TRADE AND INDUSTRY INFORMATION CENTER Issue 13
July 15, 2013
Title
:
Philippines IT-BPO Investor Primer
Publisher
:
Business Processing Association Philippines
Call Number :
45 608/08.06/BPAP/no date This publication presents an overview of the IT-BPO Road Map 20112016 plus information of the global as well as the Philippines’ IT-BPO industry. Shows that the Philippines is well-positioned among global ITBPO services providers in human resource indicators. Lists world’s most respected firms that do business/invested in the Philippines. Also presents two case studies that show how and why multinational brands have made the Philippines the base of their IT-PBO and Global in-house center operations. 50p.
Title
:
Creating a Business You’ll Love: Top Entrepreneurs Share Their Secrets
Author
:
Schultz, Howard/Newmark, Craig/Hawkins, Trip
Publisher
:
Sellers Publishing, Inc.
Call Number :
06.08/SCH/2011
In this book, more than 25 innovative entrepreneurs reveal the pivotal decisions they made that helped them to start and grow successful businesses. Also presents essays from top business leaders, discussing their successes (and sometimes, their mistakes), what they look for when they invest in new businesses, and the principles for effectively governing new businesses or leading existing companies to greater prosperity. This is also an essential reading for first-time as well as seasoned entrepreneurs. 240p.
Copies are available for loan to DTI employees and for research purposes only to external clients, on a first-come, first-served basis at the DTI Library, GF Trade and Industry Building, 361 Sen. Gil J. Puyat Avenue, 1200 Makati City. For inquiries/reservation, please call 751.0384 local 2130.
Title
:
The Ultimate Book of Sales Techniques: 75 Ways to Master Cold Calling, Sharpen Your Unique Selling Proposition, and Close the Sale
Author
:
Schiffman, Stephan
Publisher
:
Adams Media
Call Number :
06.01/SCH/2013
This book is a collection of the most essential techniques for succeeding in the field of selling. Covers many things one should know in order to improve the performance and make the sale. Also lists the author’s four proven philosophy as: 1) sales don't happen unless questions are asked; 2) an objection is an opportunity in disguise; 3) a salesperson's responsibility is to help the client solve a problem; and 4) no one ever made a good sale by interrupting a client. 219p.
Title
:
The Winning Attitude: Your Key to Personal Success
Author
:
Maxwell, John C.
Publisher
:
Thomas Nelson
Call Number :
05/MAX/no date This book shares insights from real life experiences showing how to recognize and attain the winning attitude to overcome life’s difficulties, win people over, and turn problems into opportunities. Also shows how one can change negative attitude and become a winner, and develop right attitude of mind which brings peace, courage and success. 223p.
__________________________________________________________________________________________ What’s New? Issue 13, July 15, 2013