First line of response

By Ashlie Hand

Joe Crayon’s experience following three decades inlaw enforcement led him to the role of IndependentOmbudsman, a partner to the diocese’s Office ofChild and Youth Protection (OCYP). He serves asan independent contractor in investigating reportsof sexual abuse and suspicious behavior involvingminors by employees, clergy or volunteers in theDiocese of Kansas City-St. Joseph.

How is your role unique?

My role on the team is unique as I am an “outsider,” not an employee, but a partner whose role complements that of the other members: victim support, safe environment education and office management.

How long has the diocese had an independent ombudsman?

The diocese has had an Ombudsman for about ten years. I became the second Ombudsman in 2019.

What drew you to your role with the Office of Child and Youth Protection?

My career in law enforcement focused primarily on the investigative side of policing and continued as I went into management. As I neared retirement age after 31 years with the Kansas City Missouri Police Department, the opportunity to apply for the position presented itself, and my qualifications were a good fit. Since I was not ready to retire, utilizing my skills and management experience for a worthwhile and righteous cause was a fantastic opportunity. I believe the Diocesan Vision: One Family Restored in Christ, Equipped for Mission helps guide me, and this position, while fulfilling to me on a personal basis, also allows me to do my part in restoring trust in the Church.

What happens when a report of abuse comes in?

When a report comes to my attention, it must be determined if a minor is in imminent danger and if law enforcement needs to be immediately notified. In the case of historical cases (allegations that occurred many years ago), investigative protocols are followed. At the onset of every report, an initial determination of credibility is determined. Local law enforcement and/or prosecutors in the jurisdiction where the abuse occurred are notified when the abuse involves violations of the law. Additionally, the OCYP utilizes the Victim Assistance Coordinator, who accompanies victims of abuse through the investigative process, including interviews.

Why is it important to have an independent third party as the first line of response for reports of abuse?

Having an independent third party as the first line of response ensures reports are received in an unbiased, impartial manner. For the Church to regain the trust of the people, they need to be assured that a professional investigation is conducted without showing favor to either side.

How do you work with the Independent Review Board?

I meet with the Independent Review Board (IRB) chairperson and the Director of the OCYP prior to monthly meetings of the IRB to prepare the agenda and discuss any ongoing issues. During the meetings, I report my findings regarding completed and on-going investigations. The Board evaluates the cases presented to them and makes a recommendation whether or not the subject of the report is suitable to remain in ministry. Additionally, I am available to them regarding policy and procedure discussions.

What is the most rewarding aspect of the work you do in our diocese?

For the victim, even when I cannot prove an allegation, just knowing that everything was done to search for the truth can be healing for them. For the diocese, having independent, impartial investigations conducted by a third party displays their willingness to find the truth and hold those violating their promises as clergy and/or the law accountable.