PRESENTED BY
HONORING NURSES, THE HEART OF HEALTH CARE Fred Rogers — TV’s “Mr. Rogers” — famously said that whenever life gets scary, “you will always find people who are helping.” That was never truer than in this past year. As COVID-19 disrupted so many aspects of daily life so quickly, many of us felt like we had entered a different, scary and unknown world. But if we looked around, we saw many people who were helping. And many of those people were nurses. I think this past year gets to the “Heart of Health Care,” the heart of the nursing profession. Ask a nurse why they entered the profession and chances are they’ll answer, “Because I wanted to help people.” Here at BJC HealthCare, along with other health care systems and facilities in the region, the COVID-19 pandemic threw a spotlight on the many ways nurses help — not only their patients, but patients’ families, their co-workers and the community. For instance, we saw nurses gowned and masked in ICUs and emergency departments, ready to help their patients battle a new, little-understood and often frightening disease. We saw nurses partnering with their physician colleagues to deliver the most intensive care to the sickest patients. They helped to adapt existing protocols and treatments and investigated new ones to tame their viral opponent. We saw nurses helping connect patients with the family and friends who couldn’t be at the bedside by using electronic tablets and phones. And we saw nurses help by delivering compassionate care: talking to patients, holding patients’ hands, giving a reassuring pat on the arm or simply providing human connection when isolated patients needed it most. The news didn’t always show the nurses who kept providing e that couldn’t ouldn’t wait ait for or the pandemic to end — helping
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mothers bring their babies into the world, assisting in organ transplant Jackie Tischler Denise Murphy operations and other necessary surgeries, caring for trauma victims, or hooking up cancer patients to their chemo infusions. Outside of the hospital setting, home care and school nurses became an even more critical part of how care was provided. Nurses helped make critical decisions and establish procedures that would keep patients and staff working as safely and effectively as possible. At BJC, for example, infection prevention nurses in our pandemic incident command center helped develop PPE protocols to keep patients and staff safe, while nursing leadership evaluated staffing models to ensure floor staff wouldn’t be overwhelmed by the surges of critically ill patients. And now we see nurses go on the offense against the pandemic by working as vaccinators at clinics and mass immunization events. The pandemic tested the resiliency and commitment of nurses, and once again they demonstrated why they are the most trusted profession. I only listed a few of the countless ways nurses have helped during the pandemic. And it’s reassuring to know when the pandemic passes, they will continue their mission, helping. They truly are our health care heroes!
Congratulations to all the Heart of Health Care nominees and honorees! Jackie Tischler Denise Murphy Senior Vice President Vice President, Patient Care Systems and Chief People Officer and Chief Nurse Executive
This year, we honor all BY SARAH GERREIN, BRAND AVE. STUDIOS CONTENT DIRECTOR
Little did the organizers of the World Health Assembly know that when they chose the year 2020 to be designated Year of the Nurse to mark the 200th anniversary of the birth of Florence Nightingale, that it would also be marked by the global health crisis of COVID-19. What would become known was that the
ABOUT THE COVER The five nurse profiles included within this section were selected by each of our sponsors as outstanding nurses in their organization. From top right: Heather Miller of Mercy Hospital St. Louis has been taking care of critical infants and their families for 23 years. Tomma Sowers stepped into a role in the occupational health department at Missouri Baptist Medical Center right as the COVID-19 pandemic was taking hold. Sheila Rupi, a case manager at Ambetter from Home State Health (a subsidiary of Centene Corporation), uses her years of experience to coordinate patients’ return to health after complex medical treatments. Kevin Woods, an ICU nurse at Alton Memorial Hospital went above and beyond during the pandemic as a “soldier” on the front lines. Julie Rehagen is more than a caregiver to the residents of Delmar Gardens — she is also a trusted confidant and friend.
impact of nurses would be more significant than any in recent memory — perhaps surpassing the Spanish Flu or even World War II. Some nurses worked in makeshift COVID wards. Some nurses had to pick up shifts in units other than the ones in which they specialize. Some nurses “saw” patients through virtual visits. Some nurses volunteered to expose themselves to thousands of people a day in order to vaccinate those who needed it most. But what was universal to ALL nurses was the sacrifice of their own health, as well as that of their families, to serve those who needed it most: their patients. And most wouldn’t change it for anything. And that’s why, for this year’s Nurses: The Heart of Health Care program, we decided to not only honor 10 nurses, but all who were nominated. Over 240 nurses were
submitted (some multiple times) and we have paid tribute to all of them all within this section as well as on STLtoday.com/nurses. Prepare to be touched by what peers, patients, friends and family had to say about each and every
one. Give it a read and participate in honoring their purpose. Thank you to presenting sponsor BJC HealthCare, title sponsors Centene Corporation, Delmar Gardens and Mercy for partnering with us on this amazing tribute.
Nurse acknowledgment page information was supplied by the community. This content was produced by Brand Ave. Studios. The news and editorial departments of the St. Louis Post-Dispatch had no role in its creation or display. Brand Ave. Studios connects advertisers with a targeted audience through compelling content programs, from concept to production and distribution. For more information contact sales@brandavestudios.com.
SARAH GERREIN //////// Brand Ave. Studios director of content · 314-340-8014, sgerrein@brandavestudios.com NATALIE MACIAS //////// Brand Ave. Studios contributing writer · 314-657-3310, nmacias@brandavestudios.com NATALIE BARBIERI //////// Brand Ave. Studios digital designer · 314-475-1268, nbarbieri@brandavestudios.com KEVIN HART //////// STL Post Media vice president of sales · 314-340-8508, khart@stlpostmedia.com TERESA GRIFFIN //////// vice president Brand Ave. Studios · 314-340-8909, tgriffin@brandavestudios.com Brand Ave. Studios | stltoday.com/nurses • Sunday, May 9, 2021 • 3
KEVIN WOODS,
RN ICU RN • Alton Memorial Hospital
Self-described “adrenaline junkie” thrives in the fast-paced ICU with honesty and empathy BY KATHERINE LEWIS, BRAND AVE. STUDIOS CONTRIBUTING WRITER
As a daredevil military brat, Kevin Woods spent a fair amount of his childhood in hospitals. “Have you ever heard of Kinder Eggs? They are a German chocolate candy with a toy in the center, banned in the United States because of choking hazards. Yeah, I am part of that statistic,” he says. “I choked on the toy when I was around six, living in Germany, and had to have a bronchoscopy to remove it. All the times I spent in different hospitals made me comfortable in them.” Woods knows that most patients do not share that same level of comfort, and it informs the way he approaches his job as a charge nurse in Alton Memorial Hospital’s intensive care unit. “Patients and their families are usually scared and worried, especially when someone is in the ICU, and a lot of that stems from not knowing exactly what is going on. I try my hardest to make sure the patient and family understands what is going on and what our plan is going to be continuing forward,” he says. “This usually seems to help alleviate a lot of those fears and worries. I also try my hardest to be very upfront with people. I can’t count the times I have been thanked for just being as honest as I could be in a given situation.” A HANDS-ON APPROACH Woods has always loved science, critical thinking and being hands-on — characteristics that first led him to a career as an automotive technician. It was a drastic change when he started nursing school in his mid-twenties. In order to gain much-needed experience
and to get his foot in the door, Woods was hired as a Patient Care Tech on the telemetry floor at Alton Memorial during his first semester of nursing school. It was there that he was introduced to the possibility of working in the ICU when he graduated. He got the job, and four years later, he remains an integral part of the team. The decision to jump into the medical field, and specifically the ICU has proven to be a natural fit for this self-described adrenaline junkie. “There is a lot of autonomy in the ICU,” he says. “Knowing when to take action and what to tell the physicians constantly keeps you thinking.” The quieter times are just as meaningful to him. “I feel like in the ICU I get to know my patients and their families better as well,” he says. There is more one-on-one time with them, and I truly enjoy that.” UNPRECEDENTED CHALLENGES Even for someone who thrives on the ICU’s fast pace, Woods admits that the pandemic has brought unprecedented challenges. “I don’t think anyone was prepared for how sick and how quickly COVID patients’ status could change. Days that we once thought were ‘busy’ didn’t seem so busy anymore, comparatively,” he says. “I feel that in the last year I have had more of my patients pass away than in the three years before it. That takes a huge toll on everyone involved. Making sure we were checking in on each other and processing things in a healthy manner became very important.”
Though challenging, the pandemic allowed for new learning experiences for both Woods and his ICU colleagues. One of these newly acquired skills is the process of proning, which involves turning patients who are on a ventilator from their back to their abdomen. “We would get the team together and manage all the IV lines, art lines, dialysis lines, ventilator tubing and whatever else they may need to help them oxygenate. This was a lot to learn and definitely was a step outside of [our] comfort zone,” he says. Woods was nominated by one of his colleagues as a BJC HealthCare Hero for going above and beyond during the pandemic. His nominator said, “Not everyone understands the feeling you have the first time you gown-up and walk
into the room to care for a COVID patient, but you are every bit as much of a hero as the soldier gearing up for battle on the front lines.” Woods doesn’t hesitate to reciprocate by acknowledging his colleagues, who he says have been “absolutely amazing” throughout the most difficult year they’ve ever had: “I can’t say thank you enough to everyone. There are people I work with every day that deserve all the recognition in the world.”
NURSING PROGRAM Lewis and Clark Community College Nursing Program: Associates of Science in Nursing (ADN)
AREA OF FOCUS ICU RN for Alton Memorial Hospital
YEARS OF SERVICE 4
PHOTO PROVIDED BY BJC HEALTHCARE
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OPPORTUNITY AWAITS. Join a world-class health care system with a reputation for innovation, excellence and inclusivity. You Belong at BJC.
BJCopportunity.org Brand Ave. Studios | stltoday.com/nurses • Sunday, May 9, 2021 • 5
CONGRATULATIONS TO ALL OF THIS YEAR’S NOMINEES COVID-19 NURSES BECKY TALTY FINN “Becky had not donned scrubs for five years but returned to nursing this year when there was an urgent cry for nurses to dispense COVID-19 vaccines. It was a classic example of her caring and empathetic nature.”
BRITTANY HUDSON DELMAR GARDENS
“News of the pandemic shook some people to their core, but not Brittany; her compassion and confidence were in high demand. Brittany showed up ready for anything and anyone that needed assistance.”
CHRIS AUSSIEKER DELMAR GARDENS
“From the beginning of the COVID-19 pandemic, Chris stepped up as our leader for anything and everything COVID-19. She devoted endless hours of her time, especially personal time, to researching, training, learning and listening.”
CHRISSY HUBBARD & KAYLE FAULKNER “They go beyond basic treatment and take care of each patient with the love and care that they would their closest family member.”
CHRISTINE OWINGS DELMAR GARDENS
“As with our very own Christine, her team spirit is strong and her mantra ‘do whatever it takes to make a team’ portrays her personal responsibility as a team player.”
COVID RECOVERY UNIT NURSING TEAM DELMAR GARDENS
“Each of these nurses worked together, uniting their individual commitment to suppress the spread of COVID-19, to provide outstanding care and emotional support.”
