ELEVATING THE ART OF REAL ESTATE
JOHN & CANDI HOYLE REALTORS®
MEET JOHN & CANDI HOYLE Just as you should expect great things from your real estate company, you shouldn’t be satisfied with just any Realtors®. Candi & John Hoyle can offer you the services of two experienced and successful real estate professionals who have an unequaled record of performance. They are full-time Realtors® who have provided real estate services in the San Ramon Valley and beyond since 1984, and are members of Dudum Real Estate Group’s prestigious President’s Club. In addition to having 33+ years of local real estate experience, Candi’s qualifications include being a member of Alain Pinel’s President’s Club; one of the Top 100 Coldwell Banker agents in Northern California in 2002 and 2003; and a Certified Relocation Specialist. Her own relocation experiences, which include ten personal corporate moves, provides Candi with a unique understanding of the challenges and uncertainties of moving to a new area. Her knowledge of the local real estate market and her ability to use that knowledge to her client’s advantage is unparalleled. John’s 21+ years of corporate and residential real estate experience provides valuable insight that can help you when marketing and selling your home. His seasoned negotiating skills will be working for you whether you buy or sell. The Hoyle’s intimate knowledge of the local real estate market is combined with extensive marketing and sales skills. The result is a powerful and effective team that has helped their clients buy and sell hundreds of San Ramon Valley homes working for you!
PERSONAL, DEDICATED SERVICE... • Over 33+ Years of Local Real Estate Experience • 100% Commitment to Client Satisfaction • Proven Local Performance
• Relocation Specialists • Local Network • Preparing Your Home For Sale
• Our Team Manages the Process For You
• Resources For Repairs, including Dudum RE | Concierge
• Two Full Time Real Estate Professionals plus Jane Kass, our Transaction Coordinator
• We represent you through Disclosures, Inspections, and Escrow
• Extensive Corporate Relocation Resources
• Experienced Master Negotiators
• Personal Relocation Network
• Eye-catching Print and Digital Marketing
...AND A TRACK RECORD OF SUCCESS 208 Bristol Court, Danville
319 Mountain Ridge Dr, Danville
9956 Broadmoor Dr, San Ramon
269 Jasmine Way, Danville
13 La Vista Way. Danville
820 Glasgow Cir, Danville
143 Provence Rd, Danville
111 Shelterwood Ln, Danville
3926 Fairlands Dr, Pleasanton
2709 Oak Rd, Walnut Creek
350 Laurel Drive, Danville
2441 Tassajara Ln, Danville
156 Canyon Green Pl, San Ramon
741 Highbridge Ln, Danville
40 Country Hills Court, Danville
5360 Blackhawk Dr, Danville
3125 Griffon St W, Danville
7963 Cherrywood Ct, Pleasanton
102 Greenwich Court, San Ramon
2145 Canyon Oak Ln, Danville
475 Veda Dr, Danville
28 Deer Meadow Pl, Danville
4 Auburn Court, Danville
3862 Sheffield Cir, Danville
1113 Trowbridge Way, Danville
301 Kauai Court, San Ramon
526 Zenith Ridge Dr, Danville
180 Tivoli Ln, Danville
121 Alvern Court, Alamo
406 Pine Ridge Dr, San Ramon
2413 Wood Hollow Dr, Livermore
990 Wellborne Ct, Walnut Creek
131 Alta Vista Way, Danville
2009 Colmar St, Danville
1487 Asterbell Drive, San Ramon
2020 Crater Peak Way Antioch
7989 Bellina Street, Dublin
160 Doris Dr, Pleasant Hill
3507 Stone Pl, Antioch
125 Camino Encanto, Danville
2117 Gill Port Ln, Walnut Creek
42 St Maurice Court, Danville
302 Newcastle Ln, Danville
3141 Padre St, Lafayette
1459 Entrada Verde, Alamo
2007 Saint George Rd, Danville
173 Doris Dr, Pleasant Hill
198 Copper Ridge Rd, SanRamon
710 Genoa Court, Danville
599 Zephyr Cir, Danville
2102 Presidio Court, Danville
4 Windover Ter, Danville
2400 Heatherleaf Ln, Martinez
2068 Highland Dr, Concord
71 Highbridge Court, Danville
394 S Overlook Dr, San Ramon
300 Livorna Heights Rd, Alamo
4159 Greenwich Dr, San Ramon
50 Bent Oak Court, Danville
642 Palomino Dr, Pleasanton
A complete list of John & Candi’s transactions is available upon request.
“RECOMMENDED HIGHLY”
“THOROUGHLY PROFESSIONAL”
“We were pleased with all of Candi and John’s
“I am writing this unsolicited testimonial
marketing efforts and felt that they did
about Candi because she deserves every
everything possible to maximize the
bit of it. She is an outstanding experienced
exposure and selling price of our home.
Realtor…. She sold my house for $50,000 more
Candi…made what could have been a much
than any other Realtor suggested. She works
more difficult process seem less so… The entire
the longest hours of any Realtor I’ve met, and
Hoyle team did an excellent job and set the
yet remained thoroughly professional and detail
example for excellence in customer service. We
oriented…I would have no hesitation asking for
recommend Candi highly to anyone in need of
her service again. You don’t meet realtors like
a truly professional realtor who cares and has
this often.”
