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There’s satisfaction in being on top. After all, what company doesn’t strive to be the best? However, achieving accolades means more than simply recognition for a business at the top of its game. Recognition can come with benefits: more clients, and, inevitably, more revenue.

This is no different in the ever-growing spa industry. (According to Statista, in 2021, there were more than 21,000 spas in the U.S.) While we don’t see those large numbers reflected in the Canadian spa industry, we can say we had the largest number of submissions for 2022’s Canadian Spa & Wellness Awards (p. 10).

These awards acknowledge the best and the brightest in wellness. In this issue, we celebrate the winners—from Top Day Spa to Top Destination Spa, and everything in between. When you read about them, you’ll agree that they are truly the country’s models of excellence and brilliance.

Top-notch spas have not only excellent services, but also excellent staff. After all, you want to retain employees who take pride in their work and go above and beyond for your clients. But there’s an art to keeping these professionals. Grace Burzese, founder of Beauty Incubator Recruitment, looks at several ways—including offering comprehensive employees benefits and building an employee-focused culture—to attract and retain the best talent (p. 24).

As usual, our Fresh & New (p. 28) section provides an array of products to discover, including a hand sanitizer with CBD that will leave your skin not only germ-free but soft and smooth, and gorgeous nail shades from Dazzle Dry.

Enjoy the issue, and congratulations to the award winners!

Jana Manolakos MANAGING EDITOR

WINTER 2023 Award Winner

ISSN 1710 -1727

Volume 18, Number 5

Publisher Susan A. Browne sbrowne@dvtail.com

Managing Editor Jana Manolakos (on leave)

Copy Editor Brooke Smith

Contributors Grace Burzese Chris Ryall

Senior Account Amanda Lewis Executive 905.886.6640 ext 331 alewis@SpaInc.ca

Director Stephanie Wilson of Marketing swilson@dvtail.com

Production Crystal Himes Manager chimes@dvtail.com

Art Director Charlene Everest ceverest@dvtail.com

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