DARCY PATTERSON MERCY HOSPITAL
“Darcy stayed with the nursing profession through a very rough year. She was pregnant, had a grandparent die, worked on a COVID-19 unit at Mercy, contracted COVID-19 and still persisted.”
EBONY AL-HAMEED
LORI SUM
SHAWLET JOHNSON
DELMAR GARDENS
MEMORIAL HOSPITAL BELLEVILLE
DELMAR GARDENS
“Working the night shift, Ebony learned emotional support was sometimes needed more than healthcare. Through her innate compassion and sense of calm she was able to provide loving support to residents and staff within our community.”
“She was a wealth of knowledge for us due to her hands-on learning method and willingness to jump in and learn to care for the needs of our community.”
“To the residents she so dearly cared for, Shawlet was the calm and confident companion – she made it her responsibility to always deliver comfort in words, care or just a moment to hold and caress a hand.”
ERICA CANNON DELMAR GARDENS
“When the pandemic took everyone by surprise, Erica was none the wiser. Yet, she felt equipped and empowered to do whatever it would take to keep her residents, her peers and herself safe. She diligently worked the Covid Recovery Unit during the pandemic.”
JOANNA HOELSCHER “This nurse has such a huge heart for serving her patients. She goes above and beyond dedicating so much of her time making sure everyone is cared for.”
JOSEPH LENNARTZ VETERANS ADMINISTRATION
“He is well-known to always have a cheerful disposition for the staff and patients going through a stressful season in life.”
JULIE REHAGEN DELMAR GARDENS
“We coined her our ‘COVID Queen’ while she calmed fears, reassured staff, and kept our regional clinical team abreast of any issues that needed attention.”
KATIE BRUNO MEMORIAL HOSPITAL BELLEVILLE
“During the COVID-19 pandemic she has gone above and beyond her job duties to comfort patients and their families with her humor and her faith in God.”
KELSEY YATES MEMORIAL HOSPITAL BELLEVILLE
“Kelsey always stays with the patient when it’s a difficult time of their stay, offering to sit with them as long as they need just to talk or hold their hand. That means so much to the patient and family when they cannot be in the room with them.”
KIM O’CONNOR DELMAR GARDENS
“She is truly a dedicated nurse, always ready to work any shift or overtime if needed. She is so good to all of her patients and truly loves her job.”
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MACHELLE HUNTER “For sharing, caring, loving her job, and fighting COVID-19 on the front line at her work.”
MEGHAN PALAZZOLO “She was such a good mom during this pandemic and was a dedicated nurse to her patients.”
TIFFANY SMITH DELMAR GARDENS
“It is with great certainty that Tiffany’s actions, selfless efforts, and having a true ‘heart of gold’ saved lives and ensured the best health for our dear residents.”
VICKIE HENRY MEMORIAL HOSPITAL BELLEVILLE
MEGHAN WESTERHEIDE BARNES-JEWISH HOSPITAL
“For all she does for COVID-19.”
MIMI KUTZIN SSM HEALTH ST. MARY’S HOSPITAL - ST. LOUIS
“She is tough, inside and out. Mimi is a truly wonderful, empathetic and incredible human being.”
MORGAN VALENTINE MEMORIAL HOSPITAL BELLEVILLE
“She is an amazing and caring nurse. She has been working many hours caring for COVID-19 patients and then coming home to care for her own family. She works her scheduled hours and then picks up additional hours in times of need.”
REGINA SPARKS “After working for a major hospital for a few years, she has spent the last few years with an orthopedic surgery center, and in her spare time she has been giving people the COVID-19 vaccine. She is a real hero.”
“With the introduction of COVID-19, Vickie took on multiple projects beyond her normal scope of work. Vickie has been an instrumental nurse leader at BJC Memorial Hospital, but truly showed the heart of a hero in the wake of the pandemic.”
ZANDRA BROWN “She is patient-focused and dedicated to her community. She goes above and beyond to ensure that her patients are cared for and have the support they need.”
HOME HEALTH & HOSPICE CARMEN ACKLES “She is a hospice nurse and she genuinely cares about her patients. She takes the time to listen to them about personal things and she treats her patients like family.”
CRYSTAL ELLIOTT DELMAR GARDENS
RON FOSTER MEMORIAL HOSPITAL BELLEVILLE
“He goes above and beyond to show COVID-19 patients that even when loved ones can’t be present due to visitor restrictions, he is there and he cares deeply for them in their darkest hour.”
“Crystal accomplished any task that was asked of her, always with a smile and a very pleasant demeanor.”
EMILY GRAY “Emily went above and beyond to take care of me while I was in the hospital.”
SARAH WILLARD
HEIDI PREIS
DELMAR GARDENS
“Her true kindness and thoughtfulness brought happiness to all of her patients and their families.”
“During COVID-19 outbreaks this past summer, Sarah’s actions of levelheadedness and confidence kept everyone calm. Her compassion drew her to the bedside of many residents who were not only sick, but frightened. She was their comfort, their hope, and their family.”
JENNIFER ELLIS PATHWAYS HOSPICE AND PALLIATIVE CARE
“With an unstoppable determination and a witty sense of humor, she is a fierce patient advocate and a passionate doer. There are no boundaries for Jen when it comes to her patient’s well-being.”
It is with deep, heartfelt gratitude that we honor our nurse nominees and the entire Delmar Gardens Nursing staff!
Your strength, sacrifice and
compassion to provide the very best care and genuine comfort to our dear residents during uncertain times is a shining example of greatness! While your shoulders became broader, your hearts grew stronger in our foundation of “love, care and understanding.” Thank you for your brilliant dedication to our residents and families. Always with deep respect and love, Your Delmar Gardens Family DelmarGardens.com
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Nursing patients and themselves through a pandemic Mercy nurses rise to the occasion SPONSORED CONTENT BY JENNIFER L . MASON, BRAND AVE. STUDIOS CONTRIBUTING WRITER
At Mercy, nurses are masters of care. With a simple touch of a hand or a kind word, Mercy nurses create an emotional connection with their patients. Those tender moments are replicated day in and day out. “Our nurses display the presence of God and live out the Mercy mission by bringing to life the healing ministry of Jesus through care and service,” said Alisyn Beffa, chief nursing officer, Mercy Hospital Jefferson. Going through a pandemic last year may have been a test of faith, but the nurses at Mercy persevered and rose to the occasion. RISING UP During vulnerable moments you either fall flat or rise up. Despite COVID, Mercy nurses came together as a team with grace and dignity under pressure. “The calm and competent presence displayed by our nurses during a pandemic only confirmed to me that Mercy has the right people on its team,” Beffa said. It wasn’t just the basic nursing tasks, but taking the time to go above and beyond, whether that was sitting with the patient and listening, rubbing their hand, answering difficult questions, or commemorating special occasions such a birthdays with patients since visitors were so limited in 2020. As a team, the Mercy nurses took on challenging conditions and still managed to connect, heal and celebrate those that went home. “Our nurses treat our patients with such dignity,” said Bethany Westlake, chief nursing officer, Mercy Hospital Washington. “They do it from the heart and so naturally that they don’t even realize they are helping.” ADAPTING TO CHANGE During the pandemic, Mercy nurses
not only sacrificed their time and energy, but adopted an all-hands-on-deck approach. There was a plethora of cross-training among the many disciplines and departments. A nurse specializing in the operating room, for example, may have found themselves being asked to help with COVID screenings, setting up beds, triaging and coming up with creative ways to help support the team. “Last year at Mercy Washington, all of our floors were taking on sicker patients than what they were used to,” Westlake said. “Everyone had to learn in the moment and pivot to put the needs of our patients first.” Beffa described how Mercy Jefferson took some of their nurses from the step-down units and trained them for ICU level of skills. With a sudden surge of intubated patients, the cross-trained nurses were able to help support the ICU nurses who typically had one patient, but during COVID had two or three. “Now more than ever, departments have walked in the shoes of others,” Beffa said. “If you historically worked in the operating room and you were pulled to the ICU to help prone (turning a patient onto their stomach while intubated) patients, you have a deeper understanding of the stress and circumstances those nurses were under. I think walking in one another’s shoes helps you understand and work collaboratively, long term.” SERVICE AND EXCELLENCE Virtual technology has become more normal, too. Before the pandemic, using video and/or audio technology within the hospital rooms was limited — but now it’s here to stay. Last year, the COVID rooms at Mercy were set up with two-way cameras and the local nurses performed a virtual check-in with
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the patient before entering the room. “It was such a process to get in and out of PPE (personal protective equipment),” Westlake said. “We tried to do our cluster care all at one time. So, the nurses got used to getting on a video and doing a virtual check-in with the patient before they visited the room to make sure they brought everything they needed into the room.” The utilization of Mercy Virtual, located in Chesterfield, also expanded through the pandemic. A patient’s symptoms were followed remotely at home. If the patient’s condition declined, the virtual hospital could direct them to the emergency room. “The number of COVID patients using Mercy COVID Care @ Home exploded last year,” Beffa said. “We were always figuring out ways to manage our space constraints while still putting the needs of our patients first; the virtual hospital was the ideal service.” ADVOCATE FOR CARE Being well-equipped and supported by leadership has been critical for the emotional and spiritual well-being of the nurses at Mercy. After all, some nurses saw more deaths in a year than they have in their entire career. Beffa described it as carrying a heavy sack.
PHOTO PROVIDED BY MERCY HOSPITAL ST. LOUIS
Leadership was swift to take action when they saw the dullness in their eyes, fatigue and for some, a survivor’s guilt mentality. “We noticed and took action immediately,” Beffa said. “We started a program to focus on burnout. Our managers and leadership were able to recognize signs and symptoms and how to support the nurses through that process.” “We did a lot of listening and just being present for our nurses, too,” Westlake said. “We are a small hospital here at Mercy Washington, so I’m out on the floor quite a bit as a [chief nursing officer]. I lived their story alongside them.” Counselors, pastoral care, chair massages, ping pong and simple items such as facial wipes were all provided to the nursing staff. But the one thing that matters most to the Mercy nurses is sharing their voice. “Their voice matters here,” Beffa said. “We walk alongside our nurses so we can live up to the ministry of serving others — patients, clinics, the community at large.”
HEATHER MILLER,
MSN, CCRN
Advanced Nurse Clinician and NICU nurse • Mercy Hospital St. Louis
Foreshadowing her future: Nurse’s dream of working at Mercy becomes a reality of 23 years BY NATALIE MACIAS, BRAND AVE. STUDIOS CONTRIBUTING WRITER
A photo from the ‘70s foreshadowed Heather Miller’s future career as a neonatal intensive care (NICU) nurse. The photo displays a young Heather, bright-eyed and joyful, embracing two baby dolls in each arm and a plastic medical kit at her feet. This photo remains a coveted possession on her fridge in adulthood, a nostalgic memory that helps her call to mind her ‘why’ of becoming a nurse. Miller undoubtedly knew as a child she was destined to be a nurse, and she proudly knew where. Driving down her familiar route on I-270, peeking out her window, she passed Mercy (then St. John’s Mercy) — dreaming up her future career of walking those halls and caring for patients as a Mercy nurse. TURNING DREAMS INTO REALITY Miller graduated with her BSN from Barnes College of Nursing at University of Missouri St. Louis and innately knew her next move. She applied for the NICU nurse fellowship program at Mercy St. Louis — and wouldn’t take no for an answer. After not hearing back about the fellowship, Miller took matters into her own hands and drove to Mercy to plead her case for the fellowship. She was hired into the fellowship and never looked back. Miller has been a NICU nurse at Mercy Children’s Hospital St. Louis for nearly 23 years. “Over the years, I have cared for many babies and families who have been impactful on my life and left an imprint on my heart,” she said.