the experience and skills to deliver excellent
— DR. ANDREW CHAN
results.” — TOM & CINDY BOYD
“...LIKE WE WERE YOUR ONLY CLIENTS.” “BEST POSSIBLE SERVICE” “It was a real joy to have worked with Candi and John Hoyle. The Hoyle’s exemplify all that is great about working with true residential real estate professionals. Candi was tireless in touring Mary Lou and me throughout the Valley in search of neighborhoods and appropriate home styles. John has been diligent in continuing to send us information on new product for sale in the Pleasanton market. If the opportunity presents itself I would love to make a personal referral to the Hoyle’s. I know that they will treat a prospect with the best possible service.” — DOUG EMERICH
“Little did we know how blessed we were when we chose you to represent us as our agents. You gave us a thorough understanding of the area and our options. In spite of the fact that you are a successful team, and represent multiple buyers and sellers at any given time, you always made us feel like we were your only clients.” — JOE AND DIANNA GALLAGHER
DUDUM REAL ESTATE GROUP Dudum Real Estate Group is an independently owned, thriving brokerage comprised of highly motivated, resourceful, and successful real estate professionals. Formed by Julie Dudum Del Santo — who comes from a long line of Bay Area entrepreneurs — Dudum Real Estate Group is one of the preeminent and finest real estate brokerages in the East Bay. With offices in Walnut Creek, Lamorinda, Danville, Brentwood, and Sierra Tahoe, Dudum Real Estate Group agents work collectively to give their clients the best possible real estate buying and selling experience in the East Bay. At the core of our business philosophy is a commitment to extraordinary service, cooperation, honesty, and communication. Our team of experts, knowledgeably and competently, cover a wide territory from the Oakland/Berkeley area, continuing east along Highway 24, throughout Lamorinda, the communities along both sides of Highway 680 up to 580, as well as East County serviced by Highway 4.
“A client is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.� MAHATMA GANDHI
INTRODUCING OUR EXECUTIVE TEAM Our experienced executive team provides the strategic direction for the firm and combined with their acute real estate and financial acumen, they offer sound guidance and innovative solutions to our clients. They also inspire our agents to achieve their full potential by giving them the tools they need to be successful.
JULIE DEL SANTO Broker/Owner
LORI LEGLER
Regional Vice President
TRACEY CASELLA
KENT LOVING
JANA CATANIA
JOHN SEFTON
Director of Marketing and Creative
Director of Agent Services
Director of Operations and Relocation
Director of Compliance
OUR ADMINISTRATIVE MANAGEMENT TEAM Each member of our administrative management team performs a vital role within our organization. Each of them were hand selected for their amazing expertise and qualities. Cooperating together as a team, the level of excellence in their support of the agents and the clients is unequaled in our industry.
Risk Management Specialist
KRIS PRENDERGAST
Risk Management Specialist
SABRINA KYHN
TRISH HEANEY
TAMARA AUBUCHON
ALISON OVERELL
CHIALO STIEFVATER
MARTY HENDREN
JERRY KIDD
ANGELA MARTINEZ
SANDRA MEDEIROS
Transaction Coordinator Lafayette
JAMIE CONNORS
Director of Agent Relations, Brentwood
Transaction Coordinator Walnut Creek
INGRID GENTHNER Office Manager Danville
Sr. Graphic Designer Lafayette
Sales Manager Walnut Creek
JESSICA CIPOLLINA Office Manager Brentwood
Graphic Designer Danville
Manager Danville
MARIE WHITLOW Operations Manager
Marketing Editor Walnut Creek
Director of Agent Development, Brentwood
TERESA RAMIREZ
Office Manager Lafayette
WE’RE DIFFERENT
Unlike typical brokerages, we cooperate, instead of competing with each other. We strive for compa knowledge for the ultimate benefit of our clients. We all have a service-focused work ethic, top neg agent is independent, yet the energy created by the cooperative spirit results in beyond satisfied cl
any success as a whole. Ours is an environment that leverages the best of everyone’s skills and gotiating skills, and have established similar highly successful track records of excellence. Each lients and smooth transactions for all.
$749M
951
SALES VOLUME 2019
UNITS SOLD 2019
836%
834%
821%
Growth in Total Contra Costa County Market Since 2010
Growth in Total Walnut Creek Market Share Since 2010
Growth in Total Northern CA Market Share Since 2010
HONORS BEST PLACE TO WORK 2015-2020 Voted Best by Bay Area News Group
TOP 10 BROKERAGES IN CONTRA COSTA COUNTY When Ranked by Market Share
RANKED #4 IN WALNUT CREEK In 2019
EXPANDED WALNUT CREEK & LAFAYETTE OFFICES In 2019
2015-2020
GET TO KNOW DUDUM REAL ESTATE GROUP This dynamic group equips and educates themselves regularly so that you can always rely on the accuracy of the information given. From continued education to real estate seminars, legal updates, and negotiation strategy training, this group continuously stays ahead of the industry standard. This allows them the ability to provide their clientele with the latest market insight, information, and quality service in every aspect of a transaction. Our agents are geographically situated throughout the communities in which they serve and utilize their networks, modern real estate tools, and resources to guarantee maximum marketing and exposure of a property, as well as ensuring that their clients gain reliable access to property information throughout the greater East Bay. AREAS OF EXPERTISE: • Single-family homes • Condo and townhomes • Luxury and estate homes • Worldwide relocation • Lots and land • Probate transactions • Foreclosures • Historic properties • Commercial real estate • Leasing
YOUR BAY AREA REAL ESTATE TEAM Opening Doors of Opportunity
OUR KNOWLEDGE BENEFITS OUR CLIENTS Collectively, our agents have hundreds of years of real estate experience and have successfully closed thousands of transactions. The uniqueness of our agents uniting and working together simply gives our clients a better experience, and has set a peerless standard of practice not often seen in the real estate industry. In the spirit of reciprocity, our agents love to share their knowledge, skills, and talents with each other, all with the paramount goal of providing a high level of professional service. We take pride in the way we handle a transaction from start to finish, including our skilled and service oriented staff, who are attentive to the details and treat clients with exceptional care.
RELOCATION: CONNECTED LOCALLY AND BEYOND Years of combined work in real estate has connected us to professional agents all over the world and allows us to assist clients in buying or selling a home anywhere in the United States, or across the globe. Our established international relocation network ensures that clients can find or sell a home anywhere and still experience the same standard of care that we would give locally. It is through our relocation services that each referred agent is hand selected and pre-screened to ensure the best match to fit the needs of each client.
