A regularly updated, digital version of this document can be viewed at www.doleplc.com/internalcomms
Published 30.09.2024
This document is for internal reference only. Presented company statistics and data points are offered for illustrative purposes only. Both audited statistics and informed, educated estimates with respect to our business in 2023 are included. Data points from this document should not be used for external communications, sales, commercial or corporate purposes.
Questions, suggestions and queries with respect to this document should be directed to: corpcomms@doleplc.com
DOLE PLC
INTRODUCTION
GROUP OVERVIEW
OUR STRUCTURE
DOLE IRELAND
INTRODUCTION
GROUP OVERVIEW
OUR BUSINESS LOCAL RESOURCES
Hello everyone,
The period since our IPO on the New York Stock Exchange and the birth of Dole plc in July 2021 has been an exciting and dynamic time. Bringing together two giants of the fresh produce sector was always going to entail fundamental change. As always, together, we have risen to the challenge.
Three years on, this resource pack has been developed to provide an overview of the new Dole plc- to make sure that amidst the pace of progress, we collectively take a moment to reflect on and understand this business that we are building. Covering structure, operations- both local and global, our strengths and our responsibilities, it is intended as a simple, accessible guide to what makes us what we are today.
Inevitably this overview represents only a snapshot of our company at a single moment in time. Our business will continue to evolve in the months and years ahead and each and every one of you will be important contributors to that change. But for now I hope this pack serves, not only as a means to understanding and navigating our organisation, but also as a useful resource in helping each of you in sharing our story with other stakeholders across the supply chain. After all, ours is a great story to be able to tell.
Rory Byrne, Chief Executive Officer
ABOUT THIS GUIDE
OVERVIEW
INDUSTRY
Healthy Planet. Healthy you.
We are privileged in Dole to market products widely accepted to be the most nutritious of foods with amongst the lowest environmental footprints of all the major food groups. That our primary function is the marketing of produce, the health promoting properties and environmental credentials of which have been firmly and definitively
established, is something about which we can all be justifiably proud. Few industries, surely can contend with such certainty that their core business - in this instance driving fresh fruit and vegetable consumption, makes so positive a contribution to public diet and general well-being. Ours is an industry of worth.
HISTORY & HERITAGE
The evolution of our business has been predicated on the belief that by bringing together the collective strengths, resources, reach, expertise and experience of diverse fresh produce businesses, the needs of our customers and consumers are best served.
Dole plc is formed.
Establishment of a fruit and vegetable wholesale business in Ireland.
The foundations of Dole are laid by Samuel Castle and Amos Cooke in Hawaii.
The Vaccaro brothers start their banana business.
James Dole begins growing pineapples in Wahiawa on the island of Oahu.
Dole bananas are launched in Europe and Dole begins marketing vegetables.
Dole completes sale of packaged foods and Asia Fresh Businesses.
formed through separation.
consolidation across Ireland.
COMPANY OUR
Local at heart, global by nature, Dole plc has some 38,500 employees and a turnover of over $8.2bn. Our roots extend back as far as the 1850’s and today we are the world’s #1 fresh produce provider. Our industry leading, vertically integrated supply chain extends across the globe while best agronomic and sustainable practices lie at the heart of all that we do. Though our brand is synonymous with bananas and pineapples, we grow, source, import, pack, market and distribute over 300 lines of fresh produce. Marketing fresh produce, the most nutritious of foods with amongst the lowest environmental footprints, our range of local and global produce extends from the more familiar to the truly exotic. See: www.doleplc.com
Dole plc OVERVIEW
11 Dole vessels
170+years of trading
#1
260+ operating facilities global fresh produce provider
$8.2bn turnover
30+ countries
38,500 people
114,000 owned production acres global fresh produce brand
100bn+ portions of produce sold each year
STAKEHOLDERS OUR
Our Stakeholders
From farm to fork, the fresh produce supply chain is one populated by a particularly complicated set of stakeholders, a set often motivated by complicated interests, priorities and agenda. In Dole, our understanding of the nature of our responsibilities to each of these stakeholders is unambiguous. In the first instance, as a customer orientated organisation, the delivery of premium quality, safe, traceable produce to the consumer and value to our partners in trade must always remain a priority for us. Meeting and exceeding customer expectations is what we do. As a Public Limited Company, we are mindful, always of the expectations of shareholders; our owners, of Governmental legislators and NGO’s with respect to conducting our business in accordance with best corporate practices and of our responsibility to deliver equitable returns across the supply chain. We recognise also, though the responsibilities inherent in the pursuit of this goal, most notably to the emerging and developing nations from which we source, and more specifically to our partners in production- the local and global growers who supply us. Recognising as we do, our own people as our competitive advantage we are committed to being an ‘Employer of Choice’ at production and in the marketplace and to meeting wider social obligations to the communities in which we grow and trade.