With each case Miller encounters in the NICU, there is a two-fold partnership that naturally forms. “One thing that is unique about NICU nursing is that you really have multiple patients to whom you are providing care — the baby and the family,” Miller said. Her intentionality and desire to be present with each patient and their family allows Miller to meet every person right where they are. “[This looks like] taking the opportunity to really listen, understand where they are coming from and answer any questions they might have. I then challenge myself to think about how I can be impactful in that moment. “The intensive care unit is rarely in anyone’s plan when they deliver their baby,” she explained. “We have an opportunity to partner with families, so they know they are an integral piece of the health care team, their voice and perspective is crucial.” A MERCY LEGACY Miller’s passion for the field and her specialty makes helping new nurses a favorite part of her job. In 2019, Miller transitioned into the Fellowship Coordinator position in the NICU, assisting novice nurses as they transitioned into professional practice during a 16-week fellowship. “Anyone that knows me in real life knows my passion for being a nurse in the NICU,” she said. “Watching [new nurses] achieve success and grow in their professional journey as NICU nurses is inspiring.” Her customary advice for young nurses she mentors at Mercy: Always know the why. Remembering her own
why helps ‘center’ Miller every day on the job, and believes it to be a pivotal aspect of the job to keep in mind. As for Miller, although no longer an amateur in the field, she continues to have a teachable spirit. “I still ask advice from the nurse that taught me over two decades ago,” she said. This cohesive nature and shared guidance is the norm within the halls of Mercy, and the ethos for which each nurse hopes to pass to the next generation. Miller explained, “Sharing a word of encouragement with a new nurse who just discharged her first patient, or celebrating with a nurse who has 30-plus years of service to our unit and is teaching and mentoring a new nurse in the NICU — this is part of legacy of NICU nursing we are creating at Mercy.
“I am beyond proud to be part of a team that cares so well for others, walking with families in their darkest moments and celebrating milestones along the way.” Her faith and love of service are what drew Miller to the field, but her baby dolls and plastic medical kit may have had something to do with it too. Only now, she is part of a team that provides care for NICU babies and sports real medical gear as she lives out her dream job at Mercy. “I love being a nurse and can’t imagine being part of any other profession,” she said.
NURSING PROGRAM Barnes College of Nursing at University of Missouri St. Louis: BSN Webster University: MSN
AREA OF FOCUS Advanced Nurse Clinician/ NICU nurse at Mercy Hospital St. Louis
YEARS OF SERVICE 23
PHOTO PROVIDED BY MERCY HOSPITAL ST. LOUIS
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HOME HEALTH & HOSPICE (CONTINUED) JENNIFER KEEN HEARTLAND HOSPICE
“Jennifer has taken care of me through my Stage 4 cancer and again when it spread. She never missed any of my appointments or surgeries and still continued to work.”
JENNY BURCKE “She puts all she has into taking care of her patients and treating them. Her patients come to mean so much to her. Jenny is such a dedicated nurse and it is awe-inspiring to see the way she cares for people.”
LISA PEZOLD
ICU AND CCU
MICHELLE STENDER
BJC HOME CARE
MISSOURI BAPTIST MEDICAL CENTER
BARNES-JEWISH HOSPITAL
“Not only is she selfless, she gives of her time and expertise unconditionally. Even in difficult situations she is calm, caring, levelheaded and maintains her professional composure.”
“The nurses were so caring and patient when I called daily to check in my father during his stay there.”
“I truly appreciate her reassurance that my injury is healing correctly and all the extra things to help in my time of need.”
JAMIE BUNN, JAMIE MC, KATHARINE, CARLIE & KELLY
MIMI KUTZIN
CHRISTIAN HOSPITAL
“She is tough, inside and out. Mimi is a truly wonderful, empathetic and incredible human being.”
PEGGY LUESSE “For her dedication to her patients. For always showing care, support and a friendly smile.”
TAFRA PERRYMAN “She’s the best nurse ever.”
TANIS MILLER
“The nurses were professional, courteous and knowledgeable. They showed up ready everyday during a pandemic caring for those in need.”
JANE GOETZ BARNES-JEWISH HOSPITAL
SSM HEALTH ST. MARY’S HOSPITAL - ST. LOUIS
ROSE WILLIAMS “Rose is an example of grace and beauty, both inside and out. We thank Rose for extending her love and joy continuously!”
“She has strong dedication to her patients and she’s hardly taken any days for herself but still enjoys her work.”
“Jane goes above and beyond in her call of duties. She is a light to be around, to work with, and impacts hundreds of lives in her career.”
TANNER MARTIN
JULIE LAWLESS SMITH
KAREN MCKNIGHT
BJC HOME CARE
SSM HEALTH ST. MARY’S HOSPITAL - ST. LOUIS
MEDINURSE
“He went above and beyond what any nurse had ever done. Tanner is an angel on Earth.”
“She calmly went into work knowing she had to take care of yet another sick or dying patient.”
“In 2017, I was in Saint Mary’s Cardiac ICU, recovering from heart surgery. Want to thank Kate Hampson Miller, Tony Graham, Leslie Ganer, Edicarl Navales and several others who played a big role in my recovery.”
KATIE BRUNO
VICTORIA
MEMORIAL HOSPITAL BELLEVILLE
BARNES-JEWISH ST. PETERS HOSPITAL
“During the COVID-19 pandemic she has gone above and beyond her job duties to comfort patients and their families with her humor and her faith in God.”
“She was very considerate with follow-up in ICU at BJC St. Peters and checked on my status frequently.”
JOSLYN HAMPTON “My family appreciates all your hard work and dedication.”
“Karen has been Director of Nursing at MediNurse for many years and has been a blessing to both the clients and the employees.”
KATE SUMMERS “She is dedicated to her patients, who are typically the most at-risk patients. She has made her patients feel worthy and cared for.”
KATHLEEN HIGGINS SEASONS HOSPICE & PALLIATIVE CARE
“Not only is she highly skilled, she is incredibly kind, compassionate and patient. She will always take the time to explain things and answer questions.”
KATHY HARTNETT SEASONS HOSPICE & PALLIATIVE CARE
“Thank you Kathy for being a loving and caring hospice nurse. Thank you for caring so much for all of your patients and their families in their days of great need.”
KATHY MCNALLY “Kathy McNally is a hospice angel. She made it possible for me to care for my dear sweet mom until she passed away.”
ICU ALICIA KOCHANSKI “She is very caring and thoughtful. She is a good patient advocate. She is willing to learn as much as possible to take the best care of her patients.”
ANGIE GARRISON MIHULKA MISSOURI BAPTIST MEDICAL CENTER
“For the past 10 months, she and her fellow ICU nurses have sacrificed so much of their lives in caring for their patients. Mentally and physically exhausted, but still trying to make a difference in someone’s life.”
KATIE DRIER “Thank you for bringing your honest, goofy, beautiful personality to every conversation. Your presence brings me such joy.”
SSM HEALTH ST. MARY’S HOSPITAL - ST. LOUIS
LABOR & DELIVERY/ NEONATAL ALLISON MARIE COLBY
MISSOURI BAPTIST MEDICAL CENTER
“She loves her job and is very dedicated to BJC and all the nurses she works alongside on the maternity floor.”
“She has worked tirelessly on the ICU floor at MO BAP during the entire pandemic.”
AMANDA JOAN LEUTHER
KATIE LANEMANN
KELSEY
ANNA WALLACE
SSM HEALTH DEPAUL HOSPITAL - ST. LOUIS
MERCY HOSPITAL
“She spent a lot of time with me to assure that I was alive and getting better.”
“During the COVID-19 pandemic she has gone above and beyond to comfort her patients and family at Mercy South St. Louis. She is not afraid to tackle tough situations.”
SSM ST. MARY’S CARDIOLOGY ICU
LAINEY BROWN CARDINAL GLENNON CHILDREN’S HOSPITAL
“For her hard work raising a son while working any shift that needed to be covered. She is very dedicated to her profession.”
APRIL D. WILS “Thanks for giving my family locations for the COVID-19 shot.”
CHRISTIAN HOSPITAL
DIANE CRESSIE JACKSON
“She has helped me in more ways than she could ever know. She is truly an angel on Earth.”
“She loves her job and her patients, who she takes very seriously.”
“Thank you for always having the right attitude towards your job and always doing it with a smile on your face which lights up the room. Her constant care and overall love for others makes her a perfect nurse.”
GLENDA
KRIS FONDREN
LORI LYNN
BARNES-JEWISH ST. PETERS HOSPITAL
MERCY HOSPITAL
DANIELLE
DELMAR GARDENS
“She handled all my needs, checking on vitals and everything else with total professionalism and a personal tenderness that carried me through the night and into the next day.”
“Despite the emotional toll that COVID-19 takes, she still treats every patient to her warm smile and expert care. Her compassion doesn’t stop at her patients; she also puts co-workers before herself.”
MISSOURI BAPTIST MEDICAL CENTER
KIM LENDHART
“While Kris’ flexibility has always been a very strong characteristic, her nursing skills, knowledge and positive attitude round out her nursing excellence. Kris is extremely good at her job.”
LISA BAKER “She is a great traveling nurse now in charge of a group in Missouri.”
GRETCHEN POST MERCY HOSPITAL
MEREDITH HOENE
“You are truly an amazing person, and I don’t know how we could have made it through without you!”
BARNES-JEWISH HOSPITAL
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“She is a tireless advocate for her patients. She will go to the ends of the earth to make sure they receive the best treatment.”
CHELSEA MISSOURI BAPTIST MEDICAL CENTER
“Chelsea was confident, calm, and professional, and kept me steady through it all. She stayed with me the entire time.”
“She is there with medications, a snack, a new gown, more feeding supplies, fresh water, new towels, new sheets, you name it as soon as we realized we needed something ourselves. Perhaps best of all is the always positive attitude she had with every new situation.”
LABOR & DELIVERY/ NEONATAL (CONTINUED) KIM GORMAN ST. LOUIS CHILDREN’S HOSPITAL
“Her energy and knowledge of the field can make any patient and their family feel comforted. Her drive to care for others shines in her daily life.”
LABOR AND DELIVERY AT MISSOURI BAPTIST MISSOURI BAPTIST MEDICAL CENTER
“My three nurses walked me through what to expect for my mind, my heart, and my body. These nurses saved my life.”
MADDIE CUMMINGS MERCY HOSPITAL
“She is the most caring and generous person you will ever meet. I’m always amazed at how selflessly Maddie shares her love, her time, and her talent with her patients and loved ones.”