RESOURCEFUL AND RELIABLE Buying or selling a home usually involves a crew of different people, from plumbers, painters, and roofers to fence menders, house cleaners, and pet sitters. Whatever the need is, we have a full list of trusted service providers that we can refer so the buying or selling process goes that much smoother. This golden list of dependable providers continuously improves as Dudum Real Estate Group agents discover new and extraordinary businesses, all to make your transition as seamless as possible.
REPRESENTING THE EAST BAY’S HOME BUYERS & SELLERS
Dudum Real Estate Group represents a wide variety of clients in the East Bay who work in many fields including banking, finance, healthcare, government offices, professional athletics, higher education and technology. We view our clients as our partners and we work both diligently and intelligently with them to ensure that their real estate needs come first and are met — effectively and with results.
All product and company names are trademarks™ or registeredŽ trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
REALTOR ® SERVICES As your REALTOR®, I will handle the complexities of the transaction documents, inspections, escrow, marketing, and the important art of skilled negotiation… so you enjoy the peace of mind that the sale of your home will be smooth, efficient, and satisfying. Here is a look at the professional duties I will perform on your behalf.
PRESALE ACTIVITIES • Initial consultation to determine client needs, priorities, and timeline • Research and determine market value • Review estimated net sheet to determine possible proceeds • Prepare initial timeline calendar for important presale activities • Prepare all documentation for signatures • Review agency relationships • Discuss and create pricing and marketing strategies unique to your property • Sign listing agreement • Order pre-sale home warranty with seller’s coverage • Schedule consultation with home stager • Schedule pre-sale inspections • Prepare pre-sale disclosure packages • Refer attorney and/or CPA for legal and/or tax advice, if needed
MARKETING PLAN
Preparation • Obtain bids on repairs, if needed • Coordinate home repairs as needed • Coordinate updates & improvements, if needed • Stage property, if applicable • Schedule housekeeping, window washing, carpet cleaning, and landscaping, if needed • Have property professionally photographed and create virtual tour • Order “For Sale” sign and appropriate riders • Install lockbox at home • Determine showing availability and communicate with other agents • Input listing on Multiple Listing Service which syndicates to over 25,000 websites • Host broker’s open house • Host public open house(s) • Offer twilight tour
Advertising & Collateral Materials & Social Media • Create custom color property brochure customized and tailored to your property • Create single property website, i.e. www.yourhome.com • Enter property listing on websites including Dudum.com, listing agent’s website, Zillow.com, Trulia.com, Realtor.com, and more • Create open house invitation and mail to surrounding neighborhood, to agent’s SOI, and to other prospective buyers • Create e-blast and send to 4,000+ local agents and brokerages • Create social media designs; post to Facebook, Instagram, and other social media channels • Create newspaper and/or magazine ads including open house ads, and submit to publications Networking • Promote to agent network and announce at all office meetings • Promote listing to out of area, out of state, and out of country buyers via our relocation network • Promote to listing agent’s SOI including prospective buyers and agent’s networking groups • Promote at weekly marketing meetings • Promote within neighborhood Ongoing • Schedule showings and show property to potential buyers • Communicate updates to sellers on a regular basis and share activity feedback and comments • Continuous tracking of market conditions, sharing results, and discussing competition, if any • Respond quickly to all buyer inquiries • Revise marketing plan and pricing strategy, as necessary and if needed • Give updates on activity, number of online views, and clicks for online and social media ads
NEGOTIATE OFFERS/ACCEPTANCE
FACILITATE AN ESCROW
• Complete ongoing necessary transaction paperwork • Facilitate contingency removal • Coordinate and attend final signing in preparation for the closing • Work with seller on organizing utility shut-off • Work with seller to finalize moving plans, warranty transfer, or any other move out needs • Arrange and attend buyer’s final walk-through • Work to resolve any problems or challenges that may come up • Confirm loan funds and remaining buyer money has been deposited into escrow, if applicable • Call sellers with Congratulations! Deed has been transferred and recorded and escrow is closed • Deliver keys to new owners
Much of the following is done with the assistance of a Transaction Coordinator, whom I employ:
AFTER CLOSING
• Schedule offer presentation with seller • Present offer(s) • Explain ramifications and/or benefits relating to terms and conditions of contract(s) • Negotiate terms on behalf of the seller(s) • Negotiate actual occupancy • Coordinate actual close date • Complete necessary paperwork in order to execute chosen agreement • Organize and facilitate copies of offer, counter offer, and addendums to appropriate parties for ratification • Coordinate opening of escrow
• Deliver completed contract to both parties involved in the contract as well as to the title company, lender and/or appraiser, when necessary • Confirm title company is in receipt of buyer’s earnest money deposit within three days of offer acceptance • Identify and disclose any new or additional information or details concerning property to the buyers through any additional disclosure paperwork beyond that in original disclosure package • Coordinate and confirm all inspection appointments with sellers • Receive and review title report • Negotiate any post inspection findings • Strive to resolve problems and challenges relating to property condition or buyer’s concerns • Coordinate appraisal appointment • Meet appraiser with applicable comparables • Negotiate any negative impact relating to appraisal should discrepancy arise • Order home warranty policy for buyer’s coverage
• Provide final HUD and final closing flash drive keychain with all supporting home sale documents for seller’s file and tax purposes • Possibly help you find your next home or direct you to out-of-area agents, or assist you with possible relocation services, if needed • Work with seller to ensure the transition to new residence is smooth • Provide a list of trade professionals and resources who can help with repairs or upgrades needed on your new home • Serve as a community resource and great REALTOR® to your f riends and family for all of their real estate needs • Check in periodically • Add client to gift and mailing campaign • Invite to client parties such as Shredfest, Sundae Sunday, Client Appreciation, and Santa Party • Follow up with market updates!
