VISION A pioneer in programs to assure the highest standards of quality, service and affordability, Network Health will be among the nation’s elite health plans.
2016 GOALS PERFORMANCE 85.2%
Commercial Medical Loss Ratio
93.1%
Medicare Medical Loss Ratio
BRAND POSITION GROWTH
MARKET and REVENUE GROWTH
102,781
Commercial Membership on December 31, 2016
64,025
Develop products and services
Medicare Membership on December 31, 2016
CORE OPERATIONAL INFRASTRUCTURE Build a foundation for growth and stability
QUALITY and SERVICE 4.5 rating
Commercial Consumers Union Rating
84.2%
Provider Satisfaction
4.5 stars
MEDICARE ADVANTAGE IMPROVEMENT PLAN NETWORK DEVELOPMENT
CULTURE 75th percentile
Associate Engagement Index
Contain unit cost
We understand health insurance can be complex. As your partner, we promise to be more than a typical health plan, bringing value to our relationship.
STRATEGIC PRIORITIES Enhance quality, service, engagement and affordability by collaborating with our partners to align incentives for all constituents. Diversify portfolio of products and services to capitalize on expanded market opportunities and maximize profitable growth. Provide superior business and clinical intelligence across the continuum of care. Sustain affordability of our products and services by operating efficiently and managing medical costs.
Medicare Star Rating
MISSION Our mission at Network Health is to enhance the life, health and wellness of the people we serve.
2016 STRATEGIC
PLAN MISSION
2016 STRATEGIC
PLAN
Our mission at Network Health is to enhance the life, health and wellness of the people we serve.