MARY DILLICK SSM HEALTH DEPAUL HOSPITAL - ST. LOUIS
“Mary is great nurse and works her butt off. She is a charge nurse at DePaul and love all the ladies there!”
MICHAEL SIDWELL “She is a front-line nurse with a real heart.”
BONNIE SILVERMAN
JANE WILLIAMS
NATALYNN CASEY
GARDEN VILLAS ASSISTED LIVING
DELMAR GARDENS
“She was always visiting residents, checking in on them – making them laugh and have fun before exiting to her next stop. Her connections were deep and genuine, while operating on the timeline of the resident or family.”
“She is an active listener and is present for them, asking what they are worried about so she can relieve their stress. Jane’s patience, calm bedside manner and empathy continues to inspire us all each day.”
“She graduated during the pandemic, is an amazing mother, sister, and friend, and she has continued to be here for our family through hard times while continuing to work overtime to provide and take care of the elderly while they are unable to see their families.”
JENNIFER SCHMITTLING
NOREEN LYNN
BRANDY CLOUGH
“She goes beyond the norm to make sure COVID-19 patients get the care they deserve, sometimes working 90-100 hours a week to make sure that they have the coverage and staffing needed.”
DELMAR GARDENS
“I’m so impressed by her spirit, ease at making new friends and how she adapts to new places and challenges.”
BRITTANY JOHNSON “Brittany’s involvement in the hospital, community and world are a testimony to her sense of compassion. She shows great concern for the welfare of others and is actively involved in finding solutions to difficult challenges.”
CASSIE STRANGE “She had faithful devotion and a wonderful attitude during her first year of nursing, serving mostly COVID-19 patients.”
CHRIS AUSSIEKER DELMAR GARDENS
“From the beginning of the COVID-19 pandemic, Chris stepped up as our leader for anything and everything COVID-19. She devoted endless hours of her time, especially personal time, to researching, training, learning and listening.”
“Versatility and flexibility are a couple of the many strengths Noreen portrays. She has worked throughout the community whenever and wherever needed.”
JOANIE AT ST. MARY’S 5TH FLOOR
ROCHELL WELLS
SSM HEALTH ST. MARY’S HOSPITAL - ST. LOUIS
“Her care and compassion for our dear residents make her one of our most outstanding staff members.”
“Thank you Joanie for answering all my questions patiently and being at there for all my needs. So thankful for your devotion and nursing skills.”
DELMAR GARDENS
SARAH FREEMAN
JOANN SWANNER
“She is always willing to help any nurse that is in need.”
GARDEN VILLAS OF O’FALLON ASSISTED LIVING
SARAH WILLARD
“JoAnn is a true team player and is always willing to step up in times of need around the clock. Navigating these challenging times has been difficult, but with JoAnn’s work ethic and medical knowledge, she has paved the way for a safe environment here at the Villas.”
JOYCE NEIMEYER
DELMAR GARDENS
“During COVID-19 outbreaks this past summer, Sarah’s actions of levelheadedness and confidence kept everyone calm. Her compassion drew her to the bedside of many residents who were not only sick, but frightened. She was their comfort, their hope, and their family.”
BROOKING PARK
TRACY HICKMAN “Thank you for always being a patient advocate. You love your career path and it shows.”
“Each of these nurses worked together, uniting their individual commitment to suppress the spread of COVID-19, to provide outstanding care and emotional support.”
“Joyce works tirelessly to ensure that her wing’s teamwork is seamless, and that her long-term care residents are comfortable and well cared for. She not only has impeccable nursing skills, recognizing and acting on her sharp medical observations, but also overflowing empathy and a great sense of humor.”
ST. LOUIS CHILDREN’S HOSPITAL
DANANGE TAYLOR
L. CRAYTON
ELISE HERRIES
“She is a great educator and will patiently take the time to teach anyone who reaches out to her with questions.”
BARNES-JEWISH HOSPITAL
“You work long hours to make sure everything is okay. You love what you do and it shows.”
ST. LOUIS CHILDREN’S HOSPITAL
“Elise is still strong and beautiful while helping everyone in the neighborhood stay safe.”
LAROSE STANLEY
JILL CONWAY
DELMAR GARDENS
BARNES-JEWISH HOSPITAL
“There isn’t anything that LaRose would not do for her residents to ensure their comfort, security, health and well-being.”
“She is the voice the patients hear to let them know that they will be taken care of and that they are in good hands. Jill cares deeply about the patients and their experience while getting scheduled for their cancer evaluations.”
MIMI KUTZIN SSM HEALTH ST. MARY’S HOSPITAL - ST. LOUIS
COVID RECOVERY UNIT NURSING TEAM
“For being awesome at what she does.”
DELMAR GARDENS
MOLLY HENSON “She showed the utmost care for our entire family. She is a warm, lovely person.”
STACEY J. HAYES
SUSAN WHITE SLAZINIK “Susan’s nursing care blessed families for over 30 years in labor and delivery, Nurses For Newborns and many more.”
“I want to thank this beautiful spirit for her knowledge, care and compassion. She is an excellent nurse with the best bedside manner.”
DAWN ON 6TH FLOOR WOUND CARE SOUTH CITY HOSPITAL
NURSING FACILITY
“Dawn was kind, compassionate, respectful, competent and gives exceptional care.”
LATOSHA DIXON
DONNA SCHMITTLING
“Her actions coupled with her positive attitude and steady confidence energized the staff and, one by one, their leadership abilities blossomed. The outcome was profound.”
CEDAR RIDGE HEALTH CARE
2ND FLOOR NURSES AND CNAS “She showed the utmost care for our entire family. She is a warm, lovely person.”
“Donna battled cancer and won, she battled cancer with her son and won, and now she works long hours taking care of many patients to comfort and help people through many different ailments.”
ALLENA DODDS
GINA LIVINGSTONE
MADISON MEDICAL CENTER
DELMAR GARDENS
“She is selfless, professional and compassionate. She always puts patient care first. She works the most difficult hours and still makes time for her family.”
“Gina’s consistent care and compassion for our seniors is ever-present after two decades of service. Gina prides herself in knowing each resident, not only by name but on an intimate, personal basis.”
ANDERSON HOSPITAL
DELMAR GARDENS
ONCOLOGY
JOAN JAMES “She always goes above and beyound her duties. She is always encouraging.”
LISA ROACH ALTON MEMORIAL HOSPITAL
LINDA STEPHENS “She truly has a heart of gold and she loves helping others.”
MICHAEL C. COSTLEY SSM HEALTH DEPAUL HOSPITAL - ST. LOUIS
“He is a great nurse on a very difficult floor.”
“For her dedication of taking care of patients at Alton Memorial Hospital and her many years of service there.”
MERCY CREVE COUER ONCOLOGY MERCY
“You give loving care to all your patients as well as families.”
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Centene nurses respond to the COVID-19 crisis SPONSORED CONTENT PROVIDED BY CENTENE CORPORATION
In the spring of 2020, overwhelmed with a surge in critical COVID-19 cases, New York State called for medical workers to join their front-line medical teams in the fight against the deadly virus. Soon after, news reports stated that over 90,000 retired and active health care workers from across the country signed up to volunteer. Christine Goodwin, a registered nurse and case manager with Centene’s New York subsidiary, Fidelis Health, was among those medical professionals who answered the call. She reported to the front lines, working 12-hour shifts, caring for COVID-19 patients in a Buffalo, NY hospital. “I feel very privileged to work for a company that allowed me to do this,” she said. For more than 35 years, Centene has remained deeply committed to transforming the health of the communities it serves. Today, it is a leading multi-national health care enterprise, serving one in 15 Americans across all 50 states. Centene is the nation’s largest Medicaid managed care organization, the No. 1 carrier in the nation on the Health Insurance Marketplace and the national leader in managed long-term services and supports. When the coronavirus quickly spread across the U.S., Centene’s role in serving our members and communities is more essential than ever. One of Centene’s early responses to the pandemic was the creation of a Medical Reserve Leave policy that provides employees with clinical experience up to three months paid leave to serve on the COVID-19 front lines. Employee response sparked an update to the policy to include up to five days of paid leave for employees who want to provide non-medical care support related to a medically declared state of emergency.
CENTENE NURSES ANSWER THE CALL Throughout history, nurses have provided care during times of crisis, and that tradition continues at Centene. Nurses across the enterprise have served in a variety of front-line positions during the pandemic, including direct patient care, COVID-19 testing and vaccinations and training for crisis counseling helplines. Kim Henrichsen is a registered nurse who serves as Centene’s senior vice president of Population Health and Clinical Operations. She said, “Many of our nurses have expressed an interest in volunteering in their communities to provide much-needed relief to their colleagues providing direct care in hospitals and other settings.” Jerrie McClain is a case manager and registered nurse at Buckeye Health Plan, Centene’s health plan in Akron, Ohio. She signed up to help administer vaccines through Ohio’s Board of Nursing. “As a nurse, I am proud to work for a company that allows me to help others. I wanted to serve on the front line of this deadly virus,” McClain said. “Together we will get through this and be better and stronger.” INCREASED MEMBER SUPPORT As healthcare professionals around the globe are wrestling with the threat that COVID-19 presents, nurse-led care teams at Centene health plans are working with members to keep them safe and healthy. Henrichsen says, “The pandemic has created new challenges for all of us and our care management teams have inspired me as I’ve watched them creatively work to ensure our members have access to continuation of critical supports and services. Nurses are helping members understand COVID-19 prevention and
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they’re working with families to address basic needs during this crisis.” Sheila Rupi is a registered nurse and care manager with Centene’s Missouri health plan, Home State Health. “We help many of our members manage complex health issues, and COVID-19 was a very real and dangerous threat to this vulnerable population,” says Rupi. “Members that I work with are dealing with the aftermath of the virus long after they’re released from the hospital. That makes being here for our members all the more important. We are going to help them on this long journey back to health.” Centene is grateful for the tireless service of its clinical teams, whether they are providing front-line treatment, ensuring continuity of care for our membership or improving the health of our communities. To learn more about Centene’s response to the COVID-19 pandemic, go to centene.com/covid-19-resource-center.
CENTENE... • Offers affordable and highquality products to nearly 1 in 15 individuals across the U.S. • Operates internationally through subsidiaries and investments including the UK, Spain and Central Europe • Serves over 25.5 million members • The largest Medicaid managed care organization in the country Centene’s Medical Management/Health Services team includes skilled physicians, nurses, pharmacists, social workers and health service experts who work directly with our members to achieve outcomes that set us apart as an industry leader.
