L i n k
t o
y o u r
f u t u r e . . . Y o u r
C a re e r
f u t u r e
s t a r t s
M a n a g e m e n t
n o w !
C e n t e r
2007 Annual Report
CONTENTS • Career Assistance • Promoting success • Curriculum and Learning • Roles, Purposes, and Transitions • Organization and Collaboration • Assessment and Improvement • The Bottom line
F o r w a r d - f o c u s e d
t h i n k i n g ,
r e a l - w o r l d
r e s u l t s
Forward-focused thinking, real-world results… A w a r d W i n n i n g C a r e e r A s s i s ta n c e The National Association of Colleges and Employers (NACE) recognized the CMC for development of an innovative and outstanding career services program. Our CHEVRON Award winning Cyber Center Concept allows students and alumni to receive hands on assistance through our three tiered approach: live face-to-face, live via distance, and self-paced career assistance from a distance. Cyber Career Coaches, Coordinators, and College Liaisons work with clients individually and in groups in a variety of ways including: appointments, videoconferencing, webinars, orientations, seminars, classes, and coursework. In addition, our Virtual Career Assistants are available to provide information, schedule appointments and take messages toll free 24/7/365/LIVE!
Patrick Hines, 07’, Electrical Engineering "The Career Management Center (CMC) has been an invaluable asset in helping me finding a job. Through the CMC I was able to secure several internships/co-ops, as well as a full time job offer from a reputable company I had a strong interest in. They also provided me with seminars and workshops on important topics including techniques for interviewing, creating an effective resume and networking.” “The CMC Directors and Cyber Coaches all have a keen sense of what employers are looking for, and they pass that information along to students to help them with their job preparation. I highly recommend every student take advantage of the wonderful opportunity the CMC provides to help in achieving career goals."
World Wide Career Resources From career exploration to evaluating a job offer, our virtual career center provides resources to meet individual needs anytime, anywhere with hands on career information, tools, publications, and links for every stage of career planning and implementation. We integrated the latest web technologies into our communication and curriculum and now share course information through blogs, podcasts, wikibooks, and traditional reflection. Specialized career applications and online tools helped over 97,000 students, alumni, employers and members of the general public from over 100 different countries customize their career search and engage in their future. Whether focusing on career planning or preparing for the perfect interview, our interactive resources are customized, online, and on demand to a world wide audience 24/7/365!
Guaranteed Career Experience Our partnership with employers, alumni, mentors, and the community provides a wealth of experience opportunities for students through student employment, internships, cooperative education,
employer
events,
and
career
fairs.
The
Career
Advantage
Program
(CAP)
incorporates a wide variety of career related activities and guarantees all undergraduate students a credit bearing, practical work experience related to their major. This year 70.6% of graduating seniors completed one or more qualifying experiences.
MISSION
We provide students & alumni with exceptional academic and professional related employment services.
VISION: To become a national leader in our field by developing and providing exceptional academically and professionally related employment services for students, alumni and employers
Page 2
Link
to
your
future...Your
future
starts
now!
C a r e e r
NATIONAL RECRUITMENT OUTREACH CareerTV profiles at ODU and CMC to capture student perspectives View More...
NATIONAL RECCOGNITION, the ODU Career Management Center wins national honor Read more...
M a n a g e m e n t
C e n t e r
NATIONALLY RECOGNIZED EXPERTISE—Bev Forbes joins Cathy Lewis on the radio to help us understand today’s students MANAGING MILENNIALS Hear more...
Innovations and Initiatives Executive Summary
Awards and Recognition NACE Chevron Award
Presentations and Workshops World, National, Regional, & Local Conferences
Vision became reality for the CMC
The National Association of Colleges and
Eastern Association for Colleges and Employers -Heidi McFerron—From Chat Room to the Board Room
in 2007, as we achieved our vision
Tom Wunderlich
of becoming a national leader in
Assistant Dean
Employers (NACE) recognized the CMC for development of an innovative career services program.
our field. Our unique programs and service delivery capabilities have been recognized by the National Association of Colleges and Employers. In addition, presentations by CMC staff members have been accepted and praised by state, regional, national, and
National Student Employment Association -Andrea Harrell—Strategic Marketing Plan, Developing America Reads: Sailing Children into Reading and Math
international professional associations. This past year we continued to develop and employ new technological applications to enhance our service
2007
Old Dominion University
2006
University of North Carolina and New York University
2005
University of Central Florida and College of DuPage
2004
University of Michigan
registration capability to support our major employer
2003
Iowa State
events, the redesign and delivery of two career
2002
Purdue
2001
University of California Berkeley
including a regional Employer Symposium, Health
2000
Loyola Marymount, Los Angeles
Sciences Career Fair and a Coop/Intern/Majors Fair.
7 things you should know about the Cyber Center
delivery enabling us to serve over 97,000 individuals world wide each year. Our leadership has provided: a state of the art client tracking system for both the CMC and the University College Triad of advisors, university wide iTunesU to host podcasting, the creation of a “one of a kind” electronic booth
courses utilizing CMC technology, podcasts, and Wiki collaboration, and the addition of several new events
We will continue in 2008 to provide the University with a solid example of “forward focused thinking with real world results”.