RETAIL CUSTOMERS
FOODSERVICE & WHOLESALE CUSTOMERS
EMPLOYEES
GROWERS & SUPPLIERS
CONSUMERS
SHAREHOLDERS
CORPORATE STRUCTURE
SUPPLY CHAIN FARM TO FORK
In fresh produce, control and influence of the supply chain is highly valued by trade customers, but also consumers who appreciate when produce comes ‘straight from the farm.’ Vertical Integration (exerting control back across the supply chain) has implications in terms of a business’ capacity to ensure best agronomic, logistical and sustainable practices from farm to fork. In Dole, by virtue of our extensive own production, our enduring long-term relationships with many of the world’s most accomplished growers and our extensive on-the-ground operations across key markets, we have the capacity to offer the most direct route to market for our fresh produce- closing the gap between the grower and the consumer and delivering on our promise of ‘quality, quality, quality’.
This influence across the supply chain allows us to bring a degree of customisation to our produce and services not possible otherwise, whether that be in New Product Development at production or innovative packaging the marketplace.
SUPPLY CHAIN FLEXIBILITY
OWN PRODUCTION
In Dole we have been growing fresh produce for 170 years. With extensive own production throughout Central and South America, South Africa and beyond we are recognized across our industry as a world class grower of bananas, pineapples and assorted diversified produce. Our expertise in the production brings commercial, agronomic and environmental efficiencies to the supply chain but most importantly offers that always paramount assurance of quality to our customers.
3rd PARTY PRODUCERS LOCAL PRODUCERS
Dole’s extensive product offering includes everything from everyday family favourites to the truly exotic, extending across some 300 lines. Inevitably the breath of this range requires that we work with trusted third party global suppliers to deliver on our promise of 52 week supply. Over 170 years of trading we have established constructive, enduring partnerships with leading growers from the worlds most fertile growing regions. Our credentials, capacities and competencies as a primary producer ourselves and our acquired marketplace expertise and experience are hugely important in this respect as we work hand in glove with our partners to bring to market exceptional fresh produce from across the globe.
In many of our markets across the world, extensive ranges of locally grown fresh produce complement the wider range of imported fresh fruits and vegetables available all year round on the retail shelf.
In Dole, we are deeply committed to supporting local growers in the markets in which we operate. In many instances, we are a critically important commercial partner to smaller local growers offering financial, technical, agronomic, legal, commercial, marketing and sustainability related support to our local partners in production, consolidating supply and delivering value added services. It allows us to be ‘local at heart, global by nature - offering produce from around the corner and across the world.
BRAND
That sensation. You know the one. That explosion of taste, that rush of flavour. That’s what we here in Dole are all about. It’s the pleasure that comes from binging on those berries positively bursting with juice, from munching on that mango, ripened to perfection. It’s that beautiful banana, that perfect pineapple, that amazing avocado, that gorgeous grape. It’s that zesty kick from the scintillating, succulent citrus, extra zing infused by the Mediterranean Sun. It’s the unmistakable freshness and flavour of tasty tomatoes grown just up the road. There’s nothing like it. In Dole, we’re all about taste. Don’t get us wrong. We’re so incredibly proud to grow and distribute amongst the healthiest and most nutritious of foods. We know too, we’re privileged to be marketing produce with amongst the lowest environmental footprints of all the major food groups. And since the very beginning, we have been wholeheartedly dedicated to ‘Quality, Quality, Quality.’ But still. The taste. Because in Dole, we believe consumers are entitled to have it all - produce grown to the highest agronomic and sustainable standards, brought to market in pristine condition, good to go, ready to eat and tasting sublime. It’s what we do.
