Avaya CODE: 132-S-100 Exam Name: Avaya Sales Certification Specialist 15% Discount Coupon Code: 52192S1005
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Question: 1 In the Contact Center portfolio, how does Avaya solve this customer problem: Inability to make good decisions on behalf of customers and to provide personalized customer service? A. Access to actionable customer data through a single database and reporting platform B. Ability to extend applications outward through the enterprise C. Access convenient communications capabilities to find and reach people more effectively D. Best practice use of technology
Answer: A Question: 2 Based on the Avaya Sales Engagement Principles, when is it safe for a Partner to share end-user information or customer lists with Avaya personnel? A. A partner should always feel safe since the engagement rules dictate that Avaya and the Partners will respect the confidentiality obligations to which they have agreed between them when establishing their relationship. B. Partners should never share sensitive information with Avaya personnel or other Avaya Partners. C. Safety is not the issue since the Partner agreement states that a Partner agrees that Avaya may use Partner provided information to actively compete with them. D. Partners should only share sensitive information with Avaya personnel on an opportunity that is registered and accepted througheDemand.
Answer: A Question: 3 What is the Avaya strategy regarding marketing and selling to Territory Accounts? A. To market and sell to US Named Accounts through a direct sales strategy with moderate involvement from Partners B. To market and fulfill the Avaya solutions primarily through Partners, utilizing an indirect strategy C. To market and sell to US Named Accounts only through telesales D. To market and sell to US Named Accounts only through a direct sales strategy
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Answer: B Question: 4 What is an urgent business problem faced by a CEBP ideal client? A. Streamlined business information flow B. Issues regarding consistent service and process delivery at branch and remote locations C. Productivity of mobile workers D. Expensive human resources optimization
Answer: A Question: 5 Whose main interests focus on the key metrics return on assets and return on capital? A. IT Manager B. CEO C. LOB Manager D. Customer Service Representative
Answer: B Question: 6 Under what circumstance may Avaya or one of its Partners actively solicit business from each other's existing customers where the customer has NOT issued an RFP? A. A Partner executive has an established personal relationship with an executive from the customer who is seeking services B. The end-user has indicated they are unhappy with their service support C. The relationship is between the Partner and a Global or US Named Account D. The business has been won in violation of the Sales Engagement Principles
Answer: C,D Question: 7 Microsoft
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Advanced Event Detection (EDA) combined with a Closed-Loop Response Layer are examples of what? A. Areas where we cannot affect business processes B. Avaya's key strengths in CEBP C. Cisco's SONA software D. Part of BEA'sMicroServices Architecture
Answer: B Question: 8 Which of the following statements most closely represents this sales engagement principle, "Avaya and the Partners will respect each other and support customers as professionally and promptly as possible."? A. Avaya and the Partners should never speak poorly of each other's business practices B. Avaya and the Partners should not be overly concerned about what they say to end-users C. Avaya and the Partners will foster a competitive environment with each other so it does not matter what we say D. Avaya and the Partners should speak disparagingly to end-users about each other's business practices
Answer: A Question: 9 What type of enterprise is the Avaya Distributed Office solution perfect for? A. Medium-sized enterprises that have growth potential B. Large enterprises with multiple branches C. Small enterprises with a few remote workers D. Distributed Office is built to fit any enterprise
Answer: B Question: 10 Unified Communications solutions represent _____ of Avaya's estimated addressable market
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A. 15% B. 27% C. 33% D. 41%
Answer: D
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Avaya CODE: 132-S-100 Exam Name: Avaya Sales Certification Specialist 15% Discount Coupon Code: 52192S1005
Click the link below to get full version http://www.testsexpert.com/132-S-100.html
Microsoft
Cisco
MB6-871 MB6-872 MB6-884 MB6-886 MB7-702 70-410 70-413 70-417
640-692 642-584 642-742 642-993
642-427 642-637 642-983 642-999
642-980
644-068
70-461 70-463 70-465 70-481 70-483 70-485 70-497 70-685 70-687 74-322 77-881 98-361
644-066 646-206 650-153 650-196 650-297 650-474 700-101 646-048 640-722 500-005 646-365 500-005
70-462 70-464 70-466 70-482 70-484 70-486 70-498 70-686 70-688 74-324 77-885 98-365
Microsoft
6
500-005 646-580 650-179 650-292 650-473 500-254 640-803 642-998 500-254 200-101
648-266 100-101
IBM
IBM 00M-617 LOT-440 LOT-442 000-N12
000-176 000-283 000-670 000-N19
00M-513 00M-620 00M-667 LOT-929 00M-639 00M-645 000-N28 00M-512 00M-668 00M-646 00M-648 000-N23
00M-617 000-N40 00M-222 00M-245 00M-643 00M-249 000-N31 00M-513 00M-638 00M-647 00M-662 000-N25
HP HP5-Z01D HP2-N43 HP2-N28
HP5 K02D
HP5-K01D HP5-H01D
HP0-D12 HP0-M57 HP0-Y43 HP2-B87 HP2-E43 HP2-E46 HP2-E50 HP2-E53 HP2-H24 HP2-K24 HP2-K31 HP2-N33
HP0-D15 HP0-S35 HP2-B82 HP2-B91 HP2-E45 HP2-E47 HP2-E51 HP2-H23 HP2-K23 HP2-K28 HP2-N31 HP2-Q06
HP Cisco Oracle Instant download after purchase
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Others CMA CPIM E20-553 CFA-Level-III 1Z0-460 IIA-CGAP M70-301 CHFP
1Z0-466 CMQ-OE 1Z0-593 IIA-CFSA CSSGB CTAL 1Z0-465 CPFO PSP CFE CQIA RHIA 00M-617 CTFA MSC-431 CFA-Level-I CPEA AFE CRCM 1Z0-559 CTAL-TA 002ARXTROUBLESHOOT
Symantec