Review: Primary concern on smooth voice, data, and video communications Metropolitan Wireless International has been a trusted partner to a lot of companies because of their unified communication systems. It proves that their many years of experience in designing and developing this kind of systems has been recognized by many respected companies to enhance their operations. Using such systems, users can consistently program their messages to meet specific needs, thus businesses witness the importance of a unified and integrated communications infrastructure in their operations, which includes all communications format people need. MWI Singapore developed a unified communications infrastructure to allow the maximum benefit from individual messaging formats, including phone calls, video clips, chatting, video conference and texting. The following paragraphs will elucidate how they can be unified to give advantages to businesses. For the past decades, phone calls have served as an important part of connecting people and the birth of video-enabled calls made communication more direct and efficient. Nowadays, seeing people communicating through video calls is normal in social and business world communication. Teenagers today will see chatting during the first generation of IT system as a primitive one. You will only see plain text messages without any colors or graphics. However, the current generation of IT system is seamless. It has a video capability that enables users to have a more expansive means of communication. Private and public entities have been using phone texting to communicate with one another throughout the years. It is then known as a common linkage between people. A great number of people and businesses have been benefitted with its capability, especially today because it has a video capability that you can include in your SMS. It is also possible for more than two individuals to hold a meeting online through video conferencing. Such step is often done using a voice and video application. The modes of communication mentioned above are common these days and unifying them could result in improved costs and maximized profit. Making them available for businesses creates a structure that can integrate a company's operations with fast and effective results. Businesses today are apparently highly competitive that is why MWI introduced its UMS to provide advantages and capabilities needed for businesses to perform better in our current society. It could help them improve productivity and profitability if UMS is used properly.