INTEGRATED MARKETING Online, Print Publication, PR, and Collateral Services The more exposure your home receives, the more opportunity you will have to achieve your financial goals. Dudum Real Estate Group’s in-house, full service marketing team goes into action when we list a property to ensure all online and offline essentials are handled. With our finger on the pulse of the market, we utilize an integrated marketing approach which couples traditional advertising and visibility campaigns with extensive social media outreach leading to an immediate impact on the visibility of your home. Our marketing team consists of a Marketing Director, Graphic Designer, Social Media and Public Relations Strategist, Advertising Coordinator, and IT Consultant.
WE OFFER: • Dudum.com
• Public relations
• Property syndication
• Property flyers
• Multiple Listing Service
• Direct mail and event marketing
• Realtor.com
• Professional photography
• Enhanced property listings
• Broker network caravan
• Exclusive property website
• Open houses
• Social media/e-blasts
• Relocation connections
• RE/SOURCE™ e-magazine
• Referral network
• Traditional media advertising
• Market data reports
PROPERTY MARKETING Full service property marketing customized for your listing.
DIABLO MAGAZINE Covering topics ranging from travel, culture, and personalities to entertainment, recreation, and food, Diablo Magazine is the only monthly publication written specifically for the San Francisco East Bay market. With locally driven editorial, beautiful photography, and resource listings, Diablo Magazine is a unique celebration of the area we call home.
TRADITIONAL ADVERTISING DUDUM REAL ESTATE GROUP A REAL ESTATE EXPERIENCE THAT WILL HAVE YOU SOLD! WE PROUDLY WELCOME TWO WONDERFUL ADDITIONS TO OUR FAMILY...
KAILEY GRAZIANO
REALTOR® | CALBRE #01968803
925.404.4361 KAILEY@DUDUM.COM
REALTOR® | CALBRE# 01970768
$1,895,000
WALNUT KNOLLS
$1,200,000
925.915.0851 TINA@DUDUM.COM
1036 PEBBLE BEACH DRIVE, CLAYTON
5 BEDROOM, 3 BATH, 3,465 SQ. FT., 46,609 SQ. FT. LOT SIZE ANGIE CLAY 925.207.9366
3 BEDROOM, 2 BATH, .61 ACRES, TOTAL REMODEL SERETA AND RANDY CHURCHILL 925.998.4441 / 925.787.4622
4 BEDROOM + BONUS ROOM, 2.5 BATH, 3,307 SQ. FT., .26 ACRE LOT ANGIE CLAY 925.207.9366
1675 NUALA STREET, CONCORD
995 GETOUN DRIVE, CONCORD CA
8647 GALINDO DRIVE, DUBLIN
3 BEDROOM, 2 BATH, 1,360 SQ. FT., 7,000 SQ. FT. LOT SIZE ANGIE CLAY 925.207.9366
3 BEDROOM, 2 BATH, 1,038 SQ. FT., 7,064 SQ. FT. LOT SIZE ZACK HEENE 925.708.7106
157 CARDOZA, HERCULES
651 BYRDEE WAY, LAFAYETTE
529 FLORENCE DRIVE, LAFAYETTE
SO
SO 3 BEDROOM, 2 BATH, 1,836 SQ. FT., 10,200 SQ. FT. LOT SIZE CHRISTY ZOERNER 925.313.9300
3 BEDROOM, 1 BATH, 1116 SQ. FT., 14,800 SQ. FT. LOT SIZE JANE SMITH 925.998.1914
LAFAYETTE
WALNUT CREEK
999 OAK HILL RD., #100 LAFAYETTE, CA 94549 O: 925.284.1400 F: 925.284.1411
1910 OLYMPIC BLVD., #100 WALNUT CREEK, CA 94596 O: 925.937.4000 F: 925.937.4001
Dudum Real Estate group has not independently verified the information contained herein and therefore, assumes no legal responsibility for its accuracy. Buyer should investigate any matters or items disclosed, identified or about which they have concerns to their own satisfacton.
CALBRE #01882902
RE/SOURCE JUNE - SEPTEMBER 2019
SUMMER 2018
RE SOURCE
|
DANVILLE
|
BRENTWOOD RE/SOURCE : SUMMER 18 | 1
Distinctive Properties WWW.DUDUM.COM
RE/SOURCE RE/SOURCE, our innovative quarterly magazine, provides clients and prospects with cutting-edge trends, information, and statistics on the local real estate market and beyond. Clients can sign up to learn about off-market and coming soon listings, open houses, invitation only events, research, market updates, and more.
YOUR REAL ESTATE SOURCE FOR THE GREATER EAST BAY
LAMORINDA
$750,000
LD
$810,000
LD
CO SO MIN ON G
$379,950
3 BEDROOM, 2.5 BATH, 1,591 SQ. FT., 2,600 SQ. FT. LOT SIZE ZACK HEENE 925.708.7106
|
$539,900
CO SO MIN ON G
$545,000
LIS JUS TE T D
CO SO MIN ON G
$599,000
3 BEDROOM, 2 BATH, 1,581 SQ. FT., 7,000 SQ. FT. LOT SIZE KAREN IVANKOVICH 925.788.7291
Proud to be affiliated with
WALNUT CREEK
$975,000
CO SO MIN ON G
LIS JUS TE T D
CO SO MIN ON G
841 GAIL COURT, WALNUT CREEK
TINA FRECHMAN
Kailey Graziano and Tina Frechman both join us with proven track records of excellence in service as well as sales. We are excited to partner with them in their future success! We look forward to watching them grow their careers with us.
While most real estate advertising has moved online, we still believe in advertising in traditional media outlets such as newspapers and magazines including Homefolio, Homes & Land Magazine, 110° Magazine, Luxury Real Estate, and several others.