National Academic Advising Association -Alice Jones—Changing Face of Advising Services -Alice Jones & G.W. Thompson—Explore, Experience, Engage: Career Planning with a Twist -Alice Jones, J. Bourhill & M. Cox—Collaboration in Advising
The Virginia Association of Colleges and Employers (VACE) recognized Alice Jones with this years Emerging Leader Award.
For interactive links, click About > Annual Report from:
National Society of Experiential Education -Tom Wunderlich—24/7/365 Live Around the Clock Career Assistance Can be Done! Southern Association of Colleges & Employers -Heidi McFerron & Alice Jones—Innovations, Innovation Station -Alice Jones—Nuts & Bolts for New Professionals Southern Association of Student Employment Andrea Harrell & Brandy Ennis (OU)—Temporary Employment Programs for Students Virginia Association of Colleges & Employers -Bev Forbes & Stephanie Crockett—Counting Stars: Effective Methods for Tracking Student Placements -Heidi McFerron & Randy Shabro—Virtual Career Fairs... -Heidi McFerron & Andrea Harrell—5 Star Marketing Plan: Taking Career Services to New Heights World Association for Cooperative Education -Tom Wunderlich, Laura Czerniak, Heidi McFerron & Jen Fordham—QualityServices: Around the Clock & the World
www.odu.edu/cmc
Page 3
Forward-focused thinking, real-world results…
ONCE IN A LIFETIME opportunity, ODU interns assist the legislative process Read More...
24/7/365 career assistance from a distance only from the ODU Career Management Center View More...
Career Assistance Programs and Population
New Curriculum and Events Credit Coursework and Themed Events
Our three tiered approach extends all programs and services so students and alumni receive personalized assistance in person and at a distance.
• •
CMC completely redesigned and delivered two career courses, University 120 Major and Career Planning and University 200 Career Implementation
We held 3474 appointments with 2521 unique individuals on a variety of career related topics
"... all I wanted was the 1 credit hour internship, I needed to graduate. I got so much more…”
1365 email requests and 764 walk-ins were served by Cyber Career Coaches
The Top 10 Appointment Topics: Career Tools and Activity: 1. Advising/UC
6.
Student Employment
2. Resume Writing
7.
Job Search
3. Intern/Co-op
8.
Orientation to CMC
4. Cover Letters
9.
Career Exploration
5. eRecruiting
10. Interviewing
•
The CMC hosted 270 events reaching over 10,000 participants
•
eRecruiting hosted over 6,000 Students & Alumni accounts, over 11,000 active employers representing over 6,000 companies and over 4500 jobs
•
Our website had 4500 hits for “What can I do with this major?”, and 674 hits for Internships USA
•
Students created 572 Focus Career Planning accounts to help narrow their career search through self assessments & occupational research
•
1,515 utilized the Virginia Pilot Career Connections Kiosk in Webb Center
Page 4
Li nk
Promoting Success for all Students Defining Moments Scholarships: By managing the selection process for the Warren Endowed Student Internship we identified two students to be awarded scholarships this year:
•
Alicia Hunter, Communications
•
Syntache Walker, Biology
D. Payne, Biology: “My internship experience has afforded me the opportunity to become more acclimated with specific aspects of microbiology which I would not have encountered in a typical lecture setting”
Certificate of Career Experience was introduced in the Frank Batten College of Engineering and Technology to document professional experience.
John Waterfield, Accounting: “I was offered a job with the Naval Audit Service. I applied for the position through the CMC eRecruiting website and interviewed for it at the CMC in March... Thanks very much.”
Mid Summer’s Night Career Fair focused on opportunities in liberal arts and sciences and featured performances and displays by ODU artists.
S. Walker, Biology: “The assignments given to me during the course of my internship have enhanced my education and have been insightful to alternative career fields within health care”
Ned & Nadine Luncheons allowed students to gather and gain tips on professionalism while learning how to dress for success in sessions led by employers who utilized our job fair mannequins. Etiquette Dinner provided guided networking opportunities with employer sponsors while brushing up on dining do’s and don'ts for both professional and social settings. Job Fair Fashion Show featured students at their best, and this past year was followed by a TV spotlight on WVEC about professional dress featuring Alice Jones
to
WINNING OPPORTUNITY, Sheena Cotton finds out what the fashion industry is really like View more...
you r
fu tu re ...Y ou r
2nd Annual Student Employee of the Year Contest! 1st Place—Greg Anderson Office of Development, Dominion Fund, Supervisors—Dawn Richardson, Kristie Gilmore, and Anita Friedmann 2nd Place—Ramonica Williams, Career Management Center Supervisor—Randy Shabro 3rd Place—Aljone Faircloth, University College, Supervisors—Theresa Mathews, Marie Carter, and Lisa Mayes
fu tu re
s tar t s
now !