TO LEARN MORE VISIT JOBS.CENTENE.COM
SHEILA A. RUPI,
RN, CCM
Case Manager • Ambetter f rom Home State Health (a subsidiary of Centene Corporation)
Versatile nurse helps patients regain independence with thoughtful coordination of care BY JENNIFER MASON, BRAND AVE. STUDIOS CONTRIBUTING WRITER
Medical professionals often have an innate desire to serve that translates into an ongoing eagerness to learn. Servant hearts and teachable spirits embody a great nurse, and Sheila Rupi is one of them. Resilience in the medical field has shaped her into the nurse she is today. Rupi began her career in the medical industry as a paramedic, responding to a variety of emergency calls while raising her young family. As the years went by, Rupi realized she needed a flexible schedule and also yearned for more versatility in her profession, so she enrolled in nursing school and became a registered nurse. “Nursing interested me because there are so many facets you can go into,” Rupi said. “Having been a paramedic … I was interested in pursuing the emergency department. I loved not knowing what was coming through the doors. It could be a stroke, chest pain, trauma or any kind of psychiatric care.” After 10 years of working in the emergency department, Rupi also had stints in pre- and post-operative surgery and hospice. “I worked in surgery for nearly six years and loved it,” Rupi said. “I needed more interaction because those patients went home after surgery, sometimes the same day.” Rupi then returned to her love of taking care of terminally ill patients in hospice. Her days were made up of coordinating care, making sure the patients were comfortable, listening, teaching and just being there for the family. “I felt like it was an honor that the family and patients let me in during that time in their lives,” Rupi said.
CASE MANAGEMENT CHECKS ALL THE BOXES For the last two years, Rupi has worked as an Ambetter case manager. She wasn’t looking to switch roles, but when an opportunity presented itself, Rupi realized she could merge her passion for managing spontaneous and complex medical needs while using her gifts of compassion, teaching, listening and emotional support. “Sheila’s compassion and dedication are displayed in her day-to-day work as she focuses on advocating and caring for our members beyond traditional boundaries,” said Jennifer West, RN, CCM, manager, Medical Management Operations at Ambetter from Home State Health. Ambetter from Home State Health is Centene Corporation’s Health Insurance Marketplace product. Often working with members who require ongoing and specific medical care, Rupi highlights the collaboration among nurses at the hospital to create a personal, longterm care plan for each member. “I call the nurses to check on the members even before they’ve been discharged,” Rupi said. “It allows me to plan and anticipate what equipment, services or other support the member may need once at home.” NURSING A COVID PATIENT BACK TO HEALTH That was exactly the case with COVID patient Arvis Miller. He was passed through initially to Rupi from a referral list. She kept discussing his case with the hospital nurse because it was complex and he was not doing well. Miller was admitted with shortness of
breath, hypoxia, cough and diagnosed with COVID. “I was talking to his wife long before he ever came home,” Rupi said. “There were many back-and-forth phone calls discussing home health options, the affordability and oxygen equipment. In this case, I only spoke with Mr. Miller once he arrived home.” Miller, an otherwise healthy, independent individual was debilitated from COVID. He had no strength and couldn’t walk, talk or even stand on his own. “Sheila was there for me and my wife like clockwork,” Miller said. “She had a lot of experience in the medical field to help navigate my needs and that was extremely helpful when you can’t always reach your doctor. She was part of our family; I was like her little brother.” Rupi’s supervisor, Crystal Cox, couldn’t agree more. “Sheila is humble and compassionate and cares for her members as if they are family. She is always willing to go the extra mile to ensure her members have the support they need.”
Miller was in the hospital for two months including being on a ventilator for six weeks. He attributes rehabilitation, having a case manager like Sheila and simply doing what he was told to his success. “I followed the instructions that were given to me, both by Sheila and my doctors, and I pushed hard,” Miller said. Rupi’s goal is to help members become independent again by giving them the tools, resources and mental awareness to move forward and be successful. She finds joy and fulfillment in seeing them take responsibility for their health. When asked about Miller’s success and her role in his care as a case manager, she responded, “I just treat people the way I want to be treated and how I want my parents to be treated if they needed medical care.”
NURSING PROGRAM St. Louis Community College at Meramec
AREA OF FOCUS Case Manager
YEARS OF SERVICE 23
PHOTO PROVIDED BY CENTENE CORPORATION
Brand Ave. Studios | stltoday.com/nurses • Sunday, May 9, 2021 • 13
We are on a mission to make Mercy even stronger.
Join us. Visit us at mercy.careers
Now offering up to $20k Sign-On Bonus 14 • Sunday, May 9, 2021 • Brand Ave. Studios | stltoday.com/nurses
Brand Ave. Studios | stltoday.com/nurses • Sunday, May 9, 2021 • 15
TOMMA STOWERS,
APN-BC
Occupational health department interim director • Missouri Baptist Medical Center
Nurse of the Year loves caring for patients, even if it goes unnoticed BY KATHERINE LEWIS, BRAND AVE. STUDIOS CONTRIBUTING WRITER
When Missouri Baptist Medical Center asked Tomma Stowers, a nurse practitioner working in occupational health at BarnesCare, if she would be interested in becoming the interim director of its occupational health department, Stowers says that she “decided to step out on faith” and accept the role — right as the pandemic was starting to take hold. She admits that it’s been hard to shut off her “nurse brain” ever since. After all, the virus itself — and the data surrounding it — is constantly evolving. “People depend on advanced practice nurses and physicians to have knowledge on the latest facts about COVID-19,” Stowers says. “There is too much information to digest, and it can be overwhelming to the non-medical population. This leads to misinformation, fear, panic and anxiety.” She has spent countless hours monitoring reliable sources for the most up-todate data to inform her decision-making as a leader in the workplace and as a caregiver to patients. EMPATHY IS KEY Stowers’ ability to empathize with what patients and their families are going through comes from a personal place. Her father was diagnosed with a brain tumor, and after it had been removed, she helped bring him back to health. “While it was difficult seeing the man that took care of me in need of help, all that mattered to me was taking care of him,” she says. The experience changed her life and set her on the path to nursing. After nine years as a nurse
practitioner, Stowers recognizes how much the little things matter when providing care. “I feel it is necessary to find some area of a patient’s ailment to be able to relate to, empathize with, and/or express a level of understanding. This connection helps me to convey a genuine desire for their overall well-being,” she says. She also acknowledges the impact of personalized care. “For those who need more attention, I will often call a patient to check on them,” she says. “I give them an opportunity to ask other questions and allow them to talk. While that may be five minutes of my day, it can make a world of difference to the patient.” In a nod to her colleagues who share the same values, Stowers treasures the connections she has formed and counts them among the very best aspects of her career. “I enjoy working with like-minded, outgoing medical providers who pride themselves on continuing education and training,” she says. “We are well educated and go the extra mile to stay current on evidence-based practice guidelines to assure our patients receive the medical care they need.” A RARE ACCOLADE Nurse Stowers was nominated as a 2020 Nurse of the Year in Infection Control & Quality/Risk Management by the March of Dimes. For the past nine years, the March of Dimes has proudly recognized the outstanding contributions that nurses make and provide resources to improve the health of mothers and babies. Twenty nurses
across various categories were awarded this prestigious award last November. Stowers’ nominator mentions her quick pivot into a leadership role in the midst of the pandemic crisis as well as her communication skills. The nominator noted, “Tomma quickly established great relationships with departmental staff as well as leaders throughout the Missouri Baptist System. Upper-level management quickly took notices of her exceptional communication skills and leadership qualities; trusting in her to provide education and guidance to them as well as other staff. Tomma is easy to approach, is a great listener and is an excellent resource to all who rely upon her.” The recognition came as
a surprise, and Stowers says the honor is helping keep her spirits lifted during a turbulent time. Accolades can be scarce — although they aren’t what motivate her in nursing. “Do it only if you care for humankind and want to be part of a field that is constantly growing and expanding in medical-practice abilities,” Stowers says. “Do it to play a role in someone’s life, knowing that you may not receive a thank-you. Do it because you want to sleep at night, knowing you did the right thing, even if no one notices.”
NURSING PROGRAM Chamberlain College of Nursing: BSN Goldfarb College of Nursing: Adult-Gerontology Primary Care/Advanced Practiced Nursing
AREA OF FOCUS Nurse Practitioner for BarnesCare
YEARS OF SERVICE 9
PHOTO PROVIDED BY BJC HEALTHCARE
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To all nurses across the St. Louis region, we honor you. The courage you have shown in stepping up to the challenges of the last year has been nothing short of awe-inspiring. We are humbled by your continued compassion in the face of fear and uncertainty, and we champion your tireless dedication to our patients and communities. Thank you for selflessly leading the charge in our region’s fight against COVID-19.
You are true heroes, today and every day. We thank you.
Brand Ave. Studios | stltoday.com/nurses • Sunday, May 9, 2021 • 17
ONCOLOGY (CONTINUED)
MICHAEL C. COSTLEY SSM HEALTH DEPAUL HOSPITAL - ST. LOUIS
“Michael is an extremely smart and caring nurse. He’s a dependable charge nurse as well as a great mentor.”
MONICA CROSS “Monica is a team-player and always takes a patient-centered approach to every project that she works on.”
OUTPATIENT MEDICAL ONCOLOGY TEAM SITEMAN CANCER CENTER DOWNTOWN
“This is an amazing team of nurses. They consistently rise above challenges and, within the last year, there have been many. Besides helping our patients through their journey with cancer, they also have helped them deal with COVID-19, which is no easy feat.”
RAQUEL DAVIS BARNES-JEWISH HOSPITAL
“Raquel is a loving and caring nurse. She does what it takes to make sure her patients get the best care.”
SHARIDAN DEAL BARNES-JEWISH HOSPITAL
“She is always positive and upbeat. She shares her love with all who encounter her.”
SITEMAN ONCOLOGY NURSES SITEMAN CANCER CENTER SOUTH COUNTY
“The nurses at Siteman South County make going through cancer treatment more enjoyable and we are thankful to have them pick us up and keep us going along the way.”
TRACY RECKE “These patients are not just her patients but all of them are her friends and her family. She cares for them like they are her own family: she laughs and cries with them.”
CAMILLE SCOTT
KAREN MALIK
ALLY OBENHAUS
“For working tirelessly for her patients and their families, for all of the love, care and compassion that she shares, for being there when she is needed.”
GREEN TRAILS ELEMENTARY
“Thank you for serving as a health care worker.”
CHRISTIE KAVANAGH “She is a kind and friendly face at my childrens’ doctor office. She is the only one they will let give them their vaccinations. They love her.”
CHRISTINA M. SUMMERS CARDINAL GLENNON CHILDREN’S HOSPITAL
“Her entire career has been devoted to taking care of children at the same hospital. She takes pride in treating each child with kindness and consideration.”
CINDY WEISHAAR MISSOURI BAPTIST MEDICAL CENTER
“Congratulations on achieving your Masters Degree.”
ERIN FORISTAL
KIM SCHUMACHER FOX C-6 SCHOOL DISTRICT
“Kim is truly deserving to be thanked for her smiling, constant positive and upbeat personality. She is always available for students and staff.”
LAURIE CASTIAUX
LINCOLN COUNTY R3 SCHOOL NURSES
LOIS BURCH
“This young man loves his patients at Children’s Hospital. He respects the doctors and his coworkers.”
“Lois is the best of the best. She does everything she can to make sure our kids are taken care of and students and staff stay healthy.”
KELLY WERTENBERGER
MELISSA PETERS
“She always goes above and beyond to make our clinic day as pleasant as possible.”
“Thank you, Nurse Peters, for your time and dedication to ensure the health and safety of our students and staff. Your attention to details truly makes a huge difference.”