D U D U M R E A L E S TAT E G R O U P YOUR REAL ESTATE RESOURCE FOR THE GREATER EAST BAY
DUDUM REAL ESTATE GROUP
DIRECT MAIL & EVENT MARKETING
EXQUISITE HAPPY VALLEY ESTATE 22 TOLEDO COURT, LAFAYETTE | OFFERED AT $6,595,000 WWW.22TOLEDOCOURT.COM
We employ an aggressive direct mail campaign strategy to advertise your home. Resident letters are also sent to advertise your property to neighbors who may know someone looking to relocate to your area. In addition to Saturday and Sunday open houses, we also hold brokers tours, twilight tours, and occasionally special receptions, showings, and invitation only events.
PROPERTY FLYERS & BROCHURES Professionally designed and meticulously crafted, our property marketing collateral is designed by our in-house marketing department who have decades of real estate marketing experience.
2 7 1 L A R K AV E N U E ALAMO, CA
E&
HA
E...
NE
JULIE DEL SANTO BROKER
925.818.5500 julie@dudum.com www.dudum.com BRE# 01290985
1259 REDWOOD LANE
Opening Doors of Opportunity...
L A FAY E T T E , C A
BRYAN HURLBUT REALTOR®
M
RLBUT TEAM
925.383.5500 Bryan@HurlbutTeam.com www.HurlbutTeam.com CalBRE#01347508
BRENTWOOD
ned herein and therefore, assumes no legal responsibility for it’s accuracy. ch they have concerns to their own satisfaction. CalBRE# 01882902
DANVILLE
O F F E RLAFAYETTE E D A T $ 3 , 6 5 0 , 0WALNUT 0 0 | 2CREEK 71LARK.COM
WWW.1259REDWOOD.COM
Dudum Real Estate Group has not independently verified the information contained herein and therefore, assumes no legal responsibility for it’s accuracy. Buyer should investigate any matters or items disclosed, identified or about which they have concerns to their own satisfaction.
PRESS & PUBLIC RELATIONS
Walnut Creek | California | United States
DUDUM REAL ESTATE GROUP Serving: Lafayette, Moraga, Orinda, Walnut Creek, Alamo, Danville, San Ramon, Pleasanton, CA Affiliation: Who's Who in Luxury Real Estate Additional Information: Dudum Real Estate Group is an independently owned, thriving brokerage comprised of highly motivated, resourceful and successful real estate professionals who work collectively to give clients the best possible real estate buying and selling experience. Formed by Julie Dudum Del Santo Ð who comes from a long line of Bay Area entrepreneurs Ð DUDUM REAL STATE GROUP CONTINUES TO TOP LOCAL MARKET; Dudum Real Estate Group operates under a model of "cooperation not Ecompetition." Julie originated this concept years ago when she formed Dudum Real Estate Team, withWELCOMES some of the LYNSEY CLARK REAL ESTATE GROUP real estate professionals in her own office. This cohesive energy yielded great resultsDUDUM and success for their clients, and from that, she continuously strived to have associates work together. She realized that combining agents' expertise in real estate transactions made for a much more WALNUT CREEK—Dudum Real Estate Group is delighted to welcome Lynsey Clark to their group of powerful and positive outcome. She now applies this successful model to her own brokerage. outstanding agents. Growing up in a small town in Iowa allowed Lynsey to closely watch her With offices in Lafayette and Walnut Creek, Dudum Real Estate Group Realtors knowledgeably grandmother’s Real Estate career benefit those in her community. She felt the excitement of matching and competently cover a wide territory from west of Berkeley, continuing east along highway 24, buyers and sellers in their quest for their dream home and knew that a career in Real Estate would be in throughout Lamorinda, as well as the communities along both sides of highway 680. her future. Lynsey moved to California nine years ago and immediately jumped into the Real Estate world in order to help those in her new community buy and sell their homes. Lynsey is a customer
Address: 999 Oak Hill Road #100, Lafayette, CA 94549 service professional and prides herself on exceeding her clients’ expectations. She is a full-‐time, around Phone: 925.284.1400 the clock Realtor with years of experience in her arsenal to make sure that every client experience is top E-mail: julie@dudum.com of the line. In her free time, Lynsey enjoys camping, playing with her three dogs and spending time with Web: www.dudum.com friends and family. Please visit www.lynsey-‐clark.com for contact information. The agents of Dudum Real Estate Group came together in April to host ShredFest 2014 as a way of saying thank you to their clients for their continued support, trust and referrals. Clients dropped off old paperwork, files and even electronic recycling items such as TVs and DVD players to be shredded and recycled at no cost. This yearly event was a wonderful opportunity to celebrate Earth Day and spend time with clients. Dudum Real Estate Group is celebrating their continued success in the combined local markets after placing in the top 2% of all real estate brokerages. Additionally, four of our exceptional Realtors are amongst the top ten highest producing agents. The cooperation, not competition, between the agents fosters an environment that leverages the best of everyone’s skills and knowledge for the ultimate benefit of their clients. This guiding force has allowed Dudum Real Estate Group to maintain their high Walnut Creek | California | United States standing in the local market.
1
Our company standard is to always use professional photography and printing. The quality of these photographs, print, and layout enhance a buyer’s perception of value and help create a strong impression for your property.
Dudum Real Estate Group and its agents have been featured in Diablo Magazine, East Bay Times, The San Francisco Chronicle, Realtor Magazine, Walnut Creek Magazine and more throughout the years. We work with our clients to design and implement a tailored, fullservice marketing approach utilizing our relationships with traditional and new media outlets to ensure maximum exposure for every property.
HOW TO FIND BUYERS
FRIEND: 6%
BUILDER: 10%
OTHER: 9% ONLINE: 44%
YARD SIGN: 11%
REALTOR®: 20%
Understanding where buyers come from allows Dudum Real Estate Group professionals to market your home more effectively. While buyers use a variety of information sources to learn about homes for sale in their target neighborhood, we know that the vast majority will discover your home with the assistance of a real estate professional and the Internet. That is why it is so important for Dudum Real Estate Group to offer a powerful combination of expert real estate reputation and a dominant web presence.