C a r e e r
Kate Griffin
Erin Mills
Joe Rejuney
M a n a g e m e n t
C e n t e r
Cynthia Williams
STUDENT PROFILE, Ramonica Williams tells CareerTV about bettering herself for the future View Profile...
IN THE CMC SPIRIT we welcome staff as they take on new roles, and responsibilities. CMC Directory..
Roles, Transitions and Return Students to Alumni
Organization and Collaboration CMC Staff
Assessment and Improvement Research and Evaluation
Mario Edmonds, Interdisciplinary Studies
Amanda “Kate” Griffin, ODU Alum BS 2001 and MS.Ed.
CMC conducted two statistical evaluations focused on stu-
“Had I not learned the basics in sentence struc-
2003, replaced Koren Goodman as Liaison to the College of
ture in the classroom, I wouldn't
Sciences.
ments, low response rates, question redundancy, and
Erin Mills replaced Tiffanie Rosier as Assistant Director/
survey instruments from various sources point to the need
Career Consultant for the College of Business and Public
for a comprehensive institutional evaluation initiative.
have been able to do a good job in my internship. If not for the internship, I would not have gained valuable "real-life" ex-
Administration and the College of Engineering and
INTERNSHIP experience increases career confidence across colleges Learn More...
dent outcomes. While both resulted in immediate improvenegative feedback from students who receive multiple
Technology. Erin will receive her MS.Ed. from ODU in 2008.
Student and Employer (Intern) Evaluations, Graduation
English professors and the CMC,
Joe Rejuney, ODU Alum BA 1990 and MS.Ed. 1991, re-
Inventory (TCI), and Senior Student Satisfaction Survey
because both academic and in-
placed Mel Melendez as Recruiting Consultant.
(SSSS) were examined during the year.
perience...I'm grateful to my
ternship writing skills have prepared me for the next step in my journey- an English-related career.“ Jim Johnson, a 1984 Civil Engineering Technology graduate, says the BCET cooperative education
Cynthia Williams steps up as On-Campus Recruiting & Career Fair Coordinator.
Satellite Offices
•
Our Sciences office relocated to a suite in MGB offering private space for our Coordinator and Liaison co-located with the academic and success advisors.
•
A new suite in Arts & Letters opened in August co-located with the academic and success advisors.
•
Health Sciences opened a brand new office in September for the CMC.
jump-started his career in the energy business. working a co-op at Virginia Natural Gas. "Old Dominion prepared me to enter the business world wearing multiple hats and to blend a variety of activities, from being a business owner to a corporate employee... Looking back, it was my time at Old Dominion that taught me the importance of relationship building."
Top recommendations/actions taken:
•
Add or refine critical UG/GR questions based on research review of similar studies (complete)
•
Standardize CMC Student and Employer evaluations based on TCI and SSSS response scales (complete)
•
Include relevant questions on mandatory SSSS then follow up at required intervals
•
Capture Banner records for qualifying CAP experience (74%) vs. using self reporting data (43%)
LaVerne Carr retired after 25 years with the CMC.
program was the spark that
Johnson spent two semesters
Surveys (UG/GR), the freshman Transition to College
•
Our first distance office is slated to open the beginning of Spring 2008 in the VBHEC to provide on
site as well as enhanced virtual services.
A collaborative approach would better address
Why do
academic and career success by bridging the
freshmen go to
gap between satisfaction/learning outcomes
College?
and employment/earning outcomes.
#1 reason is to get a better job (TCI Fall 2007)
www.odu.edu/cmc
Page 5
eR Alumni
Career Assistance…
Out of 6131 ACTIVE accounts in eRecruiting—87% are interested in an internship and cooperative education experience.
UNIQUE assistance for all students, career assistance is not just for graduating seniors
Advantage at every stage EAP and GAP The
Engineering
Early
Advantage
Program
Career Advantage Program Experiential Education
Alumni Advantage Program Alumni and Mentors
•
70.6 % of graduating seniors participated in at least one CAP experience.
•
University wide students participated in 5852 qualifying experiences for 2007
While the majority of our activity with alumni is electronic, the Alumni/Employer Networking Reception is one of many events that bring alumni, graduating seniors, and employers together to practice networking and share information.
•
22% or 1284 of these experiences were CMC internships, cooperative education, or practicum experiences
welcomed 13 female freshmen. Sponsored by the Virginia Space Grant
Consortium
which
pro-
vided a grant of $10,000 for student
stipends,
the
largest
budget since 2001, the students completed projects under engineering
supervision
at
the
VMASC facility in Suffolk and on campus orientation events with engineering female faculty. Program highlights included a field trip to NASA Langley Research Center and a visit with President Runte.