BRAND OUR
The DOLE brand is nothing less than iconic. The world’s most recognised fresh produce brand across the America’s, much of Europe and around the world it is a household name - and with good reason. When James Dole planted his first Pineapples in Hawaii in 1901, he was determined that ‘Quality, Quality, Quality’ would be the point of difference that would set his produce apart- and so it has been every since. Successive generations have associated DOLE branded bananas and pineapples with an uncompromising commitment to best practices from farm to fork. Today the DOLE brand is applied to an ever wider range of fresh fruits and vegetables in new and existing markets- opening up new exciting opportunities in the marketplace. With this opportunity comes responsibility, of course. As Dole employees, we are all custodians of the brand and its heritage, a role that brings with it the imperative to ensure that in everything we do, we honour to the promise and heritage inherent in our famous brand.
PRODUCTS OUR
2023 SEGMENT REVENUE
22% DIVERSIFIED PRODUCE AMERICAS
41% DIVERSIFIED PRODUCE EMEA
37% FRESH FRUIT GLOBAL
PRODUCTS OUR 2023 SEGMENT
ADJUSTED EBITDA
35%
DIVERSIFIED PRODUCE EMEA
11%
DIVERSIFIED PRODUCE AMERICAS
Making the world a healthier place
The DOLE® brand is, of course, synonymous with bananas and pineapples the world over. A market leader in Organic bananas and pineapples in North America, across Dole plc the overall volumes sales of the two lines accounts for nearly half of our overall volume sales. The remaining 50% of our volume turnover is derived from non-banana and pineapple products, which we classify as ’Diversified Produce.’ This includes a broad array of produce categories including Top Fruit, Berries, Cherries, Stone Fruit, Soft Fruit, Grapes, Exotics and a wide portfolio of salad and vegetable lines. Our products are sourced from our own production and that of trusted third party growers, both local and global.
VALUES OUR
What we believe in
Across our 170 year history, Dole plc has evolved to embrace a shared philosophy incorporating guiding values and principles which define us. An ever-evolving organisation, our corporate culture- borne from this philosophy, has been enriched by the contribution of international partners who have joined our family along the way. Today, we are proud of the cultural diversity apparent throughout our global operations and recognise the importance of embracing local cultural norms in the local markets and production regions in which we operate. There are, however, key core values and priorities that unite Dole people across the world. We share a common approach to doing business that makes us who we are, so that each and every day we have a clear understanding of our responsibilities and what it is to be part of and represent Dole plc. These values are summarised in our Corporate Value Wheel.
We are committed; to the environment and to the communities in which we grow and operate.
Grounded
We’re down to earth.
We’re honourable.
We’re nothing without our growers, our partners, our people, our customers and our consumers.
Different
We’re local at heart, global by nature. We bring local expertise. We offer global strength. We deliver the best of both worlds.
We care. We love what we do. We love what we sell. we embrace challenges. We relish opportunities. We seize the moment.
Grounded
Collaborative
Passionate
We partner. We listen. We share. We make things happen. We get things done. We grow together.
Innovative
Innovative
We’re imaginative. We’re flexible.
We’re resourceful. We go the extra mile. We always find a way.
PRIORITIES OUR WHAT WE CARE ABOUT
Planet
Measuring and managing our ecological footprint. Conserving and protecting our planet’s precious resources.
Health
Promoting health & wellbeing. Driving consumption of fresh fruits and vegetables. Engaging, educating and inspiring global consumers.
Produce
Applying best practices across all of our operations and delivering premium quality, safe, traceable produce to the consumer.
We Care
People
R se p o n s i ble
Prioritising worker welfare from production to the marketplace; nurturing potential, opening opportunities, providing a positive working environment.
About...
Communities
Enriching the communities in which we trade. Contributing to a better society. Being a positive force in people’s everyday lives.
Prosperity
Harnessing the enormous potential of the fresh produce industry. Operating a balanced supply chain. Delivering fair returns to all stakeholders.
