Delay in sending out Overstrand muni accounts

Overstrand Municipality would like to advise its customers that there is a logistical delay in the posting of municipal accounts. As a result, ratepayers may be receiving their December 2020 statements late and in some cases even after the usual due date.

Ratepayers who did not receive their accounts before the account due date (the 20th of each month) are requested to pay their monthly average amount. Alternatively request a duplicate invoice of the accounts by contacting your closest Municipal Office, or sending an email to enquiries@overstrand.gov.za. Customers who have registered their email contact details will receive their account by email as per usual.

Overstrand Municipality would like to apologise to all its customers who have been affected by these delays, and thank them for their understanding and cooperation. Thanks also go to those ratepayers who have been able and willing to keep up their account payments despite the many challenges.

Residents can settle their municipal accounts at food stores, via the Pay@ and Easy Pay systems, EFT and other online banking options that are available. If you would prefer to receive your monthly account via email, send a request to enquiries@ overstrand.gov.za.

Contact us: KLEINMOND: 33 5th Avenue, Kleinmond. Tel 028 271 8400 HERMANUS: Magnolia Street, Hermanus. Tel 028 313 8000/8111 STANFORD: 17 Queen Victoria Street, Stanford. Tel 028 384 8500 GANSBAAI: Main Road, Gansbaai. Tel 028 384 8300

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