Resident Agreement

If you have any questions, you should ask your new aged care home. It’s their responsibility to make sure the agreement offered to you is clear.

You can also ask your family, friends, carer or a legal practitioner to help you understand the terms of your agreement.

The proposed agreements may not automatically include all the things that you think are important, so it is a good idea to check.

If you’re having language difficulties because the agreement is not written in your preferred language, you can contact the Australian Government Translating and Interpreting Service (TIS) on 13 14 50.

If you understand your agreement and want to sign it, but are physically unable to, you can ask someone with the legal authority to sign on your behalf, such as someone who holds Power of Attorney for you.

Rights and responsibilities

Your rights and responsibilities will be the same as those of every other resident.

To make sure your rights and responsibilities are protected, there is legislation that all aged care homes funded by the Government must follow.

The Charter of Residents’ Rights and Responsibilities will be displayed in your aged care home, or you can ask your home for a copy when they offer you your Resident Agreement.