Partnerships
D i f f e r ne t
Working constructively with partner’s from farm to fork, to deliver a superior service and exceptional fresh produce.
Innovative
POINT OF DIFFERENCE
OUR APPROACH
Growth is in our DNA. By bringing together the collective reach, resources, expertise and strengths of diverse global fresh produce businesses, our customers and the consumer are better served.
• Economies of scale
• Extended local and global reach
• Synergies and efficiencies
• Extended market & cross category expertise
By aligning world class production, our unrivalled, vertically integrated supply chain, best-in-class Category Management and investment in innovation with our world famous brand, we consolidate and augment our point of difference in the marketplace.
• Superior products packaging, promootion and processes
• Best-in-class services
• Extracting costs
• Mitigating risk
• Assuring Quality
Growing together- we aspire to be the vital cog in the fresh produce supply chain and an indispensable partner to the most accomplished local and global third party growers and most progressive commercial partners.
We aspire to lead from the front in Sustainability: promoting good health and well-being and protecting the environment and the communities in which we grow, operate, live and work.
• Sourcing flexibility
• Consistency and continuity of supply
• Agile contingency management
• Engagment with stakeholders to collectively forge a more sustainable fresh produce supply chain
• Best agronomic and sustainable practices from farm to fork
• Transparency to our operations and ‘Sustainability Story’
• A healthier and more sustainable world
...OUR ULTIMATE GOAL
‘To translate our competitive advantages: our production, our people, our growers, our infrastructure, our relationships, our brand – into value for our customers; delivering to them a superior service, and to the consumer, produce which exceeds expectations. We do this secure in the conviction that, through ever evolving operational excellence, we will continue to grow – and deliver to all our stakeholders, equitable, industry-leading returns’.
STRUCTURE OUR
GLOBAL OPERATIONS
PORTUGAL
GLOBAL RESOURCES
75
PACKHOUSES
11
38,500 FARMS
254 SHIPS
85 FACILITIES
114,000 PEOPLE
ACRES OF LAND
12
RIPENING FACILITIES
GLOBAL DIVISIONS
FRESH FRUIT
Marketplace
Dole Food Company (America’s)
Dole Europe GmbH (Hamburg, Pan-European)
Dole Hellas (Greece)
Dole Italy
AB Banan-Kompaniet (Sweden)
Production
Dole Costa Rica
Dole Ecuador
Dole Honduras
Dole plc
Dole plc’s Fresh Fruit division is principally responsible for the production, packing, shipping, ripening, distribution and marketing of DOLE bananas and pineapples. It grows fruit in Central and South America and exports across the America’s, EMEA and beyond.
DIVERSIFIED AMERICAS DIVERSIFIED EMEA
Marketplace
Dole Diversified North America
Ecofarms (U.S.)
The Fresh Connection (U.S)
Gambles (Canada)
Oppy (North America)
Production
Dole Chile
Dole Argentina
Dole Peru
Dole Mexico
El Parque (Chile)
Marketplace
Dole Europe B.V. (The Netherlands)
Dole France
Dole Iberia (Spain & Portugal)
Dole Ireland
Dole Nordic (Sweden & Denmark)
Dole UK
Everfresh (Sweden)
Frankort & Koning (The Netherlands)
Grupo Eurobanan
Haluco (The Netherlands)
Hortim International (Czechia, Slovakia)
Production
Dole South Africa
Argofruta (Brazil)
Dole Diversified America’s operations can be broadly divided into production and marketplace/commercial activities. A wide range of ‘diversified’ produce (essentially non - banana and pineapple lines) are grown across Chile, Argentina, Peru and Mexico for export to key markets. Across North America, marketplace businesses concentrate on supplying local wholesale, foodservice and retail customers with a combination of Dole grown and third party fresh produce lines.
Spain
The term EMEA stands for Europe, Middle East and Africa. Dole EMEA is divided into three sub-regions: Dole Iberia, Dole Ireland/UK and Dole Northern Europe. Marketplace businesses concentrate on supplying local wholesale, foodservice and retail customers with a combination of Dole grown and third party fresh produce lines from both global and local growers.
