2 minute read

Trends..

By The DYL Team

There are a number of major challenges facing real estate investors and the real estate industry as a whole. With many changes happening in such a short period of time, it's harder for real estate agents to show houses, engage new audiences, and find prospective buyers.

However, due to some technological advancements, the real estate industry can get ahead in no time.

Median House Price

ACROSS U.S. $357,000

NEW HOME SALES IN JANUARY 801,000

U.S. HOUSING UNIT SALES IN FEBRUARY 6 Million

EXISTING HOME SALE CHANGE FROM MONTH TO MONTH - 7.25%

WHAT PROBLEMS DO REAL ESTATE AGENCIES FACE? WHAT CAN YOU DO TO SOLVE THEM?

1

Keeping up with Tech and Workflows

Unfortunately, technology is always changing. This means real estate agencies must be ready for what comes next. This could be in the form of new platforms or processes.

How do you solve it?

By adapting to your surrounding, you get more bang for your buck. With DYL's platform you can contact clients, create internal processes, communicate with other staff members, and hold employees accountable.

By adopting new technology, you can get ahead of your competitors and set your agency up for success in the long run.

The problem lies in the fact that someone on the phone might be less qualified to talk with a high-level investor. This goes back to training staff in the right way, but it also means that if you're not prepared to take a call when you're on the road, it could mean the difference between closing a deal or not.

How do you solve it?

2 Routing Incoming Callers to The Correct Department

With each business, routing new incoming leads can be difficult.

DYL automatically routes incoming calls to the appropriate department in your real estate agency to accommodate high level buyers, questions, or general inquiries.

Customers can also route themselves with a fully customizable IVR which gives them options.

Whether you're just starting out or have been in business for years, it's important your staff get the best training possible. This means you need to have the right process in place to find out how your team perform and what they can do to improve.

How do you solve it?

DYL lets you Train staff by letting you listen in on live calls to hear how experienced callers reach out, follow up, and secure appointments with realestate investors.

You can also see how often staff communicate with potential clients with our reporting features.

Positive staff means a positive experience for clients.

4

Collecting Data and Using It for Revenue

The first step is to get a database that's affordable and built for real estate. Data is only as good as the platform you use it with.

How do you solve it?

DYL's Customer Relationship Management tool was built for small businesses and serve hundreds of real estate agencies across the U.S.

The benefit is being able to move clients along your pipeline and improve communication between you and your prospective buyers.

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