TRACEY KOHM “Tracey is a doer and goes above and beyond. She puts her best into what she does and somehow knows what is needed and takes care of people before they even need to ask.”
PARKWAY SCHOOL DISTRICT SCHOOL NURSES PARKWAY SCHOOL DISTRICT
“These nurses work around the clock to ensure that students and staff are safe and cared for both medically and emotionally. During the pandemic, each one has gone above and beyond for their school communities.”
SCHOOL NURSE ADDISON ZIEGLER BARNES-JEWISH HOSPITAL
AUDREY, 2ND FLOOR SOUTH
EVANS ELEMENTARY SCHOOL
CARDINAL GLENNON CHILDREN’S HOSPITAL
“She demonstrates excellence in all that she puts her mind to, whether working on a group project or something that just needs her attention.”
“After graduation she was hired by BJC in the neurology department and has been a nurse at Barnes ever since.”
BRITTANY HEINEKEN “She does everything possible to see to it that her patients feel safe, comfortable, and not alone throughout their entire hospital stay.”
“She is a credit to her profession. She is also sweet, kind and compassionate.”
APRIL LAYTON “Her presence eased my mind, and her care eased my suffering. She always did the little ‘extra’ things that weren’t required but made a huge difference.”
ASHLEY BRUMMETT “She truly is one of the most caring people, has a heart of gold and loves her job.”
ASHLEY MEYER MISSOURI BAPTIST MEDICAL CENTER
“She was very professional but also friendly and extremely caring.”
BARB GAAL BARNES-JEWISH HOSPITAL
“She is consistent with her patients and makes them feel comfortable.”
BONNIE SILVERMAN GARDEN VILLAS ASSISTED LIVING
“Her ability to assist residents and staff through the emotional and mental rollercoaster of COVID-19 was profound. Bonnie became a blanket of comfort and reassurance over Garden Villas.”
BREANNE GRIFFIN ST. LUKE’S HOSPITAL
“It is ingrained in you to care for people, to save people, or if it’s the end of someone’s life, to be there for them.”
CHRISTIAN HOSPITAL
OTHER CARRIE JENKINS
“She went above and beyond to make sure my husband and I were comfortable as well as my son was comfortable. She helped me talk with doctors and advocate for my son.”
ST. LUKE’S HOSPITAL
BRENDA JONES
ALY RACKOVAN “Aly Rackovan is a wonderful and caring nurse who works with small children in an emergency environment as well as with adults. She is a bright, caring and wonderful nurse.”
AMBER TURNER
“For everything she does. She takes care of her veterans.”
ST. LOUIS CHILDREN’S HOSPITAL
“Her drive to care for others shines in her daily life. She keeps a perfect balance of professionalism and fun with her pediatric patients.”
“She is intelligent, kind, and works well under pressure. Amanda is the kind of nurse who raises the standards of care.”
APRIL CONWAY
JORDAN MARSH
ST. LOUIS CHILDREN’S HOSPITAL
MEMORIAL HOSPITAL BELLEVILLE
“She has done an amazing job at keeping the kids of Wentzville School District as safe as possible. She has been through the ringer because of some unhappy people, but she still goes on because she does what she needs to do to keep these kids safe.”
“She has always displayed the utmost of care for her young patients and dedication to her job.”
KIM GORMAN
AMANDA BLEISCH
WENTZVILLE SCHOOL DISTRICT
“The LCR3 nurses are doing everything they can to make sure students and staff are staying healthy and keeping abreast of the constant changes caused by the pandemic.”
CARDINAL GLENNON CHILDREN’S HOSPITAL
ST. LOUIS CHILDREN’S HOSPITAL
PEDIATRIC
“She is a whiz at contact tracing and calls parents with the news of quarantines exhibiting empathy, understanding and patience.”
ALEXIS BAILEY BARNES-JEWISH HOSPITAL
CHANTEL MCGRATH “Not only is she our nurse, but has also taken on secretarial duties which has her moving non-stop. She has been instrumental in keeping our school open the entire school year.”
18 • Sunday, May 9, 2021 • Brand Ave. Studios | stltoday.com/nurses
“She is an incredibly sweet, compassionate, caring person both on the job and in her everyday life.”
“Brenda is a very strong and caring nurse that shows compassion to each patient and family she serves.”
BRI BARICEVIC “She is caring, professional and the best.”
BRIGITTE BOLLWERK BARNES-JEWISH HOSPITAL
“This nurse has made an impact on the community and her peers. She is a nurse on the colorectal urology unit at BJC and is one of the most hardworking and intelligent nurses I know.”
Thank you. We wish all nurses a happy National Nurses Week! We especially thank the nurses of St. Luke's Hospital and St. Luke's Des Peres Hospital who go above and beyond for their patients every single day, and who touch countless lives and hearts in a way no one else can. Be a St. Luke's nurse. Learn more about nursing opportunities that allow you to achieve your professional goals at stlukes-stl.com/careers.
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Brand Ave. Studios | stltoday.com/nurses • Sunday, May 9, 2021 • 19
Staff members are the heart and soul of the Delmar Gardens family SPONSORED CONTENT BY LORI ROSE, BRAND AVE. STUDIOS CONTRIBUTING WRITER
Staffing shortages and turnover have long been a struggle for senior care facilities, but St. Louis-based Delmar Gardens strives to meet that challenge head-on by treating staff members with the same love and care it extends to residents. Whether nurse, caregiver, housekeeper or cook — the staff is the heart and soul of Delmar Gardens, says Gabe Grossberg, second-generation owner, president and CEO. “The most unique thing about us is the depth of our family culture,” he says. “When you have staff who feel well cared for, the dividends are 100 fold.” Nurturing a family feeling within a company the size of Delmar Gardens — which cares for more than 4,000 seniors in six states — might seem daunting. But it all goes back to the company’s roots more than 55 years ago, when Holocaust survivor Barbara Grossberg started caring for seniors out of her University City home. As a young girl in Hungary, she learned from her physician father to love and respect her elders. It was a lesson that stayed with her even as she found herself at Auschwitz at age 13. Barbara Grossberg survived the Holocaust and went on to marry Henry Grossberg. The couple, with their two children, Gabe and George, made St. Louis home, where Delmar Gardens Enterprises was born in 1965. Today, it offers retirement and assisted living, skilled nursing, rehabilitation and respite care, home care, private duty, respiratory therapy, hospice and memory care, in addition to medical supplies and pharmacy services. “Until we had 15 residents, our late mom did all the cooking, cleaning,
caregiving and everything,” Gabe Grossberg says. Her loving care extended to each new staff member and led to a corporate philosophy that survives today: treat each staff member as one of the family. Today, Delmar Gardens employs more than 2,200 in the St. Louis area, including nearly 450 nurses and CNAs. Many, like Sherer Newton, are considered Delmar Gardens “lifers,” Grossberg says. MAKING A DIFFERENCE Newton has been with the company since 1990 when she took a job as a parttime nurse aide while attending college. “I fell in love with the place,” says Newton, an RN, MSN who now serves as director of clinical services. “I fell in love with the residents and I realized I wanted to stay with geriatrics. I loved making a difference.” Newton says future nurses would do well to consider the growing career opportunities in the senior care industry. Not only will they practice complex nursing skills and work as part of an interdisciplinary team, but they will benefit from relationships built with incredible people who have a lifetime of knowledge and experiences to share. “Obviously our population is aging and there is a great need for nurses to help care for our elders,” Newton says. “You get to build relationships, get to know them, and be with them when their families cannot. It is very rewarding.” STEPPING UP IN TIMES OF NEED Even in the midst of a pandemic that threatened the physical and emotional well-being of both caregivers
20 • Sunday, May 9, 2021 • Brand Ave. Studios | stltoday.com/nurses
and residents alike, Delmar Gardens’ long-held philosophy of love, care and understanding carried them through, Grossberg says. “Everybody rose to the occasion to do the best they humanly could to help our dear residents feel safe and well cared for,” he says. “Even in bad years, come hell or high water, our traditions have to be maintained.” Some of the incentives Delmar Gardens offers to staff include a free CNA training program, as well as tuition assistance and loan programs for nursing students. Grossberg says he places a high priority on staff recognition, bonuses, special events and holiday gifts to show appreciation for staff. But he is especially proud of helping future nurses grow and succeed. “We promote 99 percent from within,” he says. “We’re always looking to boost our own. It’s more than just a job, it’s a great career path, and at Delmar Gardens you also inherit a surrogate family.” To learn more about Delmar Gardens, visit delmargardens.com.
Gabe Grossberg (top), second-generation owner, president and CEO Sherer Newton (bottom), RN, MSN and director of clinical services
PHOTOS PROVIDED BY DELMAR GARDENS
JULIE R. REHAGEN,
DNP, ANP-C Delmar Gardens
Conversations with the elder generation: Geriatric care nurse loves each resident like family BY NATALIE MACIAS, BRAND AVE. STUDIOS CONTRIBUTING WRITER
Her conversations with and adoration for the elderly started when she was 17 years old. “My great aunt would invite me to accompany her on ‘senior bus trips,’” said Julie Rehagen, DNP, ANP-C at Delmar Gardens. “I met many elderly people with whom I found myself having wonderful conversations with. I loved playing games, sharing meals and visiting new places with them.” This spirit of love and compassion toward seniors has translated into Julie’s 15 years of serving and caring for geriatric residents. LEARNING AND GROWING Julie’s nursing career didn’t begin in geriatrics. As a new nurse, she was eager to jump into the field and took a position in the intensive care unit at Missouri Baptist Medical Center. Her time at Missouri Baptist gave her the encouragement to further her nursing education and pursue a BSN degree, which would lead to her eventual career in the specialty that has remained dear to her heart. “Shortly thereafter, I learned of a job opening at Delmar Gardens South Skilled Nursing and Rehabilitation Center. It seemed like a perfect fit for me, as I have always had deep respect and compassion for the elderly.” Julie said. A DREAM JOB Working with the elderly residents at Delmar Gardens has been a joy and then some for Julie. “The ability to work every day in a job you love is a beautiful gift,” she said. “Since the moment I began working with
Delmar Gardens, it has felt like my purpose, not a job.” Julie’s skills have continually advanced while working at Delmar Gardens – with a BSN, MSN and Doctor of Nursing Practice under her belt from University of Missouri St. Louis. She now serves in her current role as a Geriatric Nurse Practitioner, specializing in internal medicine, wound care and podiatry services. “While working at Delmar Gardens and taking care of the elderly, not to mention my deep admiration for the seniors, it became apparent that I wanted to do more for this generation,” she said. “Deciding to further my education in geriatrics made perfect sense.” While her role has developed, the basics of her care have remained the same. Conversations, meal-sharing and game-playing are still the crux of her nursing style. “Sometimes [the residents] are lonely and look to have someone to talk to and listen to what they have to say. I thoroughly enjoy conversations with them,” she said. “I’ll just stop by their dining table or their room for a visit.” NOT JUST A FACILITY, BUT A FAMILY “Delmar Gardens emulates the feeling of family,” she said. Because of this, Julie believes that loving the residents as if they were your immediate family is one of the most fundamental aspects of geriatric care. “It is not always about medical care,” she said. “It’s often about other things, such as loneliness. Keeping that in mind, I try my best to take the time to listen and spend time with the residents.”