• The average online consumer spends 15 minutes looking to acquire more information • Online consumers make an average 5-6 additional inquiries • 50% of all internet inquiries/leads go completely unanswered • Our agents are committed to joint success; they do not leave these calls unanswered • Our agents are equipped with the latest in mobile technology and are ready to respond
DUDUM.COM We maintain a strong online presence through Dudum.com which has powerful searching tools, community reviews, marketing resources, and listing alert capabilities. Our website and blog attract over 20,000 unique visitors annually.
SOCIAL MEDIA Social media is a powerful way for us to reach savvy buyers and sellers throughout the East Bay. From placing listings on Facebook to posting virtual tours on YouTube, social media is a great way to reach a designated group of loyal followers and instantly expose your property to a multitude of target prospects. By implementing a comprehensive social media campaign using Facebook, Twitter, Pinterest, YouTube and more, our goal is to increase the impact and visibility of your home to garner the widest exposure from the start.
Dudum Real Estate Group brings you the power of our Leading Real Estate Companies of the World® affiliation with the best companies in real estate. According to REAL Trends 500, the premier third-party industry report, our network dominated in home sales units among the top 500 U.S. real estate firms, and overall was responsible for 1.1M sales units in 2019. LEADING RE HAS BEEN SELLING MORE HOMES THAN ANY OTHER COMPETITOR AMONG THE TOP 500 U.S. REAL ESTATE FIRMS FOR OVER 10 YEARS. Our powerful national and global connections allow Dudum Real Estate Group to provide you with unmatched resources.
LARGE GLOBAL NETWORK Dudum’s by-invitation-only membership with Leading Real Estate Companies of the World® offers our agents the ability to join with the leading real estate organization that has affiliates in over 70 countries around the world. Throughout the Leading Real Estate Companies of the World® network, Dudum Real Estate Group has an office in London as well as high-quality agencies from Hong Kong, Paris, and Johannesburg to Buenos Aires, Christchurch, and Nassau, bringing you a truly global perspective.
WE’RE LOCAL. WE’RE GLOBAL. $38 BILLION MORE U.S. HOME SALES VOLUME IN 2019 THAN OUR CLOSEST COMPETITOR AMONG THE TOP 500 FIRMS.
1.1M
550
70
TRANSACTIONS
COMPANIES
COUNTRIES
$257 $250 eading Real Estate L Companies of the World® Dudum Real Estate Group
$219
Keller Williams Coldwell Banker Berkshire Hathaway HomeServices
$187
$200
Compass RE/MAX Sotheby’s International Realty eXp Realty
$150
Redfin Douglas Elliman Century 21 Homesmart Corcoran $91
$91
$100
Better Homes and Gardens
$85
ERA
$78
$50 $36
$31
$29
$29 $17
$16
$13
$10 $0
Volume shown in billions of dollars This bar chart is sourced f rom REAL Trends Top 500 for 2019, realtrends.com
GLOBAL REACH Dudum Real Estate Group is proud to be associated with Luxury Real Estate, a prestigious organization hosting some of the world’s finest agencies and listings. Luxury Real Estate consists of 3,867 offices in 27 countries and over 130,000 sales associates who currently represent more than 52,000 listings that are located in over 60 countries. It is the most comprehensive luxury real estate network in the world. Our affiliation with Luxury Real Estate enables our agents to advertise in such notable publications as LuxuryRealEstate.com Magazine, Wall Street Journal, Unique Homes, duPont Registry, Country Life, and Financial Times reaching over 29 million potential buyers. Whether the ultimate buyer of your home is local, regional, national or international, our luxury home marketing is designed to attract the right buyer at the maximum price. The expertise of our real estate agents, combined with our exclusive multi-media marketing program, positions your home in a way that meets the needs of today’s most discerning buyers.
LuxuryRealEstate.com LUXURYREALESTATE.COM The Webby Award-Winning Luxury Real Estate Website with the Most Multi-Million Dollar Properties
LuxuryRealEstate.com is the most viewed luxury real estate website in the world. 24,197
LUXURYREALESTATE.COM
21,148
SOTHEBY’S
17,903
CHRISTIE’S
17,190
LUXURY PORTFOLIO
11,783
SAVILLS
11,205
KNIGHT FRANK CB GLOBAL LUXURY
7,987
HIGH TECH & HIGH TOUCH Dudum Real Estate Group agents leverage the latest technology to reach the widest audience of homebuyers. We are committed to keeping pace with how customers are searching for homes and to make your listing highly visible and accessible to buyers.
REALSCOUT RealScout is an award-winning listing alert platform utilizing computer-vision powered home search and revolutionary buyer data driven listings tools. Our agents can look at real buyers for your listing and contact agents with quality buyers!
MYTHEO myTheo provides the most accurate and up-to-date property information at the touch of a screen! Access important property information including price, features, photos, and more! Search and share listings in a neighborhood instantly.
BUYSIDE Buyside aggregates the activity buyers generate online, in real-time, from virtually any source. Our agents use Buyside to showcase a list of buyers actively working with us, who are a perfect match for your listing!
LISTHUB SYNDICATION ListHub provides a platform for real estate brokers to manage their most important asset, your listing, in today’s most important marketplace, the internet. We syndicate your listing worldwide on over 25,000 websites to achieve maximum exposure.
HIGHLY VISIBLE At a time when most real estate companies were unwilling or unable to reinvest in their brands, Dudum Real Estate Group saw an opportunity to further improve their client experience. We introduced new logos, colors, upscale design, luxury collateral, video, social media, and high touch technology to increase the visibility of our company and the homes we represent. In addition, our agents draw from an expansive library of professionally designed marketing materials as well as have a fully staffed marketing and creative department for any custom materials.
