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www.thevillagenews.co.za
20 May 2020
Rates halls reopen for account payments W
ith effect from Monday, 18 May 2020, all rates halls in Hermanus, Gansbaai, Stanford and Kleinmond will be open to the public from Monday to Friday between 08:00 – 13:00 for payment of municipal accounts.
Balance and general account queries and requests for duplicate invoices of accounts can still be made by sending an email to enquiries@overstrand. gov.za. Alternatively send an SMS with your account number and query to 082 561 6625.
once again at their nearest rates halls.
While this means residents can once again pay their accounts at the cashiers, for social distancing purposes, the Overstrand Municipality encourages those who can to settle their municipal accounts at food stores that are open, via the Pay@ and Easy Pay systems.
The cashier’s office in the Municipal Court at the municipal buildings in Harmony Lane, Hermanus, is also open for payment of traffic fines.
Should you need assistance, phone Ontec on 0861 220 244 or email servicedesk@ontec.co.za.
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Prepaid electricity tokens are available at retailers Pick ‘n Pay, Checkers and Spar as well as garages (Engen) and various other outlets that will be open during lockdown.
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Payments via EFT (select the municipality as a bank-listed beneficiary) is also recommended for those who have access to online banking.
The Traffic Department will remain closed until Province activates the online licencing system (e-Natis) which will hopefully be during June. An exact date is not available at this stage. Residents can buy prepaid electricity
If you do not want to leave your home, online options are available (home.ontec.co.za) or on your cellphone (download the app from the play store).
The finance department may also go ahead with issuing rates clearance certificates and to read water meters.
ESSENTIAL SERVICES – WE ARE OPEN
Even as we begin to ease some of the lockdown restrictions, adherence to access control and limited numbers inside municipal offices will be strictly enforced. Safety measures in place:
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It is vital that all residents continue to observe critical social distancing and hygiene practices to contain the spread of the Coronavirus: You should keep a distance of at least 1.5 metres from other people You should wear a cloth face mask whenever you leave your home You should wash your hands regularly for at least 20 seconds, with soap and water, or sanitiser
EFT account payments can be
made into the following bank account: Nedbank Account Number: 1190136899 Type of account: Current Account Universal Branch Code: 198765 Branch: Inland Garden Route (Please note that this IS the correct branch for Overstrand Municipality) SWIFT Code: NEDSZAJJ Reference: The payment must include the 12-numerical digit account number as the reference.