The pandemic made caring for residents like family take on a whole new, almost literal meaning. Julie became a trusted confidant, friend and caregiver to each resident through the isolating months of COVID-19 lockdowns. “During the lockdown, when residents could no longer have visits with their families, our staff, who already shared meaningful relationships with their residents, stepped up and became an even stronger part of their extended family. “We comforted and cried with them; we made them laugh and smile; we cared for them deeply and held their hands and sat bedside when they were anxious, sad or lonely for family,” she said. Nurse Rehagen’s commitment to her residents and her career at Delmar Gardens has not gone unnoticed by her coworkers. “Her dedication
to learning and teaching have been invaluable to so many,” said Patricia Muich, director of marketing and advertising at Delmar Gardens. “The Delmar Gardens Family is certainly proud and grateful for Julie!” Julie believed there was something special about the elderly when she was on those bus trips with her aunt in her youth, and that disposition still rings true to her today. “The wisdom and long friendships you gain is priceless and something I cherish every day,” she said.
NURSING PROGRAM St. Louis Community College at Meramec: RN University of Missouri – St. Louis: BSN, MSN, DNP
AREA OF FOCUS Adult/Geriatric Population
YEARS OF SERVICE 15
PHOTO PROVIDED BY DELMAR GARDENS
Brand Ave. Studios | stltoday.com/nurses • Sunday, May 9, 2021 • 21
OTHER (CONTINUED)
CARITAS FAMILY SOLUTIONS NURSING STAFF CARITAS FAMILY SOLUTIONS
EILEEN FAHY
JANET KEITH
KATHLEEN KERKER PATRICO
MERCY HOSPITAL
“She visits her patients on good and bad days, nice weather and terrible weather. She has been steadfast during COVID-19.”
MISSOURI BAPTIST MEDICAL CENTER
“An exceptional and caring nurse at St. Anthony’s for many years. She was and is the epitome of all the best qualities of nursing.”
ELIZABETH KITTELSON
“We want to nominate and thank all of the Nursing Staff at Caritas Family Solutions, under Lisa Winter’s direction, who assist staff and clients in executing CDC measures to help limit the spread of the virus and for continuing to research, educate, and inform all of our staff clients about vaccinations.”
“Her patients are well cared for and consistently praise her for the bedside care that she gives so well. She is an inspiration to those who work with her.”
CARLY MCGEE
“She was both kind and competent. She helped get me through my stay on the ward and out on the other side.”
“Her patients love her and request to have her every shift that she works. She truly makes a difference in patient’s lives with her caring spirit, big heart, and strong nursing skills.”
CAROL BROWN “She is a great nurse and leader. She always lifts people up and has dedicated herself to the betterment of the nursing profession.”
CASEY ZURWELLER “She shows so much love to everyone including doctors and nurses and other staff.”
CHASITY EMERSON PARKLAND HEALTH CENTER
“She takes pride in what she does even on the hardest days. She always has a smile on her face under her mask.”
CHERYL FORIR BARNES-JEWISH ST. PETERS HOSPITAL
“She goes above and beyond for all her patients. She is a mentor and role model for her peers.”
BARNES-JEWISH HOSPITAL
EMILY
ENDOSCOPY UNIT (MAURIE DUNN, JOAN BECKER, KATHY OLDFIELD, MARIAN BERGINKOSTIECKI, DONNA LABARGE, AND MANY OTHERS) SSM HEALTH ST. MARY’S HOSPITAL - ST. LOUIS
“They helped to make what could have been a difficult procedure into an easy one. My own doctor once referred to the staff as the most competent, compassionate healthcare workers that she had ever met.”
ERIC HOWARD MISSOURI BAPTIST MEDICAL CENTER
“Eric is a very skilled nurse, a great communicator and a very compassionate person.”
ERIKA PATTON
JENNIFER JONAGAN BARNES-JEWISH HOSPITAL
KATHRYN KAIPING
“Jennifer is a very compassionate nurse who goes up and beyond her nursing duties.”
BARNES-JEWISH HOSPITAL
JESSICA H. DIEKHOFF “I would like to thank her for being competent and thorough. She reduces the anxiety associated with being in the doctor’s office.”
JOANN SWANNER GARDEN VILLAS OF O’FALLON ASSISTED LIVING
“JoAnn is a true team player and is always willing to step up in times of need around the clock. Navigating these challenging times has been difficult, but with JoAnn’s work ethic and medical knowledge, she has paved the way for a safe environment here at the Villas.”
JOBETH COALE PARKLAND HEALTH CENTER
“She is always there to go above and beyond to care for her patients.”
JULIE MAGURANY CHRISTIAN HOSPITAL
“Julie is a caring and compassionate nurse. She gives selflessly of herself and always puts her patients first.”
JULIE WILSON
“For demonstrating exceptional care and loyalty for all humankind. Practicing autonomy and understanding every life is worth saving.”
“She is a great listener, giving advice only when asked, super funny, and offering to help always.”
HAILEY FRICKER
KALANTHA HATCH
“For Chrissy, being a nurse is more than a career, it’s a calling. She is compassionate and hardworking, always doing whatever is needed for her patients and community.”
“Her incredible humor keeps patients focused on the positive and less on why they are at the hospital. Her large heart leaves room for listening when her patients need an ear or a smile to brighten their day.”
“She began her nursing journey as a single mom and has excelled as a nurse and single mother. She got her BSN and has experience in a broad range of specialties and clinics.”
CINDY DITTMER LUCAS
HEATHER MCKEEVER
KARLIE LADING
“She has shared her professional care, her kindness, her genuine concern and her dedication to being a nurse for over three decades.”
“She’s always positive, rarely complains and is always there for those in their time of need.”
BARNES-JEWISH HOSPITAL
CHRISSY SHOAF
DAETRON THOMAS BARNES-JEWISH HOSPITAL
“He strives to provide the best care and knowledge surrounding treatment. He is making is mark in the world of health and medicine.”
DANIELLE BOGUE
JACKIE KLUTHE MEMORIAL HOSPITAL BELLEVILLE
“She shows immense compassion for her patients and truly cares about each and every one of them. She has done everything asked of her without hesitation.”
JAMIE NOLKE
“Her passion to treat her patients and confidence in protocols to keep her and them safe has been inspirational.”
“She is probably one of the most caring and compassionate people that I have ever met. She goes above and beyond for every patient no matter the situation or how busy she is.”
DENISE MOELLEERING
JAN SCHINSKY
SSM HEALTH ST. JOSEPH HOSPITAL
“She kept me calm and was very reassuring.”
“She is a dedicated nurse for the sake of her patients.”
22 • Sunday, May 9, 2021 • Brand Ave. Studios | stltoday.com/nurses
“She puts her patients first and takes her duty as a nurse seriously, even when not at work. She has saved lives.”
“She consistently goes above and beyond when caring for her patients and has certainly inspired me by leading as an example. She is an incredible team player on our floor, always helping other nurses and techs.”
KATE JENKINS “She showed terrific empathy, checked on me often and talked to me as a person, not a patient.”
KATHLEEN BURBA
“She is a patient, gracious woman. She is a very approachable person and you can talk to her and she listens.”
KATIE BRUNO MEMORIAL HOSPITAL BELLEVILLE
“During the COVID-19 pandemic she has gone above and beyond her job duties to comfort patients and their families with her humor and her faith in God.”
KATIE HODGE VETERANS HEALTH ADMINISTRATION
“I want to thank this amazing nurse for always putting others first. She works for the VA and ensures that all of the heroes get the care they deserve.”
KATIE JETT “She is a strong, knowledgeable and supportive person. The futures of her patients and students mean the world to her.”
KARA SKRODSKI “She is the most caring, self-sacrificing and compassionate person. She has never complained about the risk and seriousness of her job.”
KERA OLSON “Thank you for continuing to provide us with the most up-to-date information on COVID-19, protecting us and encouraging us daily to keep up best practices, and most of all reassuring us and surrounding us with your heartfelt love.”
KIM DARCY BARNES-JEWISH HOSPITAL
“As a lifelong learner, she has worked hard to meet the needs of all the people in our community. Combining social work and nursing often puts her in contact with our most marginalized citizens. Kim is a compassionate caregiver to all.”
LAURA PARK “She’s a rock and the best role model I could have asked for. Her patients and colleagues love her and she brightens everyone’s day with a simple hello.”
LEE ANN (STONE) GRANDEN SSM HEALTH ST. JOSEPH HOSPITAL
“Thanks for helping all the people on the COVID-19 floor and always being there to help others in need.”
MERCY HOSPITAL
“Kathy has been a valued employee and is still going strong. She values all the relationships she has made through the years and the ability to help those in need.”
LEANNE ROSENMUELLER “Over the years I have observed how she cares for the patients. It is outstanding, and it is not just the patients but also the volunteers she is in contact with.”
RN’s, LPN,s CNA’s Full Time Shifts Available Excellent Benefits including Fully Paid Health Insurance Paid Vacations, Paid Holidays, Paid Sick Days
Call 636-227-5347 email: info@maridevilla.com
Mari de Villa Senior Living 13900 Clayton Road, Town and Country MO
“Alexa, play my Flash Briefing.”
IT IS OUR PRIVILEGE to serve our neighbors in South City. SMART SPEAKER. SMARTER HUMAN.
Set it up today: STLtoday.com/alexa
3933 South Broadway | St. Louis, MO 63118 SouthCityHospitalSTL.com Brand Ave. Studios | stltoday.com/nurses • Sunday, May 9, 2021 • 23
STLtoday.com/archives 24 • Sunday, May 9, 2021 • Brand Ave. Studios | stltoday.com/nurses
OTHER (CONTINUED)
LINDA SMITH PROGRESS WEST HOSPITAL
“Linda is always compassionate and professional when working with new hires and shadow/CAPS students, demonstrating such a positive reflection of a nurse’s true calling.”
LISA LUTZ BARNES-JEWISH HOSPITAL
“Lisa Lutz is one of the most genuine nurses you’ll ever meet! Helping others is her passion. She wears her heart on her sleeve.”
LISA RUSSO BARNES-JEWISH ST. PETERS HOSPITAL
“Her care and dedication for our patients, doctors, and to her staff is remarkable. She is the definition of team player.”
LISA VOGEL BARNES-JEWISH ST. PETERS HOSPITAL
“She is very humble and her spirit and compassion shows to others. Even during a pandemic she is continuing to uplift others.”
LORE GROSS “She is a caring person! I am amazed what they have to do to serve patients with all types of sickness.”
LUNG TRANSPLANT NURSES ON 7TH FLOOR BARNES-JEWISH HOSPITAL
“Knowledgeable, smart, empathetic -- this group is the most professional group of medical personnel I have ever come across.”