THE DUDUM REAL ESTATE GROUP EXPERIENCE... Social Media & Blogs
Brand Identity
Location Branding
Website & SEO
Listings
Successful Real Estate Transaction
Prospective Client Interest
Community Outreach
Business Collateral
Online Newsletters & Announcements
Public Relations
Print & Online Advertising
ADD VALUE TO YOUR HOME By fronting the cost of structural repairs and cosmetic upgrades, our no-stress RE | CONCIERGE program improves your home while adding value. SERVICES PROVIDED: • Painting
• Design consultation services
• Flooring
• Bath improvements
• Landscaping
• Roofs, electrical, and plumbing
• New countertops
• Pre-sale home inspections
• Kitchen improvements
• Moving
• Window treatments
• Packing
• Power washing
• Cleaning
• Professional staging
• Relocation services
• Decluttering
• Elderly services
STAGING PUTTING YOUR HOME’S BEST FACE FORWARD According to the National Association of REALTORS®, staged homes sell 80% quicker and for up to 11% more money than non-staged properties. At Dudum Real Estate Group, we believe buyers tend to gravitate toward a home based on curb appeal and its first impression. That’s why we’ll work closely with you to ensure that your home is best prepared and ready for sale before potential buyers see it. From creating an appealing walkway to the removal of furniture, or even renovating a room, our agents will help transform your home, as needed, in order to give you the best advantage for a quick sale at the highest possible price.
INCREASE FINAL SALES PRICE
SHORTER DAYS ON MARKET
RECEIVE ADDITIONAL OFFERS
GREAT INVESTMENT
PROFESSIONAL PHOTOGRAPHY More than 90% of today’s home buyers use the Internet to search for properties, making professional photographs more important than ever. At Dudum Real Estate Group, we know that great photography can draw in a buyer. A talented photographer always shows a property at its very best. Working with distinguished photographers throughout the East Bay, we create a look that showcases your home to ensure it comes across as beautiful online and in print as it does in real life.
PRICING YOUR PROPERTY IT IS IMPORTANT THAT WE PRICE YOUR HOME PROPERLY FROM THE START, WHILE BUYER INTEREST IS AT ITS HIGHEST.
Pricing your home is a complex task that requires the expertise of an experienced real estate professional. Consider the following: • If the listing price is set outside of the proper parameters, potential buyers may be deterred from considering your home • Arriving at the optimal price requires evaluation and understanding of current marketing conditions, the marketable features of your home, and recent trends in the real estate market • The closer your home is priced to fair market value when it first comes on the market, the more likely it will sell quickly at the highest price • The higher your home is priced above market value, the fewer number of available buyers
Your Dudum Real Estate Group agent will advise you of the following factors when assisting you to determine a listing price for your home: • What have buyers recently paid for similar properties? • Will this price attract enough attention from buyers to generate showings and acceptable offers? • Which properties are competing for the attention of your buyers right now? • Which properties have not sold, indicating what prices buyers are unwilling to pay under current market conditions?
ACTIVITY
BUYER INTEREST OVER TIME
0 2 4 6 8 10 12 WEEKS ON MARKET
A property attracts the most excitement and interest from the real estate community and potential buyers when it is first listed; therefore it has the highest chance of selling for the highest possible price when it is new to the market.
EFFECTS OF OVERPRICING “ You never get a second chance to make a first impression. It’s extremely important not to miss the mark from the get-go. Once the gates open, all systems and marketing should be accurate and ready to go.”
— Julie Del Santo, Broker/Owner Overpricing your home will attract fewer potential buyers and may cause it to sit on the market for longer than desired. To the buyer, too much time on the market indicates an overpriced property and often is perceived as an opportunity to negotiate a lower price than the market might typically bear. Pricing your home competitively at the start will create more activity among brokers and buyers, decrease the time it takes to sell, and ultimately yield the highest possible price.
MARKET VALUE STRATEGIES STATISTICS HAVE SHOWN Pricing is extremely important in the real estate market. The diagram on the opposite page illustrates the importance of placing your property on the market at a competitive price from the very beginning. • 95% of buyers will want to see your home if priced at fair market value • 50% of buyers will try to view your home if priced at 5% over market value • 30% of buyers will make an effort to see your home if priced only 10% over market value • 20% of buyers will be interested in your home if priced at 15% over market value PRICE MATTERS You want to price your home to allow for the most exposure possible, in order to get the most buyers in the door, and get your property the highest possible price!
20% of Buyers
15%
Over Market Value
30% of Buyers
10% Over Market Value
5% Over Market Value
95% of Buyers
Fair Market Value
50% of Buyers
ESCROW TIMELINE It is essential to understand that selling a home is a step-by-step process that should begin with the selection of an agent who will skillfully guide you through the entire transaction. Below is a sample of the typical buyer/seller transaction, and what to expect.
1
2
3
GETTING STARTED
DUE DILIGENCE
CLOSING
Present Offer
Escrow Set Up
Final Walk-Through
Package & Purchase
4 AFTER SALE SERVICE Possibly Help You Find Your Next Home
Contract in Person Submit Home Negotiate the Best
Info to Lender
Moving Details
Assist You with Relocation Needs
Possible Price for Your Home! Inspections &
Sign Off &
Property Condition
Loan Funding
Offer Accepted
Provide Resources for After-Sale Homeowner Needs
Inspection
Record &
Review
Close Escrow Be a Referral Resource for Friends & Family
Negotiate Possible Repairs
Loan Underwriting & Appraisal
Home Insurance
Contingency Removal
Seeking Same Great First-Class Service
DOCUMENTATION It is essential that the seller prepare all paperwork required before a buyer can put together their best offer. This can include the following: DISCLOSURES We will provide the Transfer Disclosure Statement to you and be there as you fill it out, should you have any questions. Please note: it is required that you fill out this document yourself, to the best of your knowledge. We will assist in gathering additional information, if necessary. CONDOMINIUM OR CO-OP DOCUMENTS If your property is a condominium, loft, or co-op, it will be necessary to provide the CC&Rs, By-Laws, Articles of Incorporation, budget, homeowners’ association meeting minutes for the previous 12 months, and any other information relevant to the homeowners’ association. TENANT-OCCUPIED PROPERTIES If your property is tenant-occupied, all information relevant to the tenancy such as rental agreement(s), notice(s) of change in tenancy, notice(s) of rent increases, and recent correspondence with tenants should be gathered as well.