Employers rated over 75% of our interns above average with almost 40% of these students ranking in the Top 10% of interns ever employed by their company. 88% of students were satisfied with their CAP experience, 54% of these students very satisfied in terms of:
Graduate Advantage Program helped seniors Get Geared for Grad School with a two day mini fair
-Knowledge & Experience Gained
-Professional Treatment
featuring students and representatives from six
-Overall Satisfaction
-Supervision on Site
universities sharing insight about achieving
-Achieving Learning Objectives
-Meeting Expectations
-Relationship to Major
-Level of Projects
professional goals. The Graduate & Professional School Fair brought in 15 organizations representing 24 programs. TESOL Mock Interviews helped Masters students prepare for full time employment opportunities.
Page 6
Link
to
ACTIVE ALUMNI represent 5 decades in our eRecruiting job search database
•
Over 95% of participants would recommend an intern/co-op experience for others
•
Over 65% of participants not only found employment at their internship site but rate it excellent
your
future...Your
•
This past year 2540 alums participated in appointments & events
•
59% of Cyber Coach emails were from alumni
•
The top 3 seminar topics included: Career Tools, Resume/Cover Letters, & Job Search Strategies
•
1120 alumni are currently active in eRecruiting
•
Mentor matches are up 78% with major improvements slated for spring 08
•
Mentors represent 36 majors and 68 industries
“I'm still excited about graduating and constantly looking ahead to my future career plans. It's great to know the CMC offers it services to not only current students, but also alumni who are searching for a new job, career, or just general tips and information. I definitely plan to continue using its services after graduation and have encouraged my fellow classmates to do the same.” Mario Edmonds, IDS Distance Site: Danville, Virginia
future
starts
now!
Promoting Success for all Students… C a r e e r
STUDENT EMPLOYMENT introduces a Monthly Student Spotlight and Student Employee of the Year See who won...
Student Employment Street Teams Visit an Employer Near You While students from the Job Posting team (above) conduct site visits to meet part-time employment needs, our new marketing STAT team spreads the word about on-campus opportunities. The Student Temporary Assist Team provided free assistance for ODU departments, helping students maintain a flexible schedule while earning their Federal Work Study (FWS) award. Our 105 STAT students worked 10,465 hours earning approximately $7.32 per hour. Community Service Internship (CSI) placed 41 students in non-profit organizations contributing 3,466 hours. Although positions are unpaid, our students earned approximately $9.36 per hour from their FWS award. Our America Reads coordinators trained and placed 45 students, in local classrooms, totaling 3,198 hours of community service averaging approximately $10.66 per hour. Our employment team posted 4550 jobs while conducting 184 individual student appointments and 51 presentations and events introducing student employment to 2,064 current and prospective students, parents, and visitors. Zaid Abdullah started with CSI at the Virginia Sports Hall of Fame and was offered a permanent part-time job with hands on experience related to his major in Sports Management.
ANOTHER FIRST, electronic booth registration allows employers to select their career fair booth online See it in action…
M a n a g e m e n t
C e n t e r
NETWORKING at the ballgame and the boardroom, employer appreciation gets on the ball!
Career Fairs High Tech and High Touch Continuing our tradition of bringing in the best employers for one-on-one interaction, the Spring and Fall fairs were held at the Ted Constant Center with 339 employers and over 2,500 participants. For job seekers, fair provides a foot in door
Employer Events Building Relationships Employer Appreciation events recognized our Very Important Partners and helped develop new relationships.
Over
200
representatives
attended
events
including ODU men's and women's basketball and the Norfolk Tides baseball games. In addition, keynote speakers
were
featured
for
career
fair
luncheons
“Be Prepared”, was the new mantra for fall career fair Vol. 49, Issue 5
introducing employers to ODU Football Coach Bobby
For the first time at our Career Fairs students could "swipe-in to win" for registration and custom name badges and a chance to win a music download gift card.
Employer
•
speakers,
Overall 573 employers participated in 9 career fairs this past year
Accounting Job Fair welcomed 30 employers with opportunities for 177 prospective accountants.
Wilder, and President Runte.
transition
Summer Jobs Fest & On-Campus Job Fair provided opportunities for students seeking part-time jobs both on & off campus, over 200 students participated in each event meeting 62 potential employers.
For interactive links, click About > Annual Report from:
from
representatives related
engaged
organizations
in
our
backpack and
panelists,
information,
to
proud and
briefcase.
alumni
mentors
conduct
mock
Company
volunteered to
share
as
career
interviews,
and
provide industry and personal recommendations.
•
Almost 100 employers participated in on-campus recruiting (OCR) conducting over 650 interviews
Teacher Recruitment Fair hosted 41 school districts for over 200 future educators. Health Sciences Career Fair showcased 16 area hospitals, clinics, and organizations for over 100 potential candidates.
Events
programs and services to help students make the
with 400 students Employer Contacts strengthened relationships through electronic, site, and campus visits leading to sponsorships, participation, and student opportunities including:
•
377 employers and 397 representatives in C3M
•
6,432 employers and 11,542 representatives in eRecruiting
•
167 individual contacts with 100 employers
www.odu.edu/cmc
Page 7
Curriculum and Learning…
"Very informative" "This is just a great tool"
THOUSANDS served with online presentations in addition to our face-to-face orientations and seminars See schedule...
