Student Metrics

For quality metrics and improvement, as well as performance statistics, the Academy will track:

• Number meeting the criteria to apply for Level 3/Certified Peer Support Specialist, annually • Number applying for Level 3/Certified Peer Support Specialist, annually • Number of enrollees, annually • Number of graduates, annually • Total number of graduates • Percentage of peer-staff that are graduates • Average number of specialties graduates’ hold • Average time to complete Level 3/Certified Peer Support Specialist training • Average time to complete specialty training (by area) • Average number of supervised chats, annually • If there are exams, the passing rate • Other performance criteria to be developed

This is not an exhaustive list, and will likely always grow and be revised.

Page | 26