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1 minute read
Stakeholder Engagement
from DOC 2021 ESG Report
by 2-Story
STAKEHOLDER ENGAGEMENT NEW
GRI 102-12, 102-21, 102-29, 102-37, 102-40, 102-42, 102-43, 102-44, 102-46, 102-47, 103-1, 103-2, 103-3, 413-1
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DOC focuses on stakeholder engagement with team members, health care partners, investors, and the greater community within our asset markets. Through the strong support of our Board of Trustees, DOC’s senior leadership dedicates resources and tools to manage and measure resource consumption, including energy, water, and waste. Our sustainability policies are critical to delivering on our business goals of helping medical providers, developers, and shareholders realize better health care, better communities, and better returns.
Yulee Medical Office Building | Yulee, FL
OUR APPROACH TO STAKEHOLDER ENGAGEMENT
CATEGORY INVOLVEMENT TACTICS THEMES
Corporate Audience
Shareholders, ESG Rating Firms, Fixed-Income Investors, Proxy Advisory Firms, and Prospective Shareholders
Team Members
Health Care Partner & Client Relationships
Local Communities
Company Level
• In-person or virtual meetings and conferences • Annual meeting and quarterly earnings calls • Public disclosure reports, including our 10-K, 10-Q, and Proxy • Property tours
Company financial and ESG performance, transparent governance oversight and procedures, team goal-setting, and DEI initiatives
Individual
Company, Regional, and Property Level
Regional/Property Level
• Educational workshops, DEI sessions, and leadership training events • All-team Town Hall meetings • Annual, anonymous team surveys administered through an independent third party • Annual and quarterly performance reviews • Formal reporting mechanisms (fraud, harassment)
Team member training and engagement, health & wellness, satisfaction, company performance, benefits, and DEI initiatives
• Ongoing conversations between our health care partners and members of our operations and leasing teams • Routine property inspections and lease negotiations • Bi-annual tenant satisfaction surveys conducted by an independent third party with follow-up action planning
• Partnerships with municipal boards, planning boards, community groups, and charitable organizations • Team and individual volunteer events in coordination with local non-profits • Philanthropic, fundraising, and in-kind donations Community impacts through property ownership and project-specific interests/needs
Partner satisfaction surveys, operations performance, leasing needs, and property-level safety and health