Letter from our Incoming President

And although the pandemic is behind us now, it still feels like a challenging time for the industry.

benefit of all our customers and internal teams.

It’s a real privilege to be elected as the next President of EuRA by the Executive Group. Not only an honour to follow in the footsteps of so many industry leaders in this role, but also to get the backing of the other board members. A team of people that I have a huge amount of respect and admiration for. For the next twelve months I, alongside Isabel Cudell as Vice President, will do all we can to payback that trust and play a small part in helping EuRA to evolve and adapt.

I’d like to pay particular thanks to the current president Michele Bramstoft and Vice President Susana Bourne for steering the EuRA ship through some of the most turbulent times in our industry’s history. They always stayed positive and encouraging when they only thing we had to keep us sane was Zoom.

The resilience of our industry and all the wonderful people that work in it has been remarkable. Lots of companies were able to bounce back from the pandemic and experience one of the busiest years ever in 2022. The much talked about “pent up demand” did actually seem to come to fruition and numbers increased rapidly. There were also plenty of EuRA members providing incredible support to all the families look to move away from the war in Russia.

At the start of the pandemic, most of us would have been relieved to hear that 2022 was going to be so busy but this brought another set of challenges for our industry that need to be addressed. Recruitment (and salary expectations), a different service delivery model and the inflationary pressures on all of our overheads and expenses.

So the challenges are far from over – we all face the pressure of increasing costs, the need to digitalise our service offering and assignee experience, and achieve all of this in a sustainable and diverse environment for the

I genuinely believe EuRA has a huge part to play within our industry to help us all to continue to flourish – and that means all organisations within our industry, regardless of size and sector. It also means working closely with all the other major industry associations to find innovative ways to provide services in a more environmentally friendly and sustainable way.

There’s an enormous amount of work that goes on behind the scenes by Tad, Dom, Briony and Maree all year round to provide valuable content for webinars, MIM training and of course the amazing annual conference.

I feel that the role of the President and Vice President is to play their part in maximising the time the Board spend together, always consider the member’s perspective and provide a collaborative platform to help us all learn from one another, share best practice and continue to thrive in a challenging and everchanging industry.

Really looking forward to seeing everyone in Dublin for, what promises to be, an amazing 25th anniversary celebration.