Facilities

Getting here

We’re just off the A82, following signs for Balloch and then Loch Lomond Shores. Only around 30 minutes from Glasgow by car, it doesn’t take long to get here for a great day out. We’re also accessible via public transport with regular trains to Balloch which is only a few minutes’ walk from Loch Lomond Shores. To find out how best you can get to us via public transport visit https://www.traveline.info/.

Facilities

As a 5* visitor attraction, our facilities are excellent.

PARKING AND CAR CHARGING

We have hundreds of FREE car parking spaces, a dedicated disabled car park and coach car park as well as electric car charging points which are located in our coach park.

ACCESSIBILITY

The whole site is accessible for wheelchairs, with lifts to 1st floor if required. We offer a small number of wheelchairs in our main foyer area (outside Sports Direct) for visitors to use during their visit FREE of charge. If you would require a mobility scooter, we recommend contacting https://recyclemobilitycentre.com/ who offer hire equipment.

Disabled access toilets for both men and women are located within our main toilets in the foyer and there are also unisex disabled toilets located in Frasers and our mall area.

BABY FEEDING AND CHANGING

For those with babies and toddlers, we have baby change facilities in our foyer toilets and, within the women’s toilet, a sofa where mum’s can relax and feed their babies in relative privacy.

DOG FRIENDLY

We are very much a dog friendly site and many of our stores will allow dogs in them, including: Sports Direct, Frasers, Catherine Kinloch, Hawkshead, Tweeds of Scotland, Lachlans, Keepsakes and Loch Lomond News. Café Zest also has a ‘dog-friendly section’ within their café ‘and well-behaved dogs are welcome on the outdoor balcony at Jurassic Ice Bar..