REACHING over 97,000 unique individuals, web site visits continue to increase—up 72% from our 2005 streamlined design www.odu.edu/cmc
Virtual Career Center World Wide Reach
NORTHROP GRUMMAN’s George Whitted and other experts from Enterprise and Geico featured on iTunesU as part of the new UC 200 syllabus
Cyber Career Center Unique Assistance
Career Curriculum University College
Cyber Career Coaches reached beyond the limits of
Curriculum changes were made in UC 120 to assist in achieving UC goals for student transition, retention, and
With visitors from every time zone on earth, our web
distance and schedules going where the students are
site traffic comes from over 100 countries. Of more
with marketing and communication through CMC
than 167,000 annual visits, users average 6085
MySpace and Facebook accounts.
students with similar goals, making connections between
need in just one click.
Instant Career Messaging (ICM) provided live one-on-
community resources, collaborating beyond the class-
one chat with over 300 students averaging 18
room, and keeping pace with technology.
Top 10 most popular pages:
message exchanges monthly with our Cyber Career
return visits each month and 56% find what they
1.
eRecruiting
2.
Resume Writing
integration of academic and career advising by linking academic and career choices, introducing campus and
Coaches. 90% report a good experience with this
UNIV 120 Major and Career Planning, builds a sound
unique service.
foundation for career decision-making through invento-
50% of ICM requests remain outside normal business
sity 120 introduced 100 students in 10 sections to
ries, research, & personal reflection. This year Univer-
3.
Career Advantage Program
hours and additional messages are handled offline
career and major exploration with guided opportunities
4.
Part-time Experience
with traditional email from cmc@odu.edu and intake
to identify academic and occupational interests:
5.
Full-time Experience
forms via cybercoach@odu.edu.
6.
Orientations & Seminars
7.
CMC Directory
8.
Career Fairs
handled:
9.
Cover Letter Writing
10.
Internships & Cooperative Education
Live
Virtual
Career
Assistance
is
also
available
•
1365 email requests, averaging 114 per month
•
764 walk-ins for face-to-face assistance
•
Top 3 topics: Resume/Cover Letters, Job Search, and Career Tools
24/7/365 through our toll free number 800-937-ODU1
•
We reach a broader range of students!
We serviced 4518 calls totaling 10,143 minutes of live help Student assistance audio
“The impact was more than I could have imagined...Since I have taken this class I can narrow down my choices” UNIV 200 Career Implementation, provides information concerning internships and cooperative education while emphasizing the job search. Students enrolled in University 200 for the first time this spring
Beyond the limitations of distance...on their schedule
with 2 sections offered again in the fall. In addition to material related to experiential education and job search techniques, students were introduced to career topics
transcript
Page 8
“UNIV 120 has tremendously helped me with choosing my major and my career path.”
In the Cyber Career Center alone, Cyber Coaches
through a variety of technologies including
Link
to
your
future...Your
podcasts and wikibooks.
future
starts
now!
Roles, Purposes, and Transitions… C a r e e r
M a n a g e m e n t
C e n t e r
Recruiting Manager, Blake Wingfield ENTERPRISE Rent-A-Car is named one of Business Week’s Top Places to Launch a Career two years in a row Read More...
GEICO’s Jill Stover recorded live from the CMC, CareerTV helps students learn tips directly from top recruiters View Video
Recruiting Advantage Partnership The Company We Keep
Very Important Partners (VIP) Bringing in the Gold, Silver & Bronze
Deloitte & Touch (1)
Peace Corps (23)
PricewaterhouseCoopers (2)
Northrop Grumman (27)
IBM (4)
Prudential (30)
Walt Disney (7)
UPS (34)
Lockeed Martin (9)
Travelers (37)
KPMG (11) General Electric (12) Merrill Lynch (16)
Philip Morris (43)
US State Dept (19)
New York Life (47)
Capital One (22)
CIA (50)
Partnerships Symposium Our 1st Annual Employer Symposium welcomed over 50
Other companies profiled in the top 50 include our partners:
SYMPOSIUM keynote from Universum/CareerTV shares branding tips and survey results About Universum..
Joining HSBC our gold level VIP sponsor, Enterprise Rent-A-Car and GEICO become silver sponsors and Northrop Grumman became a bronze sponsor.
partners and guests for networking and break-out sessions highlighting a variety of topics:
•
Technologies in Career Services
•
Alumni Relations
Verizon (38)
•
Getting Involved (Branding) with Career Services
Wells Fargo (41)
•
Understanding Millennials
•
Attracting Students to Hard to Fill Positions
A grand tour of the ODU Innovation Research Park and interactive student panel rounded off the event.