IN PROFILE FRESH FRUIT OPERATIONS
IN PROFILE FRESH FRUIT
From the very beginning, Dole fruit was synonymous with ‘Quality, Quality, Quality.’ Today, Dole FRESH FRUIT is the division charged with ensuring that the very best agronomic and sustainable practices are in place right across the supply chain to guarantee that the finest DOLE® Pineapples and bananas arrive in markets across the globe in pristine condition.
CONTROL OF THE SUPPLY CHAIN
IN PROFILE FRESH FRUIT
IN PROFILE DIVERSIFIED AMERICAS
IN PROFILE DIVERSIFIED AMERICAS
Dole Diversified America grows and markets a broad portfolio of diversified fresh produce (non-banana/pineapple produce). In the Marketplace, businesses including Oppy (North America), Gambles (Canada) and The Fresh Connection (United States), supported by our own production units and a wide network of the most accomplished local and global growers, serves the North American retail, wholesale and foodservice sectors. Complete fresh produce solution providers they offer a comprehensive menu of services to our customers ranging from simple service provision to complete Category Management (procurement, logistics packing, quality assurance, promotion). At production, Ecofarms (U.S.), Dole Mexico, Dole Chile, Dole Argentina, Dole Peru and El Parque (Chile) grow a wide range of diversified produce, most notably cherries, berries, grapes, avocados, apples and pears for export to the North American and European markets. In many instances, Dole’s production in the America’s feeds into local Dole marketplace delivering on our promise of a vertically integrated supply chain from seed to store.
OPERATIONS
IN PROFILE DIVERSIFIED AMERICAS
WHAT WE SELL
WHAT WE GROW
Growing in the US, Mexico, Chile and Peru. Grower relations teams in Mexico, Chile, Peru, Argentina, South Africa and Australia 10%
IN PROFILE DIVERSIFIED AMERICAS
SCANQR C ODEHERE
IN PROFILE DIVERSIFIED EMEA
Dole EMEA stands apart from regional and global competitors by virtue of its capacity to offer customers and consumers alike, the best of both worlds: the cream of locally grown crops from passionate local growers and the finest fresh produce from our own production in the world’s most fertile growing regions and the most accomplished third party producers across the globe. The capacity to offer, for example, both DOLE® Apples from our farms in Chile alongside DOLE® apples from an orchard just up the road, positions Dole businesses as a 52 week integrated category partner to customers across EMEA. Across our operations throughout EMEA, it is local empowered management, exercising entrepreneurial freedom and uniquely attuned to the local marketplace, who drive our business forward. Customer focused always, they bring local experience and expertise, relationships and local growers, an understanding of local consumers and that all important personal touch to our on-the-ground operations. Combined, this local and our global strengths, reach and resources, makes for a compelling combination.
DENMARK
SLOVAKIA
PORTUGAL
BRAZIL
IN PROFILE DIVERSIFIED EMEA
WHAT WE SELL
Lorem Ipsum
Lorem Ipsum
Lorem Ipsum
OUR IN PROFILE DIVERSIFIED EMEA
Across all EMEA markets local Dole operations work hand in glove with trusted local producers and in most instances, have some local production of their own. However, for three EMEA production is a core activity: Argofruta (Brazil), Dole South Africa, and Grupo Eurobanan.
PRODUCTION
ARGOFRUTA
ARGO is a producer and exporter of exotic and tropical products from Brazil, most notably Mangoes, Grapes, Avocados, Limes, Lemon and Ginger. Known for the quality of its products and efficiency in fulfilling commercial commitments, Argofruta serves the domestic and international markets.
IN PROFILE DIVERSIFIED EMEA
Visit our South African avocado operations here
SOUTH AFRICA
Established in 1998, Dole South Africa is a producer of South African Citrus, Grapes, Stone fruit, Avocados and blueberries. Working closely alongside other EMEA and global Dole partners, local production, modern, best-in-class local packing facilities and a wealth of in-house experience in serving international markets sets Dole South Africa apart.
SPAIN
Grupo Eurobanan complements extensive marketplace operations across Spain and Portugal, where it is the market leader, with extensive local production, most notably in bananas, avocados, tomatoes and vegetables.