CLOSING COSTS: WHO PAYS WHAT? Closing costs are the various fees charged by the lender, title company, real estate agents, and other service providers in order to complete a real estate transaction and are paid through escrow. Which party pays for specific closing costs can be negotiated between the buyer and seller. • Title insurance premiums
THE BUYER CUSTOMARILY PAYS
• Escrow fee • Document preparation, if applicable • Notary fees • Recording charges for all documents in buyers’ names • Tax proration (from date of acquisition) • All new loan charges (except those required by lender for seller to pay) • Appraisal fee • Interest on new loan f rom date of funding to 30 days prior to first payment date • Assumption/change of record fees • Beneficiary statement fee • Pro-rated HOA dues, if applicable • Inspection fees (roof, pool, property inspection, pest, geological, etc.) • Home warranty (according to contract) • City transfer tax (according to contact) • Fire insurance premium for first year
• Real estate commission
THE SELLER CUSTOMARILY PAYS
• Document preparation for deed • Documentary transfer tax • Payoff of all loans against property • Interest accrued on loans being paid off, reconveyance fees, and repayment penalties • Home warranty (if specified in contract) • Any judgment or tax liens against seller • Property tax proration • Prorated HOA dues, if applicable • HOA fee for providing all updated homeowner’s documents, if applicable • Bonds or assessments • Delinquent taxes • Notary and recording fees • Third party Natural Hazard Disclosure Statement & California Tax Disclosure Report • Pre-sale inspection fees • Negotiated credits to buyer, if any • Negotiated repairs, if any
WHAT OUR CLIENTS SAY “Dudum Real Estate Group were good communicators, very responsive, considerate of our opinions, and very honest with us. Impressive work... thanks for a job well done.”
JOHN LUCAS & ANN NORBY “Dudum Real Estate Group exhibits great confidence in their knowledge about the current real estate market, they invested a lot of themselves into the sale of our home. They get results!”
LARRY & ELLEN BROWN “Dudum Real Estate Group was very patient in explaining all the steps. They were a pleasure to work with and we appreciated their professionalism.”
ED & ELIZABETH BOYD “Dudum Real Estate Group guided us through the purchase of our first home. They gave us great advice and were honest throughout the entire process.”
JUSTIN & JOANNE VERRIPS “We could never have thought of anyone but Dudum Real Estate Group to escort us through our journey of buying a home. Their insight and patience meant so much to us. We knew we were in good hands.”
THE AHITUV FAMILY “Dudum Real Estate Group was very patient and very enthusiastic. I would recommend Dudum Real Estate Group to everyone I know. They know the Bay Area well!”
KEITH JOHNSON & ALLISON MURPHY “Dudum Real Estate Group was always available and very dependable. I would definitely refer any of my friends and colleagues.”
NIKHIL GERA “Dudum Real Estate Group did a tremendous job of prepping our house for sale, handling negotiations, and worked hard to fit our specific needs. We could not be more pleased and are recommending Dudum to everyone we know!”
CRAIG & HEATHER BUCKSER “Dudum Real Estate Group did an excellent job of explaining every part of the sales process. They are the best brokerage we know and have been referring them to everyone we know.”
IVAN & LEANNE DODIC “Dudum Real Estate Group is an outstanding brokerage. They never pressured or pushed us and made us feel comfortable and confident in all steps of this crazy process. We have and will recommend Dudum to friends and family. We loved them and appreciate all of their hard work.”
KEVIN & RYANN KUIPER
COMMUNITY INVOLVEMENT Committed to the Communities in Which We Serve Dudum Real Estate Group is deeply rooted in the core values of the communities in which we serve. We are committed to giving back and lending a helping hand wherever possible. Whether property or philanthropy, we strive to improve upon these relationships and give back to the community that has given us so much. Here are just a few of the organizations we are honored to support: • Habitat for Humanity
• Light the Night
• Dravet Community
• One Warm Coat
• Susan G. Komen
• Food for the Hungry
• CCAR Scholarship Foundation
• Leukemia Lymphoma Society
• Shelter Inc.
• Special Olympics
• Tour de Cure (for Diabetes)
• ARF
• Project Open Hand
• Christmas for Everyone
• LPIE
• California Aids Ride
• Helping Hands
• STAND!
• City of Hope
• Taylor Family Foundation
• Support 4 Recovery
THE POWER OF COMMITMENT Commitment is what transforms a promise into reality. It is the words that speak boldly of your intentions. And the actions which speak louder than words. It is making the time when there is none. Coming through time after time, year after year. Commitment is the stuff character is made of, the power to change in the face of things. It is the daily triumph of integrity over skepticism. Once one commits, providence happens, and things are able to fall into place. Here at Dudum Real Estate Group, we are committed to you!
OPENING DOORS OF OPPORTUNITY
It’s what we do. We look forward to opening doors for you!
JOHN & CANDI HOYLE
REALTORS® J: 925.984.3941 C: 925.984.3942 JohnHoyle@dudum.com Candi@dudum.com ACCORDING2HOYLE.COM DRE 01244553 | DRE 00910686
PRESIDENT’S CLUB
WWW.DUDUM.COM WALNUT CREEK | LAMORINDA | DANVILLE | BRENTWOOD | SIERRA TAHOE DRE# 01882902
©2020 The information herein was obtained by sources deemed to be reliable by Dudum Real Estate Group. Dudum Real Estate Group has not independently verified the information contained herein and therefore, assumes no legal responsibility for its accuracy. Buyer should investigate any matters or items disclosed, identified or about which they have concerns to their own satisfaction. If your home is currently listed, please disregard this notice as it is not my intention to solicit other brokers’ listings. DRE# 01882902 Rev 06/2020