•
This past year 970 new employers were added to eRecruiting
Professional Development Presentations Career Services Institute Bev Forbes, Alice Jones, Randy Shabro, & Laura Czerniak—Best Practices
The Recruiting Advantage Program (RAP) is an umbrella program
that
provides a variety of
City of Norfolk Municipal Internship Program Bev Forbes & Alice Jones—Putting It All Together
programs, communication tools, and services to our employer
partners
including
eRecruiting,
job
Executive Development Center Penny Pickel—Human Advanced Business Management and Public Administration Training
posting services, career fairs, on-campus recruiting, individualized
recruitment
action
plans,
special
NASA Langley Research Center Bev Forbes—Why Go to Graduate School
promotional opportunities, and our CMC corporate VIP sponsorship programs. The RAP guide and electronic newsletter “RAP
NAVFAC Midlant Bev Forbes- Recruiting Strategies
Sheet” provide detailed information about the Career Management Center and updated information on CMC events, career related topics, and news from employers and CMC staff.
Additional special event sponsors include Northrop Grumman and The Virginian-Pilot Media Companies.
For interactive links, click About > Annual Report from:
Retail Alliance Hampton Roads Randy Shabro—Career Services
www.odu.edu/cmc
“...the education you provided will be invaluable in preparing the NAVFAC MidLANT community for recruiting new talent into our workforce. We are fortunate to have the opportunity to consult with an award-winning organization...We certainly look forward to partnering with you in the future."
Page 9
Organization and Collaboration…
FOCUSED initiative opens up a world of opportunities for exploration and success at the Co-op, Intern, Majors Fair Registered Organizations...
COMPREHENSIVE portfolio features allow students & alumni to showcase their skills and accomplishments See Demo...
Building Community Leadership and Service
University College (UC) Outreach and Participation
Campus Cooperation Initiatives and Communication
As part of the Experience Design Partner Program,
The Co-op, Intern, Majors Fair brought the CMC and
we
Center
“Connections” social networking function to more fully
for
Major
Exploration
(CME)
together
with
employers to interact with students deciding on majors and market related programs.
are
developing
enhancements
for
eRecruiting
integrate mentor opportunities and student interaction. The new Career Portfolio feature allows users to
Career Contact Manager (C3M) connected the CMC,
showcase relevant academic and career activities by
CME, and University College triads and with centralized
creating and sharing multimedia portfolios online.
student contact information. In addition it provides electronic reception notification and event registration capa-
By invitation from the Alumni Association Communi-
bilities. The new Early Alert Response System (EARS) helped
career and networking opportunities.
features for online communities to include alumni
Journal of Cooperative Education/Internships Tom Wunderlich, Journal Reviewer
Additional CMC staff UC participation included serving as
National Association of Colleges & Employers Alice Jones, Liberal Arts Commission Reader
with
Colleges
and
Sciences, Arts and Letters and the College of Sciences. Our customized electronic publications include the Directions newsletter for students, Connections for Alumni, in each College. The Global Expo was a new week long interdisciplinary series
featuring
a
wide
range
of
learning
careers, including several panels and events including:
Employer Panel on International Jobs featuring the CIA and Coast Guard
•
Cultural Explosion Meets Reality TV presented by Multicultural Student Services
Bettie F. Williams Elementary School Alice Jones, “Learn, Grow, Choose” Career Day
•
Seminar on preparing for a Globally Focused Career
Hampton City Schools Bev Forbes, Interview Panelist
•
Peace Corps Information Session
Virginia Association of Colleges & Employers Bev Forbes, Door Prize Committee Co-Chair Alice Jones, Newcomers Committee Co-Chair Laura Czerniak, Director of Technology
to
closely
•
“If anyone is questioning their major, I would recommend this class. It really helps you focus on what you want to do, and your skills, rather that just where the money is”
Link
working
ODU Panel representing faculty and advisors from Foreign Languages, ICAP, English Language Center and Study Abroad
Southern Association of Colleges & Employers Alice Jones, Conference Programs Committee
Page 10
by
Departments in new full time satellite offices in Health
•
wards/Recognition Committees.
It has taken me 39 years to get my degree and I have credits from every decade since 1968! You have helped make the last semester one I not only persevered or endured but have also enjoyed.” This class allowed me to see that a career is not something to be afraid of, but to embrace and be excited about.”
dents
opportunities that prepared students for international
with one-on-one guidance and referrals.
Chairs or Co-Chairs for the Events/Activities and Re-
The CMC continues to reach out to our alumni and stu-
RAP Sheet for employers and the Faculty Link for faculty
cations Committee, we are reviewing key products and
reach out to first year students in academic difficulty
THE REAL WORLD: Students learn the realities of a global workforce from international leaders at the Global Expo
Newport News Schools Career Pathway Initiative Randy Shabro, University Career Services Workforce Development Board Youth Council Andrea Harrell
your
future...Your
Transfer Preview session The World of Work introduces families and friends to the realities of the job market and their role in helping students be successful.
future
starts
now!
