fellow employees and team members with the same level of kindness and respect has led me to have a successful tenure within the company. After spending 7 years between Divi St. James & Divi Heritage, 33 years ago Divi Southwinds became my home away from home.

DIVI SHINE & SHARE

None of our incredible guest experiences would be possible without the hard work and dedication from our loyal Divi team. Each resort awards numerous employees throughout the year for their outstanding work. Below, Divi Village Golf, Divi Dutch Village, and Divi Carina Bay are proud to show off some of their deserving employees.

DIVI DUTCH VILLAGE & DIVI VILLAGE GOLF, ARUBA

Divi Village Golf and Divi Dutch Village general manager Ferry Zievinger poses with employees celebrating five-, ten-, and fifteen-year anniversaries of employment at the resorts. The employees were recognized not only for their longevity and loyalty, but for their dedication and hard work over the years.

“Our employees are the heart and soul of our resorts, and it’s an honor to celebrate these huge milestones. Their dedication, passion, and hard work are what make the resort experiences truly special,” says Ferry Zievinger, General Manager

DIVI CARINA BAY & OCEANS AT DIVI CARINA BAY, ST. CROIX

The Carina Bay team also gave out their first Above and Beyond Award this quarter to the hardworking Tadius Popo. This award was created to recognize team members that continuously go the extra mile to help our guests and other team members.

“Popo is an example of dedication and he has been a key member during the renovation of many rooms last month. He is always ready to help, and was quick to install new AC units as soon as our renovation team finished their work. This allowed us to reach higher occupancy by having more rooms ready,” said resort GM, Raul Urbina.

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SPRING THRILLS ON THE ISLANDS

ARUBA

BEACH MUSIC FESTIVAL

MAY 22-27, 2024

Make the most of Memorial Day weekend at the highly anticipated, 22nd annual Soul Beach Music Festival. With headliners including Mariah Carey, Boyz II Men, and more, this bass-thumping event is sure to be one of the year’s best island extravaganzas. Expect a soulful showcase of music performances, comedy acts, lively beach parties, and unforgettable fun!

For the 2024 festival, we are delighted to offer an exclusive tiered discount to amplify the fun for festival attendees. Visit Soul Beach Music Festival’s official website to find tickets and the full lineup of artists.

1 - 2 Nights: 25% OFF

3 - 4 Nights: 30% OFF

5 - 6 Nights: 33% OFF

7 Nights or More: 38% OFF

Book: Now - April 30, 2024

Travel: May 17, 2024 - June 3, 2024

Promo Code: SOUL24

Divi Aruba Phoenix Beach Resort – Room Only

Divi Dutch Village Beach Resort – Room Only and AI Divi Village Golf & Beach Resort – Room Only and AI

THE LINKS GOLF CLINICS

Improve your swing and sharpen your skills with The Links at Divi Aruba’s golf clinics and weekly tournaments! Join us for our welcoming clinics and lessons, where you can receive personalized instruction for $80 per hour, or join a group clinic for $25 per person (max 7 people). To sign up for lessons, call the Pro Shop at 297-581-GOLF. Plus, hone your skills anytime between 6:30 AM and 6:30 PM at our state-ofthe-art golf practice cages. Whether you’re a beginner or a seasoned pro, there’s always room to improve!

WEEKLY GOLF TOURNAMENTS

Feeling competitive? Take your game to the next level with our exciting weekly tournaments! Every Wednesday at 2 p.m., compete in our 2-Person Best Ball tournament for $99 per person, or join us for the 2-Person Scramble every Friday at 2 p.m. for the same price. Your entry fee includes club and shoe rental, a sleeve of balls, golf cart, refreshments, and the chance to win fantastic prizes! To sign up for tournaments, call the Pro Shop at 297-581-GOLF.

BARBADOS

2024 MEN’S T20 CRICKET WORLD CUP

JUNE 2 - 29, 2024

Get ready to experience the thrill of the International Cricket Council (ICC) T20 World Cup at the iconic Kensington Oval in Barbados, the proud host of the FINAL and eight other exhilarating matches. As the ‘Mecca’ of Caribbean cricket, this historic venue will come alive with intense matches between nations from across the globe. Don’t miss this opportunity to witness world-class cricket playing against the backdrop of Barbados’ rich cultural tapestry — the 2024 ICC Cricket World Cup is said to be the biggest yet! Check out the full game schedule on our specials page.

Book direct at www.diviresorts.com for best price guarantee!

BONAIRE

2-TANK DIVE PACKAGE

Dive into an exhilarating week of scuba diving adventures with a 7-night stay at Divi Flamingo, daily breakfast, 11 boat dives, unlimited shore diving, round-trip airport transfers, a welcome cocktail, and complimentary Wi-Fi starting at $1,573 per person. To learn more and check availability, visit dividive.com/ index.php/dive-deals.

BONAIRE CULINAIR

MAY 23 - JUNE 6, 2024

The food scene is robust, impressive, and everexpanding on Bonaire, and the Bonaire Culinair event is meant to help visitors get a taste of all the best options. This 15-day event is an opportunity to taste some of the island’s culinary superstars’ best menus, and this year, Divi Flamingo’s Chibi Chibi Beachfront Bistro is a proud participant.

ST. CROIX

TASTE OF ST. CROIX

APRIL 17 - 18, 2024

Experience the culinary delight of the Caribbean at the 2024 Taste of St. Croix event, where the vibrant flavors of the island come to life. We’re proud to host this much-loved event at the Divi Carina Bay Casino, where guests get to indulge in a delectable showcase of local cuisine, featuring a fusion of traditional dishes and innovative creations from top chefs. Divi Carina Bay’s head chef even won first place for his appetizer last year! Join us this year for locally-made rum, wine, and mouthwatering dishes.

ST. MAARTEN

ST. MAARTEN CARNIVAL

APRIL 18 - MAY 5, 2024

St.Maarten Carnival is the event of the year! From April to May, the Dutch side erupts to the beat of calypso, soca, reggae, and dancehall. Local troops fill the streets in their colorful costumes in local parades, fantastic food and drinks will be served, and there’s a party on every corner. Join us on St. Maarten to experience the sights and sounds of the Carnival season! For more information visit: www.facebook.com/sxmcarnival/

Divi Little Bay Beach Resort – Room Only and All-Inclusive Stays

Oceans at Divi Little Bay – Room Only and All-Inclusive Stays

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SOUL

KEEP IN TOUCH

DIVI

website: www.diviresorts.com

CONTACT

reservations:

guest services:

owner services:

groups:

account services:

800-367-3484 or 919-419-3484 reserve@diviresorts.com guest.relations@diviresorts.com 888-863-6822

ownerrelations@diviresorts.com 800-801-5550

groupsales@diviresorts.com 800-649-2853

DIVI VACATION CLUB

website:

member relations:

DVC Sales:

www.divivacationclub.com 888-461-3484 or 305-925-3063 divi@clubreservations.com

Aruba: 800-257-4943 or 919-883-4699

St. Maarten: 877-349-0560 or 919-338-2750

All other islands: 919-419-3484 memberrelations@divivacationclub.com

SOCIAL

facebook:

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instagram: pinterest: tiktok:

facebook.com/diviresorts twitter.com/diviresorts

instagram.com/diviresorts pinterest.com/diviresorts tiktok.com/diviresorts

FOLLOW US @DIVIRESORTS

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