LYNNE S. FROST BARNES-JEWISH HOSPITAL
MARILYN ANANAYO-BROWN
PAM STELLING
SARAH WILLARD
ST. LUKE’S HOSPITAL
“Although she is exhausted, as are many of our health care providers are, Pam continues to be upbeat, determined that she will give her patients 100 % day in and out.”
DELMAR GARDENS
“She has worked hard at keeping a good spirit even throughout this pandemic and she continues to show love and kindness to each of her patients.”
MARILYN FULLER ST. LUKE’S HOSPITAL
“She has been an outstanding nurse for the last 38 years. She is driven and passionate about her job.”
“Pat was the best kind of teacher. Every point was explained in detail with rationale and then shown in practice on the hospital floor.”
PATTI KIEFFER ST. LOUIS CHILDREN’S HOSPITAL
MARYBETH ST. JOHN MISSOURI BAPTIST MEDICAL CENTER
“Marybeth is always willing to jump in and assist when needed with everyday questions, and being a friend when needing a shoulder to lean on or cry on.”
“Her calming voice helped us believe we would get through the scary times. Her dedication to keeping everyone safe through constant education and being available for questions did not go unnoticed.”
RAQUEL DAVIS
MELANIE BECOAT
BARNES-JEWISH HOSPITAL
“She is the most loving trauma nurse. She not only cares so much for her patients, but is always helping the new nurses with their critical patients.”
“I want to thank Raquel for being such a caring and patient nurse! She have always been a caretaker, and you can see it in her work!”
MELISA MOORE
MISSOURI BAPTIST MEDICAL CENTER
“She is the most thoughtful and caring nurse, ever. I watch her behind the scenes, and she’s just as caring to people in the office as she is to patients. She is the epitome of what nurses are.”
“Thank you for volunteering and giving your time to the community to help people vaccinate during this pandemic.”
REGGIE CARTNAL
RESEARCH NURSES MERCY
MELISSA JOHNSTON ST. LOUIS PSYCHIATRIC CENTER
“Thank you for your patience and understanding while working with extremely difficult patients during this extremely difficult time.”
MICHAEL LOUIS HAVERNER
“Their compassionate and coordinated care of our patients at Mercy never wavered. They showed courage and collaboration as they worked alongside our Mercy research physicians to bring research trial opportunities to patients in need of treatment options.”
BARNES-JEWISH HOSPITAL
ROSANNA TOCHTROP
“He is one of those front-line COVID-19 caretakers at Barnes Jewish Hospital. He is a healthcare hero!”
“Whenever she is needed, Rosanna continues to help anyone after-hours. She truly is the best nurse out there because she comes from an old school of helping others.”
“Lynne works tirelessly six or seven days a week coordinating and managing patient safety and quality processes. Her efforts are making a positive change in patient recovery.”
“She is very down to earth and always gives great care.”
MAGGIE HOGAN
NESRIN SAGNAK
SSM HEALTH ST. CLARE HOSPITAL - FENTON
PAT POTTER
MICHELLE
MERCY HOSPITAL
SADIE CARROLL
“During COVID-19 outbreaks, Sarah’s actions of levelheadedness and confidence kept everyone calm. Her compassion drew her to the bedside of many residents who were not only sick, but frightened. She was their comfort, their hope, and their family.”
SHELLY SANSOUCIE “She has a beautiful heart and is always there for her patients. She’s incredibly knowledgeable, supportive and kind.”
SIERRA HOLLENBECK DEGUIRE “She is one of the most compassionate, bright and loving nurses that anyone would be fortunate to have as a nurse during scary and painful events.”
STEPHANIE BURNS (GINGERICH) HARRIS HOUSE TREATMENT AND RECOVERY CENTER
“I don’t think I would have been able to do my job in an effective manner consistently without her tremendous support and work ethic.”
STEPHANIE FRANKLIN BARNES-JEWISH HOSPITAL
“She is great at her job and always willing to share her expertise with family and friends as well as referring to expert individuals.”
SUSAN COLBURN “She is kind and caring. Her patients are the world to her.”
SUSAN HOLT MISSOURI BAPTIST MEDICAL CENTER
“Susan goes above and beyond everyday. She is a team player and consistently is helping her team and their patients.”
SUSAN SWIM COMBS “For being kind, caring, passionate person and nurse. Susan always goes above and beyond for her patients.”
MEMORIAL HOSPITAL BELLEVILLE
TAMMY EAKER
“She is kind, compassionate and always willing to help everyone out. She always keeps her composure no matter the situation.”
“She has a heart of gold and goes above and beyond in everything she does. Her work ethic is immeasurable.”
“She works at St. Claire Hospital in the Triage Tent with COVID-19 patients, offering them hope and compassion.”
“She’s always putting others before herself and her kindness and compassion doesn’t go unnoticed.”
SAMANTHA HEISEY
TARA MAUPIN
BARNES-JEWISH HOSPITAL
MARCELLA PETZCHEN
NURSES IN DR. RAMONA BEHSHAD’S OFFICE
“Despite working under tremendous pressure, through her leadership, she empowers other nurses and creates a haven of safety for staff, both physically and emotionally.”
“She’s always there to help and have a positive attitude. She can brighten up a day with just her smile alone.”
ST. LOUIS UNIVERSITY HOSPITAL
“She works hard, she is knowledgeable, she has mentored internal medicine’s residents, she is friendly and caring. She’s not in this business for the money. She truly loves taking care of her patients and helping the residents.”
“Karen and Connie were just phenomenal when I had Mohs surgery recently. They went above and beyond in terms of putting me at ease.”
MARIA ST. GEORGE
“She spent 10 years in the ER at Cardinal Glennon helping critically ill children, children who were abused and families dealing with all kinds of situations. She has affected many lives.”
CHRISTIAN HOSPITAL
“Maria possesses a wealth of clinical knowledge including the operations of the hospital and consistently demonstrates an unwavering high level of compassion to patients and their families.”
PAM PERKINS CARDINAL GLENNON CHILDREN’S HOSPITAL
SARAH DROEGE CHRISTIAN HOSPITAL
“Her experience, her caring and her ability to lead has seen two Emergency Departments pull through these trying times.”
SARAH FELLERS BARNES-JEWISH HOSPITAL
“While caring for patients, Sarah always makes sure that the patient is comfortable and that they know that she is right there with them throughout the procedures to calm their nerves.”
TINA SCHAAF “For being a dedicated and loving mother, a faithful wife, a trusting sister, and compassionate healthcare worker to all. Thank you for your inner and outer strength.”
TONYA WITLEY “Tonya Witley is a hardworking nurse who cares for and loves helping all of her patients.”
ZOE-ANNE ONYUN ST. LOUIS UNIVERSITY HOSPITAL
“She has shown me how kind-hearted, caring and ‘giving’ an excellent nurse can be to all spectrums of the public.”
Brand Ave. Studios | stltoday.com/nurses • Sunday, May 9, 2021 • 25
Medical setbacks fuel passion for nursing career The Times-Tribune (Scranton, Pa.)
Madison Jarocha knows her life would look much different if illness had not touched her. From an autoimmune disease that shook up her world as a teenager to broken bones to a cancer diagnosis in her final year of college, the 21-year-old has faced — and survived — more than some people do in a lifetime. Madison, of South Abington Twp., Pennsylvania, is studying for a nursing degree from University of Central Florida. As a student in Abington Heights School District, however, Madison thought she’d one day study mathematics. That, along with much more of her life, changed when she was 16. A basketball and field hockey player, Madison initially thought she was having issues with asthma when she started getting out of breath and passing out at practice. When her mother, Nicole Jarocha, saw Madison for the first time in a few weeks, her intuition kicked in. “She walked into the house, (and) I turned to my sister and said, ‘There’s something wrong with her,’” Nicole Jarocha recalled. Madison, who lost about 20 pounds over two months and felt seriously fatigued, had seen doctors for a few months, but nothing came of the appointments. Her mother pushed for bloodwork and other tests, and Madison ended up getting admitted to Geisinger Medical Center in Danville, Pennsylvania. “I had to stop everything,” Madison recalled. “l can’t walk up a flight of stairs without getting out of breath.” Madison learned she has acute systemic scleroderma. The more common variety causes the skin to produce too much collagen, but in Madison’s case, her body produces too much collagen internally, which the body thinks of as foreign and then starts attacking her muscles, tissues and organs. Overall, the disease led to at least 10 hospitalizations, several surgeries and
procedures, numerous trips to Baltimore and the possibility of needing a double lung transplant one day. “The nurses that I had, I feel like I definitely would not be where I was without them,” Madison said. “I kind of want to do for other people what they did with me.”
Switching paths Madison realized going into her senior year at Abington Heights that nursing was the career for her. Ready for a fresh start, she headed to Florida and plans to graduate this May with a nursing degree. She’s had research published, made dean’s list each semester and was picked to participate in a research study. Madison expects to stay in Florida for another year after college before hitting the road to work as a travel nurse. She’s considering a career in bone-marrow transplants or oncology, having done clinical work in an adult oncology clinic last year that showed her how much she enjoys caring for patients in a critical setting. Eventually, she’d like to move into nurse education. “There’s a lot you can do with nursing after school and everything,” Madison said. Early in college, while raising money for the Arnold Palmer Hospital for Children through the Knight-Thon, she collapsed and was taken to that very hospital for treatment. She went blind for more than a month, her mother said, as doctors suggested that flareups from Madison’s disorder could have affected the connective tissues in the eyes. While Madison regained her eyesight, she is legally blind without her glasses. Then last year, Madison was riding on the back of a moped with a friend when the vehicle crashed into a pole at 55 mph. Thrown more than 20 feet but miraculously alive, Madison had a concussion and broke several bones in her foot.
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foremost, as a nurse, the empathy and compassion is like 90% of the medicine. I just don’t think empathy can be taught or compassion can be taught; you either have it or you don’t. ... I just think that her empathy and compassion is going to have a lot to do with the helping of her patients.” Madison just tried to focus on getting through whatever she faced at that moment, knowing it would soon pass. And believes everything happens for a reason. Trials can make her a stronger person or give her more insight into her career. “I just realized how resilient I was,” Madison said. “I have a really good perspective on life. No matter what happens, I just try to keep a positive Showing strength Both Madison and her mother see how attitude. “ much she has taken away from these experiences, especially when it comes to nursing. “I know what it’s like to be a patient in the hospital,” Madison said. “I’ve had some good nurses and bad nurses. And I kind of know how I want to be treated in a hospital. ... I’ll be able to sympathize and also empathize with my patients and know what situation they’re in.” “She’s going to be the nurse that everyone wants,” Nicole Jarocha said. “I think first and Still, she pushed forward through her recovery, and then another setback came: cancer. In June, she noticed a lump on top of her rib cage but thought it was just a cyst, which she gets often. By October, however, she realized it had almost doubled or tripled in size. Doctors diagnosed her with leiomyosarcoma, a cancer of the connective tissues and muscles. Madison underwent surgery on Nov. 30, during which doctors removed the affected area and tissue surrounding it. Subsequent testing showed she was clear of cancer and did not need chemotherapy. She said she feels a lot better with the cancer behind her. “I got really lucky,” Madison said.
PHOTO BY KAROLINA GRABOWSKA FROM PEXELS
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