Organization and Collaboration… C a r e e r
External Partnership Linking Students and Alumni to their Future
M a n a g e m e n t
C e n t e r
High Tech with High Touch The Cyber Center Concept
Vendor Interaction Virtual and Real More than a Static Web Site
The Cyber Career Center allows for three levels
The Virtual Career Center provided interactive
Our partnership with the Virginia Pilot’s Career Connec-
of contact delivering just the right service, at
opportunities for a world wide clientele. CMC
tions branch provides us with the capability to post on
just the right time, to just the right person, on
identified, and contracted with multiple vendors
campus jobs as well as provide access to hundreds of jobs
the device or mode of contact that they desire.
who were willing to work with us to develop and
of all types posted with the Virginia Pilot via kiosk
in
Webb Center and desktop applications in the Cyber Career
field unique electronic capabilities beyond their
Center.
Traditional Walk-in
In addition links on the Career Connection website publi-
Appointment
Synchronous Asynchronous Instant Career Mes- Offline Messages, saging Shared Email Video Conferencing Cybercoach Web Form
Phone
Virtual Assistant
cizes CMC services to students and alumni and links the general public to our electronic resume writing seminar.
•
1,515 utilized the Virginia Pilot Career Connections Kiosk in Webb Center
Resume Review Screen Sharing, Whiteboarding Seminars Demos
Toll Free 24/7/365
normal products and services:
•
tants 24/7/365
•
Guests/Events Reflection
Wikibooks
Thunderdata Group—Electronic Booth Selection
Track Changes, Audio
Webinars Online, On-demand Application Sharing, Tutorials Push Pages Videostreaming Podcasting
MAP Communications—Virtual Career Assis-
•
eRecruiting—customized recording and search capability
•
C3M—Career and Academic Advising, event registration and kiosk reception
Blogs
•
Career Connections—On campus jobs Kiosk screens
•
Dunmar Events—multiple custom layouts for employer events
For interactive links, click About > Annual Report from: www.odu.edu/cmc
Page 11
Assessment and Improvement…
DRESSED FOR SUCCESS, an event for all occasions: Today at the Job Fair Fashion Show, tomorrow on the job See more...
Output What did we do?
•
Over 4817 students/alumni 9 Career Fairs
•
Conducted individuals
•
3474
participated
appointments
with
in
2521
Presented to 1636 students through 50 classroom presentations
•
1167 participants attended CMC orientations and seminars
•
1108 participants interacted with employers during Career Advice & a Slice, Information Sessions, and panels
•
462 community members were reached through special programs
•
181 new enrollments for CMC’s UNIV 120/200 courses
Page 12
Link
Satisfaction How did they like it?
Outcomes What did they do?
Based on our surveys most students strongly agree that our Online Seminars are valuable, thorough, easy to follow, and point them to career information of personal interest:
Although the 15% response rate for our graduation survey makes statistical analysis of experiential education and career outcomes difficult, some interesting information emerges from the close to 500 undergraduate respondents:
“Thanks a lot. I do appreciate your efforts. This was so helpful. Again thanks a lot.” The major focus of CMC Events is on experience bringing students, alumni, and employers together: “It is of great value when job recruiters take the time out to notify students what they are looking for from a potential hired candidate. This community effort shown on their part demonstrated they care and are interested in helping us achieve our goals, even if we chose not to select their particular agency.”
"This class opened my eyes to different careers/majors here at ODU” “...When I start my new job later this month I will continue to send up silent thanks for breathing new life into my career. It ignited a spark in me that had be far too dim for far too long... I am excited and enthused and feel wanted and valued…”
Nationally, 82% of students who land a job before graduation used their college career center Read More...
“I am interested in perfecting my skills in interviewing, resume writing, and also finding the right experiences in my part time jobs. I wanted to see what the career center had to offer. Initially I was just going to call to get more information but I saw the orientations and decided to try them first...now I have a sense of the right questions to ask and the programs to use. Thanks.”
1904 participants attended our collaborative student events where CMC staff were invited guest presenters
•
OVER 90% would recommend CMC programs to others, access to experience and expertise is found most helpful.
“The opportunity to talk to both students and alumni was beneficial, from an alumni relations perspective, and the Career Management staff was very friendly and welcoming.”
to
your
future...Your
•
Over 30% were accepted into graduate school, the majority planning to attend ODU (72%)
•
46% were seeking new employment upon graduation, 37% were already employed, and 17% were not seeking (mostly due to grad school)
•
73% accepted a new offer of employment within 3 months after graduation, 20% as result of an on-campus interview
•
40% participated in an intern/co-op, 57% of these subsequently received a job offer and about 35% accepted the offer from their intern/ co-op employer
•
Overall 70% indicate their job relates to their major/minor, and 78% indicated their job relates to their college degree in general
•
Top 5 ranked CMC services: 1. Career Fairs 2. eRecruiting 3. Intern/Co-op Experience 4. Cyber Career Center 5. Individual Appointments
future
starts
now!
Real-world results…the Bottomline! C a r e e r
TOP PRIORITY: Students— intern, co-op, and practicums add up to outcomes and incomes including over $1.3 million in tuition and over $2.9 million in salaries
M a n a g e m e n t
C e n t e r
22% of practical experience was obtained through formalized internship, cooperative education, and practicums
BOTTOMLINE, the impact of CMC programs and services exceed $3.6 million in student salaries, a positive impact on retention.
