do � Continue to learn about dolabuy.com � How dolabuy.com service you? � Help page, FAQ
FAQ
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FAQ
Dolabuy.com deal FAQ Dolabuy.com’s Deals feature allows our customers the chance to purchase some of our best selling products at an even greater discount. It’s simple, receive our group by emails or regularly check the site and when you see something you like, buy it right away before the deal is snapped up by others and sold out. 1. How long will it take to get my items? 2. Where do you ship to? 3. How do I contact Customer Service once I’ve placed my order? 4. What if I want to return my item? 5. How can I check order status? 6. What can I do with my order now?
7. How can I cancel an order?
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1. We ship all items within 7 working days or less. We offer three different shipping options for your convenience. Please take a look at our Estimated Delivery Time chart 2. Dolabuy.com ships to virtually every country in the world, including all of North America and Europe. If you are worried we might not ship to you, please check the Locations We Ship To. 3. We offer comprehensive, fast customer service to all our customers. Once you have placed your order, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day. You can check out Contact Us. 4. We strive to satisfy our customers and hope you will love your dolabuy.com purchase, but if for some reason you are unhappy and would like to return it, we can help with that. Please view our Return Policy for more information on making a return.
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5. If you placed your order as a guest and have never registered an account with dolabuy.com, please check the email confirmation for your order and use your email along with the order number provided to check your Order Status via “Guest Customers� on the login page. If you are certain you have the correct order number and email address but still cannot view your order status, please contact customer service for more help. 6. Customers have the flexibility to make changes to any order they have placed up until the time it ships through our convenient online order management system. 7. Please contact with our customer service and tell them the reason.
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