Placement consultants

Case management

The case management process uses a comprehensive approach to identify and implement health and social care services to optimise your health, quality of life and active participation in the community.

Case management may be short or long term, or episodic. It plans for both current situations and your long term needs.

Case managers work in partnership with you, your carer and family, as well as other service providers to develop and implement individualised care plans and strategies best suited to your needs and goals.

Health based case managers are usually a nurse, social worker or allied health professional.

Community based case managers generally have skills from a range of disciplines such as social workers, behavioural science, allied health or nursing.

The type of care will depend on your individual needs. Some may only require coordination of support services such as home care.

If you are eligible for a Government funded care package, case managers are often assigned through your service provider as part of your Home Care Package or home care services.

However, If you have complex and multiple needs and you’re looking at different care options, or you would prefer not to use a Government funded package, you may choose to use the services of a private case manager.