Clients Served Highlights
Student Income Paid Experience
University Income Credit Hours and Tuition
•
70.6 % of graduating seniors participated in at
Just over 400 intern and co-op students reported their income. Since coop , intern and off campus part time
•
least one CAP experience
5695 credit hours from CMC intern, co-op, and practicums (367, 368, 369, 667, 668, 669)
•
$1,336,897 tuition dollars generated from CMC related intern, co-op, and practicums
•
181 credit hours for UC 120 and 200
•
$40,577 tuition dollars generated from UC 120 and 200
students (JLD) are not paid by the university, the
•
5852 guaranteed practicum experiences Univer-
approximate income was derived by multiplying the
sity wide
hourly wage for each position by the number of hours scheduled to work for each individual then totaled.
•
6664 student hours of community service
•
3474 appointments with 2521 unique individuals on a variety of career related topics.
STAT, CSI and AR students are on a university payroll administered by CMC and the income listed is the actual expenditure for the year. The America Reads (AR) program is essential to the
•
270 events reaching over 10,000 participants
•
6131 Students & Alumni,11,000 active employer contacts with approximately 5000 jobs in eRecruiting
sity to continue to receive ALL federal student aid.
•
97,000 individuals visited the Virtual Career Center for electronic services
vides solid documentation of community service ex-
•
Visitors from over 100 countries representing every time zone on earth received electronic services
Federally required minimum of 7% of Federal Work
4518 calls totaling 10,143 minutes of live help from our Virtual Career Assistants
CMC receives a $50,000 allocation from the Federal
• •
1515 walk up visitors to the Kiosk in Webb Center
university in that it is required in order for the univer-
The Community Service Intern (CSI) program propenditure that assists the university in meeting the Study funding being applied to community service.
Work study grant to administer the Job Location and Development (JLD) part time off campus jobs pro-
970 new employers were added to eRecruiting
•
1365 email requests for Cyber Career Coach
•
$250,000 from Grants, sponsorships and employer paid events
gram which produced over $500,000 in salaries for students this year, a 10 to 1 return on investment.
•
CMC Gross Revenue
CMC Total Fiscal Impact $5,280,000
For interactive links, click About > Annual Report from: www.odu.edu/cmc
Page 13
Forward-focused thinking, real-world results…
7 Things you should remember about CMC
1. CMC manages the Guaranteed Practicum program for the university. Old Dominion University is the only doctoral degree granting institution in the country to “Guarantee “ all undergraduates a practical work experience for credit in their major. 2. CMC provides 24/7/365 Live services through our unique Cyber Career Center Concept. CMC is the only career center in the country providing around the clock live services. 3. CMC provides the capability for employers to not only register for events electronically but to electronically select their actual booth location in multiple venues, the only career center in the country with such capability. 4. CMC provides the America Reads and Community Service Internship programs that ensure the university meets it’s federal requirements to continue to receive federal work study funding. 5. CMC serves a world wide audience of over 97,000 unique visitors a year. 6. CMC serves over 11,000 active employers representing over 6,000 companies 7. CMC is recognized by the National Association of Colleges and Employers for it’s innovative programs as the 2007 Chevron Award winner
Page 14
Li nk
to
you r
fu tu re ...Y ou r
fu tu re
s tar t s
now !
Our Frontline‌ C a r e e r
M a n a g e m e n t
C e n t e r
Tom Wunderlich
Directors
Assistant Dean
Alice Jones
Bev Forbes
Student & Alumni Programs
Randy Shabro
Experiential Education Programs
Liaison to the College of Arts & Letters
Laura Czerniak
Employer Programs
Liaison to the College of Engineering
Information Technology
Liaison to the Education & Health Science
Assistant Directors
Kate Griffin, Liaison College of Sciences
Coordinators Arts & Letters
Matt Myers
Tina Subaba
Students Camela Brown
Penny Pickel, Liaison
Erin Mills, Career Consultant
College of Business & Public Admin
Sciences
Business
Business & Engineering
Engineering
Christine
Jen
Carla
Susan
Autrey
Fordham
Carrington
Craig
Lucy Tumasi
Katie Lavell
Stephanie Crockett
Santino Ganato
Andrea Harrell
Heidi McFerron
Student Employment
Cyber Career Center
Ed/Health
Richard Brammer
Christine Morrison
Employer Team
Paul Dearman
CCC
Christina
Cynthia
Joe
Andy
Brooks
Williams
Rejuney
Parks
Ramonica Williams
Cathia Chalot
Shavon Chavis
John Rash
Jasmine Lilly
Katie Thayer
Katie Lavell
Lewis Woodruff
Sharmane Holeman Skye Jaundoo Raquisha Vaughan
www.odu.edu/cmc
Page 15
Forward-focused thinking, real-world results‌
2007 Annual Report
Link
to
your
future...Your
future
starts
now!